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claudetools/.claude/skills/yealink-ymcs/docs/chunks/yealink-management-cloud-serviceymcs_user-guide/Yealink Management Cloud Service(YMCS)_User Guide-chunk-01-p1-20.md
Mike Swanson 6942827391 sync: auto-sync from Mikes-MacBook-Air.local at 2026-07-09 14:52:07
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Yealink Management Cloud Service(YMCS)_User Guide.pdf - Pages 1-20

Source: Yealink Management Cloud Service(YMCS)_User Guide.pdf Pages: 1-20 of 953 Chunk: 1


Yealink Management Cloud Service(YMCS) U...

Switch Between Device Management Platform Workspace Management Platform RPS Service Introduction Device Management (DM) Platform: Designed specifically for device administrators, it provides a powerful and user-friendly solution for batch management and operation. It includes features such as monitoring, upgrading, configuring, alerting, and diagnostics. Workspace Management (WM) Platform: It offers a management solution for enterprise hybrid workspaces. In addition to the existing features, WM will gradually introduce more functionalities related to enterprise spaces. RPS Service: Simplifying the deployment and configuration process of devices, it provides a more efficient, convenient, and reliable solution for device deployment and configuration.

Procedure

  1. Sign in to YMCS.
  2. You can switch between the DM Platform / the WM Platform / RPS Service in the bottom left corner.

💡 TIP You can also set the DM Platform / the WM Platform / RPS Service as default login platforms in Account Settingsaccording to your needs.

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Connect Phone Devices Via YMCS RPS Service (Batch Deployment) Procedure

  1. Import Devices to the Device List
  2. Sign in to YMCS.
  3. Click Phone Device > Device > Device List > Import.
  4. Select Yes or No to turn on or turn off Import Server.

💡 NOTE If you select Yes to turn on this feature, the devices will also be imported to the RPS server you select, and you can see them on RPS Device list.

  1. Click Download Template. Edit the device information according to the guidance in the template.

  2. Save the file and upload it.

  3. Click Upload.

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  1. Initialize the Device For brand-new devices, power up the device to complete initialization. For devices you have used, restore the device to factory settings to complete initialization.
  2. Devices Are Successfully Connected to YMCS After the device successfully connects to YMCS, the device status changes from "offline" to "online" in the phone device list; the device status changes from "unbound" to "bound" in the RPS device list, which means that the device is successfully connected through the RPS server.

Via Auto Provisioning Server (Batch Deployment) Introduction

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Prerequisites If your device's firmware version is too low, do any of the following to upgrade it to the latest version: Visit Yealink Support to get the latest device firmware version. Execute the following command to upgrade the device firmware. static.firmware.url=http://192.168.1.20/150.86.0.5.rom

💡 NOTE Please change the above http://192.168.1.20/150.86.0.5.rom to the address of your auto-provisioning server.

Procedure

  1. Configure the Device CFG File
  2. Perform the following configuration.

#!version:1.0.0.1 ##The header above must appear as-is in the first line dm.enable=1 dm.server.address=eu-device-scheduler.ymcs.yealink.com dm.server.port=443 dm.file_upload.http_post_mode=0 dm.file_upload.http_method=1

If your enterprise is located in the EU region, configure the following
commands:
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#!version:1.0.0.1 ##The header above must appear as-is in the first line dm.enable=1 dm.server.address=us-device-scheduler.ymcs.yealink.com dm.server.port=443 dm.file_upload.http_post_mode=0 dm.file_upload.http_method=1

If your enterprise is located in the US region, configure the following commands:

#!version:1.0.0.1 ##The header above must appear as-is in the first line dm.enable=1 dm.server.address=us-device-scheduler.ymcs.yealink.com dm.server.port=443 dm.file_upload.http_post_mode=0 dm.file_upload.http_method=1

    If your enterprise is located in the AU region, configure the following
    commands:

#!version:1.0.0.1 ##The header above must appear as-is in the first line dm.enable=1 dm.server.address=au-device-scheduler.ymcs.yealink.com dm.server.port=443 dm.file_upload.http_post_mode=0 dm.file_upload.http_method=1

If your enterprise is located in the UAE region, configure the following commands:

#!version:1.0.0.1 ##The header above must appear as-is in the first line dm.enable=1 dm.server.address=uae-device-scheduler.ymcs.yealink.com dm.server.port=443

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dm.file_upload.http_post_mode=0 dm.file_upload.http_method=1

💡 NOTE You can find this address in the DM Server address field by going to System (

   ) > Enterprise Information on YMCS.

static.dm.enterprise_id=Enterprise ID static.dm.site_id=site ID

  1. If you want to connect the device directly to a specific site in your enterprise, add the following command to the CFG file:

💡 NOTE

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    You can go to System (




    ) > Enterprise Information to get the enterprise ID.
    You can go to System (




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        ) > Settings > Device > Site to get the site ID from the site information.
  1. The CFG file is configured.

  2. Make Devices Access the CFG File Make the devices access the CFG files stored in your auto-provisioning servers. The operation of different auto-provisioning servers might vary, so we do not elaborate on the process here.

  3. Trigger the Device to Perform Auto Provisioning There are various ways to trigger the device to complete the auto-provisioning, e.g., turn the device on. Please select your desired method.

  4. Import Devices to the Device List

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💡 NOTE If you have set the enterprise ID and site ID in the Configure Device CFG file operation, the device will be automatically added to the device list in YMCS; if not, see Import devices.

  1. Devices Are Successfully Connected to YMCS After the device successfully connects to YMCS, the device status changes from "offline" to "online" in the phone device list; the device status changes from "unbound" to "bound" in the RPS device list, which means that the device is successfully connected through the RPS server.

Via DHCP Option (Batch Deployment) Introduction You can configure devices to obtain the provisioning server address via DHCP.

Procedure

  1. Set Up the DHCP Server If you do not have a DHCP server, you can see this section to set up one. Following, we use DHCP Server for Windows to illustrate how to set up a DHCP server on the Windows operating system.

  2. Download DHCP Server.

  3. Run dhcpsrv.

  4. Click Next.

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  1. Select your network interface card and click Next.

  2. Configure your IP pool, click DHCP Options, and click Add.

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  3. Do one of the following: Enter the DHCP option and Yealink auto-provisioning server addresses, and click OK.

Param Introduction eter

Option Enter the option number. numbe r

Option Set the DHCP option value (the address of the auto-provisioning string server) and enclose it with quotation marks. You can use Yealink auto-provisioning server addresses. Following are Yealink auto-provisioning addresses: If your enterprise is in the EU region, enter https://eu- resource.ymcs.yealink.com/hardware/autop/$MAC.boot

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              If your enterprise is in the US region, enter https://us-
              resource.ymcs.yealink.com/hardware/autop/$MAC.boot

              If your enterprise is in the AU region, enter https://au-
              resource.ymcs.yealink.com/hardware/autop/$MAC.boot
              If your enterprise is in the UAE region, enter https://uae-
              resource.ymcs.yealink.com/hardware/autop/$MAC.boot


          You can go to System (




          ) > Enterprise Information to get the Yealink auto-provisioning
          address.

Enter the DHCP option and your own auto-provisioning server addresses, and click OK.

Param Introduction eter

Option Enter the option number. numbe r

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Option Set the DHCP option value (the address of the auto-provisioning string server) and enclose it with quotation marks. You can use your own auto-provisioning server addresses.

Please follow the steps below to configure the Device CFG File: 7. Perform the following configuration. If your enterprise is located in the EU region, configure the following commands:

#!version:1.0.0.1 ##The header above must appear as-is in the first line dm.enable=1 dm.server.address=eu-device-scheduler.ymcs.yealink.com dm.server.port=443 dm.file_upload.http_post_mode=0 dm.file_upload.http_method=1

If your enterprise is located in the US region, configure the following commands:

#!version:1.0.0.1 ##The header above must appear as-is in the first line dm.enable=1 dm.server.address=us-device-scheduler.ymcs.yealink.com dm.server.port=443 dm.file_upload.http_post_mode=0 dm.file_upload.http_method=1

If your enterprise is located in the AU region, configure the following commands:

#!version:1.0.0.1 ##The header above must appear as-is in the first line dm.enable=1 dm.server.address=au-device-scheduler.ymcs.yealink.com dm.server.port=443 dm.file_upload.http_post_mode=0 dm.file_upload.http_method=1

If your enterprise is located in the UAE region, configure the following commands:

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#!version:1.0.0.1 ##The header above must appear as-is in the first line dm.enable=1 dm.server.address=uae-device-scheduler.ymcs.yealink.com dm.server.port=443 dm.file_upload.http_post_mode=0 dm.file_upload.http_method=1

💡 NOTE You can find this address in the DM Server address field by going to System (

 ) > Enterprise Information on YMCS.

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If you want to connect the device directly to a specific site in your enterprise, add the following command to the CFG file:

static.dm.enterprise_id=Enterprise ID static.dm.site_id=site ID

💡 NOTE You can go to System (

 ) > Enterprise Information to get the enterprise ID.
 You can go to System (




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   ) > Settings > Device > Site to get the site ID from the site information.

i. The CFG file is configured.
  1. Click OK > Next.

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  1. Select Overwrite existing file, click Write INI file, and click Next.

  2. Click Start to run the server and click Finish to exit.

  3. Make Devices Obtain Server Address through DHCP Yealink IP phones can obtain the provisioning server address by detecting DHCP options during startup.

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If you do not use the following default option value, you need to configure the phone to obtain the provisioning server address via a custom DHCP option.

Netw Default Introduction ork option type value

IPv4 Option 66, Option 66 is used to identify the TFTP server. Option 43 Option 43 is a vendor-specific option, which is used to transfer the vendor-specific information.

IPv6 Option 59 Option 59 is used to specify a URL for the boot file to be downloaded by the client.

If you use the default option value:

  1. Reconnect the network cable of your devices or restart the devices to make them obtain the server address.

If you use a custom DHCP option: 2. Enter https://phone IP address (for example, https://1.2.3.4) in the browser address bar and log in to the phone web user interface as an administrator. 3. Click Settings > Auto Provision. 4. Select the On radio box in the DHCP Active field. 5. Do one of the following: If you are using IPv4 network, enter the desired value in the IPv4 Custom Option field. If you are using IPv6 network, enter the desired value in the IPv6 Custom Option field.

💡 NOTE The IPv4 or IPv6 custom DHCP option must be in accordance with the one defined in the DHCP server.

  1. Click Confirm to accept the change.

  2. Reconnect the network cable of your devices or restart the devices to make them obtain the server address.

  3. Add Devices to the Device List 💡 NOTE

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   If you have set the enterprise ID and site ID in Step 1, the device will be
   automatically added to the device list in YMCS; if not, see import devices.
  1. Devices Are Successfully Connected to YMCS After the device successfully connects to YMCS, the device status changes from "offline" to "online" in the phone device list; the device status changes from "unbound" to "bound" in the RPS device list, which means that the device is successfully connected through the RPS server.

Via the Device Web User Interface (for a Single Device) Procedure

  1. Configure Auto-Provisioning Server Address
  2. (Take T41U as an example) Enter https://phone IP address (for example, https://1.2.3.4) in the browser address bar and log in to the phone web user interface as an administrator.
  3. Click Settings > Auto Provision.
  4. Enter the URL of your auto-provisioning server in the Server URL field. If your enterprise is in the EU region, enter https://eu-resource.ymcs.yealink.com/ hardware/autop/$MAC.boot If your enterprise is in the US region, enter https://us-resource.ymcs.yealink.com/ hardware/autop/$MAC.boot If your enterprise is in the AU region, enter https://au-resource.ymcs.yealink.com/ hardware/autop/$MAC.boot If your enterprise is in the UAE region, enter https://uae-resource.ymcs.yealink.com/ hardware/autop/$MAC.boot

💡 NOTE You can go to System (

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