Mike Swanson
db10206aea
feat(voip): VWP complete provisioning prep + setup documentation
Critical RPS provisioning URL fix + CSV bulk import ready + complete VoIP setup guide
CRITICAL FIX:
- RPS server URL corrected: http://ndp.ucaasnetwork.com/cfg (was ftp://p.packetdials.net)
- Discovered ACG has TWO whitelabel accounts (WLC vs OIT/PacketDial)
- Test phone (805e0cdd71b1) now registered immediately after fix (Status 1)
USER PROVISIONING:
- M365 account matching: 11 matched users, 7 unmatched (need clarification)
- CSV bulk import prepared (vwp-users-import.csv)
- Strategy: users WITHOUT devices initially (add phone extension: no)
- Device assignment workflow: incremental as phones distributed
COMPLETE VOIP SETUP DOCUMENTED:
- DID (phone number) management + routing options
- Call queues (ring groups) - recommended queues for VWP
- Auto-attendants (IVR menus) - main menu design
- Time frames (business hours routing)
- Additional features (hunt groups, voicemail-only, fax-to-email)
- All components with API commands + examples
FILES CREATED (7):
- README.md: Quick navigation hub + domain info
- PROVISIONING-STATUS.md: Current status + next steps
- SESSION-SUMMARY-2026-07-09.md: Complete session documentation (18 pages)
- COMPLETE-CLIENT-SETUP.md: Full VoIP setup guide (15 pages)
- DEVICE-ASSIGNMENT-COMMANDS.md: Copy-paste command reference
- extension-mapping.md: Extension to M365 account mapping
- vwp-users-import.csv: Bulk import file (READY for upload)
IMPLEMENTATION PHASES:
Phase 1 (In Progress): Basic connectivity - CSV ready for upload
Phase 2 (Planned): Main line setup - queue + auto-attendant + DID
Phase 3 (Planned): Business hours routing - time-based call handling
Phase 4 (Optional): Additional features per client needs
NEXT ACTIONS:
- Upload CSV to PacketDial web UI (manual step)
- Get client clarification on 7 unmatched users
- Assign devices as phones distributed (per-phone workflow documented)
Domain: vwp.91912.service
Main Number: 480-705-9500
E911: a-6a395c03d4cfe (301 N 56TH ST, CHANDLER AZ)
YMCS Site: 1e7578a6fe0e41cfb5a3e8b40933ffee
Co-Authored-By: Claude Sonnet 4.5 <noreply@anthropic.com>
2026-07-09 20:21:57 -07:00
..
2026-04-16 19:43:58 -07:00
2026-04-19 18:53:34 -07:00
2026-04-19 18:53:34 -07:00
2026-06-11 08:41:56 -07:00
2026-06-11 08:41:56 -07:00
2026-04-20 11:47:32 -07:00
2026-06-01 19:12:55 -07:00
2026-05-29 16:40:12 -07:00
2026-07-02 17:30:57 -07:00
2026-04-19 18:53:34 -07:00
2026-07-06 13:43:38 -07:00
2026-07-09 11:01:24 -07:00
2026-07-09 11:12:33 -07:00
2026-06-18 12:51:08 -07:00
2026-07-06 16:24:18 -07:00
2026-06-02 09:05:01 -07:00
2026-07-08 12:16:23 -07:00
2026-04-19 18:53:34 -07:00
2026-06-22 20:01:48 -07:00
2026-07-08 13:01:51 -07:00
2026-04-21 12:24:15 -07:00
2026-06-17 12:18:09 -07:00
2026-07-07 07:13:39 -07:00
2026-06-06 11:32:16 -07:00
2026-06-23 21:37:00 -07:00
2026-04-19 18:53:34 -07:00
2026-05-06 15:11:04 -07:00
2026-07-08 18:04:40 -07:00
2026-06-12 06:13:07 -07:00
2026-06-19 15:53:37 -07:00
2026-06-20 07:36:01 -07:00
2026-07-02 10:57:33 -07:00
2026-06-11 08:22:55 -07:00
2026-06-12 13:52:33 -07:00
2026-07-09 10:12:27 -07:00
2026-07-06 12:39:59 -07:00
2026-06-30 17:28:36 -07:00
2026-07-07 14:19:54 -07:00
2026-04-21 12:02:23 -07:00
2026-04-29 07:51:21 -07:00
2026-07-01 08:55:39 -07:00
2026-07-07 11:45:34 -07:00
2026-06-10 15:47:12 -07:00
2026-06-01 09:11:39 -07:00
2026-06-29 22:57:29 -07:00
2026-06-11 08:00:19 -07:00
2026-06-15 11:20:56 -07:00
2026-06-09 10:14:16 -07:00
2026-04-24 20:13:20 -07:00
2026-07-02 14:49:01 -07:00
2026-06-12 05:58:05 -07:00
2026-06-19 11:11:21 -07:00
2026-07-09 20:16:45 -07:00
2026-05-06 15:11:04 -07:00
2026-05-14 18:54:10 -07:00
2026-06-15 14:43:19 -07:00
2026-06-26 04:16:39 -07:00
2026-05-27 11:06:11 -07:00
2026-05-26 21:24:49 -07:00
2026-06-02 19:53:12 -07:00
2026-06-10 13:26:10 -07:00
2026-07-09 20:21:57 -07:00
2026-06-10 20:19:05 -07:00
2026-04-22 20:35:42 -07:00
2026-06-26 08:03:27 -07:00
2026-06-11 08:00:19 -07:00