wiki: seed guruconnect + fix Gonzvar Syncro, Golden Corral mail/colocation

- guruconnect: seeded wiki/projects/guruconnect.md (v0.3.0 production; artifact-based
  from guru-connect repo @ origin/main ded99c5 + session logs + project_guruconnect
  memory). [[guruconnect]] backlinks now resolve. Indexed.
- gonzvar-tax-services: found in Syncro via fuzzy `query=` — customer is "Gonzvar Tax
  Service" (singular), id 1830740, break-fix/~$175hr, 6 assets. Billing fields corrected.
- tucson-golden-corral: email platform set to Neptune Exchange (per owner/Mike); IX
  cPanel kept as a caveat to reconcile. TGC-SERVER documented as colocated at ACG main
  office (behind ACG office network, not a naked public box at the restaurant).
This commit is contained in:
2026-06-12 08:21:58 -07:00
parent 22a55d96d0
commit ae0efb87ca
4 changed files with 273 additions and 16 deletions

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@@ -26,12 +26,12 @@ Tax services firm onboarded as new MSP client in June 2026. Six machines enrolle
## Profile
- **Contract type:** (verify — not found in Syncro; search returned 0 matches on "gonzvar tax services")
- **Key contacts:** (verify — pgonz / GTS\gonzvar account names inferred from baselines; no Syncro contact record found)
- **Billing rate:** (verify — check Syncro invoices)
- **Hours remaining (if prepaid):** (verify)
- **Managed device count:** 6 (all enrolled in GuruRMM as of 2026-06-06)
- **Syncro customer ID:** none (customer not found in Syncro as of 2026-06-12)
- **Contract type:** Break-fix / per-incident (no prepaid block — Syncro `prepay_hours` = 0). Invoice history is small per-visit charges ($120$300) plus a recurring $240 every Jan 1 (annual agreement/fee — verify what it covers).
- **Key contacts:** Phone on file 520-203-9182 (Syncro contact record has no name/email). Owner inferred as "pgonz" / `GTS\gonzvar` from machine account names — (verify name/email).
- **Billing rate:** ~$175/hr (standard ACG rate; matches recurring labor invoice lines — verify exact rate in Syncro)
- **Hours remaining (if prepaid):** n/a (break-fix, no prepaid block)
- **Managed device count:** 6 (Syncro assets = 6; all enrolled in GuruRMM as of 2026-06-06)
- **Syncro customer ID:** 1830740 (business name **"Gonzvar Tax Service"** — singular; the plural "Services" slug missed it on `name=` search, found via `query=`)
## Infrastructure

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@@ -18,9 +18,11 @@ backlinks:
# Tucson Golden Corral
Restaurant / food-service business in Tucson, AZ. Managed by ACG with a prepaid hour block
contract. Primary contact is Jeffrey Schaufel (owner). Email is on IX cPanel hosting.
contract. Primary contact is Jeffrey Schaufel (owner). Email is on Neptune Exchange.
TGC-SERVER is a single-box DC + RDS + Hyper-V running Windows Server 2016 with several
unresolved architecture concerns flagged at onboarding.
unresolved architecture concerns flagged at onboarding. The server is **physically
colocated at ACG's main office** (not on-site at the restaurant), so it sits behind ACG's
office network rather than being exposed at a customer site.
## Profile
@@ -41,7 +43,7 @@ unresolved architecture concerns flagged at onboarding.
| Host | IP | Role | OS | Notes |
|---|---|---|---|---|
| TGC-SERVER | 98.181.90.163 (public) | DC / DNS / RDS / Hyper-V / SQL / IIS | Windows Server 2016 (build 14393) | Extended support ends Jan 2027; GuruRMM agent 1275daa1; ScreenConnect installed; admin account actively browsing (Chrome) |
| TGC-SERVER | 98.181.90.163 (public) | DC / DNS / RDS / Hyper-V / SQL / IIS | Windows Server 2016 (build 14393) | **Physically colocated at ACG main office** (behind ACG office network, not at the restaurant). Extended support ends Jan 2027; GuruRMM agent 1275daa1; ScreenConnect installed; admin account actively browsing (Chrome) |
**Hyper-V VMs on TGC-SERVER:**
@@ -65,15 +67,15 @@ unresolved architecture concerns flagged at onboarding.
### Email & Identity
- **Email platform:** IX cPanel hosting — cPanel account `tucsongc`, domain `tucsongoldencorral.com`
- **Neptune Exchange note:** In April 2026, a webmail password reset for `accounting@tucsongoldencorral.com` was attempted on Neptune Exchange (67.206.163.124). Relationship between Neptune-hosted accounts and IX-hosted accounts is (verify — determine if any mailboxes remain on Neptune Exchange or if all are on IX).
- **M365:** "Office 365 annual" recurring invoice ($108.69/yr) exists in Syncro. Per May 2026 session context, primary email is on IX, not M365. Verify current M365 scope (licensing only vs. active mailboxes).
- **Email platform:** **Neptune Exchange** (67.206.163.124, Exchange 2016) — confirmed by owner/Mike 2026-06-12. `tucsongoldencorral.com` mailboxes live on Neptune; `accounting@` password resets go through Neptune ECP / AD on DC16 (see 2026-04-30 history).
- **IX cPanel caveat:** the domain's website/hosting is on IX (cPanel account `tucsongc`), and the 2026-05-26 `Erick.Godoy@` termination was handled via IX cPanel UAPI. (verify whether any IX cPanel mail accounts/forwarders remain alongside the Neptune mailboxes, or if those were legacy — does not change that primary mail is Neptune.)
- **M365:** "Office 365 annual" recurring invoice ($108.69/yr) exists in Syncro, but primary email is Neptune (not M365). Verify what that line actually covers (licensing only vs. active mailboxes).
- **MFA status:** (verify)
### Network
- **ISP / WAN:** (verify)
- **Firewall:** (verify — TGC-SERVER is on public IP 98.181.90.163 with no firewall recorded)
- **ISP / WAN:** TGC-SERVER is colocated at ACG main office, so its connectivity is ACG-office WAN, not a restaurant circuit (verify which ACG office uplink/IP block).
- **Firewall:** behind ACG's office network/firewall (TGC-SERVER is colocated at the ACG main office; it is NOT a naked public box at the restaurant despite the 98.181.90.163 public IP). (verify the exact edge device.)
- **VPN:** (verify)
## Access