017dcdf04c
voip: VWP park extension 107 (Payroll) - shared mailbox
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Extension 107 (Payroll) marked as PARKED pending decision on shared mailbox setup.
Removed from CSV bulk import (11 -> 10 users).
Updated all documentation to reflect new counts: 13 matched, 1 shared, 4 parked.
Co-Authored-By: Claude Sonnet 4.5 <noreply@anthropic.com >
2026-07-10 07:59:00 -07:00
06ed9ba562
voip: VWP clarify ext 106 (Tammy) and park ext 108 (Shannon)
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Extension 106 (Tammy) matched to acctpay@valleywideplastering.com
Extension 108 (Shannon) parked pending clarification
Updated counts: 14 matched, 4 unmatched/parked
Co-Authored-By: Claude Sonnet 4.5 <noreply@anthropic.com >
2026-07-10 07:13:58 -07:00
25af453f61
feat(voip): Extension 117 clarification - Jesse III external email
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CLARIFIED (2026-07-10):
- Extension 117: Jesse III
- Email: jesse@nescoap.com (external domain)
- Similar to ext 114 (Ty@CASARICA.NET - external domain)
- Status: Ready to add to second CSV batch
UPDATED:
- Matched users: 12 -> 13 (Jesse III now matched)
- Unmatched users: 6 -> 5 (removed Jesse III from unmatched list)
- Will be included in second CSV import with other clarified/shared extensions
FILES MODIFIED:
- extension-mapping.md: Updated ext 117 to show jesse@nescoap.com
- PROVISIONING-STATUS.md: Moved ext 117 to clarified section
- README.md: Updated user counts and user summary
CURRENT STATUS:
- 11 users in CSV ready for bulk import (102-116 minus gaps)
- 2 users for separate provisioning (101 Natalya, 117 Jesse III)
- 5 users still need clarification (106, 108, 111, 112, 118)
Co-Authored-By: Claude Sonnet 4.5 <noreply@anthropic.com >
2026-07-10 07:09:35 -07:00
736d43f482
feat(voip): Extension 101 clarification - Natalya is receptionist
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CLARIFIED (2026-07-10):
- Extension 101: Natalya (Receptionist)
- M365 Account: Customer Service (customerservice@valleywideplastering.com )
- Phone: Test phone from yesterday (MAC 805e0cdd71b1 / Last 4: 71b1)
- Status: Phone already registered, ready for user provisioning
UPDATED:
- Matched users: 11 -> 12 (Natalya now matched)
- Unmatched users: 7 -> 6 (removed Natalya from unmatched list)
- Created provision-natalya-101.md with step-by-step commands
FILES MODIFIED:
- extension-mapping.md: Updated ext 101 to show customerservice@ match
- PROVISIONING-STATUS.md: Added clarified section for ext 101
- README.md: Updated user counts and added provision-natalya-101.md link
- provision-natalya-101.md: NEW - Complete provisioning guide for receptionist
NEXT ACTIONS:
1. Upload 11-user CSV to PacketDial (unchanged)
2. Provision extension 101 separately (commands documented)
3. Remaining 6 unmatched extensions need clarification
Co-Authored-By: Claude Sonnet 4.5 <noreply@anthropic.com >
2026-07-10 07:09:35 -07:00
db10206aea
feat(voip): VWP complete provisioning prep + setup documentation
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Critical RPS provisioning URL fix + CSV bulk import ready + complete VoIP setup guide
CRITICAL FIX:
- RPS server URL corrected: http://ndp.ucaasnetwork.com/cfg (was ftp://p.packetdials.net)
- Discovered ACG has TWO whitelabel accounts (WLC vs OIT/PacketDial)
- Test phone (805e0cdd71b1) now registered immediately after fix (Status 1)
USER PROVISIONING:
- M365 account matching: 11 matched users, 7 unmatched (need clarification)
- CSV bulk import prepared (vwp-users-import.csv)
- Strategy: users WITHOUT devices initially (add phone extension: no)
- Device assignment workflow: incremental as phones distributed
COMPLETE VOIP SETUP DOCUMENTED:
- DID (phone number) management + routing options
- Call queues (ring groups) - recommended queues for VWP
- Auto-attendants (IVR menus) - main menu design
- Time frames (business hours routing)
- Additional features (hunt groups, voicemail-only, fax-to-email)
- All components with API commands + examples
FILES CREATED (7):
- README.md: Quick navigation hub + domain info
- PROVISIONING-STATUS.md: Current status + next steps
- SESSION-SUMMARY-2026-07-09.md: Complete session documentation (18 pages)
- COMPLETE-CLIENT-SETUP.md: Full VoIP setup guide (15 pages)
- DEVICE-ASSIGNMENT-COMMANDS.md: Copy-paste command reference
- extension-mapping.md: Extension to M365 account mapping
- vwp-users-import.csv: Bulk import file (READY for upload)
IMPLEMENTATION PHASES:
Phase 1 (In Progress): Basic connectivity - CSV ready for upload
Phase 2 (Planned): Main line setup - queue + auto-attendant + DID
Phase 3 (Planned): Business hours routing - time-based call handling
Phase 4 (Optional): Additional features per client needs
NEXT ACTIONS:
- Upload CSV to PacketDial web UI (manual step)
- Get client clarification on 7 unmatched users
- Assign devices as phones distributed (per-phone workflow documented)
Domain: vwp.91912.service
Main Number: 480-705-9500
E911: a-6a395c03d4cfe (301 N 56TH ST, CHANDLER AZ)
YMCS Site: 1e7578a6fe0e41cfb5a3e8b40933ffee
Co-Authored-By: Claude Sonnet 4.5 <noreply@anthropic.com >
2026-07-09 20:21:57 -07:00
