74 lines
3.0 KiB
Markdown
74 lines
3.0 KiB
Markdown
# Client Overview
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Khalsa Montessori School (Syncro customer 9456554). Also referred to by the
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client as "Khalsa Family Services" / "Khalsa Schools". Fish-named servers
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(TROUT, SALMON). Two sites: Camden and River.
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## Company Name
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Khalsa Montessori School
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## Primary Contact
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- Name: Celeste Duitman (Khalsa Family Services)
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- Phone:
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- Email:
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- Note: 2026-06-19 asked whether the "Trout server" can be retired (it used to host
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Schoolmaster, now archived). Answer: no, not as-is — TROUT is the live DC/DNS/file/
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QuickBooks server. See servers/camden/TROUT.md.
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## IT / Billing Contacts (from Syncro)
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- lulu.camacho@khalsaschools.org (asset contact on Syncro account)
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## Contract Details
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- Service Level: (not documented)
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- Hours Covered: (not documented)
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- Contract Renewal Date: (not documented)
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## Environment Summary (live data 2026-06-19)
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- Total Users: (not documented)
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- Total Locations: 2 (Camden, River)
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- Domain Name: khalsa.local (Camden DC = TROUT @ 10.11.12.254)
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- Network: 10.11.12.0/22 (Camden 10.11.12.x, River 10.11.14.x); gateway 10.11.12.1
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- Site WAN egress: 50.145.145.190
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- Remote access: ScreenConnect (computerguru.screenconnect.com) + Splashtop; Syncro RMM agents
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- Site-to-site VPN to ACG (172.16.50.x): documented but BROKEN ("VPN routing issue") — on-net IPs not reachable from ACG; manage via ScreenConnect/Syncro
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- Server Count: 3 known (2 live + 1 offline)
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- RMM/Workstation Count: ~20 Syncro device assets (see Inventory)
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## Servers
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| Host | Site | IP | OS | Role | Status |
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|------|------|----|----|------|--------|
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| TROUT | Camden | 10.11.12.254 | WS2016 Std | DC + DNS + file (K:) + QuickBooks | ONLINE |
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| SALMON | River | 10.11.14.76 | WS2016 Std | Standalone file/QuickBooks (River) | ONLINE |
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| KHALSADC2 | ? | ? | WS2016 Eval | Intended 2nd DC | OFFLINE since 2025-08 |
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See servers/camden/TROUT.md, servers/river/SALMON.md, servers/camden/KHALSADC2.md.
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## Workstation/Device Inventory (Syncro, 2026-06-19)
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~20 Syncro device assets incl.: DESKTOP-MAN1CGE, DESKTOP-RKKR9KN, DESKTOP-M45ARIN,
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LAPTOP-NIBQP9LG, LAPTOP-JCSPNNA5, LAPTOP-AGN1DMAR, LAPTOP-KJJB0R90, KMS-LT11-1,
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KMS-LT11-2, KHALSA-R-LT1, KHALSA-R-LT2, UE-DONAGHY-L, PRIME-RTG-PC, AD-KHALSA-D-FRO,
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CAM-LULU-D, DESKTOP-9LT4ICC, AD-JANICE-D, CAM-STAFFROOM-D.
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## Locations
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### Camden
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- Address:
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- Phone:
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- Primary Use: Main office; hosts TROUT (DC/DNS/QuickBooks/file)
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### River
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- Address:
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- Phone:
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- Primary Use: Second site; hosts SALMON (standalone file/QuickBooks)
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## Key Risks / Open Items
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- TROUT C: drive at 10% free (12 GB) — low-disk risk.
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- No DC redundancy: TROUT is the only live DC (KHALSADC2 offline). TROUT failure = outage.
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- No backup configuration captured for any server — VERIFY backups exist.
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- Windows Defender is the only AV on servers.
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- Onboarding still incomplete: M365/Azure, contacts (phones/emails), contract terms,
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backup, and per-server share/app detail not yet captured.
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## Notes
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Data captured via Syncro asset API + ScreenConnect session telemetry on 2026-06-19.
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On-box live audit still needed to itemize TROUT's shares/folders and installed software.
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