61 lines
3.0 KiB
Markdown
61 lines
3.0 KiB
Markdown
---
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type: client
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name: janet-altschuler
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display_name: "Janet Altschuler"
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last_compiled: 2026-07-06
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compiled_by: HOWARD-HOME/claude-main
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sources:
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- projects/gps-rmm-audit/tracker.md
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- projects/gps-rmm-audit/backup-map.md
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- live GuruRMM / Datto EDR / ScreenConnect / Syncro 2026-07-06
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backlinks:
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- wiki/projects/gps-rmm-audit.md
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---
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# Janet Altschuler
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GPS client, individual-named account. **Confirmed separate from JANC Excavation**
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(Syncro cid 457710 vs 2248945). Two managed machines, tied together across GuruRMM,
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Datto EDR, and ScreenConnect on 2026-07-06.
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## Machines (2)
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| Host (SC / EDR) | RMM hostname | Logged-on user | Role |
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|---|---|---|---|
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| `ALTSCHULER-FRON` | Altschuler-Front | ALTSCHULER-FRON\Owner | Front-desk PC |
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| `ALTSCHULER-JANE` | Altschuler-Janet | ALTSCHULER-JANE\Owner | Janet's workstation |
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Both online 2026-07-06. Syncro lists 3 asset records (2 laptops + a "Custom Bitfenix
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Merc Desktop", cid 457710) all with `last_synced: None` — manually-entered, so only the
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2 live machines above are actually managed.
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## Management & security stack (all tied to one client identity 2026-07-06)
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- **GuruRMM** — client **Janet Altschuler** (`d041b8db-1f68-4b30-9ef9-c7b38f44c079`),
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site **Main** / `GOLD-LION-1382`. Both agents enrolled 2026-07-06 via ScreenConnect
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send-command (bucket-C deploy pattern). Key vaulted `clients/altschuler/gururmm-site-main.sops.yaml`.
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- **Datto EDR** — both registered + online in org **"Altschuler, Janet"**
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(`c430e9ac-5d5f-43a7-af8b-f241f6a7dfb1`), agent v3.17.1.5552. Reg key `altschul01`
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(vaulted `msp-tools/datto-edr-regkeys.sops.yaml`). EDR was already present on both — left as-is.
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- **Datto RMM** — also installed on both (pre-existing management stack, separate from GuruRMM).
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- **ScreenConnect** — both sessions normalized 2026-07-06 to Company **"Janet Altschuler"**,
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Site **"Main"** (were "Altschuler") so SC / GuruRMM / wiki share one client identity.
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Session IDs: FRON `73e2b210-a794-4c82-8903-8b9d55842eab`, JANE `00aab70e-dcce-4278-83ea-7c6107ce6b73`.
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## GPS billing & backup status
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- GPS: 2 devices billed. Backup: **2 Data Backup seats billed at $0** (Syncro schedule 2666).
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- **Backup: CONFIRMED NOT RUNNING (2026-07-06, endpoint-verified).** With RMM on both
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machines, a direct scan found **no backup software, no backup service, no scheduled
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backup task, no Windows Server Backup, and no Datto backup agent** on either box (only
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Dropbox on ALTSCHULER-FRON, installed but stopped). Also nothing in MSP360 / B2 / Seafile
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/ ownCloud / Datto Workplace. No Datto Windows Agent + two physical workstations (no
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server) effectively rules out an agentless SIRIS backup too. **She pays for 2 backup
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seats but nothing is backing up.** Sent to Mike + Winter 2026-07-06. Do NOT provision a
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backup job off the billing count — per-client decision
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([[feedback_backup_targets_never_guessed]]). See `projects/gps-rmm-audit/backup-map.md`.
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## Backlinks
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- [[projects/gps-rmm-audit]] — GPS -> GuruRMM coverage audit (this client's onboarding + backup verification)
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