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claudetools/clients/rednour/onboarding-baselines/LEGALASST-20260529T200647.md
Mike Swanson df9be01065 feat(rmm): onboarding diagnostic (Phase 1) - probe + triage + baseline 
/rmm diagnose: dispatches a Windows security/health probe to a newly onboarded
agent, grades RED/AMBER/GREEN, writes an immutable per-client baseline
(clients/<slug>/onboarding-baselines/), diffs vs prior, and alerts CRITICALs to
#dev-alerts. Probe is PS5.1/ASCII/SYSTEM-safe, never-abort, base64 chunked upload
around the agent command-size cap. Code-reviewed (no blockers); folded in
immutability guard, severity-independent finding ids, Defender-unknown sentinel,
expanded competitor/backup detection.

First baselines captured: Rednour FRONTDESKRECEPT + LEGALASST (both RED - prior
MSP ScreenConnect/Splashtop/Syncro still live; LEGALASST OS EOL).

Co-Authored-By: Claude Opus 4.8 (1M context) <noreply@anthropic.com>
2026-05-29 13:09:11 -07:00

7.9 KiB
Raw Blame History

Onboarding Diagnostic Baseline - LEGALASST

  • Grade: RED

  • Host: LEGALASST

  • Client: Rednour Law Offices (rednour)

  • Collected (UTC): 2026-05-29T20:05:50Z

  • Agent ID: 18825ea7-df58-47bb-b492-822cb16fb5ec

  • Command ID: beb27c88-4161-4183-a2b9-c43ec1ea0c0b

  • Findings: 4 critical / 5 warning / 9 info / 3 unknown

  • OS: Microsoft Windows 10 Pro (build 19045)

CRITICAL (4)

Foreign management/remote-access agent: ScreenConnect / ConnectWise Control

  • Category: security
  • ID: sec.foreign_agents.screenconnect_connectwise_control
  • A competitor RMM or unmanaged remote-access tool is present. At onboarding this is a security and control risk (a prior MSP or attacker may retain remote access). Verify it is authorized; if not, remove it.
program: ScreenConnect Client (1912bf3444b41a08) 26.1.24.9579
service: ScreenConnect Client (1912bf3444b41a08) (ScreenConnect Client (1912bf3444b41a08)) Running

Foreign management/remote-access agent: Splashtop (SOS/Streamer)

  • Category: security
  • ID: sec.foreign_agents.splashtop_sos_streamer_
  • A competitor RMM or unmanaged remote-access tool is present. At onboarding this is a security and control risk (a prior MSP or attacker may retain remote access). Verify it is authorized; if not, remove it.
program: Splashtop Streamer 3.8.2.0
service: SplashtopRemoteService (Splashtop? Remote Service) Running

Foreign management/remote-access agent: Syncro / Kabuto

  • Category: security
  • ID: sec.foreign_agents.syncro_kabuto
  • A competitor RMM or unmanaged remote-access tool is present. At onboarding this is a security and control risk (a prior MSP or attacker may retain remote access). Verify it is authorized; if not, remove it.
program: Syncro 1.0.201.18410
service: Syncro (Syncro) Running

OS build is end-of-life: Win10 22H2

  • Category: security
  • ID: sec.patch.os_eol
  • This OS build (19045, Win10 22H2) passed end-of-servicing on 2025-10-14. It no longer receives security updates. Plan a feature update or OS upgrade.
Microsoft Windows 10 Pro build 19045; EOL 2025-10-14

WARNING (5)

1 pending Windows updates

  • Category: security
  • ID: sec.patch.pending
  • Windows Update reports pending (not installed, not hidden) updates. Some may be security updates. Approve/install on the next maintenance window.
Microsoft.Update.Session search IsInstalled=0 and IsHidden=0 -> 1

Stability events present in the last 14 days

  • Category: health
  • ID: health.stability.some
  • One or more unexpected shutdowns, BSODs, or disk errors occurred recently. Monitor and correlate with user reports.
Unexpected shutdowns (id 41)=0; Bugchecks/BSOD (id 1001)=0; Disk errors (id 7/51/153)=1

Reboot pending

  • Category: health
  • ID: health.reboot_uptime.pending
  • A reboot is pending. Pending reboots can block patches and leave the system in a half-updated state. Schedule a restart.
PendingFileRenameOperations

Uptime is 43.1 days

  • Category: health
  • ID: health.reboot_uptime.long_uptime
  • Uptime exceeds 30 days. Long uptime usually means pending updates have not been applied (reboots deferred). Schedule maintenance.
LastBootUpTime=2026-04-16 10:07:07Z

3 auto-start service(s) not running

  • Category: health
  • ID: health.failed_services.stopped
  • These services are set to start automatically but are not running. Some may be benign; review for security agents, backup agents, or AV that should be running.
WMPNetworkSvc (Windows Media Player Network Sharing Service) = Stopped
GoogleUpdaterInternalService149.0.7814.0 (Google Updater Internal Service (GoogleUpdaterInternalService149.0.7814.0)) = Stopped
GoogleUpdaterService149.0.7814.0 (Google Updater Service (GoogleUpdaterService149.0.7814.0)) = Stopped

INFO (9)

Defender active and current

  • Category: security
  • ID: sec.defender.ok
  • Real-time protection on, service running, signatures current.
RealTimeProtectionEnabled=True; AMServiceEnabled=True; AntispywareSignatureAge=0 days; IsTamperProtected=True

Defender is the only registered AV

  • Category: security
  • ID: sec.av_products.defender_only
  • Only Microsoft/Windows Defender is registered in Security Center.
Windows Defender

Local administrators (4)

  • Category: security
  • ID: sec.local_admins.list
  • Members of the local Administrators group. Review for unexpected or unknown accounts (especially leftover MSP/vendor accounts from a prior provider).
LEGALASST\Administrator
LEGALASST\Ale
LEGALASST\Emma
LEGALASST\localadmin

Last hotfix: KB5075039

  • Category: security
  • ID: sec.patch.last_hotfix
  • Most recently installed update (from Get-HotFix; reflects CBS/MSU packages, not all cumulative metadata).
KB5075039 installed 2026-03-04T07:00:00Z

SMBv1 disabled

  • Category: security
  • ID: sec.exposure.smb1_off
  • SMBv1 server protocol is disabled.
EnableSMB1Protocol=False

LAPS detected

  • Category: security
  • ID: sec.exposure.laps_present
  • A LAPS mechanism is present.
Windows LAPS reg key

Not domain-joined (workgroup)

  • Category: health
  • ID: health.domain.workgroup
  • This machine is in workgroup/Azure AD only mode (Domain=WORKGROUP). No on-prem AD secure channel applies.
PartOfDomain=False; Domain=WORKGROUP

Time service source

  • Category: health
  • ID: health.time.source
  • Current Windows Time service source.
Source=time.windows.com,0x9

No backup agent detected

  • Category: health
  • ID: health.backup.none
  • No known backup agent service found. Backup expectation varies by endpoint; confirm whether this machine is supposed to have local/cloud backup and whether server-side or M365 backup covers it.
No matching backup service in Win32_Service

UNKNOWN (3)

Check failed: Windows Firewall profiles

  • Category: security
  • ID: sec.firewall.error
  • The probe could not complete this check. Manual review recommended.
Invalid class

BitLocker status unavailable

  • Category: security
  • ID: sec.bitlocker.unavailable
  • Get-BitLockerVolume failed for the OS volume. BitLocker may not be installed (Home edition) or the cmdlet is unavailable. Verify encryption manually (manage-bde -status).
MountPoint=C:, Get-BitLockerVolume returned null

Physical disk health unavailable

  • Category: health
  • ID: health.disk_smart.unavailable
  • Get-PhysicalDisk is unavailable (older OS / RAID controller hiding disks). Verify drive health via vendor tools.
Get-PhysicalDisk returned null

Inventory Baseline Summary

  • Manufacturer / Model: To Be Filled By O.E.M. / To Be Filled By O.E.M.
  • Serial: To Be Filled By O.E.M.
  • CPU: AMD Ryzen 3 3200G with Radeon Vega Graphics (4 cores / 4 logical)
  • RAM (GB): 5.9
  • BIOS: P3.50 (2019-05-15)
  • Chassis is laptop: false
  • TPM present / Secure Boot: ? / ?
  • Domain joined: false (WORKGROUP)
  • OS activation licensed: ?
  • Uptime (days): 43.1
  • Pending reboot: true
  • Installed software count: 68
  • Scheduled tasks (non-MS, enabled): 13
  • Local administrators: LEGALASST\Administrator, LEGALASST\Ale, LEGALASST\Emma, LEGALASST\localadmin

Fixed volumes

Network adapters

  • Realtek PCIe GbE Family Controller - IP: 192.168.10.213 - DNS: 192.168.10.1 - DHCP: true

Diff vs Prior Baseline

  • No prior baseline found for this host. This is the first baseline.

Generated by run-onboarding-diagnostic.sh (GuruRMM onboarding diagnostic, Phase 1). Raw snapshot: LEGALASST-20260529T200647.json (immutable).

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