sync: auto-sync from HOWARD-HOME at 2026-06-24 12:17:43

Author: Howard Enos
Machine: HOWARD-HOME
Timestamp: 2026-06-24 12:17:43

clients/cascades-tucson/session-logs/2026-06/2026-06-24-howard-ticket-review-and-cascades-consolidation.md

@@ -166,3 +166,68 @@ NOT apply priority/type to the 4 genuine open service tickets (Howard declined).
 
 - #32193 invoice 1650785728 ($0.00, prepaid); ticket https://computerguru.syncromsp.com/tickets/109316877
 - Share: `\\cs-server\Executive` = `D:\Shares\Executive`; drive `E:` both machines.
+
+---
+
+## Update: 12:17 PT — priority sweep, consolidated plan, device-readiness audit, wiki compile, #32230 billed
+
+### Session Summary (continued)
+
+Resolved Winter's priority-format flag, built a consolidated Cascades execution plan from a live
+AD+RMM domain-join diff, audited device-readiness, recompiled the Cascades wiki, validated the
+remaining-work priorities against the wiki, and billed two more tickets.
+
+**Syncro priority fix + sweep.** Winter flagged tickets not getting priority/type. Audit: only
+#32193/#32194 (created 2026-04-22 by Claude) had bare `Normal` instead of canonical `2 Normal`
+(renders blank). Fixed both. Swept all tickets since 2026-06-01 (99) — no other Claude-created
+malformed-priority tickets; the 20 blank-priority ones are auto-ingested email/portal/integration
+(Winter's triage queue), left alone per Howard. Logged `--correction` + memory `feedback_syncro_priority_type_format`.
+
+**Closed two tickets (no bill).** #32160 AT Trebesch "assess for threats" → Resolved (scanned PC +
+removed apps from iPhones). #32138 Bruce Thompson "possible infection" → closed, assumed resolved,
+no record of work. #32211 Jesse Trapp dropped (residential Gmail, already closed/invoiced; not our
+M365 remediation scope). Handed #32380/#32229/#31947 cleanups to Winter via Discord.
+
+**Consolidated plan + device readiness.** Built `docs/REMAINING-WORK-PLAN.md` (7 workstreams) from a
+live AD+RMM diff: 12 staff PCs domain-joined, ~17 to migrate. Device-readiness probe of 15 un-joined
+online machines found the headline blocker: **5 machines on Windows Home cannot domain-join until
+Pro** (LAPTOP-8P7HDSEI, MDIRECTOR-PC, MEMRECEPT-PC, NurseAssist, SALES4-PC) — Howard handling the
+Home→Pro upgrades (DM'd). 2 OneDrive-KFM machines need unlink; pending reboots held for onsite;
+LAPTOP-DRQ5L558 off-network. Caregiver go-live deferred (Howard) until all devices domain-ready.
+
+**Wiki compile (full, surgical).** Sonnet subagent hit the 32k output cap on the 575-line article,
+so folded the 2026-06-24 delta into the existing article via staged surgical edits (prepay 48.25,
+6 open tickets, Executive share, device-readiness audit, plan pointer, History + Compilation notes).
+Lock 88747ef8 claimed/released; index updated; committed 5c77b88.
+
+**Priority re-check (Howard request).** Verified live: CS-SERVER up/stable since 6/23 07:32 (outage
+recovery succeeded — wiki "bring-up pending" was stale). Windows shows virtual disks Healthy but the
+PERC-level degraded mirror is invisible to the OS — RAID risk stands. MSP360 services running but
+first-full SUCCESS not confirmed. Flagged backup-verify→RAID and M365 relicense (31 users
+Standard→Premium, SUSPENDED) as the higher-risk remote items that outrank the onsite batch on risk.
+
+**Billed #32230** (Karen Rossini → ALDOCS, Howard fixed it): 0.5h remote from block, invoice
+#1650788180 $0.00, block 48.25→47.75, Invoiced. **New onsite work (Howard):** Memory Care front-desk
+machine battery backup + MC switch rack-mount UPS — billing pending (task #8; needs ticket + UPS
+cost + labor).
+
+### Configuration Changes (continued)
+
+- New: `clients/cascades-tucson/docs/REMAINING-WORK-PLAN.md`; PROJECT_STATE.md pointer added.
+- Wiki: `wiki/clients/cascades-tucson.md` (surgical full recompile, last_compiled 2026-06-24) + `wiki/index.md` row.
+- New memories: `feedback_syncro_priority_type_format.md`, `reference_rmm_drive_map_explorer_refresh.md`.
+- Syncro: #32193/#32194 priority→`2 Normal`; #32160 Resolved (no bill); #32138 Resolved (no bill); #32230 billed (invoice 1650788180); #32193 billed earlier (1650785728).
+- Tasks: #1–#8 (Cascades open tickets + battery-backup pending). #2/#3 completed.
+
+### Pending / Incomplete Tasks (continued)
+
+- **Battery backup billing (task #8):** MC front-desk UPS + MC switch rack-mount UPS — get UPS model/cost + onsite minutes from Howard, open a ticket, bill. Distinct from #32443 (Tower).
+- **Higher-risk remote (re-ranked up):** verify CS-SERVER backup first-full → schedule RAID-1 replacement; M365 relicense 31 users.
+- **Onsite batch (Howard today):** #32194, #32254, #32319, #32342, #32370. **Home→Pro:** 5 machines (Howard).
+- Remaining batch items unchanged: #32202 AMT (verify still a client), #32380/#32229/#31947 (Winter).
+
+### Reference Information (continued)
+
+- #32230 invoice 1650788180 ($0.00, prepaid); block 47.75.
+- CS-SERVER: up since 6/23 07:32; agent c39f1de7; C: 151GB free, D: 465GB free; MSP360 "Online Backup Service" running.
+- Wiki commit 5c77b88.