Mike Swanson
ad88fc31f0
Synced files: - Session logs updated - Latest context and credentials - Command/directive updates Machine: acg-guru-5070 Timestamp: 2026-03-22 22:31:46 Co-Authored-By: Claude Sonnet 4.5 <noreply@anthropic.com>
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651 B
name, description, type
| name | description | type |
|---|---|---|
| Neptune Email Routing Issues | Multiple clients (devcon, Sorensen/rieussetcorp) have email not routing properly from Neptune | project |
Sorensen (rieussetcorp) and devcon both have the same email routing issue from Neptune — emails not routing properly.
Why: Recurring issue affecting multiple clients, likely a shared configuration or Neptune platform problem rather than isolated incidents.
How to apply: When troubleshooting email routing for any client on Neptune, check if the fix applied to one client needs to be replicated for others. Track as a systemic Neptune issue, not individual client problems.