82 lines
4.4 KiB
Markdown
82 lines
4.4 KiB
Markdown
---
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type: client
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name: goldstein
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display_name: Goldstein (Sheldon Goldstein)
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last_compiled: 2026-07-07
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compiled_by: HOWARD-HOME/claude-main
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sources:
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- clients/goldstein/session-logs/2026-07/2026-07-06-howard-dallas-rmm-onboard.md
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- clients/goldstein/session-logs/2026-07/2026-07-07-howard-dallas-rdp-pro-upgrade.md
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- clients/goldstein/onboarding-baselines/DALLAS-20260706T233936.md
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backlinks: []
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---
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# Goldstein (Sheldon Goldstein)
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## Profile
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- **Contract type:** Break-fix / T&M (Syncro `prepay_hours` = 0). History shows a small monthly
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recurring invoice (~$59.30) alongside occasional labor at $150/hr remote.
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- **Key contacts:** Michelle Goldstein — 972-814-5677 (Dallas location); Sheldon Goldstein —
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sheldon@lawyersdallas.com; "Armory Park Location" (Tucson).
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- **Billing rate:** $150/hr remote (verify onsite/emergency against Syncro).
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- **Hours remaining (if prepaid):** none (break-fix).
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- **Syncro customer ID:** 25307933
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- **Managed devices (Syncro assets):** 1
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- **Two physical locations:** Dallas, TX (Michelle) and Tucson, AZ / Armory Park (Sheldon).
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Law firm (lawyersdallas.com).
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## Infrastructure
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### GuruRMM
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- **Client:** Goldstein — `7eed26be-4126-40a5-8414-3c0c28b9d182`
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- **Sites:**
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- **Dallas** (TX) — site code `SILVER-PEAK-3739`, id `653b7e39-5e5e-4b93-b135-c70fc12ececa`
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- **Tucson** (AZ) — site code `RED-LION-9255`, id `4526ef0e-31d6-48f1-8df4-40d3a16519c1`
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### Endpoints (GuruRMM agents)
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| Host | Site | OS | Notes |
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|---|---|---|---|
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| DALLAS | Dallas | Windows 11 **Pro for Workstations** (26200; upgraded from Home 2026-07-07, MAK activated) | Lenovo Yoga Slim 7 15ILL9, serial PF570RZ0; Michelle's laptop (`Dallas\miche`); workgroup; 192.168.1.226; **RDP host enabled** (3389, NLA); enrolled 2026-07-06; agent id `36c7bbc8-504f-4b4a-8995-3b3e5cdc0f02` |
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| ASUS-2024 | Dallas | Windows | Pre-existing Dallas-site agent |
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| DalRes10 | Tucson | Windows | (verify role) |
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| GS-Backup | Tucson | Windows | Name implies backup box (verify) |
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### DALLAS endpoint detail (onboarding baseline 2026-07-06, grade AMBER)
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- Intel Core Ultra 7 256V, 15.6 GB RAM; TPM + Secure Boot; BitLocker on C: 100% (RecoveryPassword + TPM).
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- Public IP 99.127.21.4; private 192.168.1.226 (Intel Wi-Fi 7 BE201); DNS/gateway 192.168.1.1.
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- Defender active + tamper-protected (only registered AV); all firewall profiles on; SMBv1 off; LAPS present.
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- Local admins: `Dallas\Administrator`, `Dallas\miche`.
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## Access
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- **Remote access:** ScreenConnect (ConnectWise Control) — DALLAS session
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`29c62473-a5cb-4e94-a190-c91f05031809`, tagged Company=Goldstein / Site=Dallas. GuruRMM agent also present.
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- **GuruRMM install (Dallas site):** https://rmm.azcomputerguru.com/install/SILVER-PEAK-3739
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- **Vault:** (verify — no client secrets vaulted yet)
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## Patterns & Known Issues
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- **Multi-site under one Syncro customer** — Dallas (TX) and Tucson (Armory Park) locations map to
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two GuruRMM sites; make sure new endpoints land in the correct site (Dallas machines → `SILVER-PEAK-3739`).
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- **Tucson→Dallas RDP** works over the UniFi site-to-site VPN (verified DalRes10 → 192.168.1.226:3389).
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Connect via the `RDP DALLAS` desktop shortcut on the Tucson PCs. RDP into DALLAS is single-session —
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it signs Michelle out locally.
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- **DALLAS is a Modern Standby laptop and MUST stay awake to be RDP-reachable.** AC no-sleep + lid-does-
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nothing is set deliberately; if it sleeps, Tucson can't reach it. (On battery it still sleeps normally.)
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- **DALLAS laptop hygiene (2026-07-06):** pending Windows updates + pending reboot; time source on
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local CMOS (not NTP); **no backup agent detected** — confirm whether this laptop needs cloud/local backup.
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## Active Work
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- *No open tickets.* #32490 (Dallas RDP access) **Invoiced 2026-07-07** — invoice 1650967814 ($150.00).
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## History Highlights
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- **2026-07-07** — Enabled Tucson→Dallas RDP: upgraded DALLAS Windows Home → Pro → **Pro for Workstations**
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(MAK activated), enabled RDP, verified 3389 from DalRes10 over the VPN, pushed `RDP DALLAS` icons to the
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Tucson desktops (DalRes10, GS-Backup). Billed 1.0h remote ($150), #32490 Invoiced. (Spanned two days —
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the Modern-Standby laptop slept before the first attempt could finish.)
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- **2026-07-06** — Onboarded DALLAS (Michelle's Lenovo) to remote management: ScreenConnect installed,
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GuruRMM agent deployed into the existing Goldstein/Dallas site, onboarding diagnostic run (AMBER,
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0 critical). Ticket #32490.
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## Backlinks
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*(none yet)*
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