Mike Swanson
6942827391
Author: Mike Swanson Machine: Mikes-MacBook-Air.local Timestamp: 2026-07-09 14:52:07
15 KiB
Yealink Management Cloud Service(YMCS)_User Guide.pdf - Pages 101-120
Source: Yealink Management Cloud Service(YMCS)_User Guide.pdf Pages: 101-120 of 953 Chunk: 6
Yealink Management Cloud Service(YMCS) U...
Description Value Range
Alarm events Bad call quality Registration failure Device offline DECT Manage backup…
MAC address usually 12 hexadecimal numbers, format may be 01:23:45:67:89:AB; may also be af0001000817. Letters are case-insensitive.
Alarm level Common Primary Critical
Device name /
Model name Unprocessed Processing
Product type name SIP phone SC-DECT phone SC-DECT phone Teams phone…
Public IP address /
Private IP address /
Site name /
First alarm time /
Last alarm time /
Alarm process Resolved status Ignored
Alarm process time /
Examples Query active alarms 19 / 274 Yealink Management Cloud Service(YMCS) U...
Query active alarms for devices that are offline or have registration failures Query the historical alarms that have been resolved
💡 NOTE Only phone and conference room equipment support this command. Sub-administrators are only allowed to use knowledge Q&A and M7 configuration query; they are not permitted to perform active/history alarm queries.
M7 Query and Generation M7 statements are used for device configuration in the format of Key=Value, e.g., screensaver.timeout=30, lang.gui=English
Description Value Range
Device Model /
Examples: Generate config, open screensaver, model is MeetingBoard 65 Query m7, screensaver.enable=1, model is MeetingBoard 65 Generate config, open screensaver and set wait time to 60, model is Meetingboard 65
💡 NOTE This command requires specific device models to be executed, such as MeetingBoard 65 and SIP-T54W.
Device Query/Associated Device Query
Description Value Range
MAC address usually 12 hexadecimal numbers, format may be 01:23:45:67:89:AB; may also be af0001000817. Letters are case-insensitive.
Device status Pending
20 / 274
Yealink Management Cloud Service(YMCS) U...
Offline
Online
Device name /
Current account Registered status DND Unregistered Unknown
Account information /
Public IP address /
Private IP address /
Unique SN code of / the device
VPN active status of Active the device Inactive
VPN IP of the device /
Site name /
Device model name /
Device firmware / version
Active status Active Inactive
Last report time of / the device
Yealink USB Connect / or YUC
Device software /
21 / 274
Yealink Management Cloud Service(YMCS) U...
name
Software version
Peripheral device All Online status Partially Online All Offline
Examples: Query device with firmware version 328.32.255.0 Query devices with mac 249ad85a465d Query model Meetingboard 65 device
💡 NOTE Sub-admins are only supported for Knowledge Q&A and M7 configuration queries; they do not support executing device queries or associated device queries.
Reboot, Reset
Desc Value Range ript ion
Exec Immediate ution One-time task Daily cycle Every Week Every Month
Exec / ution time
Days / of exec
22 / 274
Yealink Management Cloud Service(YMCS) U...
utio n
Devic The query conditions are the same as the query device, and batch e device execution is supported, but the scope of device execution info must be clearly defined, such as device status, MAC address, etc. rmat ion
Examples: Restart online devices Restart online devices at 4:00 AM on the 1st of every month Restart online devices at 12:00 PM every Wednesday and Thursday
💡 NOTE Sub-admins are only supported for Knowledge Q&A and M7 configuration queries; they do not support executing restart, reset. If the execution time of a task is not specified, it will default to immediate execution.
Device Diagnosis
Descripti Value Range on
Diagnostic One click export tool Packet capture Export system log Export configuration file Configuration backup Network detection Screen capture Remote control Health check
Device The query conditions are the same as the query device, and
23 / 274
Yealink Management Cloud Service(YMCS) U...
informati batch device execution is supported, but the scope of device on execution must be clearly defined, such as device status, MAC address, etc.
Examples: Export system logs for the device with the IP address 192.168.1.1 Perform packet capture for the device with MAC af0021017800
💡 NOTE Sub-administrators are only allowed to use the knowledge Q&A and M7 configuration query.
Update Configuration
Description Value Range
Configuratio Requires device configuration modification, can be M7 n statements, in the format of Key=Value, e.g., screensaver.timeout, screensaver.timeout=30, lang.gui; or configuration function description, e.g., enable screensaver, screensaver wait time 20s
Device parameters same as the device query, only support single information device configuration modification or same model device configuration modification
Examples: Update device config, switch tracking mode to auto frame for MAC af0021017800 Update device config, set device with MAC af0021017800 to automatically answer calls when headset boom is pulled out Update configuration with diagnose.type=123 for model SIP-T54W
💡 NOTE Sub-administrators are only allowed to use knowledge Q&A and M7 configuration query; sub- administrators do not support configuration updates.
24 / 274
Yealink Management Cloud Service(YMCS) U...
Only for redirection The following features only support intention recognition, and will redirect to the corresponding function page after intention recognition Update firmware Add device Query or modify alarm notifications or alarm rules Enterprise Information Query
25 / 274
Yealink Management Cloud Service(YMCS) U...
Phone Devices（Device） Add Phone Device Add a Device Introduction If you use the following methods to connect devices to YMCS, the devices will be automatically added to the corresponding device list: Use auto-provisioning server and specify an enterprise ID in the CFG file. Use DHCP Option and specify an enterprise ID in the CFG file.
Otherwise, you need to add or import devices to the device list manually. For more information, see add a single device or import a batch of devices.
Import Devices Introduction If you want to add devices or modify device information quickly, you can import them in batches. You need to download the template, add devices in batch, or export the devices, edit the device information, and then import the file into YMCS.
Prerequisites Before importing the device, you need to pay attention to the following points: The maximum number of accounts that can be added varies depending on the device model. If the limit is exceeded, the account exceeding the limit will not be added successfully by default. If the MAC addresses filled in the template have been added to the platform, the original information of the devices will be updated according to the information in the template after import. If the MAC addresses filled in the template have been added to the platform but the account information in the template is empty, the original binding relationship will not be
26 / 274
Yealink Management Cloud Service(YMCS) U...
released.
For more information, see import devices.
Manage Phone Devices View the Phone Device List Procedure
-
Sign in to YMCS.
-
Click Phone Device > Device > Device List.
-
Do one of the following: View device information such as MAC, model number, etc.; you can click
27 / 274
Yealink Management Cloud Service(YMCS) U...
and select the fields to display.
Click Advanced to customize the filtering criteria to find devices; you can also click Save
Search Label to save the filtering criteria as a tag for subsequent use.
In the Label field, click a label to view information about all devices under that label.
In the Label field, click More > Label Management to sort, edit, and delete labels.
Operations on the Phone Device List Go to the Phone Device List Procedure
-
Sign in to YMCS.
-
Click Phone Device > Device > Device List.
28 / 274Yealink Management Cloud Service(YMCS) U...
Import Devices For more information, see importing devices.
Export Devices Introduction You can export the basic information of devices in the list with one click. Procedure
-
(Optional) In the phone device list, select the device filter to select the devices you want to export.
-
Click Export.
-
Click
29 / 274
Yealink Management Cloud Service(YMCS) U...
in the bottom-left corner to check the file locally.
Go to Manual Site Setting List Procedure
-
In the phone device list, click
30 / 274
Yealink Management Cloud Service(YMCS) U...
Manual Site Setting List. For more information, see Manual Site Setting List.
Edit Device Information Procedure
-
In the phone device list, click
31 / 274
Yealink Management Cloud Service(YMCS) U...
Edit to edit the device information.
View Device Details Procedure
-
In the phone device list, click any device name. For more information, see phone device details.
32 / 274
Yealink Management Cloud Service(YMCS) U...
Diagnose Devices Procedure
-
In the phone device list, do one of the following:
Click Diagnosis on the right side of the desired device. Select devices and click Diagnosis.
-
Quickly locate device problems by capturing packets, exporting system logs, exporting configuration files, etc. For more information, see diagnose devices.
Set Configuration Parameters Procedure
- In the phone device list, click Configuration to set configuration parameters for the device.
Delete Devices Procedure
- In the phone device list, do one of the following:
💡 NOTE Platform-related data (except operation logs) will be erased after deletion and cannot be recovered.
Click
33 / 274
Yealink Management Cloud Service(YMCS) U...
Delete on the right side of the desired device. Select devices and click
34 / 274
Yealink Management Cloud Service(YMCS) U...
> Delete.
Update Configuration Procedure
- In the phone device list, select devices and click Update Configuration.
- In the pop-up window, select the content you want to update. For more information, see configuration management.
- Select Immediately or Scheduled Tasks to create a scheduled task and click Confirm.
Update Firmware Procedure 35 / 274 Yealink Management Cloud Service(YMCS) U...
- In the phone device list, select devices and click Update Firmware.
- In the pop-up window, select the firmware version. For more information, refer to firmware management.
- Select Immediately or Scheduled Tasks to create a scheduled task and click Confirm.
💡 NOTE If the device has an associated accessory, you can also select whether to update the firmware for the accessory in the pop-up window.
Push Resource Files Procedure
- In the phone device list, select devices and click Update Resource File.
- In the pop-up window, select the resource file. For more information, refer to other resource management.
- Select Immediately or Scheduled Tasks to create a scheduled task and click Confirm.
Set Sites Procedure
-
In the phone device list, select devices and click
36 / 274
Yealink Management Cloud Service(YMCS) U...
Site Settings.
- Select the site to which you want the device to belong in the pop-up window and click Confirm.
💡 NOTE After confirmation, the device will be automatically added to the device list of the selected site.
Move Devices to a Group Procedure
-
In the phone device list, select devices and click
37 / 274
Yealink Management Cloud Service(YMCS) U...
Grouping.
- Select the group to which you want the device to belong in the pop-up window and click Confirm.
Reboot Procedure
-
In the phone device list, select devices and click
38 / 274