77 lines
4.0 KiB
Markdown
77 lines
4.0 KiB
Markdown
---
|
|
type: client
|
|
name: arizona-medical-transit
|
|
display_name: Arizona Medical Transit
|
|
last_compiled: 2026-07-03
|
|
compiled_by: HOWARD-HOME/claude-main
|
|
sources:
|
|
- Syncro recurring schedule (customer 7088349)
|
|
- GuruRMM /api/agents + vault clients/arizona-medical-transit/*
|
|
- projects/gps-rmm-audit/tracker.md
|
|
backlinks: []
|
|
---
|
|
|
|
# Arizona Medical Transit
|
|
|
|
Non-emergency medical transport, Tucson AZ. Small managed client on GPS (Guru Protection
|
|
Service). Owner runs a multi-location setup — a main office plus two home offices — each
|
|
stood up as its own GuruRMM site. Created here 2026-07-03 during the GPS->RMM coverage
|
|
audit; several fields are verified-from-systems, others flagged as gaps to fill.
|
|
|
|
## Profile
|
|
- **Syncro customer ID:** 7088349
|
|
- **Contract type:** Managed — GPS monthly + services (backup, email, VoIP)
|
|
- **Paying for (Syncro recurring):** 1x GPS basic/monthly · 1x Service - Data Backup ·
|
|
5x Email - Exchange Hosted Email · 1x Email - Spam filtering · PacketDial VOIP 500 +
|
|
3x Phone Extension + E911 · small ad-hoc labor
|
|
- **Key contacts:** (GAP — capture names/phone/email)
|
|
|
|
## Infrastructure
|
|
|
|
### GuruRMM sites & agents
|
|
- **GuruRMM client_id:** `4fb591e7-2660-4c2d-9bc6-6f42bf107b17`
|
|
- Three provisioned sites (enrollment keys in vault, see Access):
|
|
|
|
| Site | site_code | Agents enrolled |
|
|
|---|---|---|
|
|
| Main | GREEN-FORGE-3000 | AMT-HYPERV (online) |
|
|
| Home-M | SILVER-FALCON-1975 | AMT-PC (online) |
|
|
| Home-B | DARK-BRIDGE-5305 | none yet |
|
|
|
|
- **AMT-HYPERV** (Main) — Hyper-V host, Windows, online.
|
|
- **AMT-PC** (Home-M) — workstation, Windows, online.
|
|
- 2 agents online vs 1 GPS device billed — reconcile which devices are billable with Mike.
|
|
- **[2026-07-08 GPS-RMM reconciliation]** GPS updated to 2 billed = 2 in RMM (match) (Winter/Mike).
|
|
|
|
### Services (audit 2026-07-03)
|
|
- **Backup:** billed 1x Service - Data Backup, but **NO Backblaze B2 bucket exists for AMT**
|
|
— backup destination unconfirmed (Datto? another target? not running?). VERIFY. [FLAG]
|
|
- **AV:** none billed. (Not in scope; small client.)
|
|
- **Email:** 5x "Exchange Hosted Email" + spam filtering. **Host = ACG's Neptune Exchange**
|
|
(Exchange 2016 — `neptune.acghosting.com` / internal `172.16.3.11` / ext `67.206.163.124`;
|
|
physically at Dataforth D2, see [[internal-infrastructure]]). Inbound is MX-routed through
|
|
**Mailprotector CloudFilter** (`amtransit-com.inbound.emailservice.io`) then delivered to
|
|
Neptune. `amtransit.com` DNS is **external** (ns1/ns2.server312.com — NOT ours). OWA:
|
|
`https://neptune.acghosting.com/owa/`; admin via WinRM/EMS as `ACG\administrator` (vault
|
|
`clients/dataforth/neptune-exchange.sops.yaml`, needs VPN). Confirmed 2026-07-17 via **GuruRMM**
|
|
(AD `proxyAddresses` lookup run on-box on NEPTUNE agent `b3a9b454-…`, since WinRM needs VPN).
|
|
NOT on IX or websvr. **6 mailboxes** on amtransit.com: `driver@` (AMT Driver Mail), `driver-ext@`
|
|
(Driver Mail), `bertie@` (Ana Lozano), `matilde@` (Matilde Slate), `nydia@`, `caitlin@`.
|
|
**[FLAG] 6 mailboxes vs 5 billed** "Exchange Hosted Email" — reconcile with billing (Winter).
|
|
- **VoIP:** PacketDial / OITVOIP — VOIP 500 + 3 extensions + E911. Manage via `/packetdial`.
|
|
|
|
## Access
|
|
- **GuruRMM enrollment keys:** vault `clients/arizona-medical-transit/gururmm-site-{main,home-m,home-b}.sops.yaml`
|
|
- **Other admin logins (M365/email, network, etc.):** (GAP — capture and store via `/vault`)
|
|
- **Vault path:** `clients/arizona-medical-transit/`
|
|
|
|
## Open items (from GPS->RMM audit)
|
|
1. Confirm backup destination for the billed Data Backup line (no B2 bucket found). [FLAG — Winter/billing]
|
|
2. ~~Document email host + mailboxes~~ — **DONE 2026-07-17**: on **Neptune Exchange** (via Mailprotector filter); 6 mailboxes captured via RMM/AD lookup (see Services → Email).
|
|
5. **[BILLING] 6 amtransit mailboxes exist vs 5 billed** "Exchange Hosted Email" — reconcile (Winter).
|
|
3. Capture key contact name(s) + primary admin credentials -> vault.
|
|
4. Reconcile 2 RMM agents vs 1 GPS device billed.
|
|
|
|
## Backlinks
|
|
*(none yet)*
|