Mike Swanson
0c000109dc
Compressed memory store 104 -> 71 files via four passes: - Syncro: 19 scattered feedback_syncro_* files merged into 3 rule files (api/billing/workflow) + an on-demand feedback_syncro_history.md for incident detail, quotes, and tech/product ID tables. - Four near-duplicate merges: Howard paste-safety, Pluto build server, Howard backend deferral, IX server access (ssh+tailscale). - Per-cluster rule/state/history split applied to GuruConnect (2->1), Dataforth (3->2), Cascades (7->3), GuruRMM (13->3). - New reference_resource_map.md: single auto-loaded cheatsheet for "do I have access to X and how do I connect from this machine?" - MEMORY.md rewritten to match the new layout. Health: broken backlinks 8->7, overlap clusters 12->5, orphans 17->0.
21 lines
1.4 KiB
Markdown
21 lines
1.4 KiB
Markdown
---
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name: reference_acg_msp_stack
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description: ACG's own MSP tool stack — do not flag these as foreign/threat agents on managed machines
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metadata:
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type: reference
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---
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Arizona Computer Guru's own MSP management/security stack. When found on an ACG-managed endpoint these are **expected ACG tooling**, NOT a prior MSP's leftovers or a threat — do not treat as a security finding.
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Confirmed by Mike (2026-05-29):
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- **ConnectWise Control / ScreenConnect** — remote access
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- **Splashtop** (SOS/Streamer) — remote access
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- **Syncro** (Kabuto agent) — PSA / RMM
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Also part of the stack (seen on ACG-managed machines incl. Birth Biologic + Rednour; confirm if ever in doubt):
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- **Datto RMM** (CagService/Aemagent)
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- **Datto EDR / Datto AV** — the managed AV. Note: when Datto AV is the active AV, **Windows Defender real-time protection is OFF by design** (Windows disables Defender when a 3rd-party AV registers) — that is expected, not a gap.
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- **GuruRMM** — ACG's own RMM (the agent doing the monitoring)
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Relevance: the onboarding diagnostic ([[reference_gururmm]] / `.claude/scripts/onboarding-diagnostic.ps1`) currently flags these as CRITICAL "foreign management/remote-access agent" — a known false positive being tuned (allowlist them as INFO; downgrade Defender-off when a managed AV is present). The genuine prior-MSP-leftover scenario still matters for *non-ACG* remote tools (Ninja, Atera, Kaseya, TeamViewer, LogMeIn, AnyDesk, etc.).
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