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Mike Swanson 24db16b601 sync: auto-sync from GURU-BEAST-ROG at 2026-06-19 11:10:55

Author: Mike Swanson
Machine: GURU-BEAST-ROG
Timestamp: 2026-06-19 11:10:55

2026-06-19 11:11:21 -07:00

3.0 KiB

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Session Log — Sharon Shinn: ScanSnap Desktop Shortcut

User

Executed by: ClaudeTools Discord Bot (GURU-BEAST-ROG)
Requested by: Mike Swanson (@azcomputerguru, via Discord) - admin
Role: automation (acting on the requester's behalf)

Session Summary

Mike requested that ScanSnap be checked on Sharon Shinn's computer and a desktop shortcut be created for it.

The RMM was queried to locate Sharon Shinn's machine. SP-SharonW11 was found online under client "Shinn, Sharon" (Home site). A PowerShell command was dispatched via GuruRMM to check for ScanSnap software by querying the Windows registry uninstall keys, scanning common PFU/Fujitsu install paths, and checking the Start Menu for ScanSnap entries.

ScanSnap Home v3.3.1.5 was confirmed installed at C:\Program Files (x86)\PFU\ScanSnap. A second registry entry for v2.20.0.3 was present pointing to D:\, likely a legacy/residual entry. The Start Menu shortcut at C:\ProgramData\Microsoft\Windows\Start Menu\Programs\ScanSnap\ScanSnap Home.lnk was confirmed present.

A second PowerShell command copied that Start Menu shortcut to C:\Users\Public\Desktop\ScanSnap Home.lnk, placing it on the Public Desktop so it is visible to all user accounts on the machine. The command completed with exit 0 and confirmed the file was present at the destination.

Key Decisions

Used C:\Users\Public\Desktop\ rather than a specific user profile desktop — avoids needing to identify the logged-on user and ensures the shortcut persists across user logins.
Copied the existing Start Menu .lnk file rather than creating a new shortcut from scratch — preserves the correct icon, working directory, and launch parameters already set by the ScanSnap installer.

Problems Encountered

None. Both commands completed successfully on first dispatch.

Configuration Changes

Created: C:\Users\Public\Desktop\ScanSnap Home.lnk on SP-SharonW11 (copied from Start Menu shortcut)

Credentials & Secrets

None accessed or created.

Infrastructure & Servers

Agent: SP-SharonW11
Agent ID: 86de13d7-0f81-43ac-85d9-1d52855c805d
Client: Shinn, Sharon (Home)
OS: Windows
Status: Online at time of task

Commands & Outputs

Check ScanSnap install (cmd: c9ff087a):

ScanSnap Home v3.3.1.5 — C:\Program Files (x86)\PFU\ScanSnap
ScanSnap Home v2.20.0.3 — D:\ (residual/legacy entry)
Start Menu shortcut: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\ScanSnap\ScanSnap Home.lnk

Create desktop shortcut (cmd: 49c45691):

SUCCESS: Desktop shortcut created at C:\Users\Public\Desktop\ScanSnap Home.lnk
Exit code: 0

Pending / Incomplete Tasks

None. Task complete.

Reference Information

RMM agent search: bash .claude/scripts/rmm-search.sh "Sharon Shinn"
ScanSnap install path: C:\Program Files (x86)\PFU\ScanSnap\Home\
Main executable: C:\Program Files (x86)\PFU\ScanSnap\Home\PfuSshMain.exe
Discord thread: 1517591767149580488

3.0 KiB Raw Blame History