Mike Swanson
df9be01065
/rmm diagnose: dispatches a Windows security/health probe to a newly onboarded agent, grades RED/AMBER/GREEN, writes an immutable per-client baseline (clients/<slug>/onboarding-baselines/), diffs vs prior, and alerts CRITICALs to #dev-alerts. Probe is PS5.1/ASCII/SYSTEM-safe, never-abort, base64 chunked upload around the agent command-size cap. Code-reviewed (no blockers); folded in immutability guard, severity-independent finding ids, Defender-unknown sentinel, expanded competitor/backup detection. First baselines captured: Rednour FRONTDESKRECEPT + LEGALASST (both RED - prior MSP ScreenConnect/Splashtop/Syncro still live; LEGALASST OS EOL). Co-Authored-By: Claude Opus 4.8 (1M context) <noreply@anthropic.com>
259 lines
7.9 KiB
Markdown
259 lines
7.9 KiB
Markdown
# Onboarding Diagnostic Baseline - LEGALASST
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- **Grade:** RED
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- **Host:** LEGALASST
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- **Client:** Rednour Law Offices (`rednour`)
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- **Collected (UTC):** 2026-05-29T20:05:50Z
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- **Agent ID:** 18825ea7-df58-47bb-b492-822cb16fb5ec
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- **Command ID:** beb27c88-4161-4183-a2b9-c43ec1ea0c0b
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- **Findings:** 4 critical / 5 warning / 9 info / 3 unknown
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- **OS:** Microsoft Windows 10 Pro (build 19045)
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---
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## CRITICAL (4)
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### Foreign management/remote-access agent: ScreenConnect / ConnectWise Control
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- **Category:** security
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- **ID:** `sec.foreign_agents.screenconnect_connectwise_control`
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- A competitor RMM or unmanaged remote-access tool is present. At onboarding this is a security and control risk (a prior MSP or attacker may retain remote access). Verify it is authorized; if not, remove it.
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```
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program: ScreenConnect Client (1912bf3444b41a08) 26.1.24.9579
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service: ScreenConnect Client (1912bf3444b41a08) (ScreenConnect Client (1912bf3444b41a08)) Running
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```
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### Foreign management/remote-access agent: Splashtop (SOS/Streamer)
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- **Category:** security
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- **ID:** `sec.foreign_agents.splashtop_sos_streamer_`
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- A competitor RMM or unmanaged remote-access tool is present. At onboarding this is a security and control risk (a prior MSP or attacker may retain remote access). Verify it is authorized; if not, remove it.
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```
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program: Splashtop Streamer 3.8.2.0
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service: SplashtopRemoteService (Splashtop? Remote Service) Running
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```
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### Foreign management/remote-access agent: Syncro / Kabuto
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- **Category:** security
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- **ID:** `sec.foreign_agents.syncro_kabuto`
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- A competitor RMM or unmanaged remote-access tool is present. At onboarding this is a security and control risk (a prior MSP or attacker may retain remote access). Verify it is authorized; if not, remove it.
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```
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program: Syncro 1.0.201.18410
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service: Syncro (Syncro) Running
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```
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### OS build is end-of-life: Win10 22H2
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- **Category:** security
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- **ID:** `sec.patch.os_eol`
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- This OS build (19045, Win10 22H2) passed end-of-servicing on 2025-10-14. It no longer receives security updates. Plan a feature update or OS upgrade.
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```
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Microsoft Windows 10 Pro build 19045; EOL 2025-10-14
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```
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## WARNING (5)
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### 1 pending Windows updates
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- **Category:** security
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- **ID:** `sec.patch.pending`
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- Windows Update reports pending (not installed, not hidden) updates. Some may be security updates. Approve/install on the next maintenance window.
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```
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Microsoft.Update.Session search IsInstalled=0 and IsHidden=0 -> 1
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```
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### Stability events present in the last 14 days
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- **Category:** health
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- **ID:** `health.stability.some`
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- One or more unexpected shutdowns, BSODs, or disk errors occurred recently. Monitor and correlate with user reports.
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```
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Unexpected shutdowns (id 41)=0; Bugchecks/BSOD (id 1001)=0; Disk errors (id 7/51/153)=1
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```
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### Reboot pending
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- **Category:** health
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- **ID:** `health.reboot_uptime.pending`
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- A reboot is pending. Pending reboots can block patches and leave the system in a half-updated state. Schedule a restart.
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```
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PendingFileRenameOperations
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```
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### Uptime is 43.1 days
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- **Category:** health
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- **ID:** `health.reboot_uptime.long_uptime`
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- Uptime exceeds 30 days. Long uptime usually means pending updates have not been applied (reboots deferred). Schedule maintenance.
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```
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LastBootUpTime=2026-04-16 10:07:07Z
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```
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### 3 auto-start service(s) not running
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- **Category:** health
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- **ID:** `health.failed_services.stopped`
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- These services are set to start automatically but are not running. Some may be benign; review for security agents, backup agents, or AV that should be running.
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```
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WMPNetworkSvc (Windows Media Player Network Sharing Service) = Stopped
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GoogleUpdaterInternalService149.0.7814.0 (Google Updater Internal Service (GoogleUpdaterInternalService149.0.7814.0)) = Stopped
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GoogleUpdaterService149.0.7814.0 (Google Updater Service (GoogleUpdaterService149.0.7814.0)) = Stopped
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```
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## INFO (9)
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### Defender active and current
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- **Category:** security
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- **ID:** `sec.defender.ok`
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- Real-time protection on, service running, signatures current.
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```
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RealTimeProtectionEnabled=True; AMServiceEnabled=True; AntispywareSignatureAge=0 days; IsTamperProtected=True
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```
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### Defender is the only registered AV
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- **Category:** security
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- **ID:** `sec.av_products.defender_only`
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- Only Microsoft/Windows Defender is registered in Security Center.
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```
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Windows Defender
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```
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### Local administrators (4)
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- **Category:** security
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- **ID:** `sec.local_admins.list`
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- Members of the local Administrators group. Review for unexpected or unknown accounts (especially leftover MSP/vendor accounts from a prior provider).
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```
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LEGALASST\Administrator
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LEGALASST\Ale
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LEGALASST\Emma
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LEGALASST\localadmin
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```
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### Last hotfix: KB5075039
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- **Category:** security
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- **ID:** `sec.patch.last_hotfix`
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- Most recently installed update (from Get-HotFix; reflects CBS/MSU packages, not all cumulative metadata).
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```
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KB5075039 installed 2026-03-04T07:00:00Z
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```
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### SMBv1 disabled
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- **Category:** security
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- **ID:** `sec.exposure.smb1_off`
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- SMBv1 server protocol is disabled.
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```
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EnableSMB1Protocol=False
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```
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### LAPS detected
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- **Category:** security
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- **ID:** `sec.exposure.laps_present`
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- A LAPS mechanism is present.
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```
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Windows LAPS reg key
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```
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### Not domain-joined (workgroup)
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- **Category:** health
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- **ID:** `health.domain.workgroup`
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- This machine is in workgroup/Azure AD only mode (Domain=WORKGROUP). No on-prem AD secure channel applies.
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```
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PartOfDomain=False; Domain=WORKGROUP
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```
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### Time service source
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- **Category:** health
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- **ID:** `health.time.source`
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- Current Windows Time service source.
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```
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Source=time.windows.com,0x9
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```
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### No backup agent detected
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- **Category:** health
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- **ID:** `health.backup.none`
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- No known backup agent service found. Backup expectation varies by endpoint; confirm whether this machine is supposed to have local/cloud backup and whether server-side or M365 backup covers it.
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```
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No matching backup service in Win32_Service
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```
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## UNKNOWN (3)
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### Check failed: Windows Firewall profiles
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- **Category:** security
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- **ID:** `sec.firewall.error`
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- The probe could not complete this check. Manual review recommended.
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```
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Invalid class
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```
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### BitLocker status unavailable
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- **Category:** security
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- **ID:** `sec.bitlocker.unavailable`
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- Get-BitLockerVolume failed for the OS volume. BitLocker may not be installed (Home edition) or the cmdlet is unavailable. Verify encryption manually (manage-bde -status).
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```
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MountPoint=C:, Get-BitLockerVolume returned null
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```
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### Physical disk health unavailable
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- **Category:** health
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- **ID:** `health.disk_smart.unavailable`
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- Get-PhysicalDisk is unavailable (older OS / RAID controller hiding disks). Verify drive health via vendor tools.
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```
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Get-PhysicalDisk returned null
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```
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---
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## Inventory Baseline Summary
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- **Manufacturer / Model:** To Be Filled By O.E.M. / To Be Filled By O.E.M.
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- **Serial:** To Be Filled By O.E.M.
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- **CPU:** AMD Ryzen 3 3200G with Radeon Vega Graphics (4 cores / 4 logical)
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- **RAM (GB):** 5.9
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- **BIOS:** P3.50 (2019-05-15)
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- **Chassis is laptop:** false
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- **TPM present / Secure Boot:** ? / ?
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- **Domain joined:** false (WORKGROUP)
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- **OS activation licensed:** ?
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- **Uptime (days):** 43.1
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- **Pending reboot:** true
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- **Installed software count:** 68
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- **Scheduled tasks (non-MS, enabled):** 13
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- **Local administrators:** LEGALASST\Administrator, LEGALASST\Ale, LEGALASST\Emma, LEGALASST\localadmin
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### Fixed volumes
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### Network adapters
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- Realtek PCIe GbE Family Controller - IP: 192.168.10.213 - DNS: 192.168.10.1 - DHCP: true
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---
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## Diff vs Prior Baseline
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- No prior baseline found for this host. This is the first baseline.
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---
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_Generated by run-onboarding-diagnostic.sh (GuruRMM onboarding diagnostic, Phase 1). Raw snapshot: `LEGALASST-20260529T200647.json` (immutable)._
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