Mike Swanson
a42d657c55
docs(session)+rules: 2026-05-27 — Quantum M365 onboarding, IX autodiscover fix, Syncro emergency/labor/attribution rules
Session logs: root (Michael #32329 hosting offer + IX simplehost.email autodiscover DNS fix + Cascades #32332 emergency correction) + Quantum client log (M365 tenant 2fd0092b onboarding, break-glass GA, CA report-only).
Syncro rule overhaul:
- Emergency billing: prepaid -> 26184 @ hours x1.5 (was 26118); non-prepaid -> 26184 with channel rate (onsite $262.50 / remote+inshop $225)
- Never make up labor items (existing product + real name; QuickBooks sync)
- Corrections preserve original tech's user_id (commission); adding notes/labor never changes ticket owner
/remediation-tool: Conditional Access may be managed programmatically (report-only first + exclude break-glass + confirm before enforce); fabb3421 deprecated for customer tenants; Quantum tenant onboarded (gotchas table).
Memory: 4 new (no-madeup-labor, corrections-preserve-tech, ca-programmatic, quantum-godaddy-tenant) + updates.
Co-Authored-By: Claude Opus 4.7 (1M context) <noreply@anthropic.com>
2026-05-27 14:57:55 -07:00
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