sync: auto-sync from HOWARD-HOME at 2026-07-08 17:06:40
Author: Howard Enos Machine: HOWARD-HOME Timestamp: 2026-07-08 17:06:40
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@@ -88,6 +88,12 @@ sources:
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**Recommendation given to customer:** Engage a licensed electrician to inspect the branch circuit and outlet before purchasing additional batteries or replacement UPS units. History of repeat failures (multiple batteries, two complete UPS units) does not match normal wear — points to voltage irregularities, poor grounding, or a shared circuit with a high-draw load.
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### 2026-07-08 — GPS-RMM reconciliation
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9 GPS billed / 6 in GuruRMM (Winter/Mike).
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- [OK] DESKTOP-5DD8C43 (Windows 11) reachable via ScreenConnect — RMM push pending.
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- [ONSITE] HSM-RANDI and HSM-SURFACE have no ScreenConnect session.
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## Anti-Patterns / Warnings
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- [WARNING] CRITICAL SECURITY EXPOSURE: Plaintext passwords for Donna, Bill, Randy, Frank, Sam, "Bill Server", and the M365 admin account (`Bill@horseshoemgt.com`) were found in the Syncro customer notes free-text field as of 2026-05-06. These must be migrated to the SOPS vault (`clients/horseshoe-management/`) and stripped from Syncro before any future work exposes them further.
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