Mike Swanson
0be47f23ef
- Full cpmove transfer verified (62GB, mailboxes, public_html) - Mailprotector configured on IX (exim.conf.local, DKIM via dsearch, skipsmtpcheckhosts) - DNS zone updated: A record to IX (72.194.62.5), TTLs lowered to 300s, zone backed up - .htaccess redirect to jackfurriers.com added to IX public_html - Delivery server updated in Mailprotector admin, inbound confirmed live - HTML setup guide created and sent to 23 real user accounts - Syncro ticket #32199 created (no billing yet) Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
111 lines
3.4 KiB
Markdown
111 lines
3.4 KiB
Markdown
# Email Setup Guide — Western Tire / westerntire.com
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**Date:** April 2026
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**Prepared by:** Arizona Computer Guru
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---
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## What Changed
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Your email has been moved to a new mail server. Your email address, password, and all of your existing messages are unchanged — only the server settings in your email program need to be updated.
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If your email is still working, you may have been updated automatically. If you are having trouble sending or receiving, use the settings below to update your mail client.
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---
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## New Mail Server Settings
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Use these settings for all email accounts @westerntire.com:
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| Setting | Value |
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|---|---|
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| **Incoming server (IMAP)** | mail.westerntire.com |
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| **IMAP port** | 993 |
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| **IMAP security** | SSL/TLS |
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| **Incoming server (POP3)** | mail.westerntire.com |
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| **POP3 port** | 995 |
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| **POP3 security** | SSL/TLS |
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| **Outgoing server (SMTP)** | mail.westerntire.com |
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| **SMTP port** | 587 |
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| **SMTP security** | STARTTLS |
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| **Username** | Your full email address (e.g. yourname@westerntire.com) |
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| **Password** | Unchanged — same as before |
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| **Authentication** | Normal password |
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> **IMAP is recommended over POP3.** IMAP keeps your mail on the server so you can access it from multiple devices. POP3 downloads and removes mail from the server.
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---
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## Old Settings to Remove
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If your client was previously configured with any of the following, replace them with the settings above:
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- `websvr.acghosting.com`
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- `mail.acghosting.com`
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- Any IP address (e.g. 162.248.93.81)
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---
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## Step-by-Step: Common Email Clients
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### Microsoft Outlook (Windows)
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1. Open Outlook > **File** > **Account Settings** > **Account Settings**
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2. Select your @westerntire.com account > **Change**
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3. Click **More Settings** > **Incoming Server** tab
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4. Update the incoming server to `mail.westerntire.com`, port `993`, SSL/TLS
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5. Click the **Outgoing Server** tab, update to `mail.westerntire.com`, port `587`, STARTTLS
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6. Click **OK** > **Next** > **Finish**
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### Apple Mail (Mac)
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1. Open Mail > **Mail** menu > **Settings** (or Preferences) > **Accounts**
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2. Select your @westerntire.com account
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3. Click **Server Settings**
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4. Update both Incoming and Outgoing server to `mail.westerntire.com`
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5. Set ports as listed above
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6. Click **Save**
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### iPhone / iPad (iOS)
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1. Go to **Settings** > **Mail** > **Accounts**
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2. Tap your @westerntire.com account > **Account**
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3. Tap **Incoming Mail Server** — change host to `mail.westerntire.com`
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4. Tap **Outgoing Mail Server** > tap the server name — change to `mail.westerntire.com`
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5. Tap **Done**
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### Android (Gmail app or Samsung Mail)
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1. Open the app > **Settings** > tap your @westerntire.com account
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2. Look for **Incoming settings** — update server to `mail.westerntire.com`, port `993`, SSL/TLS
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3. Look for **Outgoing settings** — update server to `mail.westerntire.com`, port `587`, STARTTLS
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4. Save
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### Outlook for Mac
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1. Open Outlook > **Tools** > **Accounts**
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2. Select your @westerntire.com account
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3. Click **Advanced** at the bottom left
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4. Update incoming server to `mail.westerntire.com`, port `993`, Use SSL checked
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5. Update outgoing server to `mail.westerntire.com`, port `587`, Use SSL checked
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6. Click **OK**
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---
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## Webmail
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You can access your email from any browser at:
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**https://mail.westerntire.com**
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Log in with your full email address and password.
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---
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## Need Help?
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Contact Arizona Computer Guru:
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- **Phone:** (520) 207-4920
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- **Email:** support@azcomputerguru.com
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