sync: auto-sync from HOWARD-HOME at 2026-07-08 17:06:40

Author: Howard Enos Machine: HOWARD-HOME Timestamp: 2026-07-08 17:06:40
2026-07-08 17:07:11 -07:00
parent 9c998a95d0
commit cac5eadaee
19 changed files with 221 additions and 4 deletions
--- a/wiki/clients/arizona-medical-transit.md
+++ b/wiki/clients/arizona-medical-transit.md
@@ -41,6 +41,7 @@ audit; several fields are verified-from-systems, others flagged as gaps to fill.
 - **AMT-HYPERV** (Main) — Hyper-V host, Windows, online.
 - **AMT-PC** (Home-M) — workstation, Windows, online.
 - 2 agents online vs 1 GPS device billed — reconcile which devices are billable with Mike.
+- **[2026-07-08 GPS-RMM reconciliation]** GPS updated to 2 billed = 2 in RMM (match) (Winter/Mike).

 ### Services (audit 2026-07-03)
 - **Backup:** billed 1x Service - Data Backup, but **NO Backblaze B2 bucket exists for AMT**
--- a/wiki/clients/cascades-tucson.md
+++ b/wiki/clients/cascades-tucson.md
@@ -122,6 +122,12 @@ Senior living / assisted living facility in Tucson, AZ. Single 6-floor building

 ---

+## 2026-07-08 GPS-RMM reconciliation
+
+GPS is billed via a counter tied to the number of Syncro assets (not a fixed device qty). Currently 29 on the GPS line / 32 in GuruRMM; reconciles through the asset counter, not a discrepancy (Winter/Mike, 2026-07-08).
+
+---
+
 ## Entra Access Architecture (canonical overview)

 **In one line:** a HIPAA-driven, identity-based access-control system that splits staff into two security postures and enforces them with **Microsoft Entra Conditional Access** on top of **hybrid identity** (Entra Connect), with **ALIS (clinical EHR) wired for SSO**. Tickets: #109412123 (Entra setup), #110680053 (domain migration).
--- a/wiki/clients/dataforth.md
+++ b/wiki/clients/dataforth.md
@@ -119,6 +119,12 @@ Signal conditioning / data acquisition manufacturer in Tucson, AZ. Long-standing

 ---

+## 2026-07-08 GPS-RMM reconciliation
+
+GPS billing = 49 workstation + 3 server = 52 (matches RMM 52) (Winter/Mike, 2026-07-08).
+
+---
+
 ## Infrastructure

 ### Servers & Services
--- a/wiki/clients/design-and-brand-envoys.md
+++ b/wiki/clients/design-and-brand-envoys.md
@@ -26,6 +26,7 @@ GPS client (Syncro cid 26747288). Contact: Paul Osgood, Tucson AZ.
 ## GPS billing & backup status

 - GPS: 2 devices billed. Backup: **1 seat billed**.
+- **[2026-07-08 GPS-RMM reconciliation]** GPS 3 billed = RMM 3 (match) (Winter/Mike).
 - **Backup status: FAIL — not backing up.** Endpoint-verified 2026-07-06: machines run
  Datto EDR + Datto RMM, but **no backup software / no backup client** installed. Pays for
  backup, nothing is backing up. Do not provision off the billing count — per-client
--- a/wiki/clients/grabb-durando.md
+++ b/wiki/clients/grabb-durando.md
@@ -115,6 +115,7 @@ backlinks:
 | 2026-04-20 | PROJECT_STATE.md created noting website migration stalled, no session logs recorded at that time |
 | 2026-05-04 | Howard: Leap M365 calendar sync for Svetlana Larionova — OAuth consent investigation + tenant-wide LEAP consent granted by Mike; Leap identity token cleanup; Teams external-share limitation explained; second monitor added |
 | 2026-05-12 | GuruRMM agent installed on GND-SERVER via site-specific MSI (v0.6.2). Diagnostic run confirms agent service running. AI demand review project kicked off — Phase Two Package delivered by Robert Grabb, ACG scoping review begun. |
+| 2026-07-08 | **GPS-RMM reconciliation** (Winter/Mike): 12 GPS billed / 9 in GuruRMM. Gap of 3 — GND-ASUSWS, GND-JEANNETTE, HOMEPC have no ScreenConnect session -> [ONSITE]. GND-L-3 has SC but is offline. |
 | 2026-06-10 | **Calendar-app login fix + migration audit.** Reported: Jeff Williams (`jwilliams`) couldn't log in to data.grabbanddurando.com while others could. Root cause traced to the Dec 2025 IX/MariaDB rebuild, which left the live `vt_users` with only 6 of 48 logins (Jeff not among the survivors). Confirmed the app is live on IX (`grabblaw` cPanel acct, DB `grabblaw_gdapp_data`) and that the live DB is authoritative (all data tables ≥ old copy). Restored `jwilliams` (id 46, Super Admin, original MD5 password) from `grabblaw_gdapp` → live; login verified. 41 other (mostly inactive) accounts left un-restored at Mike's direction — Jeff to decide later. Billed 1.0 hr remote on new Syncro ticket #32405 — applied against their PREPAID block (invoice #67812 = $0.00; 21.25 prepay hrs remaining). Documented the app auth model, the Dec-2025 origin, and a per-user login diagnostic. |

 ## Backlinks
--- a/wiki/clients/horseshoe-management.md
+++ b/wiki/clients/horseshoe-management.md
@@ -88,6 +88,12 @@ sources:

 **Recommendation given to customer:** Engage a licensed electrician to inspect the branch circuit and outlet before purchasing additional batteries or replacement UPS units. History of repeat failures (multiple batteries, two complete UPS units) does not match normal wear — points to voltage irregularities, poor grounding, or a shared circuit with a high-draw load.

+### 2026-07-08 — GPS-RMM reconciliation
+
+9 GPS billed / 6 in GuruRMM (Winter/Mike).
+- [OK] DESKTOP-5DD8C43 (Windows 11) reachable via ScreenConnect — RMM push pending.
+- [ONSITE] HSM-RANDI and HSM-SURFACE have no ScreenConnect session.
+
 ## Anti-Patterns / Warnings

 - [WARNING] CRITICAL SECURITY EXPOSURE: Plaintext passwords for Donna, Bill, Randy, Frank, Sam, "Bill Server", and the M365 admin account (`Bill@horseshoemgt.com`) were found in the Syncro customer notes free-text field as of 2026-05-06. These must be migrated to the SOPS vault (`clients/horseshoe-management/`) and stripped from Syncro before any future work exposes them further.
--- a/wiki/clients/jimmy.md
+++ b/wiki/clients/jimmy.md
@@ -59,6 +59,7 @@ backlinks: []
  pending reboot.

 ## History Highlights
+- **2026-07-08** — GPS-RMM reconciliation (Winter/Mike): GPS is billed ANNUALLY — qty "12" = 1 machine x 12 months minus 1 annual prepay discount, NOT 12 machines. 1 machine, billing correct.
 - **2026-06-19** — Onboarded to GuruRMM (site SILVER-LION-5647); full onboarding diagnostic = RED.
  Remediated: enabled RDP NLA, removed leftover Kaseya agent, cleanup scan (machine clean). Set 90-day
  MSP360 local retention; space reclaim blocked by provider policy → handed to MSP360 console. Billed
--- a/wiki/clients/mvan-enterprises.md
+++ b/wiki/clients/mvan-enterprises.md
@@ -26,6 +26,12 @@ No RMM footprint yet — no GuruRMM agents enrolled under this client as of 2026
 - 4 GPS devices billed. **No Data Backup line billed** (Syncro-verified 2026-07-07) — so
  no backup expected. See `projects/gps-rmm-audit/backup-map.md`.

+## 2026-07-08 GPS-RMM reconciliation
+
+- Confirmed staying on GPS (Mike). Target 4 machines; 0 currently in RMM.
+- [OK] JUNE (Windows 11) reachable via ScreenConnect — pending GuruRMM agent push.
+- [ONSITE] CPC-chris-UZR6E and DESKTOP-I7504C5 have no ScreenConnect session; MITCH-LAPTOP offline since Feb; June's MacBook Pro is a Mac -> onsite visit needed.
+
 ## Backlinks

 - [[projects/gps-rmm-audit]] — GPS -> GuruRMM coverage audit
--- a/wiki/clients/quantumwms.md
+++ b/wiki/clients/quantumwms.md
@@ -20,6 +20,10 @@ last_updated: 2026-06-01
 | GoDaddy admin | `plan@johnvelez.com` (John Velez) — ACG has delegate access |
 | Project key | `clients/quantumwms` |

+## 2026-07-08 GPS-RMM reconciliation
+
+GPS 4 billed (matches RMM 4) (Winter/Mike, 2026-07-08).
+
 ## Current Status (2026-06-01)

 - **6/03 license-lapse deadline: RESOLVED.** Both firm users are M365 Business Premium licensed AND have activated Office (John + Sheila both signed into Microsoft Office from the Tucson office 2026-05-27). They will not lose Office apps when M365 Personal lapses 2026-06-03.
--- a/wiki/clients/reliant-well-drilling.md
+++ b/wiki/clients/reliant-well-drilling.md
@@ -41,6 +41,10 @@ genuine Reliant Syncro asset (verified 2026-07-07), so it belongs here.
  billing count — per-client decision ([[feedback_backup_targets_never_guessed]]). Detail:
  `projects/gps-rmm-audit/backup-map.md`.

+## 2026-07-08 GPS-RMM reconciliation
+
+9 GPS billed / 3 in RMM. [ONSITE] No remaining machines are remotely reachable; ScreenConnect/asset records (~13) exceed the 9 billed and several are likely retired -> needs an onsite reconcile (Winter/Mike, 2026-07-08).
+
 ## Backlinks

 - [[projects/gps-rmm-audit]] — GPS -> GuruRMM coverage audit (onboarding + backup verification)
--- a/wiki/clients/residential-renovation-engineering.md
+++ b/wiki/clients/residential-renovation-engineering.md
@@ -26,6 +26,12 @@ No RMM footprint yet — no GuruRMM agents enrolled under this client as of 2026
 - 2 GPS devices billed. **No Data Backup line billed** (Syncro-verified 2026-07-07) — so
  no backup expected. See `projects/gps-rmm-audit/backup-map.md`.

+## 2026-07-08 GPS-RMM reconciliation
+
+2 GPS billed / 0 in RMM.
+- [OK] DESKTOP-83II6D8 (Windows 10) reachable via ScreenConnect — RMM push pending.
+- [ONSITE] DESKTOP-K8UVNL5 offline -> onsite/queue.
+
 ## Backlinks

 - [[projects/gps-rmm-audit]] — GPS -> GuruRMM coverage audit
--- a/wiki/clients/safesite.md
+++ b/wiki/clients/safesite.md
@@ -50,6 +50,10 @@ Unified inventory by hostname across all four sources = **73 unique machines**.
  WS-disconnected** 2026-06-08 (dispatches go to `pending`) while the same machines are **Online in
  Datto** — Datto/Intune are the live push channels, not GuruRMM, right now.

+## 2026-07-08 GPS-RMM reconciliation
+
+- GPS billing updated to 47 (matches RMM 47); previously 37. Under-billing corrected (Winter/Mike, 2026-07-08).
+
 ## NexSite recalled-email investigation (2026-06-08)
 External sender m.paris@nexsitepartners.com sent "Re: NWWells - SafeSite - Vendor Forms" with
 attachment **`SSUS 06122026.PDF`** to 9 Safe Site recipients on 2026-06-08 ~18:54 UTC; recalled.
--- a/wiki/clients/stamback-septic.md
+++ b/wiki/clients/stamback-septic.md
@@ -101,6 +101,7 @@ None documented as of 2026-05-05. Onboarding complete; agents enrolled.
 |---|---|
 | 2018-01-09 | Customer since in Syncro |
 | 2026-05-05 | Howard: Initial GuruRMM onboarding — client + site created, in-repo scaffold created, enrollment key vaulted. Joe Schmuker's cloned laptop OneDrive identity cleanup (multi-tenant cache wipe). Billed 2 hrs via Syncro ticket #32234 (invoice #67562, $0 — prepay auto-applied). Stamback prepay balance: 5.5 → 3.5 hrs. |
+| 2026-07-08 | GPS-RMM reconciliation (Winter/Mike): GPS billing reduced 8 -> 3 by Winter to match the 3 managed machines (Mike flagged the 8 as incorrect). 3 GPS / 3 in RMM = match. |

 ## Backlinks

--- a/wiki/clients/tc-sorensen.md
+++ b/wiki/clients/tc-sorensen.md
@@ -33,6 +33,10 @@ GPS client (Syncro cid 344886). Contact **Tom Sorensen**
  has **0 backup plans**. Net: no backup billed, no backup running. See
  `projects/gps-rmm-audit/backup-map.md`.

+## 2026-07-08 GPS-RMM reconciliation
+
+4 GPS billed / 3 in RMM. [OK] SERVER (Windows Server 2016 Essentials) reachable via ScreenConnect — RMM push pending (Winter/Mike, 2026-07-08).
+
 ## Backlinks

 - [[projects/gps-rmm-audit]] — GPS -> GuruRMM coverage audit