sync: auto-sync from HOWARD-HOME at 2026-07-07 08:58:14

Author: Howard Enos
Machine: HOWARD-HOME
Timestamp: 2026-07-07 08:58:14

wiki/clients/bill-tedards.md

@@ -0,0 +1,34 @@
+---
+type: client
+name: bill-tedards
+display_name: "Bill Tedards"
+last_compiled: 2026-07-07
+compiled_by: HOWARD-HOME/claude-main
+sources:
+  - projects/gps-rmm-audit/tracker.md
+  - live GuruRMM / Syncro / MSP360 2026-07-07
+backlinks:
+  - wiki/projects/gps-rmm-audit.md
+---
+
+# Bill Tedards
+
+GPS client, individual-named account (Syncro cid 487887). Contact: Yvonne Tedards, Tucson AZ.
+
+## Machines (2 in RMM)
+
+| Host | Client / Site | OS | Status |
+|---|---|---|---|
+| `BT-GalaxyBook` | Bill Tedards / Main | Windows 11 Pro for Workstations 24H2 | online |
+| `BT-Y-DESTKOP` | Bill Tedards / Main | Windows 11 Pro 24H2 | offline |
+
+## GPS billing & backup status
+
+- GPS: 2 devices billed. Backup: **1 seat billed ($45/mo)**.
+- **Backup status: FAIL — not currently backing up.** Last successful MSP360 backup was
+  ~2025-07-12 (~12 months stale). Pays for backup, nothing is backing up. Do not provision
+  off the billing count — per-client decision ([[feedback_backup_targets_never_guessed]]).
+
+## Backlinks
+
+- [[projects/gps-rmm-audit]] — GPS -> GuruRMM coverage audit