sync: auto-sync from GURU-BEAST-ROG at 2026-07-06 16:14:04

Author: Mike Swanson
Machine: GURU-BEAST-ROG
Timestamp: 2026-07-06 16:14:04

clients/dataforth/session-logs/2026-07/2026-07-06-mike-sage-sql-peter-session-reset.md

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+# Session Log — SAGE-SQL RDS Session Reset for Peter (piliya)
+
+## User
+- **Executed by:** ClaudeTools Discord Bot (GURU-BEAST-ROG)
+- **Requested by:** Mike Swanson (@azcomputerguru, via Discord) - admin
+- **Role:** automation (acting on the requester's behalf)
+
+## Session Summary
+
+Mike requested via Discord (#tech-department, thread 1523815946081534022) a session reset
+for Peter on SAGE-SQL at Dataforth (DF). Identified SAGE-SQL as Dataforth's RDS Session
+Host (192.168.0.153, Windows Server 2016) from the wiki.
+
+Direct SSH (`sysadmin@192.168.0.153`) timed out from BEAST — BEAST has no route to
+Dataforth's 192.168.0.x LAN (that path is documented from GURU-5070 via OpenVPN). Fell
+back to GuruRMM: resolved agent SAGE-SQL (`120ba7bf-8544-48a0-98a1-40ed5cdd3e1f`, online)
+and dispatched `query session`. Session list showed only one Peter: `piliya`, session ID 13,
+state Disconnected.
+
+Dispatched `reset session 13; Start-Sleep 3; query session` — follow-up session list
+confirmed session 13 was gone. Peter can log back in fresh. Posted `[RMM]` alert to
+#dev-alerts.
+
+Mike then asked for a Syncro ticket — no billing, John Lehman as contact. Created ticket
+#32506 (Dataforth Corp), status Resolved, with an Initial Issue comment documenting the
+reset (do_not_email so John received no notification). Posted `[SYNCRO]` alert to
+#bot-alerts.
+
+## Key Decisions
+
+- **GuruRMM over SSH:** BEAST cannot reach 192.168.0.153 directly (SSH timed out); the
+  documented SSH path assumes the GURU-5070 OpenVPN adapter. RMM agent was online, so
+  used `/rmm` dispatch instead.
+- **Identified "Peter" as `piliya`:** only p-user on the box; matches Dataforth's
+  first-initial+lastname convention (kwackerly, mflorez, bwadzinski, ltobey, jlehman).
+- **Ticket created directly in Resolved status** — work was already complete; no billing
+  per Mike; contact John Lehman explicitly requested.
+- **No email to contact** (`do_not_email: true` on the Initial Issue comment) — informational
+  record only.
+
+## Problems Encountered
+
+- SSH to SAGE-SQL (192.168.0.153) timed out from BEAST — expected, no VPN route from this
+  host. Resolved by using GuruRMM.
+- Both `query session` RMM commands returned exit code 1 with valid stdout — `query session`
+  under the agent's SYSTEM/PowerShell context exits 1 even on success. Output content is
+  the real signal, not the exit code.
+
+## Configuration Changes
+
+- SAGE-SQL (Dataforth): RDS session ID 13 (user `piliya`, Disconnected) reset/destroyed.
+  No files or persistent config changed on the server.
+- Repo: this session log; one-line entries appended to
+  `session-logs/bot/2026-07/2026-07-06-bot-activity.md`.
+
+## Credentials & Secrets
+
+- None created or discovered. GuruRMM API creds read from vault
+  `infrastructure/gururmm-server.sops.yaml` (paths only).
+
+## Infrastructure & Servers
+
+- SAGE-SQL — 192.168.0.153, Windows Server 2016, RDS Session Host/Connection Broker,
+  GuruRMM agent `120ba7bf-8544-48a0-98a1-40ed5cdd3e1f` (online, last seen 2026-07-06T22:21Z).
+- Note: a second Sage server `SAGE2025` (agent `bceba63e-bd10-4ffa-9017-d28924645f24`) is
+  also enrolled for Dataforth — newer Sage box; not touched this session.
+- GuruRMM API: http://172.16.3.30:3001.
+- Remaining stale Disconnected sessions on SAGE-SQL after this work: kwackerly (5),
+  test (6), endcap (9), rkoranek (11), lpayne (14).
+
+## Commands & Outputs
+
+- `query session` via RMM cmd `18a0b6b8-d955-4217-a802-621f0152ef5e` — found
+  `piliya  13  Disc`.
+- `reset session 13; Start-Sleep 3; query session` via RMM cmd
+  `fcb684d5-a68c-4cee-8629-1b561bd2adc9` — session 13 absent in post-reset list. [OK]
+- Syncro: POST /tickets → ticket id 113549098, number 32506, status Resolved;
+  POST /tickets/113549098/comment → comment id 422440398.
+
+## Pending / Incomplete Tasks
+
+- Optional cleanup: 5 other stale Disconnected RDS sessions remain on SAGE-SQL (listed
+  above) — mentioned to Mike, no action requested.
+
+## Reference Information
+
+- Syncro ticket #32506: https://computerguru.syncromsp.com/tickets/113549098
+  (Dataforth Corp 578095, contact John Lehman 2851723, tech Mike 1735, no billing)
+- Discord thread: 1523815946081534022 (#tech-department)
+- RMM command IDs: 18a0b6b8 (query), fcb684d5 (reset+verify)
+- Alerts: #dev-alerts msg 1523816588137070633 ([RMM]), #bot-alerts msg 1523829168020783154 ([SYNCRO])

session-logs/bot/2026-07/2026-07-06-bot-activity.md

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+15:30 AZ - Mike (@azcomputerguru) - Reset stuck RDS session for Peter (piliya, session 13) on Dataforth SAGE-SQL via GuruRMM - session gone, verified via query session (cmd fcb684d5)
+16:15 AZ - Mike (@azcomputerguru) - Created Syncro ticket #32506 (Dataforth, contact John Lehman, no billing) for SAGE-SQL Peter session reset - resolved