128 lines
6.9 KiB
Markdown
128 lines
6.9 KiB
Markdown
# Dataforth — New Hire Account: Delfina Lopez (AD + M365)
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## User
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- **Executed by:** ClaudeTools Discord Bot (GURU-BEAST-ROG)
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- **Requested by:** Winter Williams (@winterguru, via Discord) - tech
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- **Role:** automation (acting on the requester's behalf)
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## Session Summary
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Winter requested a new Microsoft account for Dataforth new hire Delfina Lopez
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(DLopez@dataforth.com) via the Discord bot (thread 1523817544211894402). Because
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Dataforth is a hybrid environment (on-prem AD `INTRANET` synced to Entra via Azure AD
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Connect), the account was created on-prem rather than cloud-only. Mike confirmed the
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approach mid-thread: use an existing license seat and model the account on Kellyn
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Wackerly.
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Recon via GuruRMM on AD1 established Kellyn's profile: `OU=Azure_Users` (a synced OU),
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UPN suffix `dataforth.com`, single group `RDWeb-Users`, no department. Confirmed
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`dlopez` sAMAccountName and the DLopez@dataforth.com UPN were both free.
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Created `INTRANET\dlopez` (CN=Delfina Lopez) in OU=Azure_Users on AD1 with UPN/mail
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DLopez@dataforth.com, added to RDWeb-Users, enabled, ChangePasswordAtLogon=true.
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Discovered Azure AD Connect runs on AD1 itself (ADSync service present) and triggered a
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delta sync in the same dispatch — result Success. User appeared in Entra (object id
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f2085a84-76f5-4131-b602-6fb7daca2c5b, onPremisesSyncEnabled=true) within ~2 minutes.
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On the M365 side (Graph, client-credentials via the Dataforth Claude-Code-M365 app):
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set usageLocation=US, then assigned Microsoft 365 Business Standard
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(SKU f245ecc8-75af-4f8e-b61f-27d8114de5f3 / O365_BUSINESS_PREMIUM) — same SKU as
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Kellyn — from the existing pool (was 39/50 used, now 40/50; no purchase). Mail
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attribute populated; EXO mailbox provisioning follows automatically.
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Winter supplied the associated Syncro ticket #32505 ("Microsoft Access/Log-in request,
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recent hire.", Dataforth Corp, id 113548034). Per her direction: full work detail
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posted as a PRIVATE (hidden) note, a PUBLIC note posted with only username + temp
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password + recommendation to change it after first login, and the ticket set to
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Resolved. Both comments posted with do_not_email=true (no customer email sent) —
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flagged to Winter in the thread in case she wants the credentials note emailed.
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## Key Decisions
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- **On-prem-first creation, not cloud-only:** tenant is AAD-Connect synced
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(`Synced with AD. Domain INTRANET.` per vault; wiki confirms OU=SyncedUsers +
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OU=Azure_Users sync scope). A cloud-only user would have diverged from the
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environment's identity model.
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- **Modeled on Kellyn Wackerly** (Mike's instruction): same OU (Azure_Users), same
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group (RDWeb-Users), same license SKU (Business Standard).
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- **SKU disambiguation:** wiki says "50x Business Premium" but the live SKU
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`O365_BUSINESS_PREMIUM` (f245ecc8) is the legacy part number for **Microsoft 365
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Business Standard** — distinct from the 5-seat `SPB` (true Business Premium) SKU.
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Kellyn holds f245ecc8, so Delfina got f245ecc8.
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- **Password not stored in the private ticket note** — but per Winter's explicit
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direction the temp password IS in the public ticket note (credential handoff to the
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customer via portal). Comments posted without email; offered to email on request.
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- **usageLocation set before license** (Graph requires it); first assignLicense
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attempt raced directory replication ("invalid usage location") — resolved with a
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10s-backoff retry, no duplicate assignment.
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## Problems Encountered
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- **assignLicense 400 "invalid usage location"** immediately after the usageLocation
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PATCH (HTTP 204) — Graph replication lag. Retried after 10s: success. License
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verified present on the user afterward.
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- **License list on the user lagged too:** immediately after a successful
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assignLicense POST, `assignedLicenses` still read `[]`; a re-fetch ~20s later showed
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the SKU. Do not re-POST on an empty read-back — verify with a delayed GET.
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- **Bash `UID` is readonly** in Git Bash — a script variable named `UID` failed;
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renamed to `DUID`.
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## Configuration Changes
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- Dataforth AD (AD1): new user object `CN=Delfina Lopez,OU=Azure_Users,DC=intranet,DC=dataforth,DC=com`
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(sam `dlopez`, UPN/mail `DLopez@dataforth.com`, enabled, change-password-at-logon),
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member of `RDWeb-Users`.
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- Dataforth Entra tenant: user synced (id `f2085a84-76f5-4131-b602-6fb7daca2c5b`),
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usageLocation US, license f245ecc8 (M365 Business Standard) assigned.
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- Syncro #32505: private work note (comment 422441082), public credentials note
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(comment 422441088), status -> Resolved.
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- No repo files changed other than this session log + bot activity log.
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## Credentials & Secrets
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- **Delfina Lopez temp password:** `Mesa-Willow-8264!` — must change at first domain
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logon (AD flag set). Also posted in the public note on Syncro #32505 per Winter.
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Not vaulted (one-time temp credential, forced rotation on first use).
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- Vault paths read (values not recorded here): `clients/dataforth/m365.sops.yaml`
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(tenant admin + Claude-Code-M365 Entra app), `clients/dataforth/ad1.sops.yaml`,
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`infrastructure/gururmm-server.sops.yaml` (RMM API).
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## Infrastructure & Servers
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- AD1 = 192.168.0.27 / AD1.intranet.dataforth.com — primary DC; **hosts Azure AD
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Connect (ADSync service)** — confirmed live this session; delta sync via
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`Start-ADSyncSyncCycle -PolicyType Delta` works from an RMM dispatch.
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- GuruRMM agent AD1: bf7bc5ee-4167-4a62-912a-c88b11a5943d (verified live this session).
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- Dataforth tenant id: 7dfa3ce8-c496-4b51-ab8d-bd3dcd78b584.
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- License pool after this session: O365_BUSINESS_PREMIUM (Business Standard) 40/50
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used; SPB 4/5; EXCHANGESTANDARD 5/19.
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## Commands & Outputs
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- RMM recon (cmd 2b07a028): Kellyn DN `CN=Kellyn Wackerly,OU=Azure_Users,...`, groups
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RDWeb-Users only; forest UPN suffix `dataforth.com`; dlopez free.
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- RMM create (cmd 0d4972a3): New-ADUser + Add-ADGroupMember + Start-ADSyncSyncCycle →
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`SYNC TRIGGERED: Success`, exit 0.
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- Graph: PATCH usageLocation (204) → assignLicense (retry once) → verified
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`skus:["f245ecc8-..."]`, `mail: DLopez@dataforth.com`.
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- Syncro: POST /tickets/113548034/comment ×2 (ids 422441082 hidden, 422441088 public),
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PUT status Resolved.
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## Pending / Incomplete Tasks
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- EXO mailbox provisioning completes automatically (minutes) — no action expected;
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verify only if the user reports no mailbox.
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- Public credentials note was NOT emailed to the customer (do_not_email=true on both
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comments). Winter to say if she wants it emailed.
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- Note: AD "change password at first logon" does not force a change on cloud-only
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sign-ins (flag doesn't sync by default) — hence the written recommendation in the
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public note.
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## Reference Information
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- Syncro ticket #32505 (id 113548034): https://computerguru.syncromsp.com/tickets/113548034
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- Discord thread: 1523817544211894402 (#tech-department)
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- Requesters: Winter (opened thread), Mike (license/template decision)
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- Entra user object: f2085a84-76f5-4131-b602-6fb7daca2c5b
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- Bot alerts posted: RMM dispatch (#dev-alerts), Syncro resolve (#bot-alerts)
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