Mike Swanson
6942827391
Author: Mike Swanson Machine: Mikes-MacBook-Air.local Timestamp: 2026-07-09 14:52:07
18 KiB
Yealink Management Cloud Service(YMCS)_User Guide.pdf - Pages 621-640
Source: Yealink Management Cloud Service(YMCS)_User Guide.pdf Pages: 621-640 of 953 Chunk: 32
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Task report Type Separate Report Summary Report
Execution result Executing Normal All Abnormal Partial Abnorma l Execute Failure
Examples Query the inspection task records named reboot Query the inspection task records which report Type is Separate Report Query the inspection tasks records that Execution result is Executing
💡 NOTE Sub-admins are only supported for Knowledge Q&A and M7 configuration queries; they do not support executing inspection task execution record queries.
Alarm Query
Description Value Range
Location Name /
Room Name /
Alarm severity level Common Primary Critical
Alarm content or event Device offline Peripheral offline Firmware update failure Configuration update failure Peripheral firmware update failure Wireless mic low power Sensor low power Sensor upgrade failure
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Network disconnection
Range of last alarm time /
Examples: Query alarm with content is device offline Query alarm with content is device offline and room name is test Query alarm with severity level is common or primary
💡 NOTE Sub-admins are only supported for Knowledge Q&A and M7 configuration queries; they do not support executing alarm queries.
Active/Resolved Alarm Feedback Query
Description Value Range
Location Name /
feedback content /
Urgency level High Medium Low
Progress status, only active feedback support this filed Unprocessed Processing
Examples: Query active alarm feedback with high urgency Query resolved alarm feedback with status unprocessed Query all active alarm feedback
💡 NOTE Sub-admins are only supported for Knowledge Q&A and M7 configuration queries; they do not support executing alarm feedback queries.
Alarm Summary
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Description Value Range
Location Name /
Examples: Perform alarm summary in the region test Summarize all alarms in test
💡 NOTE Sub-admins are only supported for Knowledge Q&A and M7 configuration queries; they do not support executing alarm summaries.
M7 Query and Generation M7 statements are used for device configuration in the format of Key=Value, e.g., screensaver.timeout=30, lang.gui=English
Description Value Range
Device Model /
Examples: Generate config, open screensaver, model is MeetingBoard 65 Query m7, screensaver.enable=1, model is MeetingBoard 65 Generate config, open screensaver and set wait time to 60, model is Meetingboard 65
💡 NOTE This command requires specifying the device model to execute, such as MeetingBoard 65 or SIP-T54W.
Device Query/Associated Device Query
Description Value Range
MAC address usually 12 hexadecimal numbers, format may be 01:23:45:67:89:AB; may also be af0001000817
Device status Pending
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Offline
Online
Device name /
Unique SN code / of the device
Device model /
Public IP / address
Private IP / address
Device firmware / version
Active status Active Inactive
Software /
Software version /
Assign status Assign Unassigned
Examples: Query devices with offline status Query devices with firmware version 328.32.255.0 Query devices with IP address 172.32.255.255
💡 NOTE Sub-admins are only supported for Knowledge Q&A and M7 configuration queries; they do not support executing device queries or associated device queries.
Reboot, Reset
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Descript Value Range ion
Execution Immediate, One-time task, Daily, Every Week, Every Month cycle
Execution / time
Days of / executio n
Device The query conditions are same with query device, and batch informat device execution is supported, but the scope of device execution ion must be clearly defined, such as device status, MAC address, etc.
Examples: Restart online devices Restart online devices at 4:00 AM on the 1st of every month Restart online devices at 12:00 PM every Wednesday and Thursday
💡 NOTE Sub-admins are only supported for Knowledge Q&A and M7 configuration queries; they do not support executing restart, reset. If the execution time of a task is not specified, it will default to immediate execution.
Device Diagnosis
Desc Value Range ripti on
Diagn One click export ostic Packet capture tool Export system log
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Export configuration file
Configuration backup
Network detection
Screen capture
Remote control
Health check
Devic The query conditions are same with query device, and batch device e execution is supported, but the scope of device execution must be infor clearly defined, such as device status, MAC address, etc. mati on
Examples: Export system logs for device with IP address 192.168.1.1 Perform packet capture for device with MAC af0021017800
💡 NOTE Sub-admins are only supported for Knowledge Q&A and M7 configuration queries; they do not support device diagnostics.
Update Configuration
Des Value Range cri pti on
Con Requires device configuration modification, can be M7 statements, in fig the format of Key=Value, e.g., screensaver.timeout, ura screensaver.timeout=30, lang.gui; or configuration function tio description, e.g., enable screensaver, screensaver wait time 20s n
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Dev parameters same as device query, only support single device ice configuration modification or same model device configuration inf modification orm ati on
Update device config, switch tracking mode to auto frame for MAC af0021017800 Update configuration with screensaver.enable=1 for model MeetingBoard 65
💡 NOTE Sub-admins are only supported for Knowledge Q&A and M7 configuration queries; they do not support executing configuration updates.
Only for redirection The following features only support intention recognition, do not support parameter extraction, and will redirect to corresponding function page after intention recognition Add conference room Update firmware Add device Query or modify alarm notifications or alarm rules Enterprise Information Query
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Room Hierarchy Introduction You can build the workspace by adding/editing/deleting hierarchical structures (country, state/province, city, park, building) according to the actual situation of the enterprise. Procedure
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Sign in to YMCS.
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Click WorkSpace > Rooms.
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Click
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on the right side of the hierarchy to add/edit/delete the hierarchy.
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Inspection Inspection Task Introduction Under the traditional operation and maintenance method, the inspection of conference rooms requires manual inspection one by one, which is inefficient. However, through the remote monitoring function of the equipment management platform, the inspection process can be simplified and a report can be generated to help you quickly Understand the health and usage of all your devices.
Create Inspection Task
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Log in to YMCS.
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Click Workspace Management > Inspection > Inspection Task > Add.
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Edit the inspection task information and click Save. Task Name: Name the inspection task. Execution Mode: Select the time and period to execute the task. Range: Select the equipment range for inspection. You can select all devices, devices of any space, or customize any devices. Report Type: Select the type of report generated.
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Summary Report: Only generate one report for the inspection range.
Separate Report: Generate a report for each device within the inspection range.
Recipient: Select the administrator as the notification target of the inspection results, and the administrator will be notified via email.
Manage Inspection Task
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Log in to YMCS.
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Click Workspace Management > Inspection > Inspection Task.
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All inspection tasks you created will be displayed in the list. View inspection tasks
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In the inspection task list, check the task status, execution mode, execution time, and other information.
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Edit Inspection Task 💡 NOTE You can only edit paused tasks.
- In the inspection task list, click
Edit on the right side of the task. Pause/Continue/End Inspection Task In the inspection task list, click
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Pause / End on the right side of the active periodic task, pause/end the task. In the inspection task list, click
Continue on the right side of the paused task, continue the task. Delete Task 81 / 171 Yealink Management Cloud Service(YMCS) U...
💡 NOTE Only finished tasks can be deleted.
- In the inspection task list, click
Delete on the right side of the task.
Execution Record Introduction For the finished inspection task, you can view its corresponding execution record to learn whether the task was successfully executed, the reason for the execution failure, the execution time, and other information.
Procedure
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Log in to YMCS.
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Do one of the following to enter the execution record: Click Workspace Management > Inspection > Inspection Task, and click Record on the right side of any task.
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Click Workspace Management > Execution Record.
- Check the task execution record. Under the execution result field, you can check whether the task is executed normally and whether there are any exceptions in the inspection results. For tasks that perform abnormally or fail, you can check the specific reasons.
View Report Introduction Based on the inspection tasks you create, corresponding reports will be generated to help you understand the health status and usage of the device. The inspection content included in the report is as follows:
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Inspec Description Exception handling Supported tion suggestions device conten models t
Device Check the If the host device is offline, it All room Status online status of is abnormal. It is devices the host device. recommended to check whether the device network connection is available and whether the device management service is disabled.
Alarms Check whether If there are active alarms on All room there are active the host device, it is devices alarms on the abnormal. It is recommended device. to check the corresponding alarm records and handle them according to the suggestions.
Periphe Check the If there are offline All room ral information of accessories, it is abnormal. It devices Status each accessory is recommended to check connected to whether the accessory the host device, connection is normal. including: model, firmware version, and online status.
CPU Check the CPU If the CPU usage of the host Android
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Usage usage of the device has reached 90%, it is conference host device in abnormal. Please check and room device the past 24 stop unnecessary running hours. tasks.
Memor Check the If the memory usage of the Android y memory usage host device has reached 90%, conference of the host it is abnormal. Please check room device device in the and stop unnecessary past 24 hours. running tasks.
Storage Check the If the remaining storage space Android Space remaining of the host device is less than conference storage space of 500MB, it is abnormal. Please room device the host device. clean up the useless files stored on the device in time, or try to restore factory settings if necessary.
Related Check whether If an updated version is All room Device the device detected, it is abnormal and it devices Firmwa firmware is recommended to upgrade re version needs to the device to the latest be updated. version.
Procedure
- Log in to YMCS.
- Do one of the following to enter the execution record:
💡 NOTE Viewing reports is not supported on devices that failed to execute.
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Click Workspace Management > Inspection > Inspection Task, click Record > View on
the right of the completed task.
Click Workspace Management > Inspection > Execution Record, and click View on the
right side of any record.
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View various inspection results in the report. Support clicking Download to download the report locally.
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