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claudetools/.claude/memory/reference_starrpass_mail_routing.md
Mike Swanson 34091500ee sync: auto-sync from GURU-5070 at 2026-06-16 09:02:24
Author: Mike Swanson
Machine: GURU-5070
Timestamp: 2026-06-16 09:02:24
2026-06-16 09:02:39 -07:00

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---
name: reference_starrpass_mail_routing
description: Starr Pass mail routing — starrpass.com is DIRECT to Microsoft (EOP/Defender), NOT Mailprotector; only devconllc.com is on Mailprotector. Check quarantine/rejects accordingly.
metadata:
type: reference
---
**Starr Pass** email routing (don't reach for Mailprotector first):
- **starrpass.com** delivers **direct to Microsoft** — M365 tenant `starrpass.com`
(tenant id `222450dd-141f-435f-87b8-cec719aac99e`). Quarantined / rejected / held / message-trace
questions for an @starrpass.com address = **EOP / Defender**, via the `remediation-tool`
(`investigator-exo` → EXO REST InvokeCommand: `Get-QuarantineMessage`, `Get-MessageTraceV2`,
`Get-MessageTraceDetailV2`). NOT on the Mailprotector/CloudFilter platform.
- The Mailprotector **"Starr Pass" account (id 16170)** covers ONLY the domain **devconllc.com**
(Devcon LLC, their management company) — domain id `27629`. So a Mailprotector `find-user
cansley@starrpass.com` 404s and `starrpass.com` is absent from the MP domain list — that's expected,
not a fault.
Practical: for any @starrpass.com mail-flow ask, go straight to the remediation-tool/EOP. Use
Mailprotector only for devconllc.com. (Confirmed by Mike 2026-06-16 while checking quarantined/rejected
mail for cansley@starrpass.com — the "rejected" mail was `550 5.1.10 RecipientNotFound` from before the
mailbox was provisioned, now delivering.) Related: [[reference_resource_map]].