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wiki: compile valleywide (full) - SMB1/Orders-XP fix, billing-note correction, hours 15.5

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Co-Authored-By: Claude Opus 4.8 (1M context) <noreply@anthropic.com>
This commit is contained in:
Mike Swanson
2026-06-23 10:16:40 -07:00
parent 045b50fefa
commit a28b52da9a
2 changed files with 18 additions and 8 deletions
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24
wiki/clients/valleywide.md
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@@ -2,7 +2,7 @@
type: client
name: valleywide
display_name: Valley Wide Plastering
last_compiled: 2026-06-14
last_compiled: 2026-06-23
compiled_by: GURU-5070/claude-main
sources:
- clients/valleywide/README.md
@@ -21,6 +21,9 @@ sources:
- clients/valleywide/session-logs/2026-05-16-source-code-recovery-from-backup-drives.md
- clients/valleywide/session-logs/2026-06/2026-06-13-mike-vwp-server3-migration-and-orders-source-recovery.md
- clients/valleywide/session-logs/2026-06/2026-06-13-mike-vwp-gpo-disable.md
- clients/valleywide/session-logs/2026-06/2026-06-14-mike-orders-modernization-roadmap.md
- clients/valleywide/session-logs/2026-06/2026-06-15-mike-vwp-files-single-home-scan-fix.md
- clients/valleywide/session-logs/2026-06/2026-06-23-mike-vwp-smb1-orders-xp-g-drive.md
- wiki/projects/valleywide-orders-modernization.md
backlinks:
- projects/valleywide-orders-modernization
@@ -37,10 +40,10 @@ Plastering / stucco subcontractor based in Arizona. Active ACG client. Primary w
- **Company type:** Construction subcontractor (plastering / stucco)
- **Domain / site identifier:** VWP (`VWP.US` AD domain — NetBIOS `VWP`; `valleywideplastering.com` M365 domain; `vwp.us` also registered external domain used for internal FQDNs)
- **Contract type:** Prepaid hour block
- **Hours remaining:** 20.5 hrs as of 2026-06-14 (after billing 3.5 hrs for G: migration on #32418). Always live-check Syncro before billing.
- **Hours remaining:** 15.5 hrs as of 2026-06-23. Always live-check Syncro before billing.
- **Managed assets (Syncro):** 28
- **Billing rate:** $150/hr remote labor (product `1190473 — Labor - Remote Business`)
- **Emergency surcharge pattern:** Bill as two line items — 1.0 hr normal + 0.5 hr surcharge. Use product 1190473 for both (NOT product 26184, which bakes in a 1.5x dollar rate that would double-charge prepaid block customers). Results in 1.5 hr block deduction = 150% charge.
- **Emergency billing pattern (prepaid):** product **26184** (Labor - Emergency or After Hours) at **qty = actual_hours × 1.5** — premium in the quantity (prepaid debits by quantity; invoice nets $0; block debits actual×1.5). Per the authoritative `/syncro` rule (2026-05-27); supersedes the older "1190473 ×1.0 + ×0.5" method (same 1.5 hr deduction, but 26184 keeps the QuickBooks line labeled "Emergency"). e.g. #32448 (2026-06-23): 1 hr → 26184 @ 1.5.
- **Key contact:** Shelly Dooley / Valley Wide P (Syncro display name)
- **Syncro customer ID:** `31694734`
- **M365 tenant ID:** `5c53ae9f-7071-4248-b834-8685b646450f`
@@ -61,7 +64,7 @@ Plastering / stucco subcontractor based in Arizona. Active ACG client. Primary w
| VWP-QBS | 172.16.9.169 | QuickBooks server + RDS/RemoteApp host | Windows Server 2022 Standard | **Physical Dell server** (NOT a VM). Has DRAC. Runs IIS (RD Web Access). WinRM on 5985. Reach from ADSRVR via `Invoke-Command -ComputerName VWP-QBS -Credential` with `vwp\sysadmin` PSCredential. |
| Dell DRAC (VWP-QBS) | [undocumented] | Out-of-band management for VWP-QBS Dell | — | DRAC functional as of 2026-04-22. IP not yet documented. Vault: `clients/valleywide/quickbooks-server-idrac`. |
| VWP-HYPERV1 | 172.16.9.184 | Hyper-V host — primary VM host for new infrastructure | Windows Server 2025 | Dell R740, 112 vCPU / 255 GB RAM, C: 10.7 TB. One external vSwitch on Intel 10G NIC. VHDs in `C:\VHD`. GuruRMM agent `bdc3e142-...`. Added 2026-06-13. |
| VWP-FILES | 192.168.0.20 (single-homed, VLAN 2; gw 192.168.0.1) | G: file share server (19 SMB shares) | Windows Server 2019 Gen2 VM on VWP-HYPERV1 | Block-migrated from SERVER3 G: VDI (100 GB, ~88 GB used). **Single-homed on 192.168.0.20 since 2026-06-15** — the former 172.16.9.132 vNIC was disconnected at the Hyper-V host to fix cross-VLAN scan-to-folder (the Brother copier hard-codes `\\192.168.0.20`; the multi-homed config had a gateway only on the .132 NIC, so replies to off-subnet clients were dropped — see Patterns). The .132 vNIC is DISCONNECTED at the host (reversible), not removed. DNS registers .20 only. GuruRMM enrolled (site Main Office, agent `8e02fbbc-...`). MSP360 backup running green. |
| VWP-FILES | 192.168.0.20 (single-homed, VLAN 2; gw 192.168.0.1) | G: file share server (19 SMB shares) | Windows Server 2019 Gen2 VM on VWP-HYPERV1 | Block-migrated from SERVER3 G: VDI (100 GB, ~88 GB used). **Single-homed on 192.168.0.20 since 2026-06-15** — the former 172.16.9.132 vNIC was disconnected at the Hyper-V host to fix cross-VLAN scan-to-folder (the Brother copier hard-codes `\\192.168.0.20`; the multi-homed config had a gateway only on the .132 NIC, so replies to off-subnet clients were dropped — see Patterns). The .132 vNIC is DISCONNECTED at the host (reversible), not removed. DNS registers .20 only. GuruRMM enrolled (site Main Office, agent `8e02fbbc-...`). MSP360 backup running green. **SMB1 server ENABLED 2026-06-23** (#32448) so the legacy XP Orders VM (V-XP) can map `\\VWP-FILES\G-drive` — Server 2019 defaults SMB1-off and XP speaks only SMB1; security tech-debt, remove once Orders is off XP. |
| XenServer | 192.168.0.104 | VM hypervisor — hosts remaining VMs | XenServer 7.6 (PowerEdge R720) | SERVER3 VM (the old "server 2003", upgraded in-place to 2008) is now **powered off and retired**; snapshots retained for rollback. Vault: `clients/vwp/xenserver`. |
| WINFileSvr | 192.168.0.35 | File server — serves **O:** (`Office_Archive`, ~570 GB / 138K files) + **P:** (`Estimating Archive` = F: root, ~545 GB / 142K files), both GPO-mapped to all staff; actively used daily | Windows Server 2019 | Old Net (VLAN 2). **VMware VM on the ESXi host (VMID 11, `WINFilrSrvr`)** — see ESXi inventory. ~1.1 TB live data. Holds `F:\Darv\Darv.rar` (51 GB Darv dev-machine backup) + `F:\Darv\Darv-rar` (extract, trimmed 135→26 GB on 2026-06-14). GuruRMM `62db0264-...`. Candidate to consolidate into VWP-FILES (retire the VM). Do not delete `Darv.rar` until VB6 source verified to compile. |
@@ -208,9 +211,13 @@ in-guest NIC change dropped the RMM agent and auto-rolled-back). The .132 vNIC i
**disconnected** at the Hyper-V host (reversible — reconnect it in Hyper-V if .132 is ever needed),
not removed. Full procedure: 2026-06-15 session log.
### Legacy XP Orders VM requires SMB1 on VWP-FILES
The Orders app (VB6/Jet, `G:\VWP2\Orders_10A.exe`) runs on a legacy **Windows XP VM (`V-XP`)** that staff RDP into (e.g. Teresa Capio as `VWP\Payroll` from the "payroll" desktop DESKTOP-2R13CC4). Windows XP speaks **only SMB1**; Server 2019 disables SMB1 by default, so after the 2026-06-13 G: migration to VWP-FILES the XP VM could not reach `\\VWP-FILES\G-drive` (Orders wouldn't open; Excel hung) until **SMB1 server was enabled on VWP-FILES** (2026-06-23, #32448 — install `SMB1Protocol-Server` feature + reboot). Security tech-debt: SMB1 is the EternalBlue/WannaCry protocol — kept internal-only (VLAN 2) for this one legacy app; **remove once Orders is off XP** (the modernization project). Hardening follow-up: disable the SMB1 *client* sub-feature on VWP-FILES (`-All` enabled it; server-only was intended). **Diagnostic lesson:** for "can't access Orders," confirm WHERE Orders runs (the XP VM) before diagnosing the user's desktop — the payroll desktop's G: was healthy throughout. V-XP is NOT GuruRMM-managed (XP).
### Syncro Billing for Prepaid Block Emergency
Do not use product 26184 (Labor - Emergency) for prepaid block customers. That product has the 1.5x rate baked in. Always use product 1190473 for both normal and surcharge line items.
Prepaid emergency = product **26184** (Labor - Emergency or After Hours) at **qty = actual_hours × 1.5** — the premium goes in the quantity (prepaid debits by quantity; invoice nets $0; block debits actual×1.5). Per the authoritative `/syncro` rule (updated 2026-05-27). This **supersedes** the older "1190473 ×1.0 + ×0.5" method (same 1.5 hr deduction per hour, but 26184 keeps the QuickBooks line labeled "Emergency"). Example #32448 (2026-06-23): 1 hr emergency → 26184 @ qty 1.5.
### AD Account: `scanner`
@@ -222,7 +229,9 @@ VWP-QBS AD object showed `LastLogonDate: 9/28/2049` — flagged as a time-skew a
---
## Active Work (as of 2026-06-14)
## Active Work (as of 2026-06-23)
*Syncro shows **0 open tickets** as of 2026-06-23 — recent work (incl. #32448 SMB1/Orders fix and the G: migration #32418) is resolved. The table below is outstanding engagement work + recently-closed tickets for reference.*
| Ticket / Item | Status | Priority |
|---|---|---|
@@ -280,12 +289,13 @@ Power outage caused HP ProLiant NVRAM corruption (BIOS/iLO factory reset). VWP-Q
| 2026-06-13 | VB6 Orders source **fully recovered** from `F:\Darv\Darv.rar` on WINFileSvr (192.168.0.35). 12.2 MB staged to repo (`source-code/Orders-VWP_Current-2020/`). VB Decompiler Pro no longer needed. See [[projects/valleywide-orders-modernization]]. |
| 2026-06-13 | **Syncro** and **Datto RMM Agent** deployment GPOs disabled (`AllSettingsDisabled`, flags=3) via LDAP on VWP_ADSRVR. Existing agents not yet uninstalled — awaiting direction. |
| 2026-06-15 | **VWP-FILES scan-to-folder fix.** Copier scan-to-`\\192.168.0.20` broke after the 2026-06-13 cutover — root cause was the dual-homed server having a default gateway only on the 172.16.9.132 NIC, so replies on the .20 NIC to off-subnet clients were dropped (not a VLAN-routing limit; the UDM routes all VLANs). Fix: single-homed VWP-FILES on 192.168.0.20 (gw 192.168.0.1) by disconnecting the .132 vNIC host-side via `Disconnect-VMNetworkAdapter` on VWP-HYPERV1 (in-guest change dropped the RMM agent + auto-rolled-back). .132 vNIC left disconnected (reversible), not removed. Scanner = Brother MFC-L3780CDW (vault `clients/vwp/brother-mfc-l3780cdw`). |
| 2026-06-23 | **SMB1 enabled on VWP-FILES** to restore G:/Orders access for the legacy Windows XP app VM (V-XP) after the 6/13 migration — Server 2019 defaults SMB1-off; XP speaks only SMB1. Diagnosed via GuruRMM (payroll desktop G: was fine; Orders runs on V-XP). Ticket #32448, 1.5 hr emergency block deduction (prepay 19.0→17.5 at close). |
---
## Compilation Notes
**Date range covered:** 2026-04-13 through 2026-06-13.
**Date range covered:** 2026-04-13 through 2026-06-23.
**Items flagged [unverified]:**
- M365 MFA and mail flow configuration — never investigated

2
wiki/index.md
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@@ -22,7 +22,7 @@ Run `/wiki-lint` to check for stale entries and broken backlinks.
| [Dataforth Corporation](clients/dataforth.md) | Prepaid block ~$2,099/mo, **31.5 hrs remaining** (live 2026-06-23); signal-conditioning manufacturer; 64 DOS test stations; 2025 ransomware recovery + incomplete file restore (migration-gap audit); 2026-03 phishing + MFA rollout; test-datasheet pipeline (DSCA cert publish via Hoffman API + testdatadb UI on AD2); mail stack INKY->Mailprotector CloudFilter->EXO; FreePBX 17 outage fixed 2026-06-08/09 (qualify_frequency=0; no RTP-forward); shares-ACL project (all open to staff; Phase 2 target-state strawman drafted 2026-06-22); Syncro asset reconciliation 2026-06-02; GuruRMM fleet ~45; Bitdefender phase-off | 2026-06-23 |
| [Instrumental Music Center](clients/instrumental-music-center.md) | Prepaid block $175/hr, 12.5 hrs remaining; music retail/repair; AIMsi POS on SQL Server 2019; phantom DC causing slow logons; GuruRMM enrolled (IMC1) | 2026-05-24 |
| [Jimmy Company](clients/jimmy.md) | Break-fix, $150/hr; single aging workstation BLASTER2 (Win10 22H2 EOL, i5-3470/3.8GB — replace); backups the recurring theme (QuickBooks data); onboarded to GuruRMM 2026-06-19 (RDP NLA + Kaseya removal + cleanup); MSP360 local backup drive full, 90-day retention set, space reclaim pending in console (cloud B2 healthy) | 2026-06-19 |
| [Valley Wide Plastering](clients/valleywide.md) | Prepaid block, 10 hrs remaining; plastering/stucco contractor; HP DL360 Gen10 + XenServer; VB6 app modernization project; RDWeb brute-force incident; 11 Yealink phones pending | 2026-06-14 |
| [Valley Wide Plastering](clients/valleywide.md) | Prepaid block, 15.5 hrs remaining; plastering/stucco contractor; HP DL360 Gen10 + XenServer; VWP-FILES (G:) on Hyper-V — SMB1 enabled for the legacy XP Orders VM (V-XP); VB6 app modernization project; RDWeb brute-force incident; 11 Yealink phones pending | 2026-06-23 |
| [ACG Internal Infrastructure](clients/internal-infrastructure.md) | ACG's own hosting infra — Neptune Exchange (cert expires 2026-05-31, DkimSigner disabled), IX server, Cloudflare tunnel workaround, ACG M365 tenant gaps | 2026-05-24 |
| [BirthBiologic](clients/birth-biologic.md) | Bio/healthcare; BB-SERVER (WS2016) GuruRMM enrolled; Datto→SharePoint migration incomplete; M365 apps partially consented | 2026-05-24 |
| [CryoWeave](clients/cryoweave.md) | Custom cryogenic cable assemblies; cPanel on IX; website redesign + SEO project in progress; Syncro ID not documented | 2026-05-24 |