wiki: compile jimmy (seed) — Jimmy Company / BLASTER2 onboarding + backup state

wiki/clients/jimmy.md

@@ -0,0 +1,70 @@
+---
+type: client
+name: jimmy
+display_name: Jimmy Company
+last_compiled: 2026-06-19
+compiled_by: GURU-5070/claude-main
+sources:
+  - clients/jimmy/session-logs/2026-06/2026-06-19-mike-blaster2-onboarding-cleanup.md
+  - clients/jimmy/reports/2026-06-19-blaster2-remediation.md
+  - clients/jimmy/onboarding-baselines/BLASTER2-20260619T191759.md
+backlinks: []
+---
+
+# Jimmy Company
+
+## Profile
+- **Contract type:** Break-fix (per-ticket labor; an apparent recurring annual service charge ~$200 lands each Feb/Apr — verify what it covers)
+- **Key contacts:** Jimmy Hughes — jimmyco333@gmail.com, 520-744-4119
+- **Address:** 5530 North Camino De La Tierra, Tucson AZ
+- **Billing rate:** $150/hr (Labor - Remote Business, current). Historical labor $150–225/hr.
+- **Hours remaining (if prepaid):** none — no prepaid block (Syncro `prepay_hours` null)
+- **Active ticket:** none open. Most recent: #32442 (Invoiced 2026-06-19).
+- **Syncro customer ID:** 18560272 · **Managed assets (Syncro):** 1
+- **GuruRMM:** onboarded 2026-06-19 — site "Main", code `SILVER-LION-5647`
+
+## Infrastructure
+
+### Workstations
+| Host | OS | Hardware | Notes |
+|---|---|---|---|
+| BLASTER2 | Windows 10 Pro 22H2 (build 19045, **EOL 2025-10-14**) | Lenovo, i5-3470 (2012), 3.8 GB RAM, BIOS 2013 | Workgroup, IP 192.168.0.95. Only managed machine. Replacement recommended (EOL OS on unsupportable hardware). |
+
+### Backups (MSP360 / mspbackups)
+- **Account:** `jimmyco333@gmail.com` on MSP360 Managed Backup.
+- **Cloud:** Backblaze B2 destination — healthy.
+- **Local:** external 7.45 TB drive (E:, Seagate Backup+ Hub) — **full** (0.74 GB free). Two local plans
+  (image-based + file) failing `NotEnoughSpaceOnLocalDestination`. 90-day retention set 2026-06-19; space
+  reclaim pending in the MSP360 console (agent-side deletion blocked by provider policy).
+
+## Access
+- **GuruRMM:** agent on BLASTER2; site enrollment key in vault `clients/jimmy/gururmm-site-main.sops.yaml`.
+- **MSP360 API:** `msp-tools/msp360-api.sops.yaml` (monitoring-only). Local backup account `jimmyco333@gmail.com`.
+- **Vault path:** `clients/jimmy/`
+
+## Patterns & Known Issues
+- **Backups are the recurring theme.** Ticket history is dominated by backup setup/repair (QuickBooks data
+  files, external-drive issues, online/manual backup checks) going back to 2019. The local backup drive
+  filling up and failing is the latest instance.
+- **Aging single workstation.** One machine, Windows 10 EOL on 2012-era hardware — expect reliability/perf
+  issues (2 unexpected shutdowns in 14 days observed at onboarding) until replaced.
+- **Leftover third-party tooling.** A Kaseya RMM agent from a prior provider was found and removed at
+  onboarding — watch for other orphaned vendor software.
+
+## Active Work
+- *No open Syncro tickets as of 2026-06-19.*
+- **Open follow-up (not ticketed):** MSP360 console purge to free E: (worklist prepared — ~20 image gens
+  ≤2026-03-01, ~65 file gens ≤2026-03-17, ~1 TB orphaned legacy bunches, optional 722 GB non-MSP360 data);
+  then re-run both local plans. Recommend BLASTER2 replacement (Win10 EOL). 5 pending Windows updates +
+  pending reboot.
+
+## History Highlights
+- **2026-06-19** — Onboarded to GuruRMM (site SILVER-LION-5647); full onboarding diagnostic = RED.
+  Remediated: enabled RDP NLA, removed leftover Kaseya agent, cleanup scan (machine clean). Set 90-day
+  MSP360 local retention; space reclaim blocked by provider policy → handed to MSP360 console. Billed
+  1 hr remote ($150) on #32442.
+- **2019–2024** — Recurring break-fix: backup setup/repair (QuickBooks files, external drive, online/manual
+  backups), slowness, printing, VPN setup, scanner/email issues. Backups the consistent throughline.
+
+## Backlinks
+- *(none yet)*

wiki/index.md

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 # Wiki Index
 
-Last updated: 2026-06-18
+Last updated: 2026-06-19
 Compiled by: GURU-5070/claude-main
 
 This wiki is LLM-maintained. Do not edit articles manually — run `/wiki-compile` to update.
@@ -21,6 +21,7 @@ Run `/wiki-lint` to check for stale entries and broken backlinks.
 | [Cascades of Tucson](clients/cascades-tucson.md) | Prepaid block $175/hr, **55.75 hrs remaining** (live 2026-06-18); senior living; active domain migration + HIPAA compliance project; single DC on aging R610 hardware; caregiver restricted-access model PROVEN 2026-06-05: Hybrid Entra Join + CA allow-list + ALIS SSO validated on NURSESTATION-PC/pilot.test; GPO `CSC - Caregiver Workstation` (shortcuts + printers) built + validated; GPO `CSC - Caregiver Device Lockdown` deployed (HIPAA auto-logoff, activates on reboot); INTUNE_A PendingInput tenant-wide (MS case open; GPO path used instead); folder-redirection root cause fixed 2026-06-08 (fdeploy.ini); shared mailboxes grievances@/Surveys@ created + delegated 2026-06-12 (#32417); Monday cutover to real caregivers pending; #32383 (bill.com/BOK chris.knight) Resolved; UniFi wifi RF (77 U7-Pro APs/~587 clients via UOS controller): 2.4GHz over-coverage = primary pain; pfSense ruled out as cause; Floor-4 power-down pilot applied 2026-06-16 (retry 13.2->9.5%); coverage-thin disable plan + 2.4 remediation runbook staged; DFS empirically clean; 6GHz untapped; CS-SERVER OS RAID-1 degraded 2026-06-15 (data-loss risk; cloud backup now started); Voice VLAN (VLAN 30) consolidation planned 2026-06-16 for Vertical phones + remote desktop (CSCNet confirmed a shared PPSK SSID); KPI dashboard for Ashley Jensen scoped 2026-06-17 (Power BI + SharePoint phased plan, parked); Voice VLAN 30 built + 22/22 Poly cut over 2026-06-17 (AudioCodes 0/8 pending); building power outage 2026-06-17 (pfSense on UPS surge-only side) full site down + recovered; DESKTOP-TRCIEJA (Lupe Sanchez) slow Excel diagnosed 2026-06-18 = EOL i3-2120 hardware + dual real-time AV (leftover Datto stack) -> replace machine; network-logging spec written 2026-06-18 (on-site Synology Log Center; UniFi retains 0 client events -- drop/kick history not captured); **Voice VLAN migration COMPLETE 2026-06-19** (38 devices: 29 Poly + 8 AudioCodes + desktop; awaiting Vertical to set Poly 5GHz-only). **RF optimized 2026-06-19** (2.4 power Low/full->Medium + 5GHz moved to clean DFS channels via data-driven scan -> 5GHz retry halved; 6GHz blocked by WPA3); Syncro 0 open tickets | 2026-06-19 |
 | [Dataforth Corporation](clients/dataforth.md) | Prepaid block ~$2,099/mo, 34.5 hrs remaining; signal conditioning manufacturer; 64 DOS test stations; 2025 crypto attack recovery + incomplete restore (files dropped across shares — migration-gap audit in progress); 2026-03-27 phishing incident + MFA rollout; active test datasheet pipeline project; Neptune Exchange colocated at D2; 2026-06-04 SP1366 file recovery (19/20 PDFs restored from HGHAUBNER pre-attack backup); GuruRMM fleet 13→45 agents; 2026-06-02 Syncro asset reconciliation (78→20 keep/21 flag/28 remove/9 verify); fleet-wide Syncro agent break ~2025-10-06; Bitdefender phase-off in progress | 2026-06-04 |
 | [Instrumental Music Center](clients/instrumental-music-center.md) | Prepaid block $175/hr, 12.5 hrs remaining; music retail/repair; AIMsi POS on SQL Server 2019; phantom DC causing slow logons; GuruRMM enrolled (IMC1) | 2026-05-24 |
+| [Jimmy Company](clients/jimmy.md) | Break-fix, $150/hr; single aging workstation BLASTER2 (Win10 22H2 EOL, i5-3470/3.8GB — replace); backups the recurring theme (QuickBooks data); onboarded to GuruRMM 2026-06-19 (RDP NLA + Kaseya removal + cleanup); MSP360 local backup drive full, 90-day retention set, space reclaim pending in console (cloud B2 healthy) | 2026-06-19 |
 | [Valley Wide Plastering](clients/valleywide.md) | Prepaid block, 10 hrs remaining; plastering/stucco contractor; HP DL360 Gen10 + XenServer; VB6 app modernization project; RDWeb brute-force incident; 11 Yealink phones pending | 2026-06-14 |
 | [ACG Internal Infrastructure](clients/internal-infrastructure.md) | ACG's own hosting infra — Neptune Exchange (cert expires 2026-05-31, DkimSigner disabled), IX server, Cloudflare tunnel workaround, ACG M365 tenant gaps | 2026-05-24 |
 | [BirthBiologic](clients/birth-biologic.md) | Bio/healthcare; BB-SERVER (WS2016) GuruRMM enrolled; Datto→SharePoint migration incomplete; M365 apps partially consented | 2026-05-24 |