11 KiB
11 KiB
type, name, display_name, last_compiled, compiled_by, sources, backlinks
| type | name | display_name | last_compiled | compiled_by | sources | backlinks | |||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| client | lens-auto-brokerage | Len's Auto Brokerage | 2026-07-20 | HOWARD-HOME/claude-main |
|
Len's Auto Brokerage
Auto brokerage in Tucson, AZ. 7 active Windows workstations plus one production server (Server 2019 AD DC), managed by ACG. A legacy Windows Server 2008 box (lab-server) is still powered on running Deskman — the active migration project is to move Deskman data to the Server 2019 box and decommission the 2008 machine.
Profile
- Contract type: Managed — recurring monthly ($190.00/mo) plus prepaid hour block and ad-hoc project/break-fix labor
- Key contacts: Becky Kahn (520-247-1089), Michale Haubert (520-318-1040), "Desert RV" (no phone)
- Billing email: becky@lensautobrokerage.com
- Hours remaining (prepaid): 3.75 hrs as of 2026-07-20 (Syncro). Note: 11.0 block hours moved to "AT" on 2025-08-19.
- Monthly recurring breakdown: M365 Apps for Business 1x$10 + GPS basic workstations 7x$20 ($140) + GPS basic server 1x$40 = $190.00/mo
- Syncro customer ID: 3289131
- Managed devices (Syncro assets): 15 total (9 active, 6 legacy/dead)
- Open Syncro tickets (as of 2026-07-20):
- #32363 — Credit card terminal offline since fiber upgrade (2026-06-01)
- #32299 — Brian's Chrome address bar won't search, logs out of tabs (2026-05-19)
- #32147 — Confirm data backup is in place (2026-04-13) — relevant to migration
Infrastructure
Servers
| Host | IP | Role | OS | Hardware | Notes |
|---|---|---|---|---|---|
| LAB-SVR | 192.168.1.82 | Production server, AD DC (LAB.lan), DNS, File Server | Windows Server 2019 Std (10.0.17763) | HPE ProLiant MicroServer Gen10 Plus v2, Xeon E-2314, 16GB RAM, SN 3M1D1T12PD | Installed 2026-04-15. Domain role = Primary Domain Controller (LAB.lan). DNS at 127.0.0.1 (self). C: 1.77TB total / 1.6TB free. Roles: AD DS, DNS, File Server, DFS. MSP360 backup installed. GuruRMM 0.6.66 (needs update to 0.6.79). NO Deskman, NO QuickBooks installed yet. |
| LAB-SERVER | 192.168.1.241 | OLD server — EOL, to decommission | Windows Server 2008 SP2 (6.0.6002) | HP ProLiant ML310e Gen8 v2, Xeon E3-1220 v3, SN MX253500HB | EOL since Jan 2020. Still powered. Runs Deskman. NOT in GuruRMM (pre-TLS1.2). NOT in ScreenConnect. Howard working on getting RMM agent installed. |
[INFO] LAB-SVR IP is 192.168.1.82 (confirmed live via RMM/SC), not .81 as previously documented.
[INFO] LAB-SVR is an AD Domain Controller (LAB.lan) with DNS, but NO workstation is domain-joined — all remain WORKGROUP.
Managed Endpoints (7 workstations, all online as of 2026-07-20)
| Host | User | OS | Hardware | IP | Domain | AV | Key Software | Printers |
|---|---|---|---|---|---|---|---|---|
| DESKTOP-0J55V6L | Brian | Win 11 Home 25H2 | Dell OptiPlex 3000, i5-12500, 16GB, SN 6YY8QT3 | .75 | WORKGROUP | Defender only | Office 2010 H&B, Chrome, Manheim Media Player. OLD: LabTech/Automate agent still running, 2x ScreenConnect instances, TeamViewer, AMD Catalyst leftovers | RICOH IM 600SR, HP OJ Pro 9010, Brother HL-L2350DW, Brother HL-L2340D ("Brian's Brother"), Tap to Sign |
| DESKTOP-JDQMLCE | localadmin (Turner) | Win 11 Pro 25H2 | Dell OptiPlex 3090, i5-10505, 16GB, SN 3RV9RN3 | .247 | WORKGROUP | Datto EDR + Avira | Chrome, HDAgent/UpAgent (Derive/SCT), Jump Desktop. No Office. PENDING REBOOT (32+ days uptime, user idle 22+ days) | Tap to Sign, RICOH IM 600SR, HP OJ Pro 9010, Brother HL-L2350DW, Brother HL-L2340D |
| EV-DAWG | Gloss | Win 11 Pro 25H2 | Dell Vostro 3710, i7-12700, 16GB, SN 9849GT3 | .200 | WORKGROUP | Datto EDR + Avira + McAfee (conflict?) | Adobe Acrobat, M365, Dell bloatware, SmartByte | RICOH IM 600SR, HP OJ Pro 9010 |
| Josh-Lens | jupsh | Win 11 Pro 25H2 | Dell Vostro 3710, i7-12700, 16GB, SN 8849GT3 | .87 | WORKGROUP | Datto EDR + Avira + McAfee WebAdvisor | M365, Chrome, Firefox, Jump Desktop, SmartByte | Brother HL-L2340D, Brother HL-L2350DW, RICOH IM 600SR, Tap to Sign |
| LAB-Becky | Becky | Win 10 Pro 22H2 | HP Desktop 460-p214 (refurb), i7-7700T, 16GB, SN 8CG8367635 | .136 | WORKGROUP | Datto EDR + Avira | QuickBooks Enterprise 20.0 + 24.0, M365, Adobe Acrobat, Amcrest Surveillance Pro, Intellipay V400, MSP360 backup, ZeroTier, Firefox. D: 2TB Seagate USB (1.85TB free) | RICOH IM 600SR (x2), HP OJ Pro 9010, Brother HL-L2350DW ("Tinas"), Brother HL-L2340D, Tap to Sign, ABS PDF Driver |
| LAB-DAWN | Tina | Win 11 Pro 25H2 | Dell OptiPlex SFF 7010, i5-13500, 16GB, SN FB19704 | .164 | WORKGROUP | Defender only (no Datto EDR) | M365 (multi-language: en/es/fr/pt), Adobe Acrobat, Intellipay V400, ScanSnap Home, Firefox | Brother HL-L2350DW (x2), RICOH IM 600SR, Tap to Sign |
| LAB-MADONNA | Madonna | Win 11 Pro 25H2 | Lenovo ThinkCentre neo 50t Gen 4, i5-12400, 16GB, SN GM0YBWB7 | .229 | WORKGROUP | Defender only (no Datto EDR) | Office 2010 Professional, Adobe Acrobat, Chrome, Google Drive, Firefox, ZeroTier. Shares: "Ricoh Scans" -> C:\Ricoh Scans | RICOH IM 600SR (x2 - WSD + IP .105), HP OJ Pro 9010 (x2), Brother HL-L2350DW, Tap to Sign |
Shared Printers / Copiers
| Device | IP/Connection | Present On |
|---|---|---|
| RICOH IM 600SR (main copier) | 192.168.1.105 | All workstations |
| HP OfficeJet Pro 9010 | Various (USB/WSD) | Most workstations |
| Brother HL-L2350DW | WSD | Most workstations (labeled "Tinas" on LAB-Becky) |
| Brother HL-L2340D | USB | DESKTOP-0J55V6L ("Brian's Brother"), DESKTOP-JDQMLCE, Josh-Lens |
| Tap to Sign (virtual) | — | Most workstations |
Network
- ISP / WAN: 174.77.67.237
- LAN: 192.168.1.0/24 (all workstations + LAB-SVR)
- Gateway/Router: 192.168.1.1 (UDM, post-fiber-upgrade)
- DNS (workstations): 192.168.1.1 (router, NOT LAB-SVR — AD DNS is unused by clients)
- AD Domain: LAB.lan (LAB-SVR is DC, but no workstations are joined)
- RICOH copier: 192.168.1.105
- ZeroTier overlay: LAB-Becky (172.29.188.151 / 192.168.193.130), LAB-MADONNA (192.168.193.234)
- DHCP: All endpoints on DHCP
Anomaly: DESERTRVSERVER in Syncro
Syncro asset ID 4293650 — "DESERTRVSERVER" — is in the Lens Auto Syncro account but on a completely different subnet (10.0.0.182, gateway 10.0.0.1), domain DESERTRV.local, running Server 2016 Essentials with Hyper-V, 32GB RAM, WAN 38.72.66.99. This appears to be a Desert RV Center asset misplaced in Len's account. Investigate and reassign.
Access
- Remote access: ScreenConnect ("LAB - Len's Auto" company tag, all 7 workstations + LAB-SVR online)
- GuruRMM: client
bc76984f-8dc9-42e7-b978-c8def1143144, site "Main"d8f69cd8-5c42-43bc-ae45-9cc6078d37fb, enrollment codeUPPER-STAR-2820 - Vault path:
clients/lens-auto-brokerage.sops.yaml - "Swanson, Len" — CONFIRMED SEPARATE in both RMM (client
607ab79d, site "Home") and ScreenConnect (CP1 "Swanson, Len"). Personal machine LAS-GAMER at home (WAN 68.109.162.82). No action needed.
Patterns & Known Issues
- EOL Server 2008 (lab-server) still powered on — runs Deskman, no RMM agent, not in ScreenConnect. The central risk and migration driver.
- AD DC running but unused — LAB-SVR is a domain controller (LAB.lan) with DNS, DFS, File Server roles, but zero workstations are domain-joined. All are WORKGROUP with DNS pointing at the router.
- QuickBooks is on Becky's workstation, NOT the server — Enterprise 20.0 + 24.0 on LAB-Becky with full QB services running. The old docs said QB was on the 2008 server — verify whether the server copy is still active or if Becky's is the live instance.
- Deskman not found on ANY RMM-visible machine — must only exist on the 2008 server (not in RMM). Need to inventory it once RMM is on lab-server or via ScreenConnect backstage.
- AV coverage gaps — LAB-DAWN and LAB-MADONNA have Defender only (no Datto EDR). EV-DAWG has McAfee alongside Datto EDR (potential conflict). DESKTOP-0J55V6L has no third-party AV.
- Stale agents/software — DESKTOP-0J55V6L still runs old LabTech/Automate agent (LTService), has 2 ScreenConnect instances, TeamViewer, AMD Catalyst leftovers. Office 2010 on Brian's and Madonna's machines.
- DESKTOP-JDQMLCE — 32+ day uptime, pending reboot, user idle 22+ days. Likely unused or staging machine. Tagged "Turner" in ScreenConnect.
- LENS-SV Syncro asset is stale — last synced Jan 2025, pre-rebuild. Should be archived.
- LAB-SVR GuruRMM agent at 0.6.66, fleet is on 0.6.79 — needs update.
- Deskman transient update crash — gui.exe (.NET) can throw UnauthorizedAccessException mid-update; self-resolves. If persistent, grant Modify on program/data folder.
- One box, three names — LAB-SVR (GuruRMM/SC) = LENS-SV (Syncro) = DESKTOP-BMBTQLI (old doc). SN 3M1D1T12PD, IP .82.
Active Work — Server 2008 Decommission Project (Tracker #71)
- Goal: Migrate Deskman (and verify QuickBooks situation) off lab-server (2008) to LAB-SVR (2019), then decommission the 2008 box.
- Status as of 2026-07-20: Planning phase — gathering comprehensive inventory before executing.
- Howard is working on: Getting GuruRMM agent onto lab-server (Server 2008) for inventory.
- Open questions: See PROJECT_STATE.md for full migration plan and decision points.
- Related Syncro ticket: #32147 — Confirm data backup is in place (open since 2026-04-13)
- Prepaid hours: 3.75 hrs — migration will likely exceed this, may need block replenishment.
History Highlights
- 2026-04-13 — Client onboarded: folder/docs created, server inventory taken, RDP enabled on lab-server; CredSSP RDP failure diagnosed; Deskman + QuickBooks migration scoped.
- 2026-04-15 — DESKTOP-BMBTQLI rebuilt as Windows Server 2019 (now LAB-SVR), becoming the production server. AD DS + DNS installed.
- 2026-06-01 — GuruRMM deployment via ScreenConnect completed and reconciled against Syncro assets (8 endpoints online).
- 2026-06-17 — Deskman crash (UnauthorizedAccessException) on lab-server reported by Becky; transient mid-update file lock; self-resolved.
- 2026-07-09 — Browser hijack cleanup on Brian's PC (DESKTOP-0J55V6L), Syncro ticket #32525, resolved.
- 2026-07-20 — Comprehensive inventory gathered from RMM/SC/Syncro for migration planning. Deskman confirmed only on 2008 box. QuickBooks confirmed on LAB-Becky (not server).
Backlinks
(none yet)