wiki: compile goldstein (seed)

wiki/clients/goldstein.md

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+---
+type: client
+name: goldstein
+display_name: Goldstein (Sheldon Goldstein)
+last_compiled: 2026-07-06
+compiled_by: HOWARD-HOME/claude-main
+sources:
+  - clients/goldstein/session-logs/2026-07/2026-07-06-howard-dallas-rmm-onboard.md
+  - clients/goldstein/onboarding-baselines/DALLAS-20260706T233936.md
+backlinks: []
+---
+
+# Goldstein (Sheldon Goldstein)
+
+## Profile
+- **Contract type:** Break-fix / T&M (Syncro `prepay_hours` = 0). History shows a small monthly
+  recurring invoice (~$59.30) alongside occasional labor at $150/hr remote.
+- **Key contacts:** Michelle Goldstein — 972-814-5677 (Dallas location); Sheldon Goldstein —
+  sheldon@lawyersdallas.com; "Armory Park Location" (Tucson).
+- **Billing rate:** $150/hr remote (verify onsite/emergency against Syncro).
+- **Hours remaining (if prepaid):** none (break-fix).
+- **Syncro customer ID:** 25307933
+- **Managed devices (Syncro assets):** 1
+- **Two physical locations:** Dallas, TX (Michelle) and Tucson, AZ / Armory Park (Sheldon).
+  Law firm (lawyersdallas.com).
+
+## Infrastructure
+
+### GuruRMM
+- **Client:** Goldstein — `7eed26be-4126-40a5-8414-3c0c28b9d182`
+- **Sites:**
+  - **Dallas** (TX) — site code `SILVER-PEAK-3739`, id `653b7e39-5e5e-4b93-b135-c70fc12ececa`
+  - **Tucson** (AZ) — site code `RED-LION-9255`, id `4526ef0e-31d6-48f1-8df4-40d3a16519c1`
+
+### Endpoints (GuruRMM agents)
+| Host | Site | OS | Notes |
+|---|---|---|---|
+| DALLAS | Dallas | Windows 11 Home (26200 / 25H2) | Lenovo Yoga Slim 7 15ILL9, serial PF570RZ0; Michelle's laptop (`Dallas\miche`); workgroup; enrolled 2026-07-06; agent id `36c7bbc8-504f-4b4a-8995-3b3e5cdc0f02` |
+| ASUS-2024 | Dallas | Windows | Pre-existing Dallas-site agent |
+| DalRes10 | Tucson | Windows | (verify role) |
+| GS-Backup | Tucson | Windows | Name implies backup box (verify) |
+
+### DALLAS endpoint detail (onboarding baseline 2026-07-06, grade AMBER)
+- Intel Core Ultra 7 256V, 15.6 GB RAM; TPM + Secure Boot; BitLocker on C: 100% (RecoveryPassword + TPM).
+- Public IP 99.127.21.4; private 192.168.1.226 (Intel Wi-Fi 7 BE201); DNS/gateway 192.168.1.1.
+- Defender active + tamper-protected (only registered AV); all firewall profiles on; SMBv1 off; LAPS present.
+- Local admins: `Dallas\Administrator`, `Dallas\miche`.
+
+## Access
+- **Remote access:** ScreenConnect (ConnectWise Control) — DALLAS session
+  `29c62473-a5cb-4e94-a190-c91f05031809`, tagged Company=Goldstein / Site=Dallas. GuruRMM agent also present.
+- **GuruRMM install (Dallas site):** https://rmm.azcomputerguru.com/install/SILVER-PEAK-3739
+- **Vault:** (verify — no client secrets vaulted yet)
+
+## Patterns & Known Issues
+- **Multi-site under one Syncro customer** — Dallas (TX) and Tucson (Armory Park) locations map to
+  two GuruRMM sites; make sure new endpoints land in the correct site (Dallas machines → `SILVER-PEAK-3739`).
+- **DALLAS laptop hygiene (2026-07-06):** pending Windows updates + pending reboot; time source on
+  local CMOS (not NTP); **no backup agent detected** — confirm whether this laptop needs cloud/local backup.
+
+## Active Work
+- **Syncro #32490** — "Remote - Unable to remote access to the computers in Dallas" (New).
+  ScreenConnect installed + GuruRMM agent deployed to DALLAS on 2026-07-06; private note added.
+
+## History Highlights
+- **2026-07-06** — Onboarded DALLAS (Michelle's Lenovo) to remote management: ScreenConnect installed,
+  GuruRMM agent deployed into the existing Goldstein/Dallas site, onboarding diagnostic run (AMBER,
+  0 critical). Ticket #32490.
+
+## Backlinks
+
+*(none yet)*