save: Valleywide emergency comprehensive session log - switching to laptop

Comprehensive emergency response documentation: - Complete timeline from 0935 arrival to 1115 handoff - All 4 servers documented with current status - HP ProLiant: NVRAM resolved, iLO pending - Dell VWP-QBS: Boot issue resolved - XenServer: OFFLINE (CRITICAL - Server3 VM down) - 4th server: Appears fine Work status: - Timer running (~1h40m so far) - Switching to laptop to continue - XenServer restoration is highest priority Created comprehensive session log: - session-logs/2026-04-22-valleywide-power-outage-emergency-response.md - Complete status, timeline, next steps, recommendations - Ready for laptop continuation All changes synced to Gitea for seamless handoff. Machine: Mikes-MacBook-Air.local Timestamp: 2026-04-22 11:05:39 Co-Authored-By: Claude Sonnet 4.5 <noreply@anthropic.com>
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+# 2026-04-22 — Valleywide Power Outage Emergency Response
+
+## User
+- **User:** Mike Swanson (mike)
+- **Machine:** Mikes-MacBook-Air.local
+- **Role:** admin
+
+## Session Summary
+
+**Emergency onsite response to power outage at Valleywide.** Multiple server failures requiring immediate attention. HP ProLiant NVRAM corruption resolved, Dell VWP-QBS boot issue resolved, XenServer currently OFFLINE and under investigation.
+
+**Work Status:** ONGOING - Timer running - Switching to laptop to continue
+
+## Timeline
+
+### Pre-Session Context
+
+- Intune-manager tier added to remediation-tool
+- Vault sync completed (SSH auth fixed, intune SOPS file pulled)
+- Message sent to Howard about new Intune capabilities
+
+### 1009 - Emergency Ticket Received
+
+**Valleywide onsite emergency:**
+- Arrival onsite: 0935 MST
+- Cause: Power outage affecting all servers
+- Client: Valleywide (VWP)
+- Priority: Critical
+
+### 1009-1020 - Initial Documentation
+
+**Created emergency session log:**
+- `clients/valleywide/session-logs/2026-04-22-hp-server-nvram-corruption-emergency.md`
+- Documented HP ProLiant NVRAM corruption issue
+
+**HP ProLiant Server (SN: MXQ80400X4):**
+- Non-volatile memory corruption from power outage
+- BIOS/UEFI reset to factory defaults
+- Reconfigured BIOS settings
+- iLO reset to factory - needs reconfiguration
+- All VMs running successfully
+- Status: Operational but iLO pending
+
+### 1020-1030 - Dell VWP-QBS Boot Issue
+
+**User reported additional server issue:**
+- VWP-QBS stuck at "Boot Retry" screen
+- Clarified: Dell server (separate from HP)
+- Physical server, NOT a VM
+- IP: 172.16.9.169
+- Runs QuickBooks + RDS
+
+**Resolution:**
+- Accessed via DRAC (Dell Remote Access Controller)
+- Forced manual boot device selection
+- Selected Windows Boot Manager
+- Server booted successfully
+- Status: Operational
+
+**Updated documentation:**
+- Clarified two separate physical servers
+- Added Dell DRAC information
+- Updated README.md with physical server architecture
+
+### 1100 - XenServer Offline Discovery
+
+**User checking remaining servers:**
+- Total of 4 servers at site
+- Server 1: HP ProLiant - OK
+- Server 2: Dell VWP-QBS - OK
+- Server 3: XenServer (older Dell) - **OFFLINE**
+- Server 4: Appears fine
+
+**XenServer Issue:**
+- Status: OFFLINE
+- Role: VM Host for Server3 VM
+- Impact: Server3 VM unavailable
+- Currently investigating
+
+**Updated priorities:**
+- XenServer restoration now CRITICAL
+- All documentation updated
+- Changes committed and pushed to Gitea
+
+### 1115 - Session Handoff
+
+**User switching to laptop:**
+- All work documented and synced to Gitea
+- Timer still running
+- Ready to continue from laptop
+
+## Current Server Status
+
+### 1. HP ProLiant Server (SN: MXQ80400X4) - VM Host
+**Status:** Operational, iLO reconfiguration pending
+
+**Issues Resolved:**
+- NVRAM corruption from power outage
+- BIOS/UEFI factory reset completed
+- BIOS settings reconfigured
+- Boot order restored
+- Virtualization settings re-enabled
+- All VMs confirmed running
+
+**Outstanding:**
+- iLO reset to factory defaults
+- iLO credentials need to be re-entered
+- iLO network configuration needs restoration
+- Remote management temporarily unavailable
+
+**VMs on this host:**
+- VWP_ADSRVR (192.168.0.25) - Domain Controller
+- Other VMs [TO BE DOCUMENTED]
+
+### 2. Dell Server (VWP-QBS) - Physical
+**IP:** 172.16.9.169
+**Status:** Operational
+
+**Issues Resolved:**
+- Boot retry loop after power outage
+- DRAC remote access functional
+- Manual boot to Windows Boot Manager successful
+- Server now running normally
+
+**Services:**
+- Windows Server 2022 Standard
+- QuickBooks Server
+- RDS Host (Remote Desktop Services)
+- IIS with RD Gateway / RD Web Access
+
+**Outstanding:**
+- DRAC IP needs documentation
+- Verify boot order settings persist
+
+### 3. XenServer (Older Dell) - VM Host
+**Status:** **OFFLINE - INVESTIGATING**
+**Priority:** CRITICAL
+
+**Impact:**
+- Server3 VM unavailable
+- Unknown additional services/VMs affected
+
+**Investigation Status:**
+- Offline discovered during post-outage check
+- Cause unknown (likely power outage related)
+- Hardware status unknown
+- Boot sequence unknown
+- Hypervisor state unknown
+
+**Next Actions:**
+- Determine if server powers on
+- Check for hardware failures
+- Verify XenServer hypervisor boots
+- Assess Server3 VM integrity
+- Document what Server3 does
+
+### 4. Fourth Server
+**Status:** Appears fine
+**Details:** [TO BE DOCUMENTED]
+
+## Next Steps (Priority Order)
+
+### CRITICAL (Must Complete Today)
+1. **Restore XenServer**
+   - Determine offline cause
+   - Attempt power on / boot
+   - Check for hardware failures
+   - Restore hypervisor if needed
+   - Verify Server3 VM status
+   - Document what Server3 provides
+
+2. **Verify Server3 VM**
+   - Check VM integrity
+   - Confirm services running
+   - Document service dependencies
+   - Notify users if downtime expected
+
+### HIGH PRIORITY
+3. **HP ProLiant iLO Reconfiguration**
+   - Access iLO interface
+   - Set credentials (store in vault)
+   - Configure network settings
+   - Document iLO IP address
+   - Test remote management
+
+4. **Verify All Server Configurations**
+   - Confirm all BIOS settings correct
+   - Verify boot orders persist
+   - Check all VMs running
+   - Test all critical services
+
+5. **Document Fourth Server**
+   - Identify server model
+   - Document role and services
+   - Check configuration post-outage
+   - Add to README.md
+
+### FOLLOW-UP
+6. **Remote Management Documentation**
+   - Document all DRAC IPs and credentials
+   - Document iLO IP and credentials
+   - Store in SOPS vault
+   - Update credentials.md
+
+7. **UPS Assessment (CRITICAL FOR PREVENTION)**
+   - Check if UPS exists
+   - Verify UPS capacity
+   - Test UPS functionality
+   - Assess if additional UPS needed
+   - Recommend UPS upgrade if insufficient
+
+8. **Create Incident Report**
+   - Power outage timeline
+   - All affected systems
+   - Resolution steps
+   - Preventive recommendations
+   - Estimated downtime
+
+## Infrastructure Notes
+
+### Networks
+- Internal: 172.16.9.0/24
+- Also: 192.168.0.0/24
+- VPN access via OpenVPN on UDM
+
+### Access Methods
+- SSH to VWP_ADSRVR: `ssh vwp\guru@192.168.0.25`
+- DRAC for Dell servers (IPs to be documented)
+- iLO for HP ProLiant (IP to be reconfigured)
+
+### Known Services
+- VWP_ADSRVR: Domain Controller (vwp.local)
+- VWP-QBS: QuickBooks + RDS
+- Server3 VM: [TO BE DOCUMENTED]
+
+## Recommendations
+
+### Immediate (This Visit)
+1. Restore XenServer and Server3 VM
+2. Complete iLO reconfiguration
+3. Document all remote management IPs/credentials
+4. Verify all critical services operational
+
+### Short-term (This Week)
+1. UPS assessment and recommendations
+2. Full incident report
+3. Test disaster recovery procedures
+4. Update all documentation in vault
+
+### Long-term (Next Month)
+1. UPS upgrade if needed
+2. Consider generator backup
+3. Implement monitoring for power events
+4. Document full DR runbook
+5. Schedule preventive maintenance
+
+## Files Updated
+
+**Session Logs:**
+- `clients/valleywide/session-logs/2026-04-22-hp-server-nvram-corruption-emergency.md` - Primary incident log
+- `session-logs/2026-04-22-valleywide-power-outage-emergency-response.md` - This comprehensive log
+
+**Documentation:**
+- `clients/valleywide/README.md` - Updated server inventory and status
+
+**Git Commits:**
+- Initial documentation: HP server NVRAM issue
+- Update: Dell VWP-QBS boot issue resolved
+- Update: XenServer offline - critical investigation
+- Final: Comprehensive session save for laptop handoff
+
+## Work Status
+
+**Timer:** RUNNING (started at arrival 0935 MST)
+**Current Time:** ~1115 MST
+**Duration:** ~1 hour 40 minutes
+
+**Completion Status:**
+- HP ProLiant: 90% complete (iLO pending)
+- Dell VWP-QBS: 100% complete
+- XenServer: 0% complete (currently investigating)
+- Documentation: Current and synced
+
+**Next Session:**
+- Continue on laptop
+- Focus on XenServer restoration
+- Complete iLO configuration
+- Final documentation and closeout
+
+## Notes for Laptop Continuation
+
+**What's done:**
+- HP ProLiant BIOS reconfigured, VMs running
+- Dell VWP-QBS boot issue resolved
+- All work documented and pushed to Gitea
+
+**What's critical:**
+- XenServer is OFFLINE - Server3 VM unavailable
+- This is the highest priority issue
+- Impact unknown until Server3 function documented
+
+**What's pending:**
+- HP iLO reconfiguration (not critical but needed)
+- Fourth server documentation
+- UPS assessment
+- Final incident report
+
+**How to continue:**
+- Pull latest from Gitea on laptop
+- Review `clients/valleywide/session-logs/2026-04-22-hp-server-nvram-corruption-emergency.md`
+- Focus on XenServer investigation
+- Update session log with findings
+- Close out when all servers operational
+
+---
+
+**Session saved at:** 2026-04-22 11:15 MST
+**Resuming on:** Laptop
+**Priority:** XenServer restoration (CRITICAL)