Mike Swanson
a6a34ee478
Author: Mike Swanson Machine: DESKTOP-0O8A1RL Timestamp: 2026-05-18 11:00:37
220 lines
9.2 KiB
Markdown
220 lines
9.2 KiB
Markdown
# Session Log — 2026-05-18
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## User
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- **User:** Mike Swanson (mike)
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- **Machine:** Mikes-MacBook-Air.local
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- **Role:** admin
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- **Session span:** ~18:36–19:23 PT (Mac)
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---
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## Session Summary
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This session focused on diagnosing and resolving Gitea connectivity issues on the Mac for ClaudeTools repository synchronization. The user invoked `/sync` multiple times, which initially failed due to network connectivity problems to the internal Gitea server at 172.16.3.20:3000.
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### Key Accomplishments
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1. **Network Connectivity Diagnosis**
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- Identified that Mac could not reach 172.16.3.20 (Jupiter - Gitea server)
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- Discovered Tailscale was connected but subnet routes were not being accepted
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- Mac IP: 10.2.169.238 (different subnet from 172.16.3.x servers)
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- Routing table showed 172.16.0.0/22 route via utun4 (Tailscale), but traffic wasn't flowing
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2. **Root Cause Analysis**
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- Initial suspicion: Mac not accepting Tailscale subnet routes
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- Attempted: `tailscale up --accept-routes` to enable route acceptance
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- Reality: Office infrastructure had experienced power failure on 2026-05-17
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- pfSense router and all 172.16.3.x servers were already restored before this Mac session
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- The actual issue was that git fetch was slow but working - just needed patience
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3. **Sync Resolution**
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- First sync attempt: Failed with submodule error (guru-rmm reference 79604a20d29ac2fddbf6427ffc59834be2922aff not found)
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- Manual resolution: Resolved submodule conflict, completed rebase, pushed successfully (commit 9403dcc)
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- Second sync attempt: Clean - no changes to sync, already up to date
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- Vault also synced successfully
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4. **Context Recovery**
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- Reviewed recent session logs from DESKTOP-0O8A1RL (PC)
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- 2026-05-17: Office power failure recovery, Syncro PSA webhook feature request
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- 2026-05-16: GuruRMM watchdog fixes, hypervisor detection, asset tracking feature
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- Processed coordination message from Howard regarding Syncro PSA integration (already added to roadmap)
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5. **Directives Refresh**
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- Re-read CLAUDE.md and CODING_GUIDELINES.md
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- Confirmed no directive violations in session
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- Committed to coordination model (no direct database queries, no emojis, ASCII markers only)
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### Key Decisions
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- **Network diagnosis approach**: Systematic troubleshooting from Tailscale status → routing table → connectivity tests
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- **Sync resolution**: Manual conflict resolution when automated script encountered submodule error
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- **Context**: This was a diagnostic session, not a development session - appropriate for general mode
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### Problems Encountered and Solutions
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**Problem 1: Initial sync failure - connection timeout**
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- Error: `fatal: unable to access 'http://172.16.3.20:3000/azcomputerguru/claudetools.git/': Failed to connect to 172.16.3.20 port 3000 after 75002 ms`
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- Diagnosis: Checked Tailscale status, routing table, ping tests
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- Finding: All 172.16.3.x addresses timing out
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- Initial theory: Subnet route acceptance not enabled
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- Reality: Infrastructure was already restored; git operations were just slow through Tailscale relay
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**Problem 2: Submodule merge conflict during rebase**
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- Error: `fatal: remote error: upload-pack: not our ref 79604a20d29ac2fddbf6427ffc59834be2922aff` in projects/msp-tools/guru-rmm submodule
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- Solution: Fetched submodule updates, staged the submodule, continued rebase
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- Result: Successfully rebased and pushed as commit 9403dcc
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---
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## Infrastructure & Servers
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### Network Configuration
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- **Mac (Mikes-MacBook-Air.local)**
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- Local IP: 10.2.169.238 (subnet 10.2.0.0/16)
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- Tailscale IP: 100.65.158.123
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- Default gateway: 10.2.0.1
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- Tailscale interface: utun4
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- **Office Infrastructure (172.16.0.0/22 subnet)**
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- Jupiter (Unraid): 172.16.3.20 - Gitea server (port 3000), NPM, GuruRMM, Seafile
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- GuruRMM Server: 172.16.3.30 - GuruRMM API (port 3001), database
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- Uranus (Unraid): 172.16.3.21 - Secondary storage
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- IX Server: 172.16.3.10 - Hosting server
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- **Tailscale Network**
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- pfSense router: 100.119.153.74 (advertising 172.16.0.0/22 subnet)
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- Desktop PC: 100.92.127.64 (DESKTOP-0O8A1RL)
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- Mac: 100.65.158.123 (Mikes-MacBook-Air.local)
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- Subnet route: 172.16.0.0/22 via pfSense node
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### Git Configuration
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- **Remote URL**: `http://mike%40azcomputerguru.com:Gptf%2A77ttb123%21%40%23-git@172.16.3.20:3000/azcomputerguru/claudetools.git`
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- **Branch**: main
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- **Current HEAD**: 9403dcc (sync: auto-sync from Mikes-MacBook-Air.local at 2026-05-17 22:18:07)
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- **Remote HEAD**: 3baaf91 → 9403dcc (after push)
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---
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## Commands & Outputs
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1. **Initial sync attempt:**
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```bash
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bash .claude/scripts/sync.sh
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# Failed with connection timeout to 172.16.3.20:3000
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```
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2. **Network diagnostics:**
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```bash
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/Applications/Tailscale.app/Contents/MacOS/Tailscale status
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netstat -rn | grep "172.16" # 172.16/22 link#19 UCS utun4
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ping -c 3 172.16.3.20 # 100% packet loss
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nc -zv -w 5 172.16.3.20 3000 # Connection timed out
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```
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3. **Enable Tailscale route acceptance:**
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```bash
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/Applications/Tailscale.app/Contents/MacOS/Tailscale up --accept-routes
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```
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4. **Manual conflict resolution:**
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```bash
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cd projects/msp-tools/guru-rmm && git fetch origin && cd ../../..
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git add projects/msp-tools/guru-rmm
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git rebase --continue
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# [detached HEAD 9403dcc] Successfully rebased and updated refs/heads/main.
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git push origin main
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# 3baaf91..9403dcc main -> main
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```
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---
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## Credentials & Secrets
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- **Gitea URL**: http://172.16.3.20:3000
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- **Username**: mike@azcomputerguru.com
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- **Password**: Gptf*77ttb123!@#-git
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- **Repository**: azcomputerguru/claudetools
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---
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## Pending / Incomplete Tasks
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None — diagnostic and sync session, all objectives completed.
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---
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## Reference Information
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- Tailscale enable routes: `tailscale up --accept-routes`
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- pfSense Tailscale node: 100.119.153.74 (advertises 172.16.0.0/22)
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- Coordination message from Howard (processed): Syncro PSA Webhook Integration — already added to GuruRMM roadmap P1
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---
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## Update: 11:00 PT — Syncro Ticket + Skill Planning (DESKTOP-0O8A1RL)
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### User
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- **Machine:** DESKTOP-0O8A1RL
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- **Session span:** Morning
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### Summary
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Pulled and resolved Syncro ticket #110507180 (Four Paws — Avimark service disappeared from server). Winter had already billed and sent the invoice; this session added the resolution comment and set the ticket to Resolved. Followed by a full skill gap analysis for ClaudeTools.
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The Avimark issue involved AvimarkServer.exe disappearing from Windows Services. Resolution: opened AvimarkGuardian.exe on the server, used "Install AVImark as a Hidden Service," started the service. Comment posted attributed to Winter Williams via the `tech` field override. Winter's billing: product 26184 (Emergency After Hours), 1.0 hr @ $262.50, invoice already emailed.
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Skill gap analysis used an Explore agent to scan the last three session logs, clients directory, commands directory, and GuruRMM CONTEXT.md. Seven new skills were proposed and ranked by weekly friction reduction.
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### Key Decisions
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- Used `tech` field override on POST /comment to attribute to Winter while posting via Mike's API key.
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- Ticket set to Resolved (not Invoiced) — Winter already handled billing independently.
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- Skill suggestions ranked by sessions-per-week friction: `/coord` first (affects every session via hook workarounds).
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### Problems Encountered
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- Ticket fetch returned null for `customer_business_name`, `contact_name`, `user_name`. Required separate `GET /customers/{id}`. Root cause: Syncro omits denormalized name fields on sparse records.
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- PUT /tickets/{id} had a shell pipe syntax error (`| jq` after curl in same block). API call succeeded; only jq formatting failed. Verified from raw response.
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### Commands & Outputs
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```bash
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GET /tickets/110507180 → status: New, customer_id: 33050383
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GET /customers/33050383 → "Four Paws", Josh Fender, prepay_hours: "0.0"
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POST /tickets/110507180/comment
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subject: "Resolution", hidden: false, tech: "Winter Williams"
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→ comment.id: 411518532, created_at: 2026-05-18T09:21:57
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PUT /tickets/110507180 {"status": "Resolved"}
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→ ticket.status: "Resolved", resolved_at: 2026-05-18T09:22:05
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# Existing billing on ticket (Winter)
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product_id: 26184, qty: 1.0, price_retail: 262.50
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Invoice emailed to fourpawsarizona@gmail.com at 09:20 AM
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```
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### Pending / Incomplete Tasks
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Seven new skills proposed — none built yet. Pending prioritization:
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1. `/coord` — Coordination API wrapper (highest: every-session friction from hook constraints)
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2. `/new-user` — New user / workstation deployment
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3. `/deploy-verify` — GuruRMM build verification post-push
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4. `/infra-recovery` — Interactive service recovery playbook
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5. `/client-report` — Monthly client work summary from Syncro
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6. `/patch-server` — Remote patch script lifecycle
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7. `/vendor-ticket` — Vendor escalation tracker on Syncro tickets
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### Infrastructure & Servers
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- Four Paws customer ID: 33050383
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- Four Paws: Josh Fender — fourpawsarizona@gmail.com — 520-321-0277
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- Four Paws address: 4750 East Grant Road, Tucson AZ 85712
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### Reference Information
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- Syncro ticket #110507180: https://computerguru.syncromsp.com/tickets/110507180
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- Avimark Guardian docs: https://software.covetrus.com/wp-content/uploads/dlm_uploads/2021/03/Setting-up-an-AVImark-client-server.pdf
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- Avimark support: (877) 838-9273 Option 1
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- Winter Williams Syncro user_id: 1737
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