Mike Swanson
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Author: Mike Swanson Machine: Mikes-MacBook-Air.local Timestamp: 2026-07-09 14:52:07
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Yealink Management Cloud Service(YMCS)_Channel User Guide.pdf - Pages 1-20
Source: Yealink Management Cloud Service(YMCS)_Channel User Guide.pdf Pages: 1-20 of 84 Chunk: 1
Yealink Management Cloud Service(YMCS) Channel User Guide
Single Sign-On You can also log in via SSO , which is using your Microsoft account to easily log in to the YMCS platform, effectively improving login efficiency, and avoiding some of the security risks.
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Yealink Management Cloud Service(YMCS) Channel User Guide
Sign In with General Account Sign in with a reseller account Procedure
- For the first login, click the login address in the email or enter the login address (https://ymcs.yealink.com/ reseller) in the browser address bar.
- Optional: Switch the language in the top-right corner.
- Enter your account and password and click Sign In.
💡 Note: If you are a first-time user, the system will prompt you to agree to the use of cookies, accept the privacy policy and terms of service, and update your password if necessary. If the login protection is enabled to enhance login security, you need to perform identity verification after logging in. For more information, refer to the login protection.
Sign in with a support account Prerequisites You own a support account, and the support account has channel permissions.
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Yealink Management Cloud Service(YMCS) Channel User Guide
About how to apply for an account with channel permissions, please refer to: FAQ.
Procedure
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For the first login, click the login address in the email or enter the login address (https://ymcs.yealink.com/ reseller) in the browser address bar.
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Optional: Switch the language in the top-right corner.
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Click Support.
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Enter your account and password and agree to the privacy policy.
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Click Login.
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Yealink Management Cloud Service(YMCS) Channel User Guide
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Yealink Management Cloud Service(YMCS) Channel User Guide
Manage Multiple Data Centers YMCS has three data centers, EU, US, and AU regions. The data between each region is isolated, meaning that data belonging to enterprises under the EU region will be stored in the EU region data center, while data belonging to enterprises under the US region will be stored in the US region data center. You can view and manage the enterprises and devices under different regions. For more information, see manage enterprise users. When creating enterprise users, you can select the belonging region for the enterprise account. And the enterprise data will be stored in the region you select. For more information, see add enterprise users.
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Yealink Management Cloud Service(YMCS) Channel User Guide
Edit Account Information Introduction
Click and go to the Account Settings page to view and edit the account information. You can also switch languages, view the privacy policy and terms of service, download documents, or sign out.
Edit the Login Password Introduction To ensure account security, we recommend that you change the password regularly. Procedure
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Sign in to YMCS.
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Click > Account Settings.
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In the Password field, click Edit.
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Yealink Management Cloud Service(YMCS) Channel User Guide
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Enter the current password, the new password, and the confirm password.
💡 NOTE Password requirements: The password must be between 8 and 32 characters. The password must contain at least three of the following: numbers, lowercase and uppercase letters, and special characters. The password must only contain numbers, lowercase and uppercase letters, and special characters (excluding space). Password cannot contain account. The password cannot contain continuous or repeated more than 3 times characters.
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Click OK.
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Yealink Management Cloud Service(YMCS) Channel User Guide
Edit Contacts and Contact Number Introduction You can modify the contact person and contact phone number associated with your account, which is used to facilitate communication with your superiors. Procedure
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Sign in to YMCS.
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Click > Account Settings.
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In the Contact/Phone Number field, click Edit.
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Yealink Management Cloud Service(YMCS) Channel User Guide
- When you finish editing, click Save.
Trusted Devices Procedure
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Log in to YMCS.
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Click System > Account Information.
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In the Trusted Devices section, click View.
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In the pop-up window, you can view all the devices where you have previously checked the "Skip re- verification within 30 days" option during login verification. You can remove devices, and the next time you
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Yealink Management Cloud Service(YMCS) Channel User Guide
log in with those devices, you will need to undergo MFA verification again.
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Yealink Management Cloud Service(YMCS) Channel User Guide
Configure Login Verification (Sub Account) Prerequisite The super administrator has enabled login protection for you. Otherwise, you cannot enable the login protection. Perform Login Verification
Introduction After the super administrator has enabled the login protection for you, you need to choose the login verification for the initial login. The selected verification method will serve as your subsequent login protection method.
Perform Email Verification If you select email verification during the initial login, it will serve as your subsequent login protection method. Procedure
- Select Email, and enter the dynamic code in the mail you received.
(Optional) Check the "Skip re-verification within 30 days" option, and you will 11 / 41 Yealink Management Cloud Service(YMCS) Channel User Guide
not need to undergo verification when logging in to this account using the
same device within 30 days.
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Click OK.
Perform Virtual MFA Verification Procedure
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Select Virtual MFA Device.
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Download and open Google Authenticator on your phone and click Get
started.
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Sign in to a Google account.
💡 TIP After you sign in to a Google account, you can back up the verification codes to your Google account for easy retrieval. To avoid situations where verification codes cannot be retrieved after Google Authenticator is uninstalled or data is cleared, it is recommended that you do not skip the login steps.
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Do one of the following:
Select Scan a QR code in Google Authenticator and scan the QR code in the pop-up window on the YMCS portal. 12 / 41
Yealink Management Cloud Service(YMCS) Channel User Guide
Select Enter a setup key on Google Authenticator, then enter the YMCS
account and the key displayed in the pop-up window, and click Add.
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Yealink Management Cloud Service(YMCS) Channel User Guide
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The dynamic code will be displayed in Google Authenticator.
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Enter the dynamic code into the corresponding area of YMCS.
(Optional) Check the "Skip re-verification within 30 days" option, and you will not need to undergo verification when logging in to this account using the same device within 30 days.
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Click OK.
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Yealink Management Cloud Service(YMCS) Channel User Guide
Change Login Protection Methods Procedure
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Sign in to YMCS.
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Click > Account Settings.
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In the Login Protection field, click Edit.
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Do one of the following to select the desired login protection method:
Select Email, enter the dynamic code in the mail you received, and click OK.
i. Select Virtual MFA Device.
ii. Install and open Google Authenticator on the mobile side, and click Get
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iii.
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Yealink Management Cloud Service(YMCS) Channel User Guide
iii. Sign in to a Google account.
💡 Tip: After you sign in to a Google account, you can back up the verification codes to your Google account for easy retrieval. To avoid situations where verification codes cannot be retrieved after Google Authenticator is uninstalled or data is cleared, it is recommended that you do not skip the login steps.
iv. Do one of the following:
Select Scan a QR code in Google Authenticator and scan the QR code in
the pop-up window on the YMCS portal.
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Yealink Management Cloud Service(YMCS) Channel User Guide
Select Enter a setup key on Google Authenticator, then enter the YMCS
account and the key displayed in the pop-up window, and click Add.
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v. The dynamic code is displayed in Google Authenticator.
vi. Enter the dynamic code into YMCS and click OK.
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Yealink Management Cloud Service(YMCS) Channel User Guide
Configure Login Verification (Super Administrator) Introduction For single-factor authentication, the passwords are easily cracked by brute force. To solve that, YMCS supports multi-factor authentication (MFA), requiring users to pass two authentications before they can sign in to YMCS. By enabling login protection, you will need to authenticate through both password and dynamic verification code to gain authorization and sign in to YMCS. Email Verification Enable Email Verification Procedure
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Sign in to YMCS.
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Click > Account Settings.
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In the Login Protection field, click Edit.
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Select Email, enter the dynamic code in the mail you received, and click OK.
Sign In with Email Verification After enabling it, users will receive a verification email after entering their account and password to log in. Enter the verification code in the corresponding area to complete the login process. Procedure
- After clicking Sign In, enter the verification code received in your email in the corresponding area. 20 / 41