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Howard Enos 6b3ae407bd Add Scileppi Law client folder: Sylvia Mac mini Mail memory diagnosis (Syncro #32262 )

New client onboarding for The Law Offices of Chris Scileppi with initial
session log documenting diagnosis on Sylvia's Mac mini (Mac14,3, M2, 8 GB).

Issue: System running out of memory; Apple Mail footprint thrashing the box.
Two Envelope Index rebuild attempts confirmed the mailbox itself exceeds what
8 GB can hold. Disabled Mail at the OS level, moved user to webmail, and
recommended replacement with an M4 Mac mini (16 or 24 GB).

Ticket #32262 resolved. 1 hr onsite logged but deliberately not invoiced.

Files:
- clients/scileppi-law/PROJECT_STATE.md
- clients/scileppi-law/docs/overview.md
- clients/scileppi-law/docs/issues/log.md
- clients/scileppi-law/session-logs/2026-05-07-howard-sylvia-mac-mini-mail-memory.md

2026-05-07 17:11:40 -07:00

1.1 KiB

Raw Blame History

Client Overview — The Law Offices of Chris Scileppi

Company Name

The Law Offices of Chris Scileppi

Primary Contact

Name: Andrew Ross
Phone: (520) 449-8446 / mobile (971) 218-6707
Email: andrew@scileppilaw.com

Billing

Invoice CC: info@scileppilaw.com
Syncro customer ID: 9601863

Site Address

115 W Washington Street, Tucson, AZ 85701

Environment Summary

GuruRMM site: Main Office (WEST-MEADOW-9025)
Known users: Sylvia (Mac mini)
Known endpoints: Sylvias-Mini — Apple Mac mini, Mac14,3 (M2), 8 GB LPDDR5, 256 GB SSD, macOS 14.4.1 (23E224)

Open Hardware Items

Sylvia's Mac mini — replace. 8 GB is no longer enough for her mailbox; Mail.app paged the system to death (see issues/log.md and session-logs/2026-05-07-howard-sylvia-mac-mini-mail-memory.md). Replacement: M4 Mac mini, 16 GB minimum, 24 GB preferred, 256 GB+. Quote pending.

Notes

Small firm. Apple-leaning user environment. Uses Microsoft 365 / Outlook for mail; users currently have the option to consume mail in Apple Mail (preferred) or browser webmail.

1.1 KiB Raw Blame History