Mike Swanson
736d43f482
CLARIFIED (2026-07-10): - Extension 101: Natalya (Receptionist) - M365 Account: Customer Service (customerservice@valleywideplastering.com) - Phone: Test phone from yesterday (MAC 805e0cdd71b1 / Last 4: 71b1) - Status: Phone already registered, ready for user provisioning UPDATED: - Matched users: 11 -> 12 (Natalya now matched) - Unmatched users: 7 -> 6 (removed Natalya from unmatched list) - Created provision-natalya-101.md with step-by-step commands FILES MODIFIED: - extension-mapping.md: Updated ext 101 to show customerservice@ match - PROVISIONING-STATUS.md: Added clarified section for ext 101 - README.md: Updated user counts and added provision-natalya-101.md link - provision-natalya-101.md: NEW - Complete provisioning guide for receptionist NEXT ACTIONS: 1. Upload 11-user CSV to PacketDial (unchanged) 2. Provision extension 101 separately (commands documented) 3. Remaining 6 unmatched extensions need clarification Co-Authored-By: Claude Sonnet 4.5 <noreply@anthropic.com>
3.3 KiB
3.3 KiB
VWP Phone Extension to M365 User Mapping
Created: 2026-07-09 M365 Tenant: valleywideplastering.com (5c53ae9f-7071-4248-b834-8685b646450f) PBX Domain: vwp.91912.service (PacketDial/OIT) Total Extensions: 18 (101-118)
Extension Assignments
| Ext | Name | M365 Display Name | M365 Email | Notes |
|---|---|---|---|---|
| 101 | Natalya (Receptionist) | Customer Service | customerservice@valleywideplastering.com | ✓ Matched - Gets test phone (805e0cdd71b1 / last 4: 71b1) |
| 102 | Jesse | Jesse Guerrero | jesse@valleywideplastering.com | ✓ Matched |
| 103 | Rose | Rose Guerrero | rose@valleywideplastering.com | ✓ Matched |
| 104 | Shelly | Shelly Dooley | shelly@valleywideplastering.com | ✓ Matched |
| 105 | J.R. | JR Guerrero | j-r@valleywideplastering.com | ✓ Matched (also jr@CASARICA.NET) |
| 106 | Tammy | NO MATCH IN M365 | tammy@valleywideplastering.com | Need to create M365 account or verify name |
| 107 | Payroll | Payroll VWP | payroll@valleywideplastering.com | ✓ Matched (shared mailbox) |
| 108 | Shannon | NO MATCH IN M365 | shannon@valleywideplastering.com | Need to create M365 account or verify name |
| 109 | Kayla | Kayla Guerrero | kayla@valleywideplastering.com | ✓ Matched |
| 110 | Ron | Ron Winger | ron@valleywideplastering.com | ✓ Matched |
| 111 | Kitchen | NO MATCH IN M365 | kitchen@valleywideplastering.com | Shared phone - may not need M365 account |
| 112 | Conference Room | NO MATCH IN M365 | conferenceroom@valleywideplastering.com | Shared phone - may not need M365 account |
| 113 | Chris | Chris Guerrero | chris@valleywideplastering.com | ✓ Matched |
| 114 | TY | Ty Fetters | Ty@CASARICA.NET | ✓ Matched (external domain) |
| 115 | Toni | Toni | billing@valleywideplastering.onmicrosoft.com | ✓ Matched (also billing@valleywideplastering.com) |
| 116 | Bart | Bart Graffin | estimating@valleywideplastering.com | ✓ Matched |
| 117 | Jesse III | NO MATCH IN M365 | jesse3@valleywideplastering.com | Possibly Ryan Guerrero (ryan@) or separate person |
| 118 | Warehouse | NO MATCH IN M365 | warehouse@valleywideplastering.com | Shared phone - may not need M365 account |
Summary
- Matched (confirmed M365 accounts): 12
- No match found: 6 (Tammy, Shannon, Kitchen, Conference Room, Jesse III, Warehouse)
Other M365 Users (not assigned extensions)
- Teresa Carpio - teresa@valleywideplastering.com
- Accounts Payable - acctpay@valleywideplastering.com
- Billing Clerk - billing@valleywideplastering.com
- Customer Service - customerservice@valleywideplastering.com
- Orders VWP - orders@valleywideplastering.com
- Spro VWP - spro@valleywideplastering.com
- VWP Insurance - insurance@valleywideplastering.com
- Fax Inbox - faxinbox@valleywideplastering.com
- Plus several field staff and external accounts
Action Items
- Verify unmatched users: Confirm if Tammy, Shannon, Jesse III exist in M365 under different names
- Shared phones: Confirm Kitchen (111), Conference Room (112), Warehouse (118) are shared devices and don't need individual M365 accounts
- Update PacketDial users: Recreate users 101-118 with correct M365 email addresses from this mapping
- Provision physical phones: Once SIP accounts are configured in YMCS, provision the 16 physical Yealink phones