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claudetools/clients/lens-auto-brokerage/docs/issues/log.md
Howard Enos 265fa0edd8 sync: auto-sync from HOWARD-HOME at 2026-06-17 09:52:59
Author: Howard Enos
Machine: HOWARD-HOME
Timestamp: 2026-06-17 09:52:59
2026-06-17 09:53:09 -07:00

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# Issue Log — Len's Auto Brokerage
## 2026-06-17 — Deskman crash on login (RESOLVED, transient)
- **Reported by:** Becky — Deskman not opening on the server.
- **Box:** LAB-SERVER (192.168.1.241), Windows Server 2008 SP2 (OS 6.0.6002) — the OLD/EOL server, NOT the new 2019 box.
- **Crash signature seen in Windows error report:** CLR20r3, gui.exe (Deskman .NET front-end) v4.4.2248, fault module mscorlib, exception `System.UnauthorizedAccessException`.
- **What happened:** On login + opening Deskman it showed "the program is updating." Waited ~30 sec; clicked again and Deskman opened normally.
- **Root cause:** Transient — Deskman was mid-update and the access-denied crash was the GUI hitting files locked/being-written by its own updater. Cleared once the update finished. Not a corrupt install.
- **Action:** None required; self-resolved. No fix applied.
- **Note for tracking:** Deskman still runs on the EOL 2008 server and is slated to migrate to LAB-SVR / LENS-SV (Server 2019, 192.168.1.81). If this recurs and does NOT clear, it's a permissions/ACL issue (grant the user Modify on the Deskman program/data folder, or relocate data to ProgramData) — but priority is the migration off 2008.
## 2026-04-13 — RDP Enable
- Enabled Remote Desktop via registry on Server 2008 SP2 machine
- `fDenyTSConnections` set to 0
- Firewall rule may still need opening: `netsh advfirewall firewall set rule group="remote desktop" new enable=yes`