224 lines
5.6 KiB
Markdown
224 lines
5.6 KiB
Markdown
# MSP Pricing Project Import Session
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**Date:** 2026-02-01
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**Session:** Project creation and web/email hosting import
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---
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## Summary
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Imported complete MSP pricing structure from web version of Claude project, including:
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- GPS Endpoint Monitoring pricing
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- Support Plans
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- Web Hosting packages
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- Email Hosting (WHM and M365)
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- Email Security add-ons
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- National pricing research
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---
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## Files Created
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### Documentation
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- `GPS_Price_Sheet_12.html` - 4-page GPS pricing document (HTML)
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- `docs/gps-pricing-structure.md` - Structured GPS pricing data
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- `docs/web-email-hosting-pricing.md` - Complete web/email hosting pricing
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### Calculators
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- `calculators/gps-calculator.py` - GPS-only pricing calculator
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- `calculators/complete-pricing-calculator.py` - Full pricing calculator (GPS + Web + Email)
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### Project Files
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- `README.md` - Project overview and quick start guide
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- `session-logs/2026-02-01-project-import.md` - This session log
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---
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## Pricing Structure Imported
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### GPS Endpoint Monitoring
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**Tiers:**
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- GPS-BASIC: $19/endpoint/month
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- GPS-PRO: $26/endpoint/month (most popular)
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- GPS-ADVANCED: $39/endpoint/month
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- Equipment Pack: $25/month (up to 10 devices)
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**Support Plans:**
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- Essential: $200/month (2 hours included)
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- Standard: $380/month (4 hours included) - most popular
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- Premium: $540/month (6 hours included)
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- Priority: $850/month (10 hours included)
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**Block Time:**
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- 10 hours: $1,500 (never expires)
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- 20 hours: $2,600 (never expires)
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- 30 hours: $3,000 (never expires)
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### Web Hosting
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- Starter: $15/month (5GB, 1 website)
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- Business: $35/month (25GB, 5 websites) - most popular
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- Commerce: $65/month (50GB, unlimited websites)
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### Email Hosting
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**WHM Email:**
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- Base: $2/mailbox/month (5GB included)
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- Storage: +$2 per 5GB block
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- Pre-configured packages:
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- 5GB: $2/month
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- 10GB: $4/month
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- 25GB: $10/month
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- 50GB: $20/month
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**Microsoft 365:**
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- Business Basic: $7/user/month
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- Business Standard: $14/user/month (most popular)
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- Business Premium: $24/user/month
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- Exchange Online: $5/user/month
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**Email Security Add-on:**
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- $3/mailbox/month (MailProtector/INKY)
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- Works with WHM or M365
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---
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## Key Decisions from Web Chat
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### WHM Email Storage Overages
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**Problem:** Legacy "unlimited" clients with 200+ GB of email
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**Solution:** Fair storage pricing structure
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- $2 base + 5GB included
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- $2 per 5GB block
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- Hard quota per mailbox (mail still delivered over quota)
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- 60-90 day notice before billing changes
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**Example:** 200GB user = $80/month (vs $20 old "unlimited")
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### Email Security
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**Platforms:**
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- Currently: MailProtector (Emailservice.io)
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- Migrating to: INKY (via Kaseya bundle)
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- Both offer inbound + outbound filtering
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### Discontinued Services
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- In-house Exchange Server (security risks)
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- Recommendation: M365 for Exchange needs
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---
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## National Pricing Research
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### Market Rates (from web chat research)
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**Web Hosting:**
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- Shared: $3-15/month
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- Managed WordPress: $4-30/month
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- VPS: $20-100/month
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- Dedicated: $80-500/month
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**Email Hosting:**
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- M365: $1-30/user/month
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- Hosted Exchange: $0-30/mailbox (avg $12)
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- Basic email: $2-10/mailbox
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**Web Development:**
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- Freelance: $16.83-72.12/hour (avg $45.12)
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- Professional agencies: $60-120/hour
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- Small business website: $5,000-10,000
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- Website maintenance: $35-500/month
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### ACG Competitive Position
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- Hourly rate: $130-165/hour (in line with professional MSP rates)
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- GPS Support effective rates: $85-100/hour (excellent value)
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- Web/email hosting: Competitive with specialty managed hosts
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---
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## Calculator Features
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### GPS Calculator (`gps-calculator.py`)
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- Calculate GPS quotes with endpoints, tiers, equipment, support
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- Print formatted quotes
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- Example scenarios included
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### Complete Calculator (`complete-pricing-calculator.py`)
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**Calculates:**
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- GPS endpoint monitoring + support
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- Web hosting (all tiers)
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- Email hosting (WHM or M365)
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- Email security add-on
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- Additional services (dedicated IP, SSL, backups)
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**Functions:**
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- `calculate_whm_email()` - WHM email with storage blocks
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- `calculate_m365_email()` - M365 packages
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- `calculate_web_hosting()` - Web hosting tiers
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- `calculate_complete_quote()` - Full integrated quote
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- `print_complete_quote()` - Formatted output
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---
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## Example Scenarios Documented
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### Small Office
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- 10 GPS-Pro endpoints
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- Business web hosting
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- 5 WHM email (10GB + security)
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- Standard support
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- **Total: ~$455/month**
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### Modern Business
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- 22 GPS-Pro endpoints
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- Business web hosting
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- 15 M365 Business Standard
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- Premium support
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- **Total: ~$1,387/month**
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### E-Commerce
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- 42 GPS-Pro endpoints
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- Commerce web hosting
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- 20 M365 Business Standard
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- Priority support
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- Dedicated IP + Premium SSL
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- **Total: ~$3,218/month**
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### Web/Email Only
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- Business web hosting
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- 8 WHM email (10GB + security)
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- **Total: $91/month**
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---
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## Next Steps (TODO)
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- [ ] Create printable quote templates (Word/PDF)
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- [ ] Add competitor comparison calculator
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- [ ] Create ROI calculator for prospects
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- [ ] Add internal margin calculator
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- [ ] Build customer-facing web calculator
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- [ ] Import any additional rate sheets from web chat
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- [ ] Create proposal templates
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- [ ] Add cost-of-breach calculator for security justification
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---
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## Resources Imported
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**From Web Chat:**
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- GPS pricing research and discussion
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- Web/email hosting rate sheet development
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- Storage overage pricing strategy
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- Email security add-on pricing
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- National market rate research
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- Industry recommendations
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**Created:**
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- Comprehensive pricing documentation
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- Working Python calculators
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- Project structure for ongoing development
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---
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**Session Complete:** 2026-02-01
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**Status:** Project successfully imported and organized
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**Location:** `D:\ClaudeTools\projects\msp-pricing\`
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