Mike Swanson
ae0efb87ca
- guruconnect: seeded wiki/projects/guruconnect.md (v0.3.0 production; artifact-based from guru-connect repo @ origin/main ded99c5 + session logs + project_guruconnect memory). [[guruconnect]] backlinks now resolve. Indexed. - gonzvar-tax-services: found in Syncro via fuzzy `query=` — customer is "Gonzvar Tax Service" (singular), id 1830740, break-fix/~$175hr, 6 assets. Billing fields corrected. - tucson-golden-corral: email platform set to Neptune Exchange (per owner/Mike); IX cPanel kept as a caveat to reconcile. TGC-SERVER documented as colocated at ACG main office (behind ACG office network, not a naked public box at the restaurant).
114 lines
6.7 KiB
Markdown
114 lines
6.7 KiB
Markdown
---
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type: client
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name: tucson-golden-corral
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display_name: Tucson Golden Corral
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last_compiled: 2026-06-12
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compiled_by: GURU-5070/claude-main
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sources:
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- clients/tucson-golden-corral/session-logs/2026-05-26-session.md
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- session-logs/2026-05-25-session.md
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- session-logs/2026-04-30-session.md
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- .claude/memory/reference_resource_map.md
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backlinks:
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- systems/neptune
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- systems/ix-server
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- projects/gururmm
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---
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# Tucson Golden Corral
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Restaurant / food-service business in Tucson, AZ. Managed by ACG with a prepaid hour block
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contract. Primary contact is Jeffrey Schaufel (owner). Email is on Neptune Exchange.
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TGC-SERVER is a single-box DC + RDS + Hyper-V running Windows Server 2016 with several
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unresolved architecture concerns flagged at onboarding. The server is **physically
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colocated at ACG's main office** (not on-site at the restaurant), so it sits behind ACG's
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office network rather than being exposed at a customer site.
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## Profile
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- **Contract type:** Prepaid hour block
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- **Key contacts:**
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- Jeffrey Schaufel (owner) — office 520-574-9167
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- Al Young — 520-571-0972 / mobile 520-338-1004
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- Josie Schaffel — 520-971-3991
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- **Service address:** 4380 E 22nd St, Tucson, AZ 85711
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- **Billing rate:** (verify — check Syncro invoices)
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- **Hours remaining (if prepaid):** 12.75 hrs as of 2026-06-12
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- **Syncro customer ID:** 3859123
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- **Managed device count (Syncro assets):** 3
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## Infrastructure
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### Servers & Services
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| Host | IP | Role | OS | Notes |
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|---|---|---|---|---|
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| TGC-SERVER | 98.181.90.163 (public) | DC / DNS / RDS / Hyper-V / SQL / IIS | Windows Server 2016 (build 14393) | **Physically colocated at ACG main office** (behind ACG office network, not at the restaurant). Extended support ends Jan 2027; GuruRMM agent 1275daa1; ScreenConnect installed; admin account actively browsing (Chrome) |
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**Hyper-V VMs on TGC-SERVER:**
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| VM | State | Notes |
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|---|---|---|
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| MAS90 | Running | Sage 100 ERP — customer-critical workload |
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| MAS90.old | Off | Prior snapshot / backup copy |
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**Syncro workstation assets:**
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| Device | Type |
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|---|---|
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| Desktop Dell DHM | Desktop |
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| Lenovo ThinkCenter 001LUS | Desktop |
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| Lenovo Ideapad 3305-15KB 81FS | Laptop |
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**GuruRMM:**
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- Client ID: 3248bdec-cbc3-45df-ba63-c8cdc9395e58
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- Site: Co-Located (ID: e5caa88f-f395-40e3-befa-f54e035f4293, code: INNER-STORM-2733)
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- Agent (TGC-SERVER): 1275daa1-3996-4ecf-a1db-c82e88f757b4
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### Email & Identity
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- **Email platform:** **Neptune Exchange** (67.206.163.124, Exchange 2016) — confirmed by owner/Mike 2026-06-12. `tucsongoldencorral.com` mailboxes live on Neptune; `accounting@` password resets go through Neptune ECP / AD on DC16 (see 2026-04-30 history).
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- **IX cPanel caveat:** the domain's website/hosting is on IX (cPanel account `tucsongc`), and the 2026-05-26 `Erick.Godoy@` termination was handled via IX cPanel UAPI. (verify whether any IX cPanel mail accounts/forwarders remain alongside the Neptune mailboxes, or if those were legacy — does not change that primary mail is Neptune.)
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- **M365:** "Office 365 annual" recurring invoice ($108.69/yr) exists in Syncro, but primary email is Neptune (not M365). Verify what that line actually covers (licensing only vs. active mailboxes).
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- **MFA status:** (verify)
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### Network
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- **ISP / WAN:** TGC-SERVER is colocated at ACG main office, so its connectivity is ACG-office WAN, not a restaurant circuit (verify which ACG office uplink/IP block).
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- **Firewall:** behind ACG's office network/firewall (TGC-SERVER is colocated at the ACG main office; it is NOT a naked public box at the restaurant despite the 98.181.90.163 public IP). (verify the exact edge device.)
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- **VPN:** (verify)
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## Access
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- **GuruRMM dashboard:** https://rmm.azcomputerguru.com — client filter: Tucson Golden Corral
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- **GuruRMM IEX installer:** `irm 'https://rmm.azcomputerguru.com/install/INNER-STORM-2733/windows' | iex`
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- **IX cPanel (email / hosting):** https://72.194.62.5:2083 — account `tucsongc`; credentials via vault: `infrastructure/ix-server.sops.yaml`
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- **IX WHM API:** https://72.194.62.5:2087 (used for email account management)
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- **Vault — GuruRMM enrollment key:** `clients/tucson-golden-corral/gururmm-site-co-located.sops.yaml`
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- **RDP to TGC-SERVER:** (verify — no RDP path recorded; use GuruRMM agent 1275daa1 or ScreenConnect)
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## Patterns & Known Issues
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- **TGC-SERVER is doing too much.** Single Windows Server 2016 machine running DC, DNS, full RDS stack, Hyper-V (with a production ERP VM), SQL Server, and IIS. Customer confirmed Hyper-V was not expected on this box. Architecture needs remediation.
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- **MAS90 (Sage 100 ERP) in Hyper-V on the DC.** Running as a VM on the same box as Active Directory. No dedicated Hyper-V host. Migration options (dedicated HV host, or P2V to bare-metal Sage) not yet decided — requires customer input on hardware availability and MAS90 usage.
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- **Administrator account browsing from the DC.** Process list at onboarding showed Chrome running as Administrator on TGC-SERVER (a domain controller). Security risk; should be flagged to customer for remediation (dedicated admin workstation or jump server).
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- **Windows Server 2016 EOL approaching.** Extended support ends January 2027. OS upgrade planning should be in the queue.
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- **Email account churn via Discord.** Terminations/additions are requested by Jeffrey Schaufel via the Discord bot, not a formal ticket. Work is straightforward (IX cPanel UAPI) but tickets should continue to be created in Syncro for audit trail.
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- **No backup recorded.** No backup product or destination observed for TGC-SERVER or workstations. (Verify — may be absent or unreported.)
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## Active Work
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*No open tickets in Syncro as of 2026-06-12. See session logs for recent work.*
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## History Highlights
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- **2026-04-30** — Webmail password reset requested for `accounting@tucsongoldencorral.com`; attempted via Neptune Exchange ECP, resolved via Active Directory on DC16. (Source: session-logs/2026-04-30-session.md)
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- **2026-05-25** — Client onboarded into GuruRMM; TGC-SERVER enrolled (agent 1275daa1, Windows Server 2016, 16 GB RAM, 1.8 TB disk); full Windows role inventory confirmed AD DS, DNS, full RDS stack, Hyper-V, SQL Server, IIS + Certify the Web. Hyper-V flagged as unexpected by customer; MAS90 (Sage 100 ERP) VM found running. Chrome-on-DC and WS2016 EOL noted.
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- **2026-05-26** — Email account `Erick.Godoy@tucsongoldencorral.com` deleted via IX cPanel UAPI on employee termination request from Jeffrey Schaufel. Billed 0.25 hrs prepaid; Syncro ticket #32327, invoice ID 1650421921.
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## Backlinks
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- [[systems/neptune]] — Neptune Exchange (67.206.163.124, Exchange 2016); accounting@ reset attempt April 2026
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- [[systems/ix-server]] — IX cPanel server hosts tucsongoldencorral.com email (account `tucsongc`)
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- [[projects/gururmm]] — GuruRMM client enrollment; TGC-SERVER monitored via agent 1275daa1
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