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sync: auto-sync from HOWARD-HOME at 2026-06-24 17:40:55

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Author: Howard Enos
Machine: HOWARD-HOME
Timestamp: 2026-06-24 17:40:55
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Howard Enos
2026-06-24 17:41:25 -07:00
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clients/cascades-tucson/session-logs/2026-06/2026-06-24-howard-csc-ent-voice-helpany-consolidation-plan.md
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@@ -153,3 +153,55 @@ Modified:
<sandro.cilurzo@helpany.com>, Eugenie Nicoud <eugenie.nicoud@helpany.com> (Helpany); John Trozzi
<john.trozzi@cascadestucson.com> (facility liaison).
- DESKTOP-ROK7VNM = `CASCADES\Susan.Hicks`.
---
## Update: 17:40 PT — scope correction, IP segmentation, printer model lookup (blocked), LAN outage
### Summary
After the grouped device list was DM'd to Howard, the plan scope was corrected and narrowed, and
a printer model lookup was attempted but blocked by a network outage.
- **Scope correction (Howard):** do NOT build VLANs for internal/resident devices — only the phones
(VLAN 30) and Helpany (VLAN 40) get VLANs on CSC ENT. All other CSC ENT devices are *removed* to
existing networks (staff -> CSCNet/INTERNAL, residents -> CSCNet), not re-segmented. Dropped the
earlier over-engineered print-VLAN / resident-VLAN proposal.
- **CSC ENT goes 5 GHz-only by DISABLING 2.4.** Both Poly/Vertical AND Helpany confirmed they
cannot pin a device to a band from their side, so a 5 GHz-only SSID is the ONLY mechanism. Key
consequence captured in the plan: on a 5 GHz-only SSID there is NO 2.4 fallback, so a Paul/phone
in a weak-5 GHz spot will fail to connect entirely — 5 GHz coverage is now a HARD GATE, not a
precaution. The 26 Pauls currently on 2.4 are the survey/risk set.
- **2.4-only devices** (esp. ~10 of 11 wireless printers) must move to CSCNet (which keeps 2.4)
before the 2.4 disable. Identified DESKTOP-ROK7VNM = Susan Hicks during this pass.
- **Printer model lookup attempted, blocked:** tried CS-SERVER via GuruRMM to enumerate printer
driver names + IPs. RMM login returned empty; probing found ALL THREE internal endpoints
unreachable (RMM 172.16.3.30:3001, UOS 172.16.3.29:11443, coord 172.16.3.30:8001 — all HTTP 000),
i.e. the Howard-Home -> 172.16.3.x path is down (VPN/site link). Recorded best-effort assessment
(1 confirmed dual-band on 5 GHz, 10 likely 2.4-only by brand) in the inventory doc.
- **Background auto-retry armed:** `printer-probe-watch.sh` waits ~45 min for RMM to return, then
probes CS-SERVER and saves results. First launch failed (exit 127 — detached shell does not
inherit $TMPDIR -> empty path); relaunched with absolute paths (task bxi7itkby). Logged the
$TMPDIR friction.
### Configuration Changes (this update)
- `docs/network/csc-ent-device-island-plan.md` — corrected scope (only phones/Helpany VLANed; others
removed not segmented); reworded the flip to "disable 2.4" with the no-fallback ordering caution;
added the both-vendors-cannot-pin-band constraint + 5 GHz-coverage-as-hard-gate.
- `docs/network/csc-ent-client-inventory-2026-06-24.md` — DESKTOP-ROK7VNM -> Susan Hicks; printer
section rebuilt as a per-device table with band-capability assessment + pending-probe note.
- `errorlog.md` — two friction entries: UOS login throttle (earlier) + background-shell $TMPDIR.
- Scratch (not committed): `printer-probe-watch.sh` + result file in the session scratchpad.
### Live data captured (this update)
- Live SSID client counts: CSCNet 434, CSC ENT 149, Guest 21.
- CSC ENT 149 grouped: Helpany Paul 68 (42 on 5 GHz / 26 on 2.4), Staff PC 14, Printer 11
(1 dual-band, 10 on 2.4), DIRECTV 11, Resident IoT/TV 11, Personal phone/tab 15, Unknown 17.
- The 11 wireless printer IPs probed for: 192.168.2.67, .3.232, .3.227, .3.52, .3.10, .3.44,
.2.53, .2.75, .2.145, .3.88, .2.147.
### Pending / blockers (this update)
- **Howard-Home -> 172.16.3.x path is DOWN** — blocks RMM, UniFi controller, and coord. Restoring
it unblocks: printer model probe (auto-armed), AP->room map, `stat/alluser` offline-device pull.
- Background task `bxi7itkby` will finish the printer probe automatically when the LAN returns (or
time out at ~45 min). On result: fill printer models + lock 2.4-only flags in the inventory doc.
- Onsite fallback: eyeball printer models during the visit if the LAN stays down.