Mike Swanson
447b90e092
Cascades: - Approved Howard's corrected 4-policy CA bypass design - Caught + fixed policy 3 GDAP bug (Service provider users exclusion) - Decided hybrid LAW + Storage Account audit retention (ACG-billed, reuse existing Trusted Signing Azure subscription, westus2) - Wrote full audit retention runbook for Howard - Reshaped break-glass to two accounts (split-storage YubiKeys) - Documented Cascades M365 admin model (admin@/sysadmin@ Connect-excluded by design; local AD Administrator separate identity layer) - Decided Howard gets Owner on ACG sub with guardrails (resource lock + cost alert) instead of per-RG Contributor Pro-Tech Services: - DNS recon of pro-techhelps.com + pro-techservices.co - Diagnosed calendar invite delivery issue (DKIM domain mismatch + no DMARC = strict receivers silently drop invites) - Drafted non-technical IT-provider migration email to Michelle Sora Co-Authored-By: Claude Opus 4.7 (1M context) <noreply@anthropic.com>
5.8 KiB
Cascades of Tucson — Client Context
Last updated: 2026-04-17 (Howard)
Identity
- Business: Cascades of Tucson (senior living community)
- Syncro customer ID: 20149445
- Primary contact: Meredith Kuhn — meredith.kuhn@cascadestucson.com — (520) 886-3171
- Location: 201 N Jessica Ave, Tucson AZ 85710
Full contact list + Wi-Fi, KPAX, M365 admin, UniFi hardware MACs, GoDaddy are in the Syncro customer notes field for 20149445.
Infrastructure
| Resource | Address | Vault path |
|---|---|---|
| pfSense firewall | 192.168.0.1 | clients/cascades-tucson/pfsense-firewall.sops.yaml |
Synology NAS cascadesds |
192.168.0.120:5000 (DSM) | clients/cascades-tucson/synology-cascadesds.sops.yaml |
| CS-SERVER (DC + file server) | reachable at 192.168.2.254 from the Wi-Fi-2 subnet on DLTAGOI; domain cascades.local |
clients/cascades-tucson/cs-server.sops.yaml |
svc-audit-upload |
service account for Syncro audit upload to AuditDrop$ share |
clients/cascades-tucson/svc-audit-upload.sops.yaml |
\\CS-SERVER\homes |
file share at D:\Homes; per-user subfolders for folder redirection. Domain Users: Change. Domain Admins: Full. EncryptData currently false — HIPAA workitem to flip on. |
— |
M365 admin model
Tenant ID: 207fa277-e9d8-4eb7-ada1-1064d2221498
Mike's design intent (confirmed 2026-04-29): the cloud admin layer is fully separated from the on-prem AD admin layer.
| Account | Layer | Synced via Connect? | Purpose |
|---|---|---|---|
On-prem AD Administrator |
On-prem only | No (separate identity layer) | DC + file server admin, GPO, on-prem services. Never authenticates to M365. |
admin@cascadestucson.com |
Cloud-only | No — intentionally Connect-excluded | Cascades day-to-day cloud GA |
sysadmin@cascadestucson.com |
Cloud-only | No — intentionally Connect-excluded | Howard's tech account / cloud admin work |
| ACG GDAP partner principals | Foreign principals | N/A | MSP delivery (Mike + Howard from @azcomputerguru.com) |
breakglass1-csc@cascadestucson.com |
Cloud-only | No (definitionally) | Emergency primary — FIDO2 YubiKey at Cascades sealed envelope |
breakglass2-csc@cascadestucson.com |
Cloud-only | No (definitionally) | Emergency secondary — FIDO2 YubiKey at ACG safe |
When Entra Connect exits staging mode (Wave 0.5 G3-G5), admin@ and sysadmin@ stay cloud-only — they must remain in the Connect filter exclusion. Verify after every Connect sync rule change.
CA targeting consequences:
- admin@/sysadmin@: subject to all Cascades CA; must be in
SG-External-Signin-Allowedfor off-network admin work SG-Break-Glass: excluded from all CA (must add exclusion to every new policy)- ACG GDAP foreign principals: excluded from blocking policies via the "Service provider users" condition (Microsoft's CA UI), NOT via group membership
GuruRMM
- Client: Cascades of Tucson (code
CASC, id42e1b0e3-f8b7-4fc5-86bd-06bdbb073b7f) - Site: CascadesTucson (code
GOLD-MOON-4620, idc157c399-82d3-4581-979a-b9fad70f4fef) - Agent enrollment key: encrypted at
clients/cascades-tucson/gururmm-site-main.sops.yaml(shown once by the API; do not regenerate unless compromised — agents using the current key keep working on regeneration only if the server rotates atomically)
Agents currently enrolled
| Hostname | Role | Agent ID |
|---|---|---|
| DESKTOP-DLTAGOI | Life Enrichment test workstation (Sharon Edwards) | 0ed72c1c-40c7-4bd4-afed-e0bcb198936f |
| CS-SERVER | Domain controller / file server | 6766e973-e703-47c1-be56-76950290f87c |
Agent deployment (ScreenConnect)
$u='https://rmm-api.azcomputerguru.com/downloads/gururmm-agent-windows-amd64-latest.exe';
$d='C:\Windows\Temp\gururmm-agent.exe';
Invoke-WebRequest $u -UseBasicParsing -OutFile $d;
& $d install --server-url 'wss://rmm-api.azcomputerguru.com/ws' --api-key 'grmm_3gGYreG0u_QCvt5v3lDVKwLhZDAzF4On'
Run via ScreenConnect Commands tab (SYSTEM context). Agent heartbeats within ~60 seconds.
Active project — folder redirection GPO rollout
Goal: HIPAA-compliant user data storage. Everyone's Documents/Downloads/Desktop/Pictures on \\CS-SERVER\homes\<username>\, driven by per-OU folder redirection GPOs.
Status: pattern validated on one user (Sharon Edwards in Life Enrichment). Documents + Downloads successfully redirecting through GPO CSC - Folder Redirection (LE) ({889BE7BE-202E-4153-89AD-B5DB62A52D25}). Explorer sidebar working. Detailed journey in session-logs/2026-04-17-howard-cascades-onboarding-and-folder-redirection.md.
Next: second LE machine end-to-end tomorrow, then Desktop + other folders, then matching GPOs for other departments.
Known traps
- Every ProfWiz-migrated user has potentially poisoned
User Shell Folderspointing atC:\Windows\system32\config\systemprofile\.... Check first, clean before testing redirection. Script:scripts/hive-cleanup-shellfolders.ps1. - GPMC on Server 2019/2022 writes
fdeploy1.iniincorrectly when adding + modifying entries in the same editor session. Workaround: one folder per save, close/reopen editor between adds. - Explorer sidebar uses the KnownFolder GUID form (
{FDD39AD0-...}for Documents,{374DE290-...}for Downloads), not legacy names. CSE may set only the legacy name — manually mirror to the GUID form if sidebar doesn't resolve. Script:scripts/fix-live-shellfolders.ps1. - Some machines have Documents/Desktop in OneDrive (Known Folder Move). Don't apply the GPO until OneDrive KFM is unlinked and data is migrated back to local — otherwise data leaves OneDrive's scope and may be orphaned.
GPO backups
On CS-SERVER: C:\GPO-Backups\pre-fix-20260417-221701\ — broken-state backup ID 9c6ff7c9-0942-4cfb-b4a5-936913a3da87. Restore-GPO -BackupId 9c6ff7c9-... -Path C:\GPO-Backups\pre-fix-20260417-221701 -TargetGuid 889be7be-202e-4153-89ad-b5db62a52d25 to roll back.