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sync: auto-sync from HOWARD-HOME at 2026-07-05 19:34:16

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Author: Howard Enos
Machine: HOWARD-HOME
Timestamp: 2026-07-05 19:34:16
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Howard Enos
2026-07-05 19:34:42 -07:00
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## Reference
- [ACG resource map](reference_resource_map.md) — **READ THIS FIRST** when a task references a server/service/tenant/API. What we have access to, how to connect from this machine, per-machine exceptions, gotchas. Points at the detail files below.
- [MSP360 backup monitoring](reference_msp360_backup_monitoring.md) — Authoritative "is client X actually backing up / last run" source for the whole fleet (NOT B2 bucket contents). MSP360 MBS API `/api/Monitoring`, vault `msp-tools/msp360-api.sops.yaml`. CompanyName also IDs B2 buckets (ACG-PST=Peaceful Spirit, ACG-TCA=Tucson Coin).
- [ALIS (Medtelligent)](reference_alis_medtelligent.md) — Cascades assisted-living EHR. API host api.alisonline.com, community 622; username must be tenant-qualified (howard.enos@cascadestucson). Staff are READ-ONLY via API — create/change staff via web-UI Staff Import .xls. Use the `alis` skill.
- [GuruRMM User Manager](reference_gururmm_user_manager.md) — GuruRMM has a built-in per-agent User Manager tab (reset_password/enable/disable/groups for local+domain+AAD endpoint users; domain users only on a DC via `is_dc`). Use it, NOT raw Set-ADAccountPassword via /rmm. Endpoints: /api/agents/{id}/users + /users/action.
- [RMM map network drive (err67 double-hop)](reference_rmm_map_network_drive.md) — Pushing a persistent mapped drive to a remote share via /rmm user_session fails with err67/1702 (impersonated token = no network cred/double-hop). Plant HKCU:\Network\<drv> keys + cmdkey; mounts at next interactive logon. Immediate visibility needs the live session (ScreenConnect).

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---
name: reference_msp360_backup_monitoring
description: MSP360 MBS /api/Monitoring is the authoritative "is this client backing up" source for the whole ACG fleet
metadata:
type: reference
---
For any "is client X actually backing up / when did it last run" question, the authoritative
source is the **MSP360 Managed Backup Service API**, not B2 bucket contents (buckets are just
where Cloud plans land; a bucket with files does not prove a recent backup ran).
- Creds: vault `msp-tools/msp360-api.sops.yaml` (API login+password, generated in MSP360
console Settings>General — not the console login).
- Auth: `POST https://api.mspbackups.com/api/Provider/Login` `{UserName, Password}` -> Bearer
`access_token`.
- `GET /api/Monitoring` -> every backup plan across all companies: `CompanyName`,
`ComputerName`, `PlanName`, `StorageType`, `LastStart`, `Status` (0/1=Success, 2=Warning,
3=Failed, 4=Running, 6=Interrupted, 7=completed-with-warnings), `DataCopied`, `TotalData`,
`ErrorMessage`. Also `GET /api/Companies` (37, with Destinations) and `GET /api/Users` (59).
`/api/Computers` is 404.
- Used 2026-07-05 for the GPS backup map (`projects/gps-rmm-audit/backup-map.md`): resolved 11
of 12 "no destination found" clients, surfaced 4 not-backing-up findings (AMT + T&C Sorensen
= 0 plans, Grabb GND-SERVER failing, Bill Tedards ~12mo stale). MSP360 CompanyName also IDs
B2 buckets: `ACG-PST`=Peaceful Spirit, `ACG-TCA`=Tucson Coin and Autograph.
- Backup targets are a per-client decision — report mismatches, don't deploy jobs. See
[[feedback_backup_targets_never_guessed]]. Related: [[reference_backblaze_storage_rate]].
- Worth building a read-only `msp360` skill (login + Monitoring) so this is repeatable.