Mike Swanson
db10206aea
Critical RPS provisioning URL fix + CSV bulk import ready + complete VoIP setup guide CRITICAL FIX: - RPS server URL corrected: http://ndp.ucaasnetwork.com/cfg (was ftp://p.packetdials.net) - Discovered ACG has TWO whitelabel accounts (WLC vs OIT/PacketDial) - Test phone (805e0cdd71b1) now registered immediately after fix (Status 1) USER PROVISIONING: - M365 account matching: 11 matched users, 7 unmatched (need clarification) - CSV bulk import prepared (vwp-users-import.csv) - Strategy: users WITHOUT devices initially (add phone extension: no) - Device assignment workflow: incremental as phones distributed COMPLETE VOIP SETUP DOCUMENTED: - DID (phone number) management + routing options - Call queues (ring groups) - recommended queues for VWP - Auto-attendants (IVR menus) - main menu design - Time frames (business hours routing) - Additional features (hunt groups, voicemail-only, fax-to-email) - All components with API commands + examples FILES CREATED (7): - README.md: Quick navigation hub + domain info - PROVISIONING-STATUS.md: Current status + next steps - SESSION-SUMMARY-2026-07-09.md: Complete session documentation (18 pages) - COMPLETE-CLIENT-SETUP.md: Full VoIP setup guide (15 pages) - DEVICE-ASSIGNMENT-COMMANDS.md: Copy-paste command reference - extension-mapping.md: Extension to M365 account mapping - vwp-users-import.csv: Bulk import file (READY for upload) IMPLEMENTATION PHASES: Phase 1 (In Progress): Basic connectivity - CSV ready for upload Phase 2 (Planned): Main line setup - queue + auto-attendant + DID Phase 3 (Planned): Business hours routing - time-based call handling Phase 4 (Optional): Additional features per client needs NEXT ACTIONS: - Upload CSV to PacketDial web UI (manual step) - Get client clarification on 7 unmatched users - Assign devices as phones distributed (per-phone workflow documented) Domain: vwp.91912.service Main Number: 480-705-9500 E911: a-6a395c03d4cfe (301 N 56TH ST, CHANDLER AZ) YMCS Site: 1e7578a6fe0e41cfb5a3e8b40933ffee Co-Authored-By: Claude Sonnet 4.5 <noreply@anthropic.com>
13 lines
2.8 KiB
CSV
13 lines
2.8 KiB
CSV
extension*,domain,first name*,last name*,login,portal password,email address,voicemail pin,department,site,vmail enabled,answer timeout,timezone,area code,callerid number,callerid name,911 callerid,dial plan,dial permission,audio directory,visual directory,vmail_transcribe,email_vmail,email_vmail_enable,add phone extension,scope
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102,vwp.91912.service,Jesse,Guerrero,102@vwp.91912.service,,jesse@valleywideplastering.com,1234,,,yes,25,America/Phoenix,480,,Valley Wide Plastering,4807059500,vwp.91912.service,US and Canada,yes,yes,no,attnew,yes,no,Basic User
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103,vwp.91912.service,Rose,Guerrero,103@vwp.91912.service,,rose@valleywideplastering.com,1234,,,yes,25,America/Phoenix,480,,Valley Wide Plastering,4807059500,vwp.91912.service,US and Canada,yes,yes,no,attnew,yes,no,Basic User
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104,vwp.91912.service,Shelly,Dooley,104@vwp.91912.service,,shelly@valleywideplastering.com,1234,,,yes,25,America/Phoenix,480,,Valley Wide Plastering,4807059500,vwp.91912.service,US and Canada,yes,yes,no,attnew,yes,no,Basic User
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105,vwp.91912.service,JR,Guerrero,105@vwp.91912.service,,j-r@valleywideplastering.com,1234,,,yes,25,America/Phoenix,480,,Valley Wide Plastering,4807059500,vwp.91912.service,US and Canada,yes,yes,no,attnew,yes,no,Basic User
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107,vwp.91912.service,Payroll,Department,107@vwp.91912.service,,payroll@valleywideplastering.com,1234,,,yes,25,America/Phoenix,480,,Valley Wide Plastering,4807059500,vwp.91912.service,US and Canada,yes,yes,no,attnew,yes,no,Basic User
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109,vwp.91912.service,Kayla,Guerrero,109@vwp.91912.service,,kayla@valleywideplastering.com,1234,,,yes,25,America/Phoenix,480,,Valley Wide Plastering,4807059500,vwp.91912.service,US and Canada,yes,yes,no,attnew,yes,no,Basic User
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110,vwp.91912.service,Ron,Winger,110@vwp.91912.service,,ron@valleywideplastering.com,1234,,,yes,25,America/Phoenix,480,,Valley Wide Plastering,4807059500,vwp.91912.service,US and Canada,yes,yes,no,attnew,yes,no,Basic User
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113,vwp.91912.service,Chris,Guerrero,113@vwp.91912.service,,chris@valleywideplastering.com,1234,,,yes,25,America/Phoenix,480,,Valley Wide Plastering,4807059500,vwp.91912.service,US and Canada,yes,yes,no,attnew,yes,no,Basic User
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114,vwp.91912.service,Ty,Fetters,114@vwp.91912.service,,Ty@CASARICA.NET,1234,,,yes,25,America/Phoenix,480,,Valley Wide Plastering,4807059500,vwp.91912.service,US and Canada,yes,yes,no,attnew,yes,no,Basic User
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115,vwp.91912.service,Toni,Billing,115@vwp.91912.service,,billing@valleywideplastering.onmicrosoft.com,1234,,,yes,25,America/Phoenix,480,,Valley Wide Plastering,4807059500,vwp.91912.service,US and Canada,yes,yes,no,attnew,yes,no,Basic User
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116,vwp.91912.service,Bart,Graffin,116@vwp.91912.service,,estimating@valleywideplastering.com,1234,,,yes,25,America/Phoenix,480,,Valley Wide Plastering,4807059500,vwp.91912.service,US and Canada,yes,yes,no,attnew,yes,no,Basic User
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