Synced files: - Session logs updated - Latest context and credentials - Command/directive updates Machine: acg-guru-5070 Timestamp: 2026-03-22 22:31:46 Co-Authored-By: Claude Sonnet 4.5 <noreply@anthropic.com>
12 lines
651 B
Markdown
12 lines
651 B
Markdown
---
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name: Neptune Email Routing Issues
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description: Multiple clients (devcon, Sorensen/rieussetcorp) have email not routing properly from Neptune
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type: project
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---
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Sorensen (rieussetcorp) and devcon both have the same email routing issue from Neptune — emails not routing properly.
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**Why:** Recurring issue affecting multiple clients, likely a shared configuration or Neptune platform problem rather than isolated incidents.
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**How to apply:** When troubleshooting email routing for any client on Neptune, check if the fix applied to one client needs to be replicated for others. Track as a systemic Neptune issue, not individual client problems.
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