Howard Enos
8d975c1b44
Howard's personal MSP client documentation folder imported into shared
ClaudeTools repo via /import command. Scope:
Clients (structured MSP docs under clients/<name>/docs/):
- anaise (NEW) - 13 files
- cascades-tucson - 47 files merged (existing had only reports/)
- dataforth - 18 files merged (alongside incident reports)
- instrumental-music-center - 14 files merged
- khalsa (NEW) - 22 files, multi-site (camden, river)
- kittle (NEW) - 16 files incl. fix-pdf-preview, gpo-intranet-zone
- lens-auto-brokerage (NEW) - 3 files (name matches SOPS vault)
- _client_template - 13-file scaffold for new clients
MSP tooling (projects/msp-tools/):
- msp-audit-scripts/ - server_audit.ps1, workstation_audit.ps1, README
- utilities/ - clean_printer_ports, win11_upgrade,
screenconnect-toolbox-commands
Credential handling:
- Extracted 1 inline password (Anaise DESKTOP-O8GF4SD / david)
to SOPS vault: clients/anaise/desktop-o8gf4sd.sops.yaml
- Redacted overview.md with vault reference pattern
- Scanned all 160 files for keys/tokens/connection strings -
no other credentials found
Skipped:
- Cascades/.claude/settings.local.json (per-machine config)
- Source-root CLAUDE.md (personal, claudetools has its own)
- scripts/server_audit.ps1 and workstation_audit.ps1 at source root
(identical duplicates of msp-audit-scripts versions)
Memory updates:
- reference_client_docs_structure.md (layout, conventions, active list)
- reference_msp_audit_scripts.md (locations, ScreenConnect 80-char rule)
Session log: session-logs/2026-04-16-howard-client-docs-import.md
Co-Authored-By: Claude Opus 4.7 (1M context) <noreply@anthropic.com>
94 lines
4.0 KiB
Markdown
94 lines
4.0 KiB
Markdown
# Client Overview
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## Company Name
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Kittle Design & Construction LLC — General Contractor
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## Primary Contact
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- Name: Ken
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- Email: ken@kittlearizona.com
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## Secondary Contact
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- Name: Darline Cabrera (Bookkeeper)
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- Email: accounting@kittlearizona.com
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## IT Contact
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- Name: Howard (Computer Guru, MSP)
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- Account: sysadmin (Domain Admin)
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## Company Info
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- Address: 2539 N Balboa Ave #125, Tucson, AZ 85705
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- Phone: 520.299.0404
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- Fax: 520.299.0477
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- Website: kittlearizona.com
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- Industry: Construction (general contractor)
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## Environment Summary
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- Domain: kittle.lan
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- Total Users: 10 (8 regular + sysadmin + QBDataServiceUser34)
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- Workstation Count: 7
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- Server Count: 1 (HPE ProLiant MicroServer Gen11)
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- Network: Single flat 10.0.0.0/24 subnet
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- Gateway/Firewall: ISP router at 10.0.0.1 (no dedicated firewall)
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- Switch: UniFi USW-Lite-16-PoE at 10.0.0.122
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- Remote Access: ScreenConnect
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- Key Software: QuickBooks Pro 2024 (on server)
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## AD Users
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| Name | SamAccountName | Enabled | LastLogonDate | Notes |
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|------|---------------|---------|---------------|-------|
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| Administrator | Administrator | True | 3/10/2026 | Domain Admin |
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| Guest | Guest | False | — | Default, disabled |
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| krbtgt | krbtgt | False | — | Default, disabled |
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| Alexis | alexis | True | 3/2/2026 | |
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| Marco | Marco | True | 3/3/2026 | |
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| accountant | accountant | True | 3/5/2026 | Role-based name — should be individual |
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| Ken | ken | True | 3/2/2026 | Owner |
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| Front Desk | frontdesk | True | 3/6/2026 | Role-based name — should be individual |
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| Lori | lori | True | 3/11/2026 | |
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| Wrex | wrex | True | 3/9/2026 | |
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| Computer Guru | sysadmin | True | 12/23/2025 | MSP admin, Domain Admin |
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| QBDataServiceUser34 | QBDataServiceUser34 | True | 2/9/2026 | QuickBooks service account |
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**Domain Admins:** Administrator, Computer Guru (sysadmin)
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## AD Computers
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| Name | OS | LastLogonDate | Notes |
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|------|-----|---------------|-------|
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| SERVER | Windows Server 2025 Standard Evaluation | 3/10/2026 | DC |
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| WINDOWS-QV1B0EL | Windows 11 Pro | 3/6/2026 | Generic name — needs renaming |
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| DESKTOP-R0KA2UG | Windows 11 Pro | 3/11/2026 | Generic name — needs renaming |
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| DESKTOP-9B2SMD9 | Windows 11 Pro | 3/6/2026 | Generic name — needs renaming |
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| FRONTDESK | Windows 11 Pro | 3/9/2026 | |
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| ACCOUNTING | Windows 11 Pro for Workstations | 3/9/2026 | |
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| CHRISTINE-WIN10 | Windows 11 Pro | 3/9/2026 | Legacy name — OS is actually Win11 |
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| DESKTOP-2560Q7R | Windows 11 Pro | 3/6/2026 | Wrex — needs renaming |
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## Group Policy Objects
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| GPO Name | Modified | Notes |
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|----------|----------|-------|
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| Default Domain Policy | 12/23/2025 | |
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| Default Domain Controllers Policy | 2/9/2026 | |
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| HomeFolder | 2/9/2026 | Home folder mapping |
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| Intranet Zone - File Server | 3/20/2026 | Adds \\\\SERVER and \\\\10.0.0.5 to Local Intranet zone — fixes PDF preview on shares (Oct 2025 security update) |
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## File Shares
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| Share Name | Path | Notes |
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|-----------|------|-------|
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| Home | C:\Shares\Home | User home folders |
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| QBooks | C:\Shares\Home\QBooks | QuickBooks data |
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## Notes
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- Server is running **Windows Server 2025 EVALUATION** — will stop working after 180 days. Must purchase and activate a full license.
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- QuickBooks Pro 2024 is installed directly on the domain controller. Should be migrated off the DC.
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- No dedicated firewall — only the ISP router at 10.0.0.1.
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- No backup solution visible.
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- 4 workstations have generic DESKTOP-xxx / WINDOWS-xxx names and should be renamed to match user/role.
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- 2 role-based AD accounts (accountant, frontdesk) should be replaced with individual user accounts.
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- Email issue reported: users moving emails to folders and they reappear in inbox days later (likely Outlook cached mode issue). M365 access needed.
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- Explorer closing issue: HomeFolder GPO drive maps were set to Replace (disconnects on GP refresh). Fixed to Update on 2026-03-12 — awaiting confirmation.
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- Machine mapping: FRONTDESK=Front Desk, ACCOUNTING=accountant, CHRISTINE-WIN10=Christine, DESKTOP-2560Q7R=Wrex. Remaining unknown: WINDOWS-QV1B0EL, DESKTOP-R0KA2UG, DESKTOP-9B2SMD9.
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