sync: auto-sync from HOWARD-HOME at 2026-07-03 19:57:06

Author: Howard Enos Machine: HOWARD-HOME Timestamp: 2026-07-03 19:57:06
2026-07-03 19:57:32 -07:00
parent 63e1eb743b
commit f61088dac4
4 changed files with 267 additions and 0 deletions
--- a/errorlog.md
+++ b/errorlog.md
@@ -19,6 +19,12 @@ Categories (the `[type]` tag): _(none)_ = skill/command execution failure ·

 <!-- Append entries below this line -->

+2026-07-04 | Howard-Home | python/windows | [friction] open(path,'w') defaults to cp1252 on Windows so em-dash/smart-quotes wrote as invalid UTF-8 (0x97), later decode failed; fix: open(...,encoding='utf-8')
+
+2026-07-04 | Howard-Home | bash/env | [friction] curl inside a while-read loop steals the loop's stdin -> returns empty/partial; fix: add </dev/null to the curl (or read from a file, or use python)
+
+2026-07-04 | Howard-Home | screenconnect | ScreenConnect API error [SendCommandToSession]: HTTP 500: {"errorType":"","message":"An session manager fault error occurred while processing your request. Please contact support if the problem persists."} [ctx: cmd=send-command]
+
 2026-07-03 | GURU-5070 | agy/gemini-cli | old gemini npm CLI dead on this account: throwIneligibleOrProjectIdError (needs GOOGLE_CLOUD_PROJECT); replaced by Antigravity 'agy' binary [ctx: fix=rewired-to-agy]

 2026-07-03 | GURU-5070 | grok | grok returned no text [ctx: mode=text stopReason=Cancelled]
--- a/projects/gps-rmm-audit/needs-screenconnect.md
+++ b/projects/gps-rmm-audit/needs-screenconnect.md
@@ -0,0 +1,210 @@
+# GPS clients - Syncro-managed machines NOT in GuruRMM
+
+Install ScreenConnect / push agent. Syncro assets (authoritative) vs live GuruRMM, 2026-07-03.
+`folder N` = Syncro policy_folder_id (the ScreenConnect-install policy is tied to a folder - devices in the wrong folder don't get SC).
+
+## Folder distribution across the gap machines (spot the SC-install folder vs outliers)
+- folder 4095109: 16 machines
+- folder 3577293: 15 machines
+- folder 651577: 13 machines
+- folder 3996026: 5 machines
+- folder 4086884: 4 machines
+- folder 677399: 4 machines
+- folder 3638391: 4 machines
+- folder 2948816: 4 machines
+- folder 3937024: 4 machines
+- folder 3242716: 4 machines
+- folder 4086890: 3 machines
+- folder 4086846: 3 machines
+- folder 667252: 3 machines
+- folder 3426849: 3 machines
+- folder 677304: 2 machines
+- folder 4896982: 2 machines
+- folder 4106776: 2 machines
+- folder 4086906: 2 machines
+- folder 615472: 2 machines
+- folder 3204798: 2 machines
+- folder 4100925: 2 machines
+- folder 651365: 1 machines
+- folder 656150: 1 machines
+- folder 3842122: 1 machines
+- folder 625040: 1 machines
+- folder 625152: 1 machines
+- folder 613008: 1 machines
+- folder 4088509: 1 machines
+- folder 4114466: 1 machines
+- folder 3872949: 1 machines
+- folder 607593: 1 machines
+- folder 696512: 1 machines
+- folder 4095118: 1 machines
+- folder 3121109: 1 machines
+- folder 4088528: 1 machines
+- folder 594524: 1 machines
+
+## TOTAL needing install: 114
+
+**Instrumental Music Center** - 26 managed / 12 in RMM / 14 need install
+  - DESKTOP-JQ0D38J  (folder 651577)
+  - DESKTOP-KRHQ5TS  (folder 651365)
+  - DESKTOP-URV3UGR  (folder 651577)
+  - IMC-EVENTS  (folder 651577)
+  - IMC-L1-GRAPHICS  (folder 651577)
+  - IMC-LUIS  (folder 651577)
+  - IMC-M-EDSERVICE  (folder 651577)
+  - IMC-PRINTSERVER  (folder 651577)
+  - LAPTOP-PNVA9G51  (folder 651577)
+  - LAPTOP-UBTI0IE3  (folder 651577)
+  - PHIL  (folder 651577)
+  - PHIL2021LAPTOP  (folder 651577)
+  - PURCHASINGCOMP  (folder 651577)
+  - REPAIRADMIN  (folder 651577)
+
+**Safesite** - 26 managed / 36 in RMM / 15 need install
+  - 1225-LENOVO-E14  (folder 3577293)
+  - 1225-LENOVO-E14  (folder 3577293)
+  - 1225-LENOVO-E16  (folder 3577293)
+  - DESKTOP-2KKLG2B  (folder 3577293)
+  - DESKTOP-8KQIDKH  (folder 3577293)
+  - DESKTOP-ARNPE1U  (folder 3577293)
+  - DESKTOP-B3ELJF5  (folder 3577293)
+  - DESKTOP-BA45FRS  (folder 3577293)
+  - DESKTOP-EJM109L  (folder 3577293)
+  - DESKTOP-FMDIK0Q  (folder 3577293)
+  - DESKTOP-FUB3PAV  (folder 3577293)
+  - DESKTOP-QAR6D04  (folder 3577293)
+  - DESKTOP-V3H99FC  (folder 3577293)
+  - DESKTOP-V9F9L23  (folder 3577293)
+  - LAPTOP-NFB98THE  (folder 3577293)
+
+**Horseshoe Management** - 7 managed / 4 in RMM / 3 need install
+  - HSM-CATHY  (folder 4086890)
+  - HSM-RANDI  (folder 4086890)
+  - HSM-SURFACE  (folder 4086890)
+
+**Grabb & Durando Law Office** - 12 managed / 9 in RMM / 4 need install
+  - GND-ASUSWS  (folder 4086884)
+  - GND-JEANNETTE  (folder 4086884)
+  - GND-L-3  (folder 4086884)
+  - HOMEPC  (folder 4086884)
+
+**Quantum Wealth Management** - 5 managed / 4 in RMM / 1 need install
+  - DESKTOP-A3IVMNF  (folder 656150)
+
+**Stamback Septic** - 10 managed / 2 in RMM / 10 need install
+  - DEREK-LAPTOP  (folder 677304)
+  - DESKTOP-1BS5JL4  (folder 677399)
+  - DESKTOP-JVLQQIJ  (folder 677399)
+  - JEREE  (folder 677399)
+  - SERVER2  (folder 3638391)
+  - SSS-SPARE  (folder 3638391)
+  - STAMBACK-JBECK  (folder 677399)
+  - STAMBACK-NEW05  (folder 3638391)
+  - STAMBACK-NEW06  (folder 677304)
+  - STAMBACK-NEW06  (folder 3638391)
+
+**Reliant Well Drilling and Pump Corporate** - 17 managed / 1 in RMM / 16 need install
+  - Clark’s iMac  (folder 4095109)
+  - DESKTOP-09H7T66  (folder 4095109)
+  - DESKTOP-QIGH458  (folder 4095109)
+  - DESKTOP-V2247T9  (folder 4095109)
+  - LAPTOP-8AUEP9N6  (folder 4095109)
+  - LAPTOP-EJL9PFOU  (folder 4095109)
+  - LAPTOP-FR4QN9KF  (folder 4095109)
+  - LAPTOP-JQMU8N9K  (folder 4095109)
+  - RELIANT-L01  (folder 4095109)
+  - RELIANT-L02  (folder 4095109)
+  - RELIANT-L03  (folder 4095109)
+  - RWD-ALANLAPTOP  (folder 4095109)
+  - RWD-ALLENDESKTO  (folder 4095109)
+  - RWD-CHRIS  (folder 4095109)
+  - WILCOXADMIN  (folder 4095109)
+  - WILLCOXDOTADMIN  (folder 4095109)
+
+**Zeus Nestora** - 6 managed / 2 in RMM / 5 need install
+  - SERVER-OLD  (folder 3842122)
+  - WHITE-PC  (folder 2948816)
+  - ZEUS-ACCOUNTING  (folder 2948816)
+  - ZEUS-SHERRI  (folder 2948816)
+  - ZEUS1  (folder 2948816)
+
+**Little Hearts Little Hands** - 2 managed / 0 in RMM / 2 need install
+  - LHLH  (folder 625040)
+  - WIN-KNVO6MUMMEM  (folder 625152)
+
+**PUTT LAND SURVEYING, INC.** - 7 managed / 2 in RMM / 5 need install
+  - PLS-FOUR  (folder 3996026)
+  - PLS-FRONT  (folder 3996026)
+  - PLS-LAPTOP  (folder 3996026)
+  - PLS-ONE  (folder 3996026)
+  - PLS-SERVER  (folder 3996026)
+
+**Curtis Plumbing** - 4 managed / 3 in RMM / 3 need install
+  - CP-QB  (folder 613008)
+  - CURTIS-002-W7  (folder 4088509)
+  - CURTIS-003  (folder 4114466)
+
+**The Prairie Schooner** - 6 managed / 2 in RMM / 4 need install
+  - DESKTOP-SRUOH4R  (folder 4086846)
+  - DESKTOP-TS1P9MT  (folder 4086846)
+  - MEL-PC  (folder 4086846)
+  - TPS-SVR  (folder 3872949)
+
+**Mineralogical Record** - 6 managed / 2 in RMM / 5 need install
+  - CHRISTIPC2024  (folder 607593)
+  - DESKTOP-3VPT017  (folder 3937024)
+  - DESKTOP-9QHSCIT  (folder 3937024)
+  - DESKTOP-ERBA22G  (folder 3937024)
+  - PUGET-CW  (folder 3937024)
+
+**MVAN Enterprises Inc** - 4 managed / 0 in RMM / 4 need install
+  - CPC-chris-UZR6E  (folder 3242716)
+  - DESKTOP-I7504C5  (folder 3242716)
+  - June’s MacBook Pro  (folder 3242716)
+  - MITCH-LAPTOP  (folder 3242716)
+
+**Ridgetop Group** - 3 managed / 0 in RMM / 3 need install
+  - CNX-LAB-00  (folder 667252)
+  - RGI-DC  (folder 667252)
+  - RTG-HOST01  (folder 667252)
+
+**Multicultural Counseling Center** - 3 managed / 1 in RMM / 2 need install
+  - DESKTOP-CLJKB39  (folder 4896982)
+  - DESKTOP-S1HPLDF  (folder 4896982)
+
+**Brett Interiors** - 5 managed / 2 in RMM / 3 need install
+  - BRETTWAREHOUSE  (folder 4106776)
+  - DESKTOP-6LL5T6B  (folder 4106776)
+  - SERVER  (folder 696512)
+
+**Heieck, Sheila** - 3 managed / 0 in RMM / 3 need install
+  - John Heieck’s iMac  (folder 3426849)
+  - Sheila's iMac  (folder 3426849)
+  - Sheila’s MacBook Pro  (folder 3426849)
+
+**The Marc Group** - 2 managed / 0 in RMM / 2 need install
+  - DESKTOP-6HT5SJ9  (folder 4086906)
+  - LAPTOP-JMUNGO  (folder 4086906)
+
+**Bill Tedards** - 2 managed / 0 in RMM / 2 need install
+  - DESKTOP-SUFJR0J  (folder 615472)
+  - TEDARDSLAPTOP  (folder 615472)
+
+**Business Services of Tucson LLC** - 2 managed / 0 in RMM / 2 need install
+  - KAT  (folder 3204798)
+  - KAT1  (folder 3204798)
+
+**Pro-Tech Services** - 2 managed / 0 in RMM / 2 need install
+  - DESKTOP-EKC9PRV  (folder 4100925)
+  - LAPTOP-73UDDTTK  (folder 4100925)
+
+**Inside Track Productions** - 1 managed / 0 in RMM / 1 need install
+  - DESKTOP-3ST7GFD  (folder 4095118)
+
+**Gary A Hartman LLC** - 1 managed / 0 in RMM / 1 need install
+  - DESKTOP-EVA4H1A  (folder 3121109)
+
+**Robyn Pittman** - 1 managed / 0 in RMM / 1 need install
+  - DESKTOP-PL2RCGL  (folder 4088528)
+
+**Marty Ryan** - 1 managed / 0 in RMM / 1 need install
+  - DESKTOP-OC2PH4I  (folder 594524)
--- a/projects/gps-rmm-audit/session-logs/2026-07/2026-07-03-howard-gps-rmm-coverage-audit.md
+++ b/projects/gps-rmm-audit/session-logs/2026-07/2026-07-03-howard-gps-rmm-coverage-audit.md
@@ -103,3 +103,15 @@ Discovery source = Bitdefender company, falling back to Datto EDR where BD is em
 Not onboarded (no BD/Datto machines found - come-back to locate or confirm unmanaged): Little Hearts, Janet Altschuler, Business Services of Tucson, Andy's Mobile Fuel, Gary A Hartman LLC, Marty Ryan, Residential and Renovation Engineering, Ridgetop Group, Robyn Pittman.

 Reliant caveat: its BD company mixes Reliant + Farwest (FW*) + Wilcox (WILCOX*) - only Reliant machines targeted.
+
+## Update: 18:20 PT — Syncro authoritative reconciliation + needs-ScreenConnect list
+
+Pivoted the missing-machine discovery to Syncro assets (the authoritative managed-device inventory) instead of Bitdefender/Datto. Every "no-SC" machine is a live Syncro Device asset. Built projects/gps-rmm-audit/tools/needs-sc.py (Python - avoids bash while-read/stdin + Windows cp1252 gotchas) which reconciles Syncro assets vs live GuruRMM agents per GPS client and writes projects/gps-rmm-audit/needs-screenconnect.md.
+
+Result: 114 Syncro-managed machines are not in GuruRMM. List sent to Howard in Discord (3 chunks) and includes each machine's policy_folder_id.
+
+Policy finding: Syncro public REST API does NOT expose policy management (GET /policies = 404); RMM policy/ScreenConnect-install-policy work is Syncro-console-only. Assets carry policy_folder_id (folders are largely per-client, ~37 distinct across the gap). Path forward = in the Syncro console, put the gap devices under the ScreenConnect-install policy folder (or add the GuruRMM one-liner to that policy); Syncro reaches 100% of managed devices, solving the no-SC/no-footprint gap the ScreenConnect-only channel couldn't. Several gap entries are Macs (need macOS agent, not the Windows one).
+
+Also: the Syncro-stored ScreenConnect GUID on assets is stale (send-command HTTP 500 / session lookup null) - that's why by-name SC lookup missed these machines.
+
+Friction logged: curl inside while-read loop steals loop stdin (fix: </dev/null); Python open(...,'w') defaults to cp1252 on Windows (fix: encoding='utf-8').
--- a/projects/gps-rmm-audit/tools/needs-sc.py
+++ b/projects/gps-rmm-audit/tools/needs-sc.py
@@ -0,0 +1,39 @@
+import json, urllib.request, ssl, os
+from collections import Counter
+BASE="https://computerguru.syncromsp.com/api/v1"
+SK=os.environ["SK"]; RMM=os.environ["RMM"]; TOK=os.environ["TOK"]
+ctx=ssl.create_default_context()
+def get(url,hdr=None):
+    return urllib.request.urlopen(urllib.request.Request(url,headers=hdr or {}),context=ctx,timeout=30).read()
+def clean(b): return bytes(c for c in b if c>=32 or c in (9,10,13))
+agents=json.loads(clean(get(f"{RMM}/api/agents",{"Authorization":f"Bearer {TOK}"})))
+by_client={}
+for a in agents:
+    by_client.setdefault(a.get("client_name") or "",set()).add((a.get("hostname") or "").lower())
+tgts=json.load(open("projects/gps-rmm-audit/targets.json"))["clients"]
+folder_ctr=Counter(); body=[]; total=0
+for t in tgts:
+    c=t["client"]; cid=t["cid"]
+    try: data=json.loads(clean(get(f"{BASE}/customer_assets?customer_id={cid}&per_page=100&api_key={SK}")))
+    except Exception as e:
+        body.append(f"**{c}** - ERROR: {e}\n"); continue
+    dev=[a for a in data.get("assets",[]) if a.get("asset_type")=="Syncro Device" and a.get("name")]
+    rmm=by_client.get(c,set())
+    gap=sorted([a for a in dev if a["name"].lower() not in rmm], key=lambda a:a["name"].lower())
+    if not gap: continue
+    total+=len(gap)
+    body.append(f"**{c}** - {len(dev)} managed / {len(rmm)} in RMM / {len(gap)} need install")
+    for a in gap:
+        f=a.get("policy_folder_id") or "-"
+        folder_ctr[str(f)]+=1
+        body.append(f"  - {a['name']}  (folder {f})")
+    body.append("")
+out=["# GPS clients - Syncro-managed machines NOT in GuruRMM","",
+     "Install ScreenConnect / push agent. Syncro assets (authoritative) vs live GuruRMM, 2026-07-03.",
+     "`folder N` = Syncro policy_folder_id (the ScreenConnect-install policy is tied to a folder - devices in the wrong folder don't get SC).","",
+     "## Folder distribution across the gap machines (spot the SC-install folder vs outliers)"]
+for f,n in folder_ctr.most_common():
+    out.append(f"- folder {f}: {n} machines")
+out+=["",f"## TOTAL needing install: {total}",""]+body
+open("projects/gps-rmm-audit/needs-screenconnect.md","w",encoding="utf-8").write("\n".join(out))
+print(f"total={total}, folders={dict(folder_ctr)}")