Howard Enos
6b3ae407bd
New client onboarding for The Law Offices of Chris Scileppi with initial session log documenting diagnosis on Sylvia's Mac mini (Mac14,3, M2, 8 GB). Issue: System running out of memory; Apple Mail footprint thrashing the box. Two Envelope Index rebuild attempts confirmed the mailbox itself exceeds what 8 GB can hold. Disabled Mail at the OS level, moved user to webmail, and recommended replacement with an M4 Mac mini (16 or 24 GB). Ticket #32262 resolved. 1 hr onsite logged but deliberately not invoiced. Files: - clients/scileppi-law/PROJECT_STATE.md - clients/scileppi-law/docs/overview.md - clients/scileppi-law/docs/issues/log.md - clients/scileppi-law/session-logs/2026-05-07-howard-sylvia-mac-mini-mail-memory.md
28 lines
1.1 KiB
Markdown
28 lines
1.1 KiB
Markdown
# Client Overview — The Law Offices of Chris Scileppi
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## Company Name
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The Law Offices of Chris Scileppi
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## Primary Contact
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- Name: Andrew Ross
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- Phone: (520) 449-8446 / mobile (971) 218-6707
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- Email: andrew@scileppilaw.com
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## Billing
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- Invoice CC: info@scileppilaw.com
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- Syncro customer ID: 9601863
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## Site Address
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115 W Washington Street, Tucson, AZ 85701
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## Environment Summary
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- GuruRMM site: Main Office (`WEST-MEADOW-9025`)
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- Known users: Sylvia (Mac mini)
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- Known endpoints: `Sylvias-Mini` — Apple Mac mini, Mac14,3 (M2), 8 GB LPDDR5, 256 GB SSD, macOS 14.4.1 (23E224)
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## Open Hardware Items
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- **Sylvia's Mac mini — replace.** 8 GB is no longer enough for her mailbox; Mail.app paged the system to death (see issues/log.md and `session-logs/2026-05-07-howard-sylvia-mac-mini-mail-memory.md`). Replacement: M4 Mac mini, 16 GB minimum, 24 GB preferred, 256 GB+. Quote pending.
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## Notes
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Small firm. Apple-leaning user environment. Uses Microsoft 365 / Outlook for mail; users currently have the option to consume mail in Apple Mail (preferred) or browser webmail.
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