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claudetools/projects/gps-rmm-audit/backup-map.md
Howard Enos b0ebd44c9d sync: auto-sync from HOWARD-HOME at 2026-07-05 19:34:16 
Author: Howard Enos
Machine: HOWARD-HOME
Timestamp: 2026-07-05 19:34:16
2026-07-05 19:34:44 -07:00

7.8 KiB
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GPS Backup Verification — Per-Customer Destination Map

Purpose: Resolve every billed GPS "Data Backup" line to a real, working destination. Feeds Phase 4 of the GPS -> GuruRMM coverage audit. See wiki/projects/gps-rmm-audit.md.

  • Built 2026-07-05 (Howard). Sources: MSP360 MBS API (authoritative backup layer) + B2 (destination) + Seafile + ownCloud. Datto Workplace pending Mike's super-admin key.
  • MSP360 is the source of truth for "is it backing up": /api/Monitoring reports every backup plan (computer, last run, status, data) across 37 companies / 66 plans. B2 buckets are just where the Cloud plans land. Creds: msp-tools/msp360-api.sops.yaml.
  • Billed-backup flags from tracker.md Svc column (B = Data Backup billed).
  • Reconciliation note: bucket presence != a backup ran. MSP360 LastStart + Status is the real signal — used below.

1. Billed-backup GPS clients (Svc = B) -> verified status

20 of the 40 active GPS clients bill a Data Backup line.

Client Bkt Backing up? Evidence (MSP360 unless noted) Verdict
Dataforth Corp A YES 12 plans, AD1/AD2/etc daily Success (-> ACG-Dataforth) RESOLVED
Valley Wide Plastering A YES 4 plans, VWP-* daily Success (-> VWP-Backup) RESOLVED
Arizona Medical Transit A NO MSP360 company exists, 0 backup plans FINDING: billed, not backing up
Glaz-Tech Industries B PARTIAL GTI-FINANCESVR daily Success; GTI-INV-VMHOST last 2025-10-26 (stale) (-> ACG-GLAZTECH) RESOLVED (1 server stale)
Jimmy Company B YES Blaster2 Cloud Success; local plans failing (disk full) RESOLVED (billing flag: 12 billed/1 box)
Horseshoe Management B YES HSM-NewServer daily Success (-> Horseshoe) RESOLVED
Grabb & Durando Law B NO GND-SERVER Cloud plan status=Failed, 0 bytes FINDING: backup failing
Quantum Wealth Mgmt B ? No MSP360 company MISSING — Datto candidate
Reliant Well Drilling C ? No MSP360 company MISSING — Datto candidate
Curtis Plumbing C YES CP-QB + SRV02 daily Success RESOLVED
The Prairie Schooner C ? No MSP360 company MISSING — Datto candidate
Mineralogical Record C YES ownCloud minrec (98 GB) RESOLVED (ownCloud)
T & C Sorensen C NO MSP360 company "Sorensen" exists, 0 plans (ACG-TCA is NOT theirs — see §3) FINDING: billed, not backing up
Ridgetop Group C YES RGI-DC Cloud Success RESOLVED
Brett Interiors C YES Server image daily Success (-> ACG-Brett) RESOLVED
Bill Tedards C STALE Tedards DESKTOP-SUFJR0J last Success 2025-07-12 (~1 yr ago) FINDING: backup stale ~12 mo
Janet Altschuler C ? No MSP360 company MISSING — Datto candidate
Business Svcs of Tucson C YES KAT1 Local Profile Success (-> ACG-BST + ownCloud bst) RESOLVED
Design and Brand Envoys C ? No MSP360 company MISSING — Datto candidate
Gary A Hartman LLC C YES Hartman DESKTOP-EVA4H1A backing up (path warnings) RESOLVED

Tally (20): 11 RESOLVED (actively backing up) · 4 FINDINGS (destination exists but broken) · 5 MISSING (no destination anywhere — Datto candidates).

  • MISSING (5) — check once Datto enumerates: Quantum Wealth, Reliant Well Drilling, The Prairie Schooner, Janet Altschuler, Design and Brand Envoys. If not Datto users, these are billed-but-unbacked.

2. Backup-health findings (billed + configured, but NOT protected right now)

These are the highest-priority operational findings — the client pays for backup and a destination/company exists, but no good recent restore point is being produced.

Client Machine Problem Last good backup
Arizona Medical Transit — MSP360 company but zero plans configured never
T & C Sorensen — MSP360 company "Sorensen" but zero plans never
Grabb & Durando GND-SERVER Cloud plan Status=Failed, 0 bytes check console for last success
Bill Tedards DESKTOP-SUFJR0J Backing up but last success ~2025-07-12 (~12 mo stale) 2025-07-12
Glaz-Tech GTI-INV-VMHOST Second server image last 2025-10-26 (~8 mo stale); GTI-FINANCESVR is current 2025-10-26
Len's Auto LAB-SVR IMAGE last 2026-06-07, FILES last 2026-06-17 — matches tracker "LAB-SVR offline since 2026-06-18" 2026-06-17

Also non-GPS but worth a note to Mike: Peaceful Spirit PST-SERVER Files plan Status=Failed (0 bytes) despite 22K historical files in ACG-PST; Desert RV local-storage plan Critical (E:\ unreachable). These are outside GPS scope.

3. Revenue-leak / billing-mismatch (data landing, backup NOT billed) — held for Mike/Winter

Client Destination Billed Svc Note
Cascades of Tucson MSP360 CS-SERVER -> ACG-Cascades (active Success) A E V Backing up, no B line billed
Len's Auto Brokerage MSP360 LAB-SVR -> ACG-Lens E Has backups, no B line (and LAB-SVR now stale)
Russo Law Firm MSP360 RUSSO-SRV -> Cloud (2.7 TB) + Seafile russo@rrs-law.com (2.2 TB) A E V Backing up + 2.2 TB Seafile, no B line
The Marc Group ownCloud themarcgroup (29 GB) E 29 GB stored, billed email only

4. Orphan destinations — identified (non-GPS clients / ACG internal / stale)

All resolved via MSP360 company names + IX cPanel map + client wiki. None are GPS gaps.

Now identified (were unknown):

  • ACG-PST (22,054 files) = Peaceful Spirit (MSP360 PST-SERVER; current plan failing).
  • ACG-TCA (404 files) = Tucson Coin and Autograph (MSP360 DESKTOP-P36LUUN + Seth-PC, both Success). NOT T&C Sorensen.
  • ownCloud mara / jburger — still unidentified (small; low priority).

Non-GPS clients with active MSP360 backups (not audit gaps): Financial Safeguards (FSG-SRV-02 active — the MSPBackups20200311 bucket is stale but FSG uses a current one), Rednour Law (ACG-REDNOUR), Rohrbach (ACG-Rohrbach + ownCloud), Martell & Associates (ownCloud Martell), Universal Cryogenics, Tucson Coin & Autograph, Tucson Safety and Medical (last 2026-02-25 — stale), Khalsa Montessori, LaHC, Desert RV, Anaise, Peaceful Spirit.

ACG internal: ACG-Internal, ACG-Tech03L-Backup, ownCloud sysadmin, Seafile mike/howard, MSP360 ACG-Internal (NEPTUNE Exchange backup).

Not a backup: ownCloud pavon (14.2 TB) — Pavon video-surveillance archive, ownCloud is source of truth (wiki/clients/pavon.md).

Stale / cleanup (Mike's call): MSPBackups20200311 (ex-client FSG, 2021).

5. Datto Workplace (enumeration pending Mike's super-admin key)

  • Confirmed via RMM detection: Birth Biologic (ACG-DWP-X-BB, BB-*/KSTEEN*/EVO-X1).
  • When the key lands: py .claude/skills/datto-workplace/scripts/datto_workplace.py projects --json, then check the 5 MISSING clients (§1) against it.

Next actions

  1. Datto (blocked on Mike): enumerate; resolve the 5 MISSING — Quantum Wealth, Reliant, Prairie Schooner, Janet Altschuler, Design & Brand Envoys.
  2. Backup-health findings (§2) — operational, fix these: AMT + T&C Sorensen have no backup plans at all; Grabb GND-SERVER failing; Bill Tedards ~12 mo stale; Glaz-Tech GTI-INV-VMHOST ~8 mo stale; Len's LAB-SVR stale (offline). Route per client.
  3. Held for Mike/Winter (§3): Cascades/Len's unbilled backups; Russo 2.7 TB Cloud + 2.2 TB Seafile no B line; Marc Group ownCloud.
  4. Cleanup: confirm MSPBackups20200311 (FSG) for deletion; identify ownCloud mara/jburger.
  5. Optional: build a small msp360 read-only skill (login + Monitoring) — this pass was done via direct API; a skill would make backup-status checks repeatable for the whole fleet.
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