sync: auto-sync from Mikes-MacBook-Air.local at 2026-07-09 14:52:07

Author: Mike Swanson
Machine: Mikes-MacBook-Air.local
Timestamp: 2026-07-09 14:52:07
This commit is contained in:
2026-07-09 14:52:16 -07:00
parent 07268cd741
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# YMCS SIP Account Schema - Critical Field Formats
**Source:** Open API for Yealink Management Cloud Service V4X, pages 59-60 (chunk-03)
## Add SIP Account Endpoint
```
POST /v2/dm/sipAccounts
```
## Complete Request Body Schema
| Field | Type | Required | Description |
|-------|------|----------|-------------|
| registerName | String | Yes | Registered name, max 128 chars |
| username | String | Yes | Username, max 128 chars |
| password | String | Yes | Password, max 128 chars |
| displayName | String | No | Display name, max 128 chars |
| label | String | No | Label, max 128 chars |
| **sipServer1** | **SipServer** | **Yes** | **SIP server 1 address (OBJECT, not string)** |
| sipServer2 | SipServer | No | SIP server 2 address (object) |
| remark | String | No | Note, max 512 chars |
| siteId | String | No | Site ID to assign |
## SipServer Object Definition
**CRITICAL:** sipServer1/sipServer2 are **objects**, not strings.
| Field | Type | Description |
|-------|------|-------------|
| host | String | Server address, max 256 chars |
| port | Integer | Server port, 0-65535 |
## Working Example (from official docs)
```json
POST /v2/dm/sipAccounts HTTP/1.1
Host: api.ymcs.yealink.com
Content-Type: application/json
{
"registerName": "2552",
"username": "2552",
"password": "******",
"label": "2552",
"displayName": "2552",
"sipServer1": {
"host": "ume.yealink.com",
"port": 5061
}
}
```
## PacketDial Integration Example
For provisioning to PacketDial/NetSapiens PBX:
```json
{
"registerName": "100@vwp.91912.service",
"username": "100@vwp.91912.service",
"password": "TestPass123",
"label": "Extension 100",
"displayName": "Test User",
"sipServer1": {
"host": "pbx.packetdial.com",
"port": 5060
}
}
```
## HTTP 412 Error Resolution
**Error:** `HTTP 412: {"code": "900444", "details": [{"field": "sipServer1", "message": "Parameter error, please refer to documentation related to interface parameters"}]}`
**Cause:** Passing sipServer1 as a string instead of an object
**Fix:** Use the SipServer object format with both `host` and `port` fields
## Response (201 Created)
```json
{
"id": "604e67944c7c43fe8b66099254ec3439",
"username": "2552",
"registerInfo": "2552",
"serverAddress": "ume.yealink.com:5061",
"accountType": 0,
"remark": "",
"createTime": 1234567890000
}
```
Response fields:
- `id`: Account ID (use for binding to devices)
- `accountType`: 0=SIP, 1=H323, 2=SFB
- `serverAddress`: Combined host:port from sipServer1
- `createTime`: Unix timestamp in milliseconds
## Next Step: Bind Account to Device
After creating the SIP account, bind it to a phone:
```
POST /v2/dm/devices/{deviceId}/bindAccounts
```
Body:
```json
{
"accountIds": ["604e67944c7c43fe8b66099254ec3439"],
"lineId": 1
}
```
See chunk-03 pages 52-56 for bindAccounts endpoint details.

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# YMCS Documentation Chunks
Large PDF documentation broken into bite-sized markdown files for easier processing.
## Generated From
4 YMCS PDFs downloaded 2026-07-09, totaling ~300MB:
1. **Open API for Yealink Management Cloud Service V4X.pdf** (164 pages, 1.1MB)
- 9 chunks, 20 pages each
- Directory: `open-api-for-yealink-management-cloud-service-v4x/`
- **KEY:** SIP account schema (chunk-03, pages 41-60)
2. **YMCS 4X Enterprise Open API Webhook.pdf** (5 pages, 47KB)
- 1 chunk
- Directory: `ymcs-4x-enterprise-open-api-webhook/`
3. **Yealink Management Cloud Service(YMCS)_User Guide.pdf** (953 pages, 90MB)
- 48 chunks, 20 pages each
- Directory: `yealink-management-cloud-serviceymcs_user-guide/`
4. **Yealink Management Cloud Service(YMCS)_Channel User Guide.pdf** (84 pages, 210MB)
- 5 chunks, 20 pages each
- Directory: `yealink-management-cloud-serviceymcs_channel-user-guide/`
**Total:** 63 markdown files, ~1MB
## Quick Reference
### Find SIP Account Provisioning
- **chunk-03** (pages 41-60): Add SIP account endpoint and schema
- **chunk-04** (pages 61-80): SIP account management operations
- See: `../SIPSERVER_SCHEMA.md` for critical field formats
### Find Device Management
- **chunk-02** (pages 21-40): Device operations
- **chunk-03** (pages 41-60): Bind/unbind accounts to devices
### Search All Chunks
```bash
# Search for a topic across all chunks
grep -r "your search term" .
# Find which chunk contains specific API endpoint
grep -r "POST /v2/dm/" .
# List all chunks for a specific PDF
ls -1 open-api-for-yealink-management-cloud-service-v4x/
```
## How Chunks Were Created
Script: `../scripts/chunk-pdf-docs.py`
```bash
# Process all PDFs
python3 ../scripts/chunk-pdf-docs.py --all --pages-per-chunk 20
# Process single PDF
python3 ../scripts/chunk-pdf-docs.py ~/Downloads/example.pdf --output-dir ./custom-output
# Extract just table of contents
python3 ../scripts/chunk-pdf-docs.py ~/Downloads/example.pdf --toc-only
```
## File Naming Convention
```
{PDF-stem}-chunk-{number:02d}-p{start}-{end}.md
```
Examples:
- `Open API for Yealink Management Cloud Service V4X-chunk-03-p41-60.md`
- `Yealink Management Cloud Service(YMCS)_User Guide-chunk-01-p1-20.md`
Each chunk includes:
- Source PDF name
- Page range (X-Y of total)
- Chunk number
- Full extracted text with layout preserved
## Critical Findings
### SIP Account sipServer1 Field (HTTP 412 Fix)
**Problem:** YMCS API returns HTTP 412 "Parameter error" on sipServer1 field
**Solution:** sipServer1 is an **object**, not a string:
```json
"sipServer1": {
"host": "pbx.packetdial.com",
"port": 5060
}
```
See `../SIPSERVER_SCHEMA.md` for complete schema and examples.
## Tools Used
- **poppler-utils** (pdftotext, pdfinfo) - PDF text extraction
- Install: `brew install poppler`
- **Python 3** - Chunking script

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# Open API for Yealink Management Cloud Service V4X.pdf - Pages 1-20
**Source:** Open API for Yealink Management Cloud Service V4X.pdf
**Pages:** 1-20 of 164
**Chunk:** 1
---
Open API for Yealink Management Cloud Service V4X
Open API for Yealink Management
Cloud Service V4X
1. YMCS APIs
1.1 Introduction
YMCS Open API provides third-party developers with a portal to securely use
device management services. Through YMCS APIs, developers can use YMCS's
device management, account management, configuration management and
other functions.
YMCS API is a REST-like API based on HTTP. The REST-like style indicates that the
resource is tagged using a URI and allows access to the API via the HTTP
protocol. The API relies on HTTP semantics and methods.
In order to ensure the security of using the YMCS API, the transport protocol is
unified using HTTPS and all requests need to be authenticated. If the YMCS API
is used without carrying the correct identity credentials information, the request
will be rejected outright. More information about YMCS authentication will be
detailed in 1.2.2 Authentication.
The YMCS platform limits the frequency of API calls to ensure system stability.
Most endpoints are rate-limited to 50 requests per second. This rate limit is at
the enterprise level, for each enterprise that supports the YMCS API, we allow 50
requests per second. More information on rate limiting is detailed in Invoking Rate
Limiting.
1.2 Use YMCS APIs
YMCS APIs allow developers to access and manipulate resources under YMCS,
including but not limited to device management, account management,
configuration management, and other operations. This chapter will describe
how to correctly call the YMCS API.
YMCS API
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Open API for Yealink Management Cloud Service V4X
Version: 1.0.0
Host:
If your enterprise is in the EU region: eu-api.ymcs.yealink.com
If your enterprise is in the US region: us-api.ymcs.yealink.com
If your enterprise is in the AU region: au-api.ymcs.yealink.com
Protocols: HTTPS
Accepts: application/json
Responds With: application/json
Authentication
Every HTTP request made to the YMCS API must go through authentication. This
operation is to ensure whether the client accessing the service is a registered
user of the system. During the process of authentication, OAuth2.0 protocol will
be used.
Before calling the API, you need to obtain the Client ID and Client Secret from
the YMCS platform to apply for an access token. An enterprise can only apply for
one set of Client ID and Client Secret.
Process Description
The process for a user to request access tokens and initiate requests is as
follows:
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Open API for Yealink Management Cloud Service V4X
1. The third-party application server initiates and sends a request, carrying the Client ID and Client Secret, to the
YMCS API server to access a token.
2. The API server verifies whether the Client ID and Client Secret information is correct.
3. Yealink API server returns access token after successful verification.
4. The third-party application server initiates a business request and carries an access token.
5. Yealink API server checks for the existence of an access token, and then verifies the validity of the access
token.
6. Yealink API server forwards the request to the Yealink business server.
7. Yealink business server will return the processed result to the Yealink API server.
8. The API server will pass the response result to the third-party application server.
If the access token is invalid, you will need to provide the corresponding code
to retrieve the token from the server again.
Apply for access token
Request Method
POST
Request URL
/v2/token
Request parameters
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Open API for Yealink Management Cloud Service V4X
Param Parame Data Requ Description
eter ter Type ired
Type
Author Header String Yes Basic
ization base64Encode(client_id:client_secret),
connect Client ID and Client Secret with
a colon, and then perform Base64
encoding.
times Header String Yes Timestamp, the number of
tamp milliseconds from January 1, 1970,
00:00:00 to now.
nonce Header String Yes Random number, maximum length 32
bits
grant_ Body String Yes client_credentials
type
HTTP status code
Code Description
200 Operation successful, see response parameters.
400 Client parameter transmission exception, see exception response
parameters for details.
401 Authentication failed, see exception response parameters.
500 Server exception, see exception response parameters for details.
Response parameters
Parameter Data Type Description
access_token String access token
token_type String bearer
expires_in Long Access token validity period, in seconds.
Exception response parameters
Par Data Description
ame Type
ter
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Open API for Yealink Management Cloud Service V4X
erro String Provide error codes according to the definition of the OAuth2
r protocol. Error coded can be used to categorize and handle
errors.
cod String Server-defined error code, used for quick problem
e localization.
requ String Request ID generated by the server to track the execution
estI status of the request on the server side. It can help
d developers quickly identify issues.
mes String Clear and concise error Description that can be understood
sage by end users.
Example Request
httpPOST /v2/token HTTP/1.1
Content-Type: application/json
Authorization: Basic czZCaGRSa3F0MzpnWDFmQmF0M2JW
{
"grant_type": "client_credentials"
}
Example of response parameters
httpHTTP/1.1 200 OK
Content-Type: application/json;charset=UTF-8
Cache-Control: no-store
Pragma: no-cache
{
"access_token": "[JWT TOKEN]",
"token_type": "bearer",
"expires_in": 86400
}
Exception response parameters
httpHTTP/1.1 400 Bad Request
Content-Type: application/json;charset=UTF-8
Cache-Control: no-store
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Open API for Yealink Management Cloud Service V4X
Pragma: no-cache
{
"error": "invalid_request",
"code": "70011",
"requestId": "255d1aef",
"message": "The provided value for the input parameter 'grant_type' is not valid."
}
Initiate business request
All API requests must be made via HTTPS. The base URL for requests is https://
api.ymcs.yealink.com/v2/. The complete URL varies depending on the resource of
the operation.
Each time you request the API, you must provide 3 HTTP Request Headers, as
follows:
Name Data Type Description
Authoriza String Authentication information. The format is: Bearer
tion [ACCESS TOKEN]
timestam String Timestamp, the number of milliseconds from
p January 1, 1970, 00:00:00 to now.
nonce String Random number, maximum length 32 bits
HTTP Request Header Example
httpAuthorization: Bearer [ACCESS TOKEN]
timestamp: 1568693976264
nonce: 097e0ac619ba41f68f16f1955787feb9
1.3 Error Definitions
Yealink API uses HTTP status codes to reflect the success or failure of request
operations. 2XX status codes indicate successful operations, while 4XX or 5XX
status codes indicate operation errors. If an erroneous status code is received,
the error code and error message in the response body can be used to
understand the reason for the error.
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Open API for Yealink Management Cloud Service V4X
Status code Description Scenario example
2XX Operation successful
400 Request data error Invalid or incomplete
request data.
401Authenticati Authentication error The request did not carry
on error an access token.
403 Access to certain resources Authentication failed
is not allowed
404 No data matching the No data found.
request
429 Request rate exceeds Request too frequent
frequency limit
500 Server Error Internal server error
Error object definition
Error object
Na Data Description
me Typ
e
cod Stri Error codes defined by the server, used for quick problem
e ng localization.
req Stri Request ID generated by the server, used for tracking the
uest ng execution status of requests on the server. It helps developers
Id quickly locate issues.
mes Stri A simple and clear error Description that can be understood by
sag ng the end user.
e
deta Error List of details that caused the error, may be empty
ils Detai
l[]
ErrorDetail object
Name Data Description
Type
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Open API for Yealink Management Cloud Service V4X
field String Error in the request parameter name
messag String A simple and clear error Description that can be
e understood by the end user.
Error Response Example
json{
"code": "{errorCode}",
"requestId": "{requestId}",
"message": "Validation Failed",
"details": [
{
"field": "email",
"message": "Invalid field"
},
{
"field": "type",
"message": "Invalid field"
}
]
}
Opera Description Description
tional
code
90020 Operation successful Operate Successfully
0
90040 Incorrect request parameters Request parameters
0 are incorrect
90040 The user has not logged in or the login has User is not logged in
1 expired, please log in again or the account has
expired, please log in
again
90040 The request has been forbidden. This request is
3 forbidden
90040 The requested resource cannot be found. Requested resource is
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Open API for Yealink Management Cloud Service V4X
4 not found
90040 Request timed out, please try again later. Time out, please try
8 again
90040 Conflict request. Request conflict
9
90041 Concurrent editing error. Concurrent editing
2 error
90042 Too many requests. Too Many Requests
9
90044 Session expired. Login Time-out
0
90050 The server is busy, please try again later. The server is busy,
0 please try again later
90050 This operation is not supported. Not Implemented
1
90050 When a server acting as a gateway or proxy Bad Gateway
2 attempts to process a request, it receives an
invalid response from the upstream server.
90050 Service Unavailable. Service Unavailable
3
90050 The upstream server is not responding. Gateway Timeout
4
90051 Internal server error Server Internal Error
1
90059 Unknown error unknown mistake
9
90040 Parameters cannot be null Cannot be null
0
90040 Parameters cannot be null Cannot be empty
0
90040 The parameter length is incorrect. Incorrect length
0
90040 ID cannot be empty. ID cannot be empty
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Open API for Yealink Management Cloud Service V4X
0
90040 Resource does not exist The resource does not
0 exist or has been
deleted
80000 Mac is not legal. Invalid MAC
1
80000 Invalid SN. SN is invalid
2
80000 Resource already exists. Resource already
3 exists
80000 The device has been added by another MAC has been added
4 company. by another
enterprise/
organization
80000 Device type illegal Device Type is invalid
5
80000 The number of devices added in a batch The number of added
6 exceeds the limit devices exceeds the
limit
80000 Invalid parameters. Incorrect parameter
7 format
80000 Data exceeds limit. Data exceeds limit
8
80013 Account already exists Account already exists
0
80020 The authentication username and Username and
0 password must appear in pairs. password must
appear in pairs
1.4 Invoke Rate Limiting
In order to maintain the reliability of the YMCS API platform, our API has the
following rate limits.
The rate limit for the normal API is 50 requests/second unless otherwise noted.
Please control the frequency of your application calls and do not exceed the
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Open API for Yealink Management Cloud Service V4X
access rate limit or you will receive a 429 status response.
Invokers of the YMCS API shall retry Error 429 using the exponential backoff
algorithm and with a minimum delay of 30 seconds.
2. Device Management
2.1 Device Basic Information Management
2.1.1 Add Devices
Request Method
POST
Request URL
/v2/dm/devices
Body parameter
Paramet Data Required Description
er Type
mac String Yes Device MAC, minimum length 12,
maximum length 17 characters
sn String Yes SN code, maximum length 128
deviceT Integer Yes Device Type 1: Phone Device 3: Room
ype Device
modelId String Yes Model ID
name String No Device name, maximum length 128
siteId String No Site ID
HTTP status code
Code Description
201 Operation successful
400 Client parameter exception
401 Authentication failed
500 Server exception
Response parameters
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Parameter Data Type Description
id String The device ID.
mac String The device MAC address.
sn String The group ID.
name String The device name.
modelId String The device model ID.
siteId String The site ID.
programVersion String The version number of the device
firmware.
Example Request
httpPOST /v2/dm/devices HTTP/1.1
Host: api.ymcs.yealink.com
Content-Type: application/json
{
"mac":"001565bbb1a9",
"sn":"1106312113402006",
"name":"my t54s",
"deviceType":1
}
Example Response
httpHTTP/1.1 201 Created
Content-Type: application/json;charset=UTF-8
{
"id": "8d07a56207074d26b61026099625b9e2",
"mac":"001565bbb1a9",
"sn":"1106312113402006",
"name":"my t54s",
"modelId":"61e659e4d78d42ebada88ef1eb751b64",
"siteId":"a624453e1cbb44ecb9bb6ee31731a856",
"programVersion":"70.83.0.68"
}
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Open API for Yealink Management Cloud Service V4X
2.1.2 Add Device in Batches
Note: You can add up to 100 devices at a time.
Request Method
POST
Request URL
/v2/dm/addDevices
Body parameter
Paramete Data Type Required Description
r
mac String Yes Device MAC, minimum length 12,
maximum length 17
sn String Yes SN code, maximum length 128
deviceTyp Integer Yes Device Type 1: Phone Device 3:
e Room Device
modelId String Yes Model ID
name String No Device name, maximum length
128
siteId String No Site ID
HTTP status code
Code Description
200 Operation successful
400 Client parameter exception
401 Authentication failed
500 Server exception
Response parameters
Parameter Data Type Description
total Integer The total number of batch additions.
successCoun Integer The total number of successful additions.
t
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Open API for Yealink Management Cloud Service V4X
failureCount Integer The total number of failures.
errors AddError[] Error message.
AddError object
parameter Data Type Description
mac String The device MAC address.
sn String The device SN address.
errorInfo String Error message.
Example Request
httpPOST /v2/dm/addDevices HTTP/1.1
Host: api.ymcs.yealink.com
Content-Type: application/json
[{
"mac":"3a1565bbb1a9",
"sn":"1106312113402006",
"name":"my t54s",
"modelId":"61e659e4d78d42ebada88ef1eb751b64",
"deviceType":1
}]
Example Response
httpHTTP/1.1 200 OK
Content-Type: application/json;charset=UTF-8
{
"total": 1,
"successCount":0,
"failureCount":1,
"errors":[{
"mac":"3a1565bbb1a9",
"sn":"1106312113402006",
"errorInfo":"device.mac.invalid"
}]
}
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Open API for Yealink Management Cloud Service V4X
2.1.3 Add device without SN
Note: You can add up to 100 devices at a time.
Request Method
POST
Request URL
/v2/dm/addDevicesByMac
Body parameter
Param ParameterT Data Requi Description
eter ype Type red
mac Body String Yes Device MAC, minimum length
12, maximum length 17
device Body Integer Yes Device Type 1: Phone Device 3:
Type Room Device
model Body String Yes Model ID
Id
name Body String No Device name, maximum length
128
siteId Body String No Site ID
HTTP status code
Code Description
200 Operation successful
400 Client parameter exception
401 Authentication failed
500 Server exception
Response parameters
Parameter Data Type Description
total Integer The total number of batch additions.
successCoun Integer The total number of successful additions.
t
failureCount Integer The total number of failures.
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Open API for Yealink Management Cloud Service V4X
errors AddError[] Error message.
Parameter Data Type Description
mac String The device MAC address.
sn String The device SN address.
errorInfo String Error message.
Example Request
httpPOST /v2/dm/addDevicesByMac HTTP/1.1
Host: api.ymcs.yealink.com
Content-Type: application/json
[{
"mac":"3a1565bbb1a9",
"name":"my t54s",
"modelId":"61e659e4d78d42ebada88ef1eb751b64",
"deviceType":1
}]
Example Response
httpHTTP/1.1 200 OK
Content-Type: application/json;charset=UTF-8
{
"total": 1,
"successCount":0,
"failureCount":1,
"errors":[{
"mac":"3a1565bbb1a9",
"sn":"1106312113402006",
"errorInfo":"device.mac.invalid"
}]
}
2.1.4 Delete Device
Request Method
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Open API for Yealink Management Cloud Service V4X
DELETE
Request URL
/v2/dm/devices/{deviceId}
PATH parameter
parameter Data Type Required Description
deviceId String Yes The device ID.
HTTP status code
Code Description
204 Operation successful
400 Client parameter exception
401 Authentication failed
500 Server exception
Example Request
httpDELETE /v2/dm/devices/e33b8f25247e45de84dd4c74503b241a HTTP/1.1
Host: api.ymcs.yealink.com
Example Response
httpHTTP/1.1 204
2.1.5 Delete Devices in Batches
Request Method
POST
Request URL
/v2/dm/delDevices
Body parameter
Parame Data Req Description
ter Type uire
d
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device Integ Yes Device Type 1: Phone Device 3: Room Device
Type er
deviceI Strin No Indicates the type of device identifier, default id,
dType g optional mac, id
deviceI Strin Yes Device identifier, maximum length 200
ds g[]
HTTP status code
Code Description
200 Operation successful
400 Client parameter exception
401 Authentication failed
500 Server exception
Response parameters
Parameter Data Description
Type
total Integer Delete total count
successCount Integer Total number of successful deletions.
failureCount Integer The total number of failures.
errors OpError[] Error message.
OpError object
Parameter Data Type Description
field String Error field
msg String Error message.
Example Request
httpPOST /v2/dm/delDevices HTTP/1.1
Host: api.ymcs.yealink.com
Content-Type: application/json
{
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"deviceType":1,
"deviceIds":["001565bbb1a9","001567"],
"deviceIdType":"mac"
}
Example Response
httpHTTP/1.1 200 OK
Content-Type: application/json;charset=UTF-8
{
"total": 2,
"successCount":1,
"failureCount":1,
"errors":[{
"field":"001567",
"msg":"Invalid MAC"
}]
}
2.1.6 Device List
Request Method
POST
Request URL
/v2/dm/listDevices
Body parameter
Par Data Req Description
ame Type uir
ter ed
ski Long No Number of skipped records, default is 0
p
limi Long No Maximum number of records to retrieve, default is 10,
t maximum is 100.
aut Bool No Whether to respond with the total count, it is
oCo ean recommended to set it to true when querying the first
unt page, and pass false for subsequent page turns.
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filte Filter No search parameters
r
Filter object definition
Para Dat Re Description
mete a qu
r Ty ire
pe d
mac Str No Device MAC fuzzy search keyword, maximum length 17,
ing supports with : or -, such as 00:15:65:bb:b1:a9
model Str No Model ID
Id ing
devic Int No Device status, 1: online, 0: offline, -1: not reported
eStat ege
us r
accou Int No Account status, 1: Registered 2: dnd 3: Unregistered
ntSta ege
tus r
devic Int No Device type status, 1: Phone Device 3: Room Device, if
eType ege not filled in, it means all.
r
siteId Str No Site ID
ing
HTTP status code
Code Description
200 Operation successful
400 Client parameter exception
401 Authentication failed
500 Server exception
Response parameters
Parameter Data Type Description
skip Long The offset value.
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# Open API for Yealink Management Cloud Service V4X.pdf - Pages 21-40
**Source:** Open API for Yealink Management Cloud Service V4X.pdf
**Pages:** 21-40 of 164
**Chunk:** 2
---
Open API for Yealink Management Cloud Service V4X
limit Long The maximum returned number.
total Long The total number.
data Device[] Device information array
Device object definition
Paramete Data Description
r Type
id Strin device id
g
mac Strin Device MAC
g
sn Strin Device SN
g
name Strin Device Name
g
modelId Strin Model ID
g
siteId Strin Site ID
g
programV Strin Device firmware version number
ersion g
deviceSta Strin Device status, online: online, offline: offline, pending:
tus g not reported
Example Request
httpPOST /v2/dm/listDevices HTTP/1.1
Host: api.ymcs.yealink.com
Content-Type: application/json
{
"skip": 0,
"limit": 20,
"autoCount": true,
"filter":{
"deviceStatus":1,
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"siteId":"a624453e1cbb44ecb9bb6ee31731a856"
}
}
Example Response
httpHTTP/1.1 200
Content-Type: application/json;charset=UTF-8
{
"skip": 0,
"limit": 10,
"total": 1,
"data":[{
"id": "8d07a56207074d26b61026099625b9e2",
"mac":"001565bbb1a9",
"sn":"1106312113402006",
"name":"my t54s",
"modelId":"61e659e4d78d42ebada88ef1eb751b64",
"siteId":"a624453e1cbb44ecb9bb6ee31731a856",
"programVersion":"70.83.0.68",
"deviceStatus":"online"
}]
}
2.1.7 Edit Device
Request Method
PATCH
Request URL
/v2/dm/devices/{deviceId}
Path parameter
parameter Data Type Required Description
deviceId String Yes The device ID address.
Body parameter
Paramete Data Require Description
r Type d
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name String No Device name, maximum length 128
siteId String No Site ID
HTTP status code
Code Description
204 Operation successful
400 Client parameter exception
401 Authentication failed
500 Server exception
Example Request
httpPATCH /v2/dm/devices/8d07a56207074d26b61026099625b9e2 HTTP/1.1
Host: api.ymcs.yealink.com
Content-Type: application/json
{
"name":"my t54s2"
}
Example Response
httpHTTP/1.1 204
2.1.8 Device Details
Request Method
GET
Request URL
/v2/dm/devices/{deviceId}
Path parameter
parameter Data Type Required Description
deviceId String Yes The device ID.
HTTP status code
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Code Description
200 Operation successful
400 Client parameter exception
401 Authentication failed
500 Server exception
Response parameters
Paramet Data Description
er Type
id String device id
mac String Device MAC
sn String group id
name String Device Name
modelId String Model ID
modelN String Model Name
ame
siteId String Site ID
siteNam String Site Name
e
lanIp String Intranet IP
deviceSt String Device status, online: online, offline: offline,
atus pending: not reported
programV String Firmware version
ersion
lastRepo long Last reporting time
rtTime
accounts ReportAcc Reported account information
ount[]
ReportAccount object definition
Paramet Data Description
er Type
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accountI String Account ID
d
lineId Intege Account line, starting from 1
r
accountT Intege Account type: 0: SIP, 1: H323, 2: SFB
ype r
accountS String Account server address
erver
register String Registration Name
Name
usernam String User Name
e
status Intege Account status: 1: Registered 2: dnd 3: Not registered 4:
r Unknown
Example Request
httpGET /v2/dm/devices/8d07a56207074d26b61026099625b9e2 HTTP/1.1
Host: api.ymcs.yealink.com
Example Response
httpHTTP/1.1 200
Content-Type: application/json;charset=UTF-8
{
"id": "8d07a56207074d26b61026099625b9e2",
"mac":"001565bbb1a9",
"sn":"1106312113402006",
"name":"my t54s",
"modelId":"61e659e4d78d42ebada88ef1eb751b64",
"modelName":"SIP-T54S",
"siteId":"a624453e1cbb44ecb9bb6ee31731a856",
"siteName":"mysite",
"lanIp":"10.50.198.6",
"deviceStatus":"online",
"programVersion":"70.83.0.68",
"lastReportTime":1711093807136,
"accounts":[{
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"accountId":"604e67944c7c43fe8b66099254ec3439"
"lineId":1,
"accountType":0,
"accountServer":"10.200.108.48",
"registerName":"1000",
"username":"1000",
"status":0
},{
"accountId":"a45a6b4a7e0447b8a6c3f2839d902acd"
"lineId":2,
"accountType":0,
"accountServer":"10.200.108.48",
"registerName":"2000",
"username":"2000",
"status":0
}]
}
2.1.9 Device Combination Configuration Query
Request Method
GET
Request URL
/v2/dm/devices/{deviceId}/configs
Path parameter
parameter Data Type Required Description
deviceId String Yes The device ID.
HTTP status code
Code Description
200 Operation successful
400 Client parameter exception
401 Authentication failed
500 Server exception
Response parameters
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Parameter Data Description
Type
deviceConfig String Device MAC Configuration
siteConfig String Device Site Configuration
globalConfig String Enterprise Configurations
enforceConfig String Site forced inheritance configuration
Example Request
httpGET /v2/dm/devices/8d07a56207074d26b61026099625b9e2/configs HTTP/1.1
Host: api.ymcs.yealink.com
Example Response
httpHTTP/1.1 200
Content-Type: application/json;charset=UTF-8
{
"deviceConfig": "account.1.auth_name = test1101",
"siteConfig":"lang.gui=English",
"globalConfig":"auto_provision.server.url=\r\nlang.gui=English",
"enforceConfig":"security.user_password=user2"
}
2.2 Device Group Management
2.2.1 Add Group
Request Method
POST
Request URL
/v2/dm/deviceGroups
Body parameter
Paramete Data Requi Description
r Type red
name String Yes Group name, length 64
deviceTyp Integer Yes Device Type 1: Phone Device 3: Room
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e Device
Descripti String No Group Description information, length 256
on
HTTP status code
Code Description
201 Operation successful
400 Client parameter exception
401 Authentication failed
500 Server exception
Response parameters
Parameter Data Type Description
id String The group ID.
name String Group Name
deviceType Integer Device Types
description String Group description information
Example Request
httpPOST /v2/dm/deviceGroups HTTP/1.1
Host: api.ymcs.yealink.com
Content-Type: application/json
{
"name":"t54sgroup",
"deviceType":1,
"Description":"test"
}
Example Response
httpHTTP/1.1 201 Created
Content-Type: application/json;charset=UTF-8
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{
"id": "00884cef841e48f4acd213c084e65f67",
"name":"t54sgroup",
"deviceType":1,
"Description":"test"
}
2.2.2 Edit Group
Request Method
PATCH
Request URL
/v2/dm/deviceGroups/{deviceGroupId}
Path parameter
parameter Data Type Required Description
deviceGroupId String Yes Group ID
Body parameter
Paramete Data Requi Description
r Type red
name String Yes Group name, length 64
deviceTyp Integer Yes Device Type 1: Phone Device 3: Room
e Device
Descripti String No Group Description information, length 256
on
HTTP status code
Code Description
204 Operation successful
400 Client parameter exception
401 Authentication failed
500 Server exception
Example Request
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httpPATCH /v2/dm/deviceGroups/00884cef841e48f4acd213c084e65f67/1.1
Host: api.ymcs.yealink.com
Content-Type: application/json
{
"name":"t54sgroup2",
"deviceType":1,
"Description":"test2"
}
Example Response
httpHTTP/1.1 204
2.2.3 Group List
Request Method
POST
Request URL
/v2/dm/listDeviceGroups
Body parameter
Param Data Requir Description
eter Type ed
skip Long No Number of skipped records, default is 0
limit Long No Maximum number of records to retrieve,
default is 10, maximum is 500.
autoCo Boolean No Whether to respond with the total count, it is
unt recommended to set it to true when querying
the first page, and pass false for subsequent
page turns.
filter Filter No search parameters
Filter object definition
Para Data Req Description
mete uir
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r Typ ed
e
devi Inte No Device type status, 1: Phone Device 3: Room Device, if
ceTy ger not filled in, it means all.
pe
HTTP status code
Code Description
200 Operation successful
400 Client parameter exception
401 Authentication failed
500 Server exception
Response parameters
Parameter Data Type Description
skip Long offset
limit Long The maximum returned number.
total Long Total quantity
data DeviceGroup[] DeviceGroup information array
DeviceGroup object definition
Parameter Data Description
Type
id String Group ID
name String Group name, length 64
deviceType Integer Device Type 1: Phone Device 3: Room Device
Description String Group Description information, length 256
Example Request
httpPOST /v2/dm/listDeviceGroups HTTP/1.1
Host: api.ymcs.yealink.com
Content-Type: application/json
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{
"skip": 0,
"limit": 10,
"autoCount": true,
"filter":{
"deviceType":1
}
}
Example Response
httpHTTP/1.1 200
Content-Type: application/json;charset=UTF-8
{
"skip": 0,
"limit": 10,
"total": 1,
"data":[{
"id": "00884cef841e48f4acd213c084e65f67",
"name":"t54sgroup",
"deviceType":1,
"Description":"test"
}]
}
2.2.4 Delete Group
Request Method
DELETE
Request URL
/v2/dm/deviceGroups/{deviceGroupId}
PATH parameter
parameter Data Type Required Description
deviceGroupId String Yes Group ID
HTTP status code
Code Description
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204 Operation successful
400 Client parameter exception
401 Authentication failed
500 Server exception
Example Request
httpDELETE /v2/dm/deviceGroups/00884cef841e48f4acd213c084e65f67 HTTP/1.1
Host: api.ymcs.yealink.com
Example Response
httpHTTP/1.1 204
2.2.5 Add Device to Group
Request Method
POST
Request URL
/v2/dm/deviceGroups/{deviceGroupId}/addDevices
PATH parameter
parameter Data Type Required Description
deviceGroupId String Yes Group ID
Body parameter
Paramete Data Require Description
r Type d
deviceIds String[] Yes Device ID list, limited to 200.
HTTP status code
Code Description
200 Operation successful
400 Client parameter exception
401 Authentication failed
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500 Server exception
Response parameters
Parameter Data Description
Type
total Integer Delete total count
successCount Integer Total number of successful deletions.
failureCount Integer The total number of failures.
errors OpError[] Error message.
OpError object
Parameter Data Type Description
field String Error field
msg String Error message.
Example Request
httpPOST /v2/dm/deviceGroups/00884cef841e48f4acd213c084e65f67/addDevices
HTTP/1.1
Host: api.ymcs.yealink.com
Content-Type: application/json
{
"deviceIds":
["0006572538f74e8683716cf961caa95b","00099642675e4d4bb5e91fd9ae5ce585"]
}
Example Response
httpHTTP/1.1 200 OK
Content-Type: application/json;charset=UTF-8
{
"total": 2,
"successCount":1,
"failureCount":1,
"errors":[{
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"field":"00099642675e4d4bb5e91fd9ae5ce585",
"msg":"The resource does not exist or has been deleted"
}]
}
2.2.6 Remove devices from the group
Request Method
POST
Request URL
/v2/dm/deviceGroups/{deviceGroupId}/delDevices
PATH parameter
parameter Data Type Required Description
deviceGroupId String Yes Group ID
Body parameter
Paramet Data Require Description
er Type d
deviceIds String[] Yes Device ID list, maximum length 200
HTTP status code
Code Description
200 Operation successful
400 Client parameter exception
401 Authentication failed
500 Server exception
Response parameters
Parameter Data Description
Type
total Integer Delete total count
successCount Integer Total number of successful deletions.
failureCount Integer The total number of failures.
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errors OpError[] Error message.
OpError object
Parameter Data Type Description
field String Error field
msg String Error message.
Example Request
httpPOST /v2/dm/deviceGroups/00884cef841e48f4acd213c084e65f67/delDevices
HTTP/1.1
Host: api.ymcs.yealink.com
Content-Type: application/json
{
"deviceIds":
["0006572538f74e8683716cf961caa95b","00099642675e4d4bb5e91fd9ae5ce585"]
}
Example Response
httpHTTP/1.1 200 OK
Content-Type: application/json;charset=UTF-8
{
"total": 2,
"successCount":1,
"failureCount":1,
"errors":[{
"field":"00099642675e4d4bb5e91fd9ae5ce585",
"msg":"The resource does not exist or has been deleted"
}]
}
2.2.7 Query Device List within Group
Request Method
POST
Request URL
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/v2/dm/deviceGroups/{deviceGroupId}/listDevices
PATH parameter
parameter Data Type Required Description
deviceGroupId String Yes Group ID
Body parameter
Pa Da Re Description
ra ta qu
me Ty ir
te p e
r e d
sk Lo N Number of skipped records, default is 0
ip ng o
li Lo N Maximum number of records to retrieve, default is 10,
mi ng o maximum is 500.
t
au Bo N Whether to respond with the total count, it is recommended
to ol o to set it to true when querying the first page, and pass false
Co ea for subsequent page turns.
un n
t
fil Fil N search parameters
te te o
r r
Filter object definition
Para Dat Re Description
mete a qu
r Ty ire
pe d
mac Str No Device MAC fuzzy search keyword, maximum length 17,
ing supports with : or -, such as 00:15:65:bb:b1:a9
mode Str No Model ID
lId ing
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devic Int No Device status, 1: online, 0: offline, -1: not reported
eStat ege
us r
HTTP status code
Code Description
200 Operation successful
400 Client parameter exception
401 Authentication failed
500 Server exception
Response parameters
Parameter Data Type Description
skip Long offset
limit Long The maximum returned number.
total Long Total quantity
data Device[] Device information array
Device object definition
Paramete Data Description
r Type
id Strin device id
g
mac Strin Device MAC
g
sn Strin Device SN
g
name Strin Device Name
g
modelId Strin Model ID
g
siteId Strin Site ID
g
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programV Strin Device firmware version number
ersion g
deviceSta Strin Device status, online: online, offline: offline, pending:
tus g not reported
httpPOST /v2/dm/deviceGroups/00884cef841e48f4acd213c084e65f67/listDevices
HTTP/1.1
Host: api.ymcs.yealink.com
Content-Type: application/json
{
"skip": 0,
"limit": 10,
"autoCount": true
}
Example Response
httpHTTP/1.1 200
Content-Type: application/json;charset=UTF-8
{
"skip": 0,
"limit": 10,
"total": 1,
"data":[{
"id": "8d07a56207074d26b61026099625b9e2",
"mac":"001565bbb1a9",
"sn":"1106312113402006",
"name":"my t54s",
"modelId":"61e659e4d78d42ebada88ef1eb751b64",
"siteId":"a624453e1cbb44ecb9bb6ee31731a856",
"programVersion":"70.83.0.68",
"deviceStatus":"online"
}]
}
2.3 Device Control
2.3.1 Device Restart
Request Method
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POST
Request URL
/v2/dm/device/reboot
Body parameter
Paramet Data Requi Description
er Type red
deviceIds String[] Yes Device ID list, maximum length 200
deviceTy Integer Yes Device Type 1: Phone Device 3: Room
pe Device
HTTP status code
Code Description
200 Operation successful
400 Client parameter exception
401 Authentication failed
500 Server exception
Response parameters
Parameter Data Description
Type
total Integer Total number of factory restored devices
successCoun Integer Number of successful factory restored
t
failureCount Integer Number of failed factory restored
errors OpError[] Error message.
OpError object
Parameter Data Type Description
field String Error field
msg String Error message.
Example Request
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# Open API for Yealink Management Cloud Service V4X.pdf - Pages 41-60
**Source:** Open API for Yealink Management Cloud Service V4X.pdf
**Pages:** 41-60 of 164
**Chunk:** 3
---
Open API for Yealink Management Cloud Service V4X
httpPOST /v2/dm/device/reboot HTTP/1.1
Host: api.ymcs.yealink.com
Content-Type: application/json
{
"deviceIds":
["0006572538f74e8683716cf961caa95b","00099642675e4d4bb5e91fd9ae5ce585"],
"deviceType":1
}
Example Response
httpHTTP/1.1 200 OK
Content-Type: application/json;charset=UTF-8
{
"total": 2,
"successCount":1,
"failureCount":1,
"errors":[{
"field":"0006572538f74e8683716cf961caa95b",
"msg":"The resource does not exist or has been deleted"
}]
}
2.3.2 Device Factory Reset
Request Method
POST
Request URL
/v2/dm/device/reset
Body parameter
Paramet Data Requi Description
er Type red
deviceIds String[] Yes Device ID list
deviceTy Integer Yes Device Type 1: Phone Device 3: Room
pe Device
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HTTP status code
Code Description
204 Operation successful
400 Client parameter exception
401 Authentication failed
500 Server exception
Response parameters
Parameter Data Description
Type
total Integer Total number of factory restored devices
successCoun Integer Number of successful factory restored
t
failureCount Integer Number of failed factory restored
errors OpError[] Error message.
OpError object
Parameter Data Type Description
field String Error field
msg String Error message.
Example Request
httpPOST /v2/dm/device/reset HTTP/1.1
Host: api.ymcs.yealink.com
Content-Type: application/json
{
"deviceIds":
["0006572538f74e8683716cf961caa95b","00099642675e4d4bb5e91fd9ae5ce585"],
"deviceType":1
}
Example Response
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httpHTTP/1.1 200 OK
Content-Type: application/json;charset=UTF-8
{
"total": 2,
"successCount":1,
"failureCount":1,
"errors":[{
"field":"0006572538f74e8683716cf961caa95b",
"msg":"The resource does not exist or has been deleted"
}]
}
2.4 Device Identification Management
2.4.1 Obtain Device ID
Request Method
POST
Request URL
/v2/dm/deviceId
Body parameter
Param Data Req Description
eter Type uir
ed
device Integ Yes Device Type 1: Phone Device 3: Room Device
Type er
device Strin No Indicates the type of device identifier, default is
IdType g mac, optional is mac.
deviceI Strin Yes Device ID, limit 200 characters
ds g[]
HTTP status code
Code Description
200 Operation successful
400 Client parameter exception
401 Authentication failed
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500 Server exception
Response parameters
parameter Data Type Description
key String Device identification
deviceId String The device ID.
Example Request
httpPOST /v2/dm/deviceId HTTP/1.1
Host: api.ymcs.yealink.com
Content-Type: application/json
{
"deviceType":1,
"deviceIds":["001565bbb1a9"],
"deviceIdType":"mac"
}
Example Response
httpHTTP/1.1 200
Content-Type: application/json;charset=UTF-8
[{
"key":"001565bbb1a9",
"deviceId":"8d07a56207074d26b61026099625b9e2"
}]
2.5 Device Accessories Management
2.5.1 Accessory List
Request Method
POST
Request URL
/v2/dm/devices/{deviceId}/listParts
Path parameter
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parameter Data Type Required Description
deviceId String Yes The device ID.
Body parameter
Pa Da Re Description
ra ta qu
me Ty ir
te p e
r e d
sk Lo N Number of skipped records, default is 0
ip ng o
li Lo N Maximum number of records to retrieve, default is 10,
mi ng o maximum is 500.
t
au Bo N Whether to respond with the total count, it is recommended
to ol o to set it to true when querying the first page, and pass false
Co ea for subsequent page turns.
un n
t
HTTP status code
Code Description
200 Operation successful
400 Client parameter exception
401 Authentication failed
500 Server exception
Response parameters
Parameter Data Description
Type
id String accessory id
mac String Accessory MAC
sn String Accessory SN
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modelId String Model ID
connectWa String Connection methods for accessories, including USB,
y BT, etc.
connStatus Intege Status, 1: online, 0: offline
r
lanIp String Intranet IP
programVer String Firmware version number
sion
lastReport Long Last reporting time
Time
Example Request
httpPOST /v2/dm/devices/8d07a56207074d26b61026099625b9e2/listParts HTTP/1.1
Host: api.ymcs.yealink.com
Content-Type: application/json
{
"skip": 0,
"limit": 20,
"autoCount": true
}
Example Response
httpHTTP/1.1 200
Content-Type: application/json;charset=UTF-8
{
"skip": 0,
"limit": 10,
"total": 1,
"data":[{
"id": "5d6017f6fe004eb7ac1107c80c1c44b7",
"mac":"001565bbb1a9",
"sn":"1106312113402006",
"modelId":"e7c5c0c406cf4a02bd9ed64183d1de05",
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"modelName": "CP700",
"connectWay":"USB",
"connStatus":1,
"lanIp":"10.60.50.22",
"programVersion":"153.433.0.5",
"lastReportTime":1709577211630
}]
}
2.5.2 Accessory Details
Request Method
GET
Request URL
/v2/dm/devices/{deviceId}/parts/{partId}
Path parameter
parameter Data Type Required Description
deviceId String Yes The device ID.
partId String Yes Accessories ID
HTTP status code
Code Description
200 Operation successful
400 Client parameter exception
401 Authentication failed
500 Server exception
Response parameters
Par Da Description
ame ta
ter Ty
p
e
id St accessory id
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ri
ng
mac St Accessory MAC
ri
ng
sn St Accessory SN
ri
ng
mod St Model ID
elId ri
ng
con St Connection methods for accessories, including USB, BT, etc.
nec ri
tWa ng
y
conn In Status, 1: online, 0: offline
Stat te
us ge
r
lanI St Intranet IP
p ri
ng
prog St Firmware version number
ramV ri
ersi ng
on
last Lo Last reporting time
Rep ng
ortT
ime
extr Ex Additional information related to the model, when the model is
aInf tr a sensor, the response content includes temperature, battery
o aI level, and other information.
nf
o
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ExtraInfo object definition
When the model is a sensor, the content is as follows.
parameter Data Type Description
batteryLevel Integer Battery Level
humidity Integer Humidity
irradiance IntegerIlluminance
temperature Integer Temperature
numPeople Integer People Count Statistics
Example Request
httpGET /v2/dm/devices/8d07a56207074d26b61026099625b9e2/
parts/104aa43ca9994de0825ec8d32f3a8c60 HTTP/1.1
Host: api.ymcs.yealink.com
Example Response
httpHTTP/1.1 200
Content-Type: application/json;charset=UTF-8
{
"id": "104aa43ca9994de0825ec8d32f3a8c60",
"mac":"84fd27df8045",
"sn":"803111D070000358",
"modelId":"50b2674518a648968367ea2bb61a5572",
"modelName":"RoomSensor",
"connectWay":"BT",
"connStatus":1,
"lanIp":"10.60.50.21",
"programVersion":"153.433.0.5",
"lastReportTime":1709577211630,
"extraInfo":{
"batteryLevel":100,
"humidity":55,
"irradiance":27,
"temperature":31,
"numPeople":2
}
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}
2.5.2 Accessory Restart
Request Method
POST
Request URL
/v2/dm/devices/{deviceId}/parts/reboot
Path parameter
parameter Data Type Required Description
deviceId String Yes The device ID.
Body parameter
Pa Dat Re Description
ram a qu
ete Ty ir
r pe ed
par Stri No Accessory ID list, maximum length 200, not passing
tId ng[ indicates a restart of all accessories under this device.
s ]
HTTP status code
Code Description
200 Operation successful
400 Client parameter exception
401 Authentication failed
500 Server exception
Response parameters
parameter Data Type Description
total Integer Total number of rebooted devices
successCount Integer Number of successful reboots
failureCount Integer Number of failed reboots
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errors OpError[] Error message.
OpError object
Parameter Data Type Description
field String Error field
msg String Error message.
Example Request
httpPOST /v2/dm/device/0006572538f74e8683716cf961caa95b/parts/reboot HTTP/1.1
Host: api.ymcs.yealink.com
Content-Type: application/json
{
"partIds":["00ab7c8da8ff4345af3857feb68aedef","0299d1254f7042068c4ef1c5895b7e5a"]
}
Example Response
httpHTTP/1.1 200 OK
Content-Type: application/json;charset=UTF-8
{
"total": 2,
"successCount":1,
"failureCount":1,
"errors":[{
"field":"00ab7c8da8ff4345af3857feb68aedef",
"msg":"The resource does not exist or has been deleted"
}]
}
2.5.4 Restore Accessories to Factory Settings
Request Method
POST
Request URL
/v2/dm/devices/{deviceId}/parts/reset
Path parameter
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parameter Data Type Required Description
deviceId String Yes The device ID.
Body parameter
Pa Da Re Description
ra ta qu
me Ty ir
te p e
r e d
pa St N Accessory ID list, maximum length of 200, if not provided,
rt ri o indicates that all accessories under this device will be
Id ng restored to factory settings.
s []
HTTP status code
Code Description
200 Operation successful
400 Client parameter exception
401 Authentication failed
500 Server exception
Response parameters
Parameter Data Description
Type
total Integer Total number of factory restored devices
successCoun Integer Number of successful factory restored
t
failureCount Integer Number of failed factory restored
errors OpError[] Error message.
OpError object
Parameter Data Type Description
field String Error field
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msg String Error message.
Example Request
httpPOST /v2/dm/device/0006572538f74e8683716cf961caa95b/parts/reset HTTP/1.1
Host: api.ymcs.yealink.com
Content-Type: application/json
{
"partIds":["00ab7c8da8ff4345af3857feb68aedef","0299d1254f7042068c4ef1c5895b7e5a"]
}
Example Response
httpHTTP/1.1 200 OK
Content-Type: application/json;charset=UTF-8
{
"total": 2,
"successCount":1,
"failureCount":1,
"errors":[{
"field":"00ab7c8da8ff4345af3857feb68aedef",
"msg":"The resource does not exist or has been deleted"
}]
}
2.6 Device Account Management
2.6.1 Device Binding Account
Request Method
POST
Request URL
/v2/dm/devices/{deviceId}/bindAccounts
Path parameter
parameter Data Type Required Description
deviceId String Yes The device ID.
Body parameter
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Parame Data Type Requi Description
ter red
account BindAccount Yes List of account information to be bound
s []
BindAccount object definition
Parameter Data Description
Type
lineId integer Account line, starting from 1
accountType Integer Account type: 0: SIP, 1: H323, 2: SFB
accountId String Account ID
HTTP status code
Code Description
200 Operation successful
400 Client parameter exception
401 Authentication failed
500 Server exception
Response parameters
parameter Data Type Description
total Integer Total number of bindings
successCount Integer Number of successful bindings
failureCount Integer Number of failed bindings
errors OpError[] Error message.
OpError object
Parameter Data Type Description
field String Error field
msg String Error message.
Example Request
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httpPOST /v2/dm/devices/8d07a56207074d26b61026099625b9e2/bindAccounts
HTTP/1.1
Host: api.ymcs.yealink.com
Content-Type: application/json
[{
"lineId":1,
"accountType":0,
"accountId":"604e67944c7c43fe8b66099254ec3439"
},{
"lineId":2,
"accountType":0,
"accountId":"a45a6b4a7e0447b8a6c3f2839d902acd"
}]
Example Response
httpHTTP/1.1 200 OK
Content-Type: application/json;charset=UTF-8
{
"total": 2,
"successCount":1,
"failureCount":1,
"errors":[{
"field":"604e67944c7c43fe8b66099254ec3439",
"msg":"The resource does not exist or has been deleted"
}]
}
2.6.2 Device Unbinding Account
Request Method
POST
Request URL
/v2/dm/devices/{deviceId}/unbindAccounts
Path parameter
parameter Data Type Required Description
deviceId String Yes The device ID.
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Body parameter
Paramete Data Require Description
r Type d
accountIds String[] Yes List of account IDs to be unbound
HTTP status code
Code Description
204 Operation successful
400 Client parameter exception
401 Authentication failed
500 Server exception
Response parameters
parameter Data Type Description
total Integer The total number of unbundled
successCount Integer Number of successful unbindings
failureCount Integer Number of failed unbindings
errors OpError[] Error message.
OpError object
Parameter Data Type Description
field String Error field
msg String Error message.
Example Request
httpPOST /v2/dm/devices/8d07a56207074d26b61026099625b9e2/unbindAccounts
HTTP/1.1
Host: api.ymcs.yealink.com
Content-Type: application/json
{
"accountIds":
["604e67944c7c43fe8b66099254ec3439","a45a6b4a7e0447b8a6c3f2839d902acd"]
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}
Example Response
httpHTTP/1.1 200 OK
Content-Type: application/json;charset=UTF-8
{
"total": 2,
"successCount":1,
"failureCount":1,
"errors":[{
"field":"604e67944c7c43fe8b66099254ec3439",
"msg":"The resource does not exist or has been deleted"
}]
}
2.6.3 List of accounts bound to the device
Request Method
GET
Request URL
/v2/dm/devices/{deviceId}/boundAccounts
Path parameter
parameter Data Type Required Description
deviceId String Yes The device ID.
HTTP status code
Code Description
200 Operation successful
400 Client parameter exception
401 Authentication failed
500 Server exception
Response parameters
Parameter Data Type Description
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data BindAccount[] Bind account information array
BindAccount object definition
Parameter Data Description
Type
accountId String Account ID
lineId Integer Account line, starting from 1
accountType Integer Account type: 0: SIP, 1: H323, 2: SFB
accountServer String Account server address
registerName String Registration Name
username String User Name
Example Request
httpGET /v2/dm/devices/8d07a56207074d26b61026099625b9e2/boundAccounts
HTTP/1.1
Host: api.ymcs.yealink.com
Example Response
httpHTTP/1.1 200
Content-Type: application/json
[{
"accountId":"604e67944c7c43fe8b66099254ec3439"
"lineId":1,
"accountType":0,
"accountServer":"10.200.108.48",
"registerName":"1000",
"username":"1000"
},{
"accountId":"a45a6b4a7e0447b8a6c3f2839d902acd"
"lineId":2,
"accountType":0,
"accountServer":"10.200.108.48",
"registerName":"2000",
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"username":"2000"
}]
3.Account Management
3.1 Add SIP account
Request Method
POST
Request URL
/v2/dm/sipAccounts
Body parameter
Paramet Data Requ Description
er Type ired
register String Yes The registered name, with no more than 128
Name characters.
usernam String Yes Username, maximum length 128
e
passwor String Yes Password, maximum length 128
d
display String No Display name, maximum length 128
Name
label String No Label, maximum length 128
sipServe SipSer Yes sip server 1 address
r1 ver
sipServe SipSer No sip server 2 address
r2 ver
remark String No Note, maximum length 512
siteId String No Site ID to be assigned
SipServer object definition
Parameter Data Type Description
host String Server address, maximum length 256
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port Integer Server port, 0~65535
HTTP status code
Code Description
201 Operation successful
400 Client parameter exception
401 Authentication failed
500 Server exception
Response parameters
Parameter Data Description
Type
id String account id
username String username
registerInfo String Registration Information
serverAddress String Server address
accountType Integer Account type, 0: SIP, 1: H323, 2: SFB
remark String Note
createTime Long Creation time
Example Request
httpPOST /v2/dm/sipAccounts HTTP/1.1
Host: api.ymcs.yealink.com
Content-Type: application/json
{
"registerName": "2552",
"username": "2552",
"password": "******",
"label": "2552",
"displayName": "2552",
"sipServer1": {
"host": "ume.yealink.com",
"port":5061
},
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# Open API for Yealink Management Cloud Service V4X.pdf - Pages 61-80
**Source:** Open API for Yealink Management Cloud Service V4X.pdf
**Pages:** 61-80 of 164
**Chunk:** 4
---
Open API for Yealink Management Cloud Service V4X
"siteId":"0006d62003684754b11c09c5d94ea687",
"remark":"test"
}
Example Response
httpHTTP/1.1 201 Created
Content-Type: application/json;charset=UTF-8
{
"id": "e33b8f25247e45de84dd4c74503b241a",
"registerInfo": "2552",
"username": "2552",
"serverAddress": "ume.yealink.com",
"accountType": 0,
"createTime": 1698052518923
}
3.2 Edit SIP Account
Request Method
PATCH
Request URL
/v2/dm/sipAccounts/{accountId}
Path parameter
parameter Data Type Required Description
accountId String Yes Account
Body parameter
Parameter Data Requir Description
Type ed
registerNam String Yes Namemaximum length 128
e
username String Yes Username, maximum length 128
password String Yes Password, maximum length 128
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displayName String No Display name, maximum length 128
label String No Label, maximum length 128
sipServer1 SipServe Yes sip server 1 address
r
sipServer2 SipServe No sip server 2 address
r
remark String No Note, maximum length 512
siteId String No Site ID to be assigned
SipServer object definition
Parameter Data Type Description
host String Server address, maximum length 256
port Integer Server port, 0~65535
HTTP status code
Code Description
204 Operation successful
400 Client parameter exception
401 Authentication failed
500 Server exception
Example Request
httpPATCH /v2/dm/sipAccounts/e33b8f25247e45de84dd4c74503b241a HTTP/1.1
Host: api.ymcs.yealink.com
Content-Type: application/json
{
"registerName": "2553",
"username": "2552",
"password": "******",
"label": "2552",
"displayName": "2552",
"sipServer1": {
"host": "ume.yealink.com",
"port":5061
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},
"siteId":"0006d62003684754b11c09c5d94ea687",
"remark":"test"
}
Example Response
httpHTTP/1.1 204
3.3 Account List
Request Method
POST
Request URL
/v2/dm/listAccounts
Body parameter
Par Dat Req Description
ame a uir
ter Ty ed
pe
skip Lo No Number of skipped records, default is 0
ng
limit Lo No Maximum number of records to retrieve, default is 10,
ng maximum is 500.
aut Boo No Whether to respond with the total count, it is
oCo lea recommended to set it to true when querying the first
unt n page, and pass false for subsequent page turns.
filte Filt No search parameters
r er
Filter object definition
Paramete Data Type Require Description
r d
username String No Username fuzzy search keyword
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HTTP status code
Code Description
200 Operation successful
400 Client parameter exception
401 Authentication failed
500 Server exception
Response parameters
Parameter Data Type Description
skip Long offset
limit Long The maximum returned number.
total Long Total quantity
data Account[] Account information array
Account object definition
Parameter Data Description
Type
id String account id
username String username
registerInfo String Registration Information
serverAddress String Server address
accountType Integer Account type, 0: SIP, 1: H323, 2: SFB
remark String Note
createTime Long Creation time
Example Request
httpPOST /v2/dm/listAccounts HTTP/1.1
Host: api.ymcs.yealink.com
Content-Type: application/json
{
"skip": 0,
"limit": 20,
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"autoCount": true,
"filter":{
"username":"2552"
}
}
Example Response
httpHTTP/1.1 200
Content-Type: application/json;charset=UTF-8
{
"skip": 0,
"limit": 10,
"total": 1,
"data":[{
"id": "e33b8f25247e45de84dd4c74503b241a",
"registerInfo": "2552",
"username": "h323",
"accountType": 1,
"createTime": 1698052518923
}]
}
3.4 Delete Account
Request Method
POST
Request URL
/v2/dm/delAccounts
Body parameter
Paramete Data Requir Description
r Type ed
accountId String[] Yes Account ID list, maximum length 200
s
HTTP status code
Code Description
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200 Operation successful
400 Client parameter exception
401 Authentication failed
500 Server exception
Response parameters
Parameter Data Description
Type
total Integer Delete total count
successCount Integer Total number of successful deletions.
failureCount Integer The total number of failures.
errors OpError[] Error message.
OpError object
Parameter Data Type Description
field String Error field
msg String Error message.
Example Request
httpPOST /v2/dm/delAccounts HTTP/1.1
Host: api.ymcs.yealink.com
Content-Type: application/json
{
"accountIds":
["e33b8f25247e45de84dd4c74503b241a","2d3e77b736e240eabf25aa1f5448aa0c"]
}
Example Response
httpHTTP/1.1 200 OK
Content-Type: application/json;charset=UTF-8
{
"total": 2,
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"successCount":1,
"failureCount":1,
"errors":[{
"field":"2d3e77b736e240eabf25aa1f5448aa0c",
"msg":"The resource does not exist or has been deleted"
}]
}
4.Configuration Management
4.1 Telephone Device Configuration Management
4.1.1 Device Configuration List
Request Method
POST
Request URL
/v2/dm/listDeviceConfigs
Body parameter
Para Data Requ Description
mete Type ired
r
skip Long No Number of skipped records, default is 0
limit Long No Maximum number of records to retrieve, default is
10, maximum is 500.
auto Bool No Whether to return the total number of records
Coun ean
t
filter Filter No filter condition
Filter object definition
Par Dat Re Description
ame a qu
ter Typ ire
e d
ma Stri No Device MAC fuzzy search keyword, maximum length 17,
c ng supports with : or -, such as 00:15:65:bb:b1:a9
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Response parameters
Parameter Data Type Description
skip Long offset
limit Long The maximum returned number.
total Long Total data volume
data Config[] Config information array
Config object definition
parameter Data Description
Type
id String The primary key ID.
name String The configuration name.
modelId String The device model ID.
Description String Enter a description for the configuration.
HTTP status code
Code Description
200 Operation successful
400 Client parameter exception
401 Authentication failed
500 Server exception
Example Request
httpPOST /v2/dm/listDeviceConfigs HTTP/1.1
Host: api.ymcs.yealink.com
Content-Type: application/json
{
"skip": 0,
"limit": 10,
"autoCount": true,
"filter":{
"mac":"001565bbb1a9"
}
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}
Example Response
httpHTTP/1.1 200
Content-Type: application/json;charset=UTF-8
{
"skip": 0,
"limit": 10,
"total": 1,
"data":[{
"id": "8d07a56207074d26b61026099625b9e2",
"name":"my config",
"modelId":"61e659e4d78d42ebada88ef1eb751b64",
"Description":"my t54s config"
}]
}
4.1.2 Add Device Configuration
Request Method
POST
Request URL
/v2/dm/deviceConfigs
Body parameter
Paramete Data Requ Description
r Type ired
deviceId Strin Yes Device ID
g
content Strin Yes cfg file content
g
autoPush Bool No Whether to automatically push this device
ean configuration when the phone device is
powered on for the first time or restored to
factory settings, true: yes false: no
HTTP status code
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Code Description
201 Operation successful
400 Client parameter exception
401 Authentication failed
500 Server exception
Response parameters
Parameter Data Type Description
id String The device configuration ID.
Example Request
httpPOST /v2/dm/deviceConfigs HTTP/1.1
Host: api.ymcs.yealink.com
Content-Type: application/json
{
"deviceId": "8d07a56207074d26b61026099625b9e2",
"content": "lang.wui=English\nlang.gui=English",
"autoPush":true
}
Example Response
httpHTTP/1.1 201 Created
Content-Type: application/json;charset=UTF-8
{
"id": "d916a46b4557464c87c278cb37477bef"
}
4.1.3 Delete Device Configuration
Request Method
POST
Request URL
/v2/dm/delDeviceConfigs
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Body parameter
Parame Data Requi Description
ter Type red
configI String[] Yes Device configuration ID list, maximum length
ds 200
HTTP status code
Code Description
200 Operation successful
400 Client parameter exception
401 Authentication failed
500 Server exception
Response parameters
Parameter Data Description
Type
total Integer Delete total count
successCount Integer Total number of successful deletions.
failureCount Integer The total number of failures.
errors OpError[] Error message.
OpError object
Parameter Data Type Description
field String Error field
msg String Error message.
Example Request
httpPOST /v2/dm/delDeviceConfigs HTTP/1.1
Host: api.ymcs.yealink.com
Content-Type: application/json
{
"configIds":
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["e33b8f25247e45de84dd4c74503b241a","8d07a56207074d26b61026099625b9e2"]
}
Example Response
httpHTTP/1.1 200 OK
Content-Type: application/json;charset=UTF-8
{
"total": 2,
"successCount":1,
"failureCount":1,
"errors":[{
"field":"e33b8f25247e45de84dd4c74503b241a",
"msg":"The resource does not exist or has been deleted"
}]
}
4.1.4 Device Configuration Details
Request Method
GET
Request URL
/v2/dm/deviceConfigs/{configId}
Path parameter
Paramete Data Type Require Description
r d
configId String Yes The device configuration ID.
HTTP status code
Code Description
200 Operation successful
400 Client parameter exception
401 Authentication failed
500 Server exception
Response parameters
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parameter Data Description
Type
id String The device configuration ID.
name String The configuration name.
modelId String The device model ID.
content String Configuration Content
Description String Enter a description for the configuration.
Example Request
httpGET /v2/dm/deviceConfigs/e33b8f25247e45de84dd4c74503b241a HTTP/1.1
Host: api.ymcs.yealink.com
Example Response
httpHTTP/1.1 200
Content-Type: application/json;charset=UTF-8
{
"id": "8d07a56207074d26b61026099625b9e2",
"name":"my config",
"modelId":"61e659e4d78d42ebada88ef1eb751b64",
"content":"#!version:1.0.0.1\naccount.1.codec.g722.enable=1"
"Description":"my t54s config"
}
4.1.5 Push Device Configuration
Request Method
POST
Request URL
/v2/dm/deviceConfigs/{configId}/push
Path parameter
parameter Data Type Required Description
configId String Yes The configuration ID.
HTTP status code
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Code Description
204 Operation successful
400 Client parameter exception
401 Authentication failed
500 Server exception
Example Request
httpPOST /v2/dm/deviceConfigs/e33b8f25247e45de84dd4c74503b241a/push HTTP/1.1
Host: api.ymcs.yealink.com
Example Response
httpHTTP/1.1 204
4.2 Telephone Substation Configuration Management
4.2.1 Add Sub-site Configuration
Request Method
POST
Request URL
/v2/dm/siteConfigs
Body parameter
Paramet Data Requi Description
er Type red
name String Yes Sub-site configuration name, length 64
siteId String Yes Site ID
deviceTy Integer Yes Device Type 1: Phone Device
pe
modelId String No Model ID, leaving it blank indicates all models
content String No Configuration file content
Descripti String No Description, length 256
on
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HTTP status code
Code Description
201 Operation successful
400 Client parameter exception
401 Authentication failed
500 Server exception
Response parameters
Parameter Data Type Description
id String The device configuration ID.
Example Request
httpPOST /v2/dm/siteConfigs HTTP/1.1
Host: api.ymcs.yealink.com
Content-Type: application/json
{
"name": "site1 config",
"siteId":"048a97f00ece46bd8d8bf97f5002992a",
"deviceType":1,
"modelId":"db249ca8f83f425baeda09214288d0a9",
"content": "lang.wui=English\nlang.gui=English",
"Description":"test"
}
Example Response
httpHTTP/1.1 201 Created
Content-Type: application/json;charset=UTF-8
{
"id": "8b7f1739ad6d4a578267d09b53a262a3"
}
4.2.2 Edit Subsite Configuration
Request Method
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PATCH
Request URL
/v2/dm/siteConfigs/{configId}
Path parameter
Parameter Data Type Required Description
configId String Yes Subsite configuration ID.
Body parameter
Paramet Data Requi Description
er Type red
name String Yes Sub-site configuration name, length 64
siteId String Yes Site ID
deviceTy Integer Yes Device Type 1: Phone Device
pe
modelId String No Model ID, leaving it blank indicates all models
content String No Configuration file content
Descripti String No Description, length 256
on
HTTP status code
Code Description
204 Operation successful
400 Client parameter exception
401 Authentication failed
500 Server exception
Example Request
httpPATCH /v2/dm/siteConfigs/8b7f1739ad6d4a578267d09b53a262a3 HTTP/1.1
Host: api.ymcs.yealink.com
Content-Type: application/json
{
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"name": "site1 config2",
"siteId":"048a97f00ece46bd8d8bf97f5002992a",
"deviceType":1,
"modelId":"db249ca8f83f425baeda09214288d0a9",
"content": "lang.wui=English\nlang.gui=English",
"Description":"test2"
}
Example Response
httpHTTP/1.1 204
4.2.3 Delete Subsite Configuration
Request Method
POST
Request URL
/v2/dm/delSiteConfigs
Body parameter
Param Data Requi Description
eter Type red
configI String[] Yes Sub-site configuration ID list, maximum length
ds 200
HTTP status code
Code Description
200 Operation successful
400 Client parameter exception
401 Authentication failed
500 Server exception
Response parameters
Parameter Data Description
Type
total Integer Delete total count
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successCount Integer Total number of successful deletions.
failureCount Integer The total number of failures.
errors OpError[] Error message.
OpError object
Parameter Data Type Description
field String Error field
msg String Error message.
Example Request
httpPOST /v2/dm/delSiteConfigs HTTP/1.1
Host: api.ymcs.yealink.com
Content-Type: application/json
{
"configIds":
["8b7f1739ad6d4a578267d09b53a262a3","e33b8f25247e45de84dd4c74503b241a"]
}
Example Response
httpHTTP/1.1 200 OK
Content-Type: application/json;charset=UTF-8
{
"total": 2,
"successCount":1,
"failureCount":1,
"errors":[{
"field":"e33b8f25247e45de84dd4c74503b241a",
"msg":"The resource does not exist or has been deleted"
}]
}
4.2.4 Subsite Configuration Details
Request Method
GET
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Request URL
/v2/dm/siteConfigs/{configId}
Path parameter
Parameter Data Type Required Description
configId String Yes Subsite configuration ID.
HTTP status code
Code Description
200 Operation successful
400 Client parameter exception
401 Authentication failed
500 Server exception
Response parameters
Parameter Data Description
Type
id String Sub-site Configuration ID
name String Sub-site configuration name, length 64
siteId String Site ID
deviceType Integer Device Type 1: Phone Device
modelId String Model ID
content String Configuration file content
Description String Description, length 256
Example Request
httpGET /v2/dm/siteConfigs/8b7f1739ad6d4a578267d09b53a262a3 HTTP/1.1
Host: api.ymcs.yealink.com
Example Response
httpHTTP/1.1 200
Content-Type: application/json;charset=UTF-8
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{
"id": "8b7f1739ad6d4a578267d09b53a262a3",
"name": "site1 config2",
"siteId":"048a97f00ece46bd8d8bf97f5002992a",
"deviceType":1,
"modelId":"db249ca8f83f425baeda09214288d0a9",
"content": "lang.wui=English\nlang.gui=English",
"Description":"test2"
}
4.2.5 Substation Configuration List
Request Method
POST
Request URL
/v2/dm/listSiteConfigs
Body parameter
Para Data Requ Description
mete Type ired
r
skip Long No Number of skipped records, default is 0
limit Long No Maximum number of records to retrieve, default is
10, maximum is 500.
auto Bool No Whether to return the total number of records
Coun ean
t
Response parameters
Parameter Data Type Description
skip Long offset
limit Long The maximum returned number.
total Long Total data volume
data Config[] Config information array
Config definition
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# Open API for Yealink Management Cloud Service V4X.pdf - Pages 81-100
**Source:** Open API for Yealink Management Cloud Service V4X.pdf
**Pages:** 81-100 of 164
**Chunk:** 5
---
Open API for Yealink Management Cloud Service V4X
Parameter Data Description
Type
id String Sub-site Configuration ID
name String Sub-site configuration name, length 64
siteId String Site ID
deviceType Integer Device Type 1: Phone Device
modelId String Model ID
Description String Description, length 256
HTTP status code
Code Description
200 Operation successful
400 Client parameter exception
401 Authentication failed
500 Server exception
Example Request
httpPOST /v2/dm/listSiteConfigs HTTP/1.1
Host: api.ymcs.yealink.com
Content-Type: application/json
{
"skip": 0,
"limit": 10,
"autoCount": true
}
Example Response
httpHTTP/1.1 200
Content-Type: application/json;charset=UTF-8
{
"skip": 0,
"limit": 10,
"total": 1,
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"data":[{
"id": "8b7f1739ad6d4a578267d09b53a262a3",
"name": "site1 config2",
"siteId":"048a97f00ece46bd8d8bf97f5002992a",
"deviceType":1,
"modelId":"db249ca8f83f425baeda09214288d0a9",
"Description":"test2"
}]
}
4.2.6 Push Subsite Configuration
Request Method
POST
Request URL
/v2/dm/siteConfigs/{configId}/push
Path parameter
parameter Data Type Required Description
configId String Yes The configuration ID.
HTTP status code
Code Description
204 Operation successful
400 Client parameter exception
401 Authentication failed
500 Server exception
Example Request
httpPOST /v2/dm/siteConfigs/8b7f1739ad6d4a578267d09b53a262a3/push HTTP/1.1
Host: api.ymcs.yealink.com
Example Response
httpHTTP/1.1 204
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4.3 Phone Group Configuration Management
4.3.1 Add Group Configuration
Request Method
POST
Request URL
/v2/dm/groupConfigs
Body parameter
Paramete Data Requi Description
r Type red
name String Yes Group configuration name, length 64
deviceGro String Yes Device Group ID
upId
deviceTyp Integer Yes Device Type 1: Phone Device
e
modelId String No Model ID, leaving it blank indicates all
models
content String No Configuration file content
Descriptio String No Description, length 256
n
Response parameters
Parameter Data Type Description
id String Group Configuration ID
HTTP status code
Code Description
201 Operation successful
400 Client parameter exception
401 Authentication failed
500 Server exception
Example Request
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httpPOST /v2/dm/groupConfigs HTTP/1.1
Host: api.ymcs.yealink.com
Content-Type: application/json
{
"name": "group config",
"deviceGroupId":"1185861ed00840ea99a7b07aa0f28f88",
"deviceType":1,
"modelId":"db249ca8f83f425baeda09214288d0a9",
"content": "lang.wui=English\nlang.gui=English",
"Description":"test"
}
Example Response
httpHTTP/1.1 201 Created
Content-Type: application/json;charset=UTF-8
{
"id": "8faa39e34929425f85b4cd9925a2bbcb"
}
4.3.2 Edit Group Configuration
Request Method
PATCH
Request URL
/v2/dm/groupConfigs/{configId}
Path parameter
Parameter Data Type Required Description
configId String Yes Group Configuration ID
Body parameter
Paramete Data Requi Description
r Type red
name String Yes Group configuration name, length 64
deviceGro String Yes Device Group ID
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upId
deviceTyp Integer Yes Device Type 1: Phone Device
e
modelId String No Model ID, leaving it blank indicates all
models
content String No Configuration file content
Descriptio String No Description, length 256
n
HTTP status code
Code Description
204 Operation successful
400 Client parameter exception
401 Authentication failed
500 Server exception
Example Request
httpPATCH /v2/dm/groupConfigs/8faa39e34929425f85b4cd9925a2bbcb HTTP/1.1
Host: api.ymcs.yealink.com
Content-Type: application/json
{
"name": "group config2",
"deviceGroupId":"1185861ed00840ea99a7b07aa0f28f88",
"deviceType":1,
"modelId":"db249ca8f83f425baeda09214288d0a9",
"content": "lang.wui=English\nlang.gui=English",
"Description":"test2"
}
Example Response
httpHTTP/1.1 204
4.3.3 Delete Group Configuration
Request Method
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POST
Request URL
/v2/dm/delGroupConfigs
Body parameter
Parame Data Requi Description
ter Type red
configI String[] Yes Group configuration ID list, maximum length
ds 200
HTTP status code
Code Description
200 Operation successful
400 Client parameter exception
401 Authentication failed
500 Server exception
Response parameters
Parameter Data Description
Type
total Integer Delete total count
successCount Integer Total number of successful deletions.
failureCount Integer The total number of failures.
errors OpError[] Error message.
OpError object
Parameter Data Type Description
field String Error field
msg String Error message.
Example Request
httpDELETE /v2/dm/delGroupConfigs HTTP/1.1
Host: api.ymcs.yealink.com
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Content-Type: application/json
{
"configIds":
["8faa39e34929425f85b4cd9925a2bbcb","e33b8f25247e45de84dd4c74503b241a"]
}
Example Response
httpHTTP/1.1 200 OK
Content-Type: application/json;charset=UTF-8
{
"total": 2,
"successCount":1,
"failureCount":1,
"errors":[{
"field":"e33b8f25247e45de84dd4c74503b241a",
"msg":"The resource does not exist or has been deleted"
}]
}
4.3.4 Group Configuration Details
Request Method
GET
Request URL
/v2/dm/groupConfigs/{configId}
Path parameter
Parameter Data Type Required Description
configId String Yes Group Configuration ID
Response parameters
Parameter Data Description
Type
id String Group Configuration ID
name String Group configuration name, length 64
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deviceGroupId String Group ID
deviceType Integer Device Type 1: Phone Device
modelId String Model ID
content String Configuration file content
Description String Description, length 256
HTTP status code
Code Description
200 Operation successful
400 Client parameter exception
401 Authentication failed
500 Server exception
Example Request
httpGET /v2/dm/groupConfigs/8faa39e34929425f85b4cd9925a2bbcb HTTP/1.1
Host: api.ymcs.yealink.com
Example Response
httpHTTP/1.1 200
Content-Type: application/json;charset=UTF-8
{
"id": "8faa39e34929425f85b4cd9925a2bbcb",
"name": "group config2",
"deviceGroupId":"1185861ed00840ea99a7b07aa0f28f88",
"deviceType":1,
"modelId":"db249ca8f83f425baeda09214288d0a9",
"content": "lang.wui=English\nlang.gui=English",
"Description":"test2"
}
4.3.5 Group Configuration List
Request Method
POST
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Request URL
/v2/dm/listGroupConfigs
Body parameter
Para Data Requ Description
mete Type ired
r
skip Long No Number of skipped records, default is 0
limit Long No Maximum number of records to retrieve, default is
10, maximum is 500.
auto Bool No Whether to return the total number of records
Coun ean
t
Response parameters
Parameter Data Type Description
skip Long offset
limit Long The maximum returned number.
total Long Total data volume
data Config[] Config information array
Config definition
Parameter Data Description
Type
id String Group Configuration ID
name String Group configuration name, length 64
deviceGroupId String Group ID
deviceType Integer Device Type 1: Phone Device
modelId String Model ID
Description String Description, length 256
HTTP status code
Code Description
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200 Operation successful
400 Client parameter exception
401 Authentication failed
500 Server exception
Example Request
httpPOST /v2/dm/listGroupConfigs HTTP/1.1
Host: api.ymcs.yealink.com
Content-Type: application/json
{
"skip": 0,
"limit": 10,
"autoCount": true
}
Example Response
httpHTTP/1.1 200
Content-Type: application/json;charset=UTF-8
{
"skip": 0,
"limit": 10,
"total": 1,
"data":[{
"id": "8faa39e34929425f85b4cd9925a2bbcb",
"name": "group config2",
"deviceGroupId":"1185861ed00840ea99a7b07aa0f28f88",
"deviceType":1,
"modelId":"db249ca8f83f425baeda09214288d0a9",
"Description":"test2"
}]
}
4.3.6 Push Group Configuration
Request Method
POST
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Request URL
/v2/dm/groupConfigs/{configId}/push
Path parameter
parameter Data Type Required Description
configId String Yes The configuration ID.
HTTP status code
Code Description
204 Operation successful
400 Client parameter exception
401 Authentication failed
500 Server exception
Example Request
httpPOST /v2/dm/groupConfigs/8faa39e34929425f85b4cd9925a2bbcb/push HTTP/1.1
Host: api.ymcs.yealink.com
Example Response
httpHTTP/1.1 204
4.4 Conference Room Equipment Configuration Management
4.4.1 Save Device Configuration
Request Method
PUT
Request URL
/v2/dm/rooms/deviceConfigs
Body parameter
Parameter Data Type Required Description
deviceId String Yes Device ID
content String Yes cfg file content
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HTTP status code
Code Description
200 Operation successful
400 Client parameter exception
401 Authentication failed
500 Server exception
Response parameters
Parameter Data Type Description
id String The device configuration ID.
Example Request
httpPUT /v2/dm/rooms/deviceConfigs HTTP/1.1
Host: api.ymcs.yealink.com
Content-Type: application/json
{
"deviceId": "8d07a56207074d26b61026099625b9e2",
"content": "lang.wui=English\nlang.gui=English"
}
Example Response
httpHTTP/1.1 200 OK
Content-Type: application/json;charset=UTF-8
{
"id": "d916a46b4557464c87c278cb37477bef"
}
4.4.2 Device Configuration Details
Request Method
GET
Request URL
/v2/dm/rooms/deviceConfigs/{configId}
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Path parameter
Paramete Data Type Require Description
r d
configId String Yes The device configuration ID.
HTTP status code
Code Description
200 Operation successful
400 Client parameter exception
401 Authentication failed
500 Server exception
Response parameters
Parameter Data Type Description
id String The device configuration ID.
content String Configuration ID
Example Request
httpGET /v2/dm/rooms/deviceConfigs/e33b8f25247e45de84dd4c74503b241a HTTP/1.1
Host: api.ymcs.yealink.com
Example Response
httpHTTP/1.1 200
Content-Type: application/json;charset=UTF-8
{
"id": "8d07a56207074d26b61026099625b9e2",
"content":"#!version:1.0.0.1\naccount.1.codec.g722.enable=1"
}
4.4.3 Push Device Configuration
Request Method
POST
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Request URL
/v2/dm/rooms/deviceConfigs/{configId}/push
Path parameter
parameter Data Type Required Description
configId String Yes The configuration ID.
HTTP status code
Code Description
204 Operation successful
400 Client parameter exception
401 Authentication failed
500 Server exception
Example Request
httpPOST /v2/dm/rooms/deviceConfigs/e33b8f25247e45de84dd4c74503b241a/push
HTTP/1.1
Host: api.ymcs.yealink.com
Example Response
httpHTTP/1.1 204
4.4 Conference Room Equipment Configuration Management
4.4.1 Save Device Configuration
Request Method
PUT
Request URL
/v2/dm/rooms/deviceConfigs
Body parameter
Parameter Data Type Required Description
deviceId String Yes Device ID
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content String Yes cfg file content
HTTP status code
Code Description
200 Operation successful
400 Client parameter exception
401 Authentication failed
500 Server exception
Response parameters
Parameter Data Type Description
id String The device configuration ID.
Example Request
httpPUT /v2/dm/rooms/deviceConfigs HTTP/1.1
Host: api.ymcs.yealink.com
Content-Type: application/json
{
"deviceId": "8d07a56207074d26b61026099625b9e2",
"content": "lang.wui=English\nlang.gui=English"
}
Example Response
httpHTTP/1.1 200 OK
Content-Type: application/json;charset=UTF-8
{
"id": "d916a46b4557464c87c278cb37477bef"
}
4.4.2 Device Configuration Details
Request Method
GET
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Request URL
/v2/dm/rooms/deviceConfigs/{configId}
Path parameter
Paramete Data Type Require Description
r d
configId String Yes The device configuration ID.
HTTP status code
Code Description
200 Operation successful
400 Client parameter exception
401 Authentication failed
500 Server exception
Response parameters
Parameter Data Type Description
id String The device configuration ID.
content String Configuration ID
Example Request
httpGET /v2/dm/rooms/deviceConfigs/e33b8f25247e45de84dd4c74503b241a HTTP/1.1
Host: api.ymcs.yealink.com
Example Response
httpHTTP/1.1 200
Content-Type: application/json;charset=UTF-8
{
"id": "8d07a56207074d26b61026099625b9e2",
"content":"#!version:1.0.0.1\naccount.1.codec.g722.enable=1"
}
4.4.3 Push Device Configuration
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Request Method
POST
Request URL
/v2/dm/rooms/deviceConfigs/{configId}/push
Path parameter
parameter Data Type Required Description
configId String Yes The configuration ID.
HTTP status code
Code Description
204 Operation successful
400 Client parameter exception
401 Authentication failed
500 Server exception
Example Request
httpPOST /v2/dm/rooms/deviceConfigs/e33b8f25247e45de84dd4c74503b241a/push
HTTP/1.1
Host: api.ymcs.yealink.com
Example Response
httpHTTP/1.1 204
5.RPS management
5.1 RPS Device Management
5.1.1 Add Device
Request Method
POST
Request URL
/v2/rps/devices
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Body parameter
Parameter Data Requ Description
Type ired
mac String Yes Device MAC, minimum length 12, maximum
length 17
sn String Yes SN code, maximum length 128
serverId String No Server ID
uniqueServe String No Server address, maximum length 256
rUrl
authName String No Authentication username, maximum
length 128
password String No Authentication password, maximum length
128
remark String No Note, maximum length 256
HTTP status code
Code Description
201 Operation successful, see response parameters.
400 Client parameter exception
401 Authentication failed
500 Server exception
Response parameters
parameter Data Type Description
id String The device ID.
mac String The device MAC address.
sn String The group ID.
serverId String The server ID.
uniqueServerUrl String The server address.
authName String The username for authentication.
remark String The remark.
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Example Request
httpPOST /v2/rps/devices HTTP/1.1
Host: api.ymcs.yealink.com
Content-Type: application/json
{
"mac":"001565bbb1a9",
"sn":"1106312113402006",
"serverId":"ba7c7b13ed114a5fa6f12063ea9dff41",
"remark":"SeakeerDevice",
"authName":"Seakeer",
"password":"654321"
}
Example Response
httpHTTP/1.1 201 Created
Content-Type: application/json;charset=UTF-8
{
"id": "8d07a56207074d26b61026099625b9e2",
"mac":"001565bbb1a9",
"sn":"1106312113402006",
"serverId":"ba7c7b13ed114a5fa6f12063ea9dff41",
"remark":"SeakeerDevice",
"authName":"Seakeer",
}
5.1.2 Batch Add Devices
Note: A maximum of 100 items at a time.
Request Method
POST
Request URL
/v2/rps/addDevices
Body parameter
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Parameter Data Requ Description
Type ired
mac String Yes Device MAC, minimum length 12, maximum
length 17
sn String Yes SN code, maximum length 128
serverId String No Server ID
uniqueServe String No Server address, maximum length 256
rUrl
authName String No Authentication username, maximum
length 128
password String No Authentication password, maximum length
128
remark String No Note, maximum length 256
HTTP status code
Code Description
200 Operation successful, see response parameters.
400 Client parameter exception
401 Authentication failed
500 Server exception
Response parameters
Parameter Data Type Description
total Integer The total number of batch additions.
successCoun Integer The total number of successful additions.
t
failureCount Integer The total number of failures.
errors AddError[] Error message.
AddError object
parameter Data Type Description
mac String The device MAC address.
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# Open API for Yealink Management Cloud Service V4X.pdf - Pages 101-120
**Source:** Open API for Yealink Management Cloud Service V4X.pdf
**Pages:** 101-120 of 164
**Chunk:** 6
---
Open API for Yealink Management Cloud Service V4X
sn String The device SN address.
errorInfo String Error message.
Example Request
httpPOST /v2/rps/addDevices HTTP/1.1
Host: api.ymcs.yealink.com
Content-Type: application/json
[{
"mac":"3a1565bbb1a9",
"sn":"1106312113402006",
"serverId":"ba7c7b13ed114a5fa6f12063ea9dff41",
"remark":"SeakeerDevice",
"authName":"Seakeer",
"password":"654321"
}]
Example Response
httpHTTP/1.1 200 OK
Content-Type: application/json;charset=UTF-8
{
"total": 1,
"successCount":0,
"failureCount":1,
"errors":[{
"mac":"3a1565bbb1a9",
"sn":"1106312113402006",
"errorInfo":"Invalid MAC"
}]
}
5.1.3 Add device without SN
Note: A maximum of 100 items at a time.
Request Method
POST
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Request URL
/v2/rps/addDevicesByMac
Body parameter
Parameter Data Requ Description
Type ired
mac String Yes Device MAC, minimum length 12, maximum
length 17
serverId String No Server ID
uniqueServe String No Server address, maximum length 256
rUrl
authName String No Authentication username, maximum
length 128
password String No Authentication password, maximum length
128
remark String No Note, maximum length 256
HTTP status code
Code Description
200 Operation successful, see response parameters.
400 Client parameter exception
401 Authentication failed
500 Server exception
Response parameters
Parameter Data Type Description
total Integer The total number of batch additions.
successCoun Integer The total number of successful additions.
t
failureCount Integer The total number of failures.
errors AddError[] Error message.
AddError object
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parameter Data Type Description
mac String The device MAC address.
sn String The device SN address.
errorInfo String Error message.
Example Request
httpPOST /v2/rps/addDevicesByMac HTTP/1.1
Host: api.ymcs.yealink.com
Content-Type: application/json
[{
"mac":"3a1565bbb1a9",
"serverId":"ba7c7b13ed114a5fa6f12063ea9dff41",
"remark":"SeakeerDevice",
"authName":"Seakeer",
"password":"654321"
}]
Example Response
httpHTTP/1.1 200 OK
Content-Type: application/json;charset=UTF-8
{
"total": 1,
"successCount":0,
"failureCount":1,
"errors":[{
"mac":"3a1565bbb1a9",
"sn":"1106312113402006",
"errorInfo":"Invalid MAC"
}]
}
5.1.4 Edit Device
Request Method
PATCH
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Request URL
/v2/rps/devices/{deviceId}
Path parameter
parameter Data Type Required Description
deviceId String Yes The device ID.
Body parameter
Parameter Data Requi Description
Type red
serverId String No Server ID
uniqueServe String No Address of server, maximum length 256
rUrl
authName String No Username for authentication, maximum
length 128
password String No Password for authentication, maximum
length 128
remark String No Note, maximum length 256
HTTP status code
Code Description
204 Operation successful
400 Client parameter exception
401 Authentication failed
500 Server exception
Example Request
httpPATCH /v2/rps/devices/8d07a56207074d26b61026099625b9e2 HTTP/1.1
Host: api.ymcs.yealink.com
Content-Type: application/json
{
"serverId":"ba7c7b13ed114a5fa6f12063ea9dff41",
"remark":"SeakeerDevice",
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"authName":"Seakeer",
"password":"654321"
}
Example Response
httpHTTP/1.1 204
5.1.5 Device Paging List
Request Method
POST
Request URL
/v2/rps/listDevices
Body parameter
Paramet Dat Re Description
er a qu
Ty ire
pe d
skip Lon No Number of skipped records, default is 0
g
limit Lon No Maximum number of records to retrieve, default is
g 10, maximum is 500.
autoCou Boo No Whether to respond with the total count, it is
nt lea recommended to set it to true when querying the
n first page, and set it to false for queries on other
pages.
filter Filt No search parameters
er
Filter object definition
Para Data Req Description
met Typ uir
er e ed
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mac Strin No Device MAC, maximum length 17, supports with : or -,
g such as 00:15:65:bb:b1:a1
HTTP status code
Code Description
200 Operation successful
400 Client parameter exception
401 Authentication failed
500 Server exception
Response parameters
Parameter Data Type Description
skip Long offset
limit Long The maximum returned number.
total Long Total quantity
data Device[] Device information array
Device object definition
parameter Data Description
Type
id String The device ID.
mac String The device MAC address.
sn String The device serial number.
serverId String The server ID.
serverName String The server name.
serverUrl String The server address.
uniqueServe String The address of the unique server.
rUrl
ipAddress String The IP address.
remark String The remark.
dateRegiste Long The binding time.
red
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lastConnect Long The last time when the device is connected to the
ed platform.
Example Request
httpPOST /v2/rps/listDevices HTTP/1.1
Host: api.ymcs.yealink.com
Content-Type: application/json
{
"skip": 0,
"limit": 20,
"autoCount": true,
"filter":{
"mac":"001565bbb1a9"
}
}
Example Response
httpHTTP/1.1 200
Content-Type: application/json;charset=UTF-8
{
"skip": 0,
"limit": 10,
"total": 1,
"data":[{
"id": "8d07a56207074d26b61026099625b9e2",
"mac":"001565bbb1a9",
"sn":"1106312113402006",
"serverId": "b25ac1016caf416a90d5ca1ee438153a",
"serverName": "SeakeerServerTest",
"serverUrl": "https://dm30-devtest.yealinkclient.com/dm.cfg",
"ipAddress": null,
"dateRegistered": 1542680124026,
"lastConnected": null,
"remark": "edit"
}]
}
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5.1.6 Device Details
Request Method
GET
Request URL
/v2/rps/devices/{deviceId}
PATH parameter
parameter Data Type Required Description
deviceId String Yes The device ID.
Response parameters
parameter Data Description
Type
id String The device ID.
mac String The device MAC address.
sn String The device serial number.
serverId String The server ID.
serverName String The server name.
serverUrl String The server address.
uniqueServe String The address of the unique server.
rUrl
ipAddress String The IP address.
remark String The remark.
dateRegiste Long The binding time.
red
lastConnect Long The last time when the device is connected to the
ed platform.
authName String The username for authentication.
Example Request
httpGET /v2/rps/devices/8d07a56207074d26b61026099625b9e2 HTTP/1.1
Host: api.ymcs.yealink.com
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Example Response
httpHTTP/1.1 200
Content-Type: application/json;charset=UTF-8
{
"id": "8d07a56207074d26b61026099625b9e2",
"mac":"001565bbb1a9",
"sn":"1106312113402006",
"serverId": "b25ac1016caf416a90d5ca1ee438153a",
"serverName": "SeakeerServerTest",
"serverUrl": "https://dm30-devtest.yealinkclient.com/dm.cfg",
"ipAddress": null,
"dateRegistered": 1542680124026,
"lastConnected": null,
"remark": "edit",
"authName": "edit",
}
5.1.7 Delete Device
Request Method
POST
Request URL
/v2/rps/delDevices
Body parameter
Paramet Data Require Description
er Type d
deviceIds String Yes Device ID list, maximum length 200
HTTP status code
Code Description
200 Operation successful
400 Client parameter exception
401 Authentication failed
500 Server exception
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Response parameters
Parameter Data Description
Type
total Integer Delete total count
successCount Integer Total number of successful deletions.
failureCount Integer The total number of failures.
errors OpError[] Error message.
OpError object
Parameter Data Type Description
field String Error field
msg String Error message.
Example Request
httpPOST /v2/rps/delDevices HTTP/1.1
Host: api.ymcs.yealink.com
Content-Type: application/json
{
"deviceIdType":"mac",
"deviceIds":["001565bbb1a9","001567"]
}
Example Response
httpHTTP/1.1 200 OK
Content-Type: application/json;charset=UTF-8
{
"total": 2,
"successCount":1,
"failureCount":1,
"errors":[{
"field":"001567",
"msg":"Invalid MAC"
}]
}
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5.2 RPS server management
5.2.1 Add Server
Request Method
POST
Request URL
/v2/rps/servers
Body parameters:
Request Parame Re Description
parameters ter qui
Type re
d
serverName String Yes The server name, with no more than 20
characters.
url String Yes The address of server, with no more
than 512 characters.
authName String No The username for authentication, with
no more than 32 characters.
password String No The password for authentication, with
no more than 32 characters.
certificateUrl String No The certificate URL.
serverCertificateUr String No The URL of the server certificate.
l
serverCertificateE Boolea No Set whether to enable the custom
nable n certificate or not.
serverCertificate Boolea No Enable this when the certificate type is
EnableWithSHA25 n non-SHA256.
6
HTTP status code
Code Description
201 Operation successful, see response parameters.
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400 Client parameter exception
401 Authentication failed
500 Server exception
Response parameters
parameter Data Type Description
id String The server ID.
serverName String The server name.
url String The server address.
authName String The username for authentication.
Example Request
httpPOST /v2/rps/servers HTTP/1.1
Host: api.ymcs.yealink.com
Content-Type: application/json
{
"serverName":"TestServer",
"url":"https://https://www.yealink.com",
"serverCertificateEnable": true,
"serverCertificateEnableWithSHA256": true,
"authName":"Seakeer",
"password":"123456",
"certificateUrl":"https://www.yealink.com/certificate"
}
Example Response
httpHTTP/1.1 201 Created
Content-Type: application/json;charset=UTF-8
{
"id": "b38dea23a4e6458188799833b72d950f",
"serverName": "TestServer",
"url": "https://www.yealink.com",
"authName": "Seakeer"
}
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5.2.2 Edit Server
Request Method
PATCH
Request URL
/v2/rps/servers/{serverId}
PATH parameter
parameter Data Type Required Description
serverId String Yes The server ID.
Body parameters:
Request Parame Re Description
parameters ter qui
Type re
d
serverName String Yes The server name, with no more than 20
characters.
url String Yes The address of server, with no more
than 512 characters.
authName String No The username for authentication, with
no more than 32 characters.
password String No The password for authentication, with
no more than 32 characters.
certificateUrl String No The certificate URL.
serverCertificateUr String No The URL of the server certificate.
l
serverCertificateE Boolea No Set whether to enable the custom
nable n certificate or not.
serverCertificate Boolea No Enable this when the certificate type is
EnableWithSHA25 n non-SHA256.
6
HTTP status code
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Code Description
204 Operation successful
400 Client parameter exception
401 Authentication failed
500 Server exception
Example Request
httpPATCH /v2/rps/servers/b38dea23a4e6458188799833b72d950f HTTP/1.1
Host: api.ymcs.yealink.com
Content-Type: application/json
{
"serverName":"YealinkServer",
"url":"http://www.yealink.com",
"authName":"Yealink",
"password":"Yealink",
"certificateUrl":"http://cer/cer.cer",
"serverCertificateEnable": true,
"serverCertificateEnableWithSHA256": true
}
Example Response
httpHTTP/1.1 204
5.2.3 Delete Server
Request Method
POST
Request URL
/v2/rps/delServers
Body parameter
Paramet Data Require Description
er Type d
serverIds String[] Yes Server ID list, maximum length 200
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Response parameters
Parameter Data Description
Type
total Integer Delete total count
successCount Integer Total number of successful deletions.
failureCount Integer The total number of failures.
errors OpError[] Error message.
OpError object
Parameter Data Type Description
field String Error field
msg String Error message.
Example Request
httpPOST /v2/rps/delServers HTTP/1.1
Host: api.ymcs.yealink.com
Content-Type: application/json
{
"serverIds":["b38dea23a4e6458188799833b72d950f","1234"]
}
Example Response
httpHTTP/1.1 200 OK
Content-Type: application/json;charset=UTF-8
{
"total": 2,
"successCount":1,
"failureCount":1,
"errors":[{
"field":"1234",
"msg":"The resource does not exist or has been deleted"
}]
}
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5.2.4 Server Details
Request Method
GET
Request URL
/v2/rps/servers/{serverId}
Path parameter
parameter Data Type Required Description
serverId String Yes The server ID.
Response parameters
parameter Data Description
Type
id Strin The server ID.
g
serverName Strin The server name.
g
url Strin The server address.
g
authName Strin The username for authentication.
g
certificateUrl Strin The certificate URL.
g
serverCertificateUrl Strin The URL of the server certificate.
g
serverCertificateEnable Bool Set whether to enable the custom
ean certificate or not.
serverCertificateEnable Bool Enable this when the certificate type is
WithSHA256 ean non-SHA256.
Example Request
httpGET /v2/rps/servers/b38dea23a4e6458188799833b72d950f HTTP/1.1
Host: api.ymcs.yealink.com
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Example Response
httpHTTP/1.1 200
Content-Type: application/json;charset=UTF-8
{
"id": "b38dea23a4e6458188799833b72d950f",
"serverName": "TestServer",
"url": "https://www.yealink.com",
"authName": "Seakeer",
"certificateUrl":"http://cer/cer.cer",
"serverCertificateEnable": true,
"serverCertificateEnableWithSHA256": true
}
5.2.5 Server Pagination List
Request Method
POST
Request URL
/v2/rps/listServers
Body parameter
Para Data Requ Description
mete Type ired
r
searc Strin No Search keywords, support server name, URL search
hKey g
skip Long No Number of skipped records, default is 0
limit Long No Maximum number of records to retrieve, default is
10, maximum is 500.
auto Bool No Whether to return the total number of records
Coun ean
t
filter Filter No search parameters
Filter object definition
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Parameter Data Type Required Description
name String No The server name.
HTTP status code
Code Description
200 Operation successful
400 Client parameter exception
401 Authentication failed
500 Server exception
Response parameters
Parameter Data Type Description
skip Long offset
limit Long The maximum returned number.
total Long Total data volume
data Server[] Server information array
Server object definition
parameter Data Type Description
id String The server ID.
serverName String The server name.
url String The server address.
authName String The username for authentication.
Example Request
httpPOST /v2/rps/listServers HTTP/1.1
Host: api.ymcs.yealink.com
Content-Type: application/json
{
"skip": 0,
"limit": 20,
"autoCount": true,
"filter":{
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"name":"test"
}
}
Example Response
httpHTTP/1.1 200
Content-Type: application/json;charset=UTF-8
{
"skip": 0,
"limit": 10,
"total": 1,
"data":[{
"id": "b38dea23a4e6458188799833b72d950f",
"serverName": "test",
"url": "https://www.yealink.com",
"authName": "Seakeer"
}]
}
6.Call Quality Management
6.1 Pagination List
Request Method
POST
Request URL
/v2/dm/listQoes
Body parameter
Parame Data Req Parameter Description
terNam Type uire
e d
skip Long No Number of skipped records, default is 0
limit Long No Maximum number of records to retrieve, default is
10, maximum is 500.
autoCou Bool No Whether to return the total number of records
nt ean
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filter Filter No search parameters
Filter object definition
Para Data Req Description
met Typ uir
er e ed
mac Strin No Device MAC, maximum length 17, supports with : or -,
g such as 00:15:65:bb:b1:a9
siteI List fals List of site IDs to query
ds e
star Long fals Start time to query
tTim e
e
endT Long fals End time to query
ime e
Response parameters
Parameter Data Type Description
skip Long offset
limit Long The maximum returned number.
total Long Total data volume
data QoeInfo[] QoeInfo information array
QoeInfo object definition
Name Type Description
id String QOE record id
deviceName String Device Name
mac String MAC
modelName String Device Model
firmwareVersion String Firmware version
username String Account \u2014 Username
displayName String Account \u2014 Display Name
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# Open API for Yealink Management Cloud Service V4X.pdf - Pages 121-140
**Source:** Open API for Yealink Management Cloud Service V4X.pdf
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siteName String Affiliated site
quality String Call Quality Good, Poor, Bad
startTime long The call start timestamp.
endTime long The call end timestamp.
callerURI String Caller URL, fromURI
calleeURI String Called URL, toURI
duration long Call duration (ms)
Example Request
httpPOST /v2/dm/listQoes HTTP/1.1
Host: api.ymcs.yealink.com
Content-Type: application/json
{
"skip":0,
"limit":10,
"filter":{
"startTime":1700876148000,
"endTime":1703468148329,
"siteIds":["126b25122362470daca91ae8ad038a27"]
}
}
Example Response
httpHTTP/1.1 200
Content-Type: application/json;charset=UTF-8
{
"skip": 0,
"limit": 10,
"total": 1,
"data":[{
"id": "a26b25122362470daca91ae8ad038a27",
"deviceName": null,
"mac": "805ec091cfc6",
"modelName": "UNKNOW",
"firmwareVersion": "108.86.0.57",
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"username": "8195",
"displayName": "8195",
"siteName": "global测试-baiyf",
"quality": "Good",
"startTime": 1660542991000,
"endTime": 1660543218000,
"callerURI": "\"8195\" <sip:8195@ume.yealink.com:5061>",
"calleeURI": "<sip:77031@ume.yealink.com>",
"duration": 227000
}]
}
6.2 QOE details
Request Method
GET
Request URL
/v2/dm/qoe/{qoeId}
Path parameter
Parameter Data Type Required Description
qoeId String Yes QOE记录 ID
Response parameters
Name Ty Description
pe
id Str QOE record ID.
ing
sessionId Str The meeting ID.
ing
reportTime lon The reporting time of the call data.
g
deviceName Str The device name.
ing
mac Str MAC
ing
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modelName Str The device model.
ing
firmwareVersio Str The firmware version.
n ing
ip Str The device IP address.
ing
deviceType Str The device type: audio, video.
ing
username Str Account-username.
ing
displayName Str Account-display name.
ing
serverType Str The account type.
ing
siteName Str The belonging site.
ing
quality Str The call quality, including Good, Poor, and Bad.
ing
startTime lon The call start timestamp.
g
endTime lon The call end timestamp.
g
callId Str The call ID.
ing
callerURI Str Calling URL, fromURI.
ing
calleeURI Str Called URL, toURI.
ing
isCaller boo Check whether the user is the caller of the querying
lea call record or not.
n
callType Str The call type.
ing
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confURI Str Configure the URL.
ing
time lon The current time.
g
event Str The events.
ing
duration lon The call duration (ms).
g
inJitterAvg int Input the average jitter.
inJitterMax int Input the maximum jitter.
inLossRateAvg dou Input the average loss rate.
ble
inLossRateMax dou Input the maximum loss rate.
ble
inLossTotal int Input the missing value.
inDelayAvg int Input the average delay.
inDelayMax int Input the maximum delay.
inListenMosAvg dou Input the average value for the call answering
ble quality.
inListenMosMin dou Input the minimum value for the call answering
ble quality.
inConversation dou Input the average value for the call quality rating.
alMosAvg ble
inConversation dou Input the minimum value for the call quality rating.
alMosMin ble
inReceivePacke int The total number of input packages.
tTotal
inPayloadNam Str Input the load name.
e ing
outJitterAvg int Output the average jitter.
outJitterMax int Output the maximum jitter.
outLossRateAv dou Output the average loss rate.
g ble
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outLossRateMa dou Output the maximum loss rate.
x ble
outLossTotal int Output the maximum loss.
outDelayAvg int Output the average delay.
outDelayMax int Output maximum delay.
outListenMosA dou Output the average value for the call answering
vg ble quality.
outListenMosM dou Output the minimum value for the call answering
in ble quality.
outConversati dou Output the average value for the call quality.
onalMosAvg ble
outConversati dou Output the minimum value for the call quality.
onalMosMin ble
outReceivePack int The total number of output packages.
etTotal
outPayloadNa Str Output the load name.
me ing
Example Request
httpGET /v2/dm/qoe/c5a56e74bab546c8bc3cccf2e82aeb0c HTTP/1.1
Host: api.ymcs.yealink.com
Example Response
httpHTTP/1.1 200
Content-Type: application/json;charset=UTF-8
{
"id": "a26b25122362470daca91ae8ad038a27",
"sessionId": "805ec091cfc6-0_934910374@10.50.144.6",
"reportTime": 1660543237204,
"deviceName": null,
"mac": "805ec091cfc6",
"modelName": "UNKNOW",
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"firmwareVersion": "108.86.0.57",
"ip": "10.50.144.6",
"deviceType": "UNKNOW",
"username": "8195",
"displayName": "8195",
"serverType": "SIP",
"siteName": "global测试-baiyf",
"quality": "Good",
"startTime": 1660542991000,
"endTime": 1660543218000,
"callId": "0_934910374@10.50.144.6",
"callerURI": "\"8195\" <sip:8195@ume.yealink.com:5061>",
"calleeURI": "<sip:77031@ume.yealink.com>",
"remoteIP": null,
"callType": "p2p",
"confURI": null,
"time": 1660543218000,
"event": "0",
"duration": 227000,
"inJitterAvg": 3,
"inJitterMax": 3,
"inLossRateAvg": 0.0,
"inLossRateMax": 0.0,
"inDelayAvg": 5,
"inDelayMax": 5,
"inListenMosAvg": 4.0,
"inListenMosMin": 4.0,
"inConversationalMosAvg": 4.0,
"inConversationalMosMin": 4.0,
"inReceivePacketTotal": 11299,
"inPayloadName": "G722",
"outJitterAvg": 3,
"outJitterMax": 4,
"outLossRateAvg": 0.0,
"outLossRateMax": 0.0,
"outLossTotal": 0,
"outDelayAvg": 5,
"outDelayMax": 5,
"outListenMosAvg": 4.4,
"outListenMosMin": 4.0,
"outConversationalMosAvg": 4.4,
"outConversationalMosMin": 4.4,
"outReceivePacketTotal": 11333,
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"outPayloadName": "G722",
}
7.Statistics
7.1 Total number of devices
Request Method
GET
Request URL
/v2/dm/statistics/deviceCount
Query parameter
Para Dat Re Parameter Description
met a qu
erN Ty ir
ame pe ed
devic Int fal Device status, 1: online, 0: offline, -1: not reported, if this
eStat ege se parameter is not passed, get the total count.
us r
devi Int fal Device Type
ceTy ege se
pe r
Response parameters
Name Type Description
total Long Device quantity.
Example Request
httpGET /v2/dm/statistics/deviceCount?deviceStatus=1 HTTP/1.1
Host: api.ymcs.yealink.com
Example Response
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httpHTTP/1.1 200
Content-Type: application/json;charset=UTF-8
{
"total":100
}
7.2 QOE statistics
Request Method
POST
Request URL
/v2/dm/statistics/qoe
Body parameter
Para Dat Re Parameter Description
met a qu
erN Ty ir
ame pe ed
siteId Str fal List of site IDs to be counted
s ing se
[]
start Lo fal The start time to be counted; this value must be used
Time ng se together with endTime, otherwise it will not take effect.
endT Lo fal The end time to be counted must be used together with
ime ng se startTime; otherwise, it will not take effect.
Response parameters
Name Type Description
total long The total number of calls.
badPercentage doubl The percentage of poor quality.
e
badTotal long Poor call quality.
goodPercentage doubl The percentage of good quality.
e
goodTotal long Good call quality.
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meetingPercentage doubl The percentage of total meetings.
e
meetingTotal long The total number of meetings.
p2pPercentage doubl The percentage of p2p calls.
e
p2pTotal long The total number of p2p calls.
poorPercentage doubl The percentage of average quality.
e
poorTotal long General call quality.
voiceMailPercentage doubl The total number of voice mails.
e
voiceMailTotal long The total number of voice mails.
Example Request
httpPOST /v2/dm/statistics/qoe HTTP/1.1
Host: api.ymcs.yealink.com
Content-Type: application/json
{
"startTime":1700876148000,
"endTime":1703468148329,
"siteIds":["126b25122362470daca91ae8ad038a27"]
}
Example Response
httpHTTP/1.1 200
Content-Type: application/json;charset=UTF-8
{
"total":25,
"goodTotal": 24,
"poorTotal": 1,
"badTotal": 0,
"goodPercentage": 0.96,
"poorPercentage": 0.04,
"badPercentage": 0.0,
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"p2pTotal": 25,
"meetingTotal": 0,
"voiceMailTotal": 0,
"p2pPercentage": 1.0,
"meetingPercentage": 0.0,
"voiceMailPercentage": 0.0
}
8.Model Management
8.1 Model List
Request Method
GET
Request URL
/v2/dm/models
Query parameter
Paramet Data Requi Description
er Type red
deviceTy Integer Yes Device Type 1: Phone Device 3: Room
pe Device
Response parameters
Parameter Data Type Description
data Model[] The model information array.
Model object definition
Parameter Data Type Description
id String The model ID.
name String The model name.
Example Request
httpGET /v2/dm/models?deviceType=1 HTTP/1.1
Host: api.ymcs.yealink.com
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Example Response
httpHTTP/1.1 200
Content-Type: application/json;charset=UTF-8
[{
"id": "61e659e4d78d42ebada88ef1eb751b64",
"name":"SIP-T54S",
},{
"id":"02c47b640c3046dc86853c9ccfd37dd0",
"name":"SIP-T31P"
}]
9.Site Management
9.1 Add Site
Request Method
POST
Request URL
/v2/dm/sites
Body parameter
Parameter Data Require Description
Type d
name String Yes Site name, maximum length 128
parentId String Yes Parent Site ID
Description String No Description, maximum length 1024
HTTP status code
Code Description
201 Operation successful, see response parameters.
400 Client parameter exception
401 Authentication failed
500 Server exception
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Response parameters
parameter Data Type Description
id String Site ID
name String Site Name
parentId String Parent Site ID
siteNumber String Site number
Example Request
httpPOST /v2/dm/sites HTTP/1.1
Host: api.ymcs.yealink.com
Content-Type: application/json
{
"name":"site1",
"parentId":"d3a6ff43f2154b868ba1157eb3677c1e",
"Description":"site1"
}
Example Response
httpHTTP/1.1 201 Created
Content-Type: application/json;charset=UTF-8
{
"id": "0006d62003684754b11c09c5d94ea687",
"name":"site1",
"parentId":"d3a6ff43f2154b868ba1157eb3677c1e",
"siteNumber":"ofpb5gvg"
}
9.2 Edit Site
Request Method
PATCH
Request URL
/v2/dm/sites/{siteId}
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Path parameter
parameter Data Type Required Description
siteId String Yes Site ID
Body parameter
Parameter Data Require Description
Type d
name String No Site Name
parentId String No Parent Site ID
Description String No Descriptionmaximum length 1024.
HTTP status code
Code Description
204 Operation successful
400 Client parameter exception
401 Authentication failed
500 Server exception
Example Request
httpPATCH /v2/dm/sites/0006d62003684754b11c09c5d94ea687 HTTP/1.1
Host: api.ymcs.yealink.com
Content-Type: application/json
{
"name":"site11",
"Description":"site11",
"parentId":"d3a6ff43f2154b868ba1157eb3677c1e"
}
Example Response
httpHTTP/1.1 204
9.3 Delete Site
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Request Method
DELETE
Request URL
/v2/dm/sites/{siteId}
PATH parameter
parameter Data Type Required Description
siteId String Yes Site ID
Example Request
httpDELETE /v2/dm/sites/e33b8f25247e45de84dd4c74503b241a HTTP/1.1
Host: api.ymcs.yealink.com
Example Response
httpHTTP/1.1 204
9.4 Site List
Request Method
POST
Request URL
/v2/dm/listSites
Body parameter
Parame Data Req Parameter Description
terNam Type uire
e d
skip Long No Number of skipped records, default is 0
limit Long No Maximum number of records to retrieve, default is
10, maximum is 500.
autoCou Bool No Whether to return the total number of records
nt ean
filter Filter No search parameters
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Filter object definition
Parameter Data Type Required Description
name String No Site Name
Response parameters
Parameter Data Type Description
data Site[] Site information array
Site object definition
Paramet Data Description
er Type
id String site id
parentId String Parent Site ID
name String Site Name
level Integer Site level, 0 indicates the root site.
sequence Integer “Serial number of the site in the hierarchy”
Example Request
httpPOST /v2/dm/listSites HTTP/1.1
Host: api.ymcs.yealink.com
Content-Type: application/json
{
"skip":0,
"limit":10,
"filter":{
"name":"test"
}
}
Example Response
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httpHTTP/1.1 200
Content-Type: application/json;charset=UTF-8
{
"skip": 0,
"limit": 10,
"total": 1,
"data":[{
"id":"1e876bc0fca24b728eeb3e52bbfebf5e",
"parentId":"23b63cac1f6d4134b5459a4face901c3",
"name":"test",
"level":2,
"sequence":1,
}]
}
9.5 site details
Request Method
GET
Request URL
/v2/dm/sites/{siteId}
Path parameter
parameter Data Type Required Description
siteId String Yes Site ID
Response parameters
parameter Data Type Description
id String Site ID
parentId String Parent Site ID
name String Site Name
siteNumber String Site number
Description String Description information
Example Request
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httpGET /v2/dm/sites/288ff0d0bd4948b0a95785ba7bc72a8e HTTP/1.1
Host: api.ymcs.yealink.com
HTTP status code
Code Description
200 Operation successful
400 Client parameter exception
401 Authentication failed
500 Server exception
Example Response
httpHTTP/1.1 200
Content-Type: application/json;charset=UTF-8
{
"id": "288ff0d0bd4948b0a95785ba7bc72a8e",
"name":"site1",
"parentId":"d3a6ff43f2154b868ba1157eb3677c1e",
"siteNumber":"ofpb5gvg",
"Description":"site1"
}
10.Resource Management
10.1 Firmware Management
10.1.1 Firmware List
Request Method
POST
Request URL
/v2/dm/listFirmwares
Body parameter
Pa Da Re Description
ra ta qu
me Ty ir
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te p e
r e d
sk Lo N Number of skipped records, default is 0
ip ng o
li Lo N Maximum number of records to retrieve, default is 10,
mi ng o maximum is 500.
t
au Bo N Whether to respond with the total count, it is recommended
to ol o to set it to true when querying the first page, and pass false
Co ea for subsequent page turns.
un n
t
fil Fil N search parameters
te te o
r r
Filter object definition
Paramete Data Requi Description
r Type red
modelId String No Firmware Model ID
firmwareT Integer No Firmware Type 0: Master Device 1:
ype Accessory
deviceTyp Integer No Device Type 1: Phone Device 3: Room
e Device
HTTP status code
Code Description
200 Operation successful
400 Client parameter exception
401 Authentication failed
500 Server exception
Response parameters
Parameter Data Type Description
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skip Long offset
limit Long The maximum returned number.
total Long Total quantity
data Firmware[] Firmware information array
Firmware object definition
Parameter Data Description
Type
id String firmware id
name String Firmware Name
deviceType Integer Device Type 1: Phone Device 3: Room Device
firmwareTyp Integer Firmware Type 0: Master Device 1: Accessory
e
version String Firmware version number
Example Request
httpPOST /v2/dm/listFirmwares HTTP/1.1
Host: api.ymcs.yealink.com
Content-Type: application/json
{
"skip": 0,
"limit": 10,
"autoCount": true,
"filter":{
"firmwareType":0,
"deviceType":1
}
}
Example Response
httpHTTP/1.1 200
Content-Type: application/json;charset=UTF-8
{
"skip": 0,
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"limit": 10,
"total": 1,
"data":[{
"id": "01d7ae1897f7418dad2d26609329be38",
"name":"t54s firmware",
"deviceType":1,
"firmwareType":0,
"version":"108.85.3.19",
}]
}
10.1.2 Firmware Details
Request Method
GET
Request URL
/v2/dm/firmwares/{firmwareId}
Path parameter
parameter Data Type Required Description
firmwareId String Yes firmware ID
HTTP status code
Code Description
200 Operation successful, see response parameters.
400 Client parameter exception
401 Authentication failed
500 Server exception
Response parameters
Parameter Data Description
Type
id String firmware id
name String Firmware Name
filename String Firmware file name
deviceType Integer Device Type 1: Phone Device 3: Room Device
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# Open API for Yealink Management Cloud Service V4X.pdf - Pages 141-160
**Source:** Open API for Yealink Management Cloud Service V4X.pdf
**Pages:** 141-160 of 164
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firmwareTyp Integer Firmware Type 0: Master Device 1: Accessory
e
downloadUrl String Download address
version String Firmware version number
supportMode String[] Supported model list
ls
siteId String Site ID
Description String Firmware Description
Example Request
httpGET /v2/dm/firmwares/01d7ae1897f7418dad2d26609329be38 HTTP/1.1
Host: api.ymcs.yealink.com
Example Response
httpHTTP/1.1 200
Content-Type: application/json;charset=UTF-8
{
"id": "01d7ae1897f7418dad2d26609329be38",
"name":"t54s firmware",
"filename":"t54s.rom",
"deviceType":1,
"firmwareType":0,
"downloadUrl":"https://resources.yiot.yealink.com/yiot-manager/api/v1/terminal/
resource/download/69847884d3be4327b86bffd0513c4572/1/
T46S(T48S,T42S,T41S)-66.86.0.15.rom",
"version":"108.85.3.19",
"supportModels":["SIP-T54S"],
"siteId":"ee06cddee78948a298fc12565a35cdbe"
}
10.1.3 Official Firmware List
Request Method
POST
Request URL
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/v2/dm/listOfficalFirmwares
Body parameter
Parame Dat Re Description
ter a qu
Ty ire
pe d
skip Lo No Number of skipped records, default is 0
ng
limit Lo No Maximum number of records to retrieve, default is 10,
ng maximum is 500.
autoCou Boo No Whether to respond with the total count, it is
nt lea recommended to set it to true when querying the first
n page, and pass false for subsequent page turns.
filter Filt Yes search parameters
er
Filter object definition
Parameter Data Type Required Description
modelId String Yes Firmware model ID
HTTP status code
Code Description
200 Operation successful
400 Client parameter exception
401 Authentication failed
500 Server exception
Response parameters
Parameter Data Type Description
skip Long offset
limit Long The maximum returned number.
total Long Total quantity
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data Firmware[] Firmware information array
Firmware object definition
Parameter Data Type Description
id String Firmware ID
name String Firmware name
version String Firmware version number
Example Request
httpPOST /v2/dm/listOfficalFirmwares HTTP/1.1
Host: api.ymcs.yealink.com
Content-Type: application/json
{
"skip": 0,
"limit": 10,
"autoCount": true,
"filter":{
"modelId":"23a5da55f3534f84abc7956a9f183330"
}
}
Example Response
httpHTTP/1.1 200
Content-Type: application/json;charset=UTF-8
{
"skip": 0,
"limit": 10,
"total": 1,
"data":[{
"id": "01d7ae1897f7418dad2d26609329be38",
"name":"t54s firmware",
"version":"108.85.3.19"
}]
}
10.1.4 Push Firmware
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Request Method
POST
Request URL
/v2/dm/firmwares/{firmwareId}/push
PATH parameter
parameter Data Type Required Description
firmwareId String Yes Firmware ID
Body parameter
Paramet Data Requi Description
er Type red
deviceIds String[] Yes Device ID list, maximum length 200
deviceTy Integer Yes Device Type 1: Phone Device 3: Room
pe Device
HTTP status code
Code Description
200 Operation successful
400 Client parameter exception
401 Authentication failed
500 Server exception
Response parameters
Parameter Data Description
Type
total Integer Delete total count
successCount Integer Total number of successful deletions.
failureCount Integer The total number of failures.
errors OpError[] Error message.
OpError object
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Parameter Data Type Description
field String Error field
msg String Error message.
Example Request
httpPOST /v2/dm/firmwares/09972370b360461d868e3e02f9cdec77/push HTTP/1.1
Host: api.ymcs.yealink.com
Content-Type: application/json
{
"deviceIds":
["0006572538f74e8683716cf961caa95b","00099642675e4d4bb5e91fd9ae5ce585"],
"deviceType":1
}
Example Response
httpHTTP/1.1 200 OK
Content-Type: application/json;charset=UTF-8
{
"total": 2,
"successCount":1,
"failureCount":1,
"errors":[{
"field":"00099642675e4d4bb5e91fd9ae5ce585",
"msg":"The resource does not exist or has been deleted"
}]
}
10.1.5 Push Official Firmware
Request Method
POST
Request URL
/v2/dm/officalFirmwares/{officalFirmwareId}/push
PATH parameter
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parameter Data Type Require Description
d
officalFirmwareId String Yes Official firmware ID
Body parameter
Paramet Data Requi Description
er Type red
deviceIds String[] Yes Device ID list, maximum length 200
deviceTy Integer Yes Device Type 1: Phone Device 3: Room
pe Device
HTTP status code
Code Description
200 Operation successful
400 Client parameter exception
401 Authentication failed
500 Server exception
Response parameters
Parameter Data Description
Type
total Integer Delete total count
successCount Integer Total number of successful deletions.
failureCount Integer The total number of failures.
errors OpError[] Error message.
OpError object
Parameter Data Type Description
field String Error field
msg String Error message.
Example Request
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httpPOST /v2/dm/officalFirmwares/09972370b360461d868e3e02f9cdec77/push
HTTP/1.1
Host: api.ymcs.yealink.com
Content-Type: application/json
{
"deviceIds":
["0006572538f74e8683716cf961caa95b","00099642675e4d4bb5e91fd9ae5ce585"],
"deviceType":1
}
Example Response
httpHTTP/1.1 200 OK
Content-Type: application/json;charset=UTF-8
{
"total": 2,
"successCount":1,
"failureCount":1,
"errors":[{
"field":"00099642675e4d4bb5e91fd9ae5ce585",
"msg":"The resource does not exist or has been deleted"
}]
}
11.Device Diagnosis
User Manual: After successfully calling the diagnostic interface, obtain the
diagnosisId from the response, and periodically poll (recommended every 10
seconds) to check the diagnostic status. If the status response is successful
(status=success), you can obtain the download URL for the diagnostic file from
the response and retrieve the file using the URL.
11.1 Get the list of network port types
Request Method
GET
Request URL
/v2/dm/devices/{deviceId}/networkInterfaces
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Path parameter
parameter Data Type Required Description
deviceId String Yes The device ID.
HTTP status code
Code Description
200 Operation successful, see response parameters.
400 Client parameter exception
401 Authentication failed
500 Server exception
Response parameters
Parameter Data Type Description
data String[] Type list
Example Request
httpGET /v2/dm/devices/8d07a56207074d26b61026099625b9e2/networkInterfaces
HTTP/1.1
Host: api.ymcs.yealink.com
Example Response
httpHTTP/1.1 200
Content-Type: application/json;charset=UTF-8
["wan","wlan0","ext0"]
11.2 Start packet capture
Request Method
PUT
Request URL
/v2/dm/devices/{deviceId}/startPacketCapture
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Path parameter
parameter Data Type Required Description
deviceId String Yes The device ID.
Body parameter
Pa Da Re Description
ra ta qu
me Ty ir
te p e
r e d
ne St Ye Network port, the specific value is obtained from the network
tw ri s interface type list, generally includes wan (Wide Area Network
or ng port), ext0 (external telephone line port), wlan0 (Wireless
kI Local Area Network port), default is wan.
nt
er
fa
ce
ty In N Packet capture type, 0 Custom, 1 SIP or H245 or H225, 2
pe te o RTP, 3 Not RTP
ge
r
fil St N Capture filtering information, this value is only needed when
te ri o the capture type = 0.
r ng
du In Ye Capture maximum duration, unit seconds, range: 180~3600
ra te s
ti ge
on r
HTTP status code
Code Description
200 Operation successful, see response parameters.
400 Client parameter exception
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401 Authentication failed
500 Server exception
Response parameters
parameter Data Type Description
diagnosisId String Diagnosis Session ID
Example Request
httpPUT /v2/dm/devices/8d07a56207074d26b61026099625b9e2/startPacketCapture
HTTP/1.1
Host: api.ymcs.yealink.com
Content-Type: application/json
{
"networkInterface":"wan",
"type":0
"duration":180
}
Example Response
httpHTTP/1.1 200
Content-Type: application/json;charset=UTF-8
{
"diagnosisId": "0006d62003684754b11c09c5d94ea687",
}
11.3 End Capture
Request Method
PUT
Request URL
/v2/dm/devices/{deviceId}/stopPacketCapture
Path parameter
parameter Data Type Required Description
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deviceId String Yes The device ID.
Body parameter
parameter Data Type Required Description
diagnosisId String Yes Diagnosis ID
HTTP status code
Code Description
204 Operation successful
400 Client parameter exception
401 Authentication failed
500 Server exception
Example Request
httpPUT /v2/dm/devices/8d07a56207074d26b61026099625b9e2/stopPacketCapture
HTTP/1.1
Host: api.ymcs.yealink.com
Content-Type: application/json
{
"diagnosisId": "0006d62003684754b11c09c5d94ea687"
}
Example Response
httpHTTP/1.1 204
11.4 screenshots
Request Method
PUT
Request URL
/v2/dm/devices/{deviceId}/captureScreen
Path parameter
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parameter Data Type Required Description
deviceId String Yes The device ID.
HTTP status code
Code Description
200 Operation successful, see response parameters.
400 Client parameter exception
401 Authentication failed
500 Server exception
Response parameters
parameter Data Type Description
diagnosisId String Diagnosis ID
Example Request
httpPUT /v2/dm/devices/8d07a56207074d26b61026099625b9e2/captureScreen
HTTP/1.1
Host: api.ymcs.yealink.com
Example Response
httpHTTP/1.1 200
Content-Type: application/json;charset=UTF-8
{
"diagnosisId": "0006d62003684754b11c09c5d94ea687",
}
11.5 Export system log
Request Method
PUT
Request URL
/v2/dm/devices/{deviceId}/exportSyslog
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Path parameter
parameter Data Type Required Description
deviceId String Yes The device ID.
HTTP status code
Code Description
200 Operation successful, see response parameters.
400 Client parameter exception
401 Authentication failed
500 Server exception
Response parameters
parameter Data Type Description
diagnosisId String Diagnosis ID
Example Request
httpPUT /v2/dm/devices/8d07a56207074d26b61026099625b9e2/exportSyslog HTTP/1.1
Host: api.ymcs.yealink.com
Example Response
httpHTTP/1.1 200
Content-Type: application/json;charset=UTF-8
{
"diagnosisId": "0006d62003684754b11c09c5d94ea687",
}
11.6 Export Configuration File
Request Method
PUT
Request URL
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/v2/dm/devices/{deviceId}/exportConfig
Path parameter
parameter Data Type Required Description
deviceId String Yes The device ID.
HTTP status code
Code Description
200 Operation successful
400 Client parameter exception
401 Authentication failed
500 Server exception
Example Request
httpPUT /v2/dm/devices/8d07a56207074d26b61026099625b9e2/exportConfig HTTP/1.1
Host: api.ymcs.yealink.com
Example Response
httpHTTP/1.1 200
Content-Type: application/json;charset=UTF-8
{
"diagnosisId": "0006d62003684754b11c09c5d94ea687",
}
11.7 Detect Network \u2014 ping
Request Method
PUT
Request URL
/v2/dm/devices/{deviceId}/ping
Path parameter
parameter Data Type Required Description
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deviceId String Yes The device ID.
Body parameter
Paramet Data Requir Description
er Type ed
host String Yes IP/domain name to ping
times Integer Yes Number of times, minimum 1, maximum
30
HTTP status code
Code Description
200 Operation successful, see response parameters.
400 Client parameter exception
401 Authentication failed
500 Server exception
Response parameters
parameter Data Type Description
diagnosisId String Diagnosis ID
Example Request
httpPUT /v2/dm/devices/8d07a56207074d26b61026099625b9e2/ping HTTP/1.1
Host: api.ymcs.yealink.com
Content-Type: application/json
{
"host":"www.google.com",
"times":1
}
Example Response
httpHTTP/1.1 200
Content-Type: application/json;charset=UTF-8
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{
"diagnosisId": "0006d62003684754b11c09c5d94ea687",
}
11.8 Network Detection \u2014 traceroute
Request Method
PUT
Request URL
/v2/dm/devices/{deviceId}/traceroute
Path parameter
parameter Data Type Required Description
deviceId String Yes The device ID.
Body parameter
Paramet Data Requir Description
er Type ed
host String Yes IP/domain name to traceroute
times Integer Yes Number of times, minimum 1, maximum
30
HTTP status code
Code Description
200 Operation successful, see response parameters.
400 Client parameter exception
401 Authentication failed
500 Server exception
Response parameters
parameter Data Type Description
diagnosisId String Diagnosis ID
Example Request
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httpPUT /v2/dm/devices/8d07a56207074d26b61026099625b9e2/traceroute HTTP/1.1
Host: api.ymcs.yealink.com
Content-Type: application/json
{
"host":"www.google.com",
"times":1
}
Example Response
httpHTTP/1.1 200
Content-Type: application/json;charset=UTF-8
{
"diagnosisId": "0006d62003684754b11c09c5d94ea687",
}
11.9 Query Diagnostic Status
Request Method
GET
Request URL
/v2/dm/diagnosis/{diagnosisId}/status
Path parameter
parameter Data Type Required Description
diagnosisId String Yes Diagnosis ID
HTTP status code
Code Description
200 Operation successful, see response parameters.
400 Client parameter exception
401 Authentication failed
500 Server exception
Response parameters
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Para Data Description
mete Type
r
devic Strin Device ID
eId g
statu Strin Diagnosis Status: inprogress: In Progress success: Success
s g failure: Failure
url Strin File download address, available when status = success.
g
Example Request
httpGET /v2/dm/diagnosis/0006d62003684754b11c09c5d94ea687/status HTTP/1.1
Host: api.ymcs.yealink.com
Example Response
httpHTTP/1.1 200
Content-Type: application/json;charset=UTF-8
{
"deviceId": "0006d62003684754b11c09c5d94ea687",
"status":"success",
"url":https://yealinkussdev.blob.core.windows.net/single-12/allinone-10.122.131.12-uss%2F40ae7a
sv=2021-06-08&spr=https%2Chttp&se=2024-01-10T02%3A06%3A01Z&sr=b&sp=r&sig=JHco76T2o4i
}
12.Alarm Management
12.1 Alarm List
Request Method
POST
Request URL
/v2/dm/listAlarms
Body parameter
Pa Da Re Description
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ra ta qu
me Ty ir
te p e
r e d
sk Lo N Number of skipped records, default is 0
ip ng o
li Lo N Maximum number of records to retrieve, default is 10,
mi ng o maximum is 500.
t
au Bo N Whether to respond with the total count, it is recommended
to ol o to set it to true when querying the first page, and pass false
Co ea for subsequent page turns.
un n
t
fil Fil N search parameters
te te o
r r
Filter object definition
Par Dat Re Description
ame a qu
ter Typ ire
e d
mac Stri No Device MAC fuzzy search keyword, maximum length 17,
ng supports with : or -, such as 00:15:65:bb:b1:a9
dev Int No Device Type, 1: Phone Device 3: Room Device, leave blank
iceT ege for all
ype r
HTTP status code
Code Description
200 Operation successful
400 Client parameter exception
401 Authentication failed
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500 Server exception
Response parameters
Parameter Data Type Description
skip Long offset
limit Long The maximum returned number.
total Long Total quantity
data Alarm[] Alarm information array
Alarm object definition
Parameter Data Description
Type
id String Alarm ID
event String Alarm Event Name
level Integer Alarm Level 1-Minor 2-Major 3-Critical
mac String MAC
model String model
ip String IP
siteName String site
status Integer Processing status 1-active 2-solve 3-ignore
firstAlarmTim Long First alarm time
e
lastAlarmTime Long Last alarm time
Example Request
httpPOST /v2/dm/listAlarms HTTP/1.1
Host: api.ymcs.yealink.com
Content-Type: application/json
{
"skip": 0,
"limit": 10,
"autoCount": true,
"filter":{
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# Open API for Yealink Management Cloud Service V4X.pdf - Pages 161-164
**Source:** Open API for Yealink Management Cloud Service V4X.pdf
**Pages:** 161-164 of 164
**Chunk:** 9
---
Open API for Yealink Management Cloud Service V4X
"mac":"001565"
}
}
Example Response
httpHTTP/1.1 200
Content-Type: application/json;charset=UTF-8
{
"skip": 0,
"limit": 10,
"total": 1,
"data":[{
"id": "01d7ae1897f7418dad2d26609329be38",
"event":"Offline",
"level":3,
"mac":"001565bbb1a9",
"model":"SIP-T54S",
"ip":"10.50.198.156",
"siteName":"test",
"status":1,
"firstAlarmTime":1737082468768
}]
}
13.Operation Log Management
13.1 Operation Log List
Request Method
POST
Request URL
/v2/dm/listOpLogs
Body parameter
Pa Da Re Description
ra ta qu
me Ty ir
te p e
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r e d
sk Lo N Number of skipped records, default is 0
ip ng o
li Lo N Maximum number of records to retrieve, default is 10,
mi ng o maximum is 500.
t
au Bo N Whether to respond with the total count, it is recommended
to ol o to set it to true when querying the first page, and pass false
Co ea for subsequent page turns.
un n
t
fil Fil Ye search parameters
te te s
r r
Filter object definition
parameter Data Type Required Description
startTime Long No Start time
endTime Long No End time
HTTP status code
Code Description
200 Operation successful
400 Client parameter exception
401 Authentication failed
500 Server exception
Response parameters
Parameter Data Type Description
skip Long offset
limit Long The maximum returned number.
total Long Total quantity
data Log[] Log information array
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Log object definition
parameter Data Type Description
module String Log Module
operationType String Log Type
operationObject String Log Operation Object
operator String Operator
ip String IP
createTime Long Time
result String Result
Example Request
httpPOST /v2/dm/listOpLogs HTTP/1.1
Host: api.ymcs.yealink.com
Content-Type: application/json
{
"skip": 0,
"limit": 10,
"autoCount": true,
"filter":{
"startTime":1737099689158,
"endTime":1738205662000
}
}
Example Response
httpHTTP/1.1 200
Content-Type: application/json;charset=UTF-8
{
"skip": 0,
"limit": 10,
"total": 1,
"data":[{
"module":"i18n.yiot.backend.module.device.management",
"operationTypetype":"i18n.yiot.backend.operation.device.management.restart",
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"operationObject":"805ec0985cd2",
"operator":"yiot123@yealink.com",
"ip":"10.122.131.12",
"createTime":"1736999161388",
"result":"success"
}]
}
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# Yealink Management Cloud Service(YMCS)_Channel User Guide.pdf - Pages 1-20
**Source:** Yealink Management Cloud Service(YMCS)_Channel User Guide.pdf
**Pages:** 1-20 of 84
**Chunk:** 1
---
Yealink Management Cloud Service(YMCS) Channel User
Guide
Single Sign-On
You can also log in via SSO , which is using your Microsoft account to easily log in
to the YMCS platform, effectively improving login efficiency, and avoiding some
of the security risks.
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Yealink Management Cloud Service(YMCS) Channel User
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Sign In with General Account
Sign in with a reseller account
Procedure
1. For the first login, click the login address in the email or enter the login address (https://ymcs.yealink.com/
reseller) in the browser address bar.
2. Optional: Switch the language in the top-right corner.
3. Enter your account and password and click Sign In.
💡 Note:
If you are a first-time user, the system will prompt you to agree to the use of cookies, accept the
privacy policy and terms of service, and update your password if necessary.
If the login protection is enabled to enhance login security, you need to perform identity verification
after logging in. For more information, refer to the login protection.
Sign in with a support account
Prerequisites
You own a support account, and the support account has channel permissions.
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Yealink Management Cloud Service(YMCS) Channel User
Guide
About how to apply for an account with channel permissions, please refer to:
FAQ.
Procedure
1. For the first login, click the login address in the email or enter the login address (https://ymcs.yealink.com/
reseller) in the browser address bar.
2. Optional: Switch the language in the top-right corner.
3. Click Support.
4. Enter your account and password and agree to the privacy policy.
5. Click Login.
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Guide
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Yealink Management Cloud Service(YMCS) Channel User
Guide
Manage Multiple Data Centers
YMCS has three data centers, EU, US, and AU regions.
The data between each region is isolated, meaning that data belonging to
enterprises under the EU region will be stored in the EU region data center,
while data belonging to enterprises under the US region will be stored in the US
region data center.
You can view and manage the enterprises and devices under different regions. For more information, see
manage enterprise users.
When creating enterprise users, you can select the belonging region for the enterprise account. And the
enterprise data will be stored in the region you select. For more information, see add enterprise users.
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Yealink Management Cloud Service(YMCS) Channel User
Guide
Edit Account Information
Introduction
Click and go to the Account Settings page to view and edit the account
information. You can also switch languages, view the privacy policy and terms of
service, download documents, or sign out.
Edit the Login Password
Introduction
To ensure account security, we recommend that you change the password
regularly.
Procedure
1. Sign in to YMCS.
2. Click > Account Settings.
3.
3. In the Password field, click Edit.
4.
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Guide
4. Enter the current password, the new password, and the confirm password.
💡 NOTE
Password requirements:
The password must be between 8 and 32 characters.
The password must contain at least three of the following: numbers, lowercase and uppercase
letters, and special characters.
The password must only contain numbers, lowercase and uppercase letters, and special characters
(excluding space).
Password cannot contain account.
The password cannot contain continuous or repeated more than 3 times characters.
5. Click OK.
6.
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Yealink Management Cloud Service(YMCS) Channel User
Guide
Edit Contacts and Contact Number
Introduction
You can modify the contact person and contact phone number associated with
your account, which is used to facilitate communication with your superiors.
Procedure
1. Sign in to YMCS.
2. Click > Account Settings.
3. In the Contact/Phone Number field, click Edit.
4.
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4. When you finish editing, click Save.
5.
Trusted Devices
Procedure
1. Log in to YMCS.
2. Click System > Account Information.
3. In the Trusted Devices section, click View.
4. In the pop-up window, you can view all the devices where you have previously checked the "Skip re-
verification within 30 days" option during login verification. You can remove devices, and the next time you
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Yealink Management Cloud Service(YMCS) Channel User
Guide
log in with those devices, you will need to undergo MFA verification again.
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Yealink Management Cloud Service(YMCS) Channel User
Guide
Configure Login Verification (Sub
Account)
Prerequisite
The super administrator has enabled login protection for you. Otherwise, you cannot
enable the login protection.
Perform Login Verification
Introduction
After the super administrator has enabled the login protection for you, you need
to choose the login verification for the initial login. The selected verification
method will serve as your subsequent login protection method.
Perform Email Verification
If you select email verification during the initial login, it will serve as your
subsequent login protection method.
Procedure
1. Select Email, and enter the dynamic code in the mail you received.
(Optional) Check the "Skip re-verification within 30 days" option, and you will
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Yealink Management Cloud Service(YMCS) Channel User
Guide
not need to undergo verification when logging in to this account using the
same device within 30 days.
2. Click OK.
3.
Perform Virtual MFA Verification
Procedure
1. Select Virtual MFA Device.
2. Download and open Google Authenticator on your phone and click Get
started.
3. Sign in to a Google account.
💡 TIP
After you sign in to a Google account, you can back up the verification codes to your Google
account for easy retrieval. To avoid situations where verification codes cannot be retrieved
after Google Authenticator is uninstalled or data is cleared, it is recommended that you do not
skip the login steps.
4. Do one of the following:
Select Scan a QR code in Google Authenticator and scan the QR code in the
pop-up window on the YMCS portal.
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Yealink Management Cloud Service(YMCS) Channel User
Guide
Select Enter a setup key on Google Authenticator, then enter the YMCS
account and the key displayed in the pop-up window, and click Add.
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Yealink Management Cloud Service(YMCS) Channel User
Guide
5. The dynamic code will be displayed in Google Authenticator.
6. Enter the dynamic code into the corresponding area of YMCS.
(Optional) Check the "Skip re-verification within 30 days" option, and you will
not need to undergo verification when logging in to this account using the
same device within 30 days.
7. Click OK.
8.
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Yealink Management Cloud Service(YMCS) Channel User
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Change Login Protection Methods
Procedure
1. Sign in to YMCS.
2. Click > Account Settings.
3. In the Login Protection field, click Edit.
4. Do one of the following to select the desired login protection method:
Select Email, enter the dynamic code in the mail you received, and click OK.
i. Select Virtual MFA Device.
ii. Install and open Google Authenticator on the mobile side, and click Get
started.
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iii.
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iii. Sign in to a Google account.
💡 Tip:
After you sign in to a Google account, you can back up the verification codes to your Google
account for easy retrieval. To avoid situations where verification codes cannot be retrieved
after Google Authenticator is uninstalled or data is cleared, it is recommended that you do not
skip the login steps.
iv. Do one of the following:
Select Scan a QR code in Google Authenticator and scan the QR code in
the pop-up window on the YMCS portal.
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Select Enter a setup key on Google Authenticator, then enter the YMCS
account and the key displayed in the pop-up window, and click Add.
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v. The dynamic code is displayed in Google Authenticator.
vi. Enter the dynamic code into YMCS and click OK.
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Configure Login Verification (Super
Administrator)
Introduction
For single-factor authentication, the passwords are easily cracked by brute
force. To solve that, YMCS supports multi-factor authentication (MFA), requiring
users to pass two authentications before they can sign in to YMCS. By enabling
login protection, you will need to authenticate through both password and
dynamic verification code to gain authorization and sign in to YMCS.
Email Verification
Enable Email Verification
Procedure
1. Sign in to YMCS.
2. Click > Account Settings.
3. In the Login Protection field, click Edit.
4. Select Email, enter the dynamic code in the mail you received, and click OK.
5.
Sign In with Email Verification
After enabling it, users will receive a verification email after entering their
account and password to log in. Enter the verification code in the corresponding
area to complete the login process.
Procedure
1. After clicking Sign In, enter the verification code received in your email in the corresponding area.
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(Optional) Check the "Skip re-verification within 30 days" option, and you will not need to undergo verification
when logging in to this account using the same device within 30 days.
2. Click OK.
MFA Verification
Enable MFA Verification
Procedure
1. Sign in to YMCS.
2. Click > Account Settings.
3. In the Login Protection field, click Edit.
4. Select Virtual MFA Device.
5.
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5. Hover over Check how to get the dynamic code and do the following to get the dynamic code.
6. Install and open Google Authenticator on the mobile side, and click Get started.
7. Sign in to a Google account.
💡 TIP
After you sign in to a Google account, you can back up the verification codes to your Google
account for easy retrieval. To avoid situations where verification codes cannot be retrieved
after Google Authenticator is uninstalled or data is cleared, it is recommended that you do not
skip the login steps.
8. Do one of the following:
Select Scan a QR code in Google Authenticator and scan the QR code in the pop-up window on the YMCS
portal.
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Select Enter a setup key on Google Authenticator, then enter the YMCS account and the key displayed in
the pop-up window, and click Add.
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9. The dynamic code is displayed in Google Authenticator.
10. Enter the dynamic code into YMCS and click OK.
11.
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Sign In with MFA Verification
After enabling it, users will be required to enter the dynamic code obtained from
Google Authenticator after entering their account and password to complete the
login process.
Procedure
1. After clicking Sign In, enter the dynamic code into the corresponding area of YMCS.
(Optional) Check the "Skip re-verification within 30 days" option, and you will not need to undergo verification
when logging in to this account using the same device within 30 days.
2. Click OK.
3.
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Channel Users
Add Channel Accounts
Introduction
You can add sub-channels, and the sub-channels can add their sub-channels.
You can also control whether your sub-channel can add their sub-channels.
Procedure
1. Sign in to YMCS.
2. Click User Management > Channel Management > Add.
3. Configure channel information and click OK.
Channel Name: Enter the channel name.
Set Administrator:
If you choose to set it as an administrator, you need to enter an email address, and the sub-channel can
log in using this email address.
If you do not, an email address is not required, and you can manage the sub-channels on their behalf.
Country/Region: Select the country or region where this channel account is located.
Time Zone: Select a time zone.
Contact: Enter a contact.
Phone Number: Enter a contact phone number.
Add Sub-Channel: If you select Enable in the Add Sub-Channel field, the sub-channel can add and
manage their sub-channels (add channel, edit channel information, etc.).
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4. Click Confirm in the pop-up window to add the channel successfully.
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Manage Channels
View the Channel List
Procedure
1. Sign in to YMCS.
2. Click User Management > Channel Management.
3. View the channel name, status and other information in the channel list.
4.
Sign In to YMCS on Behalf of Channel Accounts
Procedure
1. In the channel list, click Manage on the right side of the channel account.
💡 Note
This feature is unavailable to frozen or unauthorized channels.
Edit Channel Account
Procedure
1. In the channel list, click > Edit.
Reset Password for Channel Account
Introduction
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You can reset the password to deal with password leakage and manage
personnel changes to enhance security.
Procedure
1. In the channel list, click > Reset Password.
Freeze Channel Account
Introduction
You can efficiently deal with situations such as service expiration by freezing
channels. After the channel account is frozen, the channel cannot use the
account to log in to YMCS for Channel.
Procedure
1. In the channel list, click > Freeze.
2. Enter the freezing reason in the pop-up window and click OK.
Unfreeze Channel Account
Introduction
You can unfreeze the frozen channel. After unfreezing, the channel can log in to
YMCS for channel again.
Procedure
1. In the channel list, click > Unfreeze.
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Enterprise Users
Add Enterprise Accounts
Introduction
You can add enterprise accounts and edit the enterprise information. When an
exception occurs to the enterprise, you can freeze the enterprise account. From
the channel platform, you can log in to YMCS for enterprise or YMCS for RPS
enterprise to manage devices for enterprises. For more information on how to
manage devices on YMCS for enterprise, see the YMCS for enterprise user guide.
Procedure
1. Sign in to YMCS.
2. Click User Management > Enterprise Management > Enterprise List > Add.
3.
3. Configure the information of the enterprise account.
Data Center: The data center is divided into EU, US, and AU regions. The data between the regions is
isolated, meaning that data belonging to companies under the EU region will be stored in the EU region
data center, while data belonging to companies under the US region will be stored in the US region data
center. Please select the data center according to the actual location of the enterprise.
Enterprise Name: Enter the name of the enterprise.
Permission: Assign permissions to the enterprise account. Device Management (RPS): The enterprise
account can log in to YMCS to use device management and RPS features. RPS: The enterprise account can
log in to YMCS but can only use the RPS feature.
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Set Administrator:
If you select Yes, enter an email address, and this enterprise account can use the email to log in to YMCS.
If you select No, an email address is not required, and you can use this channel account to manage
devices for the enterprise account.
Email: Enter the email address of this enterprise account. The account information will be sent by email.
Enterprise Info: Set the following information, including country/region, time zone, contact person,
contact number, etc.
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4. Click OK.
💡 Note
Please confirm the enterprise information and the data center you select. It cannot be
modified after saving.
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5. Click Confirm in the pop-up window to successfully add the enterprise.
💡 Note
When the enterprise administrator logs in to YMCS for the first time, the page will prompt
whether to allow authorization to the channel, and the enterprise administrator can accept or
reject it.
Manage Enterprises
View the Enterprise List
Procedure
1. Sign in to YMCS.
2. Click User Management > Enterprise Management > Enterprise List.
3. View the enterprise name, the permission, the status and other information in the enterprise list.
4.
Sign In to YMCS on Behalf of Enterprise Accounts
Introduction
You can log in to YMCS for Enterprise with enterprise authorization to manage
devices or perform other operations on their behalf.
Prerequisites
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The enterprise has authorized the management to you.
Procedure
1. In the enterprise list, click Manage on the right side of the enterprise account to go to YMCS for Enterprise.
Edit Enterprise Account Information
Procedure
1. In the enterprise list, click > Edit.
Reset Password for Enterprise Account
Introduction
You can reset the password to deal with password leakage and manage
personnel changes to enhance security.
Procedure
1. In the enterprise list, click > Reset Password.
💡 Note
Password reset is unavailable to non-mailbox enterprises.
Freeze Enterprise Account
Introduction
You can efficiently deal with situations such as service expiration by freezing
businesses. After the enterprise account is frozen, the enterprise cannot use the
account to log in to YMCS for Enterprise or RPS Enterprise.
Procedure
1. In the enterprise list, click > Freeze.
2. Enter the freezing reason in the pop-up window and click OK.
Unfreeze Enterprise Account
Introduction
You can unfreeze the frozen enterprise. After unfreezing, the enterprise can log
in to YMCS for Enterprise.
Procedure
1. In the enterprise list, click > Unfreeze.
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Manage Enterprise Authorization
Introduction
The enterprises you create can choose whether to authorize the management to
you when they log in to YMCS for the first time.
If the enterprise initially created by you rejects authorizing the management to
you, they also need to use an authorization code to apply for management by
you.
You can manage enterprises not created by you through an authorized code
application, and you can approve or reject the application.
Channel Authorization Code
Introduction
You can send the authorization code to the enterprise that needs to be managed
and manage it after the enterprise is authorized.
Procedure
1. Sign in to YMCS.
2. Click User Management > Enterprise Management > Enterprise Authorization.
3.
Click to copy the authorization code and send it to the enterprise to be managed.
Click to refresh the authorization code.
Approve/Reject Authorization Application
Introduction
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You can view the list of enterprises that have requested you to manage their
devices on their behalf. You can approve or reject the applications.
Procedure
1. Sign in to YMCS.
2. Click User Management > Enterprise Management > Enterprise Authorization.
3. Do one of the following:
Click Agree/Reject on the right side of the enterprise.
Select multiple enterprises and click Agree/Reject.
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Manage Devices
Manage Room Devices
Procedure
1. Sign in to YMCS.
2. Click Device Management > Room Device.
3. Click EU Region/US Region/AU Region in the top-right corner to view the devices belonging to the selected
region.
4.
4. On the right side of the device, click Manage to go to the room device list of the corresponding enterprise.
💡 NOTE
This feature is unavailable to frozen enterprises.
5. Manage the device. For more information, refer to YMCS for enterprise user guide - manage room devices.
Manage USB Devices
Procedure
1. Sign in to YMCS.
2. Click Device Management > USB Device.
3. Click EU Region/US Region/AU Region in the top-right corner to view the devices belonging to the selected
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region.
4.
4. On the right side of the device, click Manage to go to the USB device list of the corresponding enterprise.
💡 NOTE
This feature is unavailable to frozen enterprises.
5. Manage the device. For more information, refer to YMCS for enterprise user guide - manage USB devices.
Manage RPS Devices
Procedure
1. Sign in to YMCS.
2. Click Device Management > RPS Device.
3. Click EU Region/US Region/AU Region in the top-right corner to view the devices belonging to the selected
region.
4.
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4. On the right side of the device, click Manage to go to the RPS device list of the corresponding enterprise.
💡 NOTE
This feature is unavailable to frozen enterprises.
5. Perform RPS device management. For more information, refer to YMCS for enterprise user guide - manage RPS
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View Device List
Introduction
You can view and manage the devices of authorized enterprises, including
phone devices, room devices, USB devices and RPS devices.
Prerequisites
You can only view and manage the devices of authorized enterprises.
Procedure
1. Sign in to YMCS.
2. Click Device Management > Phone Device/Room Device/USB Device/RPS Device.
View the device list.
💡 TIP
You can click EU Region/US Region/AU Region in the top-right corner to view the devices
belonging to the selected region.
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Monitor Wall
Introduction
By viewing the monitor wall, you can have a comprehensive and real-time grasp
of various data and conditions of the device of each enterprise without the need
for frequent manual refreshes.
Prerequisites
Please contact and provide the email of your account to the Yealink Support in order to enable this feature.
Only super admin can use this feature, normal users can obtain a link from the super admin and enter the link
to view the monitor wall.
Only support viewing the device status within the enterprises authorized and managed by your channel.
View the Monitor Wall
Procedure
1. Log in to YMCS.
2. Click Monitor Wall.
💡 NOTE
Only the device status within the enterprises authorized and managed by
your channel can be displayed.
1. Hover the mouse over the thumbnail of the monitor wall and click Preview.
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2. View various indicators of the device in real time on the monitor wall.
Numbe Description
r
1 Current time.
2 The total number of enterprises and the number of enterprises
authorized to be managed.
3 Device statistics. Count the number of various types of device.
4 Device status. Count the total number of devices and the number
and proportion of online/offline/pending devices.
5 Model statistics. Count different types of device and their
quantities.
6 Displays the number of new alarms today.
7 Active alarm records. Count the enterprises with the largest
number of active alarms and their detailed information, including:
alarm type, company name, device name, model, and last alarm
time.
8 The number of new alarms in the past 7 days. Statistics of the
number and severity of daily alarms in the past 7 days.
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9 Top 5 Active Alarm Enterprises. Count the enterprises with the
largest number of active alarms.
10 Top 5 Offline Devices Enterprises. Count the enterprises with the
largest number of offline devices.
11 Top 5 Active Alarm Types. Count the 5 largest existing alarm types.
Set the Monitor Wall
Procedure
1. Log in to YMCS.
2. Click Monitor Wall.
3. Click > Settings in the lower right corner of the thumbnail of the monitor wall.
Data Refresh Period: Set the time for automatic refresh of the monitor wall. It will be updated with real-
time data at that frequency.
Access Whitelist: If not enabled, devices under any IP can access the monitor wall through links; if enabled,
only IP addresses in the whitelist can access.
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Copy the Link of the Monitor Wall
You can obtain the link of the monitor wall, which can be accessed by users in
the IP whitelist. They can view the specific content of the monitor wall, or
display it as material/content on Yealink Digital Signage or Third Party Digital Signage.
Procedure
1. Log in to YMCS.
2. Click Monitor Wall.
3. Click > Copy Link in the lower right corner of the thumbnail of the monitor wall.
4. Make relevant settings, click Save.
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Room Device Calculator
Introduction
You can use Yealink Room Device Calculator to create room projects and
manage them by group.
Procedure
Create a room project on Room Device Calculator
1. Sign in to YMCS.
2. Click Room Device Calculator > Create.
3. About how to use the tool, please refer to: Yealink Room Device Calculator.
Manage room projects by group
1. In the Room Device Calculator page, click Save.
2. Select a group or create a new group in the pop-up window, click Confirm.
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3. Do one of the following to manage room projects by group:
In the Room Device Calculator page, click > My Files.
Enter the Room Device Calculator page of YMCS. All the grouping-related operations you perform on the
Room Device Calculator will be synchronized here.
4. Do one of the following:
💡 NOTE
Deleting the group will delete the files in the group as well.
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In the Group catalog, click to add new group.
In the Group catalog, click > Rename on the right side of the group, renane the group.
In the Group catalog, click > Delete on the right side of the group, delete the group.
In the file list, you can perform Edit, Move, Download and other operations.
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Login Management
Login Whitelist
IP Whitelist
Introduction
Support editing login whitelist, only IP addresses within the whitelist can log in
to the enterprise management platform, which further enhance the enterprise
security.
💡 Note Whether the channel end can access the enterprise management
platform is not restricted by the login whitelist.
Procedure
1. Sign in to YMCS.
2. Click System Settings > Login Mangement > Login Whitelist.
3. Click to add and edit the login whitelist, you can add a maximum of 20 IP addresses.
4. Click Save.
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5. Click to enable IP Whitelist.
Password Change Reminder
Introduction
You can set a password change reminder and the frequency of the reminder. If
an administrator's password exceeds the set frequency, they will receive an
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email reminder to change their password.
Procedure
1. Sign in to YMCS.
2. Click System Settings > Login Mangement > Login Whitelist.
3. In the Password Change Reminder section, click to enable it.
4. Edit the reminder frequency and save.
💡 Note
The maximum setting is 365 days.
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Single Sign-On
Step 1 Configure Microsoft Azure AD Login Method
Procedure
1. Log in to the Azure admin portal.
2. Click > Microsoft Entra ID in the top-left corner.
3.
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3. Click Enterprise applications in the left navigation bar.
4.
4. Click Manage > Enterprise applications > New application.
5.
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5. Click Create your own application. Enter the application name and check Register an application to
integrate with Microsoft Entra ID(App youre deploying) and click Create.
6.
6. Check Accounts in this organizational directory only (yealinkwmtest only - Single tenant) to support trial
for users in the current tenant directory and click Register.
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7.
7. Go back to the Microsoft Entra ID page, click Manage > App registrations, find and click the application you
just created.
8.
8. Go to the application details page. The Application (client) ID is the Client ID and the directory (tenant) is the
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Tenant ID.
9. Click Manage > Authentication > Add a platform in the left navigation bar and select Web.
10.
10. Enter the login address in the Redirect URIs field, the logout address in the Front-channel logout URL field,
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and select the check box of ID tokens (used for implicit and hybrid flows) and click Configure. Please
enter the following login and logout addresses.
Login address: https://reseller.ymcs.yealink.com/reseller/front/auth/signin-oidc
Logout address: https://reseller.ymcs.yealink.com/reseller/front/auth/logout
11. The configuration is complete. You can perform further SSO configuration in the YMCS platform.
Step 2 Enable and Configure SSO
Introduction
After enabling single sign-on and creating third-party administrator accounts,
you can use these accounts to sign in to the YMCS platform with the account and
password of the third-party platform (only Microsoft accounts are supported),
improving login efficiency and avoiding security risks.
Procedure
Enable SSO
1. Sign in to YMCS.
2. Click System Settings > Login Management > Single Sign-On.
3. Click the toggle beside Single Sign-On to enable it.
4. Select an authentication platform (currently, only Microsoft Azure AD is supported).
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5. Refer to the Microsoft AD login configuration method and enter the Client ID of Microsoft Azure AD as well as
the Tenant ID to configure the authentication platform.
6. Click Save.
Create a Sub Account with SSO Feature
Please refer to add sub accounts to create a sub account with SSO feature.
Once configured, this sub account can log in to the YMCS platform using SSO.
Step 3 Sign In via SSO
Introduction
You can use your Microsoft account to easily log in to the YMCS platform,
effectively improving login efficiency and avoiding some of the security risks.
Prerequisites
Your channel has configure Microsoft Azure AD login method and enabled SSO.
The channel administrator has created a third-party administrator account for you.
Procedure
1. For the first login, click the login address in the email or enter the login address in the browser address bar.
💡 Tip: You can use the global address (https://ymcs.yealink.com/manager/
login) to sign in, and YMCS will automatically detect and redirect you to
your region.
2. Optional: Switch the language in the top-right corner.
3. Click SSO.
4. Enter the third-party account and click Continue.
5. On the Microsoft login authentication page, enter your Microsoft account and password. After finishing the
verification, you can log in to YMCS.
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Manage Sub Accounts and Their
Permission
Roles
Add Roles
Introduction
The default role and its permission are described below:
Name Description
Super Have all the function permission under the device management,
admin RPS management,
No Only the permission to log in.
permissi
on
In addition to the default roles, you can add other roles and assign the
corresponding permission to the role.
Procedure
1. Sign in to YMCS.
2. Click System Settings > Sub Accounts > Role.
3.
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3. Do one of the following:
Select a group from the group list on the left panel and click Add. You can also click Add Group if you do
not want to specify a group.
Click on the right side of the group and click Add Role.
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4. Edit the role information and click Save.
Role Name: Edit the role name.
Group: Select a belonging group for this role for future management.
Description: Enter a description.
Data Permission-Channel: Edit data permissions for this role to only view and manage channel data
within the specified scope.
Data Permission-Enterprise: Edit data permissions for this role to only view and manage enterprise and
related device records within the specified scope.
Permission: Assign management permissions for all functions in User Management, Device Management,
System Settings to the role.
Read Only: Can only browse and cannot perform related operations.
Read & Write: Can browse and perform related operations.
All Invisible: The functionality module will not be displayed to them.
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Manage Roles
Go to the Role List
Procedure
1. Sign in to YMCS.
2. Click System Settings > Sub Accounts > Role.
3.
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Add Groups
Introduction
You can add groups and manage the roles by group.
Procedure
1. Do one of the following:
In the role list, click Add Group.
In the group list, click > Add Group on the right side of All.
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2. Enter the group name and click Confirm.
3. After adding a group, you can find the group from the group list.
Manage Roles by Group
Introduction
You can organize and manage administrators within the enterprise by grouping
them. Each role can only belong to one group.
Procedure
1. In the role list, click the desired group.
2. Do one of the following:
Check the corresponding role information within this group.
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Click on the right side of the group to edit groups, add roles to the group, and delete groups.
View Sub Accounts Associated with a Role
Procedure
1. In the role list, click the desired role.
2. Click Sub Accounts.
3. View the sub accounts associated with this role. Those sub accounts have all the permissions assigned to this
role.
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Assign a Role to a Sub Account
For more information, please refer to: Assign a Role to a Sub Account.
Edit Role Permission
Procedure
1. In the role list, click the desired role.
2. Click Permission.
3. Edit the role permission and click Save.
💡 Note
You cannot edit the permission of the default role (super admin/no permission).
Sub Accounts
Add Sub Accounts
Introduction
According to the actual needs, you can add sub-accounts and give them
different function and data permission (data permission are divided based on
the scope of enterprises/channels that the account will manage), so as to
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achieve efficient and convenient permission allocation. After that, you can also
use the sub account to log in to YMCS for channel.
Procedure
Add sub-accounts manually
1. Sign in to YMCS.
2. Click System Settings > Sub Accounts > Sub Accounts > Add Sub Account.
3.
3. Configure the corresponding information.
💡 NoteYou need to configure Single Sign-On (SSO)first to be able to select a third-party
account.
Account Type : Select Ordinary / External.
Edit the registration email, contact person, contact phone, description, and select whether to enable login
protection for this account.
💡 NoteIf you enable login protection for a sub-account, the sub-account will need to choose
between email verification or virtual MFA verification as the login verification method during
the first login. For more information, please refer to Login Verification.
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Invite sub-accounts using an invitation link
1. Sign in to YMCS.
2. Click System Settings > Sub Accounts > Sub Accounts > Invite Members.
3. Click to copy the invitation link and send it to the corresponding user.
💡 TIP
Click to regenerate the invitation link. The original link will become
invalid.
You can set an expiration date for the invitation link.
You can enable Joining requires moderation . If enabled, you need to
click Go to audit to approve/reject/delete the application in the review
list. If disabled, users can join directly through the invitation link
without requiring approval.
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4. In the sub-account list, find the user and click on the Edit button on the right
side to configure the relevant information.
Manage Sub Accounts
Access the Sub Account List
1. Sign in to YMCS.
2. Click System Settings > Sub Accounts > Sub Accounts.
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Edit Sub Account Information
1. In the sub account list, click Edit to edit sub account information.
Enable/Disable Login Protection
1. Do one of the following:
In the sub account list, click and select Enable/Disable Login Protection.
In the sub account list, select the desired sub accounts and select Enable/Disable Login Protection.
Reset Password
You can reset the password to deal with password leakage and manage
personnel changes to enhance security.
1. In the sub account list, click > Reset password and confirm the action.
Disable/Enable the Sub Account
The sub account is enabled by default. You can enable/disable the sub account.
When its account status changes, the sub account will receive an email
notification.
1. Do one of the following:
In the sub account list, click > Disable. This sub account cannot be used to log in to YMCS.
In the sub account list, click > Enable. This sub account can use this account to log in to YMCS.
Delete Sub Accounts
1. In the sub account list, click > Delete and confirm the action.
Assign a Role to a Sub Account
Introduction
The allocation of function permissions is achieved by associating sub-accounts
with roles.
Procedure
1. Log in to YMCS.
2. Click System Settings > Sub Accounts.
3. Do one of the following:
On the Sub Accounts page, add a sub account.
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On the Role page, add a role.
4. Perform one of the following operations:
On the Sub Accounts page, click Edit on the right side of the sub-administrator and select the
corresponding role.
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On the Role page, click Add on the right side of the role and select the corresponding role.
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Manage Logs
Introduction
Log management records all operation records on the channel side. You can
view the operation information, including modules, types, objects, operators,
IPs, results and time.
Procedure
1. Sign in to YMCS.
2. Click System Settings > Log Management.
3.
3. View all operation logs.
You can view the operation log for a period of time by selecting the time
range.
You can enter the operator/IP in the search box to match the corresponding
operation log.
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Manage Alarms
Introduction
When a problem occurs to the device, for example, the call failure or firmware
update failure will be reported to YMCS. You can quickly locate the problem by
viewing the alarm details and diagnosing the devices.
Prerequisites
You can only manage authorized enterprises. For detailed information, please
refer to Manage Enterprise Authorization.
Go to Alarm List
1. Sign in to YMCS.
2. Click System Settings > Alarm.
3.
Add an Alarm
1. Sign in to YMCS.
2. Click System Settings > Alarm > Add.
3. Set the alarm configuration.
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4. Click Save.
Go to the Enterprise Corresponding to the Alarm
1. Click Manage to quickly enter the enterprise corresponding to the alarm.
Edit an Alarm
1. Click > Edit.
Delete an Alarm
1. Click > Delete.
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Manage Un-migrated Enterprise
Accounts
Introduction
For enterprises you previously created, they can still use the YMCS-Legacy
Edition (Legacy YMCS), and you can manage these enterprises on the new YMCS.
At the same time, we recommend that you assist your enterprise acccounts in
migrating to the new platform for easier management in the future.
💡 NoteEditing the information of un-migrated enterprise accounts is not
available.
View the Un-migrated Enterprise List
Procedure
1. Sign in to YMCS.
2. Click Enterprise Management under the YMCS-Legacy Edition module.
3.
Sign In to YMCS on Behalf of Enterprise Accounts
Introduction
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You can log in to YMCS for Enterprise with enterprise authorization to manage
devices or perform other operations on their behalf.
Prerequisites
The enterprise has authorized the management to you.
Procedure
1. In the enterprise list, click Manage enterprise on the right side of the enterprise account to go to YMCS for
Enterprise.
Reset Password for Enterprise Account
Introduction
You can reset the password to deal with password leakage and manage
personnel changes to enhance security.
Procedure
1. In the enterprise list, click > Reset Password.
💡 NotePassword reset is unavailable to non-mailbox enterprises.
Freeze Enterprise Account
Introduction
You can efficiently deal with situations such as service expiration by freezing
businesses. After the enterprise account is frozen, the enterprise cannot use the
account to log in to YMCS for Enterprise or RPS Enterprise.
Procedure
1. In the enterprise list, click > Freeze.
2. Enter the freezing reason in the pop-up window and click OK.
Unfreeze Enterprise Account
Introduction
You can unfreeze the frozen enterprise. After unfreezing, the enterprise can log
in to YMCS for Enterprise.
Procedure
1. In the enterprise list, click > Unfreeze.
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Manage Un-migrated Devices
Introduction
For enterprises you previously created, they can still use the YMCS-Legacy
Edition (Classic YMCS), and you can manage these enterprises on the new YMCS.
At the same time, we recommend that you assist your enterprise accounts in
migrating to the new platform for easier management in the future.
Procedure
1. Sign in to YMCS.
2. Click Device Management > Phone Device/USB Device/Room Device/Workspace Device/RPS Device.
3. On the right side of the device, click Manage enterprise to go to the device list of the corresponding
enterprise.
4.
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View Term of Services and Privacy
Policy
View the Latest Version of the Terms of Services and
Privacy Policy
Procedure
1. Do one of the following:
For the initial login, you can check the Terms of Services and Privacy Policy after you enter your account
credentials and click Sign In.
After you sign in to YMCS, you can also click > Term of Services/Privacy Policy to view the
Term of Services and Privacy Policy.
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View the History Version
Introduction
The Terms of Service and Privacy Policy will be periodically refined and
updated. Please read them carefully and confirm whether you wish to continue
using the service.
Procedure
1. After you sign in to YMCS, click > Term of Services/Privacy Policy.
2. Click History to view the history versions of the Terms of Services and Privacy Policy.
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Switch Between Device
Management Platform
Workspace Management
Platform RPS Service
Introduction
Device Management (DM) Platform: Designed specifically for device administrators, it
provides a powerful and user-friendly solution for batch management and operation. It
includes features such as monitoring, upgrading, configuring, alerting, and diagnostics.
Workspace Management (WM) Platform: It offers a management solution for enterprise
hybrid workspaces. In addition to the existing features, WM will gradually introduce more
functionalities related to enterprise spaces.
RPS Service: Simplifying the deployment and configuration process of devices, it provides a
more efficient, convenient, and reliable solution for device deployment and configuration.
Procedure
1. Sign in to YMCS.
2. You can switch between the DM Platform / the WM Platform / RPS Service in the bottom left
corner.
💡 TIP
You can also set the DM Platform / the WM Platform / RPS Service as
default login platforms in Account Settingsaccording to your needs.
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Connect Phone Devices
Via YMCS RPS Service (Batch Deployment)
Procedure
1. Import Devices to the Device List
1. Sign in to YMCS.
2. Click Phone Device > Device > Device List > Import.
3. Select Yes or No to turn on or turn off Import Server.
💡 NOTE
If you select Yes to turn on this feature, the devices will also be imported to the RPS server
you select, and you can see them on RPS Device list.
4. Click Download Template. Edit the device information according to the guidance in the
template.
5. Save the file and upload it.
6. Click Upload.
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2. Initialize the Device
For brand-new devices, power up the device to complete initialization.
For devices you have used, restore the device to factory settings to complete initialization.
3. Devices Are Successfully Connected to YMCS
After the device successfully connects to YMCS, the device status changes from
"offline" to "online" in the phone device list; the device status changes from
"unbound" to "bound" in the RPS device list, which means that the device is
successfully connected through the RPS server.
Via Auto Provisioning Server (Batch Deployment)
Introduction
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Prerequisites
If your device's firmware version is too low, do any of the following to upgrade it
to the latest version:
Visit Yealink Support to get the latest device firmware version.
Execute the following command to upgrade the device firmware.
static.firmware.url=http://192.168.1.20/150.86.0.5.rom
💡 NOTE
Please change the above http://192.168.1.20/150.86.0.5.rom to the address of
your auto-provisioning server.
Procedure
1. Configure the Device CFG File
1. Perform the following configuration.
#!version:1.0.0.1
##The header above must appear as-is in the first line
dm.enable=1
dm.server.address=eu-device-scheduler.ymcs.yealink.com
dm.server.port=443
dm.file_upload.http_post_mode=0
dm.file_upload.http_method=1
If your enterprise is located in the EU region, configure the following
commands:
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#!version:1.0.0.1
##The header above must appear as-is in the first line
dm.enable=1
dm.server.address=us-device-scheduler.ymcs.yealink.com
dm.server.port=443
dm.file_upload.http_post_mode=0
dm.file_upload.http_method=1
If your enterprise is located in the US region, configure the following commands:
#!version:1.0.0.1
##The header above must appear as-is in the first line
dm.enable=1
dm.server.address=us-device-scheduler.ymcs.yealink.com
dm.server.port=443
dm.file_upload.http_post_mode=0
dm.file_upload.http_method=1
If your enterprise is located in the AU region, configure the following
commands:
#!version:1.0.0.1
##The header above must appear as-is in the first line
dm.enable=1
dm.server.address=au-device-scheduler.ymcs.yealink.com
dm.server.port=443
dm.file_upload.http_post_mode=0
dm.file_upload.http_method=1
If your enterprise is located in the UAE region, configure the following
commands:
#!version:1.0.0.1
##The header above must appear as-is in the first line
dm.enable=1
dm.server.address=uae-device-scheduler.ymcs.yealink.com
dm.server.port=443
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dm.file_upload.http_post_mode=0
dm.file_upload.http_method=1
💡 NOTE
You can find this address in the DM Server address field by going to System (
) > Enterprise Information on YMCS.
static.dm.enterprise_id=Enterprise ID
static.dm.site_id=site ID
2. If you want to connect the device directly to a specific site in your enterprise, add the
following command to the CFG file:
💡 NOTE
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You can go to System (
) > Enterprise Information to get the enterprise ID.
You can go to System (
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) > Settings > Device > Site to get the site ID from the site information.
3. The CFG file is configured.
2. Make Devices Access the CFG File
Make the devices access the CFG files stored in your auto-provisioning servers.
The operation of different auto-provisioning servers might vary, so we do not
elaborate on the process here.
3. Trigger the Device to Perform Auto Provisioning
There are various ways to trigger the device to complete the auto-provisioning,
e.g., turn the device on. Please select your desired method.
4. Import Devices to the Device List
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💡 NOTE
If you have set the enterprise ID and site ID in the Configure Device CFG
file operation, the device will be automatically added to the device list in
YMCS; if not, see Import devices.
5. Devices Are Successfully Connected to YMCS
After the device successfully connects to YMCS, the device status changes from
"offline" to "online" in the phone device list; the device status changes from
"unbound" to "bound" in the RPS device list, which means that the device is
successfully connected through the RPS server.
Via DHCP Option (Batch Deployment)
Introduction
You can configure devices to obtain the provisioning server address via DHCP.
Procedure
1. Set Up the DHCP Server
If you do not have a DHCP server, you can see this section to set up one.
Following, we use DHCP Server for Windows to illustrate how to set up a DHCP
server on the Windows operating system.
1. Download DHCP Server.
2. Run dhcpsrv.
3. Click Next.
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4. Select your network interface card and click Next.
5. Configure your IP pool, click DHCP Options, and click Add.
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6. Do one of the following:
Enter the DHCP option and Yealink auto-provisioning server addresses, and click OK.
Param Introduction
eter
Option Enter the option number.
numbe
r
Option Set the DHCP option value (the address of the auto-provisioning
string server) and enclose it with quotation marks.
You can use Yealink auto-provisioning server addresses. Following
are Yealink auto-provisioning addresses:
If your enterprise is in the EU region, enter https://eu-
resource.ymcs.yealink.com/hardware/autop/$MAC.boot
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If your enterprise is in the US region, enter https://us-
resource.ymcs.yealink.com/hardware/autop/$MAC.boot
If your enterprise is in the AU region, enter https://au-
resource.ymcs.yealink.com/hardware/autop/$MAC.boot
If your enterprise is in the UAE region, enter https://uae-
resource.ymcs.yealink.com/hardware/autop/$MAC.boot
You can go to System (
) > Enterprise Information to get the Yealink auto-provisioning
address.
Enter the DHCP option and your own auto-provisioning server addresses, and
click OK.
Param Introduction
eter
Option Enter the option number.
numbe
r
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Option Set the DHCP option value (the address of the auto-provisioning
string server) and enclose it with quotation marks.
You can use your own auto-provisioning server addresses.
Please follow the steps below to configure the Device CFG File:
7. Perform the following configuration.
If your enterprise is located in the EU region, configure the following commands:
#!version:1.0.0.1
##The header above must appear as-is in the first line
dm.enable=1
dm.server.address=eu-device-scheduler.ymcs.yealink.com
dm.server.port=443
dm.file_upload.http_post_mode=0
dm.file_upload.http_method=1
If your enterprise is located in the US region, configure the following commands:
#!version:1.0.0.1
##The header above must appear as-is in the first line
dm.enable=1
dm.server.address=us-device-scheduler.ymcs.yealink.com
dm.server.port=443
dm.file_upload.http_post_mode=0
dm.file_upload.http_method=1
If your enterprise is located in the AU region, configure the following commands:
#!version:1.0.0.1
##The header above must appear as-is in the first line
dm.enable=1
dm.server.address=au-device-scheduler.ymcs.yealink.com
dm.server.port=443
dm.file_upload.http_post_mode=0
dm.file_upload.http_method=1
If your enterprise is located in the UAE region, configure the following commands:
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#!version:1.0.0.1
##The header above must appear as-is in the first line
dm.enable=1
dm.server.address=uae-device-scheduler.ymcs.yealink.com
dm.server.port=443
dm.file_upload.http_post_mode=0
dm.file_upload.http_method=1
💡 NOTE
You can find this address in the DM Server address field by going to
System (
) > Enterprise Information on YMCS.
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If you want to connect the device directly to a specific site in your enterprise, add the
following command to the CFG file:
static.dm.enterprise_id=Enterprise ID
static.dm.site_id=site ID
💡 NOTE
You can go to System (
) > Enterprise Information to get the enterprise ID.
You can go to System (
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) > Settings > Device > Site to get the site ID from the site information.
i. The CFG file is configured.
8. Click OK > Next.
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9. Select Overwrite existing file, click Write INI file, and click Next.
10. Click Start to run the server and click Finish to exit.
2. Make Devices Obtain Server Address through DHCP
Yealink IP phones can obtain the provisioning server address by detecting DHCP
options during startup.
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If you do not use the following default option value, you need to configure the
phone to obtain the provisioning server address via a custom DHCP option.
Netw Default Introduction
ork option
type value
IPv4 Option 66, Option 66 is used to identify the TFTP server.
Option 43 Option 43 is a vendor-specific option, which is used to
transfer the vendor-specific information.
IPv6 Option 59 Option 59 is used to specify a URL for the boot file to be
downloaded by the client.
If you use the default option value:
1. Reconnect the network cable of your devices or restart the devices to make them obtain
the server address.
If you use a custom DHCP option:
2. Enter https://phone IP address (for example, https://1.2.3.4) in the browser address bar and
log in to the phone web user interface as an administrator.
3. Click Settings > Auto Provision.
4. Select the On radio box in the DHCP Active field.
5. Do one of the following:
If you are using IPv4 network, enter the desired value in the IPv4 Custom Option field.
If you are using IPv6 network, enter the desired value in the IPv6 Custom Option field.
💡 NOTE
The IPv4 or IPv6 custom DHCP option must be in accordance with the one defined in the
DHCP server.
6. Click Confirm to accept the change.
7. Reconnect the network cable of your devices or restart the devices to make them obtain
the server address.
3. Add Devices to the Device List
💡 NOTE
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If you have set the enterprise ID and site ID in Step 1, the device will be
automatically added to the device list in YMCS; if not, see import devices.
4. Devices Are Successfully Connected to YMCS
After the device successfully connects to YMCS, the device status changes from
"offline" to "online" in the phone device list; the device status changes from
"unbound" to "bound" in the RPS device list, which means that the device is
successfully connected through the RPS server.
Via the Device Web User Interface (for a Single
Device)
Procedure
1. Configure Auto-Provisioning Server Address
1. (Take T41U as an example) Enter https://phone IP address (for example, https://1.2.3.4) in
the browser address bar and log in to the phone web user interface as an administrator.
2. Click Settings > Auto Provision.
3. Enter the URL of your auto-provisioning server in the Server URL field.
If your enterprise is in the EU region, enter https://eu-resource.ymcs.yealink.com/
hardware/autop/$MAC.boot
If your enterprise is in the US region, enter https://us-resource.ymcs.yealink.com/
hardware/autop/$MAC.boot
If your enterprise is in the AU region, enter https://au-resource.ymcs.yealink.com/
hardware/autop/$MAC.boot
If your enterprise is in the UAE region, enter https://uae-resource.ymcs.yealink.com/
hardware/autop/$MAC.boot
💡 NOTE
You can go to System (
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) > Enterprise Information to get the AutoP address.
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4. Click Auto Provision Now, and reconfirm in the pop-up window.
2. Add Devices to the Device List on YMCS
1. Sign in to YMCS.
2. Click Phone Device > Device > Device List > Add
3. Edit device-related information.
Paramet Introduction
er
Device Enter the device name.
Name
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MAC Enter the MAC address of the device. MAC must and can only
contain 12 letters or numbers; the length is limited to 12-17
characters; the characters that can be entered include 0-9, A-z,
"-", ":"; for example, 00-15-65-1a-2b-3c, 00:15:65:1a:2b:3c,
0015651a2B3c.
Machine Enter the Machine ID of the device. The Machine ID is the SN
ID corresponding to the body sticker or the Machine ID displayed in
the device status information.
Model Select the device model.
Site Select a site for the device.
Bind Bind an account for the device.
Account
Descript Enter a description.
ion
4. Click Save.
3. Devices Are Successfully Connected to YMCS
After the device successfully connects to YMCS, the device status changes from
"offline" to "online" in the phone device list; the device status changes from
"unbound" to "bound" in the RPS device list, which means that the device is
successfully connected through the RPS server.
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Connect Android-based Video
Conferencing Endpoints & Smart
Workspace Devices
💡 TIP
This connecting method is applicable to models: MeetingBar AX0/
MeetingBoard/DeskVision A24/RoomCast/RoomPanel/RoomPanel Plus/
CTP18/CTP25.
For CTP18/CTP25, independent connecting through this method is only
supported when paired with a host device. About pairing with a host
device, please refer to Pair with Devices.
Via Auto Provisioning Server (Batch Deployment)
Via DHCP Option (Batch Deployment)
Via the Device Web User Interface (for a Single Device)
Via Auto Provisioning Server (Batch
Deployment)
Introduction
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Prerequisites
If your device's firmware version is too low, do any of the following to upgrade it
to the latest version:
Visit Yealink Support to get the latest device firmware version.
Execute the following command to upgrade the device firmware
static.firmware.url=http://192.168.1.20/150.86.0.5.rom
💡 NOTE
Please change the above http://192.168.1.20/150.86.0.5.rom to the address of
your auto-provisioning server.
Procedure
1. Configure the Device CFG File
1. Perform the following configuration.
If your enterprise is located in the EU region, configure the following commands:
#!version:1.0.0.1
##The header above must appear as-is in the first line
dm.enable=1
dm.server.address=eu-device-scheduler.ymcs.yealink.com
dm.server.port=443
dm.file_upload.http_post_mode=0
dm.file_upload.http_method=1
If your enterprise is located in the US region, configure the following commands:
#!version:1.0.0.1
##The header above must appear as-is in the first line
dm.enable=1
dm.server.address=us-device-scheduler.ymcs.yealink.com
dm.server.port=443
dm.file_upload.http_post_mode=0
dm.file_upload.http_method=1
If your enterprise is located in the AU region, configure the following commands:
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#!version:1.0.0.1
##The header above must appear as-is in the first line
dm.enable=1
dm.server.address=au-device-scheduler.ymcs.yealink.com
dm.server.port=443
dm.file_upload.http_post_mode=0
dm.file_upload.http_method=1
If your enterprise is located in the UAE region, configure the following commands:
#!version:1.0.0.1
##The header above must appear as-is in the first line
dm.enable=1
dm.server.address=uae-device-scheduler.ymcs.yealink.com
dm.server.port=443
dm.file_upload.http_post_mode=0
dm.file_upload.http_method=1
💡 NOTE
You can find this address in the DM Server address field by going to System (
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) > Enterprise Information on YMCS.
2. If you want to connect the device directly to a specific site in your enterprise, add the
following command to the CFG file:
static.dm.enterprise_id=Enterprise ID
static.dm.site_id=site ID
💡 NOTE
You can go to System (
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) > Enterprise Information to get the enterprise ID.
You can go to System (
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) > Settings > Device > Site to get the site ID from the site information.
3. The CFG file is configured.
2. Make Devices Access the CFG File
Make the devices access the CFG files stored in your auto-provisioning servers.
The operation of different auto-provisioning servers might vary, so we do not
elaborate on the process here.
3. Trigger the Device to Perform Auto Provisioning
There are various ways to trigger the device to complete the auto-provisioning,
e.g., turn the device on. Please select your desired method.
4. Import Devices to the Device List
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💡 NOTE
If you have set the enterprise ID and site ID in the Configure Device CFG
file operation, the device will be automatically added to the device list in
YMCS; if not, see Import Devices.
5. Devices Are Successfully Connected to YMCS
After the device successfully connects to YMCS, the device status changes from
"offline" to "online" in the phone device list; the device status changes from
"unbound" to "bound" in the RPS device list, which means that the device is
successfully connected through the RPS server.
Via DHCP Option (Batch Deployment)
Introduction
You can configure devices to obtain the provisioning server address via DHCP.
Procedure
1. Set Up the DHCP Server
If you do not have a DHCP server, you can see this section to set up one.
Following, we use DHCP Server for Windows to illustrate how to set up a DHCP
server on the Windows operating system.
1. Download DHCP Server.
2. Run dhcpsrv.
3. Click Next.
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4. Select your network interface card and click Next.
5. Configure your IP pool, click DHCP Options, and click Add.
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6. Do one of the following:
Enter the DHCP option and Yealink auto-provisioning server addresses, and click OK.
Paramet Introduction
er
Option Enter the option number.
number
Option Set the DHCP option value (the address of the auto-provisioning
string server) and enclose it with quotation marks.
You can use Yealink auto-provisioning server addresses.
Following are Yealink auto-provisioning addresses:
If your enterprise is in the EU region, enter https://eu-
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resource.ymcs.yealink.com/hardware/autop/$MAC.boot
If your enterprise is in the US region, enter https://us-
resource.ymcs.yealink.com/hardware/autop/$MAC.boot
If your enterprise is in the AU region, enter https://au-
resource.ymcs.yealink.com/hardware/autop/$MAC.boot
If your enterprise is in the UAE region, enter https://uae-
resource.ymcs.yealink.com/hardware/autop/$MAC.boot
You can go to System (
) > Enterprise Information to get the Yealink auto-provisioning
address.
Enter the DHCP option and your own auto-provisioning server addresses, and click OK.
Param Introduction
eter
Option Enter the option number.
numbe
r
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Option Set the DHCP option value (the address of the auto-provisioning
string server) and enclose it with quotation marks.
You can use your own auto-provisioning server addresses.
Please follow the steps below to configure the Device CFG File:
1. Perform the following configuration.
If your enterprise is located in the EU region, configure the following commands:
#!version:1.0.0.1
##The header above must appear as-is in the first line
dm.enable=1
dm.server.address=eu-device-scheduler.ymcs.yealink.com
dm.server.port=443
dm.file_upload.http_post_mode=0
dm.file_upload.http_method=1
If your enterprise is located in the US region, configure the following commands:
#!version:1.0.0.1
##The header above must appear as-is in the first line
dm.enable=1
dm.server.address=us-device-scheduler.ymcs.yealink.com
dm.server.port=443
dm.file_upload.http_post_mode=0
dm.file_upload.http_method=1
If your enterprise is located in the AU region, configure the following commands:
#!version:1.0.0.1
##The header above must appear as-is in the first line
dm.enable=1
dm.server.address=au-device-scheduler.ymcs.yealink.com
dm.server.port=443
dm.file_upload.http_post_mode=0
dm.file_upload.http_method=1
If your enterprise is located in the UAE region, configure the following commands:
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#!version:1.0.0.1
##The header above must appear as-is in the first line
dm.enable=1
dm.server.address=uae-device-scheduler.ymcs.yealink.com
dm.server.port=443
dm.file_upload.http_post_mode=0
dm.file_upload.http_method=1
💡 NOTE
You can find this address in the DM Server address field by going to System (
) > Enterprise Information on YMCS.
2. If you want to connect the device directly to a specific site in your enterprise, add the
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following command to the CFG file:
static.dm.enterprise_id=Enterprise ID
static.dm.site_id=site ID
💡 NOTE
You can go to System (
) > Enterprise Information to get the enterprise ID.
You can go to System (
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) > Settings > Device > Site to get the site ID from the site information.
3. The CFG file is configured.
4. Click OK > Next.
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5. Select Overwrite existing file, click Write INI file, and click Next.
6. Click Start to run the server and click Finish to exit.
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2. Make Devices Obtain Server Address through DHCP
Yealink IP phones can obtain the provisioning server address by detecting DHCP
options during startup.
If you do not use the following default option value, you need to configure the
phone to obtain the provisioning server address via a custom DHCP option.
Netw Default Introduction
ork option
type value
IPv4 Option 66, Option 66 is used to identify the TFTP server.
Option 43 Option 43 is a vendor-specific option, which is used to
transfer the vendor-specific information.
IPv6 Option 59 Option 59 is used to specify a URL for the boot file to be
downloaded by the client.
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If you use the default option value:
1. Reconnect the network cable of your devices or restart the devices to make them obtain
the server address.
If you use a custom DHCP option:
1. Enter https://phone IP address (for example, https://1.2.3.4) in the browser address bar and
log in to the phone web user interface as an administrator.
2. Click System > Auto Provision.
3. Enable DHCP Active.
4. Do one of the following:
If you are using IPv4 network, enter the desired value in the IPv4 Custom Option field.
If you are using IPv6 network, enter the desired value in the IPv6 Custom Option field.
💡 NOTE
The IPv4 or IPv6 custom DHCP option must be in accordance with the one defined in the
DHCP server.
5. Click Confirm to accept the change.
6. Reconnect the network cable of your devices or restart the devices to make them obtain
the server address.
3. Add Devices to the Device List
💡 NOTE
If you have set the enterprise ID and site ID in Step 1, the device will be
automatically added to the device list in YMCS; if not, see Import Devices.
4. Devices Are Successfully Connected to YMCS
After the device successfully connects to YMCS, the device status changes from
"offline" to "online" in the phone device list; the device status changes from
"unbound" to "bound" in the RPS device list, which means that the device is
successfully connected through the RPS server.
Via the Device Web User Interface (for a
Single Device)
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Procedure
Supported devices:
Models MVC/ZVC Meeting Meeti MeetingDi Room Room
Board ngBar splay Panel Cast
Support Not Support Suppor Supported Suppo Suppo
Status Supporte ed ted rted rted
d
1. Configure on the device
💡 NOTE
1. Click System > Enterprise information in YMCS to obtain the Enterprise ID,
AutoP address, and DM Server address.
2. Click Workspace > Rooms in YMCS to obtain the Deployment code.
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Please choose from the following three configuration methods that your
device supports:
Method 1
1. Please enter the device, click Device Settings > Yealink Could Service.
2. Enable the Yealink Cloud Service .
3. Enable the Yealink Management Cloud Service.
4. Select the Yealink Management Cloud Service in the Device Manage Server.
5. Input the Deployment code or Enterprise ID.
6. Click Confirm
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💡 NOTE
You can go to System (
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) > Enterprise Information to get the Deployment code or Enterprise ID in the
YMCS (https://eu.ymcs.yealink.com).
Method 2
1. Enter https://device IP address (for example, https://1.2.3.4) in the browser address bar and
log in to the phone web user interface as an administrator.
2. Click System > Yealink Cloud Service (If you have this menu).
3. Enable the Yealink Cloud Service (If you have this configuration).
4. Enable the Yealink Management Cloud Service(If you have this configuration).
5. Select the Yealink Management Cloud Service in the Device Manage Platform.
6. Input the Deployment code or Enterprise ID (Lower versions do not support deployment
codes. Please use the enterprise id or leave it blank) .
7. Click Confirm
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💡 NOTE
You can go to System (
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) > Enterprise Information to get the Deployment code or Enterprise ID in the
YMCS (https://eu.ymcs.yealink.com).
Method 3
1. Enter https://device IP address (for example, https://1.2.3.4) in the browser address bar and
log in to the phone web user interface as an administrator.
2. Click System > Yealink Cloud Service(If you have this menu).
3. Enable the Yealink Cloud Service (If you have this configuration).
4. Enable the Yealink Management Cloud Service(If you have this configuration).
5. Click System > Device Manage.
6. Enter the URL of your AutoP address in the Server URL field.
If your enterprise is in the EU region, enter https://eu-resource.ymcs.yealink.com/
hardware/autop/$MAC.boot
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If your enterprise is in the US region, enter https://us-resource.ymcs.yealink.com/
hardware/autop/$MAC.boot
If your enterprise is in the AU region, enter https://au-resource.ymcs.yealink.com/
hardware/autop/$MAC.boot
If your enterprise is in the UAE region, enter https://uae-resource.ymcs.yealink.com/
hardware/autop/$MAC.boot
7. Click Auto Provision Now.
💡 NOTE
You can go to System (
) > Enterprise Information to get the AutoP address in the YMCS (https://eu.ymcs.yealink.com).
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2. Add Devices to the Device List on YMCS
💡 NOTE
If using method 1 & method 2 and entering the correct deployment code,
please skip this step.
1. Sign in to YMCS.
2. Click Device >Device > Room Device > Add.
3. Edit device-related information.
Parameter Introduction
Device Enter the device name.
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Name
MAC Enter the MAC address of the device. MAC must and can only
contain 12 letters or numbers; the length is limited to 12-17
characters; the characters that can be entered include 0-9, A-
z, "-", ":"; for example, 00-15-65-1a-2b-3c, 00:15:65:1a:2b:3c,
0015651a2B3c.
Machine ID Enter the Machine ID of the device. The Machine ID is the SN
corresponding to the body sticker or the Machine ID
displayed in the device status information.
Model Select the device model.
Site Select a site for the device.
Bind Bind an account for the device.
Account
Description Enter a description.
4. Click Save.
3. Devices Are Successfully Connected to YMCS
After the device successfully connects to YMCS, the device status changes from
"offline" to "online" in the room device list; the device status changes from
"unbound" to "bound" in the RPS device list, which means that the device is
successfully connected through the RPS server.
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Connect Windows-based Video
Conferencing Endpoints (MVC
and ZVC Series)
Batch Deployment via Yealink
RoomConnect
Prerequisites
The software version of YRC built into the devices should be 2.31.67.0 or higher.
Procedure
1. Import Devices
1. Sign in to YMCS.
2. Do one of the following:
On the DM platform, click Room Device > Device > Device List > Import.
On the WM platform, click Workspace > Rooms > Devices >Import.
3. Click Download Template. Edit the device information according to the guidance in the
template.
4. Save the file and upload it.
5. Click Upload.
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2. Power On Devices
After you power on the devices, the devices will connect to YMCS via YRC.
3. Devices Are Successfully Connected to YMCS
After the device is successfully connected to YMCS, the device status will change
from "offline" to "online" in the room device list.
Via Yealink RoomConnect Software
Procedure
1. Connect Room Devices to YMCS via YRC
Method 1: Classic Login
💡 NOTE
The software version of YRC built into the devices should be 2.33.0.0 or
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higher.
1. Open Yealink RoomConnect software and click
> DM Server Settings > Classic Login.
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2. Make the relevant settings and click Connect to platform.
Connect to platform: Choose Yealink Management Cloud Service.
Enterprise ID: Enter the enterprise ID.
💡 NOTE
You can obtain the enterprise ID in Enterprise Information.
Meeting Room: Enter the meeting room name.
Device Model: Select the device model.
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Authorize Remote Screenshot: Choose whether to grant remote screen capture
permission to administrators.
Authorize Remote Desktop: Choose whether to grant remote desktop permission to
administrators.
Method 2: Account Password Login
💡 NOTE
The software version of YRC built into the devices should be 2.31.67.0 or
higher.
1. Open Yealink RoomConnect software and click
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> DM Server Settings > Account Password Login.
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1. Enter your YMCS account credentials (the enterprise registration account) and click Login.
1. Confirm the information, such as meeting room, enterprise name and device name, then
click Confirm.
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2. Devices Are Successfully Connected to YMCS
After the device is successfully connected to YMCS, the device status will change
from "offline" to "online" in the room device list. You can view and modify the
relevant information in the setting interface of Yealink RoomConnect software.
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Connect USB Devices
Install the YUC Package in Bulk on User Computers
Introduction
There are various methods available for bulk-installing the YUC installation
package on user computers. You can choose the most suitable bulk installation
method based on your enterprise's specific environment. The following guide
explains how to use Intune for bulk installation. Installing through Intune is a
seamless process for your enterprise employees, and they won't even notice it.
Install the YUC Package in Bulk for Windows
09081035Mac intune视频1e87d19.autosave.mp4
About how to get the package, please refer to: How to get the package uploaded to
Intune when using Intune to install a batch of packages to Windows users?
Install the YUC Package in Bulk for macOS
How to Install YUC in Bulk for Users' ComputersWindows) with Intune.mp4
About how to set shell scripts, please refer to: How to set shell scripts when using
Intune to install a batch of packages to MacOS users?
Batch Deployment for Windows
💡 Warning
Before batch deployment, make sure you have the file installation and
access permissions of your enterprise so that the batch installation can
be carried out successfully.
Procedure
1. Download YUC Package
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1. Sign in to YMCS.
2. Click Personal Device > Device > Bulk Deployment.
3. Set the site settings.
If you select Do not specify a site, the USB devices will belong to the root site after they
are connected to YMCS. You can then adjust the device belonging site in the platform.
If you select Specify a site, select the desired belonging site. The USB devices will belong
to your chosen site.
💡 NOTE
You cannot directly change the belonging site for the device on the YMCS web portal. To
change the site, regenerate and redeploy the installation package.
4. Select Windows and click Download.
5. Click Download from the window that popped up in the bottom-right corner.
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7. You can also click Download from the Export Records to obtain the YUC package.
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2. Install the YUC Package in Bulk on User Computers
There are multiple methods available to perform bulk installations of the YUC
package on user computers. You can choose the appropriate method based on
your enterprise's specific environment. Below is an explanation of how to use
Intune to perform bulk installation of the package on user computers.
About how to get the package, please refer to: How to get the package uploaded to
Intune when using Intune to install a batch of packages to Windows users?
3. Connect Devices to Computers
Connect devices to the computer, and you can see the device on YUC.
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4. Devices Are Successfully Connected to YMCS
After the device is successfully connected to YMCS, the device status will change
from “offline” to “online” in the room device list.
FAQ
How to connect the USB device to a new enterprise?
In this scenario, the USB device is already connected to Enterprise A, and you
want to connect it to Enterprise B.
If Enterprise A and Enterprise B are in the same data center, performing the above steps will
automatically remove the device from Enterprise A to Enterprise B.
If Enterprise A and Enterprise B are in different data centers, you need to manually remove
the devices from Enterprise A, and perform the above steps to connect the USB device to
Enterprise B.
💡 Warning
Before batch deployment, make sure you have the file installation and
access permissions of your enterprise so that the batch installation can
be carried out successfully.
Batch Deployment for macOS
Procedure
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1. Download YUC Package
1. Sign in to YMCS.
2. Click Personal Device > Device > Bulk Deployment.
3. Set the site settings.
If you select Do not specify a site, the USB devices will belong to the root site after they
are connected to YMCS. You can then adjust the device belonging site in the platform.
If you select Specify a site, select the desired belonging site. The USB devices will belong
to your chosen site.
💡 NOTE
You cannot directly change the belonging site for the device on the YMCS web portal. To
change the site, regenerate and redeploy the installation package.
4. Select Windows and click Download.
5. Click Download from the window that popped up in the bottom-right corner.
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7. You can also click Download from the Export Records to obtain the YUC package.
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2. Install the YUC Package in Bulk on User Computers
There are multiple methods available to perform bulk installations of the YUC
package on user computers. You can choose the appropriate method based on
your enterprise's specific environment. Below is an explanation of how to use
Intune to perform bulk installation of the package on user computers.
About how to set shell scripts, please refer to: How to set shell scripts when using
Intune to install a batch of packages to MacOS users?
3. Connect Devices to Computers
Connect devices to the computer, and you can see the device on YUC.
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4. Devices Are Successfully Connected to YMCS
After the device is successfully connected to YMCS, the device status will change
from “offline” to “online” in the room device list.
FAQ
How to connect the USB device to a new enterprise?
In this scenario, the USB device is already connected to Enterprise A, and you
want to connect it to Enterprise B.
If Enterprise A and Enterprise B are in the same data center, performing the above steps will
automatically remove the device from Enterprise A to Enterprise B.
If Enterprise A and Enterprise B are in different data centers, you need to manually remove
the devices from Enterprise A, and perform the above steps to connect the USB device to
Enterprise B.
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Sign In with General Accounts
Introduction
The login portal of YMCS for Enterprise is divided into EU, US, AU and UAE
regions. Superior channels create the enterprise account, and you can check
your email for the login address, username, and password.
Region Address
EU region https://eu.ymcs.yealink.com/manager/login
US region https://us.ymcs.yealink.com/manager/login
AU region https://au.ymcs.yealink.com/manager/login
UAE region https://uae.ymcs.yealink.com/manager/login
💡 TIP
By logging in via the global address (https://ymcs.yealink.com/manager/
login), YMCS will automatically detect and redirect you to the region you
locate.
Procedure
1. For the first login, click the login address in the email or enter the login address in the
browser address bar.
2. Optional: Switch the language in the top-right corner.
3. Enter your username and password and click Sign In.
💡 NOTE
If you are a first-time user, the system will prompt you to agree to the use of
cookies, accept the privacy policy and terms of service, and update your password
if necessary.
If your enterprise has enabled login protection to enhance login security, you need
to perform identity verification after logging in. For more information, see Login
Protection.
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Single Sign-On
You can also log in via SSO, which is using your Microsoft account to easily log in
to the YMCS platform, effectively improving login efficiency, and avoiding some
of the security risks.
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Home
The homepage provides you with an entry point for an overview of the
enterprise and commonly used functions, allowing you to quickly understand
and get started.
Home Page
Num Description
ber
1 All functional modules in Device Management, including: Phone
Device, Room Device, Personal device, Monitor Wall, System Management.
2 Click to switch to Workspace Management.
3 Click to switch to RPS service.
4 Click to view personal information, set up accounts, switch
languages, view privacy policies and terms of service, and log out.
5 Click to view the file export record.
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6 Click to view the platform usage guide or provide feedback.
7 Click to collapse/expand the navigation bar.
8 Click to switch Phone Workstation/Rooms Workstation/USB
Workstation. Specific instructions can be found below.
9 Click to refresh the interface.
Phone Workstation
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Nu Description
mbe
r
1 Switch sites in the site directory to view the dashboard of the phone
devices in that site.
2 Based on your choice of site, view the site, sub-account, and total
number of orders under the site, and click to jump to the
corresponding interface.
3 Displays the total number of devices. Click to jump to the
corresponding device list.
4 Provide Device Configuration, Site Configuration, Group Configuration, Global
configuration, Device Statistics, Firmware quick entry.
5 Displays the proportion and quantity of the device status. Click the
sector to jump to the list of devices in that status.
6 Enter the Mac/IP/Machine ID of the device for quick diagnosis.
7 Display unhandled alarms and their severity. Click All to jump to Alarm
List .
8 Displays the proportion and quantity of each device model. Click the
horizontal axis to jump to the device list of that model; click All to go
to Device List.
9 Displays the total number of calls and call quality. Click the vertical
axis to jump to the Call Quality Statistics interface for that date. .
10 Displays the execution results of scheduled tasks and tasks to be
executed in the past 7 days. Click All to jump to Task Management.
💡 NOTE
This data is not affected by site filtering.
Rooms Workstation
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N Description
u
m
be
r
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1 Switch sites in the site directory to view the dashboard of the
conference devices in that site.
2 Based on your choice of site, view the site, sub-account, and total
number of orders under the site, and click to jump to the corresponding
interface.
3 Displays the total number of devices, total accessories, and total
number of devices offline for more than 7 days. Click to jump to the
corresponding device list.
4 Provide Site configuration, Group Configuration,Device Statistics, Firmware
Management quick entry.
5 Displays the proportion and quantity of the device status. Click the
sector to jump to the list of devices in that status.
6 Enter the Mac/IP/Machine ID of the device for quick diagnosis.
7 Display unhandled alarms and their severity. Click All to jump to Alarm
List .
8 Displays the proportion and quantity of each device model. Click the
horizontal axis to jump to the device list of that model; click All to jump
to Device List.
9 Display the latest firmware upgrade status interface of the host/
accessory, click
on the right side of the corresponding device , you can perform the
upgrade operation; click All to go to the Firmware Management interface.
10 Displays the execution results of scheduled tasks and tasks to be
executed in the past 7 days. Click All to go toTask Management interface.
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💡 NOTE
This data is not affected by site filtering.
USB Workstation
N Description
u
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m
be
r
1 Switch sites in the site directory to view the dashboard of the
conference devices in that site.
2 Based on your choice of site, view the site, sub-account, and total
number of orders under the site, and click to jump to the corresponding
interface.
3 Displays the total number of devices and the number of devices that
have been offline for more than 7 days. Click to jump to the
corresponding device list.
4 Provide Device configuration, Software Configuration,Data Statistics, Firmware
Management quick entry.
5 Displays the proportion and quantity of software status. Click the sector
to go to the list of software in that status.
6 Displays the proportion and quantity of each device model. Click the
horizontal axis to jump to the device list of that model; click All to go to
Device List.
7 Displays the execution results of scheduled tasks and tasks to be
executed in the past 7 days. Click All to go to Task Management interface.
💡 NOTE
This data is not affected by site filtering.
8 The latest firmware upgrade status interface is displayed, click
on the right side of the corresponding device, you can perform the
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upgrade operation; click All to jump to the Firmware Management
interface.
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Device Status
Before managing devices, you can familiarize yourself with the device status and
the active status.
💡 TIP
From the device list, click
and select the Status and the Active Status filters.
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Device Status
Device Status Description
Online The device is connected to YMCS.
Offline The device is disconnected from YMCS.
Pending The device is not reported and connected to YMCS.
Active Status
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💡 NOTE
The number of devices that you can manage on YMCS depends on the
package license you purchased from the reseller or the distributor. You
can view the purchase packages on order management.
If the device number does not exceed the number of the package you
purchase, the devices active status is Active.
You cannot add new devices once the upper limit is reached. When
some of your invalid orders cause some of the devices to be unable to
manage, the device active status will become Inactive and you cannot
manage it. If you still want to use this service, contact your superior
channel.
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Device Managing Features and
Their Supported Devices
Supported Feature Phone Room Devices USB
Devic
Devic es
es
Add devices √ √
Import devices √ √
Batch deployment √
Export the device √ √ √
information
Edit the device √ √ √
information
Assign an account to a √
devices
View device √ √ √
information
Diagnose devices √ √ √
View device √
configuration
Edit device √
configuration
Update device √ √ (except for MVC room system)
configuration
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Delete devices √ √ √
Set site √ √ √
Update firmware √ √ √
Update resource file √ √ √
Reboot √ √
Reset to factory √ √
DND/cancel DND √
Send information √ √ (except for MVC room system,
RoomCast, RoomPanel)
Perform auto √
provisioning
Update software √
Search devices √ √ √
Manage devices by a √ √ √
group
Manual site setting list √ √
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AI Assistant
Introduction
You can describe your issues in a conversational manner or retrieve information
related to devices, alarms, tasks, configuration statements, etc. The AI assistant
will recognize your command intentions and help you quickly solve problems.
Prerequisites
Click
to agree to the privacy agreement to start using. You can disable it on the
enterprise side.
AI Assistant Retrieval
1. Log in to YMCS.
2. On the Device Management interface, click
on the bottom right corner of the interface.
3. Select the scope of the AI assistant, including phone devices, room devices, and USB
devices.
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4. Describe your problem in the input box and send it. The AI assistant will provide you with
the corresponding solution.
5. Instructions, query conditions, and examples, please refer to: Instructions, Query
Conditions, and Examples.
💡 TIP
It is recommended that your description follow the format below to help the
AI assistant analyze better:
Help me [query] [online device]
Help me [reboot] [online device] [at 12 A.M. every day]
Help me [update configuration], [model name is RoomCast], [configure the
time format to be 24-hour]
To better tailor the AI assistant to your usage habits, you can perform any of
the following actions on the AI assistant:
Click
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to change the floating method of the AI assistant.
Click Shortcut Command to quickly invoke the configuration tool.
Click New Chat to start a new conversation and ask the AI assistant
questions; click History dialogue to find previous search records.
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Shortcut Command
1. Log in to YMCS.
2. On the Device Management interface, click
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on the bottom right corner of the interface.
3. Select the scope of the AI assistant, including phone devices, room devices, and USB
devices.
Room-Copilot
AI Diagnosis
1. Click shortcut command > AI Diagnosis The room devices support AI diagnosis/
configuration tools/unupgraded version statistics.
2. Describe the problem you encounter.
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Configuration Tool
1. Click the Shortcut command > Configuration Tool
2. According to your needs, select Explain/Generate M7 Statements or Push Configuration
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3. The AI assistant will explain/generate the statement you need.
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Unupgraded version statistics
1. Click the Shortcut command > Unupgraded version statistics
2. Select type and range.
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Phone-Copilot
Click Shortcut commands (Phone devices support configuration tool). Please
refer to the room device-related content and follow the page instructions to
operate.
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USB-Copilot
Click Shortcut commands (USB devices support configuration tool/
Unupgraded version statistics). Please refer to the room device-related content
and follow the page instructions to operate.
Retrieve Configuration Statement
💡 TIP
In the AI assistant settings page, after enabling quick search and
configuration tools, you can use the following quick search and
configuration tool functions.
1. Log in to YMCS.
2. When configuring text parameters for phone devices, room devices, and USB devices,
perform one of the following operations:
Click Configuration Generation, input the function for which you want to generate
configuration statements, such as enabling hotspot, and press Enter to send.
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Left-click and select the configuration statement text, click Explain, and the AI assistant will
provide relevant explanations for that statement.
AI Diagnosis
1. Log in to YMCS.
2. Start Diagnosing.
3. After the diagnostics are complete, click AI Analysis.
4. Enter the problem you are facing in the input box, such as: the speaker tracking feature of
the device is not working, and press Enter.
5. The AI assistant will troubleshoot for you and provide the corresponding solution.
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6. When performing a health check, you can use AI analysis to receive insightful
recommendations.
AI Search
In the phone device list, room device list, USB device list, phone device alarm
list, and room device alarm list, you can swiftly retrieve specific devices by using
AI search to locate details such as device models and MAC addresses.
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Instructions, Query conditions, and
Examples
💡 NOTE
Sub-admins can only use Knowledge Q&A and M7 configuration queries.
Knowledge Q&A
No parameters
Examples
How to configure the IP address on T54W?
Introduce MCore parameters
What is YMCS?
Which headset supports ANC?
Is MVC860 compatible with Cisco?
How to delete a device?
Query the non-upgraded status of devices
Description Value Range
model name of the device Enterprise-supported model
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The device type is host or peripheral host
Peripheral
Examples
Query the device's upgrade status
Query M500 and MeetingBoard 65 upgrade status
Query the peripheral device update status, model is CTP18
💡 NOTE
Only room devices and personal devices support this command.
When the device information is not specified, this command defaults to querying all host
devices' non-upgraded status.
Sub-administrators are only allowed to use knowledge Q&A and M7 configuration query;
they are not permitted to query the non-upgraded status of devices.
Device call list query
Description Value Range
MAC address、account name Only one of the three conditions can be
and device name queried at a time.
Device model Enterprise-supported model
Account type SIP
SFB
YMS
CLOUD
H.323
Call quality good
common
poor
Call Type P2P
Conference
Voicemail
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The role type is Caller or Caller
Callee Callee
Problem indicators Delay
Packet Loss
Rate Jitter
Examples
Query the call quality list
Query the device call quality with device name gty, model name SIP-T54W
Query the device call quality with model SIP-T54W
💡 NOTE
Only phone devices support this command.
Sub-administrators are only allowed to use knowledge Q&A and M7 configuration query;
they are not permitted to query the call list of devices.
Site query
Description Value Range
Site Name /
Examples
Query site
Query the site with the site name Xiamen
💡 NOTE
Sub-administrators are only allowed to use knowledge Q&A and M7 configuration query; they
are not permitted to perform site queries.
Group query
Description Value Range
Group Name /
Examples
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Query Yealink group
Query device information for the group named Fujian
Query the devices for the group named Shenzhen
💡 NOTE
Sub-administrators are only allowed to use knowledge Q&A and M7 configuration query; they
are not permitted to perform group queries.
Task query
Description Value Range
Task Name /
Task Content Reboot
Reset
Send Message
Push Resource …
Task Execution Status Active
Paused
Finished
Task Execution Cycle Immediately
One-time Task /Scheduled Task
Periodic Task (Daily)
Periodic Task (Every Week)
Periodic Task (Every Month)
Examples
Query task with the task execution method of daily.
Query task with a status of Active.
Query task with task name is reboot.
💡 NOTE
Sub-administrators are only allowed to use knowledge Q&A and M7 configuration query;
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they are not permitted to perform task queries.
Task Execution Record Query
Description Value Range
Task Name /
Task Execution Cycle Immediately
One-time Task/Scheduled Task
Periodic Task (Daily)
Periodic Task (Every Week)
Periodic Task (Every Month)
Task Content Reboot or Restart
Reset or Restore
Send Message
Push Resource …
Task Execution Status Executing
Success
Failure
Partial failure
Examples
Query task execution records
Query the execution records that include Phone in the task name
Query the execution records for tasks with an execution method of daily
💡 NOTE
Only phone and conference room equipment support this command.
Sub-administrators are only allowed to use knowledge Q&A and M7 configuration query;
they are not permitted to perform task execution record queries.
Active/Resolved Alarm Query
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Description Value Range
Alarm events Bad call quality
Registration failure
Device offline
DECT Manage backup…
MAC address usually 12 hexadecimal numbers, format may be
01:23:45:67:89:AB; may also be af0001000817. Letters
are case-insensitive.
Alarm level Common
Primary
Critical
Device name /
Model name Unprocessed Processing
Product type name SIP phone
SC-DECT phone
SC-DECT phone
Teams phone…
Public IP address /
Private IP address /
Site name /
First alarm time /
Last alarm time /
Alarm process Resolved
status Ignored
Alarm process time /
Examples
Query active alarms
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Query active alarms for devices that are offline or have registration failures
Query the historical alarms that have been resolved
💡 NOTE
Only phone and conference room equipment support this command.
Sub-administrators are only allowed to use knowledge Q&A and M7 configuration query; they
are not permitted to perform active/history alarm queries.
M7 Query and Generation
M7 statements are used for device configuration in the format of Key=Value, e.g.,
screensaver.timeout=30, lang.gui=English
Description Value Range
Device Model /
Examples:
Generate config, open screensaver, model is MeetingBoard 65
Query m7, screensaver.enable=1, model is MeetingBoard 65
Generate config, open screensaver and set wait time to 60, model is
Meetingboard 65
💡 NOTE
This command requires specific device models to be executed, such as MeetingBoard 65 and
SIP-T54W.
Device Query/Associated Device Query
Description Value Range
MAC address usually 12 hexadecimal numbers, format may be
01:23:45:67:89:AB; may also be af0001000817.
Letters are case-insensitive.
Device status Pending
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Offline
Online
Device name /
Current account Registered
status DND
Unregistered
Unknown
Account information /
Public IP address /
Private IP address /
Unique SN code of /
the device
VPN active status of Active
the device Inactive
VPN IP of the device /
Site name /
Device model name /
Device firmware /
version
Active status Active
Inactive
Last report time of /
the device
Yealink USB Connect /
or YUC
Device software /
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name
Software version
Peripheral device All Online
status Partially Online
All Offline
Examples:
Query device with firmware version 328.32.255.0
Query devices with mac 249ad85a465d
Query model Meetingboard 65 device
💡 NOTE
Sub-admins are only supported for Knowledge Q&A and M7 configuration queries; they do
not support executing device queries or associated device queries.
Reboot, Reset
Desc Value Range
ript
ion
Exec Immediate
ution One-time task
Daily
cycle Every Week
Every Month
Exec /
ution
time
Days /
of
exec
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utio
n
Devic The query conditions are the same as the query device, and batch
e device execution is supported, but the scope of device execution
info must be clearly defined, such as device status, MAC address, etc.
rmat
ion
Examples:
Restart online devices
Restart online devices at 4:00 AM on the 1st of every month
Restart online devices at 12:00 PM every Wednesday and Thursday
💡 NOTE
Sub-admins are only supported for Knowledge Q&A and M7 configuration queries; they do
not support executing restart, reset. If the execution time of a task is not specified, it will
default to immediate execution.
Device Diagnosis
Descripti Value Range
on
Diagnostic One click export
tool Packet capture
Export system log
Export configuration file
Configuration backup
Network detection
Screen capture
Remote control
Health check
Device The query conditions are the same as the query device, and
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informati batch device execution is supported, but the scope of device
on execution must be clearly defined, such as device status, MAC
address, etc.
Examples:
Export system logs for the device with the IP address 192.168.1.1
Perform packet capture for the device with MAC af0021017800
💡 NOTE
Sub-administrators are only allowed to use the knowledge Q&A and M7 configuration query.
Update Configuration
Description Value Range
Configuratio Requires device configuration modification, can be M7
n statements, in the format of Key=Value, e.g.,
screensaver.timeout, screensaver.timeout=30, lang.gui; or
configuration function description, e.g., enable screensaver,
screensaver wait time 20s
Device parameters same as the device query, only support single
information device configuration modification or same model device
configuration modification
Examples:
Update device config, switch tracking mode to auto frame for MAC
af0021017800
Update device config, set device with MAC af0021017800 to automatically
answer calls when headset boom is pulled out
Update configuration with diagnose.type=123 for model SIP-T54W
💡 NOTE
Sub-administrators are only allowed to use knowledge Q&A and M7 configuration query; sub-
administrators do not support configuration updates.
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Only for redirection
The following features only support intention recognition, and will redirect to
the corresponding function page after intention recognition
Update firmware
Add device
Query or modify alarm notifications or alarm rules
Enterprise Information Query
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Phone DevicesDevice
Add Phone Device
Add a Device
Introduction
If you use the following methods to connect devices to YMCS, the devices will be
automatically added to the corresponding device list:
Use auto-provisioning server and specify an enterprise ID in the CFG file.
Use DHCP Option and specify an enterprise ID in the CFG file.
Otherwise, you need to add or import devices to the device list manually.
For more information, see add a single device or import a batch of devices.
Import Devices
Introduction
If you want to add devices or modify device information quickly, you can import
them in batches. You need to download the template, add devices in batch, or
export the devices, edit the device information, and then import the file into
YMCS.
Prerequisites
Before importing the device, you need to pay attention to the following points:
The maximum number of accounts that can be added varies depending on the device
model. If the limit is exceeded, the account exceeding the limit will not be added
successfully by default.
If the MAC addresses filled in the template have been added to the platform, the original
information of the devices will be updated according to the information in the template
after import.
If the MAC addresses filled in the template have been added to the platform but the
account information in the template is empty, the original binding relationship will not be
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released.
For more information, see import devices.
Manage Phone Devices
View the Phone Device List
Procedure
1. Sign in to YMCS.
2. Click Phone Device > Device > Device List.
3. Do one of the following:
View device information such as MAC, model number, etc.; you can click
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and select the fields to display.
Click Advanced to customize the filtering criteria to find devices; you can also click Save
Search Label to save the filtering criteria as a tag for subsequent use.
In the Label field, click a label to view information about all devices under that label.
In the Label field, click More > Label Management to sort, edit, and delete labels.
Operations on the Phone Device List
Go to the Phone Device List
Procedure
1. Sign in to YMCS.
2. Click Phone Device > Device > Device List.
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Import Devices
For more information, see importing devices.
Export Devices
Introduction
You can export the basic information of devices in the list with one click.
Procedure
1. (Optional) In the phone device list, select the device filter to select the devices you want to
export.
2. Click Export.
3. Click
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in the bottom-left corner to check the file locally.
Go to Manual Site Setting List
Procedure
1. In the phone device list, click
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> Manual Site Setting List. For more information, see Manual Site Setting List.
Edit Device Information
Procedure
1. In the phone device list, click
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> Edit to edit the device information.
View Device Details
Procedure
1. In the phone device list, click any device name. For more information, see phone device
details.
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Diagnose Devices
Procedure
1. In the phone device list, do one of the following:
Click Diagnosis on the right side of the desired device.
Select devices and click Diagnosis.
2. Quickly locate device problems by capturing packets, exporting system logs, exporting
configuration files, etc. For more information, see diagnose devices.
Set Configuration Parameters
Procedure
1. In the phone device list, click Configuration to set configuration parameters for the device.
Delete Devices
Procedure
1. In the phone device list, do one of the following:
💡 NOTE
Platform-related data (except operation logs) will be erased after deletion and cannot be
recovered.
Click
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> Delete on the right side of the desired device.
Select devices and click
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> Delete.
Update Configuration
Procedure
1. In the phone device list, select devices and click Update Configuration.
2. In the pop-up window, select the content you want to update. For more information, see
configuration management.
3. Select Immediately or Scheduled Tasks to create a scheduled task and click Confirm.
Update Firmware
Procedure
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1. In the phone device list, select devices and click Update Firmware.
2. In the pop-up window, select the firmware version. For more information, refer to firmware
management.
3. Select Immediately or Scheduled Tasks to create a scheduled task and click Confirm.
💡 NOTE
If the device has an associated accessory, you can also select whether to update the firmware
for the accessory in the pop-up window.
Push Resource Files
Procedure
1. In the phone device list, select devices and click Update Resource File.
2. In the pop-up window, select the resource file. For more information, refer to other
resource management.
3. Select Immediately or Scheduled Tasks to create a scheduled task and click Confirm.
Set Sites
Procedure
1. In the phone device list, select devices and click
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> Site Settings.
2. Select the site to which you want the device to belong in the pop-up window and click
Confirm.
💡 NOTE
After confirmation, the device will be automatically added to the device list of the selected
site.
Move Devices to a Group
Procedure
1. In the phone device list, select devices and click
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> Grouping.
2. Select the group to which you want the device to belong in the pop-up window and click
Confirm.
Reboot
Procedure
1. In the phone device list, select devices and click
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> Reboot.
2. Select Immediately or Scheduled Tasks to create a scheduled task and click Confirm.
💡 NOTE
If the selected device is on a call, it will restart after the call ends.
Restore to Factory
Procedure
1. In the phone device list, select devices and click
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> Reset to Factory.
2. Select Immediately or Scheduled Tasks to create a scheduled task and click Confirm.
💡 NOTE
Restoring to the factory will lose all the current personalized
configuration of the device.
Enable DND
Introduction
If you enable DND, the device will not ring when having incoming calls.
Procedure
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1. In the phone device list, select devices and click
> DND.
2. Select Immediately or Scheduled Tasks to create a scheduled task and click Confirm.
Cancel DND
Introduction
If you enable DND, the device will ring when having incoming calls.
Procedure
1. In the phone device list, select devices and click
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> Cancel DND.
2. Select Immediately or Scheduled Tasks to create a scheduled task and click Confirm.
Send Messages to Devices
Procedure
1. In the phone device list, select devices and click
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> Send Message.
2. In the pop-up window, set the duration and the message content.
3. Select Immediately or Scheduled Tasks to create a scheduled task and click Confirm. The
message will pop up on the device screen.
Enable Auto Provisioning Now for Devices
Introduction
If you enable this feature, the device will get the configuration from the server
you pre-configure.
Procedure
1. In the phone device list, select devices and click
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> Update Firmware.
2. Select Immediately or Scheduled Tasks to create a scheduled task and click Confirm.
💡 NOTE
If the selected phones are on a call, the automatic update will take place after the call ends.
View Device Details
Go to the Details Page of the Phone Device
1. Sign in to YMCS.
2. Click Phone Device > Device > Device List.
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3. In the device list, click the desired device name to view the device details.
View Basic Device Information
On the details page, view the model number, fireware version and other basic
information.
Device Overview
On the details page, click Device Overview.
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Hardware Information
View the device MAC, the intranet IP, the model number, and other information.
Click More to go to Details page.
Active Alarms
View active alerts for devices within the last 7 days. Click More to go to Active
Alarms List page.
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Quick Entry
The Quick Entry bar provides you with quick actions such as Reboot, Screen
Capture, Update Configuration, Update Firmware, Reset to Factory and so on,
making it easy for you to perform these actions with just one click. Clicking on
"More" will take you to the Diagnose page.
Account Information
View the reported account information for the device. You can log out of the
account.
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Working Status
View the cumulative online duration of the device, calculated from the first report of the
device. Clicking on
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allows you to view detailed information such as the start and end time of the online
session.
View the total duration/number of calls made by the device.
Clicking on Refresh will refresh the current data.
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Energy saving statistic
Enable the energy-saving statistics feature in the device's local configuration settings.
View the energy-saving statistics of devices under the selected site, as well as the
comparison between energy-saving power consumption and general energy consumption.
Hover to check the specific energy-saving status at the time.
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💡 NOTE
T7X/T8X supported only.
Diagnose
On the details page, click Diagnose.
You can click Reboot, Reset to Factory, Update Configuration, Update Firmware to
perform the corresponding actions.
Diagnose the device using packet capture, exporting system logs, etc. For more
information, see Device Diagnostics.
View the diagnostic-generated files in the diagnostic history.
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Configuration
On the details page, click Config. View the current configuration of the device.
You can click Edit to edit the device configuration parameters. For more
information, please refer to Configuration Management.
Associate Handsets
1. On the details page, click Associate Handsets.
2. OptionalCheck the device, and click updates or Delete.
💡 NOTE
The delete operation will remove the handset device from YMCS without disconnecting the
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handset and the device.
SIP-T8X/VP59/MC-DECT/SC-DECT supported.
Details
On the details page, click Details. View the details of device, such as device
online time, handset charging status, etc. Support Retrieve again .
Dect Signal Diagram
1. On the details page, click Dect Signal Diagram.
💡 NOTE
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Only supports W75DM/W80DM/W90DM.
Manual Site Setting List
Introduction
You can move devices to the Manual Site Setting List. Devices in the list won't be
automatically removed from their current sites (including sites with Auto Assign
Device by IP Rule enabled). Site changes require manual resetting.
Move Devices to the List
Procedure
1. Sign in to YMCS.
2. Click Phone Device > Device > Device List.
3. Do one of the following:
In the phone device list, select devices and click
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> Site Settings. After confirmation, the devices will be automatically added to the list.
i. In the phone device list, click
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> Manual Site Setting List.
ii. Click Move in Device, select devices and save the change.
iii. Click Batch Move In, and select a site, YMCS will automatically add the devices at this
site level to the list in bulk.
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💡 Tip
When adding devices, if you select sites other than the root site, the device will be
automatically added to the Manual Site Setting List.
When import devices, if you enter a site other than the root site, the device will
automatically added to the Manual Site Setting List.
Remove Devices from the List
Procedure
1. Sign in to YMCS.
2. Click Phone Device > Device > Device List.
3. Click
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> Manual Site Setting List.
4. In the list, click Move Out beside the desired device and confirm the action in the pop-up
window.
Change Belonging Sites for Devices in the List
Procedure
1. Sign in to YMCS.
2. Click Phone Device > Device > Device List.
3. Click
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> Manual Site Setting List.
4. In the list, click Site Settings beside the desired device.
5. Select a site in the pop-up window and click Confirm.
Release Occupied Device
Introduction
For specific reasons (such as switching service providers), phone devices may be
occupied by other enterprise platforms. YMCS provides a corresponding
solution that allows users to remove the device from other enterprise platforms
by entering the correct MAC address and Machine ID, thereby restoring its
normal usage status.
If you need to release the occupied RPS device, please refer to: RPS Devices.
Procedure
1. Sign in to YMCS.
2. Click Phone Device > Device > Device List.
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3. Click
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> Release Occupied Device.
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4. Enter the MAC and Machine ID of the device in the pop-up window, and click Release .
💡 NOTE
Limitation on the number of released occupied devices: 20 devices per day.
Manage Devices by a Group
Introduction
With group management, you can assign phone devices to specific groups.
In configuration management, you can manage device configuration based on groups.
In task management, you can create related tasks based on groups.
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When setting alarm notification strategies, you can send the notification to a group to
achieve batch and convenient device management.
Add Groups
Procedure
💡 NOTE
You can add up to 500 groups.
1. Sign in to YMCS.
2. Click Phone Device > Device > Group > Add.
3. Edit the group name and description.
4. Click Save or click Save and Add Device to add devices to this group immediately.
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Add Devices
Procedure
1. Sign in to YMCS.
2. Click Phone Device > Device.
3. Do one of the following:
i. Click Group and click the desired group name.
ii. Click Move in Device.
iii. Select devices and click Save. The devices are added to the group.
iv. Click Device List, select devices, and click
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> Grouping.
v. Select the group to which you want the device to belong in the pop-up window and
click Confirm.
Add Configuration to Devices in a Group
Procedure
1. Sign in to YMCS.
2. Click Phone Device > Device > Group.
3. In the group list, click Add Configuration on the right side of the desired group.
4. Edit the configuration information. For more information, see group configuration.
Add Tasks to Devices in a Group
Procedure
1. Sign in to YMCS.
2. Click Phone Device > Device > Group.
3. In the group list, click Add Task on the right side of the desired group.
4. Edit the task information. For more information, see task configuration.
Edit Groups
Procedure
1. Sign in to YMCS.
2. Click Phone Device > Device > Group.
3. In the group list, click
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> Edit on the right side of the desired group.
Delete Groups
Procedure
1. Sign in to YMCS.
2. Click Phone Device > Device > Group.
3. In the group list, click
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> Delete on the right side of the desired group.
4. Confirm the action in the pop-up window.
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Phone DevicesConfiguration
Management
Introduction on Obtaining Device Configuration
Introduction
Through configuration management, you can easily create device configuration
files for a single device or multiple devices based on the device's location (site)
or group.
There are two configuration methods. See the following detailed description:
Manual push Automatic push
Introduction For the devices connected to After the devices are
of YMCS, they would not connected to YMCS, the
configuration automatically obtain the devices can automatically
obtaining: updated configuration. obtain the configuration on
Therefore, you need to push YMCS when first powered
the configuration to them. on or reset to factory
settings.
Priority The configuration you push The device will download
later has higher priority. the configuration in the
following priority order:
If a conflicting
configuration occurs, it will
be overwritten by the
priority order.
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💡 NOTE
Group configuration does not support automatic push. You can only
manually push the configuration to the devices.
Device Configuration
Add Device Configuration
Introduction
Through device configuration, you can push configuration files to specific
devices. Individual device configuration supports generating, uploading,
exporting, and deleting configuration files.
Procedure
1. Sign in to YMCS.
2. Click Phone Device > Configuration, and perform one of the following actions:
Click Policy and click Go under the Device Configuration module.
Click Device Configuration.
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3. Click Add.
4. Set the corresponding device information.
Name: Enter the configuration name.
Select Device : Select devices.
Auto Push: If you enable Auto Push, the configuration will be automatically pushed to
the device upon its initial power-up or factory reset.
Description: Enter a description.
5. Click Save and CFG.
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6. Set parameters.
7. Click Save to create the configuration template or click Save and Push to push the
configuration to the device.
Manage Configuration
Manage Device Configuration
Go to Configuration List
1. Sign in to YMCS.
2. On the Device Management Platform, click Phone Device > Configuration > Device
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Configuration.
View Configuration list
View the configuration name, the device, the model, and other information.
Click View under the Configuration tab to view the configuration parameters.
Push Configuration
For more information, see push configuration.
Set Parameters
For more information, see set parameters.
Edit Configuration
1. In the configuration list, click
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> Edit.
Download Configuration
1. In the configuration list, click
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> Download.
Delete Configuration
1. In the configuration list, click
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> Delete. After deletion, the related tasks will become inactive.
Generate Configuration
For more information, see generate CFG files for devices.
Upload Configuration Files
1. In the configuration list, click Upload to create one or multiple configuration files.
2. Select the desired configuration files in the pop-up window and click Upload.
Export the Configuration Files
1. In the configuration list, click Export.
2. (Optional) You can export the desired configuration files by searching or filtering device
types, models, and other fields.
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3. Click
in the bottom-left corner to check the file locally.
Set Parameters
Introduction
You can edit the CFG parameters with the text editor and choose configuration
options with the GUI editor. After pushing the configuration to the device, the
configuration you've set will take effect on the device.
Set Parameters via Text Editor
Procedure
1. Sign in to YMCS.
2. Click Phone Device > Configuration > Device Configuration.
3. In the configuration list, click Editor.
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4. Click Text Editor.
5. Edit parameters in the text editor. You can set the parameter template by editing the
configuration lines. Edit in the format of key=value, with each parameter on a separate line.
💡 TIP
If you already have configuration files, you can set the parameters via
uploading configuration file.
1. Click Save to create the configuration or click Save and Push to push the configuration to
the device immediately.
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Set Parameters via GUI Editor
Prerequisites
You can edit parameters via GUI Editor for one device model at a time.
Procedure
1. Sign in to YMCS.
2. Click Phone Device > Configuration > Device Configuration.
3. In the configuration list, click Editor.
4. Click GUI Editor.
5. From the left navigation menu, select the module you need to configure. On the right side,
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set the desired parameters.
💡 TIP
You can click Enable All, Disable All, or Reset to perform the batch operation
quickly.
If the device is online, click Obtain on the right side of the configuration to get
the current configuration from the device.
The green bubble on the right side of the configuration item displays the number
of configurations that have been selected.
6. Click Save to create the configuration or click Save and Push to push the configuration to
the device immediately.
Push Configuration
Introduction
For the devices connected to YMCS, they would not automatically obtain the
updated configuration unless they are reset to the factory. Therefore, you need
to manually push the configuration to them. After pushing the configuration to
the device, the configuration you've set will take effect on the device.
Prerequisites
The device is connected to YMCS and in online status.
Procedure
1. Sign in to YMCS.
2. Click Phone Device > Configuration > Device Configuration.
3. Click Push on the right side of the desired configuration.
4. Click Push in the pop-up window to push the configuration to the device immediately. The
configuration will take effect on the device and overwrite the current configuration.
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Generate Configuration Files
Introduction
Through generating the configuration file, it will generate backup files of the
corresponding MAC configuration files on YMCS.
Prerequisites
Offline devices do not support generating configuration files.
Generating configuration files is not available to USB devices, the MVC, and UVC devices of
room devices.
Procedure
1. Sign in to YMCS.
2. Click Phone Device > Configuration > Device Configuration.
3. Click Generate Configuration.
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4. Click Select Device.
5. Select the devices that you want to generate the corresponding configuration files. Click
Generate Configuration.
6. You can manually refresh and view the execution status in the execution records. When the
task execution list displays "Success", it means that the configuration file has been
generated.
Site Configuration
Add Site Configuration
Introduction
Through site configuration, you can centrally push configuration files to the
devices in the specified site, facilitating centralized management of devices
within one or multiple sites.
Procedure
1. Sign in to YMCS.
2. Click Phone Device > Configuration and do one of the following:
Click Policy and click Go under the Site Configuration module.
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Click Site Configuration.
3. Click Add.
4. Set the corresponding device information.
Name: Enter the configuration name.
Select Site: Select a site.
💡 NOTE
This site configuration will apply to devices in this site and its sub-sites.
Model: Select the device model.
Auto Push : If you enable Auto Push, the configuration will be automatically pushed to
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the device upon its initial power-up or factory reset.
Description: Enter a description.
5. Click Save and CFG.
6. Set parameters.
7. Click Save to create the configuration or click Save and Push to push the configuration to
the device immediately.
Manage Configuration
View Configurtion List
Procedure
1. Sign in to YMCS.
2. Click Phone Device > Configuration > Site Configuration.
3. View the configuration name, the model, the belonging site, and other information.
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Manage Site Configuration
Procedure
Go to Configuration List
1. Sign in to YMCS.
2. Click Phone Device > Configuration > Site Configuration.
View Configuration list
View the configuration name, the device, the model, and other information.
Click View under the Configuration tab to view the configuration parameters.
Due to the configuration push priority, the configuration for sites and its sub-sites may be
different. Select a site from the site directory and select Display current site and sub-site
configuration/Only display current site configuration.
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Push Configuration
For more information, see Push Configuration.
Set Parameters
For more information, see Set Parameters.
Edit Configuration
In the configuration list, click
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> Edit.
Download Configuration
In the configuration list, click
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> Download.
Delete Configuration
In the configuration list, click
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> Delete. After deletion, the related tasks will become inactive.
Set Parameters
Introduction
You can edit the CFG parameters with the text editor and choose configuration
options with the GUI editor. After pushing the configuration to the device, the
configuration you've set will take effect on the device.
Set Parameters via Text Editor
Procedure
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1. Sign in to YMCS.
2. Click Phone Device > Configuration > Site Configuration.
3. Click Editor on the right side of the device type you want to manage.
4. Click Text Editor.
5. Edit parameters in the text editor. You can set the parameter template by editing the
configuration lines. Edit in the format of key=value, with each parameter on a separate line.
💡 TIP
If you already have configuration files, you can set the parameters via uploading
configuration file.
Configuration: Enter the corresponding configuration, which only applies to devices in
the current site.
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Mandatory Inheritance Configuration: Enter the corresponding configuration, which
only applies to devices in the current site and its sub-sites.
Superior Mandatory Inheritance Configuration: Enter the corresponding
configuration (the configuration of the superior site), which will be enforced on devices
in the current site.
💡 NOTE
If you have configure Mandatory Inheritance Configuration, you cannot
configure Superior Mandatory Inheritance Configuration.
Superior Mandatory Inheritance Configuration has the highest priority of
inheritance.
6. Click Save to create the configuration or click Save and Push to push the configuration to
the device immediately.
Set Parameters via GUI Editor
Prerequisites
You can edit parameters via GUI Editor for one device model at a time.
Procedure
1. Sign in to YMCS.
2. Click Phone Device > Configuration > Site Configuration.
3. In the configuration list, click Editor.
4. Click GUI Editor.
5. From the left navigation menu, select the module you need to configure. On the right side,
set the desired parameters.
💡 TIP
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You can click Enable All, Disable All, or Reset to perform the batch operation
quickly.
If the device is online, click Obtain on the right side of the configuration to get the
current configuration from the device.
The green bubble on the right side of the configuration item displays the number of
configuration that have been selected.
6. (Optional) You can click
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on the right side of the desired configuration to enable Mandatory Inheritance so the sub
sites will be required to inherit the configuration.
7. Click Save to create the configuration or click Save and Push to push the configuration to
the device immediately.
Push Configuration
Introduction
For the devices connected to YMCS, they would not automatically obtain the
updated configuration unless they are reset to the factory. Therefore, you need
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to manually push the configuration to them. After pushing the configuration to
the device, the configuration you've set will take effect on the device.
Prerequisites
The device is connected to YMCS and in online status.
Procedure
1. Sign in to YMCS.
2. Click Phone Device > Configuration > Site Configuration.
3. Click Push on the right side of the desired configuration.
4. Select Immediately or Scheduled Tasks to create a scheduled task and click Push.
Group Configuration
Add Group Configuration
Introduction
Through group configuration, you can centrally push configuration files to the
devices in use and remotely control a group in your group, facilitating
centralized management of devices within the group.
Procedure
1. Sign in to YMCS.
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2. Click Phone Device > Configuration and do one of the following:
Click Policy and click Go under the Group Configuration module.
Click Group Configuration.
3. Click Add.
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4. Set the corresponding device information.
Name: Enter the configuration name.
Group: Select a group.
Model: Select the model.
Description: Enter a description.
5. Click Save and CFG.
6. Set parameters.
7. Click Save to create the configuration or click Save and Push to push the configuration to
the device immediately.
View Configurtion List
Procedure
1. Sign in to YMCS.
2. Click Phone Device > Configuration->Group configuration.
3. View the configuration name, the model, the group, and other information.
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Manage Group Configuration
Procedure
Go to Configuration List
1. Sign in to YMCS.
2. Click Phone Device > Configuration > Group Configuration.
View Configuration list
💡 TIP
If you do not have groups, you can see manage phone devices by a group,
manage room devices by a group to create the groups.
View the configuration name, the device, the model, and other information.
Click View under the Configuration tab to view the configuration parameters.
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Push Configuration
For more information, see Push Configuration.
Set Parameters
For more information, see Set Parameters.
Edit Configuration
In the configuration list, click
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> Edit.
Download Configuration
In the configuration list, click
> Download.
Delete Configuration
In the configuration list, click
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> Delete. After deletion, the related tasks will become inactive.
Set Parameters
Introduction
You can edit the CFG parameters with the text editor and choose configuration
options with the GUI editor. After pushing the configuration to the device, the
configuration you've set will take effect on the device.
Set Parameters via Text Editor
Procedure
1. Sign in to YMCS.
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2. Click Device > Configuration > Group Configuration.
3. In the configuration list, click Editor.
4. Click Text Editor.
5. Edit parameters in the text editor. You can set the parameter template by editing the
configuration lines. Edit in the format of key=value, with each parameter on a separate line.
💡 TIP
If you already have configuration files, you can set the parameters via uploading
configuration file.
6. Click Save to create the configuration or click Save and Push to push the configuration to
the device immediately.
Set Parameters via GUI Editor
Prerequisites
You can edit parameters via GUI Editor for one device model at a time.
Procedure
1. Sign in to YMCS.
2. Click Device > Configuration > Group Configuration.
3. In the configuration list, click Editor.
4. Click GUI Editor.
5. From the left navigation menu, select the module you need to configure. On the right side,
set the desired parameters.
💡 TIP
You can click Enable All, Disable All, or Reset to perform the batch operation
quickly.
If the device is online, click Obtain on the right side of the configuration to get the
current configuration from the device.
The green bubble on the right side of the configuration item displays the number of
configuration that have been selected.
6. Click Save to create the configuration or click Save and Push to push the configuration to
the device immediately.
Push Configuration
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Introduction
For the devices connected to YMCS, they would not automatically obtain the
updated group configuration. Therefore, you need to push the configuration to
them. After pushing the configuration to the device, the configuration you've set
will take effect on the device.
Prerequisites
The device is connected to YMCS and in online status.
Procedure
1. Sign in to YMCS.
2. Click Device > Configuration > Group Configuration.
3. Click Push on the right side of the desired configuration.
4. Select Immediately or Scheduled Tasks to create a scheduled task and click Push.
Global Configuration
Introduction
Global configuration parameters will apply to all phone devices. You can use this
template to make common and basic configuration for phone devices.
Procedure
1. Sign in to YMCS.
2. Click Phone Device > Configuration and do one of the following:
Click Policy and click Go under the Global Configuration module.
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Click Global Configuration.
3. Edit parameters.
4. Make the global parameters to take effect.
Edit parameters and click Save under the edited parameter. The device will obtain the
edited parameters when they are powered on or reset to the factory.
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Edit parameters and click Push Immediately. The parameters will be pushed to devices
immediately.
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Phone DeviceAlarm
Device Authorization Status
Introduction
To ensure the data security of the device, YMCS needs to initiate an
authorization request to the device when it performs one-click export, packet
capturing, screenshot, and get call quality statistics operations on the device. The
authorization status is described as follows:
Authorizat Description
ion Status
Allowed The device owner allows you to perform related diagnostic
operations.
Unauthori Each time you initiate a diagnostic operation request, you need
zed to wait for the device owners consent.
Blocked The device owner prohibits you from performing related
diagnostic operations.
Authorization Requirements for Basic Operations
The basic operation of the phone device, including rebooting, restoring factory
settings, updating configuration, and updating firmware, does not require
device authorization and can be used after the device is connected to YMCS.
Authorization Requirements for Phone Devices
Those diagnostic operations, including one-click export, packet capturing, and
screenshots require device authorization before they can be used. To check the
current authorization status, please click View.
General Issues
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How can I enable the one-click export/packet capturing request
for my device?
Please contact the device owner to perform the following operations to allow
the one-click export/packet capturing request. The following operations are
demonstrated using the T42U as an example. Please refer to the specific
instructions for your actual device model, as there may be differences among
different device models:
1. Go to Menu on your device.
2. Go to Security. Do one of the following:
a. Set Packet Capture as Allowed and select Save. After that, the device allows you to
perform one-click export or capture packets.
a. Set Packet Capture as Unauthorized and select Save.
b. After that, the device owner needs to allow the one-click export/packet capturing
request each time you capture packets.
How do I enable screenshot/remote control requests for my
devices?
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For phone device, please contact the device owner to perform the following
operations to allow the screenshot request. The following operations are
demonstrated using the T42U as an example. Please refer to the specific
instructions for your actual device model, as there may be differences among
different device models:
3. Go to Menu on your device.
4. Go to Security. Do one of the following:
a. Set Screenshot as Allowed and select Save. After that, the device allows you to take
screenshots.
a. Set Screenshot as Unauthorized and select Save.
b. After that, the device owner needs to allow the screenshot request each time you take
a screenshot.
Alarm Management
Manage Alarms
Introduction
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When a problem occurs to the device, for example, the call failure or firmware
update failure will be reported to YMCS. You can quickly locate the problem by
viewing the alarm details and diagnosing the devices.
Procedure
Go to Alarm List
1. Sign in to YMCS.
2. Click Phone Device > Alarm > Alarm List.
View the Alarm List
View alarm events, alarm severity, and other information in the alarm list.
You can filter alarms based on their severity level, including common, primary, and critical
alarms.
Additionally, you can filter alarms based on their status, including active, resolved, and
ignored alarms.
View Alarm Details
1. Click Details on the right side of the desired alarm to view the details. The alarm details
include the basic information (for example, the event ID, the first alarm time) and the
detailed information (for example, the description, the troubleshooting advice.
Diagnose Devices that Generate Alarms
1. In the alarm list, do any of the following:
Click Diagnosis on the right side of the desired alarm.
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Click Details on the right side of the desired device and click Diagnose.
1. Quickly locate device problems by capturing packets, exporting system logs, exporting
configuration files, etc. For more information, see Device Diagnostics.
Activate/Solve/Ignore Alarms
1. In the alarm list, do any of the following:
Select alarms and click Activate/Resolve/Ignore to change the alarm status.
Click the down arrow beside the status of the desired alarm and change the alarm status
to Active/Resolved/Ignore.
Click Details on the right side of the desired alarm and click Ignore/Resolve.
Exporting Alarm Records
1. In the alarm list, click Export in the top-right corner.
2. Click
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in the bottom-left corner to check the file locally.
Delete Alarms
1. In the alarm list, select alarms and click Delete. Confirm your action in the pop-up window.
Alarm Configuration
For more information, see alarm notifications.
Alarm Notification
Add Notification Strategies
Introduction
You can set alarm notification strategies based on notification recipients,
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notification cycles, and other dimensions. When a device triggers a relevant
alarm and the notification policy is enabled, the designated recipients will
receive notifications via email.
Procedure
1. Sign in to YMCS.
2. Click Phone Device > Alarm > Notification > Add.
3. Edit the basic information and click Next.
Name: Edit the notification name.
Devices: Select All/Site/Group/Custom to specify the device range and select the
desired devices.
4. Edit the alarm content and click Next.
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5. Edit the notification strategy.
Period: Select the desired notification period.
Recipient: Select the notification recipient. You can select the emails of the enterprise
administrators or sub-accounts.
6. Click Save.
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💡 TIP
The notification strategy is enabled after it is added. You can disable it in the alarm
notification list.
Manage Notification Strategies
Go to the Alarm Notification List
1. Sign in to YMCS.
2. Click Phone Device > Alarm > Notification.
View Recipients
1. In the alarm notification list, click View under the column of Recipient to enable or disable
the alarm.
Enable/Disable Notification Strategy
1. In the alarm notification list, click
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/
the toggle under the column of Status to the enable or disable the alarm.
View Alarm Content
1. In the alarm notification list, click View under the column of Content to view the alarm
content.
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Edit Alarm Notification
1. In the alarm notification list, click Edit on the right side of the desired strategy.
Delete Alarm Notification
1. In the alarm notification list, click Delete on the right side of the desired strategy and
confirm the action in the pop-up window.
Alarm Mute
Introduction
You can enable the alarm mute feature for phone devices. Once enabled, the
platform will refrain from triggering new alarms during the specified time
period.
For more detailed information, please refer to Alarm Mute.
Alarm Rules
Introduction
You can configure trigger rules for various types of alarm events based on your
enterprise's actual alarm handling practices. This includes trigger times,
detection thresholds, and more.
Procedure
1. Sign in to YMCS.
2. Click Phone Device > Alarm > Alarm Rule.
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3. Select the desired alarm event and click Edit.
4. Configure alarm rules.
💡 NOTE
Only the alarm rules for editing alarm events are supported. The alarm level and
supported product categories for alarm events are system defaults and cannot be
edited.
Due to the nature of different alarm events, there may be differences in the support
for rule settings. Please refer to the actual situation.
5. (Optional) You can reset the alarm settings to the default value.
6. Click Save
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Supported Alarm Events and Their Supported Device
Models
Primary
Critical
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ph
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Conditions to Trigger Alarm Events
Alarm Trigger Troubleshooting methods
events conditions
Poor call Average call delay - Please check whether the network
quality > 500ms; average condition is normal.
call packet loss >
10%;average call
jitter > 30ms.
Register The device failed - Please check if the account password is
failure to register. correct.
- Please check whether the server
configuration and the port information are
correct.
- Please check whether the server can
respond normally.
Offline The device is - Please check whether the network
offline for more connection of the device is available.
than 5 minutes. -Check that the device is connected to the
server.
DECT DECT Manager is None
Manager unavailable.
backup
Base The base is None
backup unavailable.
Base Base sync failed. None
status
abnorma
l
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Handset Handsets are - Make sure that the handset is within the
offline offline. connection range.
- Please check if the handset has enough
power.
Handset When the handset - Please check if the handset power is
low is not in charging sufficient and charge it in time.
power mode, it will
trigger alarms
when the battery
level is below 60%,
40%, and 20%.
Handset The handset is out - Make sure that the handset is turned on.
turned of power or - Please check if the handset has enough
off remains in the off power.
state even after
long-pressing the
power button.
Handset The handset is out - Please check if the handset is too far away
status of signal range, the from the base.
abnorma battery has been - Please check if the handset signal
l disconnected, or strength is normal.
the signal is weak. - Please check if the handset has enough
internal.
Firmware Firmware upgrade - Please check whether the firmware
upgrade failed due to matches with the device.
failure wrong path, - Please check whether the firmware file is
invalid rom file, corrupted.
version mismatch - Please check whether the firmware has
with device model, software protection.
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same version with
the current
version, different
OEM version,
verification failure,
etc.
Configura It is caused by the - Please check whether the configuration
tion failure of file is normal and free of messy codes.
update downloading and - Please check the configuration file format
failure decrypting the and make sure that the file should be
configuration file, started with #!version:1.0.0.1.
etc.
Base Base firmware - Please check whether the firmware
upgrade upgrade failed. matches with the device.
failure - Please check whether the firmware file is
corrupted.
- Please check whether the firmware has
software protection.
Handset Handset firmware - Please check whether the firmware
upgrade upgrade failed. matches with the device.
failure - Please check whether the firmware file is
corrupted.
- Please check whether the firmware has
software protection.
Call Failed to establish - Please check if the number you are calling
failure a call (exclude exists.
cases where the - Please check whether the network
call is not condition is normal.
established due to
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hang-up, rejection,
no answer, etc. on
the other end).
Handset Handset call - Please check if the number you are calling
call failure. exists.
failure - Please check whether the network
condition is normal.
Diagnosing Devices
Start Diagnosing
Diagnose a Single Device
Prerequisites
The device status needs to be online.
Procedure
1. Sign in to YMCS.
2. Do one of the following:
Click Phone Device > Alarm > Diagnosis, enter the MAC/internet IP/device ID of the
device, and click Start.
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Click Phone Device >Device > Device List. Click Diagnosis on the right of the desired
device.
Click Phone Device > Alarm > Alarm List. Click Diagnosis on the right of the desired
device.
Diagnose Multiple Device
Prerequisites
The device status needs to be online.
You can diagnose up to 5 devices at the same time.
Simultaneous diagnosis of multiple devices is unavailable to MVC, RoomCast, RoomPanel,
and USB devices.
Procedure
1. Sign in to YMCS.
2. Do one of the following:
a. Click Phone Device > Alarm > Diagnosis.
b. Click Add, enter the MAC/internet IP/device ID of each device, and click Start.
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Click Phone Device >Device > Device List. Select no more than 5 devices and click
Diagnose.
Diagnosing Methods
Export the Packets, Logs, and Configuration Files by One Click
Introduction
You can use the one-click export feature to export the packets, logs, and
configuration files of one or multiple devices at the same time and get
information from them to locate and analyze problems with the devices.
Prerequisites
The device owner sets the one-click export request as Allowed; if the device
owner sets the request as Unauthorized, you need to wait for the device owner's
consent after each request you initiate.
Procedure
1. On the device diagnostics page, click One-Click Export.
2. Set parameters and click Export. For more information about packet strings, see
commonly used packet strings.
💡 NOTE
You can enter the string only when you select Customize from the drop-down menu of the
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Capture Type. Besides, if you do not enter the string, the system will capture all the data
packets.
3. Diagnosis begins.
💡 NOTE
If the device owner sets the one-click export request as Allowed, you can start
immediately.
If the device owner sets the request as Unauthorized, you need to wait for the
device owner's consent before starting.
4. Please contact the device owner to reproduce the steps that cause the issue.
5. Click Finish.
💡 NOTE
If it takes more than 1 hour to capture packets, the packet capturing will be automatically
ended.
6. If the page prompts "Diagnosis completed", it is finished.
7. You can view and download files in the history list.
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FAQ
How can I enable the one-click export request for my device?
For more information, see device authorization status-general issues.
Capture Packets
Introduction
You can capture packets and reproduce test scenarios based on these data to
locate and analyze problems with the device.
Prerequisites
The device owner sets the packet capturing request as Allowed; if the device
owner sets the packet capturing request as Asking, you need to wait for the
device owner's consent after each request you initiate.
Procedure
1. On the device diagnostics page, click Packet Capture.
2. Set parameters and click Packet Capture. For more information about packet strings, see
commonly used packet strings.
💡 NOTE
You can enter the string only when you select Customize from the drop-down menu of the
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Capture Type. Besides, if you do not enter the string, the system will capture all the data
packets.
3. Diagnosis begins.
💡 NOTE
If the device owner sets the packet capturing request as Allowed, you can capture
packets immediately.
If the device owner sets the packet capturing request as Asking, you need to wait
for the device owner's consent before capturing packets.
4. Please contact the device owner to reproduce the steps that cause the issue.
5. Click Finish.
💡 NOTE
If it takes more than 1 hour to capture packets, the packet capturing will be automatically
ended.
6. If the page prompts "Diagnosis completed", the packet is captured.
7. You can view and download files in the history list.
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FAQ
How do I enable the packet-capturing request for the device?
For more information, see device authorization status-general issues.
Export System Logs
Introduction
The system log records the system operation process and abnormal
information. You can export the system log of the device to quickly locate the
problems during the system operation.
Procedure
1. On the device diagnostics page, click Export Log.
2. Select the device log level, with decreasing severity levels from 0 to 6. The device will store
the logs according to the set level. For more information about syslog levels, see syslog
levels.
3. Click Export, and then save the file to your local computer.
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4. When the export is complete, you can view and download the file in the history list.
Export Configuration Files
Introduction
You can export CFG files or BIN files, where CFG files can choose to export static,
non-static or all configuration files.
Procedure
1. On the device diagnostics page, click Export Config File.
2. Set parameters and click Export.
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3. When the export is complete, you can view and download the file in the history list.
Back Up Configuration Files
Introduction
You can back up the configuration to prevent situations where the configuration
files cannot be recovered due to unexpected device damage or other reasons.
Procedure
1. On the device diagnostics page, click Config Backup.
2. Select Immediately or Scheduled and click Backup.
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3. You can view the config backup result from the Execution Record list.
4. The backup files will be presented in the history list. You can view, push, download, or
delete the backup files.
Take Screenshots
Prerequisites
The device owner sets the screenshot request as Allowed; if the device owner
sets the screenshot request as Asking, you need to wait for the device owner's
consent after each screenshot request you initiate.
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Procedure
1. On the device diagnostics page, click Screen Capture.
2. Click Capture.
💡 NOTE
If the device owner sets the screenshot request as Allowed, you can take the device
screenshots immediately.
If the device owner sets the screenshot request as Asking, you need to wait for the
device owner's consent before taking a screenshot.
3. After taking a screenshot, you can click Download; if you click Screen Capture again, it will
retake a screenshot and overwrite the current one.
FAQ
How do I enable screenshot requests for my device?
For more information, see device authorization status-general issues.
Diagnose Network
Procedure
1. On the device diagnostics page, click Network Detection.
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2. Select any detection method and set the parameters:
Ping (ICMP Echo): by sending a data packet to the remote party and requesting the
party to return a data packet of the same size, this method can identify whether those
two devices are connected. The diagnostic results include a brief summary of the
received packets, as well as the minimum, maximum, and average round trip times of
the packets.
Trace Route: this method records the route from the local device to the remote device. If
this test succeeds, you can view the network node and the time taken from one node to
the other to check whether or not there is network congestion.
3. Click Detect.
Supported Diagnosing Methods
Diagnostic methods
Device One- Captu Export Export Cap Ne Conf Diagn Re
click re the ture tw ig ose mo
Model Export Packe Syste Config the ork bac Multip te
s ts m uratio Scr kup le Co
Logs n een De Devic ntr
Files sho tec es ol
t tio
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n
SIP √ √ √ √ √ √ √ √
phone
s
Teams √ √ √ √ √ √ √ √
phone
s
Zoom √ √ √ √ √ √ √ √
phone
s
SFB √ √ √ √ √ √ √ √
phone
s
DECT √ √ √ √ √ √ √
phone
s
VCS √ √ √ √ √ √ √ √
device
s
MVC √ √ √
device
s
RoomC √ √ √ √ √
ast
RoomP √ √ √ √ √
anel
USB √
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device
s
Frequently Used Rules for Packet Capturing
The following are commonly used packet capture strings, which you can apply
to device diagnosis according to the actual situation.
String Example Description
host host 10.81.36.16 Only see the incoming and outgoing
IP traffic of a specific IP.
Port port 90 Only see the incoming and outgoing
numb traffic of a specific port.
er
Portra portrange 21-23 Only see the traffic belonging to a specific
nge port range.
value1
-
value
2
tcp tcp port 23 and host Check who controls the phone via telnet.
port 10.81.36.16.
23
and
host
IP
port / Check the packets of the requests
80 received and the responses sent by your
phone web user interface.
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net IP/ net 10.91.33.0/24 Only capture the packet from the
mask resource IP address or the destination IP
address.
src src host 10.81.36.16 Only capture the packet send by the IP
10.81.36.16.
src port 80 Only capture the packet send by port 80.
src portrange 21-23 Only capture the packet send by the port
number from 21 to 23.
dst dst host 10.81.36.16 Only capture the packet received by the
IP 10.81.36.16.
dst port 80 Only capture the packet received by the
port number 80.
dst portrange 21-23 Only capture the packet received by the
port number from 21 to 23.
and host 10.81.33.32 and Both of the objects before or after and.
(10.81.33.12 or This example means capturing the packet
10.81.33.56) of IP 10.81.36.16 and IP 10.81.36.18 or
10.81.33.56.
or (10.81.33.12 or Either the objects before or after or. This
10.81.33.56) example means IP 10.81.36.18 or 10.81.
33.56.
and !, ip host 10.81.36.16 Neither of them. This example means
and and ! 10.81.36.18, ip that not capturing the packet of IP
not host 10.81.36.16 and 10.81.36.16 and IP 10.81.36.18.
not10.81.36.18
System Log Level
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Log Log name Description
level
0 system is Emergency information. The system may no longer
unusable be available.
1 action must Alert message. The service is down and may affect
be taken the normal use of the system, requiring immediate
immediately action.
2 critical More serious error messages. The service is down
conditions and may not be repaired.
3 error Error message. There is a problem with the service
conditions and it cannot be confirmed whether it is working
properly.
4 warning Warning message. There may have been a problem
conditions with the program, but it does not affect normal
operation.
5 normal but Normal but important reminders. The program
significant needs to be checked, otherwise there may be
condition problems.
6 informationa General notification messages. Used to provide
l feedback to the user on the current system status.
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Phone DevicesTask
Management
Task Executing Rules
Task name Execution rules Phone devices
Reboot Reboot the selected device. √
Restore to factory Reset the selected devices to √
factory.
Send message Send messages to selected √
devices.
Auto update Make the selected perform auto √
provisioning.
DND Enable DND for the registered √
accounts on the selected
devices.
Cancel DND Cancel DND for the registered √
accounts on the selected
devices.
Config backup Backup all historical √
configuration files to prevent
situations where device
damage or other incidents
result in the inability to restore
configuration files.
Generate Generate the current √
Configuration configuration files.
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Config restore Restore current configuration to √
historical version.
Push resource file Push resource files to the √
selected devices. You can only
push one file of the same
resource type at a time to the
selected devices. Only the
resource file supported by the
device can be pushed.
Push global Push global parameters to the √
parameters selected devices.
Update configuration Push the custom/group/site √
configuration you the selected
to the selected devices.
Update firmware Update the selected devices
firmware. If you select the
devices of different models,
only the firmware applicable to
all the devices can be updated.
Update software Update the selected devices
software. If you select the
devices of different models,
only the software applicable to
all the devices can be updated.
Scheduled Tasks
Scheduled Task Modes
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Task Description
modes
Instant The task will be executed immediately.
task
One- The task will be executed once at the scheduled time you set.
time
task
Recurrin The task will be executed periodically at the scheduled time you
g task set (daily/weekly/monthly).
Add Scheduled Tasks
Procedure
1. Sign in to YMCS.
2. Click Phone Device > Tasks > Scheduled Task.
3. Click Add.
4. Select a range and click Next.
Devices: Select All, Site, Group,or Custom.
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5. Edit the task information.
Task Name: Enter the task name.
Execution Mode: Select the execution mode as Immediately, One-time Task, Daily,
Every Week, or Every Month.
Task: Select the task type.
6. Click Complete. The task will be executed according to your settings.
💡 NOTE
If you add multiple tasks for one device, those tasks are lined up to run in order
of their configured execution time.
If the device is offline, the task will not be executed.
If the task has not expired, it will be executed after the device is restored to an
online state.
Manage Scheduled Tasks
Procedure
Access the Scheduled Task List
1. Sign in to YMCS.
2. Click Phone Device > Tasks > Scheduled Task.
View the Scheduled Task List
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You can view the task type, the execution status, the execution mode, and other
information.
Click View under the Devices tab to see which devices are executing this task and their
device types.
View the Execution Record
1. In the scheduled task list, click Record on the right side of the desired task.
2. The record includes the execution time and the execution status.
3. (Optional) Click Details to view the execution result and the error reason of each executing
device.
Edit Scheduled Tasks
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1. In the scheduled task list, click
on the right side of the desired pending or paused task and select Edit.
Pause Scheduled Tasks
1. In the scheduled task list, click
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on the right side of the recurring task and select Pause.
Resume Scheduled Tasks
1. In the scheduled task list, click
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on the right side of the desired paused task and select Continue. If the task has not
expired, the task will be executed and completed on the time you set.
End Scheduled Tasks
1. In the scheduled task list, click
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> End.
💡 NOTE
If you terminate an executing scheduled task, the task will continue to be
executed until it completes. However, if you terminate a one-time or
recurring task, it will no longer be executed.
Delete Scheduled Tasks
1. In the scheduled task list, click
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> Delete to delete the finished tasks.
Executed Tasks
View the Details of Executed Tasks
Introduction
With Execution Details, you can know about the execution result and the error
reason of each device after they complete the task. In the following, we will
introduce how to access the execution details.
Procedure
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1. Sign in to YMCS.
2. Click Phone Device > Tasks.
3. Do one of the following:
On the Scheduled Task page, click Record > Details on the right side of the desired task.
On the Execution Record page, click Details on the right side of the desired record.
4. Check the execution result and the error reason of each executing device.
5. In the list, click Retry beside the desired device and confirm the action in the pop-up
window. You can make this device to redo the task.
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Execution Records
Introduction
The execution records contain detailed information about the specific time,
content, and execution status of all tasks within the enterprise, including each
execution of periodic tasks.
Procedure
1. Sign in to YMCS.
2. Click Phone Device > Tasks > Execution Record.
3. Check the execution time, content, and execution status of the scheduled task.
4. (Optional) Click Details to view the execution result and the error reason of each executing
device.
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Phone DevicesData
Statistics
Device Statistics
Introduction
You can view relevant device data under a site, including total device count,
device status at different time points, device model statistics, firmware
distribution statistics, device upgrade status, and other data.
Go to the Devices Statistics Page
Procedure
1. Sign in to YMCS.
2. Click Phone Device > Statistics > Device Statistics.
3. Select the desired site from the drop-down menu. The statistics are given based on the site
you select.
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Total Count of Devices
On the device statistics page, you can view the total number of devices in the
selected site.
Clicking the total number of devices will take you to the corresponding device management
list.
Device Status
On the device statistics page, you can view the status statistics based on the
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selected site within the specified time range.
Click
to see the status in day, week, or month view.
Click
to select a period and see the status during this period.
Hover over to see the number of devices corresponding to each device status at that time
point.
Device Model Statistics
On the device statistics page, you can view the model statistics and different
model proportions based on the selected site.
Click
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to select devices models.
Click
to export statistics according to the filter you set.
Click
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/
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to expand/collapse the device model page.
Click the horizontal axis beside the corresponding device model to go to the device
management page of that device model.
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Firmware Statistics
On the device statistics page, you can view the firmware distribution statistics
and proportions based on the selected site.
Click
to select devices models.
Click
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to export statistics according to the filter you set.
Click
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to expand/collapse the firmware distribution page.
Click the horizontal axis beside the corresponding device model to go to the device
management page of that device model.
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Energy saving statistics
Enable the energy-saving statistics feature in the device's web GUI.
View the energy-saving statistics of devices under the selected site, as well as the
comparison between energy-saving power consumption and general energy consumption.
Click
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to view energy-saving status in units of day/week/month.
Click
to filter and view energy-saving statistics within a specific time period.
Hover to check the specific energy-saving status at the time.
💡 NOTE
T7X/T8X supported only.
Alarm Statistics
Introduction
Through visual alarm statistics, you can view alarm data for devices in each site,
including total alarms, alarm trends, alarm records, and more.
Go to the Alarm Statistics Page
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Procedure
1. Sign in to YMCS.
2. Click Device > Dashboard > Alarm Statistics.
3. Select the desired site from the drop-down menu. The alarm statistics are given based on
the site you select.
Total Number of Alarms
On the alarm statistics page, you can view the total number of alarms and active
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alarms based on the selected site.
Clicking the total number of alarms or active alarm number will redirect you to the
corresponding alarm list.
Alarm Trend
On the alarm statistics page, you can view the alarm status and its trend (not
including today) based on the selected site within the specified time range.
Click
to see the status in day, week, or month view.
Click
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to select a period and see the trend during this period.
Hover over to see the number of alarms for each state at that time point.
Alarm List
On the alarm statistics page, you can view the details and proportions of
different alarm events based on the selected site.
Click Details to view the details of this type of alarm event.
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Call Quality Statistics
Introduction
You can view the call data related to devices, including call quality statistics, call
duration statistics, call record list and other data.
The call quality parameters are described as follows:
Call Description
quality
paramete
rs
Inbound Audio quality statistics between the caller and the callee.
Outbound Audio quality statistics between the caller and the callee.
Average The average difference between the maximum and minimum
jitter (ms) delay time of the network within a certain period. It can reflect
network latency.
Average Packet loss rate is the average ratio of lost packets to the total
loss rate number of transmitted packets within a period of time.
Average The average value of network latency over a period of time. It
delay (ms) can reflect network latency.
Max jitter The difference between the maximum and minimum network
(ms) latency during a period of time, where the difference is the
greatest.
Package The amount of packet loss during a call total.
total loss
Max loss Max loss rate is the ratio of lost packets to the total number of
rate transmitted packets within a certain period of time, where the
ratio is the highest.
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Max delay The maximum value of network delay, reflects the quality of the
(ms) network.
Average The average listen MOS value during a call, based on the PESQ
listen MOS model. Its values can range from a low of 0.0 to a high of 5.0. A
higher value indicates better call quality.
Minimum The minimum listen to MOS value during a call, based on the
listen MOS PESQ model. Its values can range from a low of 0.0 to a high of
5.0. A higher value indicates better call quality.
Average The average conversation MOS value during a call, based on the
conversati PESQ model. Its values can range from a low of 0.0 to a high of
on MOS 5.0. A higher value indicates better call quality.
Total The amount of received packets during a call.
received
packets
Load The name of the call load.
name
The criteria for deciding good/fair/poor call quality are as follows:
Prerequisites
The device types that support call quality statistics are SIP phones, DECT phones, SFB
phones, and VC room devices.
The device has allowed you to view call quality statistics.
Go to the Call Statistics Page
Procedure
1. Sign in to YMCS.
2. Click Phone Device > Statistics > Call Statistics.
3. Select the desired site you want from the drop-down menu. The call statistics are given
based on the site you select.
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Call Quality
In the call quality list, you can view the total number of calls and call quality
statistics based on the selected site within the specified duration.
Click
to see the call quality in day, week, or month view.
Click
to select a period and see the call quality during this period.
Hover over to see the call quality at that time point.
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Call Duration
In the call duration list, you can view the total call duration and daily call
duration statistics based on the selected site within the specified duration.
Click
to see the call the duration in day, week, or month view.
Click
to select a period and see the call duration during this period.
Hover over to see the call duration at that time point.
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Call List
In the call list, view the call records and details of the selected site.
Click Export to export call records based on current filtering conditions.
Click Fresh to refresh and update the call list in real time.
Enter MAC/account name/device name in the search box, or click Advanced to filter call
records.
Click
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to customize the displayed call quality metrics.
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Click Details to view the call quality details, including the call account, audio equipment,
audio information, call quality parameters, etc.
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FAQ
Why can't I view the call quality statistics of the device? Why are
only partial devices showing call quality statistics?
You can confirm the following points again.
4. Confirm if the device model supports call quality statistics. The supported device types are
SIP phones, DECT phones, SFB phones, VC room devices.
5. Confirm whether the device owner has allowed you to view call quality statistics. If
necessary, please contact the device owner to perform the following operations to allow
the call quality statistics request. The following operations are demonstrated using the
T42U as an example. Please refer to the specific instructions for your actual device model,
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as there may be differences among different device models:
a. Go to Menu.
b. Go to Security.
c. Select Enabled from the drop-down menu of Call Quality Statistics and save the
change.
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Phone DevicesResource
Management
Account Management
Add Accounts
Introduction
You can manage different types of products on YMCS. Different products may
use different types of login accounts, so we divide the accounts into SIP
accounts, H.323 accounts and SFB accounts to facilitate the management.
After adding accounts, you can assign accounts to phone devices.
Prerequisites
This feature is not applicable to room devices, USB devices, and Teams phones.
Procedure
1. Sign in to YMCS.
2. Click Phone Device > Resources > Accounts.
3. Click Add > SIP Account/H.323 Account/SFB Account in the top-right corner.
4. Configure information about the account.
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5. Click OK.
Import Accounts
Introduction
If you want to add multiple accounts or modify account information in batch
quickly, you can import your accounts. You need to download the template, add
accounts in batch, or export accounts, edit the account information, and then
import the file into YMCS.
After adding accounts, you can assign accounts to phone devices.
Prerequisites
This feature is not applicable to room devices, USB devices, and Teams phones.
Procedure
1. Sign in to YMCS.
2. Click Phone Device > Resources > Accounts > Import.
3. Select the account type.
4. Click Download Template. Edit the device information according to the guidance in the
template.
5. Save the file and upload it.
6. Click Upload.
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Manage Accounts
Procedure
Go to the Account List
1. Sign in to YMCS.
2. Click Phone Device > Resources > Accounts.
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View the Account List
Click the site name on the left side to view the data under this site.
View user names, server addresses, and other information in the account list.
Under the Bind Devices column, click View to view the devices bound to the account.
Import Accounts
For more information, see import accounts.
Export Accounts
You can export the basic information of all accounts in the list with one click.
The exported files are classified by different account types.
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1. In the account list, you can filter the exported accounts by searching or by filtering the
account type.
2. Click Export and select Export current list/Export all to download the account list locally.
Export current list: Data displayed in the list after searching or selecting a site.
Export all: All data (not searched or no sites specified) within the granted permissions.
Edit Account Information
1. In the account list, click Edit to edit the account information.
Delete Accounts
1. In the account list, click Delete, or select accounts and click Delete.
Firmware
Add Firmware
Introduction
You can manage the firmware of your device in a unified way. Configure the
relevant devices in the enterprise according to the actual situation.
Procedure
1. Sign in to YMCS.
2. Click Phone Device > Resources > Firmware > Add.
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3. Edit the firmware-related information.
Select a File: Click to upload or drag the file to the specified area to upload.
Firmware Name: The file name will be automatically filled in as the firmware name after
uploading the file. You can also change it manually.
Version: After uploading the file, the installation package information will be read, and
the version number will be filled in automatically; you can also modify it manually.
Supported Model: Select specific product model; multiple selections are available.
Site: Select the site.
Description: You can enter a description specific to this firmware for future traceability.
4. Click Save.
Manage Firmware
Procedure
Go to the Firmware List
1. Sign in to YMCS.
2. Click Phone Device > Resources > Firmware.
View the Firmware List
1. Click the site name on the left side to view the data under this site.
2. Check the firmware name, version number, and other information in the firmware list.
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Push Firmware
For more information, see push the firmware.
Copy Firmware Link
For more information, see copy the firmware link.
Download Firmware
1. In the firmware list, click
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> Download to download firmware locally.
Edit Firmware
1. In the firmware list, click
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> Edit.
Delete Firmware
1. In the firmware list, click
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> Delete.
Push Firmware
Push Firmware Immediately
Procedure
1. Sign in to YMCS.
2. Click Phone Device > Resources > Firmware.
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3. Click Push on the right side of the desired firmware.
4. In the pop-up window, select Immediately and click Select Device.
5. Select the desired device and click Save.
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6. Complete pushing. You can check the execution status in the task management.
Push Firmware on Scheduled Time
Introduction
With scheduled tasks, you can choose to push the firmware during the non-
working time without affecting the working process.
Procedure
1. Sign in to YMCS.
2. Click Phone Device > Resources > Firmware.
3. Click Push on the right side of the desired firmware.
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4. Select Scheduled Tasks in the pop-up window and edit the information about the
scheduled task. Click to Select Device.
5. Select the desired device and click Save.
6. Complete pushing. You can check the execution status in the task management.
Custom Templates
Add a Template
Introduction
By using custom templates, you can centrally push configuration files to the
devices you specify, facilitating centralized management.
Procedure
1. Click Phone Device > Resources > Configurations > Add.
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2. Edit the corresponding information.
Name: Enter the configuration name.
Model: Select the device model.
Site: Select the site.
Description: Enter the description.
3. Click Save and CFG.
4. Set parameters.
5. Click Save to create the configuration template or click Save and Push to immediately
push the configuration to the device.
Manage Configuration Template
Procedure
Go to the Configuration Template List
1. Sign in to YMCS.
2. Click Phone Device > Resources > Configurations.
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View the Configuration Template List
Click the site name on the left side to view the data under this site.
View the configuration name, the device, the model, and other information.
Click View under the Configuration tab to view the configuration parameters.
Push Configuration
For more information, see push configuration template.
Set Configuration
For more information, see edit parameters.
Copy Configuration Template
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1. Click
on the right side of the desired configuration and click Copy to to copy the configuration.
💡 TIP
You can copy the existing configuration and modify the parameters to generate a new one.
Download Configuration Template
1. In the configuration template list, click
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on the right side of the desired template and click Download.
Edit Configuration Template
1. In the configuration template list, click
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on the right side of the desired template and click Edit.
Delete Configuration Template
1. In the configuration template list, click
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on the right side of the desired template and click Delete.
Set Parameters
Introduction
You can configure the supported configuration items for the device in the
template, and push the edited configuration parameter to the device.
Set Parameters via Text Editor
Procedure
1. Sign in to YMCS.
2. Click Phone Device > Resources > Configurations.
3. Click Editor on the right side of the configuration.
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4. Click Text Editor in the top-right corner.
5. Edit parameters in the text editor. You can set the parameter template by editing the
configuration lines. Edit in the format of key=value, with each parameter on a separate line.
💡 TIP
If you already have configuration files, you can set the parameters via uploading
configuration file.
6. Click Save to create the configuration template or click Save and Push to push the
configuration to the device immediately.
Set Parameters via GUI Editor
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Prerequisites
You can edit parameters via GUI Editor for one device model at a time.
Procedure
1. Sign in to YMCS.
2. Click Phone Device > Resources > Configurations.
3. Click Editor on the right side of the configuration.
4. Click GUI Editor in the top-right corner.
5. From the left navigation menu, select the module you need to configure. On the right side,
you can either click Select all to enable all parameters or manually select the check boxes
of the specific parameters you want to enable.
💡 NOTE
You can click Enable All, Disable All, or Reset to perform the batch operation
quickly.
The green bubble in the top-right corner of the configuration item displays the
number of configurations that have been selected.
6. Click Save to create the configuration template or click Save and Push to push the
configuration to the device immediately.
Push Configuration
Introduction
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For the devices connected to YMCS, they would not automatically obtain the
updated configuration. Therefore, you need to push the configuration to them.
Procedure
1. Sign in to YMCS.
2. Click Phone Device > Resources > Configurations.
3. Click Push on the right side of the configuration.
4. Select Immediately or Scheduled Tasks to create a scheduled task and click Push.
Other Resources
Add Resources
Introduction
You can add many types of files (e.g., wallpapers, ringtones, etc.) as resource
files and assign them to the relevant devices in your enterprise, depending on
the actual situation.
Procedure
1. Sign in to YMCS.
2. Click Phone Device > Resources > Others > Add.
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3. Edit resource-related information.
Resource Type: Select the resource type. For more information, see the resource type
description.
Select a File: Click to upload or drag the file to the specified area to upload. The file type
should be the same as the resource type you selected in the previous option.
Resource Name: The file name will be automatically filled in as the resource name after
uploading the file; you can also change it manually.
Site: Select the site.
Description: You can enter a description specific to the resource for future traceability.
4. Click OK.
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Manage Resources
Procedure
Go to the Resource List
1. Sign in to YMCS.
2. Click Phone Device > Resources > Others.
View the Resource List
1. Click the site name on the left side to view the data under this site.
2. Check the resource name, the version number, and other information in the resource list.
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Push Resource
For more information, see push the resource.
Copy Resource Link
For more information, see copy the resource link.
Download Resource
1. In the resource list, click
on the right side of the desired resource and click Download.
Edit Resource
1. In the resource list, click
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on the right side of the desired resource and click Edit.
Delete Resource
1. In the resource list, click
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on the right side of the desired resource and click Delete.
Push Resources
Push Resources Immediately
Procedure
1. Sign in to YMCS.
2. Click Phone Device > Resources > Others.
3. Click Push on the right side of the desired resource.
4. In the pop-up window, select Immediately and click Select Device.
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5. Select the desired device and click Save.
6. Complete pushing. You can check the execution status in the task management.
Push Resources on Scheduled Time
Introduction
With scheduled tasks, you can choose to push the resource during non-working
time without affecting the working process.
Procedure
1. Sign in to YMCS.
2. Click Phone Device > Resources > Others.
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3. Click Push on the right side of the desired resource.
4. Select Scheduled Tasks in the pop-up window and edit the information about the
scheduled task. Click to Select Device.
5. Select the desired device and click Save.
6. Complete pushing. You can check the execution status in the task management.
Copy Resource Link
Introduction
You can copy the resource download link and share it with others. For security
reasons, however, only devices within the enterprise can access this
downloading link.
Prerequisites
Only devices within the enterprise can use this link to download the corresponding files.
Direct access to this download link through your browser is not supported.
Procedure
1. Sign in to YMCS.
2. Click Phone Device > Resources > Others.
3. Click
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on the right side of the desired resource and select Copy Link.
Introduction on Resource Type
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Resource Description Supported file File size limit
type names types
SkypeSetting Skype .xml/ .zip 50M
s configuration
DST Daylight Saving .xml 2M
Template Time template
BToE Yealink Plugin for .exe/ .msi 100M
Zoom Rooms
software
Language Language .lang 2M
Packet packages
Input Input methods .txt 2M
Method
Music on Customize the .wav 2M
Hold music that would
be heard by the
caller who is
placed on hold
Lync Phone Device licenses .dat/ .zip 50M
License
Local XML contacts .xml 2M
Directory
File(XML)
Local CSV contacts .csv 2M
Directory
File(CSV)
Ringtone Ringtones .wav 8M
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Wallpaper Wallpapers .png/ .jpg/ .bmp 5M
Screensaver Screensavers .png/ .jpg/ .bmp 5M
Logo Logos .png/ .jpg/ .bmp 2M
Web Item Three levels of .cfg 2M
Level authority
Template
Directory Directory template .xml 2M
Catalog (Address Book
Template Template)
Trusted Trusted certificates .pem/ .cer/ .crt/ .der 5M
Certificates
Server Server certificates .pem/ .cer 5M
Certificates
Replace Rule Replacement rule .xml 2M
Template templates
Dial Now You can use this .xml 2M
Template template to dial
out calls
immediately
Proxy Auto- Proxy auto .pac 2M
config configuration files
Else Other .js/ .cfg/ .bin/ .pdf/ 100M
.xml/ .tar/ .rom/ .wav
/ .png/ .txt/ .zip/ .bo
ot/ .dob/ .jpg/ .dat/
.jpeg/ .bmp/ .pem/ .ce
r/ .crt/ .der/ .cnf
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Room DevicesDevice
Add Room Devices
Add a Device
Introduction
If you use the following methods to connect devices to YMCS, the devices will be
automatically added to the corresponding device list:
Use auto-provisioning server and specify an enterprise ID in the CFG file.
Use DHCP Option and specify an enterprise ID in the CFG file.
Otherwise, you need to add the device to the device list manually.
Procedure
For more information, see add a single device or import a batch of devices.
Import Devices
Introduction
If you want to add devices or modify device information quickly, you can import
them in batches. You need to download the template, add devices in batch, or
export the devices, edit the device information, and then import the file into
YMCS.
Prerequisites
Before importing the device, you need to pay attention to the following points:
If the MAC addresses filled in the template have been added to the platform, the original
information of the devices will be updated according to the information in the template
after import.
If the MAC addresses filled in the template have been added to the platform but the
account information in the template is empty, the original binding relationship will not be
released.
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Procedure
For more information, see import devices.
Manage Room Devices
View the Room Device List
Procedure
1. Sign in to YMCS.
2. Click Room Device > Device > Device List.
3. Do one of the following:
View device information such as MAC, model number, etc.; you can click
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and select the fields to display.
Click Advanced to customize the filtering criteria to find devices; you can also click Save
Search Label to save the filtering criteria as a tag for subsequent use.
In the Label field, click a label to view information about all devices under that label.
In the Label field, click More > Label Management to sort, edit, and delete labels.
Operations on the Room Device List
Go to the Room Device List
Procedure
1. Sign in to YMCS.
2. Click Room Device > Device > Device List to go to the room device list.
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Import Devices
For more information, see importing devices.
Export Devices
Introduction
You can export the basic information of all devices in the list with one click.
Procedure
1. (Optional) In the room device list, you can filter the exported devices by searching or
filtering fields such as the model number or the belonging site.
2. Click Export.
3. Click
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in the bottom-left corner to check the file locally.
Go to Manual Site Setting List
Procedure
1. In the room device list, click
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> Manual Site Setting List. For more information, see Manual Site Setting List.
Edit Device Information
Procedure
1. In the room device list, click
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> Edit to edit the device information.
View Device Details
Procedure
1. In the room device list, click any device name. For more information, see room device
details.
Diagnose Devices
Procedure
1. In the room device list, click Diagnosis on the right side of the desired device.
2. Quickly locate device problems by capturing packets, exporting system logs, exporting
configuration files, etc. For more information, see diagnose devices.
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View Peripherals
Procedure
1. In the room device list, click Peripheral on the right side of the desired device. For more
information, see room device details.
Delete Devices
Procedure
1. In the room device list, don one of the following:
💡 NOTE
Platform-related data (except operation logs) will be erased after deletion and cannot be
recovered.
Click
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> Delete on the right side of the desired device.
Select devices and click
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> Delete.
Update Configuration
Procedure
1. In the room device list, select devices and click Update Configuration.
2. In the pop-up window, select Yes to push the edited configuration immediately. For more
information, see configuration management.
3. Select Immediately or Scheduled Tasks to create a scheduled task and click Confirm.
Update Firmware
Procedure
1. In the room device list, select devices and click Update Firmware.
2. In the pop-up window, select the firmware version. For more information, refer to firmware
management.
3. Select Immediately or Scheduled Tasks to create a scheduled task and click Confirm.
💡 NOTE
If the device has an associated accessory, you can also select whether to update the firmware
for the accessory in the pop-up window.
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Push Resource Files
Procedure
1. In the room device list, select devices and click Update Resource File.
2. In the pop-up window, select the resource file. For more information, refer to other
resource management.
3. Select Immediately or Scheduled Tasks to create a scheduled task and click Confirm.
Set Sites
Procedure
1. In the room device list, select devices and click Site Settings.
2. Select the site to which you want the device to belong in the pop-up window. Click
Confirm.
💡 NOTE
After confirmation, the device will be automatically added to the device list of the selected
site.
Move Devices to a Group
Procedure
1. In the room device list, select devices and click
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> Grouping.
2. Select the group to which you want the device to belong in the pop-up window and click
Confirm.
Reboot
Procedure
1. In the room device list, select devices and click More > Reboot.
2. Select Immediately or Scheduled Tasks to create a scheduled task and click Confirm.
💡 NOTE
If the selected device is on a call, it will restart after the call ends.
Restore to Factory
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Procedure
1. In the room device list, select devices and click More > Reset to Factory.
2. Select Immediately or Scheduled Tasks to create a scheduled task and click Confirm.
💡 Description
Restoring to the factory will lose all the current personalized configuration of the device.
Send Messages to Devices
Procedure
1. In the room device list, select devices and click
> Send Message.
2. In the pop-up window, set the duration and the message content.
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3. Select Immediately or Scheduled Tasks to create a scheduled task and click Confirm. The
message will pop up on the device screen.
View Device Details
Prerequisites
The device status needs to be online.
Go to the Details Page of Room Device
1. Sign in to YMCS.
2. Click Room Device > Device > Device List.
3. In the device list, click the desired device name to view the device details.
Device Basic Information
On the device details page, view the device model, MAC address, and other basic
information.
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Device Overview
On the device details page, click on Device Overview.
Hardware Information
Further check the device MAC, intranet IP, model, firmware version, connection
method and other hardware information. Click More to go to Details page.
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Active Alarms
Check the active alarms of the device in the past 7 days. Click More to jump to
Active Alarm List.
Quick Entry
The Quick Entry bar provides you with quick operations such as restarting,
taking screenshots, and shutting down the computer, allowing you to quickly
execute them with one click. Click More to jump to the Diagnosis page.
💡 NOTE
For details about whether the device supports a certain operation, please
refer to: Supported Devices for Device Management Features.
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Peripheral
View associated/paired devices. Click View to go to Peripheral page.
Account information
Check the account information reported by the device.
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Working Status
To view the cumulative online time of the device since the device was first reported, click
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to view the online start and end time, etc. Detailed information.
Check how long the device has been working continuously.
💡 NOTE
Android devices with multi-mode V31 and later support this function.
Windows devices with YRC 2.35.62.255 and later versions support this
function.
Check the usage of device storage space, memory, and CPU
Click Refresh to refresh the current data.
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View the historical change records of CPU/Memory/GPU
View the historical change records of CPU/Memory/GPU within a specific time
range.
💡 NOTE
Only MVC is supported; YRC needs to be upgraded to 2.35.62.255 or later
versions.
Diagnose
In the device details interface, click Diagnose.
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Perform basic operations such as Reboot, shutdown, Sleep and so on.
Use methods such as packet capture and system log export to diagnose the device. For
more information, see Device Diagnostics.
View related files generated by the diagnosis in the history.
Configuration
In the device details interface, click Configuration.
For more information, please refer to: Configuration.
Peripheral
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1. On the device details interface, click Peripheral.
2. (Optional) Click to switch Topology / List View to view associated devices/paired devices.
💡 TIP
For MVC devices that contain multiple camera devices, you can configure
individual cameras in a targeted manner to ensure personalized operation
of the camera.
1. Switch to List View.
2. Click Camera Settings on the right side of the camera device (needs to be
online).
3. Perform relevant configurations.
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Details
On the device details interface, click Details. Check the detailed information of
the device, such as: device online time, handle charging status, etc.; support
manual re-acquisition.
Manual Site Setting List
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Introduction
You can move devices to the Manual Site Setting List. Devices in the list won't be
automatically removed from their current sites (including sites with Auto Assign
Device by IP Rule enabled). Site changes require manual resetting.
Move Devices to the List
Procedure
1. Sign in to YMCS.
2. Click Room Device > Device > Device List.
3. Do one of the following:
In the room device list, select devices and click
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> Site Settings. After confirmation, the devices will be automatically added to the list.
💡 TIP
i. In the room device list, click
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> Manual Site Setting List.
ii. Click Move in Device, select devices and save the change.
iii. Click Batch Move In, select a site, YMCS will automatically add the devices at this site
level to the list in bulk.
When adding devices, if you select sites other than the root site, the device will be
automatically added to the Manual Site Setting List.
When import devices, if you enter a site other than the root site, the device will
automatically added to the Manual Site Setting List.
Remove Devices from the List
Procedure
1. Sign in to YMCS.
2. Click Room Device > Device > Device List.
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3. Click
> Manual Site Setting List.
4. In the list, click Move Out beside the desired device and confirm the action in the pop-up
window.
Change Belonging Sites for Devices in the List
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Procedure
1. Sign in to YMCS.
2. Click Room Device > Device > Device List.
3. Click
> Manual Site Setting List.
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4. In the list, click Site Settings beside the desired device.
5. Select a site in the pop-up window and click Confirm.
Manage Devices by a Group
Introduction
With group management, you can assign room devices to specific groups.
In configuration management, you can manage device configuration based on groups.
In task management, you can create related tasks based on groups.
When setting alarm notification strategies, you can send the notification to a group to
achieve batch and convenient device management.
Add Groups
Procedure
💡 NOTE
You can add up to 500 groups.
1. Sign in to YMCS.
2. Click Room Device > Device > Group > Add.
3. Edit the group name and description.
4. Click Save or click Save and Add Device to add devices to this group immediately.
5. You can add or remove co-managers of the group, and multiple managers can be assigned
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for joint management.
Add Devices
Procedure
1. Sign in to YMCS.
2. Click Room Device > Device.
3. Do one of the following:
i. Click Group and click the desired group name.
ii. Click Move in Device.
iii. Select devices and click Save. The devices are added to the group.
i. Click Device List, select devices, and click
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> Grouping.
ii. Select the group to which you want the device to belong in the pop-up window and
click Confirm.
Add Configuration to Devices in a Group
Procedure
1. Sign in to YMCS.
2. Click Room Device > Device > Group.
3. In the group list, click Add Configuration on the right side of the desired group.
4. Edit the configuration information. For more information, see group configuration.
Add Tasks to Devices in a Group
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Procedure
1. Sign in to YMCS.
2. Click Room Device > Device > Group.
3. In the group list, click Add Task on the right side of the desired group.
4. Edit the task information. For more information, see task configuration.
Edit Groups
Procedure
1. Sign in to YMCS.
2. Click Room Device > Device > Group.
3. In the group list, click
> Edit on the right side of the desired group.
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Delete Groups
Procedure
1. Sign in to YMCS.
2. Click Room Device > Device > Group.
3. In the group list, click
> Delete on the right side of the desired group.
4. Confirm the action in the pop-up window.
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Room Devices Configuration
Management
Introduction on Obtaining Device Configuration
Introduction
Through configuration management, you can easily create device configuration
files for a single device or multiple devices based on the device's location (site)
or group.
There are two configuration methods. See the following detailed description:
Manual push Automatic push
Introdu The devices connected to After the devices are connected
ction YMCS would not automatically to YMCS, the devices can
of obtain the updated automatically obtain the
configu configuration. Therefore, you configuration on YMCS when first
ration need to push the powered on or reset to factory
obtain configuration to them. settings.
ing:
💡 NOTE
Except for group configuration,
offline devices/unreported
devices automatically obtain
configuration after going online.
Priorit The configuration you push Except for group configuration,
y later has higher priority. the same configuration item is
effective based on the last
configuration.
💡 NOTE
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Group configuration does not support automatic push. You can only
manually push the configuration to the devices.
Group Configuration
View Configurtion List
Introduction
You can manage the configuration of the devices in the current group in
batches.
💡 TIP
If you do not have groups, you can see manage room devices by a group
to create the groups.
Procedure
1. Sign in to YMCS.
2. Click Room Device > Configuration > Group Config.
3. View the device type, software type, model, the belonging site, and other information.
Manage Device Configuration by Group
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Introduction
Select the device type you want to manage for configuration, and manually
push it to all corresponding devices in the group.
Procedure
1. Sign in to YMCS.
2. Click Room Device > Configuration > Group Config > Device Config.
3. Click Configuration on the right side of the device type you want to manage.
4. Set parameters.
Click Save or click Save and Push to push the configuration to the device immediately.
💡 TIP
Offline and pending devices will take effect after they go online.
Set Parameters
Introduction
You can edit the CFG parameters with the text editor and choose configuration
options with the GUI editor. After pushing the configuration to the device, the
configuration you've set will take effect on the device.
Set Parameters via Text Editor
Procedure
1. Sign in to YMCS.
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2. Click Room Device > Configuration > Group Config > Device Config.
3. In the configuration list, click Configuration.
4. Click Text Editor.
5. Edit parameters in the text editor. You can set the parameter template by editing the
configuration lines. Edit in the format of key=value, with each parameter on a separate line.
💡 TIP
If you already have configuration files, you can set the parameters via upload.
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6. Click Save to create the configuration or click Save and Push to push the configuration to
the device immediately.
Set Parameters via GUI Editor
Prerequisites
You can edit parameters via GUI Editor for one device model at a time.
Procedure
1. Sign in to YMCS.
2. Click Room Device > Configuration > Group Config > Device Config.
3. In the configuration list, click Configuration.
4. Click GUI Editor.
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5. From the left navigation menu, select the module you need to configure. On the right side,
set the desired parameters.
💡 TIP
You can click Enable All, Disable All, or Reset to perform the batch operation
quickly.
If the device is offline, it will pick up the updated configuration when it comes back
online.
The green bubble on the right side of the configuration item displays the number of
configurations that have been selected.
6. Click Save to create the configuration or click Save and Push to push the configuration to
the device immediately.
Manage Software Configuration (YRC) by by Group
Introduction
Select the device type you want to manage for configuration, and manually
push it to all corresponding devices in the group.
Procedure
1. Sign in to YMCS.
2. Click Room Device > Configuration > Group Config > Software Config.
3. Click Configuration on the right side of the software type you want to manage.
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4. Manage the configuration according to your needs.
5. Click Save.
💡 TIP
• Offline and pending devices will take effect after they go online.
• Only x.33.95.0 and later versions of YRC support this feature.
Push Configuration
Introduction
After managing the configuration of the device/software type by group, you will
need to manually push it to all corresponding devices in the group. Once the
configuration is pushed to the device, the settings you have defined will be
applied and take effect on the device.
Prerequisites
The device is connected to YMCS and in online status.
Procedure
1. Sign in to YMCS.
2. Click Room Device > Configuration > Group Config > Device Config.
3. Click Push on the right side of the desired configuration.
4. Select Immediately or Scheduled Tasks to create a scheduled task and click Push.
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Site Configuration
View Configuration List
Introduction
The site hierarchy can be configured based on the device type. The
configuration content from the higher level will automatically override the lower
level, and the inherited configuration content can be directly viewed at the
lower level.
It is also possible for the lower level to have custom configurations, in which
case they no longer inherit the configuration content from the higher level.
However, the higher-level node can perform a reset operation to ensure that the
subsequent lower levels align with the configuration content of the higher level.
Procedure
1. Sign in to YMCS.
2. Click Room Device > Configuration > Site Config.
3. View the device type, software type, model, the belonging site, and other information.
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Manage Device Configuration by Site
Introduction
Select the device type you want to manage for device configuration. Any
configuration changes made will automatically synchronize to all devices within
the corresponding sites.
Procedure
1. Sign in to YMCS.
2. Click Room Device > Configuration > Site Config > Device Config.
3. Click Configuration on the right side of the device type you want to manage
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4. Set parameters.
5. Click Save.
💡 TIP
Offline and pending devices will take effect after they go online.
Set Parameters
Introduction
You can edit the CFG parameters with the text editor and choose configuration
options with the GUI editor. After saving the configuration, the configuration
you've set will take effect on the devices.
Procedure
1. Log in to YMCS.
2. Click Room Devices > Configuration > Site Config.
3. In the configuration list, click the parameter settings on the right side of any configuration.
Set Parameters via Text Editor
Click Text Editor.
Edit parameters in the text editor. You can set the parameter template by editing the
configuration lines. Edit in the format of key=value, with each parameter on a separate line.
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💡 TIP
If you already have configuration files, you can set the parameters via uploading
configuration file.
Choose the way to synchronize with Sub-sites.
Only synchronize the content of this modification: For the sub-space, only update the
modified/added configuration of this time and keep the original content of other
configurations.
Synchronize all configuration items: For the sub-space, reset them to the current
configuration of this level.
Select whether to override the strategy:
Overwrite lower-level area configuration content: Based on the effective scope of the
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configuration, it will be fully applied to subordinate sites.
Do not overwrite the configuration content of the subordinate region: For already
configured items at the subordinate level, the parameter values will not be overwritten
by this save.
Click Confirm.
Set Parameters via GUI Editor
Prerequisites
You can edit parameters via the GUI Editor for one device model at a time.
Click GUI Editor.
From the left navigation menu, select the module you need to configure. On the right side,
set the desired parameters.
💡 TIP
You can click Enable All, Disable All, or Reset to perform the batch operation
quickly.
If the device is offline, it will pick up the updated configuration when it comes
back online.
The green bubble on the right side of the configuration item displays the number
of configurations that have been selected.
Click Save.
Choose the way to synchronize with Sub-sites.
Only synchronize the content of this modification: For the sub-space, only update the
modified/added configuration of this time and keep the original content of other
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configurations.
Synchronize all configuration items: For the sub-space, reset them to the current
configuration of this level.
Select whether to override the strategy:
Overwrite lower-level area configuration content: Based on the effective scope of the
configuration, it will be fully applied to subordinate sites.
Do not overwrite the configuration content of the subordinate region: For already
configured items at the subordinate level, the parameter values will not be overwritten
by this save.
Click Confirm.
Manage Software Configuration (YRC) by Site
Introduction
Select the software type you want to manage for software configuration. Any
configuration changes made will automatically synchronize to all devices within
the corresponding sites.
Procedure
1. Sign in to YMCS.
2. Click Room Device > Configuration > Site Config > Software Config.
3. Click Configuration on the right side of the software type you want to manage
4. Manage the configuration according to your needs.
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5. Click Save.
💡 TIP
• Offline and pending devices will take effect after they go online.
• Only x.33.95.0 and later versions of YRC support this feature.
Single Device Configuration
Manage Device Configuration by Single Device
Introduction
You can perform device configuration for a single device.
💡 NOTE
By default, a single device inherits the configuration content directly from
its parent level.
Procedure
1. Sign in to YMCS.
2. Click Room Device > Device > Device List.
3. Do one of the following:
Select the device you want to update and then click Update Device Config.
Click Configuration on the right side of the device, and then click Device Config.
4. Set parameters.
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5. Click Save.
Set Parameters
Introduction
You can edit the CFG parameters with the text editor and choose configuration
options with the GUI editor. After pushing the configuration to the device, the
configuration you've set will take effect on the device.
Set Parameters via Text Editor
Procedure
1. Sign in to YMCS.
2. Click Room Device > Configuration > Device List.
3. Select a device and enter the device configuration page.
4. Click Text Editor.
5. Edit parameters in the text editor. You can set the parameter template by editing the
configuration lines. Edit in the format of key=value, with each parameter on a separate line.
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💡 TIP
If you already have configuration files, you can set the parameters via uploading
configuration file.
6. Click Save to create the configuration.
Set Parameters via GUI Editor
Prerequisites
You can edit parameters via GUI Editor for one device model at a time.
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Procedure
1. Sign in to YMCS.
2. Click Room Device > Configuration > Device List.
3. Select a device and enter the device configuration page.
4. Click GUI Editor.
5. From the left navigation menu, select the module you need to configure. On the right side,
set the desired parameters.
💡 TIP
You can click Enable All, Disable All, or Reset to perform the batch operation
quickly.
If the device is offline, it will pick up the updated configuration when it comes
back online
The green bubble on the right side of the configuration item displays the number
of configurations that have been selected.
6. Click Save to create the configuration.
Manage Microsoft Teams Rooms Settings for MVC Series
Introduction
The DM platform supports setting Teams configuration for MVC Series.
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💡 TIP
Supports graphical configuration and setting Teams accounts for
multiple devices. Please refer to the text (XML file) method for
configuration. official Microsoft documentation.
Procedure
1. Sign in YMCS.
2. Click Room Device > Device > Device List.
3. Select the MVC device you want to set and click the Configuration on the right side of it.
4. Set the parameters.
5. Click Save.
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💡 NOTE
Supports configuration of: BIOS, Windows, network settings, Teams
configuration, Teams password.
BIOS, Windows, network settings, Teams configuration, and Teams
password support batch configuration.
Manage Software Configuration (YRC) by Single Device
Introduction
You can perform software configuration for a single device.
💡 NOTE
By default, a single device inherits the configuration content directly from
its parent level.
Procedure
1. Sign in to YMCS.
2. Click Room Device > Device > Device List.
3. Do one of the following to configure the software of the device:
Select the device you want to update and then click Update Software Config.
Click Configuration on the right side of the device, and then click Software Config.
4. Click Save.
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Room DevicesAlarm
Management
Manage Alarms
Introduction
When a problem occurs to the device, for example, the call failure or firmware
update failure will be reported to YMCS. You can quickly locate the problem by
viewing the alarm details and diagnosing the devices.
Procedure
Go to Alarm List
1. Sign in to YMCS.
2. Click Room Device > Alarm > Alarm List.
3. You can check the Active Alarm and Historical Alarm.
View the Alarm List
View alarm events, alarm severity, and other information in the alarm list.
You can filter alarms based on their severity level, including common, primary, and critical
alarms.
Additionally, you can filter alarms based on their status, including active, resolved, and
ignored alarms.
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View Alarm Details
1. Click Details on the right side of the desired alarm to view the details. The alarm details
include the basic information (for example, the event ID, the first alarm time) and the
detailed information (for example, the description, the troubleshooting advice.
Diagnose Devices that Generate Alarms
1. In the alarm list, do any of the following:
Click Diagnosis on the right side of the desired alarm.
Click Details on the right side of the desired device and click Diagnose.
2. Quickly locate device problems by capturing packets, exporting system logs, exporting
configuration files, etc. For more information, see Device Diagnostics.
Activate/Solve/Ignore Alarms
1. In the alarm list, do any of the following:
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Select alarms and click Activate/Resolve/Ignore to change the alarm status.
Click the down arrow beside the status of the desired alarm and change the alarm status
to Active/Resolved/Ignore.
Click Details on the right side of the desired alarm and click Ignore/Resolve.
💡 NOTE
The system will automatically mark the alarm record as Ignored if it
remains unaddressed for more than one month.
Exporting Alarm Records
1. In the alarm list, click Export in the top-right corner.
2. Click
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in the bottom-left corner to check the file locally.
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Delete Alarms
1. In the alarm list, select alarms and click Delete. Confirm your action in the pop-up window.
Alarm Configuration
For more information, see alarm notifications.
Alarm Notifiation
Add Notification Strategies
Introduction
You can set alarm notification strategies based on notification recipients,
notification cycles, and other dimensions. When a device triggers a relevant
alarm and the notification policy is enabled, the designated recipients will
receive notifications via email.
Procedure
1. Sign in to YMCS.
2. Click Room Device > Alarm > Notification > Add.
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3. Edit the basic information and click Next.
Name: Edit the notification name.
Devices: Select All/Site/Group/Custom to specify the device range and select the
desired devices.
4. Edit the alarm content and click Next.
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5. Edit the notification strategy.
Period: Select the desired notification period.
Recipient: Select the notification recipient. You can select the emails of the enterprise
administrators or sub-accounts.
6. Click Save.
💡 TIP
The notification strategy is enabled after it is added. You can disable it in the alarm
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notification list.
Manage Notification Strategies
Go to the Alarm Notification List
1. Sign in to YMCS.
2. Click Room Device > Alarm > Notification.
View Recipients
1. In the alarm notification list, click View under the column of Recipient to enable or disable
the alarm.
Enable/Disable Notification Strategy
1. In the alarm notification list, click
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/
the toggle under the column of Status to the enable or disable the alarm.
View Alarm Content
1. In the alarm notification list, click View under the column of Content to view the alarm
content.
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Edit Alarm Notification
1. In the alarm notification list, click Edit on the right side of the desired strategy.
Delete Alarm Notification
1. In the alarm notification list, click Delete on the right side of the desired strategy and
confirm the action in the pop-up window.
Alarm Mute
Introduction
You can enable the alarm mute feature for room devices. Once enabled, the
platform will refrain from triggering new alarms during the specified time
period.
For more detailed information, please refer to Alarm Mute.
Alarm Rules
Introduction
You can configure trigger rules for various types of alarm events based on your
enterprise's actual alarm handling practices. This includes trigger times,
detection thresholds, and more.
Procedure
1. Sign in to YMCS.
2. Click Room Device > Alarm > Alarm Rule.
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3. Select the desired alarm event and click Edit.
4. Configure alarm rules.
💡 NOTE
Only the alarm rules for editing alarm events are supported. The alarm level and
supported product categories for alarm events are system defaults and cannot be
edited.
Due to the nature of different alarm events, there may be differences in the support
for rule settings. Please refer to the actual situation.
5. (Optional) You can reset the alarm settings to the default value.
6. Click Save.
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Supported Alarm Events and Their Supported
Device Models
Event Severit Support Product Category
Name y
Offline Critical Android Rooms System、Windows Rooms
System、USB Video、Meeting Board、
Presentation Devices、Digital Signage、C
Peripheral Critical Android Rooms System、Windows Rooms
offline System、Meeting Board、Control System
Wireless mic Critical Windows Rooms System
low power
Firmware Primary Android Rooms System、Meeting Board、
upgrade Presentation Devices、Digital Signage、Control
failure System
Configuratio Primary Android Rooms System、Meeting Board、
n update Presentation Devices、Digital Signage、Control
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failure System
Peripheral Primary Control System
firmware
upgrade
failure
Sensor Primary Digital Signage
upgrade
failure
Sensor low Primary Digital Signage
power
Network Primary Android Rooms System、Meeting Board
disconnecti
on
Conditions to Trigger Alarm Events
💡 TIP
You can customize the triggering time/threshold for each event in Alarm
Rules.
Alarm Trigger Troubleshooting methods
events conditions
Offline The device is - Please check whether the network
offline for more connection of the device is available.
than 5 minutes. -Check that the device is connected to the
server.
Wireless The power of - Please check whether the power of the
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mic low the wireless wireless microphone is sufficient and
power microphone is charge it in time.
below 10%.
Firmware Firmware - Please check whether the firmware
update upgrade failed matches with the device.
failure due to wrong - Please check whether the firmware file is
path, invalid corrupted.
rom file, - Please check whether the firmware has
version software protection.
mismatch with
device model,
same version
with the
current version,
different OEM
version,
verification
failure, etc.
Configuratio It is caused by - Please check whether the configuration
n update the failure of file is normal and free of messy codes.
failure downloading - Please check the configuration file format
and decrypting and make sure that the file should be
the started with #!version:1.0.0.1.
configuration
file, etc.
Sensor low Sensor power is - Please check if the sensor power is
power below 10%. sufficient and charge it in time.
Sensor Sensor upgrade - Please check whether the firmware
upgrade failed. matches with the device.
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failure - Please check whether the firmware file is
corrupted.
- Please check whether the firmware has
software protection.
Peripheral Peripherals are - Make sure that the peripheral is within the
offline offline. connection range.
- Please check if the Peripheral has enough
power.
Peripheral Peripheral - Please check whether the peripheral
firmware firmware matches with the device.
upgrade upgrade failed. - Please check whether the firmware file is
failure corrupted.
- Please check whether the firmware has
software protection.
Network Network is - Please check if the network connection of
disconnecti disconnected the corresponding terminal device is
on for more than a normal.
certain period
of time.
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Device (Diagnosis)
Device Authorization Status
Introduction
To ensure the data security of the device, YMCS needs to initiate an
authorization request to the device when it performs one-click export, packet
capturing, screenshot, and remote control operations on the device. The
authorization status is described as follows:
Authorizatio Description
n Status
Allowed The device owner allows you to perform related diagnostic
operations.
Unauthorize Each time you initiate a diagnostic operation request, you
d need to wait for the device owners consent.
Blocked The device owner prohibits you from performing related
diagnostic operations.
Authorization Requirements for MVC/MeetingBoard/
MeetingBar/DeskVision A24
Those diagnostic operations, including screenshots and remote control, require
MVC/MeetingBoard/MeetingBar/DeskVision A24 authorization before they can
be used. To check the current authorization status, please click View.
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General Issues
How do I enable screenshot/remote control requests for my
devices?
For MVC room devices, please contact the device owner to perform the following
operations to allow the screenshot/remote control request:
1. Open Yealink RoomConnect software and click
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> DM Server Settings.
2. Enable Authorize Remote Screenshot/Authorize Remote Desktop.
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For MeetingBoard/MeetingBar/DeskVision A24, please contact the device owner
to perform the following operations to allow the screenshot/remote control
request:
3. Enter Device Settings.
4. Click Yealink Cloud Service > Yealink Device Management Platform.
5. Enable Remote Diagnostic.
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Start Diagnosing
Prerequisites
The device status needs to be online.
Procedure
1. Sign in to YMCS.
2. Do one of the following to diagnose the device.
Click Room Device > Alarm > Alarm List, and click Diagnosis on the right of the desired
device.
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Click Room Device > Device > Device List, and click Diagnosis on the right of the
desired device.
Diagnosing Methods
Export the Packets, Logs, and Configuration Files by One
Click
Introduction
You can use the one-click export feature to export the packets, logs, and
configuration files of one or multiple devices at the same time and get
information from them to locate and analyze problems with the devices.
Prerequisites
The device owner sets the one-click export request as Allowed; if the device
owner sets the request as Unauthorized, you need to wait for the device owner's
consent after each request you initiate.
Procedure
1. On the device diagnostics page, click One-Click Export.
2. Set parameters and click Export. For more information about packet strings, see
commonly used packet strings.
💡 NOTE
You can enter the string only when you select Customize from the drop-down menu of the
Capture Type. Besides, if you do not enter the string, the system will capture all the data
packets.
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3. Diagnosis begins.
💡 NOTE
If the device owner sets the one-click export request as Allowed, you can start
immediately.
If the device owner sets the request as Unauthorized, you need to wait for the
device owner's consent before starting.
4. Please contact the device owner to reproduce the steps that cause the issue.
5. Click Finish.
💡 NOTE
If it takes more than 1 hour to capture packets, the packet capturing will be automatically
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ended.
6. If the page prompts "Diagnosis completed", it is finished.
7. You can view and download files in the history list.
FAQ
How can I enable the one-click export request for my device?
For more information, see device authorization status-general issues.
Capture Packets
Introduction
You can capture packets and reproduce test scenarios based on these data to
locate and analyze problems with the device.
Prerequisites
The device owner sets the packet capturing request as Allowed; if the device
owner sets the packet capturing request as Asking, you need to wait for the
device owner's consent after each request you initiate.
Procedure
1. On the device diagnostics page, click Packet Capture.
2. Set parameters and click Packet Capture. For more information about packet strings, see
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commonly used packet strings.
💡 NOTE
You can enter the string only when you select Customize from the drop-down menu of the
Capture Type. Besides, if you do not enter the string, the system will capture all the data
packets.
3. Diagnosis begins.
💡 NOTE
If the device owner sets the packet capturing request as Allowed, you can capture
packets immediately.
If the device owner sets the packet capturing request as Asking, you need to wait
for the device owner's consent before capturing packets.
4. Please contact the device owner to reproduce the steps that cause the issue.
5. Click Finish.
💡 NOTE
If it takes more than 1 hour to capture packets, the packet capturing will be automatically
ended.
6. If the page prompts "Diagnosis completed", the packet is captured.
7. You can view and download files in the history list.
FAQ
How do I enable the packet-capturing request for the device?
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For more information, see device authorization status-general issues.
Export System Logs
Introduction
The system log records the system operation process and abnormal
information. You can export the system log of the device to quickly locate the
problems during the system operation.
Procedure
1. On the device diagnostics page, click Export Log.
2. Select the device log level, with decreasing severity levels from 0 to 6. The device will store
the logs according to the set level. For more information about syslog levels, see syslog
levels.
3. Click Export, and then save the file to your local computer.
4. When the export is complete, you can view and download the file in the history list.
Export Configuration Files
Introduction
You can export CFG files or BIN files, where CFG files can choose to export static,
non-static or all configuration files.
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Procedure
1. On the device diagnostics page, click Export Config File.
2. Set parameters and click Export.
3. When the export is complete, you can view and download the file in the history list.
Back Up Configuration Files
Introduction
You can back up the configuration to prevent situations where the configuration
files cannot be recovered due to unexpected device damage or other reasons.
Procedure
1. On the device diagnostics page, click Config Backup.
2. Select Immediately or Scheduled and click Backup.
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3. You can view the config backup result from the Execution Record list.
4. The backup files will be presented in the history list. You can view, push, download, or
delete the backup files.
Take Screenshots
Prerequisites
The device owner sets the screenshot request as Allowed; if the device owner
sets the screenshot request as Asking, you need to wait for the device owner's
consent after each screenshot request you initiate.
Procedure
1. On the device diagnostics page, click Screen Capture.
2. Click Capture.
💡 NOTE
If the device owner sets the screenshot request as Allowed, you can take the device
screenshots immediately.
If the device owner sets the screenshot request as Asking, you need to wait for the
device owner's consent before taking a screenshot.
3. After taking a screenshot, you can click Download; if you click Screen Capture again, it will
retake a screenshot and overwrite the current one.
FAQ
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How do I enable screenshot requests for my device?
For more information, see device authorization status-general issues.
Diagnose Network
Procedure
1. On the device diagnostics page, click Network Detection.
2. Select any detection method and set the parameters:
Ping (ICMP Echo): by sending a data packet to the remote party and requesting the
party to return a data packet of the same size, this method can identify whether those
two devices are connected. The diagnostic results include a brief summary of the
received packets, as well as the minimum, maximum, and average round trip times of
the packets.
Trace Route: this method records the route from the local device to the remote device. If
this test succeeds, you can view the network node and the time taken from one node to
the other to check whether or not there is network congestion.
3. Click Detect.
Remote Control
Introduction
You can remotely operate the touch screen of the devices and troubleshoot
problems through remote control. Due to data security, YMCS only accesses data
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on the touch screen and does not store it during remote control.
Prerequisites
You have assigned the pro license to the meeting room.
Do one of the following:
If your enterprise is located in EU region, please refer to the network requirements of
remote control under EU region and open the relevant domain name and port;
If your enterprise is located in US region, please refer to the network requirements of
remote control under US region and open the relevant domain name and port.
If your enterprise is located in AU region, please refer to the network requirements of
remote control under AU region and open the relevant domain name and port.
If your enterprise is located in UAE region, please refer to the network requirements of
remote control under UAE region and open the relevant domain name and port.
Supported devices: MVC Series/MeetingBoard/MeetingBar/MeetingEye/DeskVision A24.
For MeetingBoard/MeetingBar/MeetingEye, you can simultaneously remote control the
host device and its touch screen (requires independent connecting to YMCS).
For MVC Series/DeskVision A24, only a single device can be remotely controlled at a time.
The device status needs to be online.
The remote control feature is enabled.
The device owner allows you to remote control. For more information, see device
authorization status-general issues.
Procedure
1. On the device diagnostics page, click Remote Control.
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2. If the enterprise has assigned the remote control license and the device has not yet been
assigned to a conference room, you need to assign it first before further using the remote
control function.
Create a New Room with Pro License: Create a new room and edit related information
such as name, location, capacity, etc. The pro license will be automatically assigned to
the created room.
Select a Existing Room: Select an existing room. If the room does not have a pro license,
a new license will be automatically assigned to it.
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3. (Optional) If the device has peripheral devices, you can choose to control only the device or
control the device and its peripheral devices.
4. Wait for the terminal to respond, and then start the remote control.
💡 NOTE
For Android devices, you need to enter the local administrator password.
5. Please refer to the user's guide of each device to operate the device and
troubleshoot the problem.
💡 TIP
Click End in the upper right corner of the interface to end control; in the left
navigation bar, click End Control below the device to end control of the
device.
If you control multiple devices, you can drag and drop windows to change
the display ratio of each screen.
Hover the mouse over
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to view the devices current bandwidth, delay, packet loss and other
network information.
Remote Access
Through remote access, you can enter the Web backend of the device's internal
network IP, view and modify all function menu pages, and achieve real-time
monitoring of connected sub-devices, configuration effects, and other data for
the central control device.
Prerequisites
Supported device model for remote access: CT200.
The device must already be bound to a meeting room with an Room pro license.
Ensure that the network environment requirements for remote access are met based on the
enterprise site, and open the relevant domains and ports.
The device must be online.
Remote access must be enabled on the device System Settings > System > Cloud
Service.
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Procedure
1. On the Diagnose page, click Remote Access.
2. Wait for the terminal to respond, and you can start remote access.
3. Refer to the CT200 User Guide to operate.
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💡 TIP
Click End Remote access in the upper-right corner of the interface to stop control.
Health Check
Introduction
Health Check operation supports the one-click quick diagnosis of the device.
Based on the diagnosis results, you can perform related operations (such as
upgrading, restarting, or restoring factory settings, etc.) with one click to quickly
solve problems for the device.
The examination includes the following inspection items:
Physical Instruction Exception Supported device models
examinat s handling
ion suggestions
content
Host Check if If an updated Android conference room
Version there is an version is equipment, smart screen,
official detected, it is MVC series equipment
firmware recommended to
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version that upgrade the device
can be to the latest
updated. version
Periphera Check the If there are offline Android conference room
ls information accessories, it is equipment, smart screen,
Version/ of each recommended to MVC series equipment
Status accessory check whether the
connected accessory
to the host connection is
device, normal; if an
including: updated version is
model, detected, it is
firmware recommended to
version, upgrade the
and online accessory version.
status.
Remainin Check If the memory Android conference room
g whether usage of the host equipment, smart screen
Storage the device reaches the
Space remaining threshold set by
storage the enterprise,
space of the please check and
host device stop unnecessary
is too low. running tasks.
Memory Check If the memory Android conference room
Usage whether usage of the host equipment, smart screen
Rate the host device reaches the
device threshold set by
memory the enterprise,
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usage is too please check and
high. stop unnecessary
running tasks.
CPU Check If the CPU usage of Android conference room
whether the host device equipment, smart screen
the host reaches the
device CPU threshold set by
usage is too the enterprise,
high. please check and
stop unnecessary
running tasks.
Prerequisites
Only Android conference room devices, MeetingBoard, and MVC series devices support this
function.
For Android devices, if the version is lower than V31, the (CPU/Memory/Storage) inspection
items can not be detected.
Procedure
1. On the device diagnosis page, click Health Check.
2. Click Start to check the current health status of the device. Meanwhile, you can click
Terminate to stop the examination.
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3. After the test is completed, the interface will display various test results. For abnormal
items, please perform corresponding operations according to the prompts and suggestions
on the interface.
Supported Diagnosing Methods
Diagnostic methods
Device One- Capt Expor Export the Capture Netw Con Rem
Models click ure t Configurat the ork fig ote
Expo Pack Syste ion Files Screen Detec bac Con
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rt ets m shot tion kup trol
Logs
Meeting √ √ √ √ √ √ √
Board
VCS √ √ √ √ √ √ √ √
device
sMeet
ingBar
MVC √ √
devices
RoomCa √ √ √ √ √
st
RoomPa √ √ √ √ √
nel/
RoomPa
nel Plus
Frequently Used Rules for Packet Capturing
The following are commonly used packet capture strings, which you can apply
to device diagnosis according to the actual situation.
String Example Description
host IP host Only see the incoming and outgoing traffic of a
10.81.36.16 specific IP.
Port port 90 Only see the incoming and outgoing traffic of a
numbe specific port.
r
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Portran portrange Only see the traffic belonging to a specific port
ge 21-23 range.
value1-
value2
tcp tcp port 23 Check who controls the phone via telnet.
port 23 and host
and 10.81.36.16
host IP .
port 80 / Check the packets of the requests received and the
responses sent by your phone web user interface.
net IP/ net Only capture the packet from the resource IP
mask 10.91.33.0/ address or the destination IP address.
24
src src host Only capture the packet send by the IP 10.81.36.16.
10.81.36.16
src port 80 Only capture the packet send by port 80.
src Only capture the packet send by the port number
portrange from 21 to 23.
21-23
dst dst host Only capture the packet received by the IP
10.81.36.16 10.81.36.16.
dst port 80 Only capture the packet received by the port
number 80.
dst Only capture the packet received by the port
portrange number from 21 to 23.
21-23
and host Both of the objects before or after and. This example
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10.81.33.32 means capturing the packet of IP 10.81.36.16 and IP
and 10.81.36.18 or 10.81.33.56.
(10.81.33.12
or
10.81.33.56
)
or (10.81.33.12 Either the objects before or after or. This example
or means IP 10.81.36.18 or 10.81. 33.56.
10.81.33.56
)
and !, ip host Neither of them. This example means that not
and not 10.81.36.16 capturing the packet of IP 10.81.36.16 and IP
and ! 10.81.36.18.
10.81.36.18,
ip host
10.81.36.16
and
not10.81.36
.18
System Log Level
Log Log name Description
level
0 system is Emergency information. The system may no longer
unusable be available.
1 action Alert message. The service is down and may affect
must be the normal use of the system, requiring immediate
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taken action.
immediatel
y
2 critical More serious error messages. The service is down
conditions and may not be repaired.
3 error Error message. There is a problem with the service
conditions and it cannot be confirmed whether it is working
properly.
4 warning Warning message. There may have been a problem
conditions with the program, but it does not affect normal
operation.
5 normal but Normal but important reminders. The program
significant needs to be checked, otherwise there may be
condition problems.
6 informatio General notification messages. Used to provide
nal feedback to the user on the current system status.
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Room DeviceTask
Management
Task Executing Rules
Task name Execution rules Room devices
Reboot Reboot the selected device. √
Restore to Reset the selected devices to the √
factory factory.
Send message Send messages to selected devices. √
Config backup Backup all historical configuration files √
to prevent situations where device
damage or other incidents result in the
inability to restore configuration files.
Config restore Restore the current configuration to √
the historical version.
Push resource Push resource files to the selected √
file devices. You can only push one file of
the same resource type at a time to the
selected devices. Only the resource file
supported by the device can be
pushed.
Update Update the selected devices
firmware firmware. If you select the devices of
different models, only the firmware
applicable to all the devices can be
updated.
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Scheduled Tasks
Scheduled Task Modes
Task Description
modes
Instant The task will be executed immediately.
task
One-time The task will be executed once at the scheduled time you set.
task
Recurring The task will be executed periodically at the scheduled time
task you set (daily/weekly/monthly).
Add Scheduled Tasks
Procedure
1. Sign in to YMCS.
2. Click Room Device > Tasks > Scheduled Task.
3. Click Add.
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4. Select a range and click Next.
Devices: Select All, Site, Group,or Custom.
5. Edit the task information.
Task Name: Enter the task name.
Execution Mode: Select the execution mode as Immediately, One-time Task, Daily,
Every Week, or Every Month.
Task: Select the task type.
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6. Click Complete. The task will be executed according to your settings.
💡 NOTE
If you add multiple tasks for one device, those tasks are lined up to run in order of
their configured execution time.
If the device is offline, the task will not be executed.
If the task has not expired, it will be executed after the device is restored to an
online state.
Manage Scheduled Tasks
Procedure
Access the Scheduled Task List
1. Sign in to YMCS.
2. Click Room Device > Tasks > Scheduled Task.
View the Scheduled Task List
You can view the task type, the execution status, the execution mode, and other
information.
Click View under the Devices tab to see which devices are executing this task and their
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device types.
View the Execution Record
1. In the scheduled task list, click Execution Record on the right side of the desired task.
2. The record includes the execution time and the execution status.
3. (Optional) Click Execution Details to view the execution result and the error reason of each
executing device.
Edit Scheduled Tasks
1. In the scheduled task list, click
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on the right side of the desired pending or paused task and select Edit.
Pause Scheduled Tasks
1. In the scheduled task list, click
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on the right side of the recurring task and select Pause.
Resume Scheduled Tasks
1. In the scheduled task list, click
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on the right side of the desired paused task and select Continue. If the task has not
expired, the task will be executed and completed on the time you set.
End Scheduled Tasks
1. In the scheduled task list, click
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> End.
💡 NOTE
If you terminate an executing scheduled task, the task will continue to be
executed until it completes. However, if you terminate a one-time or
recurring task, it will no longer be executed.
Delete Scheduled Tasks
1. In the scheduled task list, click
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> Delete to delete the finished tasks.
Executed Tasks
View the Details of Executed Tasks
Introduction
With Execution Details, you can know about the execution result and the error
reason of each device after they complete the task. In the following, we will
introduce how to access the execution details.
Procedure
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1. Sign in to YMCS.
2. Click Room Device > Tasks.
3. Do one of the following:
On the Scheduled Task page, click Record > Details on the right side of the desired task.
On the Execution Record page, click Details on the right side of the desired record.
4. Check the execution result and the error reason of each executing device.
5. In the list, click Retry beside the desired device and confirm the action in the pop-up
window. You can make this device to redo the task.
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Execution Records
Introduction
The execution records contain detailed information about the specific time,
content, and execution status of all tasks within the enterprise, including each
execution of periodic tasks.
Procedure
1. Sign in to YMCS.
2. Click Room Device > Tasks > Execution Record.
3. Check the execution time, content, and execution status of the scheduled task.
4. (Optional) Click Details to view the execution result and the error reason of each executing
device.
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Room DevicesData Statistics
Device Statistics
Introduction
You can view relevant device data under a site, including total device count,
device status at different time points, device model statistics, firmware
distribution statistics, device upgrade status, and other data.
Go to the Devices Statistics Page
Procedure
1. Sign in to YMCS.
2. Click Room Device > Statistics > Device Statistics.
3. Select the desired site. The statistics are given based on the site you select.
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Total Count of Devices
On the device statistics page, you can view the total number of devices and
peripherals in the selected site.
Clicking the total number of devices or peripherals will take you to the corresponding
device management list.
Device Status
On the device statistics page, you can view the status statistics based on the
selected site and device type within the specified time range.
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Click
to see the status in day, week, or month view.
Click
to select a period and see the status during this period.
Hover over to see the number of devices corresponding to each device status at that time
point.
Device Model Statistics
On the device statistics page, you can view the model statistics and different
model proportions based on the selected site and device type.
Click
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to select devices models.
Click
to export statistics according to the filter you set.
Click
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/
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to expand/collapse the device model page.
Click the horizontal axis beside the corresponding device model to go to the device
management page of that device model.
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Firmware Statistics
On the device statistics page, you can view the firmware distribution statistics
and proportions based on the selected site and device type.
Click
to select devices models.
Click
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to export statistics according to the filter you set.
Click
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/
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to expand/collapse the firmware distribution page.
Click the horizontal axis beside the corresponding device model to go to the device
management page of that device model.
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Device Upgrade Status
On the device statistics page, you can view the device upgrade status based on
the selected site and device type.
Click to switch and view the upgrade status of the host and accessories.
Clicking the number under the Upgradable Devices column will take you to the device
management page of that device model.
Click
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to upgrade all non-upgraded devices of the current model to the latest firmware.
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Alarm Statistics
Introduction
Through visual alarm statistics, you can view alarm data for devices in each site,
including total alarms, alarm trends, alarm records, and more.
Go to the Alarm Statistics Page
Procedure
1. Sign in to YMCS.
2. Click Room Device > Statistics > Alarm Statistics.
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3. Select the desired site from the drop-down menu. The alarm statistics are given based on
the site you select.
Total Number of Alarms
On the alarm statistics page, you can view the total number of alarms and active
alarms based on the selected site.
Clicking the total number of alarms or active alarm number will redirect you to the
corresponding alarm list.
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Alarm Trend
On the alarm statistics page, you can view the alarm status and its trend (not
including today) based on the selected site and device type within the specified
time range.
Click
to see the status in day, week, or month view.
Click
to select a period and see the trend during this period.
Hover over to see the number of alarms for each state at that time point.
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Alarm List
On the alarm statistics page, you can view the details and proportions of
different alarm events based on the selected site and device type.
Click Details to view the details of this type of alarm event.
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Room DevicesResource
Management
Firmware
Add Firmware
Introduction
You can manage the firmware of your device in a unified way. Configure the
relevant devices in the enterprise according to the actual situation.
Procedure
1. Sign in to YMCS.
2. Click Room Device > Resources > Firmware > Add.
3. Edit the firmware-related information.
Select a File: Click to upload or drag the file to the specified area to upload.
Firmware Name: The file name will be automatically filled in as the firmware name after
uploading the file. You can also change it manually.
Version: After uploading the file, the installation package information will be read, and
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the version number will be filled in automatically; you can also modify it manually.
Supported Model: Select specific product model; multiple selections are available.
Site: Select the site.
Description: You can enter a description specific to this firmware for future traceability.
4. Click Save.
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Manage Firmware
Procedure
Go to the Firmware List
1. Sign in to YMCS.
2. Click Room Device > Resources > Firmware.
View the Firmware List
1. Click the site name on the left side to view the data under this site.
2. Check the firmware name, version number, and other information in the firmware list.
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Push Firmware
For more information, see push the firmware.
Copy Firmware Link
For more information, see copy the firmware link.
Download Firmware
1. In the firmware list, click
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> Download to download firmware locally.
Edit Firmware
1. In the firmware list, click
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> Edit.
Delete Firmware
1. In the firmware list, click
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> Delete.
Push Firmware
Push Firmware Immediately
Procedure
1. Sign in to YMCS.
2. Click Room Device > Resources > Firmware.
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3. Click Push on the right side of the desired firmware.
4. In the pop-up window, select Immediately and click Select Device.
5. Select the desired device and click Save.
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6. Complete pushing. You can check the execution status in the task management.
Push Firmware on Scheduled Time
Introduction
With scheduled tasks, you can choose to push the firmware during the non-
working time without affecting the working process.
Procedure
1. Sign in to YMCS.
2. Click Room Device > Resources > Firmware.
3. Click Push on the right side of the desired firmware.
4. Select Scheduled Tasks in the pop-up window and edit the information about the
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scheduled task. Click to Select Device.
5. Select the desired device and click Save.
6. Complete pushing. You can check the execution status in the task management.
Copy Firmware Link
Introduction
You can copy the firmware download link and share it with others. For security
reasons, however, only devices within the enterprise can access this
downloading link.
Prerequisites
Only devices within the enterprise can use this link to download the corresponding files.
Direct access to this download link through your browser is not supported.
Procedure
1. Sign in to YMCS.
2. Click Room Device > Resources > Firmware.
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3. Click
on the right side of the desired firmware and select Copy Link.
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Other Resources
Add Resources
Introduction
You can add many types of files (e.g., wallpapers, ringtones, etc.) as resource
files and assign them to the relevant devices in your enterprise, depending on
the actual situation.
Procedure
1. Sign in to YMCS.
2. Click Room Device > Resources > Others > Add.
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3. Edit resource-related information.
Resource Type: Select the resource type. For more information, see the resource type
description.
Select a File: Click to upload or drag the file to the specified area to upload. The file type
should be the same as the resource type you selected in the previous option.
Resource Name: The file name will be automatically filled in as the resource name after
uploading the file; you can also change it manually.
Site: Select the site.
Description: You can enter a description specific to the resource for future traceability.
4. Click OK.
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Manage Resources
Procedure
Go to the Resource List
1. Sign in to YMCS.
2. Click Room Device > Resources > Others.
View the Resource List
1. Click the site name on the left side to view the data under this site.
2. Check the resource name, the version number, and other information in the resource list.
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Push Resource
For more information, see push the resource.
Copy Resource Link
For more information, see copy the resource link.
Download Resource
1. In the resource list, click
on the right side of the desired resource and click Download.
Edit Resource
1. In the resource list, click
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on the right side of the desired resource and click Edit.
Delete Resource
1. In the resource list, click
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on the right side of the desired resource and click Delete.
Push Resources
Push Resources Immediately
Procedure
1. Sign in to YMCS.
2. Click Phone Device > Resources > Others.
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3. Click Push on the right side of the desired resource.
4. In the pop-up window, select Immediately and click Select Device.
5. Select the desired device and click Save.
6. Complete pushing. You can check the execution status in the task management.
Push Resources on Scheduled Time
Introduction
With scheduled tasks, you can choose to push the resource during non-working
time without affecting the working process.
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Procedure
1. Sign in to YMCS.
2. Click Phone Device > Resources > Others.
3. Click Push on the right side of the desired resource.
4. Select Scheduled Tasks in the pop-up window and edit the information about the
scheduled task. Click to Select Device.
5. Select the desired device and click Save.
6. Complete pushing. You can check the execution status in the task management.
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Copy Resource Link
Introduction
You can copy the resource download link and share it with others. For security
reasons, however, only devices within the enterprise can access this
downloading link.
Prerequisites
Only devices within the enterprise can use this link to download the corresponding files.
Direct access to this download link through your browser is not supported.
Procedure
1. Sign in to YMCS.
2. Click Phone Device > Resources > Others.
3. Click
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on the right side of the desired resource and select Copy Link.
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Introduction on Resource Type
Resource type Description Supported file File size
names types limit
SkypeSettings Skype configuration .xml/ .zip 50M
DST Template Daylight Saving Time .xml 2M
template
Language Packet Language packages .lang 2M
Input Method Input methods .txt 2M
Lync Phone Device licenses .dat/ .zip 50M
License
Local Directory XML contacts .xml 2M
File(XML)
Local Directory CSV contacts .csv 2M
File(CSV)
Wallpaper Wallpapers .png/ .jpg/ .bmp 5M
Screensaver Screensavers .png/ .jpg/ .bmp 5M
Logo Logos .png/ .jpg/ .bmp 2M
Web Item Level Three levels of .cfg 2M
Template authority
Trusted Trusted certificates .pem/ .cer/ .crt/ 5M
Certificates .der
Server Certificates Server certificates .pem/ .cer 5M
Proxy Auto-config Auto configure proxy .pac 2M
FAQ
How to push the SkypeSettings file to the conference room
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equipment through YMCS?
1. Please refer to the official Microsoft documentation to configure the XML file.
💡 TIP
By configuring the XML file, you can customize relevant information such as Teams
conference room account, password, and user name.
2. Add a resource, selecting the resource type as SkypeSettings.
3. Push the XML file to the desired devices.
YRC Software
Add Resources
Yealink Room Connect (YRC) is a device management software for Windows
room device. You can upload a new version of YRC and push to the specified
online device range.
Procedure
1. Sign in to YMCS.
2. Click Device Management > Room Device > YRC Management > Add.
3. Edit resource-related information.
Select a File: Click to upload or drag the file to the specified area to upload. The file type
should be the same as the resource type you selected in the previous option.
Resource Name: The file name will be automatically filled in as the resource name after
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uploading the file; you can also change it manually.
Version: The version will be automatically filled in after uploading the file; you can also
change it manually.
Site: Select the site.
Description: You can enter a description specific to the resource for future traceability.
4. Click OK.
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Manage Resources
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Procedure
Go to the Resource List
1. Sign in to YMCS.
2. Click Device Management > Room Device > YRC Management.
View the Resource List
1. Click the area name on the left side to view the data under this area.
2. Check the resource name, the version number, and other information in the resource list.
Push Resource
1. Click Push on the right side of the desired resource.
2. In the pop-up window, select Immediatelyor Scheduled Task and click Select Device .
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3. Select the desired device and click Save.
4. Complete pushing.
Copy Resource Link
1. Sign in to YMCS.
2. Click Device > Resources > YRC Management.
3. Click
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on the right side of the desired resource and select Copy Link .
Download Resource
1. In the resource list, click
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on the right side of the desired resource and click Download.
Edit Resource
1. In the resource list, click
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on the right side of the desired resource and click Edit.
Delete Resource
1. In the resource list, click
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on the right side of the desired resource and click Delete.
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Personal DeviceDevices
Deploy USB Devices
YMCS currently does not support manually adding USB devices to the platform.
If you wish to add USB devices to the platform and manage them, you can
achieve this through bulk deployment. For more information, please refer to the
USB Device Bulk Deployment guide.
Yealink USB ConnectYUC
View the YUC List
Procedure
1. Sign in to YMCS.
2. Click Personal Device > Device > Yealink USB Connect.
3. Do one of the following:
View YUC information such as status, MAC, etc.; you can click
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and select the fields to display.
Click Advanced to customize the filtering criteria to find the YUC software; you can also
click Save Search Label to save the filtering criteria as a tag for subsequent use.
In the Label field, click a label to view information about all YUC software under that
label.
In the Label field, click More > Label Management to sort, edit, and delete labels.
Operations on the YUC List
Go to the YUC List
1. Sign in to YMCS.
2. Click Personal Device > Device > Yealink USB Connect to go to the list.
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Check Connected Device
Click View under the Connected Device tap to jump to the device list to view
the devices connected to the YUC.
💡 NOTE
The version of YUC needs to be 4.38.0.0 and higher to support this
function.
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Export YUC
Introduction
You can export the basic information of all YUC in the list with one click.
Procedure
1. (Optional) In the YUC list, you can filter the exported devices by searching or filtering fields
such as the MAC or the belonging site.
2. Click Export.
3. Click
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in the bottom-left corner to check the file locally.
View YUC Details
Procedure
1. In the YUC list, click any YUC name. For more information, see YUC details.
Diagnose YUC
Procedure
1. In the YUC list, Click Diagnosis on the right side of the desired YUC. For more information,
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see diagnose devices.
Delete YUC
Procedure
1. In the YUC list, do one of the following:
💡 NOTE
After deletion, the YUC and connected devices will be disconnected from the platform, and
the data can be recovered after re-reporting.
Click
> Delete on the right side of the desired YUC.
Select the desired YUCs and click > Delete.
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Update Software
Procedure
1. In the YUC list, select the YUC you want to update and click Update Software.
💡 TIP
If you want to update the software of all the YUC on the site one time, you can click the
Update on the top right corner.
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2. Select the software version in the pop-up window.
3. Select Immediately or Scheduled Tasks to create a scheduled task and click Confirm.
Software Configuration
1. In the YUC list, Click
> Software configuration on the right side of the desired YUC.
2. For more information, see Software Configuration.
💡 NOTE
The version of YUC needs to be 4.38.0.0 and higher to support this
function.
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Set Sites
Procedure
1. In the YUC list, do one of the following:
Click
> Site Settings on the right side of the desired YUC.
Select the desired YUC and click Site Settings.
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2. Select the site to which you want the YUC to belong in the pop-up window and click
Confirm.
💡 NOTE
After confirmation, the software and the devices associated will be
moved together to the new site.
View YUC Details
Prerequisites
The version of YUC needs to be 4.38.0.0 and higher to support this function.
Go to the Details Page of YUC
Procedure
1. Sign in to YMCS.
2. Click Personal Device > Device > Yealink USB Connect.
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3. In the device list, click the desired YUC name to view the details.
View Basic YUC Information
Procedure
1. On the details page, view the computer name, the software version, the model, and other
information.
Diagnose YUC
Procedure
1. On the details page, click Yealink USB Connect diagnostics.
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Perform basic operations such as updating software.
Diagnose the YUC by exporting system logs.
💡 NOTE
If exporting logs fails, please check the YUC version and make sure it is 4.38.0.0 or higher.
Yealink USB Connect Configuration
For more detailed information about software configuration, please refer to:
Software Configuration.
USB Device
View the USB Device List
Procedure
1. Sign in to YMCS.
2. Click Personal Device > Device > Device.
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3. Do one of the following:
View device information such as device models, IP number, etc.; you can click
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and select the fields to display.
Click Advanced to customize the filtering criteria to find devices; you can also click Save
Search Label to save the filtering criteria as a tag for subsequent use.
In the Label field, click a label to view information about all devices under that label.
In the Label field, click More > Label Management to sort, edit, and delete labels.
Operations on the USB Device List
Go to the USB Device List
1. Sign in to YMCS.
2. Click Personnal Device > Device > Device to go to the USB device list.
Check Connected Yealink USB Connect
Click the Yealink USB Connect field corresponding to the device to jump to the
YUC details page of the device connection.
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💡 NOTE
The version of YUC needs to be 4.38.0.0 and higher to support this
function.
Export Devices
Introduction
You can export the basic information of all devices in the list with one click.
Procedure
1. (Optional) In the USB device list, you can filter the exported devices by searching or filtering
fields such as the model number or the belonging site.
2. Click Export.
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3. Click
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in the bottom-left corner to check the file locally.
View Device Details
Procedure
1. In the USB device list, click any device name. For more information, see USB device details.
Diagnose Devices
Procedure
1. In the USB device list, click Diagnosis on the right side of the desired device. For more
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information, see diagnose devices.
Delete Devices
Procedure
1. In the USB hone device list, do one of the following:
💡 NOTE
After deletion, the device will be disconnected from the platform, and the data can be
recovered after re-reporting.
Click
> Delete on the right side of the desired device.
Select devices and click Delete.
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Device Configuration
Procedure
1. In the USB device list, click
> Device Configuration on the right side of the desired device.
2. In the configuration page, config the device according to your needs.
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💡 TIP
Click Device Configuration in Bulk to view batch deployment.
Update Firmware
Procedure
1. In the USB device list, select devices and click Update Firmware(Button 1).
💡 TIP
If you want to update the firmware of all the devices on the site one time,
you can click the Update Firmware (Button 2) on the top right corner.
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2. In the pop-up window, select the firmware version. For more information, refer to firmware
management.
3. Select Immediately or Scheduled Tasks to create a scheduled task and click Confirm.
💡 NOTE
If the device has an associated accessory, you can also select whether to update the firmware
for the accessory in the pop-up window.
Set Sites
The USB device cannot set the site independently, and the site needs to be
adjusted according to the connected YUC software. For more information, refer
to YUC Site Setting.
View USB Device Details
Go to the Details Page of the USB Device
Procedure
1. Sign in to YMCS.
2. Click Personal Device > Device > Device.
3. In the device list, click the desired device name to view the device details.
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View Basic Device Information
Procedure
1. On the details page, view the device ID, the host IP, the model, and other information.
Diagnose Devices
Procedure
1. On the details page, click Diagnose.
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Perform basic operations such as updating firmware and exporting logs.
Diagnose the device by exporting system logs, etc. For more information, see diagnose
devices.
Device Configuration
For more detailed information about device configuration, please refer to Device
Configuration.
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Personal
DeviceConfiguration
Device Configuration
Introduction
Select the model you want to configure, the configuration effect will be synchronized to all
devices of the corresponding model under the site.
💡 NOTE
For more information about configure a single device, see Single Configuration.
Procedure
1. Sign in to YMCS.
2. Click Personal Device > Configuration > Device Configuration.
3. Click Configuration to batch configure a certain model of device under the currently
selected site.
Configuration
Different headset types support different configuration items, as follows:
CP700&CP900
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Settings Configuration Defaul Permitted Description
t Value
Device Bluetooth Bluetooth 0-off 0-off Turn Bluetooth
Settings 1-on function on or off
Ring Type Local 0-off 0-off Turn local ringtone on
Ringtone 1-on or off
BT50&BT51
Settings Configuration Default Permitted Description
Value
Device Wireless Range 1-Long 1-Long Set DECT wireless
Settings 2-Medium distance/transmit
3-Short power
MP50
Settings Configuration Defau Permitt Description
lt ed
Value
Basic Genera Bluetoot 0-off 0-off Turn Bluetooth function on or off
Settings l h 1-on
Device Yealin N/A User-defined device Bluetooth
Name k name
MP50
Discover 300-5 0- Set the length of time this unit can
able min Forever be discovered by other Bluetooth
Time 300-5mi devices
n
600-10m
in
1800-30
min
3600-60
min
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Date 0- 0-MMM Set date display format
Format MMM DD
DD 1-DD
MMM
Time 1-24 0-12 Set time display format
Format Hour Hour
1-24
Hour
Sound Dial 1-on 0-off Set whether to sound the
Tone 1-on connection pre-dial tone after
entering the dial pad
Keypad 1-on 0-off Set whether to play key tone
Tone 1-on
Speaker 8 Min Set the local default playback
Volume Number volume (0-15)
:0
Max
Number
:15
PC Base 8 Min Set the base ringtone volume for
Softph Ringtone Number incoming calls (0-15)
one Volume :0
Max
Number
:15
Local 0- 0- Select a local ringtone for
Ring Ring1 Ring1.w incoming calls from a USB-
Type .wav av- connected device
Ring1.w
av
1-
Ring2.w
av-
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Ring2.w
av
2-
Ring3.w
av-
Ring3.w
av
3-
Ring4.w
av-
Ring4.w
av
4-
Ring5.w
av-
Ring5.w
av
Mobile Base 8 Min Set the base ringtone volume
Device Ringtone Number when Bluetooth device 1 receives
1 Volume :0 a call
Max
Number
:15
Local 0- 0- Select the local ringtone for
Ring Ring1 Ring1.w incoming calls from Bluetooth
Type .wav av- device 1
Ring1.w
av
1-
Ring2.w
av-
Ring2.w
av
2-
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Ring3.w
av-
Ring3.w
av
3-
Ring4.w
av-
Ring4.w
av
4-
Ring5.w
av-
Ring5.w
av
Mobile Base 8 Min Set the base ringtone volume
Device Ringtone Number when Bluetooth device 2 receives
2 Volume :0 a call
Max
Number
:15
Local 0- 0- Select the local ringtone for
Ring Ring1 Ring1.w incoming calls from Bluetooth
Type .wav av- device 2
Ring1.w
av
1-
Ring2.w
av-
Ring2.w
av
2-
Ring3.w
av-
Ring3.w
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av
3-
Ring4.w
av-
Ring4.w
av
4-
Ring5.w
av-
Ring5.w
av
Displa Teams 0- 0- Choose whether to continue
y User Perso Personal selecting Teams account
Name nal Mode information after removing the
Mode 1-Hot device.
Desking It will continue to be displayed in
Mode personal mode, and will not be
displayed in mobile office mode
(only under Teams version UI)
Dark 0-off 0-off After turning it on, the
Theme 1-on background color will change to a
dark tone, suitable for night mode
(only under Teams version UI)
Backlight 6 Min Set screen brightness
Active Number
Level :1
Max
Number
:10
Backlight 0- 0- If no operation is performed after
Time Alway Always this time, the screen will turn off.
s on on
1800-30
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min
3600-1h
7200-2h
14400-4
h
21600-6
h
28800-8
h
43200-1
2h
Screensa 7200- 30-30s Display saver wait time
ver Wait 2h 60-1min
Time 120-2mi
n
300-5mi
n
600-10m
in
900-15m
in
1200-20
min
1800-30
min
2700-45
min
3600-1h
7200-2h
Screensa 0- 0- Choose to display built-in
ver Syst System screensaver images or custom
Backgro em 1- screensaver images
und Custom
Custom
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Images
Genera USB 0- 0- Control how the speaker on the
l Compute Insta Instant base plays non-call audio from
r Audio nt 1- the USB device when the headset
Delayed is placed on the base.
2-Never
3-
Always
Calling Auto Dial 0-off 0-off Set whether to turn on the
1-on automatic outgoing call
function,_x000D_ After opening:
the dial pad will automatically dial
out 5 seconds after entering the
number.
Call 0- 0- Select default calling device
Device Autom Automat
atic ic
1-PC
Softpho
ne
2-
Mobile
device1
3-
Mobile
device2
Call 2- 1- After setting the priority of
Priority New Current multiple calls after answering a
call call new call during a call, the terminal
2-New device needs to be picked up to
call take effect.
Call 0-off 0-off After turning it on, the computer-
Recordin 1-on side recording software
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g connected through USB (PC)
records the call sound of
terminals other than this
connection.
Comfort 1-on 0-off The local call is Mute, and a weak
Noise 1-on comfortable noise is added to
remind the other party that the
call is online.
Noise 1-on 0-off Set whether to turn on the
Suppres 1-on environmental noise cancellation
sion function
Smart 0-off 0-off Set whether to enable intelligent
Noise 1-on ambient noise cancellation
Block
Acoustic 0-off 0-off Set whether to enable soundproof
Shield 1-on hood mode
Mode
Acoustic 2 1,2,3 Set sound blocking level
Shield
Level
Hearin Anti- 0- 0-Peak Set hearing protection mode
g Startle Peak Block
Protec Protecti Block Protect
tion on Prote ion
ction 1-
Australi
an G616
Protect
ion
Daily 0-No 0-No Set the sound pressure level to be
Noise Limit Limiting retained on noise days
Exposur ing 1-80dB
e A
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2-85dB
A
Daily 8-8 2-2 Set daily headphone usage
Noise hours hours amount
Exposure 4-4
Time hours
6-6
hours
8-8
hours
UH34&UH36
Settings Configuration Default Permitted Value Description
Basic Local RingTone Disabled Enabled Set whether to
Settings Disabled enable local
ringtones
Advanced Anti-Startle Peak Block Peak Block Set hearing
Settings Protection Protection Protection protection
Australian G616 support level
Protection
Daily Noise No Limiting No Limiting Set the sound
Exposure 80dBA pressure level to
85dBA be retained on
noise days
UH37
Settings Configuratio Default Permitted Value Description
n
Basic Local Disabled Enabled Set whether to
Settings RingTone Disabled enable local
ringtones
Speaker 8 0-15 Set local default
Volume playback volume
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Auto Answer Enabled Enabled Incoming call
Disabled scene setting: Pull
down the
microphone stalk
to automatically
answer the call
Advanced Smart Mute Enabled Enabled Set a regular
Settings Reminder Disabled reminder to mute
the microphone
Mute 20s 10s Set the interval for
Detection 20s periodic
Interval 30s reminders of
1min microphone mute
2min
5min
10min
30min
Anti-Startle Peak Block Peak Block Set hearing
Protection Protection Protection protection
Australian G616 support level
Protection
Daily Noise No Limiting No Limiting Set the sound
Exposure 80dBA pressure level to
85dBA be retained on
noise days
Daily Noise 8 hours 2 hours Set daily
Exposure 4 hours headphone usage
Time 6 hours amount
8 hours
MFB Button Play /Pause Play /Pause HOOK Supports setting
the MFB button
function in the
non-incoming call
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state through YUC.
PC Call Device NA According to the Set the call control
dynamic focus of the USB-
enumeration of connected
the software end computer running
recognized by the software
SDK/API, the
display
Equalizer for 0-Normal 0-Normal Set audio
Calls 1-Bass playback style
2-Treble
Environment Adaptive Adaptive The device has
Adaptation Noise three sets of built-
Environment in uplink noise
Quiet cancellation
Environment algorithm
OFF parameters. One
set satisfies the
subjective
experience
(configuration
item [Adaptive
and Noise
Environment]
shares this set of
parameters), one
set meets
objective
certification
(configuration
item [Quiet
Environment]),
and one set turns
off cancellation.
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Noise algorithm is
used for audio
debugging. You
can use this
configuration to
adjust the headset
performance in
different usage
environments.
Platform 1-Teams 1-Teams Switch between
2-UC Teams and UC
modes. During a
call in Teams
mode, press and
hold the logic to
realize Teams
raising hand. The
UC version realizes
hold and multi-
channel call
switching.
UH38
Settings Configuration Default Permitted Description
Value
Basic Settings Bluetooth 0-off 0-off Turn Bluetooth function
1-on on or off
Device Name Yealink N/A User-defined device
UH38 Bluetooth name
Local RingTone Disabled Enabled Set whether to enable
Disabled local ringtones
Speaker 8 0-15 Set local default
Volume playback volume
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Advanced Smart Mute Enabled Enabled Set a regular reminder to
Settings Reminder Disabled mute the microphone
Mute Detection 20s 10s Set the interval for
Interval 20s periodic reminders of
30s microphone mute
1min
2min
5min
10min
30min
Anti-Startle Peak Peak Block Set hearing protection
Protection Block Protection support level
Protectio Australian
n G616
Protection
Daily Noise No No Limiting Set the sound pressure
Exposure Limiting 80dBA level to be retained on
85dBA noise days
Daily Noise 8 hours 2 hours Set daily headphone
Exposure Time 4 hours usage amount
6 hours
8 hours
PC Call Device NA According to Set the call control focus
the dynamic of the USB-connected
enumeration computer running
of the software
software end
recognized
by the SDK/
API, the
display
Equalizer for 0-Normal 0-Normal Set audio playback style
Calls 1-Bass
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2-Treble
Second Device 0-Play 0-Play first Hear the audio (tone &
Audio first priority music) from the other
priority 1-Last connected device while
playback streaming audio
priority
BH71
Settings Configuration Default Permitted Description
Value
Gener Device Yealink N/A User-defined device
al Name BH71 Bluetooth name
Soun Status Tone 0-Voice 0-Voice Configure prompt
d Type 1-Tone tone type
2-Off
Voice 0- 0-English Configure prompt
Guidance English 1-Chinese voice language
Language 2-German
3-French
4-Spanish
5-Italian
6-
Portuguese
7-Japanese
8-Korean
9-Dutch
Keypad 1-on 0-off Set whether to play
Tone 1-on key tone
Second 0-off 0-off Hear notification
Device 1-on tones from other
Notifcation connected devices
Tone while streaming
audio
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Sleep Auto Sleep 8h 0-Never Set the time for the
Mode 15-15min headset to enter
30-30mi sleep mode when
60-1h there is no device
120-2h connection
240-4h
360-6h
480-8h
Gener Mute 1-on 0-off 1-on After turning it on, if
al Reminder the headset is muted
during a call, the
mute prompt can be
heard on the headset
Mute 20-20s 10-10s After turning on Mute
Reminder 20-20s regular reminder, the
Interval 30-30s interval period of the
60-1min regular reminder
120-2min
300-5min
600-10mn
1800-30min
Environmen 0- 0-Adaptive You can use this
t Adaptive 1-Noise configuration to
Adaptation Environmen adjust the headset
t performance in
2-Quiet different usage
Environmen environments
t
3.-Off
Platform None Teams- Select the platform
Teams based on the
Platform environment
UC-UC variables burned by
platform the tool
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Callin PC Call None Dynamic Set PC software call
g Device enumeration control focus
and display
of software
terminals
recognized
by SDK/API
Equalizer 0- 0-Normal Call audio equalizer
for Calls Normal 1-Bass settings
2-Treble
Heari Anti-Startle 0-Peak 0-Peak Set hearing
ng Protection Block Block protection mode
Prote Protecti Protection
ction on 1-Australian
G616
Protection
Daily Noise 0-No 0-No Set the sound
Exposure Limiting Limiting pressure level to be
1-80dBA retained on noise
2-85dBA days
Daily Noise 8-8 2-2 hours Set daily headphone
Exposure hours 4-4 hours usage amount
Time 6-6 hours
8-8 hours
BH71 Workstation
Settings Configuration Default Permitted Description
Value
Basic Genera Bluetooth 1-on 0-off Turn Bluetooth
Settings l 1-on function on or off
Device Yealink N/A User-defined
Name BH71 device Bluetooth
Workstati name
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on
Headset Yealink N/A User-defined
Name BH71 headphone name
Open 1-on 0-off Set whether BH71
Discover 1-on Workstation can be
searched by other
Bluetooth devices
Discoverab 5min 5min Set the length of
le Time 10min time this unit can
30min be discovered by
60min other Bluetooth
Forever devices
Call 1-on 0-off Set whether to
Control 1-on enable USB call
With control function
Softphone
Date 0-MMM DD 0-MMM DD Set date display
Format 1-DD MMM format
Time 1-24 Hour 0-12 Hour Set time display
Format 1-24 Hour format
Manual 0-off 0-off Set manual time
Time 1-on
Sound Status 0-Voice 0-Voice Configure prompt
Tone Type 1-Tone tone type
2-Off
Voice 0-English 0-English Configure prompt
Guidance 1-Chinese voice language
Language 2-German
3-French
4-Spanish
5-Italian
6-
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Portuguese
7-Japanese
8-Korean
9-Dutch
Keypad 1-on 0-off Set whether to play
Tone 1-on key tone
Second 0-off 0-off Hear notification
Device 1-on tones from other
Notifcation connected devices
Tone while streaming
audio
Sleep Auto Sleep 8h 0-Never Set the time for the
Mode 15-15min headset to enter
30-30min sleep mode when
60-1h there is no device
120-2h connection
240-4h
360-6h
480-8h
PC Headset 0-off 0-off Set whether local
Softph Local 1-on ringtones are heard
one Ringtone from the headset
Base 4 Min Set the base
Ringtone Number:0 ringtone volume
Volume Max for incoming calls
Number:15 (0-15)
Local Ring 0- 0- Select a local
Type Ring1.wav Ring1.wav- ringtone for
Ring1.wav incoming calls from
1- a USB-connected
Ring2.wav- device
Ring2.wav
2-
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Ring3.wav-
Ring3.wav
3-
Ring4.wav-
Ring4.wav
4-
Ring5.wav-
Ring5.wav
Deskph Headset 1-on 0-off Set whether local
one Local 1-on ringtones are heard
Ringtone in the headset
when the desk
phone receives a
call
Base 4 Min Set the base
Ringtone Number:0 ringtone volume
Volume Max when the desk
Number:15 phone receives a
call
Local Ring 0- 0- Select a local
Type Ring1.wav Ring1.wav- ringtone for
Ring1.wav incoming calls from
1- a USB-connected
Ring2.wav- device
Ring2.wav
2-
Ring3.wav-
Ring3.wav
3-
Ring4.wav-
Ring4.wav
4-
Ring5.wav-
Ring5.wav
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Mobile Headset 0-off 0-off Set whether local
Device Local 1-on ringtones are heard
1 Ringtone in the headset
when Bluetooth
device 1 receives a
call
Base 4 Min Set the base
Ringtone Number:0 ringtone volume
Volume Max when Bluetooth
Number:15 device 1 receives a
call
Local Ring 0- 0- Select the local
Type Ring1.wav Ring1.wav- ringtone for
Default: Ring1.wav incoming calls from
Ring1.wa 1- Bluetooth device 1
v Ring2.wav-
Ring2.wav
2-
Ring3.wav-
Ring3.wav
3-
Ring4.wav-
Ring4.wav
4-
Ring5.wav-
Ring5.wav
Mobile Headset 0-off 0-off Set whether local
Device Local 1-on ringtones are heard
2 Ringtone in the headset
when Bluetooth
device 2 receives a
call
Base 4 Min Set the base
Ringtone Number:0 ringtone volume
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Volume Max when Bluetooth
Number:15 device 2 receives a
call
Local Ring 0- 0- Select the local
Type Ring1.wav Ring1.wav- ringtone for
Default: Ring1.wav incoming calls from
Ring1.wa 1- Bluetooth device 2
v Ring2.wav-
Ring2.wav
2-
Ring3.wav-
Ring3.wav
3-
Ring4.wav-
Ring4.wav
4-
Ring5.wav-
Ring5.wav
Display Light 0-Dark 0-Dark Select LCD visual
Themes 1-Light effect, default dark
business mode,
optional light
visual effect
0-Classic 0-Classic Select LCD visual
black black effects, default
1-Emerald black business
green mode, optional
2-Starry light-colored visual
purple effects
Backlight 0-Always 0-Always on If no operation is
Time on 1800-30min performed after
3600-1h this time, the
7200-2h screen will turn off.
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14400-4h
21600-6h
28800-8h
43200-12h
Backlight 6 Min Set screen
Active Number:1 brightness
Level Max
Number:10
Screensave 7200-2h 30-30s Display saver wait
r Wait 60-1min time
Time 120-2min
300-5min
600-10min
900-15min
1200-20min
1800-30min
2700-45min
3600-1h
7200-2h
Screensave 0-System 0-System 1- Choose to display
r Custom built-in screensaver
Backgroun images or custom
d screensaver images
Custom N/A N/A N/A
Images
Busylig Busylight 0 0-Sync Busylight status
ht 1-Available configuration
2-DND
3-Off
Advanced Genera USB 0-Instant 0-Instant Control how the
Settings l Computer 1-Delayed speaker on the
Audio 2-Never base plays non-call
3-Always audio from the USB
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device when the
headset is placed
on the base.
Mute 1-on 0-off After turning it on,
Reminder 1-on if the headset is
muted during a
call, the mute
prompt can be
heard on the
headset
Mute 20-20s 10-10s After turning on
Reminder 20-20s Mute regular
Interval 30-30s reminder, the
60-1min interval period of
120-2min the regular
300-5min reminder
600-10mn
1800-30min
Environme 0- 0-Adaptive You can use this
nt Adaptive 1-Noise configuration to
Adaptation Environmen adjust the headset
t performance in
2-Quiet different usage
Environmen environments
t
3.-Off
Platform None Teams- Select the platform
Teams based on the
Platform environment
UC-UC variables burned
Platform by the tool
Calling Call Device 0- 0-Automatic Select default
Automatic 1-PC calling device
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Softphone
2-
Deskphone
3-Mobile
device1
4-Mobile
device2
PC Call None Dynamic Set PC software call
Device enumeration control focus
and display
of software
terminals
recognized
by SDK/API
Call 2-New call 1-Current After setting the
Priority call priority of multiple
2-New call calls after
answering a new
call during a call,
the terminal device
needs to be picked
up to take effect.
Phone 0-Normal 0-Normal Compatible with
Type 1-Unify unify phone
configuration,
switch report
descriptor
Auto 1-on 0-off 1-on Set whether the
Answer headset
when automatically
Undocked answers incoming
calls when
removed from the
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base
Open Line 0-off 0-off Set whether the
when 1-on headset will
Undocked automatically go
off-hook when
removed from the
base in standby
mode
Equalizer 0-Normal 0-Normal Call audio
for Calls 1-Bass equalizer settings
2-Treble
Comfort 1-on 0-off The local call is
Noise 1-on Mute, and a weak
comfortable noise
is added to remind
the other party that
the call is online.
Noise 1-on 0-off Set whether to turn
Suppressi 1-on on the
on environmental
noise cancellation
function
Smart 0-off 0-off 1-on Set whether to
Noise enable intelligent
Block ambient noise
cancellation
Hearing Anti- 0-Peak 0-Peak Set hearing
Startle Block Block protection mode
Protect Protection Protection Protection
ion 1-Australian
G616
Protection
Daily Noise 0-No 0-No Set the sound
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Exposure Limiting Limiting pressure level to be
1-80dBA retained on noise
2-85dBA days
Daily Noise 8-8 hours 2-2 hours Set daily
Exposure 4-4 hours headphone usage
Time 6-6 hours amount
8-8 hours
BH72&BH76
Settings Configuration Default Permitted Description
Value
Basic General Device Yealink N/A User-defined
Settings Name BH72/ device
Yealink Bluetooth
BH76/ name, effective
Yealink immediately
BH76 Plus after
modification
Headset Voice 0-English 0-English Set voice
Guidance Guidance 1-Chinese prompt
Language language
Keypad 1-on 0-off Refers to
Tone 1-on whether you
want to hear a
beep when
pressing the
button
Status Tone 1-Voice 0-Tone When
Type prompt prompt interacting
1-Voice with the
prompt headset, is
"speech" or
"simple scale"
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played?
Status Tone 8 Min When
Volume Number:0 interacting
Max with the
Number:1 headset,
5 announce the
volume level
Second 0-Play first 0-Play first Hear the audio
Device priority priority (tone & music)
Audio 1-Last from the other
playback connected
priority device while
streaming
audio
MFB Button 1-Music 1-Music MFB function
play/pause play/ configuration
pause switch
0-Dial
function
PC Call None Dynamic Set PC
Device enumerati software call
on and control focus
display of
software
terminals
recognized
by SDK/
API
Mute Smart Mute 1-on 0-off After turning it
Reminder Reminder 1-on on, if the
headset is
muted during a
call, the
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microphone
will detect that
you are
speaking and
will issue a
mute
reminder.
Mute 10-30s 10-10s After turning
Detection 20-20s on Mute
Interval 30-30s regular
reminder, the
interval period
of the regular
reminder
Smart Auto Answer 1-on 0-off When the
Sensor 1-on headset
receives a call,
pull out the
straw to
automatically
answer the
call.
Auto Play/ 1-on 0-off When music is
Pause 1-on playing, you
can
automatically
pause
playback by
taking off and
wearing
headphones.
Advanced General Platform Teams- Teams- Choose to use
Settings TeamsPlatf Teams UC platform or
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orm Platform Teams
UC-UC platform
Platform
Calling Environment 0-Adaptive 0- You can use
Adaptation Adaptive this
1-Noise configuration
Environme to adjust the
nt vocal effect
2-Quiet heard by the
Environme other party
nt during the call.
3-Off
Sidetone 8 45306 This setting
Level allows you to
adjust how
loud your voice
is heard during
calls
Hearing Anti-Startle 0-Peak 0-Peak Select to
Protection Protection Block Block automatically
Protection Protection ajust the
1- volume level in
Australian the headset to
G616 limit your daily
Protection exposure to
excessive
audio volume.
The headset
always
provides
protection
against sound
spikes
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Daily Noise 0-No 0-No Select the
Exposure Limiting Limiting decibel level
1-80dBA above which
2-85dBA the headset
protects
against sound
spikes
Daily Noise 8-8 hours 2-2 hours Set the
Exposure 4-4 hours number of
Time 6-6 hours daily call hours
8-8 hours for the
headset.
Improve the
accuracy of the
Daily Noise
Exposure
setting by
choosing a
value that best
represents
headphone
usage
Moments Ambient Ear Cushion On Ear On Ear Switch the
Sound Customizati Over Ear earmuff style
on and take effect
on the
corresponding
audio
parameters of
the earphones
Ambient 0-High Level 0-High Ambient sound
Sound ANC Level ANC parameter
Settings 1-Medium settings
Level ANC
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2-Fully
transparen
t
Warning Do Not 1-On 0-off When a new
light Disturb in- 1-on call comes in,
call the headset
automatically
turns on the
busy indicator
light
Busylight 0-Off 0-off Manually
1-on toggle the busy
light switch
WH62&WH63
Settings Configuration Defau Permitted Description
lt Value
Basic General Busylight 0-off 0-Sync Busylight status
Settings 1-Available configuration
2-DND
3-Off
Sound Keypad 1-on 0-off Set whether to play key
Tone 1-on tone
Wearing 0- 0-Boom Arm Switch the left and
Preference Boom on Right right channels of the
Arm Side headset
on 1-Boom Arm
Right on Left Side
Side
PC Call Control 1-on 0-off Set whether to enable
Softpho with 1-on USB call control
ne Softphone function
Headset 0-off 0-off Set whether local
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Yealink Management Cloud Service(YMCS) U...
Local 1-on ringtones are heard
Ringtone from the headset
Base 8 Min Set the base ringtone
Ringtone Number:0 volume for incoming
Volume Max calls (0-15)
Number:15
Local Ring 0- 0-Ring1.wav- Select a local ringtone
Type Ring1 Ring1.wav for incoming calls from
.wav 1-Ring2.wav- a USB-connected
Ring2.wav, device
Deskph Headset 0-off 0-off Set whether local
one Local 1-on ringtones are heard in
Ringtone the headset when the
desk phone receives a
call
Base 8 Min Set the base ringtone
Ringtone Number:0 volume when the desk
Volume Max phone receives a call
Number:15
Local Ring 0- 0-Ring1.wav- Select a local ringtone
Type Ring1 Ring1.wav for incoming calls from
.wav 1-Ring2.wav- a USB-connected
Ring2.wav, device
Advanced General Audio 2- 1- Sound transmission
Settings Bandwidth Wide Narrowban bandwidth
band d configuration
2-Wideband
Wireless 1- 1-Long Set DECT wireless
Range Long 2-Medium distance/transmit
3-Short power
Voice 1-on 0-off Set whether to enable
Guidance 1-on voice prompts
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Voice 0- 0-English Configure prompt
Guidance Englis 2-Deutsch voice language
Language h 3-French
4-Spanish
25-Follow
Screen
Language
Mute 1-on 0-off 1-on After turning it on, if
Reminder the headset is muted
during a call, the mute
prompt can be heard
on the headset
Mute 20-20 10-10s After turning on Mute
Reminder s 20-20s regular reminder, the
Interval 30-30s interval period of the
60-1min regular reminder
120-2min
300-5min
600-10mn
1800-30min
USB 0- 0-Instant Control how the
Computer Instan 1-Delayed speaker on the base
Audio t 2-Never plays non-call audio
3-Always from the USB device
when the headset is
placed on the base.
Environment 0- 0-Quiet Switch different audio
Adaptation Quiet Environment parameters for
Envir 1-Noise different send volumes
onme Environment
nt
Music Mode 1-on 0-off Turn this option on to
1-on optimize the audio
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Yealink Management Cloud Service(YMCS) U...
experience for your
music. The audio
quality of calls is not
affected by this setting
Call Call Device 1- 1-Desk Select default calling
Desk phone device
phon 2-Soft Phone
e
PC Call None Configuratio Default soft client
Device n on PC outbound call
configuration
Call Priority 2- 1-Current After setting the
New call priority of multiple
call 2-New call calls after answering a
new call during a call,
the terminal device
needs to be picked up
to take effect.
MFB Once 1- 0-End Technical support is
to Second Answe current call integrated, and the
Call r new only logic of picking up new
incom 1-Answer calls during a call is
ing new
call incoming
call
Call 0-off 0-off After turning it on, the
Recording 1-on computer-side
recording software
connected through
USB (PC) records the
call sound of terminals
other than this
connection.
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@@ -0,0 +1,840 @@
# Yealink Management Cloud Service(YMCS)_User Guide.pdf - Pages 501-520
**Source:** Yealink Management Cloud Service(YMCS)_User Guide.pdf
**Pages:** 501-520 of 953
**Chunk:** 26
---
Yealink Management Cloud Service(YMCS) U...
Phone Type 0- 0-Normal Compatible with unify
Norma 1-Unify phone configuration,
l switch report
descriptor
Auto 1-on 0-off Set whether the
Answer 1-on headset automatically
when answers incoming calls
Undocked when removed from
the base
Open Line 1-on 0-off Set whether the
when 1-on headset will
Undocked automatically go off-
hook when removed
from the base in
standby mode
Headset 1-on 0-off When turned on, the
Busylight 1-on indicator light on the
headset will indicate
the call status
Permanent 0-off 0-off Multi-headset
Conference 1-on permanent conference
Mode mode
Equalizer 0- 0-Normal Call audio equalizer
for Calls Norma 1-Bass settings
l 2-Treble
Comfort 1-on 0-off The local call is Mute,
Noise 1-on and a weak
comfortable noise is
added to remind the
other party that the
call is online.
Hearing Anti-Startle 0- 0-Peak Block Set hearing protection
Protecti Protection Peak Protection mode
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Yealink Management Cloud Service(YMCS) U...
on Block 1-Australian
Protec G616
tion Protection
Daily Noise 0-No 0-No Set the sound pressure
Exposure Limiti Limiting level to be retained on
ng 1-80dBA noise days
2-85dBA
Daily Noise 8-8小 2-2 hours Set daily headphone
Exposure 时 4-4 hours usage amount
Time 6-6 hours
8-8 hours
WH62 Portable & WH63 Portable
Settings Configuration Default Permitted Description
Value
Basic Sound Keypad 1-on 0-off Set whether to play
Settings Tone 1-on key tone
Speaker 8 Min Set local default
Volume Number:0 playback volume
Max
Number:15
PC Call 1-on 0-off Set whether to enable
Softph Control 1-on USB call control
one with function
Softphone
Headset 0-off 0-off Set whether local
Local 1-on ringtones are heard
Ringtone from the headset
Deskp Headset 0-off 0-off Set whether local
hone Local 1-on ringtones are heard in
Ringtone the headset when the
desk phone receives a
call
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Advanced Genera Audio 2- 1- Sound transmission
Settings l Bandwidt Wideba Narrowband bandwidth
h nd 2-Wideband configuration
Wireless 1-Long 1-Long Set DECT wireless
Range 2-Medium distance/transmit
3-Short power
Voice 1-on 0-off Set whether to enable
Guidance 1-on voice prompts
Voice 0- 0-English Configure prompt
Guidance English 2-Deutsch voice language
Language 3-French
4-Spanish
25-Follow
Screen
Language
Mute 1-on 0-off After turning it on, if
Reminder 1-on the headset is muted
during a call, the mute
prompt can be heard
on the headset
Mute 20-20s 10-10s After turning on Mute
Reminder 20-20s regular reminder, the
Interval 30-30s interval period of the
60-1min regular reminder
120-2min
300-5min
600-10mn
1800-30min
USB 0- 0-Instant Control how the
Computer Instant 1-Delayed speaker on the base
Audio 2-Never plays non-call audio
3-Always from the USB device
when the headset is
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Yealink Management Cloud Service(YMCS) U...
placed on the base.
Music 1-on 0-off Turn this option on to
Mode 1-on optimize the audio
experience for your
music. The audio
quality of calls is not
affected by this setting
Platform None None-Teams Select the platform
platform, based on the
there is no environment variables
such burned by the tool.
configuration The default
item in the configuration is empty.
LCD setting
interface.
Teams-
Teams
Platform
UC-UC
platform
Call PC Call None Configuration Default soft client
Device on PC outbound call
configuration
Auto 1-on 0-off Set whether the
Answer 1-on headset automatically
when answers incoming calls
Undocked when removed from
the base
Open Line 1-on 0-off Set whether the
when 1-on headset will
Undocked automatically go off-
hook when removed
from the base in
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Yealink Management Cloud Service(YMCS) U...
standby mode
Headset 1-on 0-off When turned on, the
Busylight 1-on indicator light on the
headset will indicate
the call status
Equalizer 0- 0-Normal Call audio equalizer
for Calls Normal 1-Bass settings
2-Treble
Comfort 1-on 0-off The local call is Mute,
Noise 1-on and a weak
comfortable noise is
added to remind the
other party that the
call is online.
Hearin Anti- 0-Peak 0-Peak Block Set hearing protection
g Startle Block Protection mode
Protec Protection Protect 1-Australian
tion ion G616
Protection
Daily 0-No 0-No Set the sound pressure
Noise Limitin Limiting level to be retained on
Exposure g 1-80dBA noise days
2-85dBA
Daily 8-8 2-2 hours Set daily headphone
Noise hours 4-4 hours usage amount
Exposure 6-6 hours
Time 8-8 hours
WH66&WH67
Sett Configuratio Default Permitted Description
ings n Value
Basic Gener Bluet 0-off 0-off Turn Bluetooth function on
al ooth 1-on or off
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Yealink Management Cloud Service(YMCS) U...
Sett Devic Yealink N/A User-defined device
ings e WH66/67 Bluetooth name
Nam
e
Disco 300-5min 0-Forever Set the length of time this
verab 300-5min unit can be discovered by
le 600-10min other Bluetooth devices
Time 1800-30min
3600-60min
Call 1-on 0-off Set whether to enable USB
Contr 1-on call control function
ol
with
Soft
phon
e
Date 0-MMM DD 0-MMM DD Set date display format
Form 1-DD MMM
at
Time 1-24 Hour 0-12 Hour Set time display format
Form 1-24 Hour
at
Busyl 0-off 0-Sync Busylight status
ight 1-Available configuration
2-DND
3-Off
Soun Dial 1-on 0-off Set whether to sound the
d Tone 1-on connection pre-dial tone
after entering the dial pad
Keypa 1-on 0-off Set whether to play key tone
d 1-on
Tone
Weari 0-Boom Arm 0-Boom Arm on Switch the left and right
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Yealink Management Cloud Service(YMCS) U...
ng on Right Right Side channels of the headset
Prefe Side 1-Boom Arm on
rence Left Side
PC Heads 0-off 0-off Set whether local ringtones
Soft et 1-on are heard from the headset
phon Local
e Ringt
one
Base 8 Min Number:0, Set the base ringtone
Ringt Max Number:15 volume for incoming calls
one (0-15)
Volu
me
Local 0-Ring1.wav 0-Ring1.wav- Select a local ringtone for
Ring Ring1.wav incoming calls from a USB-
Type 1-Ring2.wav- connected device
Ring2.wav
2-Ring3.wav-
Ring3.wav
3-Ring4.wav-
Ring4.wav
4-Ring5.wav-
Ring5.wav
Desk Heads 0-off 0-off Set whether local ringtones
phon et 1-on are heard in the headset
e Local when the desk phone
Ringt receives a call
one
Base 8 Min Number:0 Set the base ringtone
Ringt Max Number:15 volume when the desk
one phone receives a call
Volu
me
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Yealink Management Cloud Service(YMCS) U...
Local 0-Ring1.wav 0-Ring1.wav- Select a local ringtone for
Ring Ring1.wav incoming calls from a USB-
Type 1-Ring2.wav- connected device
Ring2.wav
2-Ring3.wav-
Ring3.wav
3-Ring4.wav-
Ring4.wav
4-Ring5.wav-
Ring5.wav
Mobil Heads 0-off 0-off Set whether local ringtones
e et 1-on are heard in the headset
Devic Local when Bluetooth device 1
e1 Ringt receives a call
one
Base 8 Min Number:0 Set the base ringtone
Ringt Max Number:15 volume when Bluetooth
one device 1 receives a call
Volu
me
Local 0-Ring1.wav 0-Ring1.wav- Select the local ringtone for
Ring Ring1.wav incoming calls from
Type 1-Ring2.wav- Bluetooth device 1
Ring2.wav
2-Ring3.wav-
Ring3.wav
3-Ring4.wav-
Ring4.wav
4-Ring5.wav-
Ring5.wav
Mobil Heads 0-off 0-off Set whether local ringtones
e et 1-on are heard in the headset
Devic Local when Bluetooth device 2
e2 Ringt receives a call
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Yealink Management Cloud Service(YMCS) U...
one
Base 8 Min Number:0 Set the base ringtone
Ringt Max Number:15 volume when Bluetooth
one device 2 receives a call
Volu
me
Local 0-Ring1.wav 0-Ring1.wav- Select the local ringtone for
Ring Ring1.wav incoming calls from
Type 1-Ring2.wav- Bluetooth device 2
Ring2.wav
2-Ring3.wav-
Ring3.wav
3-Ring4.wav-
Ring4.wav
4-Ring5.wav-
Ring5.wav
Displ Dark 0-off 0-off After turning it on, the
ay Them 1-on background color will
e change to a dark tone,
suitable for night mode
(only under Teams version
UI)
Team 0-个人模式 0-Personal Choose whether to continue
s Mode selecting Teams account
User 1-Hot Desking information after removing
Nam Mode the device. It will continue
e to be displayed in personal
mode, and will not be
displayed in mobile office
mode (only under Teams
version UI)
Backl 6 Min Number:1 Set screen brightness
ight Max Number:10
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Yealink Management Cloud Service(YMCS) U...
Active
Level
Backl 0-Always on 0-Always on If no operation is performed
ight 1800-30min after this time, the screen
Time 3600-1h will turn off.
7200-2h
14400-4h
21600-6h
28800-8h
43200-12h
Scree 7200-2h 30-30s Display saver wait time
nsave 60-1min
r Wait 120-2min
Time 300-5min
600-10min
900-15min
1200-20min
1800-30min
2700-45min
3600-1h
7200-2h
Scree 0-System 0-System Choose to display built-in
nsave 1-Custom screensaver images or
r custom screensaver images
Back
grou
nd
Cust
om
Imag
es
Them /phone/ /phone/ Set LCD theme style (only in
es resource/ resource/ UC mode).
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system/ system/theme/ 5 themes are available, the
theme/UC/ UC/cardbg/ default is the first theme
cardbg/ card_big_1.png-
card_big_1. Light theme 1
png /phone/
resource/
system/theme/
UC/cardbg/
card_big_2.png-
Light theme 2
/phone/
resource/
system/theme/
UC/cardbg/
card_big_3.png-
Light theme 3
/phone/
resource/
system/theme/
UC/cardbg/
card_big_4.png-
Light theme 4
/phone/
resource/
system/theme/
UC/cardbg/
card_big_5.png-
Dark theme
Adva Gener Audio 2-Wideband 1-Narrowband Sound transmission
nced al 2-Wideband bandwidth configuration
Band
Sett width
ings Wirel 1-Long 1-Long Set DECT wireless distance/
ess 2-Medium transmit power
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Rang 3-Short
e
Voice 1-on 0-off Set whether to enable voice
Guid 1-on prompts
ance
Voice 0-English 0-English Configure prompt voice
Guida 2-Deutsch language
nce 3-French
Lang 4-Spanish
uage 25-Follow
Screen
Language
Mute 1-on 0-off After turning it on, if the
Remi 1-on headset is muted during a
nder call, the mute prompt can
be heard on the headset
Mute 20-20s 10-10s After turning on Mute
Remin 20-20s regular reminder, the
der 30-30s interval period of the regular
Interv 60-1min reminder
al 120-2min
300-5min
600-10mn
1800-30min
USB 0-Instant 0-Instant Control how the speaker on
Comp 1-Delayed the base plays non-call
uter 2-Never audio from the USB device
Audi 3-Always when the headset is placed
o on the base.
Audio 0-Speaker 0-Speaker Whether to play music on-
Play 1-Headset hook hands-free when
when music is playing
Dock
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ed
Envir 0-Quiet 0-Quiet Switch different audio
onme Environmen Environment 1- parameters for different
nt t Noise send volumes
Adapt Environment
ation
Music 1-on 0-off Turn this option on to
Mode 1-on optimize the audio
experience for your music.
The audio quality of calls is
not affected by this setting
Platf None None-Teams Select the platform based
orm platform, there on the environment
is no such variables burned by the tool.
configuration The default configuration is
item in the LCD empty.
setting interface
Teams-Teams
Platform
UC-UC platform
Calli Call 0-Automatic 0-Automatic Select default calling device
ng Devic 1-PC Softphone
e 2-Mobile
device1
3-Mobile
device2
PC None Configuration Default soft client outbound
Call on PC call configuration
Devic
e
Call 2-New call 1-Current call After setting the priority of
Priori 2-New call multiple calls after
ty answering a new call during
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a call, the terminal device
needs to be picked up to
take effect.
MFB 1-Answer 0-End current Technical support is
Once new call only integrated, and the logic of
to incoming 1-Answer new picking up new calls during
Secon call incoming call a call is
d Call
Call 0-off 0-off After turning it on, the
Recor 1-on computer-side recording
ding software connected through
USB (PC) records the call
sound of terminals other
than this connection.
Phon 0-Normal 0-Normal Compatible with unify
e 1-Unify phone configuration, switch
Type report descriptor
Auto 0-off 0-off Set whether to turn on the
Dial 1-on automatic outgoing call
function.
After opening: the dial pad
will automatically dial out 5
seconds after entering the
number.
Auto 1-on 0-off Set whether the headset
Answe 1-on automatically answers
r incoming calls when
when removed from the base
Undo
cked
Open 0-off 0-off Set whether the headset will
Line 1-on automatically go off-hook
when when removed from the
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Undo base in standby mode
cked
Hands 0-off 0-off Whether to automatically
free 1-on switch to hands-free when
when hanging up during a call
Dock
ed
Heads 1-on 0-off When turned on, the
et 1-on indicator light on the
Busyl headset will indicate the call
ight status
Perm 0-off 0-off Multi-headset permanent
anent 1-on conference mode
Confe
rence
Mode
Equal 0-Normal 0-Normal Call audio equalizer settings
izer 1-Bass
for 2-Treble
Calls
Comfo 1-on 0-off The local call is Mute, and a
rt 1-on weak comfortable noise is
Noise added to remind the other
party that the call is online.
Noise 1-on 0-off Set whether to turn on the
Suppr 1-on environmental noise
essio cancellation function
n
Smart 0-off 0-off Set whether to enable
1-on intelligent ambient noise
Noise cancellation
Block
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Heari Anti- 0-Peak 0-Peak Block Set hearing protection
ng Startl Block Protection mode
Prote e Protection 1-Australian
ction Prote G616 Protection
ction
Daily 0-No 0-No Limiting Set the sound pressure level
Noise Limiting 1-80dBA to be retained on noise days
Expos 2-85dBA
ure
Daily 8-8 hours 2-2 hours Set daily headphone usage
Noise 4-4 hours amount
Expos 6-6 hours
ure 8-8 hours
Time
Software Configuration
Introduction
Click the site to display the YUC configuration of the site. After saving, the configuration
effects will take effect on the current site and all subordinate sites.
💡 NOTE
For more information about configuring a single YUC, see Single Configuration.
Procedure
1. Sign in to YMCS.
2. Click Personal Device > Configuration > Software Configuration.
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Configuration
Configuratio Description
n
Notification Receive notifications about available updates by message popups.
for Yealink
💡 NOTE
USB Connect
Once enabled, this configuration will be locked and cannot be
update
personally modified by users.
Launch Yealink USB Connect will automatically launch when the PC is started.
Yealink USB
💡 NOTE
Connect
Once enabled, this configuration will be locked and cannot be
during PC
personally modified by users.
startup
YUC receives When enabled, users will be able to receive official updates of the latest
official versions through Yealink USB Connect. They can also manually check for
version updates on the 'About' page of the software, and this does not conflict
update with the operation of enterprise's bulk upgrade tasks.
notifications
USB device When enabled, users can receive official firmware updates for the latest
receives version of USB devices through Yealink USB Connect. Users can perform
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official the upgrade on the "Device Upgrade" page.
firmware
version
update
notifications
Automatically After receiving the official version update notification, if no action is
update to the taken to delay or execute immediately within 5 minutes, the upgrade
official latest process will automatically commence.
version
💡 NOTE
This item can only be configured when either of the two
configuration options, "YUC receives official version update
notifications" or "USB device receives official firmware version
update notifications," is set to "Enabled."
BVI mode This configuration item is currently only applicable to the Mac OS
(Vision system, and can be recognized and read aloud by Voice over once
Impaired enabled. Some configuration items are missing in the vision-impaired
Mode) mode compared to the regular mode, so some configuration items may
not take effect during device configuration.
💡 NOTE
1. Inactive configuration cannot be edited or pushed.
2. If you create a new site, the new site will inherit the previous configuration.
3. If you delete a site, along with subsites, the configuration is also deleted.
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Personal DeviceTask
Task Executing Rules
At present, the USB device supports the following task rules.
Task Execution rules USB devices
name
Update Update the selected devices firmware. If √
firmware you select the devices of different models,
only the firmware applicable to all the
devices can be updated.
Update Update the selected devices software. If √
software you select the devices of different models,
only the software applicable to all the
devices can be updated.
Update Failure
The following scenarios may cause the upgrade to fail, please note:
1. The upgraded version is too low.
2. Official/test versions do not allow mutual updates.
3. The current device version is too old and cannot be upgraded.
4. The firmware does not match the device.
5. Remote update in progress.
6. ROM opening failed.
7. Device versions for batch updates are inconsistent.
8. The OEM ID of the ROM is inconsistent with the current device.
9. Under the same branch, a direct update is not possible and a transitional version is
required.
10. Need to re-plug the device.
11. The battery is low.
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12. The ROM file is invalid.
13. ROM does not match the device.
14. Network anomaly.
15. CRC check error.
16. Resource conflict or upgrade in progress.
17. The device is busy.
18. The software is busy.
19. Device lost.
20. PC software version restrictions.
21. The device is being upgraded.
Add Task
Procedure
1. Sign in to YMCS.
2. Click Personal Device > Tasks > Add.
3. Select a range and click Next.
Task Type: Select Update software or Update firmware.
Devices: Select All, Site, or Custom.
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4. Edit the task information.
Task Name: Enter the task name.
Execution Mode: Select the execution mode as Immediately, or Scheduled Tasks.
💡 NOTE
For Scheduled Tasks, you can set the Execution Time/Start Time/End Time, and you can
choose a maximum interval of 2 hours.
Official Version: Select the device model and version.
Custom Version: Select the device model and custom firmware version.
💡 NOTE
Uploading a customized version can only be supported when the Task Type is selected to
Update firmware.
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5. Click Complete. The task will be executed according to your settings.
💡 NOTE
If you add multiple tasks for one device, those tasks are lined up to run in order
of their configured execution time.
If the device is offline, the task will not be executed.
If the task has not expired, it will be executed after the device is restored to an
online state.
Failed to Create Task
When adding an update task, if there are other update tasks for the YUC/device
included in the current task within the selected time period, the addition of the
current update task will fail.
You can click to download the conflict report to view detailed information, and
you can adjust it.
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Manage Task
Procedure
View the Task List
You can view the task type, the task mode, the execution time, and other information.
Click View under the Devices/Software tab to see the devices/software/sites that are
executing this task.
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View the Execution Details
1. In the task list, click Execution Details on the right side of the desired task to view the
execution result and the error reason of each executing device.
2. In the list, click Retry and confirm the action in the pop-up window. You can make this
device to redo the task.
Edit Scheduled Tasks
1. In the scheduled task list, click
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on the right side of the desired task and select Edit.
Delete Scheduled Tasks
1. In the scheduled task list, click
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> Delete.
💡 NOTE
The ongoing tasks do not support deletion.
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Personal DeviceStatistics
Introduction
You can view relevant device data under a site, including total device count,
device status at different time points, device model statistics, firmware
distribution statistics, device upgrade status, and other data.
Go to the Devices Statistics Page
Procedure
1. Sign in to YMCS.
2. Click Personal Device > Statistics.
3. Select the desired site from the drop-down menu. The statistics are given based on the site
you select.
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Total Count of Devices and Softwares
On the device statistics page, you can view the total number of devices and
softwares on the selected site.
Clicking the total number of devices will take you to the corresponding device/software list.
Device Status
On the device statistics page, you can view the status statistics based on the
selected site within the specified time range.
Click
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to see the status in day, week, or month view.
Click
to select a period and see the status during this period.
Hover over to see the number of devices corresponding to each device status at that time
point.
Device Model Statistics
On the device statistics page, you can view the model statistics and different
model proportions based on the selected site and device type.
Click
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to select devices models.
Click
to export statistics according to the filter you set.
Click
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/
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to expand/collapse the device model page.
Click the horizontal axis beside the corresponding device model to go to the device
management page of that device model.
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Firmware Statistics
On the device statistics page, you can view the firmware distribution statistics
and proportions based on the selected site.
Click
to select devices models.
Click
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to export statistics according to the filter you set.
Click
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/
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to expand/collapse the firmware distribution page.
Click the horizontal axis beside the corresponding device model to go to the device
management page of that device model.
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Device Upgrade Status
On the device statistics page, you can view the device upgrade status based on
the selected site.
Click to switch and view the upgrade status of the different models.
Clicking the number under the Upgradable Devices column will take you to the device
management page of that device model.
Click
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to upgrade all non-upgraded devices of the current model to the latest firmware.
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Personal DeviceFirmware
Add Firmware
Introduction
You can manage the firmware of your device in a unified way. Configure the
relevant devices in the enterprise according to the actual situation.
Procedure
1. Sign in to YMCS.
2. Click Personal Device > Firmware > Add.
3. Edit the firmware-related information.
Select a File: Click to upload or drag the file to the specified area to upload.
Firmware Name: The file name will be automatically filled in as the firmware name after
uploading the file. You can also change it manually.
Version: After uploading the file, the installation package information will be read, and
the version number will be filled in automatically; you can also modify it manually.
Supported Model: Select specific product model; multiple selections are available.
Site: Select the site.
Description: You can enter a description specific to this firmware for future traceability.
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4. Click Save.
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Manage Firmware
Procedure
Go to the Firmware List
1. Sign in to YMCS.
2. Click Personal Device > Firmware.
View the Firmware List
1. Click the site name on the left side to view the data under this site.
2. Check the firmware name, the supported model, and other information in the firmware list.
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Push Firmware
For more information, see push the firmware.
Copy Firmware Link
For more information, see copy the firmware link.
Download Firmware
1. In the firmware list, click
> Download to download firmware locally.
Edit Firmware
1. In the firmware list, click
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> Edit.
Delete Firmware
1. In the firmware list, click
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> Delete.
Push Firmware
Push Firmware Immediately
Procedure
1. Sign in to YMCS.
2. Click Personal Device > Firmware.
3. Click Push on the right side of the desired firmware.
4. In the pop-up window, select Immediately and click Select Device.
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5. Select the desired device and click Save.
6. Complete pushing. You can check the execution status in the task management.
Push Firmware on Scheduled Time
Introduction
With scheduled tasks, you can choose to push the firmware during the non-
working time without affecting the working process.
Procedure
1. Sign in to YMCS.
2. Click Personal Device > Firmware.
3. Click Push on the right side of the desired firmware.
4. Select Scheduled Tasks in the pop-up window and edit the information
about the scheduled task. Click to Select Device.
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5. Select the desired device and click Save.
6. Complete pushing. You can check the execution status in the task management.
Copy Firmware Link
Introduction
You can copy the firmware download link and share it with others. For security
reasons, however, only devices within the enterprise can access this
downloading link.
Prerequisites
Only devices within the enterprise can use this link to download the corresponding files.
Direct access to this download link through your browser is not supported.
Procedure
1. Sign in to YMCS.
2. Click Personal Device > Firmware.
3. Click
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on the right side of the desired firmware and select Copy Link.
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Monitor Wall
Introduction
By viewing the monitor wall, you can have a comprehensive and real-time grasp
of various data and conditions of the device of each enterprise without the need
for frequent manual refreshes.
Prerequisites
Please contact and provide the email of your account to the Yealink Support in order to
enable this feature.
Only super admin can use this feature, normal users can obtain a link from the super admin
and enter the link to view the monitor wall.
View the Monitor Wall
Procedure
1. Log in to YMCS.
2. Click Monitor Wall.
3. Hover the mouse over the thumbnail of the monitor wall and click View.
4. View various indicators of the device in real time on the monitor wall.
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N Description
u
m
be
r
1 Current time.
2 The total number of sites.
3 Device status. Count the total number of devices and the number and
proportion of online/offline/pending devices.
4 Call Quality Today. Display the total number of calls today and the
number of calls of different qualities.
💡 NOTE
Only phone device's monitor wall supports displaying it.
5 Model statistics. Count different types of device and their quantities.
6 Displays the number of new alarms today.
7 Active alarm records. Count the largest number of active alarms and
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their detailed information, including: device name, model, site, and last
alarm time.
8 The number of new alarms in the past 7 days. Statistics of the number
and severity of daily alarms in the past 7 days.
9 Top 10 Active Alarm Devices. Count the devices with the highest number
of active alarms.
10 Top 10 Active Alarm Types. Count the 10 largest existing alarm types.
Set the Monitor Wall
Procedure
1. Log in to YMCS.
2. Click Monitor Wall.
3. Click
> Settings in the lower right corner of the thumbnail of the monitor wall.
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Data Refresh Period: Set the time for automatic refresh of the monitor wall. It will be
updated with real-time data at that frequency.
Access Whitelist: If not enabled, devices under any IP can access the monitor wall
through links; if enabled, only IP addresses in the whitelist can access.
Copy the Link of the Monitor Wall
You can obtain the link of the monitor wall, which can be accessed by users in
the IP whitelist. They can view the specific content of the monitor wall, or
display it as material/content on Yealink Digital Signage or Third Party Digital Signage.
Procedure
1. Log in to YMCS.
2. Click Monitor Wall.
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3. Click
> Copy Link in the lower right corner of the thumbnail of the monitor wall.
4. Make relevant Settings, click Save.
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Device
Configuration
Device Config
Introduction
You can edit the CFG parameters with the text editor and choose configuration
options with the GUI editor. After pushing the configuration to the device, the
configuration you've set will take effect on the device.
💡 TIP
You can refer to Administrator Guide of each device to understand the
functions and corresponding configurations of display, audio and video,
conference platforms, and network settings.
Set Parameters via GUI Editor
Procedure
1. Sign in to YMCS.
2. Do one of the following:
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If you need to configure a specific device, go to the Device Details page and enter the
Configuration Management interface, or click Configure on the right side of the desired
device in the device list.
If you need to configure devices of the same model in any space, enter Configuration
page and then click Configuration on the right side of the device.
💡 TIP
Click View on the Configuration status of each device to check the current config.
3. Click GUI Editor.
4. From the left navigation menu, select the module you need to configure. On the right side,
set the desired parameters.
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💡 TIP
You can click Enable All, Disable All, or Reset to perform the batch operation
quickly.
If the device is offline, it will pick up the updated configuration when it comes
back online.
The green bubble on the right side of the configuration item displays the number
of configurations that have been selected.
5. Click Save.
6. Choose the way to synchronize with Sub-sites.
Only synchronize the content of this modification: For the sub-space, only update the
modified/added configuration of this time and keep the original content of other
configurations.
Synchronize all configuration items: For the sub-space, reset them to the current
configuration of this level.
7. Choose the coverage strategy.
Overwrite lower-level area configuration content: Based on the effective scope of the
configuration, it will be fully applied to subordinate sites.
Do not overwrite the configuration content of the subordinate region: For already
configured items at the subordinate level, the parameter values will not be overwritten
by this save.
8. Click Confirm.
Set Parameters via Text Editor
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Prerequisites
MVC/TVC/ZVC do not support Text Editor.
Procedure
1. Sign in to YMCS.
2. Do one of the following:
If you need to configure a specific device, go to the Device Details page and enter the
Configuration Management interface, or click Configure on the right side of the desired
device in the device list.
If you need to configure devices of the same model in any space, enter Configuration
page and then click Configuration on the right side of the device.
💡 TIP
Click View on the Configuration status of each device to check the current config.
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3. Click Text Editor.
4. Edit parameters in the text editor. You can set the parameter template by editing the
configuration lines. Edit in the format of key=value, with each parameter on a separate line.
💡 TIP
If you already have configuration files, you can set the parameters via uploading
configuration file.
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5. Click Save.
6. Choose the way to synchronize with Sub-sites.
Only synchronize the content of this modification: For the sub-space, only update the
modified/added configuration of this time and keep the original content of other
configurations.
Synchronize all configuration items: For the sub-space, reset them to the current
configuration of this level.
7. Select whether to override the strategy.
Overwrite lower-level area configuration content: Based on the effective scope of the
configuration, it will be fully applied to subordinate sites.
Do not overwrite the configuration content of the subordinate region: For already
configured items at the subordinate level, the parameter values will not be overwritten
by this save.
8. Click Confirm.
For MVC devices, manage Teams configuration
Supports setting Teams configuration for MVC series devices.
💡 NOTE
To configure Teams settings using text, please refer to theofficial
Microsoft documentation 。
1. Log in to YMCS.
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2. Click Device Management > Device List.
3. Click Configuration on the right side of the MVC device.
4. Configure related content
Teams
Configuration methods support graphical configuration/upload XML file configurations.
Graphical configuration mode supports selecting single-screen/dual-screen display.
Teams themes support selecting Teams preset themes/custom themes.
Custom themes need to add wallpapers in Resource Management > Other Resources.
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💡 NOTE
The image size should be exactly 3840 x 1080.
Click Push, select Immediately or Schedule Task.
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💡 NOTE
Supports configuration: BIOS, Windows, network settings, Teams
configuration, Teams account and password.
BIOS, Windows, network settings, Teams configuration, Teams
password support batch configuration.
Software Config
Procedure
1. Sign in to YMCS.
2. Click Workspace > Configuration > Software Config.
3. Click Configuration on the right side of the software.
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4. Manage the configuration according to your needs.
5. Click Save and choose the way of synchronizing to Sub-sites. The configuration is created
successfully.
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💡 TIP
• Offline and pending devices will take effect after they go online.
• Only x.33.95.0 and later versions of YRC support this feature.
Health Check
Introduction
Under the traditional operation and maintenance method, the inspection of
conference rooms requires manual inspection one by one, which is inefficient.
However, through the remote monitoring function of the equipment
management platform, the inspection process can be simplified and a report can
be generated to help you quickly Understand the health and usage of all your
devices.
Prerequisite
The feature is only effective for meeting rooms with a Room Pro license.
Create Inspection Task
Method 1
1. Log in to YMCS.
2. Click Workspace Management > Health Check > Inspection Task > Add.
3. Edit the inspection task information and click Save.
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Task Name: Name the inspection task.
Execution Mode: Select the time and period to execute the task.
Range: Select the equipment range for inspection. You can select all devices, devices of
any space.
Report Type: Select the type of report generated.
Summary Report: Only generate one report for the inspection range.
Separate Report: Generate a report for each device within the inspection range.
Recipient: Select the administrator as the notification target of the inspection results, and
the administrator will be notified via email.
Method 2
💡 NOTE
For a single meeting room.
1. Log in to YMCS.
2. Click Workspace Management > Rooms > Health Check > Check.
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3. Click Detail to view the Inspection task record.
Manage Inspection Task
1. Log in to YMCS.
2. Click Workspace Management > Inspection > Inspection Task.
3. All inspection tasks you created will be displayed in the list.
View inspection tasks
1. In the inspection task list, check the task status, execution mode, execution time, and other
information.
Edit Inspection Task
💡 NOTE
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You can only edit paused tasks.
1. In the inspection task list, click
> Edit on the right side of the task.
Pause/Continue/End Inspection Task
In the inspection task list, click
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> Pause / End on the right side of the active periodic task, pause/end the task.
In the inspection task list, click
> Continue on the right side of the paused task, continue the task.
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Delete Task
💡 NOTE
Only finished tasks can be deleted.
1. In the inspection task list, click
> Delete on the right side of the task.
Execution Record
Introduction
For the finished inspection task, you can view its corresponding execution
record to learn whether the task was successfully executed, the reason for the
execution failure, the execution time, and other information.
Procedure
1. Log in to YMCS.
2. Do one of the following to enter the execution record:
Click Workspace Management > Inspection > Inspection Task, and click Record on the
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right side of any task.
Click Workspace Management > Execution Record.
3. Check the task execution record. Under the execution result field, you can check whether
the task is executed normally and whether there are any exceptions in the inspection
results. For tasks that perform abnormally or fail, you can check the specific reasons.
View Report
Introduction
Based on the inspection tasks you create, corresponding reports will be
generated to help you understand the health status and usage of the device.
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The inspection content included in the report is as follows:
Inspectio Description Exception handling Supported
n content suggestions device models
Device Check the online If the host device is All room devices
Status status of the host offline, it is abnormal.
device. It is recommended to
check whether the
device network
connection is available
and whether the device
management service is
disabled.
Alarms Check whether If there are active All room devices
there are active alarms on the host
alarms on the device, it is abnormal.
device. It is recommended to
check the
corresponding alarm
records and handle
them according to the
suggestions.
Peripheral Check the If there are offline All room devices
Status information of accessories, it is
each accessory abnormal. It is
connected to the recommended to
host device, check whether the
including: model, accessory connection
firmware version, is normal.
and online status.
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CPU Check the CPU If the CPU usage of the Android
Usage usage of the host host device has conference
device in the past reached 90%, it is room device
24 hours. abnormal. Please
check and stop
unnecessary running
tasks.
Memory Check the If the memory usage of Android
memory usage of the host device has conference
the host device in reached 90%, it is room device
the past 24 hours. abnormal. Please
check and stop
unnecessary running
tasks.
Storage Check the If the remaining Android
Space remaining storage storage space of the conference
space of the host host device is less than room device
device. 500MB, it is abnormal.
Please clean up the
useless files stored on
the device in time, or
try to restore factory
settings if necessary.
Related Check whether If an updated version is All room devices
Device the device detected, it is
Firmware firmware version abnormal and it is
needs to be recommended to
updated. upgrade the device to
the latest version.
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Procedure
1. Log in to YMCS.
2. Do one of the following to enter the execution record:
💡 NOTE
Viewing reports is not supported on devices that failed to execute.
Click Workspace Management > Inspection > Inspection Task, click Record > View on
the right of the completed task.
Click Workspace Management > Inspection > Execution Record, and click View on the
right side of any record.
3. View various inspection results in the report. Support clicking Download to download the
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report locally.
Scheduled Task
Add Scheduled Task
💡 NOTE
USB Management is newly upgraded for Personal Devices. For more
information about adding tasks of USB devices, see Ass USB Device Tasks.
1. Sign in to YMCS.
2. Click Device > Tasks > Scheduled Tasks.
3. Click Add.
4. Select a range and click Next.
Device Type: Select Phone Device, Room Device, or USB Device.
Devices: Select All, Site, Group,or Custom.
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5. Edit the task information.
Task Name: Enter the task name.
Execution Mode: Select the execution mode as Immediately, One-time Task, Daily,
Every Week, or Every Month.
Task modes Description
Instant task The task will be executed immediately.
One-time The task will be executed once at the scheduled time you set.
task
Recurring The task will be executed periodically at the scheduled time
task you set (daily/weekly/monthly).
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Task: Select the task type.
Task Name Execution Rule Does Conference
Room Equipment
Support
Reboot Restart the selected device. √
Reset to Restore factory settings for the selected √
Factory device.
Config Back up all device configuration files to √
Backup avoid situations where configuration
files cannot be recovered due to
damage.
Update Push resource files to the selected √
Resource device. The same type of resource only
Files allows one selection for transmission,
sending global parameters to the
selected device.
Update Update firmware for the selected √
Firmware device. If multiple different types of
devices are selected, the firmware
supported by different types of devices
will be retrieved.
Reset The display will be reset to the device's √
Screen built-in default display parameters.
1. Click Complete. The task will be executed according to your settings.
💡 NOTE
If you add multiple tasks for one device, those tasks are lined up to run in order
of their configured execution time.
If the device is offline, the task will not be executed.
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If the task has not expired, it will be executed after the device is restored to an
online state.
Manage Scheduled Tasks
💡 NOTE
USB Management is newly upgraded for Personal Devices. For more
information about managing USB device tasks, see Manage USB Device
Tasks.
Access the Scheduled Task List
1. Sign in to YMCS.
2. Click Device > Tasks > Scheduled Tasks.
View the Scheduled Task List
You can view the task type, the execution status, the execution mode, and other
information.
Click View under the Devices tab to see which devices are executing this task and their
device types.
View the Execution Record
1. In the scheduled task list, click Execution Record on the right side of the desired task.
2. The record includes the execution time and the execution status.
3. (Optional) Click Execution Details to view the execution result and the error reason of each
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executing device.
Edit Scheduled Tasks
1. In the scheduled task list, click
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on the right side of the desired pending or paused task and select Edit.
Pause Scheduled Tasks
1. In the scheduled task list, click
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on the right side of the recurring task and select Pause.
Resume Scheduled Tasks
1. In the scheduled task list, click
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on the right side of the desired paused task and select Continue. If the task has not
expired, the task will be executed and completed on the time you set.
End Scheduled Tasks
1. In the scheduled task list, click
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> End.
💡 NOTE
If you terminate an executing scheduled task, the task will continue to be
executed until it completes. However, if you terminate a one-time or
recurring task, it will no longer be executed.
Delete Scheduled Tasks
1. In the scheduled task list, click
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> Delete.
Resources
Firmware
Add Firmware
You can manage the firmware of your device in a unified way. Configure the
relevant devices in the enterprise according to the actual situation.
Procedure
1. Sign in to YMCS.
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2. Click Device > Resources > Firmware > Add.
3. Edit firmware-related information.
Select a File: Click to upload or drag the file to the specified area to upload.
Firmware Name: The file name will be automatically filled in as the firmware name after
uploading the file. You can also change it manually.
Version: After uploading the file, the installation package information will be read, and the
version number will be filled in automatically; you can also modify it manually.
Supported Model: Select specific product model; multiple selections are available.
Area: Select the area.
Description: You can enter a description specific to this firmware for future traceability.
1. Click Save.
Manage Firmware
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Procedure
Go to the Firmware List
1. Sign in to YMCS.
2. Click Device > Resources > Firmware .
View the Firmware List
1. Click the area name on the left side to view the data under this area.
2. Check the firmware name, version number, and other information in the firmware list.
Push Firmware
1. Sign in to YMCS.
2. Click Device > Resources > Firmware .
3. Click Push on the right side of the desired firmware.
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4. In the pop-up window, select Immediately or Scheduled Task
5. Click Select Device and Save.
6. Complete pushing. You can check the execution status in the Task Management
Copy Firmware Link
1. In the firmware list, click
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> copy link
Download Firmware
1. In the firmware list, click
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> Download to download firmware locally.
Edit Firmware
1. In the firmware list, click
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> Edit.
Delete Firmware
1. In the firmware list, click
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> Delete.
Others
Add Resources
You can add many types of files (e.g., wallpapers, ringtones, etc.) as resource
files and assign them to the relevant devices in your enterprise, depending on
the actual situation.
Procedure
1. Sign in to YMCS.
2. Click Device > Resources > Others > Add.
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3. Edit resource-related information.
Resource Type : Select the resource type. For more information, see the resource type
description.
Select a File: Click to upload or drag the file to the specified area to upload. The file type
should be the same as the resource type you selected in the previous option.
Resource Name: The file name will be automatically filled in as the resource name after
uploading the file; you can also change it manually.
Area: Select the area.
Description: You can enter a description specific to the resource for future traceability.
4. Click OK.
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Manage Resources
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Procedure
Go to the Resource List
1. Sign in to YMCS.
2. Click Device > Resources > Others .
View the Resource List
1. Click the area name on the left side to view the data under this area.
2. Check the resource name, the version number, and other information in the resource list.
Push Resource
1. Click Push on the right side of the desired resource.
2. In the pop-up window, select Immediatelyor Scheduled Task and click Select Device .
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3. Select the desired device and click Save.
4. Complete pushing.
Copy Resource Link
1. Sign in to YMCS.
2. Click Device > Resources > Others.
3. Click
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on the right side of the desired resource and select Copy Link .
Download Resource
1. In the resource list, click
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on the right side of the desired resource and click Download.
Edit Resource
1. In the resource list, click
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on the right side of the desired resource and click Edit.
Delete Resource
1. In the resource list, click
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on the right side of the desired resource and click Delete.
Introduction on Resource Type
Resource type Description Supported file File size
names types limit
SkypeSettings Skype configuration .xml/ .zip 50M
DST Template Daylight Saving .xml 2M
Time template
Language Packet Language packages .lang 2M
Input Method Input methods .txt 2M
Lync Device Device licenses .dat/ .zip 50M
License
Local Directory XML contacts .xml 2M
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File(XML)
Local Directory CSV contacts .csv 2M
File(CSV)
Wallpaper Wallpapers .png/ .jpg/ .bmp 5M
Screensaver Screensavers .png/ .jpg/ .bmp 5M
Logo Logos .png/ .jpg/ .bmp 2M
Web Item Level Three levels of .cfg 2M
Template authority
Trusted Trusted certificates .pem/ .cer/ .crt/ .d 5M
Certificates er
Server Server certificates .pem/ .cer 5M
Certificates
Proxy Auto- Auto configure .pac 2M
config proxy
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Dashboard
Simple Mode
In Simple Mode, you can view the total number of meeting rooms, meeting
room occupancy rate, number of problematic meeting rooms, total number of
devices, device online rate, total number of alerts and feedback, as well as the
number of new additions today.
💡 NOTE
Scroll down in Simple Mode to switch to Professional Mode.
Professional Mode
Various data, such as the total number of meeting rooms, the total number of
problem rooms, the total number of devices, and the total number of offline
devices, will be visualized in the dashboard. The dashboard allows you to
visually monitor the status of each meeting room in your organization and
manage devices based on the meeting room dimension.
The room dashboard displays the following:
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No Description
.
1 The navigation menu.
2 Total number of rooms .
3 Total number of problematic meeting rooms.
4 Total number of devices.
5 Total number of offline devices.
6 The status ratio and number of meeting rooms; click the graph to jump
to the corresponding list of meeting rooms.
7 The status ratio and number of devices; click the graph to jump to the
corresponding list of devices.
8 The alarms related to meeting rooms and the number of processed and
unprocessed alarms.
9 AI assistant diagnoses device issues
10 Recent tasks and inspection tasks for the past 7 days.
11 Model statistics; click the graph to jump to the corresponding list of
devices.
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AI Assistant
Introduction
You can describe your issues in a conversational manner or retrieve information
related to devices, alarms, tasks, configuration statements, etc. The AI assistant
will recognize your command intentions and help you quickly solve problems.
Prerequisites
Click
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to agree to the privacy agreement to start using. You can disable it on the
enterprise side.
AI Assistant Retrieval
1. Log in to YMCS.
2. On the Workspace Management interface, click
on the bottom right corner of the interface.
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3. Describe your problem in the input box and send it. The AI assistant will provide you with
the corresponding solution.
4. Instructions, query conditions, and examples, please refer to: Instructions, Query
conditions, and Examples
💡 TIP
It is recommended that your description follow the format below to help the
AI assistant analyze better:
Help me [query] [online device]
Help me [reboot] [online device] [at 12 A.M. every day]
Help me [update configuration], [model name is RoomCast], [configure the
time format to be 24 hour]
To better tailor the AI assistant to your usage habits, you can perform any of
the following actions on the AI assistant:
Click
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/
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to change the floating method of the AI assistant.
Click Shortcut Command to quickly invoke the configuration tool.
Click New Chat to start a new conversation and ask the AI assistant
questions; click History dialogue to find previous search records.
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Shortcut Command
1. Log in to YMCS.
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2. On the Workspace Management interface, click
on the bottom right corner of the interface.
AI Diagnosis
1. Click shortcut command > AI Diagnosis
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2. Describe the problem you encounter.
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Configuration Tool
1. Click the Shortcut command > Configuration Tool
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2. According to your needs, select Explain/Generate M7 Statements or Configure Push
Configurations
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Active Alarms Summary
1. Click the Shortcut command > Active Alarms Summary
2. Select area.
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Retrieve Configuration Statement
💡 TIP
In the AI assistant settings page, after enabling quick search and
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configuration tools, you can use the following quick search and
configuration tool functions.
1. Log in to YMCS.
2. When configuring text parameters for phone devices, conference devices, and personal
devices, perform one of the following operations:
Click Configuration Generation, input the function for which you want to generate
configuration statements, such as enabling hotspot, and press Enter to send.
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Left-click and select the configuration statement text, click Explain, and the AI assistant will
provide relevant explanations for that statement.
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AI Analysis
1. Log in to YMCS.
2. Start Diagnosing.
3. After the diagnostics are complete, click AI Analysis.
4. Enter the problem you are facing in the input box, such as: the speaker tracking feature of
the device is not working, and press Enter.
5. The AI assistant will troubleshoot for you and provide the corresponding solution.
AI Search
You can use AI search to retrieve device models, MAC addresses, etc., for quick
search results.
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Instructions, Query conditions, and
Examples
💡 NOTE
Sub-admins can only use Knowledge Q&A and M7 configuration queries.
Knowledge Q&A
No parameters
Examples
How to configure the IP address on T54W?
Introduce MCore parameters
What is YMCS?
Which headset supports ANC?
Is MVC860 compatible with Cisco?
How to delete a device?
Room Query
Description Value Range
Location Name /
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Room Name /
License status All
Unassigned
Assigned
Expired
Examples
Query room with room name is test
Query room with status assigned
Query all rooms
💡 NOTE
Sub-admins can only use Knowledge Q&A and M7 configuration queries; they cannot execute
room queries.
Task Query
Description Value Range
Task Name /
Task Content Reboot
Reset
Send Message
Push Resource …
Task Execution Status Active
Paused
Finished
Task Execution Cycle Immediately
One-time Task /Scheduled Task
Periodic Task (Daily)
Periodic Task (Every Week)
Periodic Task (Every Month)
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Examples
Query the tasks with task execution method of daily.
Query the tasks with a status of Active.
Query the tasks named reboot.
💡 NOTE
Sub-admins are only supported for Knowledge Q&A and M7 configuration queries; they do
not support executing task queries.
Inspection Task Query
Description Value Range
Task Name /
Task Execution Cycle Immediately
One-time Task\Scheduled Task
Periodic Task (Daily)
Periodic Task (Every Week)
Periodic Task (Every Month)
Task report type Separate Report
Summary Report
Task status Active
Paused
Finished
Examples
Query inspection tasks containing phone in task name
Query active inspection tasks
Query inspection tasks with daily execution cycle
💡 NOTE
Sub-admins are only supported for Knowledge Q&A and M7 configuration queries; they do
not support executing task execution record queries.
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Task Execution Record Query
Description Value Range
Task Name /
Task Execution Cycle Immediately
One-time Task/Scheduled Task
Periodic Task (Daily)
Periodic Task (Every Week)
Periodic Task (Every Month)
Task Content Reboot
Reset
Send Message
Push Resource …
Task Execution Cycle Executing
Success
Failure
Partial failure
Examples
Query the task records named reboot
Query the task records which execution cycle is daily
Query the tasks records that content is reboot
💡 NOTE
Sub-admins are only supported for Knowledge Q&A and M7 configuration queries; they do
not support executing task execution record queries.
Inspection Task Execution Record Query
Description Value Range
Task Name /
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Task report Type Separate Report
Summary Report
Execution result Executing
Normal
All Abnormal
Partial Abnorma
l Execute Failure
Examples
Query the inspection task records named reboot
Query the inspection task records which report Type is Separate Report
Query the inspection tasks records that Execution result is Executing
💡 NOTE
Sub-admins are only supported for Knowledge Q&A and M7 configuration queries; they do
not support executing inspection task execution record queries.
Alarm Query
Description Value Range
Location Name /
Room Name /
Alarm severity level Common Primary Critical
Alarm content or event Device offline
Peripheral offline
Firmware update failure
Configuration update failure
Peripheral firmware update failure
Wireless mic low power
Sensor low power
Sensor upgrade failure
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Network disconnection
Range of last alarm time /
Examples:
Query alarm with content is device offline
Query alarm with content is device offline and room name is test
Query alarm with severity level is common or primary
💡 NOTE
Sub-admins are only supported for Knowledge Q&A and M7 configuration queries; they do
not support executing alarm queries.
Active/Resolved Alarm Feedback Query
Description Value Range
Location Name /
feedback content /
Urgency level High Medium
Low
Progress status, only active feedback support this filed Unprocessed
Processing
Examples:
Query active alarm feedback with high urgency
Query resolved alarm feedback with status unprocessed
Query all active alarm feedback
💡 NOTE
Sub-admins are only supported for Knowledge Q&A and M7 configuration queries; they do
not support executing alarm feedback queries.
Alarm Summary
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Description Value Range
Location Name /
Examples:
Perform alarm summary in the region test
Summarize all alarms in test
💡 NOTE
Sub-admins are only supported for Knowledge Q&A and M7 configuration queries; they do
not support executing alarm summaries.
M7 Query and Generation
M7 statements are used for device configuration in the format of Key=Value, e.g.,
screensaver.timeout=30, lang.gui=English
Description Value Range
Device Model /
Examples:
Generate config, open screensaver, model is MeetingBoard 65
Query m7, screensaver.enable=1, model is MeetingBoard 65
Generate config, open screensaver and set wait time to 60, model is
Meetingboard 65
💡 NOTE
This command requires specifying the device model to execute, such as MeetingBoard 65 or
SIP-T54W.
Device Query/Associated Device Query
Description Value Range
MAC address usually 12 hexadecimal numbers, format may be
01:23:45:67:89:AB; may also be af0001000817
Device status Pending
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Offline
Online
Device name /
Unique SN code /
of the device
Device model /
Public IP /
address
Private IP /
address
Device firmware /
version
Active status Active
Inactive
Software /
Software version /
Assign status Assign
Unassigned
Examples:
Query devices with offline status
Query devices with firmware version 328.32.255.0
Query devices with IP address 172.32.255.255
💡 NOTE
Sub-admins are only supported for Knowledge Q&A and M7 configuration queries; they do
not support executing device queries or associated device queries.
Reboot, Reset
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Descript Value Range
ion
Execution Immediate, One-time task, Daily, Every Week, Every Month
cycle
Execution /
time
Days of /
executio
n
Device The query conditions are same with query device, and batch
informat device execution is supported, but the scope of device execution
ion must be clearly defined, such as device status, MAC address, etc.
Examples:
Restart online devices
Restart online devices at 4:00 AM on the 1st of every month
Restart online devices at 12:00 PM every Wednesday and Thursday
💡 NOTE
Sub-admins are only supported for Knowledge Q&A and M7 configuration queries; they do
not support executing restart, reset. If the execution time of a task is not specified, it will
default to immediate execution.
Device Diagnosis
Desc Value Range
ripti
on
Diagn One click export
ostic Packet capture
tool Export system log
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Export configuration file
Configuration backup
Network detection
Screen capture
Remote control
Health check
Devic The query conditions are same with query device, and batch device
e execution is supported, but the scope of device execution must be
infor clearly defined, such as device status, MAC address, etc.
mati
on
Examples:
Export system logs for device with IP address 192.168.1.1
Perform packet capture for device with MAC af0021017800
💡 NOTE
Sub-admins are only supported for Knowledge Q&A and M7 configuration queries; they do
not support device diagnostics.
Update Configuration
Des Value Range
cri
pti
on
Con Requires device configuration modification, can be M7 statements, in
fig the format of Key=Value, e.g., screensaver.timeout,
ura screensaver.timeout=30, lang.gui; or configuration function
tio description, e.g., enable screensaver, screensaver wait time 20s
n
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Dev parameters same as device query, only support single device
ice configuration modification or same model device configuration
inf modification
orm
ati
on
Update device config, switch tracking mode to auto frame for MAC
af0021017800
Update configuration with screensaver.enable=1 for model MeetingBoard 65
💡 NOTE
Sub-admins are only supported for Knowledge Q&A and M7 configuration queries; they do
not support executing configuration updates.
Only for redirection
The following features only support intention recognition, do not support
parameter extraction, and will redirect to corresponding function page after
intention recognition
Add conference room
Update firmware
Add device
Query or modify alarm notifications or alarm rules
Enterprise Information Query
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Room Hierarchy
Introduction
You can build the workspace by adding/editing/deleting hierarchical structures
(country, state/province, city, park, building) according to the actual situation of
the enterprise.
Procedure
1. Sign in to YMCS.
2. Click WorkSpace > Rooms.
3. Click
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on the right side of the hierarchy to add/edit/delete the hierarchy.
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Inspection
Inspection Task
Introduction
Under the traditional operation and maintenance method, the inspection of
conference rooms requires manual inspection one by one, which is inefficient.
However, through the remote monitoring function of the equipment
management platform, the inspection process can be simplified and a report can
be generated to help you quickly Understand the health and usage of all your
devices.
Create Inspection Task
1. Log in to YMCS.
2. Click Workspace Management > Inspection > Inspection Task > Add.
3. Edit the inspection task information and click Save.
Task Name: Name the inspection task.
Execution Mode: Select the time and period to execute the task.
Range: Select the equipment range for inspection. You can select all devices, devices of
any space, or customize any devices.
Report Type: Select the type of report generated.
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Summary Report: Only generate one report for the inspection range.
Separate Report: Generate a report for each device within the inspection range.
Recipient: Select the administrator as the notification target of the inspection results, and
the administrator will be notified via email.
Manage Inspection Task
1. Log in to YMCS.
2. Click Workspace Management > Inspection > Inspection Task.
3. All inspection tasks you created will be displayed in the list.
View inspection tasks
1. In the inspection task list, check the task status, execution mode, execution time, and other
information.
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Edit Inspection Task
💡 NOTE
You can only edit paused tasks.
1. In the inspection task list, click
> Edit on the right side of the task.
Pause/Continue/End Inspection Task
In the inspection task list, click
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> Pause / End on the right side of the active periodic task, pause/end the task.
In the inspection task list, click
> Continue on the right side of the paused task, continue the task.
Delete Task
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💡 NOTE
Only finished tasks can be deleted.
1. In the inspection task list, click
> Delete on the right side of the task.
Execution Record
Introduction
For the finished inspection task, you can view its corresponding execution
record to learn whether the task was successfully executed, the reason for the
execution failure, the execution time, and other information.
Procedure
1. Log in to YMCS.
2. Do one of the following to enter the execution record:
Click Workspace Management > Inspection > Inspection Task, and click Record on the
right side of any task.
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Click Workspace Management > Execution Record.
3. Check the task execution record. Under the execution result field, you can check whether
the task is executed normally and whether there are any exceptions in the inspection
results. For tasks that perform abnormally or fail, you can check the specific reasons.
View Report
Introduction
Based on the inspection tasks you create, corresponding reports will be
generated to help you understand the health status and usage of the device.
The inspection content included in the report is as follows:
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Inspec Description Exception handling Supported
tion suggestions device
conten models
t
Device Check the If the host device is offline, it All room
Status online status of is abnormal. It is devices
the host device. recommended to check
whether the device network
connection is available and
whether the device
management service is
disabled.
Alarms Check whether If there are active alarms on All room
there are active the host device, it is devices
alarms on the abnormal. It is recommended
device. to check the corresponding
alarm records and handle
them according to the
suggestions.
Periphe Check the If there are offline All room
ral information of accessories, it is abnormal. It devices
Status each accessory is recommended to check
connected to whether the accessory
the host device, connection is normal.
including:
model, firmware
version, and
online status.
CPU Check the CPU If the CPU usage of the host Android
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Usage usage of the device has reached 90%, it is conference
host device in abnormal. Please check and room device
the past 24 stop unnecessary running
hours. tasks.
Memor Check the If the memory usage of the Android
y memory usage host device has reached 90%, conference
of the host it is abnormal. Please check room device
device in the and stop unnecessary
past 24 hours. running tasks.
Storage Check the If the remaining storage space Android
Space remaining of the host device is less than conference
storage space of 500MB, it is abnormal. Please room device
the host device. clean up the useless files
stored on the device in time,
or try to restore factory
settings if necessary.
Related Check whether If an updated version is All room
Device the device detected, it is abnormal and it devices
Firmwa firmware is recommended to upgrade
re version needs to the device to the latest
be updated. version.
Procedure
1. Log in to YMCS.
2. Do one of the following to enter the execution record:
💡 NOTE
Viewing reports is not supported on devices that failed to execute.
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Click Workspace Management > Inspection > Inspection Task, click Record > View on
the right of the completed task.
Click Workspace Management > Inspection > Execution Record, and click View on the
right side of any record.
3. View various inspection results in the report. Support clicking Download to download the
report locally.
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Room Management
Add Rooms
Procedure
1. Sign in to YMCS.
2. Click WorkSpace > Rooms > Rooms > Add.
3. Edit the name, the location, the capacity, and the description of the room according to the
actual situation of the room in the enterprise.
4. Click Save, and the room is created, or click Save and Add Another and repeat the above
operation to continue creating rooms.
Import Rooms
Introduction
If you want to quickly add multiple rooms or modify room information in batch,
you can import rooms in batch. You need to download the template, add
multiple rooms or export rooms, edit the room information, and then import
the file into YMCS.
Procedure
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1. Sign in to YMCS.
2. Click WorkSpace> Rooms > Rooms > Import.
3. Click Download Template. Edit the device information according to the guidance in the
template.
4. Save the file and upload it.
5. Click Upload.
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Manage Rooms
View the Room List
1. Sign in to YMCS.
2. Click WorkSpace > Rooms > Rooms.
3. View the meeting room list with information such as the number of people in the room, the
status of the room, and the description.
Move a Room
1. In the room list, select the desired rooms and click Move.
2. Select the desired floor and click Confirm.
Assign a License
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Introduction
You can view the premium licenses owned by the enterprise in the Order
Management module and assign the licenses to rooms. Therefore, you can use the
remote control feature on the devices in the room.
Procedure
1. In the room list, do one of the following:
Select rooms and click Assign License.
Click Assign on the right side of the desired room.
2. Confirm your action in the pop-up window.
3. You can see the assigned license under the column of License.
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💡 NOTE
Only one premium room license can be assigned to a meeting room.
For meeting rooms that have been assigned a license, you can continue
to use the Premium Meeting Room features for 14 days after the license
expires. To ensure the continued use of services and features, it is
recommended that you make a service purchase within these 14 days.
Remove a License
1. In the room list, select rooms and click Remove License.
2. Confirm your action in the pop-up window.
View Room Information
1. In the room list, click the desired room name to view the room details.
Edit Room Information
1. In the room list, click Edit on the right side of the desired room.
Delete Room
1. In the room list, click Delete on the right side of the desired room.
Room Strategy
Function Overview
Support the configuration of the reservation strategy, release strategy, and room
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panel for meeting rooms to ensure effective management.
Configure a Single Meeting Room
1. Log in to YMCS.
2. Click Workspace > Room Strategy
3. Click the name of any meeting room or the configuration on the right.
4. Edit the following configurations:
Reservation Strategy
💡 TIP
If a template has been configured, you can use it directly for efficient
configuration.
Room-based Reservation: Can configure whether reservation is supported on the
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RoomPanel.
Sensor auto-schedule: Need to use with Yealink smart sensors. After it is turned on, when
the sensor detects a person, it will automatically make a room reservation.
Advance reservation days: The number of days the meeting room can be reserved in
advance.
Single Appointment Duration: The duration of a single room reservation.
Release Strategy
💡 TIP
If a template has been configured, you can use it directly for efficient
configuration.
Release Strategy: After enabling, users will be allowed to release Room resources via
doorplates/sensors, etc., before the schedule ends.
Release Mode: Can select multiple release methods, support multiple selection.
Automatic Release of Meeting Room for Untimely Check-in: Meeeting room
schedules will be automatically released if not check in on time. Time rule requires the
Meeting Room Check-in rule being enabled.
When the sensor detects no presence persisting X minutes auto release
RoomPanel
💡 TIP
If a template has been configured, you can use it directly for efficient
configuration.
Display Settings: Support custom door page, home page background image, and
corporate logo image
💡 NOTE
This function applies only to the Yealink RoomPanel whose device mode
is selected. If the thired-party conference sevice is used, skip this
configuration item.
View the Room Details
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Introduction
You can manage meeting rooms on the room details page.
Go to the Details Page of a Room
Procedure
1. Sign in to YMCS.
2. Click WorkSpace > Rooms > Rooms.
3. Click the room name to go to the detail page of the room.
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View the Details of a Room
Procedure
1. On the details page, do one of the following:
Click
to edit the room information.
View information about the number of people in the room, the total number of devices,
and the floor location of the room.
Check the status of this meeting room.
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View and Manage Devices in a Room
Procedure
1. On the details page, do one of the following:
Click
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to switch to card or list view.
Click Edit on the right side of the device to edit the device information.
Click Details on the right side of the device or click the device name to go to the details
page of the device.
Click Release on the right side of the device to remove this device from this room.
Select devices and click Update Firmware, Reboot, Rest to Factory, and Delete to
manage devices in batch.
Click Import, edit and upload the template to upload a batch of devices.
Click Export and click
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in the top-right corner to download the device list locally.
Click Add to add devices to this room.
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View the alarm list of a Room
Procedure
1. On the room details page, click Alarm to view the alarm events that exist for devices in that
room.
Remote Control
Procedure
1. On the room details page, click Remote Control to remotely control the device.
Digital Signage
You can create digital signage and publish it to the screens of devices inside the
meeting rooms. For more details, please refer to Digital Signage.
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Insight
Introduction
By integrating spatial device data, YMCS offers a meeting room data insight
feature that helps you more efficiently assess meeting room usage, understand
resource utilization levels, and perform more effective and practical resource
coordination.
How to Use
1. Log in to YMCS.
2. Click Workspace> Insight.
3. Set Working Time Period to calculate meeting room utilization rates.
4. Each small grid represents the aggregated number of rooms within the corresponding
usage and occupancy levels. The deeper the green in the small grid, the greater the number
of rooms it encompasses. Each large block represents the aggregated number of rooms
with usage or occupancy that are below average, moderate, or above average.
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5. Hovering over any block on the heatmap will display a selection box in the upper-left
corner, enabling you to select the area. Multiple areas can be selected simultaneously, and
the data in the right-hand room list will be filtered to display corresponding room
information.
6. Hovering over a grid on the heatmap will display the rooms' quantity, usage and occupancy
level. Clicking a gird allows you to view the corresponding room data in the right-hand list.
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7. After clicking the usage rate/occupancy rate bar, the corresponding area on the heatmap
will be selected, and the data in the right-hand list will be filtered to display the
corresponding room information.
Room Usage
Real-time Statistical Indicators: You can view meeting room statistics, the number of
meeting rooms in use, the number of available meeting rooms, occupancy statistics, and
device statistics.
Meeting Room Usage Heatmap Grid and Meeting Room List:Displays the names of
meeting rooms with excessively high/low utilization or occupancy rates, along with their
allocated devices.
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💡 NOTE
Usage Rat: Total usage time of the meeting room within the selected time range / Total
working time ("Usage time" refers to the duration of device calls during meetings in the
meeting room).
Occupancy Rate: The average maximum number of people detected per meeting within the
selected time range / Capacity of the meeting room ("Maximum number of people detected"
comes from the cameras/sensor devices in the meeting room, referring to the peak number
of people detected during a meeting).
Click Room Name to enter the specific meeting room details page.
Insight Analysis: The AI assistant will summarize meeting room usage issues and provide
suggestions.
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Usage Trend: The trend of changes in the total usage frequency and duration of all
meeting rooms within the current space ("Usage" refers to device calls in the meeting
rooms).
Device Usage
Ranking of Meeting Call Duration: Select specific devices to view the call duration of the
device series in each meeting room during the selected time period, along with the
meeting room name and the quantity of the current devices in that meeting room.
Call Frequency Ranking: Within the selected time range, rank the call duration and
frequency for each device in the currently viewed device series. Sorting direction can be
switched, and information such as device MAC address, model, and the meeting room it
belongs to is provided.
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Manage Devices within a Room
Add Devices
Procedure
1. Sign in to YMCS.
2. Click WorkSpace > Devices > Add.
3. Edit device-related information.
MAC: Enter the MAC address of the device. MAC must and can only contain 12 letters or
numbers, the length is limited to 12-17 characters, the characters that can be entered
include 0-9, A-z, "-", ":", for example, 00-15-65-1a-2b-3c, 00:15:65:1a:2b:3c,
0015651a2B3c.
Machine ID: Enter the Machine ID of the device. The Machine ID is the SN corresponding
to the body sticker or the Machine ID displayed in the device status information.
Model: Select the device model.
Device Name: Enter the device name.
Room: Select a room to which the device belongs.
4. Click Save and the device is created; or click Save and Add Another and repeat the above
operation to continue creating devices.
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FAQ
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Do I need to add the room device again in the WorkSpace module
if I have added it in the Device module?
Meeting room devices are synchronized between Device and WorkSpace
modules. If you have already added room devices in the Device module, you
don't need to add them again in the WorkSpace module.
Similarly, if you have added it to the WorkSpace module, you don't need to add
it again in the Device module.
Why can't I find the room device under a meeting room in the
WorkSpace module after I added the room device in the Device
module?
Meeting room devices are synchronized between Device and WorkSpace
modules.
Please make sure that you have assigned the room device to a meeting room.
You can view all meeting room devices, including unassigned devices, in the
root node. Find the device in the root node and assign it to a meeting room.
Once it's assigned, you will be able to see it in the meeting rooms.
Import Devices
Introduction
If you want to add devices or modify device information quickly, you can import
them in batch. You need to download the template, add devices in batch, or
export the devices, edit the device information, and then import the file into
YMCS.
Procedure
1. Sign in to YMCS.
2. Click WorkSpace > Devices > Import.
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3. Click Download Template. Edit the device information according to the guidance in the
template.
4. Save the file and upload it.
5. Click Upload.
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Manage Devices
View the Device List
1. Sign in to YMCS。
2. Click WorkSpace > Rooms > Devices.
3. In the device list, do one of the following:
View device information such as MAC address and model. Click
and choose the displayed fields.
Click Advanced to customize filtering conditions and find devices. You can also click
Save Search Label to save these filtering conditions as a label for future reference.
In the label area, click any label to view all device information associated with that label.
In the label area, click More > Label Management to sort, edit, or delete labels.
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Edit Device Information
1. In the device list, click Edit on the right side of the desired device.
Assign Devices to a Room
1. In the device list, click
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on the right side of the desired device and click Assign.
2. Select a meeting room in the pop-up window and click Confirm.
Remove Devices from a Room
1. Do one of the following:
i. Click WorkSpace > Rooms > Devices.
ii. In the device list, click
on the right side of the desired device and click Release.
iii. Click WorkSpace > Rooms > Rooms.
iv. Click the desired room name to go to the details page.
v. Switch to List View and click Release on the right side of the desired device.
2. Confirm your action in the pop-up window.
Update Firmware
1. In the device list, select devices and click Update Firmware.
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2. In the pop-up window, select the firmware version. For more information, refer to firmware
management.
3. Select Immediately or Scheduled Tasks to create a scheduled task and click Confirm.
💡 NOTE
If the device has an associated accessory, you can also select whether to update the firmware
for the accessory in the pop-up window.
Reboot
1. In the device list, select devices and click Reboot.
2. Select Immediately or Scheduled Tasks to create a scheduled task and click Confirm.
💡 NOTE
If the device is on an active call, the device will reboot after the call ends.
Reset to Factory
1. In the device list, select devices and click Reset to Factory.
2. Select Immediately or Scheduled Tasks to create a scheduled task and click Confirm.
💡 NOTE
Factory reset will remove all the customized configurations of the device.
Shut Down/Sleep/Wakeup
1. In the device list, select devices and click Shut Down / Sleep / Wakeup.
2. Confirm whether the device supports the operation. For supported devices, select
Immediately or Scheduled Tasks to create a scheduled task and click Confirm.
Configuration
1. In the device list, click Configure on the right side of the desired device. For more
information, please refer to Device Config.
Delete Devices
1. In the device list, select devices and click Delete.
2. Confirm your action in the pop-up window.
💡 NOTE
Platform-related data (except operation logs) will be erased after deletion and cannot be
recovered.
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View Device Details
For more information, see the details page of the device.
Device Details
Introduction
You can manage room devices on the device details page.
Go to the Details Page
1. Sign in to YMCS.
2. Do one of the following:
Click WorkSpace > Rooms > Devices and click a device name to go to the detail page of
the room.
a. Click WorkSpace > Rooms > Rooms and click a room name.
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b. In the room details page, switch to list view and click the device name or Details on
the right side to view the device details.
Device Basic Information
On the device details page, view the device model, MAC address, and other basic
information.
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Device Overview
On the device details page, click on Device Overview.
Hardware Information
Further check the device MAC, intranet IP, model, firmware version, connection
method and other hardware information. Click More to go to Details page.
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Active Alarms
Check the active alarms of the device in the past 7 days. Click More to jump to
Active Alarm List.
Quick Entry
The Quick Entry bar provides you with quick operations such as restarting,
taking screenshots, and shutting down the computer, allowing you to quickly
execute them with one click. Click More to jump to the Diagnosis page.
💡 NOTE
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For details about whether the device supports a certain operation, please
refer to: Supported Devices for Device Management Features.
Peripheral
View associated/paired devices. Click View to go to Peripheral page.
Account information
Check the account information reported by the device.
Working Status
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To view the cumulative online time of the device since the device was first reported, click
to view the online start and end time, etc. Detailed information.
Check how long the device has been working continuously.
💡 NOTE
Only Android device multi-mode V31 and above support this function.
Check the usage of device storage space, memory and CPU.
Click Refresh to refresh the current data.
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Diagnose
In the device details interface, click Diagnose.
Perform basic operations such as Reboot, shutdown, Sleep and so on.
Use methods such as packet capture and system log export to diagnose the device. For
more information, see Device Diagnostics.
View related files generated by the diagnosis in the history.
Configuration
In the device details interface, click Configuration.
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For more information, please refer to: Configuration.
Peripheral
1. On the device details interface, click Peripheral.
2. (Optional) Click to switch Topology / List View to view associated devices/paired devices.
💡 TIP
For MVC devices that contain multiple camera devices, you can configure
individual cameras in a targeted manner to ensure personalized operation
of the camera.
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1. Switch to List View.
2. Click Camera Settings on the right side of the camera device (needs to be
online).
3. Perform relevant configurations.
Details
On the device details interface, click Details. Check the detailed information of
the device, such as: device online time, handle charging status, etc.; support
manual re-acquisition.
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Digital Signage
Introduction
You can use the "Digital Signage" service provided by YMCS to improve the
efficiency of information transmission for your smart office building. By
publishing welcome messages, important news, and thoughtful reminders on
device screens in different spaces of the enterprise, you can add highlights to
the smart office environment while effectively enhancing the promotional effect
of the corporate culture image.
Prerequisites
The YDS software on the playback device needs to be version V48.25.x or above.
Before publishing digital signage, ensure that the device has enabled the screensaver
function and selected information display (Settings > Display > Screensaver).
Digital signage can only be published to the devices connected to rooms.
Procedure
Upload and Manage Media Content
1. Sign in to YMCS.
2. Click Digital Signage > Content > Media.
3. Click Add > Upload Image/Video / Add URL.
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4. Upload media that meet the format and size requirements, and click Add.
💡 NOTE
If you need to add a URL as a media, please enter the correct format starting with https.
💡 TIP
When the media occupies a large amount of memory, leaving the upload page
during the upload process may cause the upload to be interrupted.
You can click Transfer Queue to view the progress of media uploads.
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5. After successful upload, manage the media in the media list.
Select a group to view media in each group separately; supports adding, renaming, and
deleting groups.
Click
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> Transcode to the right of any video material, then select the encoding format,
resolution, and frame rate to transcode the video material. In what situations is it
suitable to transcode video materials?
Click
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> Transcode records to view the transcode records of successful, in-progress, and failed
transcodes over the past 7 days.
Click
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> Publish to Teams. For more information, please refer to: Use Digital Signage in
Microsoft Teams Rooms Pro Management.
Click
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> Copy to duplicate the media.
Click
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> Copy to to duplicate the media to another group.
Click
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> Move to move the media to another group.
Click
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> Delete, and choose whether to synchronize the deletion with associated digital
signage.
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💡 NOTE
Only video materials support transcoding.
Create and Manage Card Content
You can combine and edit relevant media to create card content for display on
devices.
Create Card Content
1. Sign in to YMCS.
2. Click Digital Signage > Content > Card.
3. Click Create.
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4. Customize the content name and canvas ratio, and click Next.
5. On the left side of the interface, select media or components; click/drag them to the
canvas; click on the corresponding media or component on the canvas to select it; adjust
the size, copy, paste, and arrange the media or components on the right side of the
interface.
Medias: Medias uploaded in the media management.
Components: Components provided by the system, as explained below:
Component NameDescriptionCalendarSupport adding meeting schedules.
Only supports:
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1. O365 schedule synchronization
2. Display of schedule information in meeting rooms equipped with door signs. If
calendar integration services are not used or there are no door sign devices in the
enterprise, this component cannot be practically used.Room InfoSupport adding and
displaying meeting room information.ImageSupports adding and displaying images, as
well as background color settings.VideoSupports adding and displaying videos.Web
PageSupports adding URLs and displaying corresponding web pages. You can choose to
add URLs by manual input, media library, or monitor wall.TextSupports adding and
displaying text.CarouselSupports adding multiple images/videos to display them in
rotation. Up to 10 media can be uploaded.MessageSupports adding messages that will
scroll during playback.TimeSupports real-time display of the current date and
time.SensorSupports selecting sensor devices within the enterprise and displaying
corresponding temperature and humidity.QRSupports generating corresponding QR
code images by inputting website URLs.
💡 NOTE
A license is required for selecting the monitor wall in the Web Page
widget.
1. Click Save to save the card content, or click Save and Publish to immediately publish the
content to the device.
Manage Card Content
1. Sign in to YMCS.
2. Click Digital Signage > Content > Card.
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3. Perform any of the following:
Select a group to view the content within each group, you can adding, renaming, and
deleting groups.
Click
> Publish to Teams. For more information, please refer to: Use Digital Signage in
Microsoft Teams Rooms Pro Management.
Click Edit on the right of any media to edit the card content.
Click
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> Copy on the right of any media to copy the content.
Click
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> Copy to on the right of any media to copy the content to another group.
Click
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> Move on the right of any media to move the content to another group.
Click
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> Delete on the right of any media and confirm in the pop-up window.
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Template management
The template management has preset templates suitable for various occasions.
In addition, you can also customize templates for reuse in the future.
1. Log in to YMCS.
2. Click Digital Signage > Template.
3. Do one of the following:
Preview templates by category.
Select the appropriate template according to your needs, hover the mouse over the
thumbnail, and click Start Design. You will be redirected to Card Content editing
interface, you can make further edits based on this template.
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Hover over the thumbnail of any template and click
> Edit.
Hover over the thumbnail of any template and click
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> Delete.
Click Create templates in the upper right corner to customize the template for future
use. For more information, please refer to: Card Content.
PlayList
Create PlayList
Make cards/media into playlists for playback.
1. Log in to YMCS.
2. Click Digital Signage > PlayList > Create.
💡 NOTE
A maximum of 50 content pages can be added to a single playlist.
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3. Name and group the playlist and click Next.
Select the card/media/existing playlist on the left side of the interface; click to add to the
editor on the right.
You can drag the content to adjust the order; a preview video will be displayed for you at
the top of the editor.
You can check the box below to select a video and perform operations such as editing
playback duration, deletion, etc.
1. Click Save and the playlist will be saved; or click Save and Publish to publish playlist to
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the device.
Manage playlists
1. Log in to YMCS.
2. Click Digital Signage > PlayList.
3. Do one of the following:
Select a group to view the playlists in each group separately; support adding, renaming,
and deleting groups.
Click Edit on the right side of any playlist to edit the playlist content.
Click on the right side of any playlist
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> Move; or check the playlist, Click Move to move the content to another group.
Click on the right side of any playlist
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> Delete, or check the playlist, Click Delete and confirm twice in the pop-up window.
Publish Information to Specific Device/Space
1. Log in to YMCS.
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2. Perform any of the following actions:
Click Digital Signage > Content > Media , and click Publish on the right of any media.
Click Digital Signage > Content > Card , and click Publish on the right of any content.
Click Digital Signage > PlayList, and click Publish on the right of any playlist.
Click Digital Signage > Publish > Create.
3. Edit the specific information for the publish.
Publish Name: Name the publish.
Type: Select media/card/playlist.
Publish Content : Select the content to be published, and you can click Details on the
right for a preview.
Content Playback Mode: Select the time and cycle for content playback. The release
time supports selecting a time zone.
Publish Object: Select the specified device or space as the publish object.
Publish Scope: Select where the digital signage will be played.
4. Click Temporarily Save to temporarily save the publish in Publish Management; click
Publish to execute the publish according to the set time.
💡 NOTE
Playback methods include weekly repetition and one-time release,
supporting resource early download.
Resource early download: Video content is downloaded in advance
without affecting the device's performance
When selecting the space, the playback device bound to this space will
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automatically execute the publishing task, and the playback will be
automatically canceled when the device is unbound from the space
Publish Management
You can manage all publish actions and trace information such as publish time
and personnel.
1. Log in to YMCS.
2. Click Digital Signage > Publish.
3. Click
/
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on the right of a publish to enable/disable the publish.
💡 NOTE
Publishes with incomplete content cannot be enabled and need to be filled in before
publishing.
Click Edit on the right of any publish to edit it.
Click Delete on the right of any publish, or select content and click Delete .
Digital Signage Effect
In the published devices, the digital signage effect is as follows:
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Monitor
In the monitor page, you can understand the status of all released content in
real-time.
1. Log in to YMCS.
2. Click Digital Signage > Monitor.
3. (Optional) Select a region to view the publishing tasks in the corresponding region.
4. (Optional) Filter the corresponding tasks by MAC/task name, task status, and publish time.
Each card corresponds to a publishing task, and the publishing status will be displayed
on the task thumbnail: In Progress/Device Busy/No Content/Offline.
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💡 NOTE
In Progress: The device is playing digital signage.
Device Busy: The device is currently in use and the digital signage is paused.
No Content: The device is not currently playing any content.
Offline: No device detected or YDS is offline.
Click Cancel Play to immediately stop the device from playing the current task, and the
device execution status will change to "Manual End".
Click Remove Device to delete the device from the current page, but it will not cause the
device to be unbound from the platform. If you need to unbind, please go to the "Device
Management" page.
Click
> Related Task to view task execution details. Supports one-click adding tasks on the
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details page.
Click
> Sleep, select Immediately/Scheduled to screen off the device's display.
Click
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> Power Off, select Immediately/Scheduled to shut down the device.
Click
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> Remote Control, enter the Remote Control page.
💡 NOTE
Only if you have a remote control license, your interface will display the entrance to this
function.
Click
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> Restart, select Immediately/Scheduled to restart the device.
💡 NOTE
The operational support for various tasks is as follows:
Task Can Remo Vie Turn Shu Res Remo Devic Go to
cel ve w off t tar te e device
typ pla devi tas scre do t contr detai details
e y ce k en wn ol ls page
In Sup Sup Supp Sup Sup Supp Supp Support
Prog port por ort por por ort ort
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ress t t t
Devi Sup Sup Supp Sup Sup Supp Supp Support
ce port por ort por por ort ort
Bus t t t
y
No Sup Supp Sup Sup Supp Supp Support
Cont por ort por por ort ort
ent t t t
Offli Supp Sup Supp Sup Sup Supp Supp Support
ne ort por ort por por ort ort
t t t
Whether the screen can be turned to sleep, turned off, or remotely controlled,
please refer to the actual support of the device.
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Use Digital Signage in Microsoft Teams
Rooms Pro Management
Introduction
It supports the use and publishing of digital signage created by YMCS in
Microsoft Teams Rooms Pro Management.
Prerequisites
Teams App has Microsoft Teams Rooms Device with Pro License, and the version is 5.1 and
above.
The system version is Windows 10/11.
Procedure
Get content in YMCS
1. Sign in to YMCS.
2. In the Workspace Management, click Digital Signage > Content.
If you need to obtain the media content, enter Media and click
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> Publish to Teams on the right side of any media.
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If you need to obtain the card content, enter Card and click
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> Publish to Teams on the right side of any card.
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1. Click Copy in the pop-up window; meanwhile, you can click Re-generate to regenerate the
link and then copy a new one.
💡 NOTE
The original link will be invalid after it is regenerated. If you have published the content to
Microsoft Teams Rooms Pro Management, you need to replace the source in the digital
signage with the new link.
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Publish content to Microsoft Teams Rooms Pro Management
1. Access Microsoft Teams Rooms Pro Management.
2. Log in to the administrator account and select the Windows device assigned the
Professional Edition meeting room license.
3. Click Settings > Digital Signage > Add Source.
4. Edit relevant information and publish the digital signage. Among them, when configuring
to Select Source, you need to select Custom and fill in the link you obtained in YMCS.
For complete operations, please refer to: Teams Documentation—How to configure third-
party digital signage.
💡 NOTE
MOV Videos may have jerky playback in Teams Digital Signage, so it is
recommended to use MP4 Video. In addition, to avoid cropping, we
recommend using 16:9 ratio content.
If you have performed a Re-generate operation in YMCS, the original
link will be invalid. You need to ensure that the source is the latest link
before the digital signage can take effect.
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Manage digital signage in Rooms of Microsoft Teams Rooms Pro
Management
For Rooms that have been configured with digital signage, you can manage
them in Rooms.
1. Access Microsoft Teams Rooms Pro Management.
2. Log in to the administrator account and select the Windows device assigned the
Professional Edition meeting room license.
3. Click Rooms.
4. Select a room that has configured with digital signage.
5. Click Settings > Digital Signage. For more information, please refer to: Teams
Documentation.
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Calendar
Introduction
In the Calendar, you can overview the information and status of all meeting
rooms of the enterprise at each time period, including meeting time and other
information.
View Calendar
Procedure
1. Log in to YMCS.
2. Click Workspace > Calendar.
3. Check the conference room status through the following operations:
: Filter meeting rooms with a specified capacity.
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Refresh the interface.
: Select a date.
Hover the mouse over any conference room on the left to view the detailed information
of the conference room, including location, capacity, conference room type, etc.
Click the name of any conference room on the left to view the schedule of that
conference room.
Click any schedule to view the meeting time. As an administrator, you can delete the
schedule.
Synchronize O365 calendar to YMCS
Prerequisites
You have integrated O365 calendar in Integration.
Procedure
1. Log in to YMCS.
2. Click Workspace > Calendar.
3. (Optional) If the O365 calendar has not been bound yet, please click Setting.
4. If the O365 calendar has been successfully bound, the calendar data will be automatically
synchronized to YMCS; you can also click Sync in the upper right corner to manually
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synchronize the calendar data immediately.
💡 NOTE
The scope of synchronized calendar data includes: calendar resource
accounts in O365 and calendar data associated with each resource
account.
Synchronize meeting information on RoomPanel to YMCS
Prerequisites
Users reserve meetings through YRD software on RoomPanel, and the
RoomPanel used must be assign to the room.
💡 NOTE
Please contact Yealink Support to obtain the corresponding firmware
version of RoomPanel.
Procedure
1. Log in to YMCS.
2. Click Workspace > Calendar.
Meetings scheduled through RoomPanel will be displayed in the corresponding meeting
room on the Calendar page.
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Reservation, cancellation, and other operations performed by users through RoomPanel
will be synchronized to YMCS in real-time.
If the bound room is an O365 calendar resource account, the appointment, deletion, and
modification of the schedule will also be synchronized in the O365 calendar.
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Floor Plan
Introduction
Maintain the floor plan of the enterprise space to visually manage floor
resources. And these can be displayed on devices at various locations through
digital signage.
How to Use
Create Space
Click Workspace > Floor Plan> Go Now to create the enterprise space.
Create Map
Method 1
1. Enter the floor space node.
2. Click Create directly.
Adjust the canvas scale and upload the background to create the map base according to
the actual spatial distribution of the floor.
Drag resources from the left panel to insert meeting rooms, workstations, drawing tools,
signboards, etc.
You can bind meeting room resources to specific meeting rooms.
Use the page settings on the right panel to adjust the canvas scale, background, zoom
method, and transparency.
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Method 2
1. Click Import FloorplanSupports importing image or CAD file and modeling as 2D maps
and 3D maps.
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Floor Management
Click Floor Plan, select the floor, and view information such as the space
name, time, floor plan.
Supports switching between 2D and 3D maps.
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Use Digital Signage to display maps.
Click Copy URL
Click Digital Signage > Content > Custom Card > Create.
In the widget pane, select Web page and paste the URL copied from Floor Plan into the
editor on the right.
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Click Save and set up a task to publish the map floor to the devices.
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Monitor Wall
Introduction
By viewing the monitor wall, you can have a comprehensive and real-time grasp
of various data and conditions of the device of each enterprise without the need
for frequent manual refreshes.
Prerequisites
Please contact and provide the email of your account to the Yealink Support in order to
enable this feature.
Only super admin can use this feature, normal users can obtain a link from the super admin
and enter the link to view the monitor wall.
View the Monitor Wall
Procedure
1. Log in to YMCS.
2. Click Monitor Wall.
3. Hover the mouse over the thumbnail of the monitor wall and click View.
4. View various indicators of the device in real time on the monitor wall.
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N Description
u
m
be
r
1 Current time.
2 The total number of rooms.
3 Device status. Count the total number of devices and the number and
proportion of online/offline/pending devices.
4 Model statistics. Count different types of device and their quantities.
5 Top 5 Active Alarm Types. Count the 5 largest existing alarm types.
6 Active alarm records. Count the largest number of active alarms and
their detailed information, including: device name, room name, and last
alarm time.
7 The number of new alarms in the past 7 days. Statistics of the number
and severity of daily alarms in the past 7 days.
8 Problem Feedback Record.Count the feedback and their detailed
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information, including: content, room name,and feedback time.
Set the Monitor Wall
Procedure
1. Log in to YMCS.
2. Click Monitor Wall.
3. Click
> Settings in the lower right corner of the thumbnail of the monitor wall.
Data Refresh Period: Set the time for automatic refresh of the monitor wall. It will be
updated with real-time data at that frequency.
Access Whitelist: If not enabled, devices under any IP can access the monitor wall
through links; if enabled, only IP addresses in the whitelist can access.
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Copy the Link of the Monitor Wall
You can obtain the link of the monitor wall, which can be accessed by users in
the IP whitelist. They can view the specific content of the monitor wall, or
display it as material/content on Yealink Digital Signage or Third Party Digital Signage.
Procedure
1. Log in to YMCS.
2. Click Monitor Wall.
3. Click
> Copy Link in the lower right corner of the thumbnail of the monitor wall.
4. Make relevant settings, click Save.
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Teams Application Intergration
For PC Client
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💡 NOTE
You need to enable Teams notifications to receive device alert notifications and meeting
room feedback.
Add an integrated application
Procedure
1. Click Apps.
2. Search YMCS for the result.
3. Click Add to add apps to the Chat.
4. Click Log in to YMCS
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Rooms
Click Rooms > Room Card to view the device status, capacity, license,
deployment code, room capacity, expiration date, and other details.
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Add a Room
1. Click Rooms > Add.
2. Input the information about the room.
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Bind Device
Method 1
Click Room > Bind Device to connect the device to the meeting room.
Method 2
Click Room Card > Bind Device to connect the device to the meeting room.
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Devices
Click Devices > Device Card to view the device's basic information and manage
devices.
Alarm
Click Alarm > Alarm Card to access the alarm level and reasons.
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Click Alarm Device Card to view alarm details. Click Complete Processing if this alarm
issue has been handled.
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Feedback
Display the list of feedback issues for the meeting room, including pending and
resolved issues. Click Room Card to view details.
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Task
The task record list includes fields such as execution time, task name, task
mode, task type, execution result, and operation.
Settings
Here you can choose rooms to receive alarms and feedback in Chat; to
configure the room's alarm rule, please go Enterprise
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Chat
You can use YMCS to help you manage devices, receive device alarms, and room
feedback.
For Mobile Client
Add an integrated application
Procedure
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1. Click Apps.
2. Search YMCS for the result.
3. Click Add to add apps to the Chat.
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4. Click Log in to YMCS
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5. You can use the same features on the mobile version as on the web version.
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6. You need to enable Teams notifications to receive device alert notifications and meeting
room feedback.
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Issue
Alarm
Introduction
When a problem occurs to the device, for example, the call failure or firmware
update failure will be reported to YMCS. You can quickly locate the problem by
viewing the alarm details and diagnosing the devices.
Procedure
Go to Alarm List
1. Sign in to YMCS.
2. Click Workspace > Issue > Alarm.
(Optional) Select the room hierarchy in the left-side directory.
View the Alarm List
View alarm events, alarm severity, and other information in the alarm list.
You can filter alarms based on their severity level, including common, primary, and critical
alarms.
Additionally, you can filter alarms based on their status, including active, resolved, and
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ignored alarms.
Export Alarm Records
1. In the alarm list, click Export in the top-right corner.
2. Click
in the bottom-left corner to check the file locally.
Alarm Mute
You can enable the alarm mute feature for room devices. Once enabled, the
platform will refrain from triggering new alarms during the specified time
period.
1. In the alarm list, click Alarm Mute in the top-right corner.
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2. Click Add.
3. Set the parameters and click Save.
💡 NOTE
The alarm mute supports separate settings for different meeting rooms
View Alarm Details
1. In the alarm list, click Details on the right side of any alarm.
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2. Do one of the following:
Click Active Alarms or Historical Alarms to view the corresponding alarms.
Click Alarm card to view specific information, including Alarm ID, troubleshooting
suggestions and so on.
Click Complete Processing to mark it as resolved.
Click Export to export data.
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Feedbacks
Introduction
When troubles occur on a device, on-site personnel can fill out feedback on the
device, and the feedback will be summarized in the list of YMCS for efficient
handling by administrators.
Prerequisites
The device is connected to YMCS and the corresponding enterprise. For more
information, please refer to: Connecting to YMCS.
Procedure
💡 NOTE
If the enterprise has subscribed to the Advanced Meeting Room Order
and enabled Servicenow, the received feedback will be synchronized to
the Service Now.
Go to the Feedback List
1. Sign in to YMCS.
2. Click Workspace > Issue > Feedback (Bata).
(Optional) Select the meeting room hierarchy in the left-side directory.
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Marking as in Process
Mark the feedback as in process, indicating that someone is following up on the
issue.
1. Click on Process on the right side of any feedback and confirm in the pop-up window.
Marking as Completed
Mark the feedback as completed, indicating that the current issue has been
resolved.
1. Click on Resolved on the right side of any feedback.
2. Enter the remarks in the pop-up window and click Confirm.
Viewing Feedback
1. (Optional) Enter the feedback content in the search box for filtering.
2. Click on Active Issues / Resolved Issues to view the corresponding feedback.
General Issue
How can on-site personnel submit feedback on the device?
1. (Using MeetingBoard as an example) On the device's touchscreen, go to Device Settings >
General > Feedback.
2. Select the urgency level of the issue and describe the problem.
3. Click Submit.
Notification
Add Notification
Introduction
You can set alarm notification strategies based on notification recipients,
notification cycles, and other dimensions. When a device triggers a relevant
alarm and the notification strategy is enabled, the designated recipients will
receive notifications via email.
Procedure
1. Sign in to YMCS.
2. Click Workspace Device > Issue > Notification > Add.
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3. Edit the basic information and click Next.
💡 TIP
For Alarms, including Offline, Wireless mic low power, High CPU usage, Low storage space,
Network disconnection, Peripheral offline, Sensor low power, and High memory usage, you
can set up a recovery notification to be notified when they are resolved.
Name: Edit the notification name.
Content: Select Feedbacks / Alarms as the content.
Rooms: Select rooms to which the notification policy applies.
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Recipient: Select the notification recipient. You can select the emails of the enterprise
administrators or sub-accounts.
4. Click Alarms > Advanced Settings. You can customize the content of the alarm event
notifications you want to receive, and for the following types of alarm events, the system
supports automatic recovery status determination, and you can choose whether to receive
the corresponding recovery notifications.
💡 TIP
You can set recovery notifications for the following alarm events: Offline,
Peripheral offline, Wireless mic low power, Sensor lower power, and
Network disconnection. You will be notified when these alarm events are
resolved.
5. Click Confirm.
💡 NOTE
Once a notification is created, it is enabled by default. You can enable/
disable it in the notification policy list.
Manage Notification
Go to the Alarm Notification List
1. Sign in to YMCS.
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2. Click Workspace Device > Issue > Notification.
View Recipients
1. In the alarm notification list, click View under the column of Recipient to
enable or disable the alarm.
Enable/Disable Notification Strategy
1. In the alarm notification list, click
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/
the toggle under the column of Status to the enable or disable the alarm.
View Alarm Content
1. In the alarm notification list, click View under the column of Content to view
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the alarm content.
Edit Alarm Notification
1. In the alarm notification list, click Edit on the right side of the desired strategy.
Delete Alarm Notification
1. In the alarm notification list, click Delete on the right side of the desired
strategy and confirm the action in the pop-up window.
Alarm Rule
Introduction
You can configure alarm rules for various types of alarm events based on your
enterprise's actual alarm handling practices. This includes trigger times,
detection thresholds, and more.
Create an Alarm Rule
Procedure
💡 NOTE
If the enterprise has subscribed to the YMCS Room Pro License and
enabled ServiceNow, the alarm will be synchronized to the Service Now.
1. Log in to YMCS.
2. Click Issue > Alarm Rule > Add.
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3. Configure alarm rules.
Name: Edit the rule name.
Rule Content: Check the events included in the rule and define the trigger rules and
alarm levels for each event.
Associate Rooms: Select the meeting rooms to which the rule applies.
4. Click Save.
💡 NOTE
Android/Smart Screen/Windows conference devices have newly added
support for the Teams not sign in alarm type.
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Manage Alarm Rules
1. Log in to YMCS.
2. Click Click Issue > Alarm Rule.
3. Perform the following operations:
View the content, status, and creation time information of each rule. (Optional) Click
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to customize display fields.
In the rule list, click the toggle under any rule's status
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/
to enable/disable the rule.
In the rule list, click the edit icon on the right side of any rule to edit the rule information.
In the rule list, click the delete icon on the right side of any rule to delete the rule. The
meeting room associated with the original rule will automatically be disassociated.
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Scheduled Task
Add Scheduled Task
💡 NOTE
USB Management is newly upgraded for Personal Devices. For more
information about adding tasks of USB devices, see Ass USB Device Tasks.
1. Sign in to YMCS.
2. Click Device > Tasks > Scheduled Tasks.
3. Click Add.
4. Select a range and click Next.
Device Type: Select Phone Device, Room Device, or USB Device.
Devices: Select All, Site, Group,or Custom.
5. Edit the task information.
Task Name: Enter the task name.
Execution Mode: Select the execution mode as Immediately, One-time Task, Daily,
Every Week, or Every Month.
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Task Description
modes
Instant The task will be executed immediately.
task
One- The task will be executed once at the scheduled time you set.
time
task
Recurrin The task will be executed periodically at the scheduled time you
g task set (daily/weekly/monthly).
Task: Select the task type.
Task Execution Rule Does
Nam Conferenc
e e Room
Equipment
Support
Rebo Restart the selected device. √
ot
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Reset Restore factory settings for the selected device. √
to
Facto
ry
Confi Back up all device configuration files to avoid √
g situations where configuration files cannot be
Back recovered due to damage.
up
Updat Push resource files to the selected device. The same √
e type of resource only allows one selection for
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rce selected device.
Files
Updat Update firmware for the selected device. If multiple √
e different types of devices are selected, the firmware
Firm supported by different types of devices will be
ware retrieved.
Reset The display will be reset to the device's built-in default √
Scree display parameters.
n
6. Click Complete. The task will be executed according to your settings.
💡 NOTE
If you add multiple tasks for one device, those tasks are lined up to run in order
of their configured execution time.
If the device is offline, the task will not be executed.
If the task has not expired, it will be executed after the device is restored to an
online state.
Manage Scheduled Tasks
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💡 NOTE
USB Management is newly upgraded for Personal Devices. For more
information about managing USB device tasks, see Manage USB Device
Tasks.
Access the Scheduled Task List
1. Sign in to YMCS.
2. Click Device > Tasks > Scheduled Tasks.
View the Scheduled Task List
You can view the task type, the execution status, the execution mode, and other
information.
Click View under the Devices tab to see which devices are executing this task and their
device types.
View the Execution Record
1. In the scheduled task list, click Execution Record on the right side of the desired task.
2. The record includes the execution time and the execution status.
3. (Optional) Click Execution Details to view the execution result and the error reason of each
executing device.
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Edit Scheduled Tasks
4. In the scheduled task list, click
on the right side of the desired pending or paused task and select Edit.
Pause Scheduled Tasks
1. In the scheduled task list, click
on the right side of the recurring task and select Pause.
Resume Scheduled Tasks
1. In the scheduled task list, click
on the right side of the desired paused task and select Continue. If the task has not
expired, the task will be executed and completed on the time you set.
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End Scheduled Tasks
1. In the scheduled task list, click
> End.
💡 NOTE
If you terminate an executing scheduled task, the task will continue to be
executed until it completes. However, if you terminate a one-time or
recurring task, it will no longer be executed.
Delete Scheduled Tasks
1. In the scheduled task list, click
> Delete.
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Workspace Management
Features and Their Supported
Devices
💡 TIP
*Please contact Yealink Support for the specific firmware version that is supported.
-This feature belongs to YMCS and does not require support from terminal devices.
Blank cells indicate that the device model does not support this feature.
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# Yealink Management Cloud Service(YMCS)_User Guide.pdf - Pages 781-800
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Yealink Management Cloud Service(YMCS) U...
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Remote Control
Introduction
You can remotely operate the touch screen of the MVC device and troubleshoot
problems through remote control. Due to data security, YMCS only accesses data
on the touch screen and does not store it during remote control.
Prerequisites
You have assigned the remote control license to the meeting room.
Do one of the following:
If your enterprise is located in EU region, please refer to the network requirements of
remote control under EU region and open the relevant domain name and port;
If your enterprise is located in US region, please refer to the network requirements of
remote control under US region and open the relevant domain name and port.
If your enterprise is located in AU region, please refer to the network requirements of
remote control under AU region and open the relevant domain name and port.
If your enterprise is located in UAE region, please refer to the network requirements of
remote control under UAE region and open the relevant domain name and port.
You can simultaneously control multiple devices in one room, currently supporting up to 2
devices.
The device status needs to be online.
The remote control feature is enabled.
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The device owner allows you to remote control. For more information, see device
authorization status-general issues.
Procedure
Remote Control in a Room
1. Sign in to YMCS.
2. Click WorkSpace > Rooms > Rooms.
3. Click the desired room name to go to the details page.
4. Click Remote Control.
5. Click Remote Control on the right side of the desired device; (optional) if the device has
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peripheral devices, you can choose to control only the device or control the device and its
peripheral devices.
💡 NOTE
You can simultaneously control 2 devices in one room.
1. Wait for the response from the device to start the remote control, and the remote control
will end automatically when its duration is more than 45 minutes.
💡 NOTE
For Android devices, you need to enter the local administrator password.
2. Please refer to the user's guide of each device to operate the device and
troubleshoot the problem.
💡 TIP
Click End in the upper right corner of the interface to end control; in the left
navigation bar, click End Control below the device to end control of the
device.
If you control multiple devices, you can drag and drop windows to change
the display ratio of each screen.
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Hover the mouse over
to view the devices current bandwidth, delay, packet loss and other
network information.
Remote Control Specific Device
1. Sign in to YMCS.
2. Click WorkSpace > Rooms > Devices.
3. Click the desired device name to go to the details page.
4. Click Remote Control.
5. Click Remote Control on the right side of the desired device; (optional) if the device has
peripheral devices, you can choose to control only the device or control the device and its
peripheral devices.
💡 NOTE
You can simultaneously control 2 devices in one room.
6. Wait for the response from the device to start the remote control, and the remote control
will end automatically when its duration is more than 45 minutes.
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💡 NOTE
For Android devices, you need to enter the local administrator password.
7. Please refer to the user's guide of each device to operate the device and
troubleshoot the problem.
💡 TIP
Click End in the upper right corner of the interface to end control; in the left
navigation bar, click End Control below the device to end control of the
device.
If you control multiple devices, you can drag and drop windows to change
the display ratio of each screen.
Hover the mouse over
to view the devices current bandwidth, delay, packet loss and other
network information.
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Configuration
Introduction
You can edit the CFG parameters with the text editor and choose configuration
options with the GUI editor. After pushing the configuration to the device, the
configuration you've set will take effect on the device.
💡 TIP
You can refer to Administrator Guide of each device to understand the
functions and corresponding configurations of display, audio and video,
conference platforms, and network settings.
Set Parameters via GUI Editor
Procedure
1. Sign in to YMCS.
2. Do one of the following:
If you need to configure a specific device, go to the Device Details page and enter the
Configuration Management interface, or click Configure on the right side of the desired
device in the device list.
If you need to configure devices of the same model in any space, enter Configuration
page and then click Configuration on the right side of the device.
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💡 TIP
Click View on the Configuration status of each device to check the current config.
3. Click GUI Editor.
4. From the left navigation menu, select the module you need to configure. On the right side,
set the desired parameters.
💡 TIP
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You can click Enable All, Disable All, or Reset to perform the batch operation
quickly.
If the device is offline, it will pick up the updated configuration when it comes
back online.
The green bubble on the right side of the configuration item displays the number
of configurations that have been selected.
5. Click Save.
6. Choose the way to synchronize with Sub-sites.
Only synchronize the content of this modification: For the sub-space, only update the
modified/added configuration of this time and keep the original content of other
configurations.
Synchronize all configuration items: For the sub-space, reset them to the current
configuration of this level.
7. Choose the coverage strategy.
Overwrite lower-level area configuration content: Based on the effective scope of the
configuration, it will be fully applied to subordinate sites.
Do not overwrite the configuration content of the subordinate region: For already
configured items at the subordinate level, the parameter values will not be overwritten
by this save.
8. Click Confirm.
Set Parameters via Text Editor
Prerequisites
MVC/TVC/ZVC do not support Text Editor.
Procedure
1. Sign in to YMCS.
2. Do one of the following:
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If you need to configure a specific device, go to the Device Details page and enter the
Configuration Management interface, or click Configure on the right side of the desired
device in the device list.
If you need to configure devices of the same model in any space, enter Configuration
page and then click Configuration on the right side of the device.
💡 TIP
Click View on the Configuration status of each device to check the current config.
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3. Click Text Editor.
4. Edit parameters in the text editor. You can set the parameter template by editing the
configuration lines. Edit in the format of key=value, with each parameter on a separate line.
💡 TIP
If you already have configuration files, you can set the parameters via uploading
configuration file.
5. Click Save.
6. Choose the way to synchronize with Sub-sites.
Only synchronize the content of this modification: For the sub-space, only update the
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modified/added configuration of this time and keep the original content of other
configurations.
Synchronize all configuration items: For the sub-space, reset them to the current
configuration of this level.
7. Select whether to override the strategy.
Overwrite lower-level area configuration content: Based on the effective scope of the
configuration, it will be fully applied to subordinate sites.
Do not overwrite the configuration content of the subordinate region: For already
configured items at the subordinate level, the parameter values will not be overwritten
by this save.
8. Click Confirm.
For MVC devices, manage Teams configuration
Supports setting Teams configuration for MVC series devices.
💡 NOTE
To configure Teams settings using text, please refer to theofficial
Microsoft documentation 。
1. Log in to YMCS.
2. Click Device Management > Device List.
3. Click Configuration on the right side of the MVC device.
4. Configure related content
Teams
Configuration methods support graphical configuration/upload XML file configurations.
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Graphical configuration mode supports selecting single-screen/dual-screen display.
Teams themes support selecting Teams preset themes/custom themes.
Custom themes need to add wallpapers in Resource Management > Other Resources.
💡 NOTE
The image size should be exactly 3840 x 1080.
Click Push, select Immediately or Schedule Task.
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💡 NOTE
Supports configuration: BIOS, Windows, network settings, Teams
configuration, Teams account and password.
BIOS, Windows, network settings, Teams configuration, Teams
password support batch configuration.
Software Config
Procedure
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1. Sign in to YMCS.
2. Click Workspace > Configuration > Software Config.
3. Click Configuration on the right side of the software.
4. Manage the configuration according to your needs.
5. Click Save and choose the way of synchronizing to Sub-sites. The configuration is created
successfully.
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6.
💡 TIP
• Offline and pending devices will take effect after they go online.
• Only x.33.95.0 and later versions of YRC support this feature.
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RPS Overview
Introduction
The RPS overview gives you a global view of the total number of enterprise RPS
devices, unassigned devices, and total number of servers.
Procedure
1. Sign in to YMCS.
2. Click RPS > Overview and do one of the following:
Click Devices to view the total number of RPS devices.
Click Unassigned Devices to view all the unassigned devices.
Click Servers to view the total number of servers.
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Manage RPS Devices
Add Devices
Procedure
1. Sign in to YMCS.
2. Click RPS > Device > Add.
3. Edit device-related information.
MAC: Enter the MAC address of the device. MAC must and can only contain 12 letters or
numbers. The length is limited to 12-17 characters, the characters that can be entered
include 0-9, A-z, "-", ":", for example, 00-15-65-1a-2b-3c, 00:15:65:1a:2b:3c,
0015651a2B3c.
Machine ID: Enter the Machine ID of the device. The Machine ID is the SN corresponding
to the body sticker or the Machine ID displayed in the device status information.
Server Name: Choose a server.
Unique Server URL: Enter a server URL as the redirection address.
Username: Enter the username that can access the unique server.
Password: Enter the password that can access the unique server.
Description: Enter the description.
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💡 NOTE
i. If you select an added server and enter a unique server URL, YMCS PRS service
performs the redirection according to the unique URL you entered. Otherwise,
YMCS RPS service performs the redirection according to the URL of the added
server.
ii. If you enter the correct MAC and Machine ID, it can be verified that the device
belongs to you. After manually adding/importing the device, it will
automatically be removed from other companies. A maximum of 20 records
can be deleted per day.
4. Click Save.
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Manage Devices
Procedure
1. Sign in to YMCS.
2. Click RPS > Device and do one of the following:
Click Edit to edit the device information.
Select devices and click Migrate to migrate the devices to another server.
Select devices, click Sync to enable the DM service for the devices, and select the
site to which the device belongs. After that, you can use the device management
feature to manage RPS devices.
💡 NOTE
If you want to use this Sync feature, please contact Yealink technical support to enable it.
Select devices and click Reset Connection to bind the device to the RPS again.
Select devices and click Delete.
Click Batch Reset to bind the device to the RPS by importing a batch of existing
enterprise devices.
Click Import to quickly add a batch of devices
Click Export to export a batch of device information for easy retrieval of devices, backup
device information, etc.
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Release Occupied Device
Introduction
For specific reasons (such as switching service providers), RPS devices may be
occupied by other enterprise platforms. YMCS provides a corresponding
solution that allows users to remove the device from other enterprise platforms
by entering the correct MAC address and Machine ID, thereby restoring its
normal usage status.
If you need to release the occupied phone device, please refer to: Phone Devices.
💡 NOTE
Enterprises with any of the permissions (including: Workspace
Management/Device Management/RPS) enhance the ability to release
occupied RPS devices.
The permissions for enterprises are set by the channel. For more
information, please refer to: Permission.
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Procedure
1. Sign in to YMCS.
2. Click RPS > Device.
3. Click Release Occupied Device.
💡 TIP
For an occupied device, if you correctly fill in its MAC and Machine ID when adding the
device, the device can also be successfully released from occupation and added.
4. Enter the MAC and Machine ID of the device in the pop-up window, and click Release .
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💡 NOTE
Limitation on the number of released occupied devices: 20 devices per day.
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Manage RPS Server
Add Servers
Procedure
1. Sign in to YMCS.
2. Click RPS > Server > Add.
3. Set related parameters.
Server Name: Set a name for the server.
Server URL: Enter a server URL as the redirection address.
Username: Enter the username that can access the redirection server.
Password: Enter the password that can access the redirection server.
Trusted Certificates File: Support importing certificates trusted by the
device.
Server Certificates: Support importing certificates for devices to connect to
the server. When the custom certificate feature is enabled, the device
updates to the new certificate.
Custom Certificates: Select whether to enable the custom certificate.
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💡 NOTE
If the device needs to verify the server and requires a custom
certificate, upload the trusted certificate file.
If the server needs to verify the phone and requires a custom
certificate, upload the server certificate file.
If the server needs the phone to send a custom server certificate,
turn on the custom certificate feature; the custom certificate is
turned off by default, and the phone sends the default certificate
for verification.
4. Click Save.
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Manage Servers
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Procedure
1. Sign in to YMCS.
2. Click RPS Server, and do one of the following:
Click Edit or any server name to edit server information.
Select servers and click Delete, then the binding status of the
corresponding device will become unbound after deletion.
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RPS PIN Guide
Introduction
To enhance the security of RPS service for legacy devices, Yealink will no longer
provide RPS support for certain older devices. To continue using the RPS
service, these devices must be upgraded to the specified firmware version and
used in conjunction with the RPS PIN feature.
(For unsupported versions and recommended upgrade versions, please refer to:
https://support.yealink.com/en/portal/knowledge/show?id=687f7b3706b3cf2066d84dea)
Procedure
1. You can view the RPS PIN associated with each MAC in the platform's RPS device list. Please
provide the corresponding RPS PIN to your end customers so they can enter it on their
devices to complete the RPS process.
(1) For devices upgraded to the recommended firmware version, the RPS PIN only needs to
be entered once. Future access to RPS will not require re-entry.
(2) For devices already upgraded to a supported version but not the recommended version,
RPS access is allowed via PIN entry; however, the PIN must be re-entered each time RPS is
triggered.
💡 NOTE
If the platform does not display an RPS PIN for a device, it means the
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device has a built-in authentication mechanism, and no manual PIN
entry is required.
1. When the RPS service is triggered on the device side, a prompt will appear on the screen.
The user can then enter the RPS PIN obtained from the platform to complete the RPS
process.
💡 NOTE
If the PIN is entered incorrectly 5 times, the device will skip the RPS
process.
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Enterprise Information
View the Enterprise Information
1. Sign in to YMCS.
2. Click System > Enterprise Information.
Authorize Enterprise Management to a Channel
If this channel creates the enterprise, authorization will be granted immediately.
Otherwise, you will need to wait for the channel to approve or reject your
authorization.
After successful authorization, the channel side can sign in to YMCS directly and
manage your enterprise devices.
1. Click Authorization on the right side of Enterprise Authorization.
2. Enter the authorization code obtained from a channel and click Authorization.
3. Read and agree the《YMCS Diagnose Support Assistance Privacy Statement》.
4. If the company is created through this channel, the authorization will be successful
immediately; if the company is not created through this channel, you need to wait for the
channel to agree/reject your authorization.
5. After successful authorization, the channel end can directly log in and manage your
company.
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Un-authorize Enterprise Management to a Channel
After authorization is canceled, the channel cannot sign in to YMCS directly and
manage your enterprise devices.
1. Click Cancel Authorization on the right side of Enterprise Authorization.
2. Confirm your action in the pop-up window.
Yealink Diagnosis Assistance
You can authorize diagnosis assistance to Yealink. After successful authorization,
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Yealink can enter the device diagnosis and details interface within the
authorized time.
1. Click Authorization on the right side of Yealink Diagnosis Assistance.
💡 NOTE
Confirmation of authorization means that you have read and agree to .
2. When enabled, it supports adding multiple authorization rules; when
disabled, deleting all current rules will no longer take effect.
💡 NOTE
Please contact Yealink technical support and add authorization rules for
the corresponding time period after confirming acceptance of assistance.
1. Click Add authorization to add authorization rules.
Authorization name: Describe the issue you are experiencing, a maximum of 128
characters.
Devices: Select the device.
Effective time: Set the effective time.
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Transfer Main Administrator
1. Click Transfer on the right side of Main Administrator.
2. Select Sub Accounts as the transferee, and click Confirm.
Enterprise Deletion
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💡 NOTE
After logging out, the enterprise account and related data will be
automatically deleted after 72 hours.
Support cancel enterprise deletion within 72 hours.
Enterprise deletion is irreversible, please operate with caution.
1. Click Delete on the right side of Enterprise Deletion.
2. Enter the enterprise email and click Send in the pop-up window.
3. Enter the verification code from the received email.
4. Click Delete.
Edit Enterprise Information
Enterprise Name: View the enterprise name.
Enterprise ID: View or copy the enterprise ID. When connecting devices to YMCS via the
auto-provisioning server, you can enter the enterprise ID in the CFG file so the devices can
be added to your enterprise directly.
Country/Region: View the country/location that the enterprise locates.
Time Zone: View the time zone.
Node: View the data center used for storing the enterprise data and information.
AutoP Address: View or copy the AutoP address. When connecting devices to YMCS via
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DHCP server, you can enter the AutoP address in the CFG file so the devices can be added
to your enterprise directly.
DM Server Address: View or copy the DM Server address. When connecting devices to
YMCS via the auto-provisioning server, you can enter the DM Server address in the CFG file
so the devices can be added to your enterprise directly.
Contact: Edit the contact name.
Phone Number: Edit the phone number of the contact.
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Order Management
Introduction
Order management can be used to view the order and license information of the
current enterprise after the service is activated, including the total number of
equipment supported for management in the equipment management order
and the allocation of advanced conference room licenses. If the order is within
the validity period, the superposition of all orders shall be held. If the service is
about to expire, you need to purchase the service from the superior channels to
continue the service. When an order is terminated, canceled, or expired, you can
receive notifications on YMCS that the status of the order has changed. To obtain
the service price and open the license, please contact Yealink Technical Support.
Go to Order Management
1. Sign in to YMCS.
2. Click System > Order Management.
View Device-Professional License
Introduction
Order Type, the maximum number of devices supported for management, the
number of devices currently added, and the order expiration date are displayed
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in the device management order. As shown in the figure, the maximum number
of devices supported and managed by the enterprise is 6000; the number of
devices currently added is 5100.
💡 TIP
If your enterprise activates device management for the first time, you will
receive a complimentary device management order for 1000 devices, and
it will be permanently free.
Procedure
1. In the order list, click the Details on the right side of the device-professional order to view
the order details such as order time, service duration and validity period.
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View Room-Professional License
Introduction
Room-Professional licenses show the order type, total number of licenses
owned by the enterprise, the number of licenses assigned, and when the
licenses expire. You can assign the licenses to the designated meeting room,
and you can use the remote control feature on the room devices in the
corresponding meeting room. As shown in the figure, the total number of
professional room licenses owned by the enterprise is 50, and the number of
rooms with a professional room license is 13. The total number of digital signage
licenses owned by the enterprise is 14, and the number of devices with a digital
signage license is 7
Procedure
1. In the order list, click Details on the right side of the desired order.
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2. Click Order Details or Assign License to view the order details, such as order time, service
duration, and validity period, as well as information such as allocated meeting rooms and
valid license status.
💡 NOTE
Validity starts when the license is first assigned to the meeting room.
Assign Professional Rooms License
Procedure
1. Sign in to YMCS.
2. Click WorkSpace > Rooms.
3. Click Assign License to the right of the order type for Professional Rooms License.
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4. Confirm your action in the pop-up window to complete the assignment. You can see the
assigned license under the column of License.
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💡 NOTE
Only one premium room license can be assigned to a meeting room.
For meeting rooms that have been assigned a license, you can continue
to use the Premium Meeting Room features for 14 days after the license
expires. To ensure the continued use of services and features, it is
recommended that you make a service purchase within these 14 days.
Assign Digital Signage License
Procedure
1. Sign in to YMCS.
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2. Click WorkSpace > Rooms.
3. Click Assign License to the right of the order type for Digital Signage License.
4. Confirm your action in the pop-up window to complete the assignment. You can see the
assigned license under the column of License.
💡 NOTE
Digital signage licenses can only be assigned to devices that have
already installed the digital signage app.
MeetingDisplay devices that successfully report by 11:59:59 PM on
December 13, 2025, will get a free one-year digital signage license.
Digital signage tasks can only be published to the device that has been
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assigned a digital signage license.
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Settings
Device Settings
Site Management
Add Sites
Introduction
You can add sites according to the specific IP range, enterprise organization, or
location. This makes device management under the same site more accessible
and more efficient.
Prerequisites
The default site named after your company name is added when the system is
initialized and cannot be deleted.
Procedure
1. Sign in to YMCS.
2. Click System > Settings > Devices > Sites.
3. Click Add or select a site from the site list and click
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> Add.
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4. Edit site information.
5. Optional: you can enable Auto Assign Device by IP Rule. If enabled, devices that match
the site IP will be automatically assigned to the corresponding site, while devices that do
not match the site IP will be automatically moved to the root site. This can help you
perform unified management of devices under the same IP address.
💡 NOTE
You can add 0.0. 0.0 in the Public IP field, which means all IP addresses are
acceptable.
You can move phone and room devices into the Manual Site Setting list. Devices in
the list WON'T be automatically removed from their current sites (including sites
with Auto Assign Device by IP Rule enabled). Site changes require manual resetting.
For more details, see Manual Site Setting List for phone devices or Manual Site Setting
List for room devices.
6. Click Save. Once the site is added, you can move devices to that site for management.
💡 NOTE
The priority (the devices automatically connected to the site) in descending order is
the site IP setting, the site setting in the Common.cfg file, and the site setting in
importing a batch of devices.
When a device falls within the IP range of both a sub-site and a superior site, the
device will be directed to the sub-site as a priority.
If two sites are at the same level and Site A is configured with both public and private
IP addresses while Site B is configured with only the public IP address, the device will
be directed to Site A as a priority.
Import Sites
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Introduction
If you want to quickly add multiple sites or modify site information in batch, you
can import sites in batch. You need to download the template, add multiple
sites, or export sites, edit the site information, and then import the file into
YMCS.
Procedure
1. Sign in to YMCS.
2. Click System > Settings > Devices > Sites.
3. Click Import.
4. Fill out the form according to the template and click Upload on the site management page
to upload it to complete the import.
Manage Sites
Go to the Site Management Page
Procedure
1. Sign in to YMCS.
2. Sign in to YMCS.
3. Click System > Settings > Devices > Sites.
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Rearrange the Sites
Introduction
You can reorder sites of the same level by dragging and dropping them. By
default, the sites are sorted based on the order in which they were added.
Procedure
1. On the site management page, select a site from the site list and drag it to adjust the order.
💡 NOTE
Dragging and dropping can only change the order of sites of the same level and cannot
modify the parent site of a particular site.
Import Sites
Introduction
For more information, see import sites.
Export Sites
Introduction
You can export the information of the sites to edit them and then import the
edited information back into the platform, enabling quick management of
multiple sites.
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Procedure
1. On the site management page, click Export and click
in the bottom-left corner to check the file locally.
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Delete Sites
Procedure
1. On the site management page, do one of the following:
Select a desired site from the site list and click
> Delete.
Select a desired site from the site list and click Delete.
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Edit Site Information
Procedure
1. In the site list, select a site and do one of the following:
Click Edit or click
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> Edit to edit the site information.
View the site name, the site ID, the description and other information.
Clcik
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on the right side of the site ID to copy the site ID. When you use auto-provisioning server
to connect devices to YMCS, you can paste the site in the CFG file so the device can be
directly assigned to this site.
Click
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to regenerate a site ID. The old one will become invalid.
Alarm Mute
Introduction
You can enable the alarm mute feature for phone and room devices. Once
enabled, the platform will refrain from triggering new alarms during the
specified time period.
Procedure
1. Sign in to YMCS.
2. Click System > Device > Alarm Mute > Add.
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3. Set the parameters.
4. Click Save.
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RPS Settings
Introduction
You can enable the AutoSync feature, so newly added RPS devices will be
automatically synchronized to the device list under the Device Management
module, and then you can manage the RPS devices.
Prerequisites
Please contact Yealink technical support to activate this feature.
If you disable the AutoSync feature globally, all devices will not be synced.
If you enable the AutoSync feature globally, devices without an assigned server will be
automatically synced to the root site of YMCS. Devices assigned to a server will
automatically be synced to the site with the same name as the server.
Procedure
1. Sign in to YMCS.
2. Click System > Settings > RPS.
3. Select Enable from drop-down menu of Initial Value of Server AutoSync and enable
AutoSync.
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4. (Optional): Enable Automatic Site Creation. If enabled, a site with the same server name
will be created when you create a new server.
5. Click Details.
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If you select Disable from the drop-down menu of Initial Value of Server AutoSync, you
need to manually enable the Auto Sync feature for the desired server.
Click to enable AutoSync.
Select servers and click Enable AutoSync.
If you do not enable Automatic Site Creation, you need to manually create a site with
the same server name.
Click Create Now.
Select servers and click Create Site with the Same Name.
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You can select servers and click Disable AutoSync, then the server will not sync devices
from the RPS devices list under the RPS module to the device list under the Device
Management module.
You can select servers and click Site for Device-sync, then devices bound with the
server will be assigned to the corresponding site.
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Security
IP Whitelist
Introduction
Support editing login whitelist, only IP addresses within the whitelist can log in
to the enterprise management platform, which further enhances the enterprise
security.
💡 NOTE
Whether the channel end can access the enterprise management
platform is not restricted by the login whitelist.
Procedure
1. Sign in to YMCS.
2. Click System Settings > Security > Login Mangement.
3. Click
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to add and edit the login whitelist, you can add a maximum of 20 IP addresses.
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4. Click Save.
5. Click
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to enable IP Whitelist.
Password Change Reminder
Introduction
You can set a password change reminder and the frequency of the reminder. If
an administrator's password exceeds the set frequency, they will receive an
email reminder to change their password.
Procedure
1. Sign in to YMCS.
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2. Click System Settings > Security > Login Mangement.
3. In the Password Change Reminder section, click
to enable it.
4. Edit the reminder frequency and save.
💡 NOTE
The maximum setting is 365 days.
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Login Settings
You can configure the web timeout logout time; if no action is taken within the
configured time, it will automatically log out.
1. Log in to YMCS.
2. Click System > Security > Login Management.
In the Timeout Duration area, click to customize the
duration.
RPS Whitelist
Introduction
You can add trusted IP addresses to the allowlist, which eliminates the need for
manual SN verification on devices when connecting them to RPS from those IP
addresses.
Add an IP Address to RPS Whitelist
Procedure
1. Sign in to YMCS.
2. Click System > Security > RPS Whitelist > Add.
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3. Enter the IP address and description and click Save.
4. Confirm your action in the pop-up window.
Manage RPS Whitelist
Procedure
1. Sign in to YMCS.
2. Click System > Security > RPS Whitelist and do one of the following:
Click Edit on the right side of the desired IP to edit the IP information.
Click Delete on the right side of the desired IP or select IP addresses and click Delete to
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remove the IP from the allow list.
Intercepted Records
Introduction
When you connect devices to YMCS RPS, the IP addresses of devices that failed
to get authenticated will be recorded to the intercept records.
Procedure
1. Sign in to YMCS.
2. Click System > Security > Intercept Records.
3. Do one of the following:
Select records and click Add to Allowlist. This IP address will be trusted and added to
the allowlist, which eliminates the need for manual SN verification on devices when
connecting them to RPS from those IP addresses.
Select records and click Reset Connection. The IP connection status will be reset.
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Intergration
Integrate O365
Introduction
By configuring integration, you can synchronize Microsoft O365 calendar data to
YMCS.
Configure the application on O365
1. Log in with your account and add an application.
2. Set the corresponding permissions for the application.
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3.Set the APP Secret.
4.Obtain the Client ID (APP ID) and Tenant ID.
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Configure on YMCS
1. Create an Azure application
1. Enter "https://portal.azure.com" in the address bar of your computer's browser to access
the Azure portal.
2. Click Azure Active Directory > Manage > App registrations and select New registration.
3. Edit account information and save.
Name: Edit the name users see when logging in using the App.
Supported account types: Select which types of account logins the app can be used for.
Redirect URI (optional): When the authentication is passed, Microsoft will send the Token
to this address.
4. After completing the application creation, obtain the Application (client) ID/Secret of the
application.
2. Obtain access token
Using the OAuth 2.0 authorization flow, obtain an access token to access the
user's calendar data through the Microsoft Graph API. For more information,
see: Microsoft Identity Platform and OAuth 2.0 Authorization Code Flow and Get
access on behalf of user.
3. Perform integrated configuration on YMCS
1. Log in to YMCS.
2. Click System > Integration > Third-Party Service.
3. In the O365 module, click Edit.
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4. Fill in the information you obtained in step 1 and click Save.
5. If the verification is successful, you can click Sync Now in the pop-up window to
synchronize calendar resources immediately Account and calendar data, or you can click
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to enable this feature.
💡 NOTE
Calendar resource accounts are synchronized once every 24 hours, and
calendar data is synchronized in real time.
Service Now
Step 1 Apply for Client ID and Client Secret information
Procedure
1. Search for System Oauth in ALL and select Application Registry to enter the application
page.
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2. Enter the page and click New to create the Client ID and Client Secret information provided
to the YMCS platform for synchronizing data.
3. Select Create an OAuth API endpoint for external clients.
4. Create Client ID and Client Secret.
Fill in the Name, Client ID, and Client Secret, then click Submit.
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💡 NOTE
Remember the Client ID and Client Secret information here.
💡 TIP
Client Secret length should be 32 to 128 characters.
Step 2 Create Alarm Sync User
Procedure
1. Search User Administration in ALL and select Users to enter users management page.
2. Click New to create user information for the YMCS platform to synchronize data.
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3. Fill in User ID, First name, Last name, and click Save to create a user.
💡 NOTE
The user created here will be the caller of the incident work order record.
4. Click Set Password > Generate > Save Password to set the password.
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💡 NOTE
After generation, you can click
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to copy the currently generated password.
After saving, you need to reset your password by default. Here you can
choose to use the account login to change the account password, you can
also choose to uncheck the Password need reset checkbox to update.
5. Add role.
Click Edit on the Roles tab, search for incident_manager, click
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> Save.
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6. Click Save.
Step 3 Configuration on YMCS
Procedure
1. Sign in YMCS.
2. Click System > Integration > Third-Party Service.
3. In the Servicenow module, click Edit.
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4. Fill in Servicenow information.
5. Click Save.
6. Click
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to enable this feature.
Step 4 Configure ServiceNow Callback
Introduction
After configuring the callback, ServiceNow Incident closure and cancellation
actions will be synchronized back to the alarm status through YMCS's OpenAPI.
Get OpenAPI Access Key
1. Sign in YMCS.
2. Click System > Integration > API.
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Configure Callback Scripts
1. Search Business Rules in All, and click the one in the System Definition to enter.
2. Click New.
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3. Set the information.
Name
Table: Incident.
Select Advanced.
When to run:
When: Select After.
Filter Conditions: Set the State field to changes.
4. configure script.
Configure the callback script in the Advanced tab.
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4. Click Submit.
💡 NOTE
The API address, accessKeyId, and accessKeySecret here need to
configure the Access Key information of your YMCS enterprise account.
(function executeRule(current, previous /*null when async*/ ) {
// openapi address
var endpoint = 'your openapi address';
// Replace with your access key information
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accessKeyId='your access key id';
accessKeySecret='your access key secret';
changeYMCSAlarmStatus(endpoint, accessKeyId, accessKeySecret, current, previous);
})(current, previous);
function changeYMCSAlarmStatus(endpoint, accessKeyId, accessKeySecre, current,
previous){
// Only handles update status and the status is closed or cancelled
if (!(current && previous) || !(current.state == 7 || current.state == 8)) {
return;
}
// Check whether the configuration is configured
if(!isVaildConfiguration(endpoint, accessKeyId, accessKeySecret)){
return;
}
// No processing will be performed if the status has not changed.
if (current.state == previous.state) {
return;
}
var token = getTokenCache(endpoint, accessKeyId, accessKeySecret);
if(!token) {
return;
}
// Only handles closing and cancelling state sync
// Closed ==> Resolved
// Canceled ==> Ignored
if (current.state == 7) {
synchronousIncidentStatus(endpoint, token, current.correlation_id, 2);
} else if (current.state == 8) {
synchronousIncidentStatus(endpoint, token, current.correlation_id, 3);
}
}
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// Check whether the configuration is configured
function isVaildConfiguration(endpoint, accessKeyId, accessKeySecret){
if(!endpoint ||!accessKeyId || !accessKeySecret
|| endpoint == '' ||accessKeyId == '' || accessKeySecret == ''){
return false;
}
return true;
}
// Synchronize the alarm status of YMCS platform
function synchronousIncidentStatus(endpoint, token, alarmId, status){
gs.info('[YMCS] synchronous incident status start');
if(!token || !alarmId || alarmId == '') {
return;
}
var alarmOpenApi= endpoint + '/v2/dm/alarm/changeStatus';
var authorization = token['token_type'] + ' ' + token['access_token'];
var headers = {
Authorization: authorization,
timestamp: new Date().getTime(),
nonce: getNonce()
};
var requestBody = {
ids: [alarmId + ''],
status: status + ''
};
var response = request('PATCH', alarmOpenApi, requestBody, headers);
if(!response) {
gs.warn('[YMCS] Synchronous incident status response is empty');
return;
}
var responseObject = JSON.parse(response);
if(isError(responseObject)) {
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gs.warn('[YMCS] Synchronous incident failure, response: ' + JSON.stringify(response));
} else {
gs.info('[YMCS] synchronous incident status end, responseObject: '+
JSON.stringify(response));
}
}
// Get authorization token
function getTokenCache(endpoint, accessKeyId, accessKeySecret){
var TOKEN_TYPE_KEY = 'YMCS_CACHE_TOKEN';
var ACCESS_TOKEN_KEY = 'YMCS_CACHE_ACCESS_TOKEN';
var EXPIRY_KEY = 'YMCS_CACHE_EXPIRY';
var tokenType = gs.getProperty(TOKEN_TYPE_KEY);
var accessToken = gs.getProperty(ACCESS_TOKEN_KEY);
var expiry = gs.getProperty(EXPIRY_KEY);
if (accessToken && expiry) {
var now = new Date().getTime();
if (expiry > now) {
return {
'token_type': tokenType,
'access_token': accessToken
};
}
}
// If there is no valid token, get a new one
var newToken = getToken(endpoint, accessKeyId, accessKeySecret);
if(isError(newToken)) {
gs.warn('[YMCS] Get token error:'+ JSON.stringify(newToken));
return undefined;
}
// Cache the new token to system properties as cache
gs.setProperty(TOKEN_TYPE_KEY, newToken['token_type']);
gs.setProperty(ACCESS_TOKEN_KEY, newToken['access_token']);
var expiryTimestamp = new Date().getTime() + (newToken['expires_in'] * 1000) - 10000;
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gs.setProperty(EXPIRY_KEY, expiryTimestamp);
return newToken;
}
// Get authorization token
function getToken(endpoint, accessKeyId, accessKeySecret){
var tokenApi= endpoint + '/v2/token';
var requestBody = {
grant_type: 'client_credentials'
};
var headers = {
Authorization: getBasicAuth(accessKeyId, accessKeySecret),
timestamp: new Date().getTime(),
nonce: getNonce()
};
var response = request('POST', tokenApi, requestBody, headers);
if(!response) {
gs.warn('[YMCS] Get token response is empty');
return undefined;
}
var tokenObject = JSON.parse(response);
if (isError(tokenObject)) {
gs.warn('[YMCS] Failed to get token, response:' + JSON.stringify(tokenObject));
return undefined;
}
return tokenObject;
}
// clear token cache
function clearTokenCache(){
gs.setProperty('YMCS_CACHE_TOKEN', '');
gs.setProperty('YMCS_CACHE_ACCESS_TOKEN', '');
gs.setProperty('YMCS_CACHE_EXPIRY', '');
}
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// Request Data
function request(method, endpoint, requestBody, headers){
// Create a GlideHTTPRequest object
var httpRequest = new sn_ws.RESTMessageV2();
// Set the endpoint for REST messages
httpRequest.setEndpoint(endpoint);
// Set the HTTP method to POST
httpRequest.setHttpMethod(method);
// Set the HTTP headers
if (headers) {
for (var key in headers) {
if (headers.hasOwnProperty(key)) {
httpRequest.setRequestHeader(key, headers[key]);
}
}
}
// Send a request and get a response
httpRequest.setRequestHeader("Content-Type", "application/json");
httpRequest.setRequestBody(JSON.stringify(requestBody));
var httpResponse = httpRequest.execute();
// Get the response body (body)
return httpResponse.getBody();
}
// Build authentication information
function getBasicAuth(accessKeyId, accessKeySecret) {
var credentials = accessKeyId + ':' + accessKeySecret;
var base64Credentials = GlideStringUtil.base64Encode(credentials);
return 'Basic ' + base64Credentials;
}
// generateUUID
function getNonce() {
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return 'xxxxxxxx-xxxx-4xxx-yxxx-xxxxxxxxxxxx'.replace(/[xy]/g, function(c) {
var r = Math.random() * 16 | 0,
v = c == 'x' ? r : (r & 0x3 | 0x8);
return v.toString(16);
});
}
// is error
function isError(responseObject){
if (responseObject && !responseObject.hasOwnProperty('error')) {
return false;
}
if (responseObject && (!responseObject['error'] || responseObject['error'] == '')) {
return false;
}
clearTokenCache();
return true;
}
Single Sign-On
Step 1 Configure Microsoft Azure AD Login Method
Procedure
1. Log in to the Azure admin portal.
2. Click
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> Azure Active Directory in the top-left corner.
3. Click Enterprise applications in the left navigation bar.
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4. Click All applications > New application.
5. Click Create your own application. Enter the application name and check Register an
application to integrate with Azure AD (App youre deploying) and click Create.
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6. Check Accounts in this organizational directory only (wmroomtest only - Single
tenant) to support trial for users in the current tenant directory and click Register.
7. Go back to the Azure Active Directory home page, click App registrations, find and click the
application you just create.
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8. Go to the application details page. The Application (client) ID is the Client ID and the
directory (tenant) is the Tenant ID.
9. Click Authentication > Add a platform in the left navigation bar and select Web.
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10. Enter the login address in the Redirect URIs field, the logout address in the Front-
channel logout URL field, and select the check box of ID tokens (used for implicit and
hybrid flows) and click Configure. Please enter the following login and logout addresses
according to your site.
11. The configuration is complete. You can perform further SSO configuration in the YMCS
platform.
EU Login address https://eu.ymcs.yealink.com/manager/front/auth/
region signin-oidc
Logout https://eu.ymcs.yealink.com/manager/front/auth/
address logout
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US Login address https://us.ymcs.yealink.com/manager/front/auth/
region signin-oidc
Logout https://us.ymcs.yealink.com/manager/front/auth/
address logout
AU Login address https://au.ymcs.yealink.com/manager/front/auth/
region signin-oidc
Logout https://au.ymcs.yealink.com/manager/front/auth/
address logout
UAE Login address https://uae.ymcs.yealink.com/manager/front/auth/signin-
region oidc
Logout address https://uae.ymcs.yealink.com/manager/front/auth/logout
Step 2 Enable and Configure SSO
Introduction
After enabling single sign-on and creating third-party administrator accounts,
you can use these accounts to sign in to the YMCS platform with the account and
password of the third-party platform (only Microsoft accounts are supported),
improving login efficiency and avoiding security risks.
Procedure
Enable SSO
1. Sign in to YMCS.
2. Click System > Integration > Single Sign-On.
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3. Click the toggle beside Single Sign-On to enable it.
4. Select an authentication platform (currently, only Microsoft Azure AD is supported).
5. Refer to the Microsoft AD login configuration method and enter the Client ID of Microsoft
Azure AD as well as the Tenant ID to configure the authentication platform.
6. Click Save.
Create a Sub Account with SSO Feature
Please refer to add sub accounts to create a sub account with SSO feature.
Once configured, this sub account can log in to the YMCS platform using SSO.
Step 3 Sign In via SSO
Introduction
You can use your Microsoft account to easily log in to the YMCS platform,
effectively improving login efficiency and avoiding some of the security risks.
Prerequisites
Your enterprise has configure Microsoft Azure AD login method and enabled SSO.
The enterprise administrator has created a third-party administrator account for you.
Procedure
1. For the first login, click the login address in the email or enter the login address in the
browser address bar.
💡 TIP
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You can use the global address (https://ymcs.yealink.com/manager/
login) to sign in, and YMCS will automatically detect and redirect you to
your region.
2. Optional: Switch the language in the top-right corner.
3. Click SSO.
4. Enter the third-party account and click Continue.
5. On the Microsoft login authentication page, enter your Microsoft account and password.
After finishing the verification, you can log in to YMCS.
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API
Introduction
You can view the enterprise's API domain name on the API service interface, as
well as the AccessKey ID and AccessKey Secret used for identity verification in
API requests.
💡 NOTE
Only super administrators can see the API interface.
Procedure
1. Log in to YMCS.
2. Click System > Integration > API.
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3. Do one of the following:
Click Edit to Reacquire or Delete the authentication information. The old authentication
information will become invalid immediately.
Click
to view the corresponding information.
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Click
to copy the corresponding information.
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Log Management
Introduction
Any operations performed by the administrator, the sub-administrator, or the
superior channel on the YMCS are recorded as the operation logs. You can view
these operation records through log management to obtain details such as the
operation target, operator, and operation time.
Procedure
1. Sign in to YMCS.
2. Click System > Logs.
3. You can find specific operation records by selecting a start time or searching for an
operator/IP.
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Manage Sub Accounts and Their
Permission
Sub Accounts
Add Sub Accounts
Introduction
You can add sub accounts for your organization, which can log in to YMCS and
have specific operational permission granted by you for relevant features.
Only the main account (the registered email address used when the enterprise
was created) and super administrators have the authority to manage sub-
accounts and associate roles with them.
Procedure
1. Sign in to YMCS.
2. Click System > Sub Accounts > Sub Accounts > Add.
3. Edit the sub-account-related information.
Account Type: Select the account type as Ordinary/External.
Ordinary: The sub-account is created in YMCS.
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External: You can use the Microsoft account credentials to sign in to YMCS via
SSO.
💡 NOTE
You need to configure SSO before creating a third-party account.
Email: Enter the email address of this account.
Contact: Enter the contact name.
Phone Number: Edit the phone number of the contact.
Role: Select Administrator.
Login Protection: Enable or disable the login protection feature.
Description: Enter a description.
4. Click OK. The sub account is created. At the same time, the sub account will receive an
email containing the login address, the username, the password and other information.
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Manage Sub Accounts
Introduction
You can add sub accounts for your organization, which can log in to YMCS and
have specific operational permission for relevant features.
Go to the Sub Account List
Procedure
1. Sign in to YMCS.
2. Click System > Sub Accounts > Sub Accounts.
Edit Sub Account
Procedure
1. In the sub account list, click Edit on the right side of the desired account to edit the related
information.
Enable/Disable Login Protection
Procedure
1. In the sub account list, click and select
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and select Enable Login Protection/Disable Login Protection.
Enable/Disable Sub Account
Introduction
The sub account is activated by default after it is created. You can enable or
disable the sub account. When the account status changes, the sub account will
get notifications via email.
Procedure
1. In the sub account list, click and select
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and select Enable Account/Disable Account.
2. If the account is disabled, the account cannot sign in to YMCS.
Reset Password
Password reset can deal with password leakage and manage personnel changes
to enhance security.
Procedure
1. In the sub account list, click and select
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and select Reset Password.
2. Confirm your action in the pop-up window.
3. An email notification will be sent to the sub-administrator after the password is reset.
Delete Sub Accounts
Procedure
1. In the sub account list, click and select
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and select Delete.
2. Confirm your action in the pop-up window.
Roles
Add Roles
Introduction
The default role and its permission are described below:
Nam Description
e
Super Have all the function permission under the device management, RPS
management, workspace management, and system management
admi modules and can view all the site data.
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n
DM Have all the device management permission under the device
admi management and system management modules and can view all the
n site data.
RPS Have all the RPS management permission under the device
admi management and system management modules and can view all the
n server data.
WM Have all the workspace management permission under the
admi workspace management and system management modules.
n
Empt Only the permission to log in.
y
permi
ssion
In addition to the default roles, you can add other roles and assign the
corresponding permission to the role.
Procedure
1. Sign in to YMCS.
2. Click System > Sub Accounts > Role.
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3. Do one of the following:
Select a group from the group list on the left panel and click Add. You can also click Add
Group if you do not want to specify a group.
Click
on the right side of the group and click Add Role.
4. Edit the role information and click Save.
Role Name: Edit the role name.
Group: Select a belonging group for this role for future management.
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Description: Enter a description.
Role Permission: Assign permission to the role, including Device Management, RPS
Management, WorkSpace Management, and System. Multiple selections are supported.
See the following detailed description.
Device Management
Device Permission
Select All or select Specify Range and click Edit to select the desired sites. After
selection, the role can see the data of the selected sites.
💡 NOTE
Click Edit and specify the site. If you check the parent site, the role will
have all data permission for the parent site and its sub-sites.
Click Edit and specify the site. If you check all sub-sites under the
parent site, the role will have data permissions for all sub-sites but not
for the parent site itself. You can select up to 10 sites.
It is applicable to modules other than resource management under
operation permission and function permission.
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Resource Permission
Select All or select Specify Range and click Edit to select the desired sites. After
selection, the role can see the data of the selected sites.
💡 NOTE
Click Edit and specify the site. If you check the parent site, the role will
have all data permission for the parent site and its sub-sites.
Click Edit and specify the site. If you check all sub-sites under the
parent site, the role will have data permissions for all sub-sites but not
for the parent site itself. You can select up to 10 sites.
It is applicable to resource management modules under function
permission.
Operation Permission
Select the device type and select the corresponding operational permission for
this role. Multiple selections are allowed.
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Function Permission
Assign relevant operational permissions for this role based on the menu
(categorized according to the functional modules in the left-side navigation bar).
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Multiple selections are allowed.
Read only: You can only view the data without any operation permission.
Read & Write: You can view the data with all the operation permissions.
Invisible: This part is unavailable and invisible to you.
RPS Management
Data Permission
Select All or select Specify Range to select the desired servers. After selection,
the role can see the data of the selected servers.
💡 NOTE
If you choose All, the role will have data permissions for all servers and
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their devices without a limit on the number of servers.
If you choose Specify Range, the role will have data permissions for
the specified servers and their devices. In this case, you can select a
maximum of 100 servers.
Function Permission
Assign relevant operational permissions for this role based on the menu
(categorized according to the functional modules in the left-side navigation bar).
Multiple selections are allowed.
Read only: You can only view the data without any operation permission.
Read & Write: You can view the data with all the operation permission.
Invisible: This part is unavailable and invisible to you.
WorkSpace Management
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Function permission
Assign relevant operational permissions for this role based on the menu
(categorized according to the functional modules in the left-side navigation bar).
Multiple selections are allowed.
Read only: You can only view the data without any operation permission.
Read & Write: You can view the data with all the operation permission.
Invisible: This part is unavailable and invisible to you.
System
💡 NOTE
Roles are granted system management permissions by default. Therefore,
when you associate a sub-administrator with a role, they will have
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permissions for all data within the enterprise. Please use caution when
assigning these permissions.
Function Permission
Assign relevant operational permissions for this role based on the menu
(categorized according to the functional modules in the left-side navigation
bar). Multiple selections are allowed.
Read only: You can only view the data without any operation permission.
Read & Write: You can view the data with all the operation permission.
Invisible: This part is unavailable and invisible to you.
Manage Roles
Go to the Role List
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Procedure
1. Sign in to YMCS.
2. Click System > Sub Accounts > Role.
Add Groups
Introduction
You can add groups and manage the roles by group.
Procedure
1. In the role list, click Add Group.
2. Enter the group name and click Confirm.
3. After adding a group, you can find the group from the group list.
Manage Roles by Group
Introduction
You can organize and manage administrators within the enterprise by grouping
them. Each role can only belong to one group.
Procedure
1. In the role list, click the desired group.
2. Do one of the following:
Check the corresponding role information within this group.
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Click
on the right side of the group to edit groups, add roles to the group, and delete groups.
View Sub Accounts Associated with a Role
Procedure
1. In the role list, click the desired role.
2. Click the number under the Associated accounts.
3. View the sub accounts associated with this role. Those sub accounts have all the
permissions assigned to this role.
Assign a Role to a Sub Account
Procedure
1. In the role list, click the desired role.
2. Do one of the following:
In the sub account list, click Edit on the right side of the desired sub account and select a
role.
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In the role list, click Add on the right side of the desired role and select a role.
3. Edit the sub account information. For more information, see add sub account.
Edit Role Permission
Procedure
1. In the role list, click the desired role.
2. Click Permission.
3. Edit the role permission and click Save.
NOTE
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💡 You cannot edit the permission of the default role (super admin, DM admin, RPS admin, WM
admin, and empty permission).
Manage Roles
Go to the Role List
Procedure
1. Sign in to YMCS.
2. Click System > Sub Accounts > Role.
Add Groups
Introduction
You can add groups and manage the roles by group.
Procedure
1. In the role list, click Add Group.
2. Enter the group name and click Confirm.
3. After adding a group, you can find the group from the group list.
Manage Roles by Group
Introduction
You can organize and manage administrators within the enterprise by grouping
them. Each role can only belong to one group.
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Procedure
1. In the role list, click the desired group.
2. Do one of the following:
Check the corresponding role information within this group.
Click
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on the right side of the group to edit groups, add roles to the group, and delete groups.
View Sub Accounts Associated with a Role
Procedure
1. In the role list, click the desired role.
2. Click the number under the Associated accounts.
3. View the sub accounts associated with this role. Those sub accounts have all the
permissions assigned to this role.
Assign a Role to a Sub Account
Procedure
1. In the role list, click the desired role.
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2. Do one of the following:
In the sub account list, click Edit on the right side of the desired sub account and select a
role.
In the role list, click Add on the right side of the desired role and select a role.
3. Edit the sub account information. For more information, see add sub account.
Edit Role Permission
Procedure
1. In the role list, click the desired role.
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2. Click Permission.
3. Edit the role permission and click Save.
💡 NOTE
You cannot edit the permission of the default role (super admin, DM admin, RPS admin, WM
admin, and empty permission).
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Account Settings
View and Edit Administrator Account Information
Introduction
As an enterprise administrator, you can view the account information. To ensure
account security, we recommend that you change the password regularly.
Procedure
1. Sign in to YMCS.
2. Do one of the following:
Click the account avatar icon in the bottom-left corner and click Account Information.
Click System > Account Information.
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3. View the account information, such as email or role.
Edit the Login Password
Procedure
1. Sign in to YMCS.
2. Click System > Account Information.
3. In the Password field, click Edit.
4. Enter the current password, the new password, and the confirm password.
💡 NOTE
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Password requirements:
The password must be between 8 and 32 characters.
The password must contain at least three of the following: numbers, lowercase and
uppercase letters, and special characters.
The password must only contain numbers, lowercase and uppercase letters, and special
characters (excluding space).
Password cannot contain account.
The password cannot contain continuous or repeated more than 3 times characters.
5. Click OK.
Login Protection
For more information, see login protection.
Trusted Devices
Procedure
1. Log in to YMCS.
2. Click System > Account Information.
3. In the Trusted Devices section, click View.
4. In the pop-up window, you can view all the devices where you have previously checked the
"Skip re-verification within 30 days" option during login verification. You can remove
devices, and the next time you log in with those devices, you will need to undergo MFA
verification again.
Default Login Platform
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Procedure
1. Log in to YMCS.
2. Click System > Account Information.
3. In the Default Login Platform section, click Edit.
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Login Protection
Configure Login Verification (Super Administrator)
Introduction
For single-factor authentication, the passwords are easily cracked by brute
force. To solve that, YMCS supports multi-factor authentication (MFA), requiring
users to pass two authentications before they can sign in to YMCS. By enabling
login protection, you will need to authenticate through both password and
dynamic verification code to gain authorization and sign in to YMCS.
Email Verification
Enable Email Verification
Procedure
1. Sign in to YMCS.
2. Click System > Account Information.
3. In the Login Protection field, click Edit.
4. Select Email, enter the dynamic code in the mail you received, and click OK.
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Sign In with Email Verification
After enabling it, users will receive a verification email after entering their
account and password to log in. Enter the verification code in the corresponding
area to complete the login process.
Procedure
1. After clicking Sign In, enter the verification code received in your email in the
corresponding area.
(Optional) Check the "Skip re-verification within 30 days" option, and you will not need to
undergo verification when logging in to this account using the same device within 30 days.
2. Click OK.
MFA Verification
Enable MFA Verification
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Procedure
1. Sign in to YMCS.
2. Click System > Account Information.
3. In the Login Protection field, click Edit.
4. Select Virtual MFA Device.
5. Hover over Check how to get the dynamic code and do the following to get the dynamic
code.
6. Install and open Google Authenticator on the mobile side, and click Get started.
7. Sign in to a Google account.
💡 TIP
After you sign in to a Google account, you can back up the verification codes to your Google
account for easy retrieval. To avoid situations where verification codes cannot be retrieved
after Google Authenticator is uninstalled or data is cleared, it is recommended that you do
not skip the login steps.
8. Do one of the following:
Select Scan a QR code in Google Authenticator and scan the QR code in the pop-up
window on the YMCS portal.
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Select Enter a setup key on Google Authenticator, then enter the YMCS account and the
key displayed in the pop-up window, and click Add.
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9. The dynamic code is displayed in Google Authenticator.
10. Enter the dynamic code into YMCS and click OK.
Sign In with MFA Verification
After enabling it, users will be required to enter the dynamic code obtained from
Google Authenticator after entering their account and password to complete the
login process.
Procedure
1. After clicking Sign In, enter the dynamic code into the corresponding area of YMCS.
(Optional) Check the "Skip re-verification within 30 days" option, and you will not need to
undergo verification when logging in to this account using the same device within 30 days.
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2. Click OK.
Configure Login Verification (Sub Account)
Prerequisite
The super administrator has enabled login protection for you. Otherwise, you
cannot enable the login protection.
Perform Login Verification
Introduction
After the super administrator has enabled the login protection for you, you need
to choose the login verification for the initial login. The selected verification
method will serve as your subsequent login protection method.
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Perform Email Verification
If you select email verification during the initial login, it will serve as your
subsequent login protection method.
Procedure
1. Select Email, enter the dynamic code in the mail you received.
(Optional) Check the "Skip re-verification within 30 days" option, and you will not need to
undergo verification when logging in to this account using the same device within 30 days.
2. Click OK.
Perform Virtual MFA Verification
Procedure
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1. Select Virtual MFA Device.
2. Download and open Google Authenticator on your phone and click Get started.
3. Sign in to a Google account.
💡 TIP
After you sign in to a Google account, you can back up the verification codes to your Google
account for easy retrieval. To avoid situations where verification codes cannot be retrieved
after Google Authenticator is uninstalled or data is cleared, it is recommended that you do
not skip the login steps.
4. Do one of the following:
Select Scan a QR code in Google Authenticator and scan the QR code in the pop-up
window on the YMCS portal.
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Select Enter a setup key on Google Authenticator, then enter the YMCS account and the
key displayed in the pop-up window, and click Add.
5. The dynamic code will be displayed in Google Authenticator.
6. Enter the dynamic code into the corresponding area of YMCS.
(Optional) Check the "Skip re-verification within 30 days" option, and you will not need to
undergo verification when logging in to this account using the same device within 30 days.
7. Click OK.
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Change Login Protection Methods
Procedure
1. Sign in to YMCS.
2. Click System > Account Information.
3. In the Login Protection field, click Edit.
4. Do one of the following to select the desired login protection method:
Select Email, enter the dynamic code in the mail you received, and click OK.
i. Select Virtual MFA Device.
ii. Install and open Google Authenticator on the mobile side, and click Get started.
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iii. Sign in to a Google account.
💡 TIP
After you sign in to a Google account, you can back up the verification codes to your Google
account for easy retrieval. To avoid situations where verification codes cannot be retrieved
after Google Authenticator is uninstalled or data is cleared, it is recommended that you do
not skip the login steps.
iv. Do one of the following:
Select Scan a QR code in Google Authenticator and scan the QR code in the pop-up
window on the YMCS portal.
Select Enter a setup key on Google Authenticator, then enter the YMCS account and
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the key displayed in the pop-up window, and click Add.
v. The dynamic code is displayed in Google Authenticator.
vi. Enter the dynamic code into YMCS and click OK.
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View Term of Services and
Privacy Policy
View the Latest Version of the Terms of Services and
Privacy Policy
Procedure
1. Do one of the following:
For the initial login, you can check the Terms of Services and Privacy Policy after you
enter your account credentials and click Sign In.
After you sign in to YMCS, you can also click
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> About to view the Term of Services and Privacy Policy.
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View the History Version
Introduction
The Terms of Service and Privacy Policy will be periodically refined and
updated. Please read them carefully and confirm whether you wish to continue
using the service.
Procedure
1. After you sign in to YMCS, click
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> Privacy.
2. Select Term of Services or Privacy Policy.
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# Yealink Management Cloud Service(YMCS)_User Guide.pdf - Pages 941-953
**Source:** Yealink Management Cloud Service(YMCS)_User Guide.pdf
**Pages:** 941-953 of 953
**Chunk:** 48
---
Yealink Management Cloud Service(YMCS) U...
3. Click History to view the history versions of the Terms of Services and Privacy Policy.
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Add Firmware
Introduction
You can manage the firmware of your device in a unified way. Configure the
relevant devices in the enterprise according to the actual situation.
Procedure
1. Sign in to YMCS.
2. Click Room Device > Resources > Firmware > Add.
3. Edit the firmware-related information.
Select a File: Click to upload or drag the file to the specified area to upload.
Firmware Name: The file name will be automatically filled in as the firmware name after
uploading the file. You can also change it manually.
Version: After uploading the file, the installation package information will be read, and
the version number will be filled in automatically; you can also modify it manually.
Supported Model: Select specific product model; multiple selections are available.
Site: Select the site.
Description: You can enter a description specific to this firmware for future traceability.
4. Click Save.
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Manage Firmware
Procedure
Go to the Firmware List
1. Sign in to YMCS.
2. Click Room Device > Resources > Firmware.
View the Firmware List
1. Click the site name on the left side to view the data under this site.
2. Check the firmware name, version number, and other information in the firmware list.
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Push Firmware
For more information, see push the firmware.
Copy Firmware Link
For more information, see copy the firmware link.
Download Firmware
1. In the firmware list, click
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> Download to download firmware locally.
Edit Firmware
1. In the firmware list, click
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> Edit.
Delete Firmware
1. In the firmware list, click
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> Delete.
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Push Firmware
Push Firmware Immediately
Procedure
1. Sign in to YMCS.
2. Click Room Device > Resources > Firmware.
3. Click Push on the right side of the desired firmware.
4. In the pop-up window, select Immediately and click Select Device.
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5. Select the desired device and click Save.
6. Complete pushing. You can check the execution status in the task management.
Push Firmware on Scheduled Time
Introduction
With scheduled tasks, you can choose to push the firmware during the non-
working time without affecting the working process.
Procedure
1. Sign in to YMCS.
2. Click Room Device > Resources > Firmware.
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3. Click Push on the right side of the desired firmware.
4. Select Scheduled Tasks in the pop-up window and edit the information about the
scheduled task. Click to Select Device.
5. Select the desired device and click Save.
6. Complete pushing. You can check the execution status in the task management.
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Copy Firmware Link
Introduction
You can copy the firmware download link and share it with others. For security
reasons, however, only devices within the enterprise can access this
downloading link.
Prerequisites
Only devices within the enterprise can use this link to download the corresponding files.
Direct access to this download link through your browser is not supported.
Procedure
1. Sign in to YMCS.
2. Click Room Device > Resources > Firmware.
3. Click
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on the right side of the desired firmware and select Copy Link.
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# YMCS 4X Enterprise Open API Webhook.pdf - Pages 1-5
**Source:** YMCS 4X Enterprise Open API Webhook.pdf
**Pages:** 1-5 of 5
**Chunk:** 1
---
YMCS 4X Enterprise Open API Webhook
YMCS 4X Enterprise Open API
Webhook
1. YMCS webhook
1.1 Introduction
Webhook is a user-defined callback API based on HTTP, which you can set up in
your infrastructure to receive change notifications and events from YMCS. To use
the YMCS webhook, users need to fill in a reliable and secure HTTPS webhook
URL on the YMCS platform and subscribe to the events of interest.
1.2 Webhook URL requirements
To receive YMCS event notifications, users need to provide an accessible, HTTPS
secure URL; otherwise, YMCS will not send notifications to the specified URL.
1.3 Receive Event Notification
When the subscribed event occurs, YMCS will send a notification message to the
pre-configured request URL, and the customer application server will receive
and respond to it.
The transmission of notification messages is done using the HTTPS method and
the POST approach. The message format is restricted to JSON format.
Message format
The HTTPS request header information is as follows:
Heade description
r
conten application/json
t-type
conten Content length of the request body (in bytes)
t-
length
author The verification token returned after successful subscription, used
izatio to verify that this request is sent by the YIOT system.
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YMCS 4X Enterprise Open API Webhook
n
client Application ID for configuring event subscriptions
id
x-yl- Requested trace link ID
reques
tid
Request Body format example is as follows:
{
"events": [
{
"id": "6c29f04672b6492ebd0911c2da3414ac",
"type": "alarm.created",
"createTime": 1600063609555,
"partyId": "b986e6eedd6245d697d79da86d6df57c",
"data": {
"id": "01d7ae1897f7418dad2d26609329be38",
"event":"Offline",
"level":1,
"mac":"001565bbb1a9",
"model":"SIP-T54S",
"ip":"10.50.198.156",
"site":"test"
}
}
]
}
event object
Paramet Typ Description
er e
id Stri Event Data Unique Identifier
ng
type Stri Event Type
ng
createT Lon Business service generation event time
ime g
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YMCS 4X Enterprise Open API Webhook
partyId Stri Enterprise ID
ng
userId Stri User ID
ng
data Obje Event data, format and content determined by the
ct business.
Retry strategy
After receiving the notification request sent by YMCS, the client application
server needs to return a 200 or 204 response within 5s. Once YMCS receives this,
it considers the message delivery successful. If the client application server does
not respond to the notification request within 5s, YMCS will regard this
notification as a failure and will resend the notification request according to the
policy.
The specific retry strategy is to retry after a certain time interval, supporting a
maximum of 3 retries, with specific intervals of: 30s, 5m, 10m. When the retry
period ends and the delivery is still unsuccessful, the message will not be lost; it
will simply not attempt delivery again until new messages arrive for that
subscription. When new messages arrive, undelivered messages within 3 days
will be delivered according to their time.
During the retry process, if the application server returns a 200 or 204 response within 5s, YMCS considers the
message delivery successful and will no longer retry.
Due to network issues or slow event processing, there may be cases of receiving duplicate events. It is
recommended that the customer's application server perform idempotent processing or deduplication of
events.
Security policy
YMCS transmits message data via the HTTPS protocol to prevent data from
being tampered with.
The application server needs to validate the received requests by obtaining the
authorization information from the request header. Only when this information
matches the subscription verification token provided by YMCS can it be
confirmed that the request was sent by YMCS.
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YMCS 4X Enterprise Open API Webhook
The subscription verification token can be obtained in the YMCS event
subscription interface.
2. alarm
2.1 Generate Alarm
Event Type: alarm.created
Event Description: When YMCS receives a device alert, this event notification will
be triggered.
event data
Parameter Type Description
id String Alarm ID
event String Alert event name
mac String MAC
model String model
example
{
"events": [
{
"id": "6c29f04672b6492ebd0911c2da3414ac",
"type": "alarm.created",
"createTime": 1600063609555,
"partyId": "b986e6eedd6245d697d79da86d6df57c",
"data": {
"id": "01d7ae1897f7418dad2d26609329be38",
"event":"Offline",
"mac":"001565bbb1a9",
"model":"SIP-T54S"
}
}
]
}
2.2 Alarm Recovery
Event type: alarm.recovered
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Event Description: When the device goes offline and then comes back online,
the status of the registered account for the device changes from failure to
success, which will trigger this event notification.
event data
Parameter Type Description
id String Alarm ID
event String Alert event name
mac String MAC
model String Model
example
{
"events": [
{
"id": "6c29f04672b6492ebd0911c2da3414ac",
"type": "alarm.recovered",
"createTime": 1600063609555,
"partyId": "b986e6eedd6245d697d79da86d6df57c",
"data": {
"id": "01d7ae1897f7418dad2d26609329be38",
"event":"Online",
"mac":"001565bbb1a9",
"model":"SIP-T54S",
}
}
]
}
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#!/usr/bin/env python3
"""
chunk-pdf-docs.py - Break large PDF documentation into bite-sized markdown chunks
Extracts text from large PDFs and splits them into manageable sections for easier
processing and documentation. Designed for YMCS API documentation PDFs.
Usage:
python3 chunk-pdf-docs.py <input.pdf> [--output-dir <dir>] [--pages-per-chunk <n>]
python3 chunk-pdf-docs.py --all # Process all YMCS PDFs in Downloads
Options:
--output-dir PATH Output directory for chunks (default: ./docs/chunks/)
--pages-per-chunk N Pages per chunk (default: 25)
--all Process all YMCS PDFs from Downloads folder
--toc-only Extract just the table of contents
--help Show this help
"""
import sys
import os
import re
from pathlib import Path
def extract_text_with_pdftotext(pdf_path, page_start=None, page_end=None):
"""Extract text using pdftotext (poppler-utils)"""
import subprocess
cmd = ['pdftotext', '-layout', '-nopgbrk']
if page_start and page_end:
cmd.extend(['-f', str(page_start), '-l', str(page_end)])
cmd.extend([str(pdf_path), '-'])
try:
result = subprocess.run(cmd, capture_output=True, text=True, check=True)
return result.stdout
except subprocess.CalledProcessError as e:
print(f"[ERROR] pdftotext failed: {e}", file=sys.stderr)
return None
except FileNotFoundError:
print("[ERROR] pdftotext not found. Install with: brew install poppler", file=sys.stderr)
return None
def get_pdf_page_count(pdf_path):
"""Get total page count using pdfinfo"""
import subprocess
try:
result = subprocess.run(['pdfinfo', str(pdf_path)],
capture_output=True, text=True, check=True)
for line in result.stdout.split('\n'):
if line.startswith('Pages:'):
return int(line.split(':')[1].strip())
return None
except:
return None
def sanitize_filename(name):
"""Convert section name to safe filename"""
name = re.sub(r'[^\w\s-]', '', name.lower())
name = re.sub(r'[-\s]+', '-', name)
return name.strip('-')
def extract_toc(pdf_path):
"""Extract table of contents from first 20 pages"""
text = extract_text_with_pdftotext(pdf_path, 1, 20)
if not text:
return []
# Look for common TOC patterns
toc_entries = []
in_toc = False
for line in text.split('\n'):
line = line.strip()
# Start of TOC markers
if re.match(r'table\s+of\s+contents', line, re.I):
in_toc = True
continue
# End of TOC markers
if in_toc and (line.startswith('Chapter') or line.startswith('1 ') or line.startswith('1.')):
in_toc = False
# Extract TOC entries (line ending with page number)
if in_toc:
match = re.match(r'^(.+?)\s+\.{2,}\s*(\d+)$', line)
if match:
title, page = match.groups()
toc_entries.append({'title': title.strip(), 'page': int(page)})
return toc_entries
def chunk_pdf(pdf_path, output_dir, pages_per_chunk=25):
"""Break PDF into chunks"""
pdf_path = Path(pdf_path)
output_dir = Path(output_dir)
output_dir.mkdir(parents=True, exist_ok=True)
# Get total pages
total_pages = get_pdf_page_count(pdf_path)
if not total_pages:
print(f"[ERROR] Could not determine page count for {pdf_path.name}")
return False
print(f"[INFO] Processing {pdf_path.name} ({total_pages} pages)")
# Extract TOC
print("[INFO] Extracting table of contents...")
toc = extract_toc(pdf_path)
if toc:
toc_path = output_dir / f"{pdf_path.stem}-TOC.md"
with open(toc_path, 'w') as f:
f.write(f"# Table of Contents - {pdf_path.name}\n\n")
for entry in toc:
f.write(f"- Page {entry['page']}: {entry['title']}\n")
print(f"[OK] Saved TOC to {toc_path.name} ({len(toc)} entries)")
# Create chunks
chunk_num = 1
page_start = 1
while page_start <= total_pages:
page_end = min(page_start + pages_per_chunk - 1, total_pages)
print(f"[INFO] Extracting chunk {chunk_num} (pages {page_start}-{page_end})...")
text = extract_text_with_pdftotext(pdf_path, page_start, page_end)
if text:
chunk_path = output_dir / f"{pdf_path.stem}-chunk-{chunk_num:02d}-p{page_start}-{page_end}.md"
with open(chunk_path, 'w') as f:
f.write(f"# {pdf_path.name} - Pages {page_start}-{page_end}\n\n")
f.write(f"**Source:** {pdf_path.name}\n")
f.write(f"**Pages:** {page_start}-{page_end} of {total_pages}\n")
f.write(f"**Chunk:** {chunk_num}\n\n")
f.write("---\n\n")
f.write(text)
print(f"[OK] Saved {chunk_path.name}")
else:
print(f"[WARNING] Failed to extract chunk {chunk_num}")
page_start = page_end + 1
chunk_num += 1
print(f"[OK] Created {chunk_num - 1} chunks in {output_dir}")
return True
def process_all_ymcs_pdfs(output_base_dir, pages_per_chunk):
"""Process all YMCS PDFs from Downloads"""
downloads = Path.home() / 'Downloads'
pdfs = [
downloads / 'Open API for Yealink Management Cloud Service V4X.pdf',
downloads / 'YMCS 4X Enterprise Open API Webhook.pdf',
downloads / 'Yealink Management Cloud Service(YMCS)_User Guide.pdf',
downloads / 'Yealink Management Cloud Service(YMCS)_Channel User Guide.pdf',
]
for pdf in pdfs:
if not pdf.exists():
print(f"[WARNING] Not found: {pdf.name}")
continue
# Create subdirectory for each PDF
pdf_output_dir = Path(output_base_dir) / sanitize_filename(pdf.stem)
print(f"\n{'='*70}")
print(f"Processing: {pdf.name}")
print(f"Output: {pdf_output_dir}")
print(f"{'='*70}\n")
chunk_pdf(pdf, pdf_output_dir, pages_per_chunk)
def main():
import argparse
parser = argparse.ArgumentParser(
description='Break large PDF documentation into bite-sized chunks',
formatter_class=argparse.RawDescriptionHelpFormatter,
epilog=__doc__
)
parser.add_argument('pdf', nargs='?', help='PDF file to process')
parser.add_argument('--output-dir', default='./docs/chunks',
help='Output directory (default: ./docs/chunks)')
parser.add_argument('--pages-per-chunk', type=int, default=25,
help='Pages per chunk (default: 25)')
parser.add_argument('--all', action='store_true',
help='Process all YMCS PDFs from Downloads')
parser.add_argument('--toc-only', action='store_true',
help='Extract just table of contents')
args = parser.parse_args()
if args.all:
skill_dir = Path(__file__).parent.parent
output_dir = skill_dir / 'docs' / 'chunks'
process_all_ymcs_pdfs(output_dir, args.pages_per_chunk)
elif args.pdf:
pdf_path = Path(args.pdf)
if not pdf_path.exists():
print(f"[ERROR] File not found: {pdf_path}")
sys.exit(1)
if args.toc_only:
toc = extract_toc(pdf_path)
if toc:
print(f"\nTable of Contents ({len(toc)} entries):\n")
for entry in toc:
print(f" Page {entry['page']:4d}: {entry['title']}")
else:
print("[WARNING] No TOC found")
else:
chunk_pdf(pdf_path, args.output_dir, args.pages_per_chunk)
else:
parser.print_help()
sys.exit(1)
if __name__ == '__main__':
main()