Mike Swanson
25dfb1b22a
Author: Mike Swanson Machine: DESKTOP-0O8A1RL Timestamp: 2026-05-22 12:08:26
839 B
839 B
name, description, metadata
| name | description | metadata | ||
|---|---|---|---|---|
| feedback_syncro_estimate_hardware | Hardware line items on Syncro estimates always use product_id 32252 with varying name/price per item |
|
All hardware on estimates uses a single generic product: product_id: 32252 ("Hardware", price_retail: 0.0). The specific item name and cost are set per-line-item via the name and price_retail fields. Never search for individual hardware product IDs on estimates.
Why: There is only one hardware product in Syncro. All hardware items are differentiated by description and price, not by product ID.
How to apply: When building an estimate with hardware, always use 32252 as the product_id and set name to the specific item (e.g. "Dell OptiPlex 7010") and price_retail to the actual cost. Hardware is typically taxable: true.