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feat(voip): Extension 101 clarification - Natalya is receptionist

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CLARIFIED (2026-07-10):
- Extension 101: Natalya (Receptionist)
- M365 Account: Customer Service (customerservice@valleywideplastering.com)
- Phone: Test phone from yesterday (MAC 805e0cdd71b1 / Last 4: 71b1)
- Status: Phone already registered, ready for user provisioning

UPDATED:
- Matched users: 11 -> 12 (Natalya now matched)
- Unmatched users: 7 -> 6 (removed Natalya from unmatched list)
- Created provision-natalya-101.md with step-by-step commands

FILES MODIFIED:
- extension-mapping.md: Updated ext 101 to show customerservice@ match
- PROVISIONING-STATUS.md: Added clarified section for ext 101
- README.md: Updated user counts and added provision-natalya-101.md link
- provision-natalya-101.md: NEW - Complete provisioning guide for receptionist

NEXT ACTIONS:
1. Upload 11-user CSV to PacketDial (unchanged)
2. Provision extension 101 separately (commands documented)
3. Remaining 6 unmatched extensions need clarification

Co-Authored-By: Claude Sonnet 4.5 <noreply@anthropic.com>
This commit is contained in:
Mike Swanson
2026-07-10 07:08:04 -07:00
parent 033019df18
commit 736d43f482
4 changed files with 234 additions and 18 deletions
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19
clients/valleywide/voip/PROVISIONING-STATUS.md
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@@ -125,22 +125,25 @@ ymcs.py reboot --body '{
}' --confirm
```
### 3. Test Phone Identification
### 3. Extension 101 - Natalya (Receptionist) - CLARIFIED 2026-07-10
**Test phone (805e0cdd71b1)** is for the receptionist (one of the 7 unmatched users, NOT in the CSV import).
- Last 4 of MAC: `71b1`
- This phone is already configured and registered
- Do NOT create a device for this extension yet (waiting on user clarification)
**CONFIRMED:**
- Extension: 101
- Name: Natalya (Receptionist)
- M365 Account: Customer Service (customerservice@valleywideplastering.com)
- Phone: Test phone from yesterday (MAC 805e0cdd71b1 / Last 4: 71b1)
- Status: Already registered and working
**Action:** Create user 101 in PacketDial separately (not in the 11-user CSV), then update YMCS with correct credentials.
---
## PARKED FOR LATER (7 Extensions)
## PARKED FOR LATER (6 Extensions)
**Need client clarification on these names:**
| Ext | Name Given | Status | Notes |
|-----|------------|--------|-------|
| 101 | Natalya | No M365 match | Verify real name |
| 106 | Tammy | No M365 match | Verify real name |
| 108 | Shannon | No M365 match | Verify real name |
| 111 | Kitchen | Shared phone | May not need M365 account |
@@ -148,7 +151,7 @@ ymcs.py reboot --body '{
| 117 | Jesse III | No M365 match | Possibly Ryan Guerrero? |
| 118 | Warehouse | Shared phone | May not need M365 account |
**Action:** Get client clarification, then create a second CSV for these 7 extensions.
**Action:** Get client clarification, then create a second CSV for these 6 extensions.
---