47 lines
1.8 KiB
Markdown
47 lines
1.8 KiB
Markdown
---
|
|
type: client
|
|
name: reliant-well-drilling
|
|
display_name: "Reliant Well Drilling and Pump Corporate"
|
|
last_compiled: 2026-07-07
|
|
compiled_by: HOWARD-HOME/claude-main
|
|
sources:
|
|
- projects/gps-rmm-audit/tracker.md
|
|
- projects/gps-rmm-audit/backup-map.md
|
|
- live GuruRMM / Datto EDR / Syncro 2026-07-07
|
|
backlinks:
|
|
- wiki/projects/gps-rmm-audit.md
|
|
---
|
|
|
|
# Reliant Well Drilling and Pump Corporate
|
|
|
|
GPS client (Syncro cid 10736261). **Caveat:** Reliant's Bitdefender company historically
|
|
mixed Reliant + Farwest (`FW*`) + Wilcox (`WILCOX*`) machines — but `WILLCOXDOTADMIN` is a
|
|
genuine Reliant Syncro asset (verified 2026-07-07), so it belongs here.
|
|
|
|
## Machines (3 in RMM)
|
|
|
|
| Host | Added | Notes |
|
|
|---|---|---|
|
|
| `BookKeeper` | (prior) | Datto EDR + Datto RMM installed |
|
|
| `RWD-CHRIS` | (prior) | Datto EDR + Datto RMM installed |
|
|
| `WillcoxDOTAdmin` | **2026-07-07** | enrolled via autoenroll sweep (online in SC), auto-reassigned Staging -> Reliant |
|
|
|
|
## GuruRMM
|
|
|
|
- Client **Reliant Well Drilling and Pump Corporate**, site **Main**. All 3 agents online/reporting.
|
|
|
|
## GPS billing & backup status
|
|
|
|
- GPS: 9 devices billed. Svc = **B V** (Data Backup + VoIP). Backup = **1 seat, $40/mo**.
|
|
- **Backup: CONFIRMED NOT RUNNING (2026-07-06, endpoint-verified).** Both BookKeeper and
|
|
RWD-CHRIS scanned directly: no backup software, no scheduled backup task, no Windows Server
|
|
Backup, no Datto backup client — only Datto EDR + Datto RMM. Nothing in
|
|
MSP360/B2/Seafile/ownCloud/Datto Workplace either. **Pays for backup, nothing is backing up.**
|
|
Raised with Mike + Winter 2026-07-06 (awaiting reply). Do NOT provision a backup job off the
|
|
billing count — per-client decision ([[feedback_backup_targets_never_guessed]]). Detail:
|
|
`projects/gps-rmm-audit/backup-map.md`.
|
|
|
|
## Backlinks
|
|
|
|
- [[projects/gps-rmm-audit]] — GPS -> GuruRMM coverage audit (onboarding + backup verification)
|